NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2008 Buick LaCrosse. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
VEHICLE WAS STOPPED FOR TRAFFIC AND REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 30 TO 35 MPH. DRIVER AND PASSENGER SEATS WERE OCCUPIED AND FAILED. FRONT OF BOTH SEAT CUSHIONS WAS RAISED AND SEAT BACKS CONTACTED REAR SEAT. POWER SEAT MECHANISMS WERE INOPERATIVE AFTER INCIDENT AND SEATS COULD NOT BE MOVED. LUCKY NO ONE WAS IN REAR SEAT AS KNEE/LEG INJURIES MAY HAVE OCCURRED. PICTURES OF SEATS AVAILABLE IF REQUESTED. DRIVER AND PASSENGER WERE UNINJURED. *TR
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INSTALLED THE REPLACEMENT PART UNTIL THE PART BECOMES AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
THE CAR'S AIR BAG LIGHT BY THE SPEEDOMETER HAS BEEN ILLUMINATING INTERMITTENTLY AT VARIOUS SPEEDS WHETHER THERE IS A PASSENGER IN THE PASSENGER SEAT OR NOT. THE PASSENGER SEAT AIR BAG ON/OFF LIGHT NEAR GLOVE COMPARTMENT TURNS TO OFF WHEN THE SPEEDOMETER AIR BAG LIGHT ILLUMINATES. IN JUNE, I TOOK THE CAR INTO AN INDEPENDENT MECHANIC TO GET THE PROBLEM FIXED. UNFORTUNATELY, THE COMPUTER DOESN'T STORE A CODE FOR THIS PROBLEM. THE MECHANIC TRIED TO IMPROVE THE CONNECTION TO THE PASSENGER SEAT AND "RELEARNED" THE COMPUTER; HOWEVER, THE PROBLEM STILL OCCURS. MECHANIC SAID IT "MIGHT" BE A $1,000 FIX WHICH INVOLVES PART OF THE PASSENGER SEAT CUSHION ITSELF! IT COST ME $100 TO FIND OUT THIS MUCH AND ATTEMPT A CORRECTION, BUT $1,000 IS RIDICULOUS; ESPECIALLY FOR A "MAYBE" FIX. I SEE OTHERS ARE HAVING THIS PROBLEM, TOO. I'VE ALREADY HAD THE IGNITION SWITCH KEY FIX AT THE DEALERSHIP. I ALSO ALREADY HAD THE PROBLEM WITH THE HEADLIGHTS TURNING OFF AS WE WERE DRIVING DOWN THE ROAD; OUR INDEPENDENT MECHANIC FIXED THAT AND I'M STILL WAITING FOR THE GM REIMBURSEMENT ON THAT. HOPING WE CAN GET GM TO FIX THIS AIR BAG PROBLEM BEFORE IT CAUSES INJURIES.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL NOTIFICATION FOR THE EXTERIOR LIGHTING; HOWEVER, THE PART TO THE DO REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEAD LAMP DIMMED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART AND REMEDY TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE FRONT DRIVER SIDE LOW BEAM HEADLIGHT FAILED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 03/17/16.*JB
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE FUSE BOX CAUGHT ON FIRE AND THE FLAMES EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RELAY SHORTAGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPING NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PART NOT AVAILABLE. UPDATED 06/29/16*LJ THE CONSUMER STATED AFTER 17 MONTHS, HE FINALLY RECEIVED A CALL FROM THE DEALER, SAYING THE PART WAS IN STOCK. UPDATED 07/07/16
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT NIGHT AT APPROXIMATELY 70 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS MANEUVERED TO A SAFE LOCATION. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADSLIGHTS WOULD SUDDENLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000.
SEAT BELT MODULE FAILURE, INTERMITTENT. OCCURS EITHER WHILE DRIVING OR UPON START-UP. AIR BAGS ARE INOPERABLE WHEN INDICATOR LIGHT IS ON. NOT RELATED TO ANY KNOWN INCIDENT. THIS VEHICLE HAS ONLY 60,00 MILES ON IT. PROBLEM APPEARED AT ABOUT 50,000 MILES.
WHILE DRIVING THE AIR BAG SYMBOL CAME ON THE DASH. STAYED ON FOR A BIT AND WENT OFF. EVERY ONCE IN A WHILE WOULD COME ON AND THEN GO OFF AFTER A BIT. IT DONE THAT SEVERAL TIMES ON THIS TRIP. IT HAS DONE IT SOME SINCE ALSO / *TR
THE VEHICLE START MAKING A FUNNY NOISE AND IT KEPT GETTING LOUDER AND LOUDER, THEN ALL OF A SUDDEN IT CUTS OFF. I WAS ABLE TO RESTART THE VEHICLE AFTER I SAT FOR A WHILE BUT IT IS STILL MAKING A FUNNY NOISE. I HAVE BEEN TOLD BY A MECHANIC TODAY THAT IT IS THE POWER STEERING. THAT WILL HAVE TO BE FIXED. I AM SURE THAT IT WILL COST A LOT OF MONEY. *TR
2008 BUICK LACROSSE. AIR BAG LIGHT COMES ON CONSTANTLY AND HAS BEEN COMING ON SINCE THE VEHICLE WAS PURCHASED. *TA
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE FRONT HEADLIGHT BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FRONT DRIVER SIDE HEAD LAMP ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 09/21/15*LJ
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHEN THE HEADLIGHTS WERE ACTIVATED, THE FRONT DRIVER SIDE HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING AT A LOW SPEED, THE HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE LOW AND HIGH BEAM HEAD LAMP BULBS AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,697.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO FUNCTION SEVERAL TIMES. THE DEALER (PARKER BUICK GMC, 4813 ARENDELL ST, MOREHEAD CITY, NC 28557, 252-726-5103) INDICATED THAT THEY REPLACED THE HDM THREE TIMES, BUT THE HEADLIGHTS AND DAYTIME RUNNING LAMPS CONTINUED TO NOT FUNCTION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE DEALER STATED THAT THEY HAD NO INFORMATION ON THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED THAT THE DEALER FAILED TO REMEDY THE RECALL AFTER THREE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
OUR DAUGHTER WAS DRIVING VEHICLE WITH A FOUR YEAR OLD IN BACK SEAT WHEN VEHICLE JUST DIED WITH NO WARNING. SHE HAD JUST TURNED THE CORNER TRAVELING 20 MPH OR LESS AND HAD DIFFICULTY STEERING VEHICLE TO CURBSIDE. SHE STATED SHE COULD SMELL SOMETHING BURNING AND WHEN MY HUSBAND INSPECTED VEHICLE HE FOUND MELTED IGNITION COIL ON CYLINDERS 2 & 5, A BLOWN FUSE, AND WHEN TAKEN TO MECHANIC BECAUSE IT WOULD NOT FIRE A BAD IGNITION CONTROL MODULE. NEEDLESS TO SAY IT WAS A VERY EXPENSIVE FIX. *TR
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BULB FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,866. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO CUSTOMER REIMBURSEMENT REQUEST FORM FOR IGNITION RECALL. *SMD THE CONSUMER STATED THE HEADLIGHTS WOULD GO OUT WHILE DRIVING. *JB
THERE IS A NHTSA SERVICE BULLETIN ID # 10024713 RELATED TO A POWER STEERING LEAK CAUSED BY A DEFECTIVE PART OR DESIGN. THE BULLETIN RECOMMENDS A TIE DOWN STRAP TO PREVENT HOSE WEAR AND RESULTING LEAKAGE OF FLUID. LOSS OF POWER STEERING AND/OR DAMAGE TO THE POWER STEERING UNIT CAN RESULT FROM THIS LEAK. I BELIEVE BUICK HAS BEEN AWARE OF THIS PROBLEM FOR SOME TIME. I QUESTION WHY GM DID NOT RECALL ALL VEHICLES WITH THIS PROBLEM TO REPLACE THE WORN HOSE AND ATTACH A TIE DOWN STRAP BEFORE LEAKAGE WAS FOUND. LOSS OF POWER STEERING CAN BE A SAFETY ISSUE, AS SEEN WITH THE CURRENT IGNITION RECALLS. GM IS NOT PROVIDING ANY EXTENDED WARRANTY ON THIS DEFECT. *TR
THE ACCIDENT HAPPENED YESTERDAY MORNING. THE BRAKE JAMMED WHEN I TRIED TO STOP AT THE RED LIGHT. WHEN I PRESSED THE BRAKE SECOND TIME, IT WAS STILL JAMMED SO I CRASHED MY CAR TO THE CAR IN FRONT. LUCKILY, NOBODY WAS HURT. IT WAS RAINING BUT THE CAR WAS JUST SERVICED BY A BUICK DEALER LESS THAN TWO WEEKS AGO. THIS HAPPENED A YEAR AGO AND FORTUNATELY, THE CAR STOPPED JUST IN TIME THAT TIME. *TR
THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. IT HAPPENED SHORTLY AFTER I PULLED OUT OF A PARKING AREA. THE MECHANIC SAID IT WAS A CRACKED IGNITION COIL THAT 'FRIED' THE IGNITION MODULE AND CORRESPONDING WIRES. HE ALSO SAID IN THIRTY YEARS HE HAS NEVER SEEN ANYTHING LIKE IT. IT WAS A VERY EXPENSIVE REPAIR FOR A VEHICLE WITH SO FEW MILES ON IT. HAD IT HAPPENED ON A HIGHWAY, IT WOULD HAVE BEEN VERY DANGEROUS AND THE PASSENGERS IN MY VEHICLE WOULD HAVE BEEN HURT OR DIED. *TR
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLAMPS AND DAYTIME RUNNING LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLAMP DRIVER MODULE OVERHEATED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 53,289. UPDATED 7/21/15*CN UPDATED 10/17/2017*CN
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE REVERSING AT A LOW SPEED, THE DRIVER SIDE LOW BEAM HEAD LAMP FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,134. UPDATED 02/19/16*LJ; UPDATED 04/24/18*JB *CN
THE ENGINE DIED WITHOUT WARNING AND WOULD NOT RESTART. FORTUNATELY, I WAS ON A QUIET STREET AND SO I COULD STOP CURBSIDE. LIGHTS ETC. WORKED BUT POWER STEERING, POWER BRAKES, ENGINE WERE ALL DEAD. THE CAUSE WAS A CRACKED IGNITION COIL THAT SHORTED AND "FRIED" THE IGNITION MODULE. THIS WAS AN ORIGINAL-EQUIPMENT PART, PROBABLY A DELPHI GN10123 (FROM MY INTERNET RESEARCH; I COULD BE WRONG). HAD THIS HAPPENED ON A HIGH-SPEED ROAD, THE RESULTS COULD HAVE BEEN DISASTROUS. *TR
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE FUSE BOX. THE FUSES WERE MELTED AND BURNED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE BOX HOUSING AND FUSES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
WHILE DRIVING AT HIGHWAY SPEED APPROX. 55MPH THE ORANGE PASSENGER SIDE AIR BAG LIGHT ILLUMINATES AND SAYS THE AIR BAG IS DISABLED. IT WILL FLUCTUATE BETWEEN BEING DISABLED AND NOT BEING DISABLED. THE RED WARNING LIGHT IN THE INSTRUMENT PANEL ILLUMINATES ALSO. THIS ONLY SEEMS TO HAPPEN WHEN SOMEONE IS SITTING IN THE PASSENGER SIDE FRONT SEAT. THE INDIVIDUALS THAT ARE SITTING IN THE FRONT SEAT ARE ALL OVER 125LBS.WHEN IT HAS HAPPENED. IT CONTINUES TO OCCUR. THE PASSENGERS ALL HAVE THEIR SEAT BELTS ON. *TR
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW-BEAM LIGHTS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. UPDATED 04/07/15*LJ
CONTINUATION OF A PREVIOUS COMPLAINT DATED 10-10-14, AIR BAG LIGHT ON DASHBOARD RANDOMLY COMES ON AND GOES OFF. THE OTHER DAY I HAD A PASSENGER, AND I WAS INTERESTED IN WHAT THE AIR BAG DASHBOARD LIGHT, AND THE PASSENGER "PROTECTION" LIGHT ABOVE THE RADIO, WOULD DO. MY PASSENGER GOT IN AND BUCKLED UP. AT FIRST EVERYTHING WAS FINE, NO AIR BAG DASHBOARD LIGHT, PASSENGER PROTECTION LIGHT "ON", BUT THEN IT STARTED. THE AIR BAG LIGHT WOULD COME ON, AND I NOTICED THE PASSENGER "PROTECTION" LIGHT WOULD DISPLAY "OFF". THE AIR BAGS WOULD NOT DEPLOY IN THE EVENT OF A FRONT END COLLISION. A MOMENT LATER, THE AIR BAG LIGHT ON THE DASH DISAPPEARED AND MY PASSENGER "PROTECTION" WENT "ON". WE WERE PROTECTED, FOR THE MOMENT. PROBLEM IS, THE GAME WENT ON THE WHOLE TRIP, "ON", THEN "OFF", "ON", THEN "OFF", EACH TIME THE DASHBOARD LIGHT AND PASSENGER "PROTECTION" LIGHT WORKING IN TANDEM. GUESS TO PROTECT MY PASSENGER THEY WILL HAVE TO SIT IN THE BACK SEAT. I UNDERSTAND PEOPLE HAVE TAKEN LACROSSES TO THE DEALER AND HAVE BEEN TOLD IT COSTS $1200 TO FIX PROBLEM. SOUNDS LIKE THE BEAN COUNTERS ARE HARD AT WORK FIGURING OUT IF IT WILL BE CHEAPER TO FIX THE PROBLEM OR SETTLE THE LAWSUITS, IN WHICH THERE CLAIM WILL BE THE AUTOMOBILE IS SAFE, AND QUOTING COMEDIAN [XXX], "SAFE ENOUGH TO GET YOU ALL THE WAY TO THE GRAVE." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,154.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO A CURB. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO WORK WITH NO WARNING. THE CONTACT MENTIONED THAT AS THE FAILURE PROGRESSED, THE CONTACT HAD TO APPLY THE HIGH BEAMS AS AN INTERIM FIX DUE TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE AND WAS STILL UNDER DEVELOPMENT. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MODULE UNDER RIGHT FRONT SEAT DEFECTIVE CAUSING AIR TO TURN OFF WHILE DRIVING. *TR
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. AS A RESULT, THE HIGH BEAMS HAD TO BE ENGAGED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 110,000.
WHILE DRIVING HOME FROM STORE MY WIFE AND I SMELLED SOMETHING BURNING THREE BLOCKS FROM HOME. WE GOT HOME AND I CHECKED UNDER THE HOOD AND THE RELAY/FUSE BLOCK ON THE PASSENGER SIDE WAS HOT AND SLIGHTLY SMOLDERING. I WAITED A WHILE AND THE POPPED OFF THE FUSE BLOCK COVER AND SAW THE HDM MODULE (ACCORDING TO THE DIAGRAM IN THE MANUAL) HAD MELTED AND FUSED TO THE BLOCK. THE MELTING AND BURNING HAD ALSO AFFECTED THE SURROUNDING RELAYS AND FUSES. I IMMEDIATELY DISCONNECTED THE BATTERY AND SCRAPED AWAY THE BURNT, FUSED PORTION OF THE HDM RELAY AND VISUALLY CHECKED THE FUSES WHICH WERE SINGED OR PARTIALLY MELTED AND REPLACED THE BAD ONES. I DO NOT HAVE ANYTHING TO CHECK THE RELAYS WITH. MY WIFE IS ON OXYGEN 24-7 AND HAD A TANK IN THE PASSENGER FRONT WITH HER AT THE TIME OF THE INCIDENT WHICH, IF A FIRE HAD SPREAD, COULD HAVE BECOME A CATASTROPHIC INCIDENT. AFTER CLEANING OUT THE BURNT PORTION OF THE FUSE BOX OF CHARRED REMAINS FROM THE HDM MODULE, I RE-CONNECTED THE BATTERY CABLES AND WAS ABLE TO START THE VEHICLE WITHOUT INCIDENT. THE HEADLIGHTS WOULD NOT WORK AND SOME GAUGES APPEAR TO BE ERRATIC IN THEIR READINGS ( FUEL TANK AND MILEAGE). I THEN GOT ONLINE AND FOUND MANY 2006 THRU 2011 BUICK'S HAVE REPORTED THIS VERY SAME PROBLEM BUT NO RECALL ( TO MY KNOWLEDGE) HAS BEEN ISSUED FOR THIS HIGHLY DANGEROUS AND POSSIBLY CATASTROPHIC ISSUE INHERENT IN GM AND SPECIFICALLY BUICK PRODUCTS. I PURCHASED THIS CAR NEW AND I HAVE NEVER RECEIVED A NOTICE OR RECALL OF ANY KIND. I AM IN THE PROCESS OF HAVING DIAGNOSTICS AND REPAIRS DONE BY AN AUTHORIZED GM DEALER AND WILL KNOW MORE (HOPEFULLY) IN THE NEAR FUTURE. *TR
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER AIR BAG SENSOR WARNING INDICATOR ILLUMINATED ALTHOUGH THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,291.
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING 40 MPH, BOTH HEADLIGHTS FAILED. THE DEALER DIAGNOSED THE VEHICLE AND REPLACED THE HEAD LAMP DRIVER MODULE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,000.
2008 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DASH PANEL AIRBAG LIGHT ISSUES. *SMD THE CONSUMER STATED THE AIR BAG LIGHT WOULD BLINK ON AND OFF, WHILE DRIVING. A DIAGNOSTIC CHECK, REVEALED NOTHING WRONG. *JB UPDATED 09/09/14
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT THE REAR PASSENGER AUTOMATIC DOOR LOCK FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
AIR BAG SENSOR MALFUNCTIONS FOR BOTH DRIVER AND PASSENGER. SOMETIMES IT WORKS NORMALLY, SOMETIMES IT FAILS FOR PASSENGER OR DRIVER OR BOTH. OCCASIONALLY IT WILL FUNCTION NORMALLY AFTER DRIVING ABOUT 15 MINUTES. THIS ISSUE DATES BACK TO NOVEMBER 1, 2007. *TR
DOOR LOCKS WILL NOT OPERATE WITH FOB REMOTE PASSENGER REAR DOOR WILL NOT LOCK/ UNLOCK AT ALL , OTHER DOORS MAY OR MAY NOT LOCK/UNLOCK WHEN PUT IN DRIVE OR PARK. FOB WILL SOUND HORN FLASH LIGHTS. *JS
WHILE DRIVING NORTH ON ALTERNATE 69 HIGHWAY AT 65 MPH AT 5:00 P.M., MY VEHICLE ABRUPTLY LOSS POWER EVEN THOUGH I TRIED TO ACCELERATE. THE ENGINE SHUT OFF SUDDENLY AND WITHOUT WARNING. VEHICLE SLOWED TO A COMPLETE STOP. I WAS DRIVING IN THE MIDDLE LANE AND WAS UNABLE TO GET IN THE SHOULDER LANE BECAUSE I HAD NO PICKUP (UNABLE TO GIVE GAS TO ACCELERATE) SO MY HUSBAND AND I WERE CAUGHT IN FIVE 5:00 TRAFFIC WITH CARS WHIPPING AROUND US ON BOTH SIDES AND MANY EXCEEDING 65 MPH. I PUT ON MY EMERGENCY LIGHTS AND IMMEDIATELY CALLED ON-STAR. I WAS UNABLE TO RESTART THE ENGINE. THANK GOD FOR ON-STAR BECAUSE FROM THAT POINT ON, I WAS IN TERROR WITNESSING CARS COMING UPON US NOT SLOWING UNTIL THEY REALIZED I WAS AT A STAND STILL WITH LIGHTS FLASHING. THE CARS WOULD SWERVE TO KEEP FROM HITTING US. IT TOOK THE HIGHWAY PATROL AND POLICE 15 MINUTES TO GET TO US BUT DURING THAT TIME, I RELIVED VISIONS OF US BEING KILLED ON THE HIGHWAY. I CAN'T DESCRIBE THE HORROR, LOOKING OUT MY REAR VIEW MIRROR, WITNESSING OUR DEMISE TIME AFTER TIME. THOSE 15 MINUTES SEEMED LIKE AN ETERNITY. WHEN THE HIGHWAY PATROL ARRIVED THEY CLOSED LANES AND ASSISTED IN PUSHING CAR OUT OF THE HIGHLY TRAFFIC LANES. IT TOOK MY HUSBAND AND I BOTH TO TURN THE STEERING WHILE IN NEUTRAL. THE CAR WAS TOWED TO CONKLIN FANGMAN KC DEALERSHIP AND I HAD TO REPLACE IGNITION COIL AND MODULE THAT COST ME $933.16. THEY SAID THESE PARTS WERE NOT ON THE RECALL LIST, WHICH I HAVE FOUND OUT SINCE THEN GM HAS PUT DEALERSHIPS ON NOTICE OF THIS PROBLEM. IT HAS SOMETHING TO DO WITH SUPPLYING ENOUGH MANUFACTURED PARTS TO TAKE CARE OF RECALL. IF I COULD AFFORD TO PURCHASE ANOTHER CAR I WOULD BECAUSE I DON'T FEEL SAFE ANY LONGER IN THIS CAR. EMOTIONALLY I AM STILL SUFFERING FROM THE TRAUMA. *TR
ENGINE LIGHT COMES ON AND CAR GOES REAL SLOW, THEN IT WONT MOVE. DOORS WONT LOCK/UNLOCK WITH REMOTE AND THEY WONT AUTOMATICALLY LOCK/UNLOCK IN PARK OR WHEN YOU START DRIVING. AIR BAG LIGHT FOR PASSENGER SIDE COMES ON AND OFF, WHEN SOMEONE IS SITTING THERE. BACK TIRES WORE OFF ON INSIDES HAD TO REPLACE THEM. I DON'T FEEL SAFE ANYMORE. DEALER SAID I SHOULD BE NOTIFIED OF RECALLS SO IT CAN GET MY BUICK REPAIRED. *TR