NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Buick LaCrosse. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The passenger airbag light started coming on and going off intermittently. After several weeks of this, it was on every time the car is driven. Testing by an ASE certified mechanic revealed that the permanent light results in no front seat airbags. The failed part is the seat presence sensor. The part is - and hasn't been for quite a while - manufactured by GM. Aftermarket parts are costly and the installation cost is in the hundreds of dollars. Research indicates that this is a well-known and long reported issue. Why not a recall years ago? Other than brakes and steering, could there be any more unsafe components than those affecting airbags? The only remedy other than continuously replacing the faulty part, is a bypass module. If it functions correctly, the airbag will deploy regardless of passenger weight. This puts any child or underweight rider in danger. And, of course, considering the expense, many owners will do nothing with possibly grave consequences. I think you "dropped the ball" big time on this one!
My headlamps have been going out sporadically and until recently I was able to
The air bag light on the dashboard is on all the time.It is available for inspection at any time. I do not know if the bag will go off at any time or does it mean that it won't go off on impact. I am nervous about having someone for a passenger. I have informed the dealership of the problem and they did confirmed the problem, it has not been inspected by the manufacturer or others. The light came on the day after I bought the car from the dealership and it has been on every cents.
REDUCED POWER/TRACTION CONTROL LIGHT CAME ON SUDDENLY AND REDUCED CAR POWER IMMEDIATELY. THIS MADE FOR A VERY DANGEROUS SITUATION WHILE PASSING A TRUCK AND ENTERING THE HIGHWAY. THE CAR DROPPED SPEED VERY QUICKLY MAKING FOR A POTENTIALLY DEADLY SITUATION. THIS PROBLEM COMES AND GOES WITH NO WARNING UNTIL IT HAPPENS. RESEARCH SHOWS THIS IS A BIG PROBLEM FOR GM VEHICLES ESPECIALLY THE 2009 BUICK LACROSS MODELS. IT'S A DISASTER WAITING TO HAPPEN IF IT HASN'T HAPPENED ALREADY. THIS NEEDS TO BE RECALLED ASAP.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHEN THE CONTACT STARTED THE VEHICLE, THE CHECK ENGINE AND SERVICE TRAC SYSTEM WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE WOULD NOT EXCEED 15 TO 20 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE ACCELERATOR PEDAL WAS REPLACED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STARTED AN INVESTIGATION. THE MANUFACTURER INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 99,000.
WAS DRIVING DOWN ROAD GOT TO MY DESTINATION PARKED IT AND WHEN I CAME OUT IT WOULD NOT START FOUND A BURNT FUEL PUMP RELAY CHANGED IT AND DROVE IT HOME. 20 MIN LATER I DROVE IT AGAIN AND MADE IT 2 MILES SAME THING HAPPENED TO RELAY ONLY WHEN I WAS DRIVING IT.
Passenger airbag intermittently turns on and off when passenger is seated.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 40 MPH, THE THROTTLE BEGAN TO FAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,648.
AT 80XXX MILES THE DRIVERS FRONT DOOR LOCK ACTUATOR BECAME INOPERATIVE. AT 90XXX MILES THE PASSENGER FRONT DOOR LOCK ACTUATOR BECAME INOPERATIVE. AT 96XXX MILES THE PASSENGER REAR DOOR LOCK ACTUATOR BECAME INOPERATIVE. EACH RUNS $250-300 TO REPAIR. NOT REPAIRING LEAVES THE DOOR UNLOCKED (WHILE DRIVING) OR UNLOCKED (WHILE PARKED AND VEHICLE BECOMES ACCESSIBLE TO ANYONE) OR THE DOOR REMAINS LOCKED WHEN TRYING TO EXIT OR ENTER. IN AN EMERGENCY, THIS MAY CAUSE PROBLEMS. SEARCHING THE INTERNET, THERE ARE MANY COMPLAINTS ABOUT THIS ON THE LACROSSE.
THE AIR BAG MALFUNCTION WARNING LIGHT BLINKS AND THEN REMAINS ON WHEN THE IGNITION IS TURNED ON AND WHEN DRIVING REGARDLESS OF SPEED. THIS CONDITION HAS RESULTED IN THE REPLACING OF THE RELEVANT PART TWICE SINCE I PURCHASED THIS VEHICLE IN 2009 ONCE UNDER WARRANTY AND ONCE OUT OF WARRANTY. THIS RECURRING PROBLEM COMPROMISES THE OPERATION OF THE AIR BAGS IN THE EVENT OF AN ACCIDENT. THE AIR BAGS IN THIS VEHICLE HAVE NEVER BEEN DEPLOYED SINCE IT HAS BEEN ACCIDENT FREE SINCE PURCHASED NEW.
ORIGINAL PURCHASER OF VEHICLE WITH UNDER 120,000 MILES AND HAVE A "REDUCED POWER / ACCELERATOR PEDAL POSITION SENSOR" PROBLEM AS RECALLED BY GM FOR SOME MAKE AND MODELS AS SAME, BUT NOT MINE AS IT DID NOT MANUFACTURED AT SAME PLANT AS OTHERS (AS I WAS TOLD)? I'M FINDING IT COINCIDENTAL THAT I WOULD HAVE THE SAME PROBLEM?
WHILE ENTERING A PARKING LOT AT APPROXIMATELY 20 MPH VEHICLE SUDDENLY ACCELERATED AT VERY HIGH RPMS AND JUMPED THE CURB HITTING A TREE, EXTREME PRESSURE ON BRAKE PEDAL WOULD NOT STOP VEHICLE.. THIS WAS THE SECOND TIME IN 2 DAYS THIS PROBLEM OCCURRED..
WHILE ENTERING INTERSTATE OFF RAMP I STARTED SLOWING DOWN AND VEHICLE ACCELERATED TO A VERY HIGH SPEED. WITH EXTREME BRAKE PEDAL PRESSURE WAS NOT ABLE TO SLOW VEHICLE DOWN FOR APPROXIMATELY 100 YARDS. I HAD TO CHANGE 3 LANES TO AVOID COLLIONS WITH VEHICLES IN FRONT.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/28/16*LJ UPDATED 03/14/17*JB
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/17/16.*JB
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED OFF EVEN WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DETAILS OF THE REPAIRS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. THE VIN WAS NOT AVAILABLE. ..UPDATED 11/21/16 *BF *TR
MY 2009 LACROSSE WILL INTERMITTENTLY DISPLAY THE AIR BAG INDICATOR. I NOTICED THIS WHILE DRIVING THE CAR AROUND TOWN AND THERE IS NO PASSENGER IN THE FRONT SEAT. IT WILL EITHER STAY ON FOR A COUPLE OF DAYS AND THEN DISAPPEAR OR WILL JUST BE ON FOR SHORT PERIODS OF TIME. WHEN I TOOK IT TO THE DEALER THEY STATED IT WAS A SENSOR MODULE AND WOULD BE APPROXIMATELY $1300 TO REPLACE. AS OF THIS DATE, I HAVE NOT HAD IT REPAIRED. THE VEHICLE ONLY HAS APPROXIMATELY 24,000 MILES. I CHECKED TO SEE IF THERE MIGHT BE ANY RECALLS FOR THIS ISSUE AND THERE WERE NONE. BUT IN CHECKING ONLINE, THIS APPEARS TO BE AN ISSUE WITH MANY BUICKS ESPECIALLY THE 2008. TO ME THIS APPEARS TO BE A SAFETY ISSUE THAT SHOULD BE ADDRESSED.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE THE VEHICLE WAS STATIONARY, THE REAR DOOR LOCK ACTUATOR AND MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,000. UPDATED 07/13/16*LJ THE CONSUMER STATED THE LETTERING/DECALS HAD WORN OFF THE CONTROL PANEL. THE DEALER REPLACED THE CONTROL HEAD. THE CONSUMER STATED IT HAS SINCE HAPPENED AGAIN. UPDATED 09/22/16. *JB
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE PASSENGER AIR BAG WILL DISPLAY AN OFF INDICATION MANY TIMES WHEN THE SEAT IS OCCUPIED. I WOULD GUESS ABOUT 50 PERCENT OF THE TIME. THIS CONDITION HAPPENS OFF AND ON, DOESN'T MATTER IF THE CAR IS MOVING OR STOPPED OR TYPE OF ROAD. BELOW ASK WHEN THIS CONDITION HAPPENED. IT HAPPENS ANYTIME WE DRIVE THE CAR, NOT A SPECIFIC DATE.
TAKATA RECALL.. ALL OF MY WARNING DASH LIGHTS ARE ON AT TIMES OR THE WHOLE DASH, RADIO AND EVERYTHING GO OUT THEN COMES BACK, THE IGNITION HAS BEEN PAUSING BEFORE IT TURNS OVER, THE FRONT END OF THE CAR RATTLES, ABS, T/C AND AIR BAGS WARNING LIGHTS ARE ALMOST ALWAYS ON.. I HAVE REPLACED 1000.00S OF DOLLARS TO FIX THE PROBLEM AND NOTHING CHANGES. I HAVE REPLACED THE WHEEL HUBS, IGNITION MODULE, THE 700.00 PART FOR THE ECBM, NOTHING CHANGES, I BELIEVE ITS AN ELECTRICAL PROBLEM THAT NO ONE HAS BEEN TO FIND. IT DOESNT MATTER IF THE CAR IS STATIONARY, IN MOTION OR WHERE I AM DRIVING. I NEED HELP WITH MY CAR, PLEASE. I DONT HAVE PICTURES , CAN YOU PLEASE HELP ME
THE SENSOR FOR THE PASSENGER AIRBAG ASSOCIATED WITH THE FRONT PASSENGER SEAT WORKS ERRATICALLY, AND GENERALLY DOES NOT ENABLE THE FRONT PASSENGER AIRBAG WHEN A PASSENGER IS IN THE SEAT. THIS OCCURS WITH A FULL SIZE ADULT IN THE SEAT. THIS CONDITION SEEMS TO OCCUR REGARDLESS OF IDLING OR DRIVING CONDITIONS. IT GENERALLY REPORTS THROUGH INDICATORS THAT THE FRONT PASSENGER AIRBAG IS TURNED OFF AND THE AIRBAG READINESS INDICATOR IS LIT TO INDICATE A PROBLEM. *TR
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 30 MPH, THE PASSENGER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE PASSENGER SIDE AIR BAG LIGHT ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,975.....UPDATED 07/05/16 *BF IT WAS DETERMINED, THE PASSENGER AIR MODULE HAD AN INTERMITTENT INTERNAL FAILURE. UPDATED 07/14/16. *JB
ABS STABLILITY TRACTION LIGHTS COME ON AND THE CAR DIES I HAVE NO POWER STEERING OR BREAKING POWER AND MY CAR IS STILL MOVING. GM DID THE PETAL RECALL TO IT THINKING THAT WOULD FIX IT, IT DID AND HAS NOT. THIS IS A DEATH TRAP I HAVE LOST FAITH IN DRIVING THIS CAR. HOW IS THIS NOT A SAFETY ISSUE??? HAS HAPPENED TWICE.
ABS STABILITY TRACKING LIGHTS COME ON, CAR DIES NO POWER STEERING OR BRAKES SEEMS LIKE A SAFETY ISSUE DRIVING A CAR THAT IS STILL MOVING WITH NO STEERING OR BRAKES. IN THE PAST THE FUSE BOX UNDER THE HOOD CAUGHT ON FIRE AND MY ELECTRIC SEATS WOULD NOT SHUT OFF AND BURNT OUT.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED AND POWERED ON, THE GEAR SHIFT INADVERTENTLY SHIFTED TO REVERSE AND ROLLED BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,466.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HEADLIGHTS WENT OUT WITHOUT WARNING AND COULD NOT BE CUT BACK ON. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 84,000.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 1/12/16 *CN
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE SEAT HEATER, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 1/21/16 *SS *JS
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE LOW BEAM HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO USE THE HIGH BEAMS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD LAMP DRIVER MODULE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,500. VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT HEAD LAMPS AND DAYTIME RUNNING LIGHTS FAILED WITHOUT WARNING. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS TO INCREASE HIS VISIBILITY. THE FRONT HEAD LAMPS AND DAY TIME RUNNING LIGHTS WOULD NO LONGER ILLUMINATE; THEREFORE, THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS WHILE DRIVING AT NIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. UPDATED 11/18/15*LJ UPDATED 12/09/15 *JB
THE AIR BAG LIGHT COMES ON INTERMITTENTLY. I TOOK IT IN FOR SERVICE, AND WAS TOLD IT WOULD BE $1300 TO REPLACE THE PASSENGER PRESENCE MODULE. I'VE SEEN OTHER COMPLAINTS ONLINE REGARDING THIS SAME ITEM. I'VE ALSO HAD ISSUES WITH THE AUTOMATIC LOCKS. IT INITIALLY STARTED WITH THE PASSENGER FRONT DOOR, AND HAS NOW PROGRESSED TO ALL THE DOORS. THE PRICE I WAS GIVEN TO REPAIR THIS WAS $1600. AGAIN, I'VE SEEN NUMEROUS ONLINE COMPLAINTS CONCERNING THIS ITEM. THIS IS MY 3RD BUICK, AND I DO NOT INTEND TO BUY ANOTHER ONE. IT SEEMS ONCE THE WARRANTY EXPIRES, SEVERAL COSTLY REPAIRS ARE INCURRED.
I AM A USED CAR DEALER AND SELL A LOT OF BUICK LACROSSES AND HAVE SEEN AT LEAST 7 BAD PASS. SEAT SWITCHES IN THE SEAT VERY EXPENSIVE TO FIX AND SHOULD BE RECALLED BY GM,THIS WILL TURN THE AIR BAG LIGHT ON
LOSS OF LOW BEAM HEADLIGHTS
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LIGHTS BECAME INOPERABLE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE TECHNICIAN INFORMED THE CONTACT THAT THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/22/16*LJ UPDATED 12/14/2017*JS
AIR BAG INDICATOR LIGHT ON PASSENGER SIDE IS OFF 50% OF TIME WHEN CARRYING A PASSENGER ELECTRIC AUTOMATIC DOOR LOCKS FAIL TO OPERATE ON DRIVER'S SIDE AND ON OCCASIONS WHEN THEY WORK YOU HAVE TO MANUALLY UNLOCK THE DOORS
I WAS DRIVING ON PARKWAY IN NASSAU COUNTY AT 11:30 AM ON 7/2/15 ON A SUNNY DAY AND THE WINDSHIELD WIPERS STARTED GOING UP AND DOWN SLOWLY, I HAD NOT PUT THEM ON. WHILE DRIVING I TRIED TO STOP THE WIPERS TO NO AVAIL. THE COMPUTER ON DASHBOARD STATED 'OPEN HOOD' BUT AS I WAS DRIVING THE HOOD WAS DEFINITELY NOT OPEN. I LATER REALIZED THE COMPUTER WAS SAYING... OPEN THE HOOD. A FEW MOMENTS LATER I SAW SMOKE COMING OUT OF THE PASSENGER SIDE OF THE HOOD AND THE COMPUTER SAID SOMETHING LIKE 'SYSTEM FAILURE'. I IMMEDIATELY PULLED OVER, TURNED OFF THE CAR AND TOOK THE KEYS. THE WINDSHIELD WIPERS WERE STILL MOVING EVEN THOUGH THE CAR WAS OFF AND KEYS WERE OUT OF THE IGNITION. A VOLUNTEER FIREFIGHTER FROM LOCAL AREA SAW MY CAR, PULLED OVER, OPENED THE HOOD AND USED AN EXTINGUISHER ON THE FUSE BOX WHICH WAS SMOKING BADLY ALTHOUGH WE DIDN'T SEE FLAMES. HE DISCONNECTED THE CABLES ON THE FUSE BOX, LOCAL FIRE DEPARTMENT AND NY STATE TROOPER ARRIVED. MY CAR WAS TOWED TO MY MECHANICS GARAGE. WE HAVE SINCE FOUND OUT THAT THE FUSE BOX WAS DISTROYED WITH MOST DAMAGE TO THE HDM RELAY AS POSITION #35 IS SEVERELY DAMAGED. I BELIEVE THIS IS ALSO NEXT TO THE WINDSHIELD WIPER RELAY WHICH IS WHY THEY WENT ON. ALSO 3 MAJOR WIRING HARNESSES WERE MELTED AND DESTROYED. WE DON'T KNOW IF THE COMPUTER OR ANY OTHER FEATURE UNDER THE HOOD IS AFFECTED AT THIS TIME. THE DAMAGE AT THIS POINT IS ESTIMATED TO BE $4,000 IN PARTS AND LABOR NOT INCLUDING POSSIBLE COMPUTER DAMAGE. I HAVE SEEN ON THE INTERNET THAT MY CAR IS INCLUDED IN RECALL N140291 LOSS OF LOW BEAM HDM DATED 11/25/14 BUT THAT GM 'WILL' PROVIDE A PLAN FOR REMEDYING THE DEFECT. ALSO ON THE INTERNET IS HAS BEEN REPORTED BY MANY PEOPLE THAT THEY HAD SIMILAR ISSUES WITH FIRE STARTING IN THE FUSE BOX IN HDM POSITION #35. THIS IS A SERIOUS SITUATION THAT NEEDS TO BE ADDRESSED AND RESOLVED NOW BY GM BEFORE SOMEONE IS HURT IN A FIRE. UPDATED 06/08/16*LJ *CN
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW BEAM HEADLIGHTS WERE ACTIVATED BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON A SEPARATE OCCASION. IN ADDITION, THE DAYLIGHT RUNNING LIGHTS FAILED TO OPERATE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 55 MPH, THE HEADLIGHTS STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 32,000. UPDATED 11/12/15*LJ UPDATED 1/4/2016*JS
WHILE DRIVING ON THE INTERSTATE AT 9:33PM I NOTICED MY AUTOMATIC HEADLIGHTS HAD SWITCHED OFF, AFTER NOTICING OTHER DRIVERS FLASHING THEIR HEADLIGHTS TO WARN ME, I HAD TO USE MY HIGH BEAMS TO DRIVE.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED AN UNREASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WAS GOING DOWN HIGHWAY AT NIGHT AND MY HEADLIGHTS SUDDENLY WENT OFF ,I HAD TO DRIVE ABOUT 4 MILES WITH NO HEADLIGHTS AND BLINKERS FLASHING. AS I PULLED INTO MY STOP AND PUT CAR IN PARK ,LIGHTS CAME BACK ON. I DROVE BACK HOME NO PROBLEM . CALLED DEALER ON MONDAY THEY MADE AN APPT. FOR ME ON WEDNESDAY MAY 6,2015 AND THEY REPLACED HEADLIGHT INTERNAL SWITCH AND CHARGED ME 121.69+ TAX ALSO SAID BATTERY WAS TESTING BAD SO ANOTHER 99.95+ TAX .NOW SINCE I DON'T DRIVE MUCH AND ESPECIALLY NOT AT NIGHT IT WAS A WHILE LONGER ,BUT IN JULY I EXPERIENCED IT AGAIN SAME THING ,EXCEPT THIS TIME I PULLED OFF HIGHWAY AND WAS MESSING WITH LIGHT SWITCH AND FIGURED OUT I COULD TURN SWITCH FROM AUTO ON TO MANUAL ON AND MY BRIGHT LIGHTS WOULD WORK. I TRIED GETTING IT FIXED BUT THIS TIME L&M MOTORS SAID THEY COULDN'T FIND ANYTHING WRONG BUT IF I HAD THE PROBLEM AGAIN TO SWING BY AND LET THEM SEE. WELL SINCE IN THE DAYTIME YOU WOULDN'T KNOW THIS ,AND THEY ARE CLOSED AT 5PM BEFORE DARK ,NOT MUCH OF A CHANCE ,RIGHT?? SO ANY WAY I FOUND OUT THERE IS A PENDING RECALL, SO HOW DO I DRIVE AT NIGHT??? UNTIL IT CAN BE FIXED .
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE KEY PARTIALLY DISENGAGED FROM THE IGNITION SWITCH AND THE VEHICLE STALLED. THE VEHICLE ROLLED TO THE BOTTOM OF THE INCLINE AND THEN RESTARTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. UPDATED 5/19/15*CN UPDATED 7/1/2015*JS
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACTS VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE FAILURE RECURRED TWO HOURS AFTER THE RECALL REPAIR. THE FRONT HEAD LAMPS WOULD NO LONGER ILLUMINATE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,054.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V755000 (EXTERIOR LIGHTING); HOWEVER, THE CONTACT STATED THAT THE RECALL REMEDY WAS NOT EFFECTIVE. WHEN THE CONTACT OPENED UP THE PANEL WHERE THE MODULE WAS REPLACED, HE DISCOVERED THAT THE FUSE PANEL WAS BURNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000. UPDATED 04/13/15*LJ UPDATED 9/21/2017*CN
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. WHILE DRIVING 35 MPH, THE AUTOMATIC LIGHT SETTING FAILS TO WORK IN THE DARK. THE DEALER DIAGNOSED THAT THE PASSENGER SIDE HEADLIGHT ASSEMBLY HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (VISIBILITY, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
TL*THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, IT WAS NOTICED THAT THE SPEEDOMETER INDICATED AN INACCURATE READING LEVEL OF 120 MPH. IN ADDITION, THE TIRE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.