2010 Buick LaCrosse Complaint Log

I HAD JUST LEFT THE HIGHWAY AND WAS COASTING AROUND 35 MPH WHEN MY CHECK ENGINE LIGHT CAME ON AND MY PARKING ASSIST LIGHT FLASHED AND THE CAR SLOWED TO ALMOST A COMPLETE STOP. I WAS ABLE TO PULL TO THE SIDE AND RESTART IT. I ATTEMPTED TO BRING IT IN TO 2 DIFFERENT DEALERSHIPS BUT I WAS TOLD THEY WERE BOOKED SOLID (STATIONED IN HAWAII). APPARENTLY IT WAS NOT A BIG ENOUGH DEAL FOR THEM TO TAKE A LOOK BEFORE NEXT WEEK. I HAVE READ SO MANY COMPLAINTS ABOUT THE SAME THING, WHY ISN'T A RECALL OUT YET? SOMEONE COULD DIE. WHAT DOES IT TAKE TO GET A LAWSUIT GOING? *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE THERMOSTAT FAILED CAUSING THE VEHICLE TO EMIT SMOKE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,076.

WE HAVE HAD THE VEHICLE SINCE 10/16/2012 AND JUST RECENTLY NOTICED THE PROBLEM. OUR LEFT HEADLIGHT WILL GO OUT. THE ONLY WAY WE NOTICED THIS WAS WHEN WE DROVE UP TO A STORE AND NOTICED THE REFLECTION IN THE GLASS. WE HAD THE 2010 BUICK SERVICED LAST WEEK AND MENTIONED IT TO THE SERVICEMAN; HE SAID HE FOUND NOTHING.. I HEARD APPROX 2 WEEKS AGO ON T.V. THAT THE (---?--2009) BUICK LACROSSE HEAD LIGHT OR LIGHTS WOULD GO OUT. SHOULD THIS INCLUDE 2010 ALSO.SINCE OUR LIGHTS ARE ON CONTINUOUSLY, THIS HAPPENS DAY OR NIGHT. *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE FRONT WINDSHIELD. THE CONTACT ALSO STATED THAT THE ENTIRE INSTRUMENT PANEL CONTINUOUSLY ILLUMINATED. IN ADDITION, THE HEATER CONTROL KNOB FAILED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,630.

THE "ABS LIGHT" HAS BEEN COMING ON FOR THE PAST SEVERAL YEARS. THE AIR CONDITIONER HAS NOT BEEN WORKING EFFICIENTLY FOR THE PAST 3 YEARS. I HAVE TAKEN IT TO THE DEALER AND THEY CONSISTENTLY STATE NOTHING IS WRONG.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS HAPHAZARDLY DEPRESSED AS THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL. THE CONTACT MENTIONED THAT THE BRAKE PEDAL AND THE ACCELERATOR PEDAL WERE TOO CLOSE IN PROXIMITY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE SERVICE PARKING ASSIST WARNING LIGHT FLASHED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000. UPDATED 8/28/14*CN

WENT TO GET MY CAR SERVICED BECAUSE I KEPT HEARING A WHIRRING NOISE DURING ACCELERATION IN THE REAR OF MY VEHICLE. BOTH REAR HUB ASSEMBLIES WENT, ABSOLUTELY RIDICULOUS EXPENSE FOR A 2010 BUICK LACROSSE AT THE "STEALERSHIP" FOR $850.00, WOW!! CRAZY BECAUSE MY FRIEND HAS THE SAME EXACT CAR AND HAS THE SAME EXACT ISSUE. SHOULDN'T THIS BE ON RECALL ALREADY?? WOULD LIKE A RESPONSE.... *TR

I HAVEN'T HAD AND ACCIDENT, BUT I NOTICE WHEN I PUT ON BRAKES GOING DOWN HILL THE FRONT END WAS SHAKING, JUST HAD CAR SERVICE AND CHECK OUT AND I WAS INFORM THAT EVERYTHING WAS A OKAY THEIR DID A FRONT END ALIGNMENT IS THERE A RECALL ON BRAKES PROBLEMS? THIS IS NOT THE FIRST TIME THIS HAPPEN. *TR

I WAS TRAVELING ON THE HIGHWAY AT 5:30AM WITH MINIMAL TRAFFIC. WHILE TRAVELING AT 66MPH, I PUT THE CAR INTO CRUISE CONTROL. THEN I PULLED MY FOOT OFF THE GAS PEDAL THAT PLACED IT FLAT FOOTED WITH ME LEG TOWARDS THE SEAT. I AM A SHORT PERSON. I HAVE 3 HOUSE KEYS ON A RING ATTACHED TO THE CAR KEY. I FELT MY KNEE TOUCH THE DANGLING KEYS. AT THAT MOMENT, THE ELECTRICAL SYSTEM AND CAR SHUT DOWN. I HAD NO POWER BRAKES OR NO POWER STEERING, ETC. I WAS IN THE LANE CLOSEST TO THE BREAKDOWN LANE. I WAS ABLE GET THE CAR INTO THE BREAKDOWN LANE AND COST TO A STOP. (FORTUNATELY NO TRAFFIC PASSED ME UNTIL I FINALLY STOPPED.) THE IGNITION KEY AND SWITCH WAS IN THE ON POSITION WHEN I STOPPED. I WAS ABLE TO RESTART THE CAR BY PLACING THE CAR IN PARK AND RESTARTING THE CAR. I BROUGHT THE CAR TO THE DEALERSHIP. THEY LOOKED AT THE CAR AND FOUND NO ERROR CODES. THEY COULD NOT DUPLICATE MY PROBLEM. THEY TOLD ME I MUST HAVE SHUT OFF THE IGNITION SWITCH WITH MY KNEE. I ATTEMPTED TO DO THIS AN CANNOT TURN THE KEY OFF WITH MY KNEE. I ADDITION, MY KNEE DOES NOT REACH THE SWITCH WITHOUT LIFTING IT UP AT LEAST A COUPLE INCHES. I ONLY BRUSHED THE BOTTOM OF THE DANGLING HOUSE KEYS. 2010 SHOULD BE INCLUDED IN THE RECALL!!! *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE INNER CONNECTORS HAD BEEN PREMATURELY BURNING AND CREATED A SHORT WITH THE LIGHTING FIXTURE. AS A RESULT, THE DRIVER SIDE HEAD LAMP ASSEMBLY FAILED TO WORK. THE DEALER REPAIRED THE CONNECTOR IN AUGUST OF 2014, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE CONTACT WOULD NEED TO SCHEDULE A REPAIR AND THAT THERE WAS NO MANUFACTURER RECALL TO COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO IMMEDIATE SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

3/28/14: TOOK CAR TO DEALERSHIP AS MY BRAKE PEDAL WAS APPX. ONE INCH FROM THE FLOOR WHEN DEPRESSED WHILE STOPPING CAR. WAS TOLD BRAKE PADS, CALIPERS & BRAKE FLUID WERE ALL OKAY. I WAS ADVISED TO MONITOR...THAT "CONDITION WAS DUE TO BRAKE PADS WEARING & WHEN BRAKE PADS WEAR, THE PEDAL WILL MOVE FURTHER DOWN BECAUSE PADS HAVE TO TRAVEL FARTHER IN TO PRESS AGAINST THE ROTORS". 5/28/14:RETURNED CAR TO DEALERSHIP AS BRAKE PEDAL WAS ALMOST TOUCHING THE FLOOR WHEN DEPRESSED. THEY DETERMINED THAT MY MASTER CYLINDER HAD FAILED...WAS REPLACED. *TR

THE TRANSMISSION DOES FORCEFUL JERKING WHILE GOING 30-35 MPH. ALSO WAS TOLD THAT IT WAS NORMAL AS GM DESIGNED THE TRANSMISSION THIS WAY. I FIND THAT HARD TO BELIEVE. *TR

ABS BRAKING AND STABILITRAC SERVICE LIGHTS CAME ON AND BOTH SYSTEMS FAILED ON ICE COVERED ROAD. VEHICLE SLID OFF ROAD INTO SNOW PILE. NO INJURIES OR DAMAGE. *TR

I MOVED MY CAR OUT OF THE DRIVEWAY SO MY NEIGHBOR COULD PLOW OUR DRIVEWAY. HE SAID HE SMELLED SOMETHING. I PARKED THE CAR ACROSS FROM OUR DRIVEWAY PUT IT IN PARK, PUSHED THE BUTTON TO SHUT THE CAR OFF, AS MY VEHICLE FILLED WITH SMOKE, I GRABBED THE DOOR HANDLE AND JUMPED OUT. MY NEIGHBOR RAN TO MY VEHICLE TELLING ME TO DISENGAGE THE HOOD, I COMPLIED. FLAMES JUMPED UP AND OUT FROM THE PASSENGER SIDE OF THE CAR UNDER THE HOOD. HE THREW A LOT OF SNOW ON THE FIRE TO EXTINGUISH THE FLAME. WE INHALED FUMES. CAR WILL NOT START. AFTER THIS, MY HUSBAND CAME OUT AND MY NEIGHBOR EXPLAINED AND MY HUSBAND UNHOOKED BATTERY. *TR

I MOVED MY CAR OUT OF THE DRIVEWAY SO MY NEIGHBOR COULD PLOW. HE SAID HE SMELLED SOMETHING WHILE I WAS IN MY CAR ACROSS FROM OUR DRIVEWAY. I PUT THE VEHICLE IN PARK, PUSHED SHUT OFF/TURN OFF BUTTON, VEHICLE INSTANTANEOUSLY FILLED WITH DARK ROLLS OF SMOKE COMING FROM THE PASSENGER SIDE FROM THE FRONT OF THE VEHICLE UNDER THE HOOD. I GRABBED THE DOOR HANDLE JUMPED OUT. MY NEIGHBOR CAME RUNNING TELLING ME TO DISENGAGE THE HOOD, I COMPLIED. FLAMES SHOT UP AND OUT FROM UNDER THE HOOD AS IT WAS BEING RELEASED. HE THREW A LOT OF SNOW ON THE FIRE EXTINGUISHING IT. WE INHALED THE MOST OBNOXIOUS FUMES FROM ANY AUTOMOBILE I HAVE HAD THE DISPLEASURE OF HAVING IN MY COMPANY. CAR WILL NOT START. AFTER THIS, MY HUSBAND CAME OUT TO SEE WHAT ALL THE YELLING WAS ABOUT. MY NEIGHBOR EXPLAINED IT TO HIM AND HE UNHOOKED THE BATTERY. THE CAR IS STILL PARKED AT THE SCENE OF THE FIRE. TODAY IS 2/22/2014 AND NO INSURANCE ADJUSTER HAS BEEN HERE YET. OUR TOWN FIRE DEPARTMENT WAS CALLED AND THE FIRE CHIEF ASSISTANT CAME THE VERY DAY INCIDENT OCCURRED AND FILLED OUT A FORM, I CONTACTED BUICK AND I HAVE A CLAIM NUMBER AND AM AWAITING FURTHER CONTACT FROM THEM. OUR TOWN HIGHWAY DEPARTMENT PLACED CONES AROUND MY VEHICLE. *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED OR IN MOTION, ALL OF THE WINDOWS FROSTED OVER. NO WARNING LIGHTS ILLUMINATED. THE FAILURE OCCURRED MONTHLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 01/07/14*LJ UPDATED 9/7/2017*CN

SERVICE STABILITY LIGHT COMES ON. CAR MADE A SLIGHT GRINDING NOISE WHEN TURNING RIGHT SECONDS BEFORE WARNING LIGHT CAME ON THIS HAS HAPPENED MORE THAN ONE TIME. SERVICE STABILITY WARNING STAYS ON UNTIL CAR IS TURNED OFF. TALKED WITH SERVICE MANAGER AT DEALERSHIP. HE SAYS IT COULD BE A NUMBER OF THINGS. I AM UNSURE IF IT IS SAFE TO CONTINUE TO DRIVE CAR. *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STABILITY CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STABILITY CONTROL SENSOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE TECHNICIAN THEN STATED THAT THE STABILITY CONTROL MODULE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *JB

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STABILITY WARNING LIGHT ILLUMINATED. THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT POWERED OFF THE ENGINE AND ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY FOR APPROXIMATELY 5 MILES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT A HARNESS AND SENSOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT BEFORE THE CONTACT LEFT THE DEALER, THE FAILURE RECURRED. THE DEALER THEN STATED THAT A MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND DECELERATED INDEPENDENTLY TO 30 MPH. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS TAKEN TO ZIMBRICK BUICK GMC EASTSIDE (5402 HIGH CROSSING BLVD, MADISON, WI 53718), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS FINALLY ABLE TO RESTART THE VEHICLE AND PURCHASED A NEW BATTERY; HOWEVER, THE FAILURE RECURRED THREE OR FOUR TIMES VERY CLOSE TOGETHER. THE CONTACT ALSO STATED THAT, WHEN ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO DETECT THE KEY FOB EVEN WHEN PLACED PROPERLY. THE VEHICLE WAS TAKEN BACK TO ZIMBRICK BUICK GMC EASTSIDE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNSURE OF WHETHER THE MANUFACTURER HAD BEEN CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THE FIRST TIME I TOOK CAR IN A SOECHTING MOTORS BUICK DEALER FOR STABILITRAC CAME UP AND THEN THE CHECK ENGINE LIGHT CAME ON. THE REPLACED LT FT SPEED SENSOR AND TOLD ME THAT THEY COULD NOT FINE WHY THE ENGINE LIGHT WAS ON. LAST WEEK I'M GETTING SAME PROBLEM WITH THE STABILITRAC AND YELLOW/ORANGE SLIPPERY LIGHT CAME ON. *TR

2010 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO "MALFUNCTION INDICATOR LAMP" CAME ON WHILE DRIVING THEN ENGINE CUT OFF. *SMD THE CONSUMER STATED SHE WAS ABLE TO COAST INTO THE RIGHT LANE, AND EVENTUALLY MADE IT INTO A PARKING LOT. THE CONSUMER WAS ABLE TO RE-START THE VEHICLE, AND WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER. THE VEHICLE WAS AT THE DEALER FOR FIVE DAYS, WHERE IT WAS DIAGNOSED AS AN INTERNAL MODE SWITCH SHORT. THE DEALER REPLACED THE MODE SWITCH. THE CONSUMER STATED SHE EXPERIENCED THE SAME PROBLEM A YEAR PRIOR.*JB

I STARTED MY CAR AND THE ALERT CAME UP SERVICE SUSPENSION. I CARRIED IT TO THE DEALER AND OF COURSE THE LIGHT HAD GONE OUT BY THEN. I TRIED RESTARTING TO SEE WHAT WOULD HAPPEN. THE SERVICE GUY SAID HE HAD NOT HEARD OF THAT HAPPENING. ABOUT 2 WEEKS LATER IT HAPPENS AGAIN, WENT BACK TO THE DEALER SAME SITUATION. THE ALERT STILL COMES ON FROM TIME TO TIME. IT HAS NOT CAUSED ANY ACCIDENTS OR ANY DAMAGE AS FAR AS I KNOW.

WHILE TRAVELLING AT HIGHWAY SPEEDS THE SIDE (DRIVER AND PASSENGER SIDE ROOF RAIL AND HEADREST) AIRBAGS DEPLOYED. NO ACCIDENT OR ROAD HAZARD TRIGGERED DEPLOYMENT. THERE WAS A WARNING ("SERVICE AIRBAG") MESSAGE THAT CAME UP IN THE DRIVER INFORMATION DISPLAY MOMENTS BEFORE THE AIRBAGS DEPLOYED. THE DRIVER WAS STRUCK BY THE AIRBAG BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. VEHICLE CONTINUED TO OPERATE, DRIVER WAS ABLE TO GET THE VEHICLE TO SAFETY WHERE THE VEHICLE WAS THEN TOWED. *TR

THE PASSENGER FRONT AIR-BAG"ON-LIGHT" WILL NOT ALWAYS COME ON. IF MY WIFE SITS IN THE PASSENGER SEAT,IT WILL NOT COME ON (SHE WEIGHS 120 LBS.) IF I SIT THERE IT DOES COME ON. ( I WEIGH 185 LBS.). I TOOK THE CAR TO THE BUICK DEALER. THEY KEPT IT FOR THREE DAYS. THEY COULD NOT DUPLICATE THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED RODENTS CHEWED THROUGH THE OXYGEN 2 SENSOR WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM WHO DID NOT OFFER ANY ASSISTANCE SINCE THE FAILURE WAS NOT COVER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE AND STABILITRAK WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN RECOMMENDED THAT THE VEHICLE BE RESTARTED WHEN THE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SERVICE STABILITRAK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

I TRAVEL THIS HIGHWAY EVERYDAY GOING AND COMING HOME. THE ROAD CREW WAS WORKING ON REPAIRING THE ROAD. THE TAR THAT THEY WAS PUTTING DOWN GOT ON MY CAR. I TRIED TO WASH IT OFF BUT THE TAR WOULD NOT COME OFF. SO A ROAD CREW MEMBER TOLD ME WHO TO CONTACT. I HAVE BEEN CALL THEM FOR A MONTH NOW AND NEVER GOT A ANSWER UNTIL TODAY 10/25/12 @11:47 A.M. *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE OCCURRED THREE TIMES OVER A TWO YEAR PERIOD. THE MECHANIC DIAGNOSED THAT THE COMPUTER MODULE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES FOR THE IDENTICAL FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,591. UPDATED 1/29/14*CN VEHICLE CONTINUES TO HAVE A FEEL OF LOSING POWER VIA GAS PEDAL, BUT SO FAR, HASN'T STOPPED AGAIN, BUT DOES SLOW DOWN WHEN THIS HAPPENS. ALL OTHER INFO ON FORM IS GOOD. UPDATED 01/29/14

THE BATTERY IS DEAD. SO I CAN GET INTO THE CAR AT ALL..NOT EVEN TO JUMP IT OR TAKE IT TO THE DEALER.. NOW I HAVE TO GET IT TOWED..AND GETOUT OF WORK TO DO IT. *TR

TL* THE CONTACT OWNED A 2010 BUICK LACROSSE. THE CONTACT STATED THAT MOMENTS AFTER PARKING THE VEHICLE IN A GARAGE, THE FRONT END CAUGHT ON FIRE. THE CONTACT ALSO STATED THAT THE FIRE BURNED DOWN HER HOME BEFORE THE FIRE DEPARTMENT COULD EXTINGUISH IT. THERE WERE NO REPORTED INJURIES. THE VEHICLE HAD NOT BEEN INSPECTED TO DETERMINE WHAT CAUSED THE FIRE. THE FAILURE AND CURRENT MILEAGES WERE 36,000.

I BELIEVE THE VEHICLE HAS SOMETHING THAT MAY OR MAY NOT EVER BE FOUND BY A TEST DRIVE AT DEALER BY SERVICE MECHANIC. I ALSO BELIEVE THIS STARTED BEFORE THE POSTED MILEAGE ABOVE BUT I DO NOT HAVE ALL PAPERWORK FROM DEALERSHIP THAT SERVICED IT. VEHICLE WILL BOG DOWN AFTER YOU START TO ACCELERATE ON HILLS, AROUND CURVES, AT TAKE OFF. SOMETIMES THIS ENABLES TRACTION CONTROL LIGHT BUT NOT ALWAYS. I WILL HAVE NO ACCELERATION FOR SECONDS AND IS VERY UNSAFE AS THE LAST TIME IT DID IT I WAS COMING AROUND A DANGEROUS CURVE WITH A DUMP TRUCK BEHIND ME AND COULDN'T SPEED UP BECAUSE HAD NO POWER WHEN PUSHING THE GAS PEDAL. I ALSO HAD IT HAPPEN AS I WAS PASSING ANOTHER VEHICLE AND IT ALL BUT STOPPED BESIDE THE VEHICLE I WAS ATTEMPTING TO PASS. NO ACCELERATION CAN LEAD TO SEVERE INJURY OR DEATH DEPENDING ON CIRCUMSTANCES AT TIME OF INCIDENT. I HAVE TAKE TO DEALER MORE THAN 3 TIMES FOR SAME ISSUE TO BE TOLD ITS NOTHING AND THEY CANT DUPLICATE THE PROBLEM. EVEN I KNOW THAT SOME CARS HAVE ISSUES THAT ARE NEVER FIXED OR FOUND! I HAVE CONTACTED GM TO GET THE RUN AROUND FOR WEEKS THEN FINALLY BE TOLD NOTHING CAN BE DONE BECAUSE THEY AREN'T PREPARED TO DROP THE ENGINE BECAUSE IT MAY COST $4000. IF I GET HURT IN THIS VEHICLE IT IS GOING TO COST A WHOLE HECK OF A LOT MORE THAN THAT! I DO NOT WANT THE ENGINE DROPPED I AM FILING A LEMON LAW COMPLAINT AND WILL CONSIDER A DEALER BUY BACK BUT I AM NOT DROPPING THIS BECAUSE I AM NOT IMAGINING THIS AS THE DEALER SAID... I HAVE READ SAME ISSUES ONLINE SO I KNOW I AM NOT THE FIRST WITH THE BUICK PROBLEM. THE CAR IS UNSAFE SO WE WILL JUST LET THE ATTORNEYS HASH THIS OUT! *JS

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS REPLACED THREE TIMES. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,533.

I WAS DRIVING ON A TWO-LANE COUNTRY ROAD. TO AVOID A DEAD ANIMAL IN THE ROAD (POSSIBLY WOODCHUCK), I SWERVED HARD LEFT AT WHICH TIME THE VEHICLE BEGAN TO SHAKE VIOLENTLY, SO MUCH SO I THOUGHT IT WOULD ROLL OVER. THE CAR BOUNCES AT EVERY LITTLE BUMP, PULLS SHARPLY RIGHT WHEN BRAKING, WOBBLES AT THE SLIGHTEST EXCUSE, AND IS VERY UNSTABLE. THERE IS A KERPLUNK NOISE AT THE SMALLEST ROAD INDENTATION (WHICH MAY BE BECAUSE AN ODD TIRE WAS PUT ON THE CAR). IT IS VERY HARD TO SEE VEHICLES PASSING ON THE RIGHT BECAUSE OF THE LARGE HEADRESTS, HUGE MIRROR AND POST BETWEEN DOORS. NOT A SAFE CAR! PLEASE AVOID THIS CAR. *TR

WHILE DRIVING ON BUSY FREEWAY 2010 BUICK LACROSSE LOSS ALL POWER, WOULDN'T ACCELERATE, COULDN'T DO ANYTHING BESIDES PANIC AND COAST OFF FREEWAY TO MERIDIAN, VERY UNSAFE AND SCARY SITUATION. BUT I WAS TOLD IT WAS A MODULE SWITCH THAT DIDN'T TELL THE TRANSMISSION WHAT TO DO. BUT A NEW TRANSMISSION WAS REPLACE PRIOR TO THAT INCIDENT AND STILL HAVING PROBLEM AFRAID TO DRIVE CAR, IT MIGHT SHUT DOWN AGAIN WHILE DRIVING JUST FEEL UNSAFE TO DRIVE THE CAR, IM TERRIFY OF WHAT WOULD HAPPEN NEXT. *TR

2010 BUICK LACROSSE. CONSUMER STATES VEHICLE STALLS WHILE DRIVING *TGW THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD LOOSE ALL POWER. ALL THE LIGHTS ON THE DASHBOARD WOULD ILLUMINATE AND HE WOULD HAVE TO LET THE VEHICLE SIT FOR 5-15 MINUTES BEFORE STARTING IT AGAIN. WHEN HE DID RESTART THE VEHICLE, THE CHECK ENGINE LIGHT STAYED ON. THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE LAST TIME, THE DEALER RECOMMENDED REPLACING THE ECM. *JB

DESCRIBE WHAT HAPPENED VEHICLE PULLS LEFT CONTINUOUSLY

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND THE ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION WHEN IT WAS RESTARTED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE CXL AWD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HER THAT THE INTERNAL MODE SWITCH MANUAL SHIFT AND D-DENT LEVER NEEDED TO BE REPLACED. THE SHIFT AND THE LEVER WERE REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,360.

I PURCHASED A BUICK LACROSSE IN MAY 2010. I BEGAN HAVING ISSUES WITH THE VEHICLE JUNE 27, 2011. I'VE HAD MULTIPLE MECHANICAL ISSUES WITH THE CAR. THE ELECTRIC HEATER IN THE SEATS HAVE GONE OUT 3 TIMES AND BEEN REPAIRED AND IS NOW NOT WORKING AGAIN. THE LAST REPAIR ON THE HEATER IN THE DRIVER SEAT WAS JANUARY 2012. ON AUGUST 1, 2011 THE CAR WAS TOWED TO THE DEALERSHIP DUE TO THE BATTERY LEAKING ACID ALL OVER THE WIRES AND SEVERAL OTHER PARTS. THE WAS KEPT FOR ALMOST 10 DAYS. THE VISOR FOR THE MOON ROOF STARTED MALFUNCTIONING AND HAD TO BE REPAIRED. THE ENGINE HAD A KNOCKING SOUND AND I WAS TOLD THAT'S HOW HE CARE SOUNDS. THE DOOR HANDLE HAD TO BE REPLACED, THE CAR HAS HAD ONGOING ELECTRICAL ISSUES AND GM HAS NOT WORKED OPENLY AND HONESTLY WITH ME. GM HAS REPEATEDLY TOLD ME THE CARE IS NOT ELIGIBLE TO BE BOUT BACK BUT WILL NOT GIVE A EXPLANATION WHY. I REPEATEDLY REQUESTED TO SPEAK WITH A SUPERVISOR AND WAS DENIED OPPORTUNITY BY A GM REP NAME [XXX] FOR SEVERAL WEEKS. I HAVE REPEATEDLY ASKED FOR SOMETHING IN WRITING AND GM REFUSES TO PUT ANYTHING IN WRITING. "WHEN I EXPLAINED THAT I WANTED THEM TO BUY THE CARE BACK DUE TO THE ONGOING ELECTRICAL ISSUES AND NOT TO JUST EXTEND THE WARRANTY I WAS TOLD BY THE GM REP THAT I WAS TRYING TO PLAY A ALL OR NOTHING GAME AND MAY END UP WALKING AWAY WITH NOTHING." AFTER THAT COMMENT I FELT BULLIED INTO EXCEPTING A OFFER OF TWO CAR PAYMENTS AND A EXTENSION OF THE WARRANTY TO 45,000 ADDITIONAL MILES. I LATER WITHDREW MY ACCEPTANCE OF THE OFFER DUE TO THE SEATS MALFUNCTIONING AGAIN AND FEELING AS THOUGH I WAS FORCED TO TAKE THE OFFER WITH THE GM REP DENYING ME THE ABILITY TO SPEAK WITH A SUPERVISOR FOR WEEKS AND MAKING THE STATEMENT THAT HE MADE DURING A CONFERENCE ON 2/24/12. THIS IS THE SECOND GM VEHICLE THAT I BOUGHT IN THE PAST 4 YRS THAT HAD ELECTRICAL ISSUES. MY 07 SATURN AURA HAD ELECTRICAL ISSUES LOST $9000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY DECELERATED AND ALL OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL BEGAN FLASHING ERRATICALLY. THE DOOR LOCKS ALSO BEGAN TO LOCK AND UNLOCK RAPIDLY; HOWEVER, THE VEHICLE BEGAN TO FUNCTION NORMALLY ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY FOR DIAGNOSTIC TESTING BECAUSE IT WOULD NOT START AND THE BODY MODULE WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 09/21/2011 *LN *TR

THIS VEHICLE HAS BEEN IN THE SHOP AT MCKINNEY BUICK GMC, AND GATEWAY BUICK GMC. THE BATTERY WAS THE FIRST THING TO GO, IT WAS REPLACED UNDER WARRANTY. THE SECOND ITEM TO GO WAS THE ALTERNATOR, IT WAS REPLACED UNDER WARRANTY. THE WINDSHIELD WASHER TANK CRACKED, WAS A RECALL, IT WAS REPLACED. THE STEERING COLUMN WENT OUT TOTALLY, BECAUSE OF THE TILT LEVER, IT WAS REPLACED UNDER WARRANTY. THE REAR WHEEL HUBS WENT OUT, THEY WERE REPLACED UNDER WARRANTY. THE A/C COMPRESSOR WENT OUT THIS LAST SUMMER 2013, IT WAS REPLACE UNDER EXTENDED WARRANTY, I PURCHASED. NOW THE HEATER CONTROL SWITCH, OR SOMETHING JUST WENT OUT WITH THE SYSTEM, BECAUSE THE FAN HAS QUIT WORKING. SO NOW I'LL HAVE TO SPEND ANOTHER 300.00 DOLLARS ARE SO TO GET THE VEHICLE FIXED. THIS CAR HAS BEEN A LEMON, I BOUGHT IT CERTIFIED USED, FROM LONE STAR BUICK GMC, WHEN THEY WERE IN TRANSITION TO MCKINNEY BUICK GMC, I HAVE HAD NOTHING BUT PROBLEMS WITH THIS MODEL. OWNED TWO BUICK CENTURY'S PRIOR TO THIS VEHICLE, VERY RELIABLE, REPLACED A BLOWER MOTOR IN MY 1999 BUICK C, AND A BATTERY IN MY 2004 BUICK C. UNLIKE THIS PIECE OF CRAP 2010 BUICK LEMON NIGHTMARE. COULD YOU POSSIBLY HELP ME OUT WITH THIS PROBLEM. THIS VEHICLE SHOWED VIA CAR FAX REPORT TO HAVE BEEN IN THE SHOP SIX TIMES PRIOR MY PURCHASE. IT ONLY HAD ABOUT 16500 MILES ON IT, WHEN I PURCHASED IT IN MAY OF 2011. *TR

HAD DRIVEN THE CAR FOR ABOUT 24 MILES. STOPPED AT A GARDEN STORE. SEVERAL MINUTES LATER AN EMPLOYEE YELLED YOUR CAR IS ON FIRE. BY THE TIME FIRE DEPT. GOT THERE THE WHOLE FRONT END OF CAR HAS BURNED OFF, FENDERS, BUMPER, HOOD AND BROKE WINSHIELD. NO FIRE GOT INTO PASSENGER COMPARTMENT EXCEPT SMOKE

2010 BUICK LACROSSE. (LAWYER ON BEHALF OF CLIENT) CONSUMER HAS SEVERAL DEFECTS WITH VEHICLE SUCH AS BACK FIRING, MALFUNCTION LIGHT, CAR FALLS DEAD IN TRAFFIC, STEERING WHEEL LOCKS *TGW

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT A ROCK STRUCK THE FRONT WINDSHIELD ON THE PASSENGER SIDE WHILE DRIVING 70 MPH. THE WINDSHIELD FRACTURED INTO SEVERAL SMALL PIECES AND THE CONTACT STATED THE WINDSHIELD WAS MADE OUT OF PLAIN GLASS. THE INSURANCE COMPANY REPLACED THE WINDSHIELD ND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,000.

ENGINE FAILED TO TURNOVER INTERMITTENTLY FIVE TIMES OVER A FOUR MONTH PERIOD. RETURNED TO THE BUICK DEALER FOUR TIMES WHO CLAIMED TO FIX THE PROBLEM 4 TIMES. IT IS CURRENTLY IN THE DEALER REPAIR SHOP FOR FURTHER DIAGNOSIS AND REPAIR. THIS IS A DANGEROUS SITUATION FOR A 72 YEAR OLD WOMEN WHO IS LEFT STRANDED WITH THE CAR ENGINE DEAD AND NOT TURNING OVER DEPENDING ON THE NEIGHBORHOOD AND TIME OF THE DAY OR NIGHT WHEN THIS INTERMITTENT PROBLEM OCCURS. THE CAR WILL GENERALLY START MOST OF THE TIME AND THEN GOES DEAD WITHOUT TURNING OVER AND AFTER MANY ATTEMPTS IT SOMETIMES WILL TURNOVER AND START. *TR

THERE ARE BLIND SPOTS ON RIGHT AND LEFT WINDSHIELD. ALSO WHEN THE TEMPERATURE IS BELOW FREEZING THE HEATED MIRRORS AND REAR WINDSHIELD DO NOT DEFROST UNTIL THE VEHICLE IS TOTALLY WARM AND DRIVEN 50KM. *TR