2007 Buick Lucerne Complaint Log

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CHROME WHEELS BECOME DEFECTIVE WHEN CHROME STARTS TO FLAKE CAUSING TIRE NOT BE SEALED PROPERLY WITH RIM CAUSING TIRE PRESSURE TO LEAK AND TIRE TO GO FLAT IF NOT REINFLATED . I HAVE NEVER AD THIS PROBLEM WITH ANY OTHER CAR I'VE OWNED AND FEEL M SHOULD REPLACE AS THEY ARE DEFECTIVE. *TR

SINCE I HAVEN'T BEEN KEEPING MY CAR IN A GARAGE...WATER HAS LEAKED INTO MY TRUNK AND HAS RUSTED THE SPARE TIRE AND ALL THE PARTS TO CHANGE THE TIRE. WATER HAD FILLED UP THE HOLDING PLACE FOR SPARE TIRE. I DON'T USE MY TRUNK THAT MUCH AND BY THE TIME I SAW IT MILDEW SMELL THROUGHOUT THE CAR. BEEN BUSTING MY BUTT TRYING TO CLEAN IT UP. I THINK I HAVE FIGURED OUT THAT THE WATER HAS BEEN GETTING THROUGH THE BACK LIGHT FIXTURES DOWN INTO THE TRUNK. *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE DEALER COULD NOT REPAIR THE VEHICLE FOR APPROXIMATELY SIX WEEKS DUE TO THE PART NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING 55 MPH, THE POWER STEERING FAILED AND THE VEHICLE STALLED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. ONE INJURY WAS SUSTAINED, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

I HAVE A 2007 BUICK LUCERNE, 69,000 MILES. BACK DOOR COULD NOT BE OPENED, PASSENGER TRAPPED INSIDE. CONTACTED GM, AS I FELT THIS WAS A SAFETY CONCERN. I WAS TOLD TO GO TO BUICK DEALER & WAS A GIVEN INCIDENT NUMBER WHICH THEY PROVIDED TO MY BUICK DEALER. THIS HAS BEEN A PROBLEM WITH MANY BUICKS FOR YEARS & THEY WILL DO NOTHING. THE REPAIR WAS $400 FOR A LOCK REPLACEMENT ON THIS ONE DOOR. *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE CODES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

I WAS DRIVING DOWN STREET AND MOTOR QUIT RUNNING. THE MOTOR DID START AND I CONTINUED ON MY JOURNEY. LATER THAT SAME DAY, THE ENGINE STOPPED AGAIN AND WOULD NOT RESTART FOR SEVERAL MINUTE. AFTER SEVERAL TRIES IT STARTED. I DID NOT HAVE ANY MORE OCCURRENCES FOR SEVERAL MONTHS. I RECEIVED A NOTICE THAT MY BUICK HAD BEEN RECALLED, BUT THAT PARTS WERE NOT AVAILABLE. IN A LETTER DATED SEPTEMBER 2014, I WAS NOTIFIED TO CONTACT MY DEALER AND PARTS WERE NOW AVAILABLE FOR GM RECALL 14299. I CALLED THE DEALER AND THEY SAID PARTS WERE NOT AVAILABLE AND THEY WOULD CALL ME WHEN THEY WERE AVAILABLE. AFTER SEVERAL WEEKS, I CALLED AND THEY HAD THE PART AND SCHEDULED ME FOR NOV. 17. I TOOK THE BUICK IN WITH FOUR KEYS. THEY WOULD ONLY FIX TWO KEYS; SO, NOW I HAVE TWO FIXED KEYS AND TWO UNFIXED KEYS FOR THE CAR. ON DECEMBER 4, THE ENGINE QUIT ON ME AGAIN AND WOULD NOT RESTART. I TRIED MOVING THE GEAR SHIFT, BUT THAT DID NOT HELP. AFTER SEVERAL MINUTES THE CAR DID START AND HAS BEEN TROUBLE FREE SINCE THAT TIME. WHEN THE ENGINE WOULD NOT START, ALL OTHER ELECTRICAL ITEMS SEEMED TO WORK, BUT THE STARTER WOULD NOT CRANK. I TOOK THE CAR TO A MECHANIC, BUT HE COULD NOT FIND A PROBLEM BECAUSE THE CAR WAS WORKING FINE AT THAT TIME. I AM CONCERNED THAT THE ENGINE WILL STOP WHILE ON THE HIGHWAY OR IN HEAVY TRAFFIC IN A DANGEROUS SITUATION. WHAT CAN I DO ABOUT THIS? *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC AND THE TECHNICIAN DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE . UPDATED 6/26/14*CN THE STARTER AND IGNITION WERE REPLACED. UPDATED 07/08/14

2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO REAR VIEW CAMERAS AND AUTOMATIC HEADLIGHTS IN ALL CARS.. *SMD

FRONT END CRASH CAR TOTALED AIR BAGS DID NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT NOISES EMITTED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 84,400. THE VIN WAS NOT PROVIDED. UPDATED 7/31/14*CN THE OIL PRESSURE SENDING UNIT FAILED BY LEAKING OIL. UPDATED 08/07/14

MY CAR WAS NOT RESPONDING AS IT NORMALLY WAS AND I TOOK IT INTO MY MECHANIC. HE PUT IT UP ON THE LIFT AND DISCOVERED THAT BOTH LOWER CONTROL ARMS WERE VERY WORN AND NEEDED TO BE REPLACED IMMEDIATELY. IT TOOK HIM SEVERAL DAYS TO FIND THE LEFT CONTROL ARM. HER WENT ON LINE AND COULD NOT FIND ANY DEALER THAT HAD THE ITEM IN STOCK AND WAS TOLD THAT IT WAS NO LONGER AVAILABLE. HE WAS TOLD THAT GM HAD STOPPED MAKING THE PART. HE FOUND THAT PART AT A PARTS STORE FOR ABOUT $70 MORE THAN THE ONE PART HE WAS ABLE TO GET AT A DEALER. THE SAD PART WAS THE PART HE FOUND AT THE PARTS STORE WAS NOTABLY OF A STRONGER METAL AND BETTER CONSTRUCTION THAT THE ORIGINAL GM PART. *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE DOOR HANDLE FRACTURED WHILE THE CONTACT WAS ATTEMPTING TO ENTER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 73,771.

TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING AT A LOW SPEED DOWNHILL, THE BRAKES FAILED TO FUNCTION. THE VEHICLE CRASHED INTO THE WOODS. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE CONTACT SUSTAINED LEG INJURIES, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 01/25/17*LJ CONSUMER STATED GOING DOWN STEEP HILL 1/2 MILE FROM HOME PUT ON BRAKES AND THEY WENT TO THE FLOOR. CONSUMER HIT THE TREES AND ROCKS ON THE ROAD NO AIRBAG DEPLOYED. CAR WAS TOTALED. UPDATED 06/25/18*JB

2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO POWER STEERING AND BRAKE FAILURE. *SMD THE CONSUMER STATED THE FAILURE OCCURRED AS SHE WAS COMING TO A STOP, AND SHE ENDED UP IN A DITCH. *JB

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

I HAD TO TAKE THE CAR TO A GAS STATION IN THE AREA BECAUSE MY TIRES WERE GOING FLAT CONSTANTLY. I WAS CONTINUALLY PUTTING AIR IN THE TIRES. I WOULD LOSE 10 TO 15 LBS OF AIR PER DAY! AFTER TALKING TO THE MECHANIC, HE TOLD ME THAT THE BAD RIM WAS THE PROBLEM. THESE RIMS WERE NO GOOD AND A PROBLEM THAT IS DANGEROUS! I WAS TOLD AT THAT TIME THAT THIS WAS A CONSTANT PROBLEM WITH THE CHROME WHEELS. I HAD GONE INTO A DITCH LAST YEAR BECAUSE OF THE LOSS OF AIR IN A REAR TIRE AND HAD ANOTHER CAR BEEN COMING AT THE TIME, I MAY HAVE BEEN KILLED. I JUST NOW REPLACED ALL FOUR TIRES AT THE BUICK DEALERSHIP HERE, BRENENGEN AUTO, WITH NEW TIRES WHICH MATCH THE ORIGINAL TIRES FOR THIS CAR. THEY FOUND "HEAVY CORROSION ON THE LEFT REAR RIM" AND THEY RECOMMENDED REPLACING THE RIMS TO FIX THIS PROBLEM. THE COST OF NEW RIMS IS PROHIBITIVE! THE TIRE TO ROAD IS THE MOST DANGEROUS THING TO GO WRONG!. I STRONGLY DEMAND YOU INVESTIGATE THESE POORLY MADE RIMS AND DECLARE A RECALL BEFORE SOMEONE IS KILLED! *TR

WHEN BRINGING THE CAR IN FOR GRINDING BRAKES, MY MECHANIC INFORMED ME THAT MY RACK AND PINION WAS LEAKING AND MY REAR STRUTS WERE BROKEN AND LEAKING. (THIS WAS LATER CONFIRMED WITH A BUICK DEALERSHIP). I WAS INFORMED THAT MY CAR WOULD NOT BE ABLE TO PASS MY YEARLY INSPECTION WITHOUT THE RACK AND PINION REPAIR. I WAS ALSO INFORMED THAT THE REPAIR WOULD BE QUITE COSTLY. I WAS STUNNED SINCE I HAVE HAD NOTHING BUT COMPLAINTS AND REPAIRS WITH THIS CAR WHICH I AM STILL PAYING FOR, THE LAST PAST TWO AND A HALF YEARS RESPECTIVELY. I ONLY HAVE THE CAR FOR FOUR YEARS. I FEEL THE CAR IS TOO YOUNG TO HAVE SO MANY ISSUES ESPECIALLY SOMETHING AS SERIOUS AS A RACK AND PINION REPAIR NEEDED. THIS IS A SAFETY ISSUE. I CANNOT DRIVE THE CAR LIKE THIS EXCEPT LOCALLY AND I HAVE TO WATCH THE POWER STEERING FLUID WHICH I HAVE BEEN DOING. I ALSO CANNOT DRIVE IT NOW SINCE MY INSPECTION IS EXPIRED. I DO NOT HAVE THE MONEY TO PAY FOR THIS RIGHT NOW AND I HAVE HAD EXHAUSTIVE ISSUES WITH THIS CAR. I APPROACHED BUICK AND THEY ARE NOT RECEPTIVE. THE CAR IS NO LONGER IN WARRANTY. *TR

CAR MADE A WHIRRING SOUND WHEN TURNING. TOOK IT TO THE DEALERSHIP AND THEY SAID THAT I NEED RACK AND PINION REPLACED. THERE WAS A TSB FOR FLUID LEAK FROM STEERING GEAR LINE CONNECTION WHICH I DID NOT KNOW ABOUT - THEREFORE MY POWER STEERING FLUID WAS ALMOST EMPTY. I AM A SENIOR CITIZEN AND THINK I SHOULD HAVE BEEN CONTACTED ABOUT THE TSB. THIS IS A SAFETY ISSUE IF IT AFFECTS THE STEERING AND I BELIEVE THE DEALERSHIP SHOULD BE RESPONSIBLE. ALSO WHEN I WAS AT THE DEALERSHIP ON MONDAY ANOTHER MAN WAS TOLD HE NEEDED TO HAVE RACK AND PINION REPLACED ON HIS BUICK - ISN'T THAT CURIOUS. *TR

PROBLEMS WITH KEEPING TIRE PRESSURE AT PROPER LEVEL. LATELY HAS GOTTEN WORSE. LOSING UP TO 10LBS OVER THE PERIOD OF A WEEK IN ONE OF THE TIRES. TWO OTHER TIRES LEAK SLOWLY. AFTER READING THE OTHER COMPLAINTS ON THIS SITE, I WILL CERTAINLY BE ELEVATING THIS WITH THE DEALER I BOUGHT THE CAR FROM TO SEE WHAT CAN BE DONE. POOR CONSTRUCTION OF WHEELS CAUSING DROPPING PRESSURE IN TIRES IS A SERIOUS PROBLEM. *TR

LEFT HOME IN THE EVENING AND TURNED HEADLIGHTS ON. NOTED THE HIGHBEAMS WERE ON AND TRIED TO CHANGE TO LOWBEAMS, BUT HEADLIGHTS REMAINED ON HIGHBEAMS. *TR

I WAS DRIVING DOWN THE HIGHWAY AND FOR NO APPARENT REASON, MY SUNROOF EXPLODED AND SHATTERED INTO TINY PIECES. THE NOISE WAS LIKE A GUNSHOT AND GLASS CAME INTO THE CAR BECAUSE THE VISOR WAS OPEN AT THE TIME. I DID NOT LOSE CONTROL OF THE CAR, BUT THE NOISE DID CAUSE ME TO BE DISTRACTED AND DISORIENTED FOR A SHORT TIME. IF THERE HAD BEEN MORE TRAFFIC, IT MIGHT HAVE BEEN A LOT WORSE. I CAN NOT ATTRIBUTE THE EVENT TO ANY WEATHER CONDITION OR VEHICLE USE CONDITION. *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE MANEUVERED TO AVOID CRASHING INTO AN ANIMAL AND CRASHED INTO A DITCH, ROLLING OVER BEFORE STOPPING IN AN UPRIGHT POSITION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM MAJOR INJURIES TO THE ARM AND ADDITIONAL UNKNOWN INJURIES. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED FOR THE CAUSE OF THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 58,000. UPDATED 09/05/13*LJ

THE WIPER PUMP STOPPED WORKING OUT OF NO WHERE AND THE TIRES KEEP LOSING AIR IN THEM. *TR

I WISH TO FILE A COMPLAINT REGARDING THE FLAKING OF THE CHROME RIMS ON OUR 2007 BUICK LUCERNE CXL. I THINK IT IS A SAFETY ISSUE SINCE THE TIRE PRESSURE DROPS. WHEN I PURCHASED THE TIRES IN MAY, 2013, AT FLYNN TIRE IN PITTSBURGH, IT WAS POINTED OUT THAT THE CHROME CLAD FINISH WAS COMING OFF THE RIMS, AND THEY EVEN HAD TROUBLE BALANCING THE NEW TIRES. MY TIRE PRESSURE DROPS SO I HAVE TO PUT AIR IN THE TIRES EVERY 3 TO 4 DAYS. WE HAVE ONLY OWNED THE CAR SINCE JANUARY, 2012. IT WAS PURCHASED AT COLUSSEY CHEVROLET IN BRIDGEVILLE. IT WAS A CERTIFIED VEHICLE SO I FEEL THEY SHOULD HAVE CHECKED IT OUT AND REALIZED THE WHEELS WERE STARTING TO FLAKE. I SPOKE TO GM REP. AT 1-866-790-5700, EXT. 21733 IN AUGUST, 2013, AND WAS ASSIGNED GM FILE NO. 71-1235298454. SHE SPOKE TO THE SERVICE MGR. AT COLUSSEY, AND HE WAS GOING TO GIVE ME REFURBISHED WHEELS FOR MY CAR AT AN APPROXIMATE COST $300 A WHEEL. HE SAID THROUGH GM THEY WOULD COST ABOUT $480. I HAVE CALLED NUMEROUS TIMES AND LEFT MESSAGES, AND NO ONE HAS CALLED BACK TO GET THIS RESOLVED. I KNOW I AM NOT ALONE, BECAUSE ONLINE THERE ARE A NUMBER OF GM OWNERS WITH THE SAME PROBLEM ON GM VEHICLES AND GMC TRUCKS. I BELIEVE IT IS A GM DEFECT ISSUE AND I SHOULDN'T BE EXPECTED TO PAY $300 A WHEEL. I UNDERSTAND THEY WERE REPLACED AT NO CHARGE ON CADILLACS. THIS IS NOT OUR FIRST BUICK. I'VE OWNED GM'S SINCE 1976. I'VE HAD SIMILAR WHEELS ON SEVERAL OF THE VEHICLES AND NEVER HAD A PROBLEM EVEN THOUGH THE CARS HAD HIGHER MILES AND WERE OLDER.

ON TUESDAY APRIL 9 AT 12:20 I WAS IN A WRECK. THAT CAUSE ME TO RUN IN THE BACK OF ANOTHER CAR .MY MAT FROM MY CAR GOT STUCK UNDER MY BRAKE IT ROLLS UP ALL THE TIME. IM WONDER IF THAT COULD BEEN CALL A DEFECT BECAUSE DOES IT SO MUCH THAT IT WONT STAY DOWN IN MY CAR. *TR

WHEN MAKING TURNS IN WET WEATHER, ESPECIALLY IF THERE IS A SMALL AMOUNT OF STANDING WATER, THE POWER STEERING FAILS COMPLETELY. WHEN THIS HAPPENS THE VEHICLE IS ALMOST IMPOSSIBLE TO CONTROL. *TR

HAVE HAD REPEATED ISSUES W/DASH WARNING LIGHT SAYING RIGHT FRONT TIRE PRESSURE LOW. JUST CAME FROM TIRE SHOP. THEY TOLD ME THEM CHROME IS PEELING ON THE INSIDE OF THE RIM CAUSING A POOR SEAL AT THE BEAD. FROM WHAT I AM SEEING ON DIFFERENT SITES, THIS IS NOT AN SINGLE ISOLATED INCIDENT. TIRE SHOP ALSO SAID WHEELS SIMILAR TO MINE WERE RECALLED ON CADILLAC MODELS. *TR

I BOUGHT THE CAR A 2007 IN SEPTEMBER OF 2012 WITH 50000 MILES. WHEN DRIVING VARIES SPEEDS AND WHEN THE DRIVERS SEAT IS MOVED THE AIR BAG LIGHT WILL COME ON AT RANDOM. EVERY TIME IT COMES ON KNOW IT LASTS LONGER THAN BEFORE. HAVE TALKED TO SEVERAL PEOPLE AND THEY SAID THAT IF ITS ON AND I GET IN A ACCIDENT THE AIRBAGS MAY NOT WORK? WOULDN'T THAT BE A SAFETY ISSUE? *TR

THE CHROME PLATED WHEELS BECOME CORRODED AND LEAK AIR AROUND THE BEAD OF THE TIRE. I HAVE HAD ALL FOUR TIRES REMOUNTED AND SEALED SEVERAL TIMES. NOW IT LOOKS LIKE I WILL HAVE TO BUY NEW WHEELS GM DEALER WON'T REPLACE THEM HAVING TO PAY FOR NEW WHEELS. THE FRONT PASSENGER WHEEL NOW LEAKS ABOUT 10 LBS OF AIR A DAY, WHICH IN MY OPINION IS A SAFETY FACTOR NOT TO MENTION THAT IT IS NOW WINTER AND IS A REAL PAIN HAVING TO PUT AIR IN THEM EVERY DAY. *TR

I TOOK MY VEHICLE IN FOR NEW TIRES, OVER THE NEXT FEW DAYS I NOTICED MY TIRE LOOSING AIR. WENT BACK TO DEALERSHIP AND THEY REMOVED THE TIRE TO FIND THE RIM HAD CORROSION ON THE INSIDE. THEY HAD TO GRIND OUT THE CORROSION TO SEE IF THEY COULD GET THE TIRE TO SEAL. I BELIEVE THIS WEAKENED THE RIM. I NOTIFIED GM AND THEY WANT TO COST SHARE THE SAME TYPE RIMS. I BELIEVE THESE RIMS HAVE DEFECTIVE METAL AND SAID I WAS NOT WILLING TO PUT THE SAME RIMS ON. THEY DECLINED FURTHER POSSIBILITIES. THIS VEHICLE HAS ALWAYS BEEN GARAGED. I FEEL OTHERS SHOULD B E NOTIFIED OF THIS PROBLEM. THANK YOU, ANY HELP WOULD BE GREATLY APPRECIATED. *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH,H THE VEHICLE SUDDENLY STALLED. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING FOUR DIFFERENT TIMES. THE TECHNICIAN REPLACED THE FUSE TERMINAL, THE BATTERY, AND THE COMPUTER BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. ..UPDATED 03-13-13 *BF THE CONSUMER STATED THE VEHICLE WOULD STALL IN TRAFFIC AND WOULD NOT RESTART. THE FAILURE OCCURRED FOUR TIMES. THE CONSUMER WAS INFORMED, GM ENGINEERING SUGGESTED REPLACING THE IGNITION COIL MODULE. THE VEHICLE AS RETURNED TO THE CONSUMER ON FEBRUARY 21, 2012. SO FAR, THE CONSUMER HAS NOT EXPERIENCED ANY MORE FAILURES. UPDATED 03/14/13

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND TRIED TO RESTART IT. THE VEHICLE RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE CONNECTING GROUNDS WERE CLEANED. UPDATED 12//03/12

THE VEHICLE HAD COMPLETE BRAKE FAILURE. THE METAL USED ON BRAKES AND THE FUEL LINES IS INFERIOR. ADDITIONALLY THE DEALERSHIP, LANE BUICK, MELBOURNE FLORIDA SOLD THIS VEHICLE HAVING COMPLETE KNOWLEDGE THAT ALL AND COMPLETE FUEL, BRAKES, AUTO TRANS LINES WERE RUSTED. THIS PROBLEM IS DEADLY AND VERY EXPENSIVE. IF YOU LOSE YOUR FUEL LINES IN THE MOUNTAINS, YOU HAVE ABSOLUTELY NO CONTROL, NO STEERING, NO BRAKES, ABSOLUTELY NOTHING! A RECALL SHOULD BE ISSUED, AS WELL AS A TECHNICAL SERVICE BULLETIN. *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE DEALER. THE TECHNICIAN REPLACED THE CRANK SHAFT SENSOR. THE FAILURE RECURRED AND THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE IGNITION MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 35,784. UPDATED 3/22/13 *CN

I KEEP GETTING AN ERROR MESSAGE THAT MY AIR BAGS ARE NOT WORKING I TAKE MY CAR IN AND THEY SAY MY AIR BAGS ARE "BAD". THE SEATS HEATERS/COOLERS STOPPED WORKING ABOUT 6 MONTHS AGO I CHECKED INTO GETTING THEM FIX AND IT IS GOING TO COST A LOT OF MONEY. NOW I WENT TO PUT AIR IN MY TIRES AND I AM GETTING AN ERROR MESSAGE TO HAVE MY SYSTEMS FOR MY TIRES CHECKED. THIS IS THE THIRD TIME THE TIRE GAGE HAS BEEN BROKEN. *JS

TRIED TO GET VEHICLE ALIGNMENT. WAS TOLD BY ALIGNMENT COMPANY THAT THEY COULDN'T DO THE ALIGNMENT BECAUSE THE FRONT HUB BEARINGS WERE LOOSE AND COST TO REPLACE WAS $879.69. ONE WEEK AGO, HAD TO HAVE UPPER STRUT BEARINGS REPLACED BECAUSE OF CRUNCHING NOISE WHENEVER STEERING WHEEL WAS TURNED 90 DEGREES EITHER DIRECTION. COST WAS $459.00 18 MONTHS AGO HAD OIL LEAK CAUSED BY LEAKING CONNECTOR BETWEEN TRANSMISSION AND TRANSMISSION OIL COOLER. COST $200.00. THIS OCCURRED 250 MILES AFTER WARRANTY EXPIRED. *TR

TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT HE HEARD A CLUNKING NOISE WHENEVER THE STEERING WHEEL WAS TURNED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT BOTH FRONT UPPER STRUT HOUSINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND ALIGNED. THE CONTACT WAS THEN INFORMED THAT THE CASTER ADJUSTMENT FOR THE FRONT DRIVER'S WHEEL WAS OUT OF SPECIFICATION. THE CONTACT WAS ALSO INFORMED THAT THERE WAS NO REPAIR FOR THAT FAILURE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 37,950.

BEEN HAVING A CLUNK/BUMP TYPE SOUND IN THE STEERING WHEN THE CAR IS SITTING STILL OR AT LOW SPEED, HAD A LOCAL DEALER LOOK AT IT A YEAR AGO AND THEY FOUND NOTHING, IN ADDITION TOO WE ARE FINDING DROPS OF OIL IN OUR DRIVEWAY. WE HAVE HAD SEVERAL PEOPLE LOOK AT IT, WITH NO LUCK AT FINDING THE LEAK. RECENTLY THE WHOLE FRONT END HAS BEEN SHAKING, WITH SEVERAL FOLKS CHECKING, INCLUDING THE LOCAL DEALER WHO YESTERDAY TOLD ME THEY NO LONGER WORK ON GM PRODUCTS. I LOOKED ONLINE AND FOUND THAT THE 2006 MODELS HAD THE SAME PROBLEMS, SO I TALKED TO THE A DEALER AND HE SAID THERE IS NOTHING THEY COULD DO SINCE THERE WERE NO SERVICE BULLETINS OR RECALLS FOR THESE PROBLEMS FOR 2007. THEN I FOUND YOUR SITE AND FOUND THERE WERE SEVERAL OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. I TOLD BUICK THIS AND THEY SAID THERE WAS NOTHING THEY COULD DO THAT IS WAS ONLY THE 2006 MODELS WITH THIS PROBLEM. I TOLD THEM THERE WAS WAY TO MUCH OF A COINCIDENT THAT ALL THESE PEOPLE ARE HAVING THE SAME PROBLEM FOR IT TO ONLY BE THE YEAR BEFORE. WE ARE SMELLING BURNING OIL AND DRIVEWAY FULL OF OIL JUST WAITING TO GET INTO THE LOCAL LAKE, NOT TO MENTION THE RECALL SAID IT COULD CAUSE A FIRE. CHECK SERVICE BULLETIN # 273064 ACTION # 10032192 REPORT DATE MAR 01, 2012 RECALL # 06V105000 SERVICE BULLETIN # 06V105000 (OUR VEHICLE IS A V8) FROM YOUR SITE: NHTSA # 10022433 & 10032192 & 1020815 ODI # 101483409 & 10460626. *TR

THERE IS A SLOW LEAK OF AIR FROM 2 OF THE 4 THE ALUMINUM ALLOYS WHEELS. THE WHEELS ARE ORIGINAL EQUIPMENT ON THE CAR. ALSO THESE 2 WHEELS HAVE CHROME FLAKING OFF. THIS SHOULD BE A RECALL OR COVERED ON WARRENTY BECAUSE IT IS VERY LIKELY A MANUFACTURING OR MATERIAL DEFECT. *TR

I HAD 3 OUT OF 4 MOTOR MOUNTS CRACK AND FAIL. MY MECHANIC SAID THAT HE HAS RUN INTO THIS PROBLEM MANY MANY TIMES. I HAVE TO WAIT 3-4 WEEKS FOR THE PARTS TO COME IN, BECAUSE GM IS TRYING TO GET THEM MADE AND THERE ARE A LOT OF DEALER WAITING FOR THEM. *TR

LOST POWER & CONTROL, COLLISION WITH 5 OTHER CARS & AIRBAGS DID NOT DEPLOY. COLLISION OCCURRED IMMEDIATELY AFTER POWER LOSS & NO RECOLLECTION ON MY PART UNTIL PARAMEDICS ARRIVED & TOOK ME TO EMERGENCY ROOM. CAR WAS TOTAL LOSS. *TR

OFF AND ON SCRAPING NOISE IN STEERING COLUMN WHEN TURNING RIGHT OR LEFT. USUALLY OCCURS IN COLD WEATHER AND DISAPPEARS AFTER DRIVING A SHORT DISTANCE. THE CAR OFTEN PULLS HARD TO THE RIGHT MAKING IT HARD TO KEEP ON THE ROAD. I HAVE TO KEEP ALERT SO IT DOES NOT CAUSE AN ACCIDENT. THE DASH LIGHTS HAVE A MIND OF THEIR OWN SOMETIMES THEY WORK AND MOST OF THE TIME THEY DON'T. I HAVE HAD THE CAR IN FOR REPAIR SEVERAL TIMES FOR BOTH ISSUES BUT WAS TOLD THEY CAN NOT DO ANYTHING AS IT DOESN'T MAKE A NOISE IN THE STEERING WHEN I BRING IT IN. ALSO THE DASH LIGHTS HAVE ALWAYS COME BACK ON AFTER I DRIVE THE 35 MILES TO THE DEALER WHERE I BOUGHT THE CAR. I HAVE A GM 1-YEAR OR 12,000 MILE WARRANTY ON THIS CAR IT WILL SOON EXPIRE. *TR

ON THIS DATE I HAD TO TAKE THE CAR TO TRIO TIRE, THE LOCAL AUTO REPAIR STORE TO CORRECT A FLAT TIRE. AFTER SEVERAL TESTS, I WAS TOLD IT WAS A RIM FLAT DUE TO THE DETERIORATION OF THE CHROME WHEELS ON THE CAR. A BEAD SEALER WAS MADE ON THE RIM TO SEAL THE TIRE. ON 12/23/10, MILEAGE WAS 37415,ANOTHER RIM FLAT WAS REPAIRED AT THE BURNS BUICK. ALL FOUR TIRES WERE RESEALED. I WAS TOLD AT THAT TIME THIS WAS A CONSTANT PROBLEM WITH THE SAME CHROME WHEELS, BUT THERE WAS NO RECALL. THE PROBLEM CONTINUED AND ON 6/20/2013 I REPLACED ALL FOUR TIRES WITH NEW MICHELIN P235/55R17 WHICH MATCHED THE ORIGINAL TIRES FOR THIS CAR. ON 6/30/2014 TRIO TIRE HAD TO REMOVE "HEAVY CORROSION ON RIGHT REAR RIM" AND RECOMMEND REPLACING RIMS AS THEY DETERIORATED SUBSTANTIALLY. THE COST OF NEW RIMS IS PROHIBITIVE AND DOES NOT DISMISS THE SAME EVENTS OCCURRING AGAIN. WITHIN 2 1/2 YEARS MY RIMS HAVE DISSOLVED CAUSING A POTENTIAL HAZARD WHILE DRIVING AT ANY SPEED. I REQUEST YOU INVESTIGATE THESE POORLY MADE RIMS AND DECLARE A RECALL BEFORE SOMEONE DIES. *TR

AROUND OR ABOUT OCTOBER 2011, WHILE TRAVELING AT APPROXIMATELY 40 MPH, MY 2007 BUICK LUCERNE'S ENGINE SUDDENLY SHUT OFF. THIS CAUSED THE LOSS OF POWER STEERING AND BRAKES (AND AIRBAG?). FORTUNATELY, I WAS ON A SECONDARY ROAD AND MANAGED TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT ANY PROBLEM. INITIAL EFFORTS TO RESTART THE VEHICLE WERE UNSUCCESSFUL, SO I CALLED AAA FOR ASSISTANCE. AFTER ABOUT 15 MINUTES, AND BEFORE AAA ARRIVED, I WAS ABLE TO RESTART THE CAR AND DROVE HOME (IT WAS A SUNDAY). THE NEXT DAY I DROVE THE CAR TO THE DEALERSHIP WHERE I HAD PURCHASED IT (NEW) JUST OVER FIVE YEARS BEFORE (IT WAS JUST OUT OF WARRANTY). AFTER WHAT I WAS TOLD WAS A COMPLETE CHECK, NO APPARENT REASON FOR THE ENGINE QUITTING COULD BE FOUND. I DROVE THE CAR HOME AND AROUND TOWN FOR SEVERAL DAYS, WHEN THE SAME THING HAPPENED AGAIN. THIS TIME WHEN I TOOK THE CAR TO THE DEALERSHIP I TOLD MY SERVICE CONSULTANT THAT I REFUSED TO DRIVE THE CAR, WHICH I OCCASIONALLY USED TO TRANSPORT MY YOUNG GRANDCHILDREN, UNTIL THE PROBLEM HAD BEEN DIAGNOSED AND REPAIRED. WE AGREED THAT ONE OF THE MECHANICS COULD USE IT FOR HIS PERSONAL USE UNTIL THE PROBLEM REOCCURRED. AND IT DID. A FEW DAYS LATER THE DEALERSHIP INFORMED ME THAT THE CAR HAD AGAIN STALLED, THAT THE PROBLEM HAD BEEN DIAGNOSED, AND THAT THERE WOULD BE NO CHARGE WHEN I PICKED UP THE VEHICLE. THE PROBLEM, I WAS TOLD, WAS "IN A COMPUTER" THAT HAD BEEN REPLACED. I DROVE THE CAR FOR SEVERAL MONTHS AFTER THAT (BEFORE SELLING IT), AND THE PROBLEM DID NOT REOCCUR. I BROUGHT THIS TO THE ATTENTION OF BOTH GENERAL MOTORS AND ON-STAR (THE LATTER, JUST IN CASE THE SHUTDOWNS HAD BEEN PROMPTED BY THAT SYSTEM) AND NOBODY WOULD ACKNOWLEDGE THAT SIMILAR INCIDENTS WITH BUICKS HAD OCCURRED: AND THEY STILL WON'T. A CURSORY SEARCH OF THE INTERNET SHOWS SIMILAR PROBLEMS WITH OTHER BUICKS, YET THEY ARE NOT INCLUDED IN ANY RECALLS. WHY NOT? THANK YOU. *JS

CHROME PLATED WHEELS ARE CORRODING AND/OR PEELING CAUSING LOSS OF TIRE PRESSURE. *TR

I RARELY USE MY REAR DOOR, BUT BOTH DOORS HAD THE LOCK ASSEMBLY GO BAD. THIS WOULDN'T ALLOW ME TO GET IN OR OUT OF THE CAR. MY FRONT DRIVERS SIDE DOOR LOCK ASSEMBLY FAILED AS WELL. TOTAL COST FOR THE 3 DOORS TO BE REPAIRED WAS ALMOST 1000.00. *TR

2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE WHEEL *TGW THE CONSUMER STATED THE VALVE WAS LEAKING. *JB