NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Buick Lucerne. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
When I am driving my vehicle will just stall. If I do not let my car run for at least 5-10 minutes before I go anywhere it will stall out on me not long after. It has stalled on the highway, even a few times with my 6 year old in the vehicle. After it stalls out a lot of times I have to park it, turn it off, open my door/shut it, then wait for the inside light go out before I try to start it back up. It does start back up after I let the light go out but not everytime. I have sat there for 30 minutes to an hour more than 3 times. Now i do not have control of any of the master controls for the windows or locks. I have to lock my door manually now. I was told that it could be from my ignition switch which I know there was a recall on before. I would like another recall for this issue and for it to be fixed before something not so good happens.
The trunk allows water to enter each time it rains. This causes water to collect in the spare tire department in the trunk. After it rains, trunk must be vacuumed out in order to retrieve water out of trunk. Unfortunately, this has caused my trunk liner to mold completely, as well as to begin molding under my back seat. My daughter and I have a mold allergy which has been affected by the mold in the car which is impossible to get rid of due to the location it has grown.
I'VE HAD THE SENSOR TO MY TIRE MONITOR REPLACED 3 TIMES AND IT CONTINUES TO COME ON AND CAUSE MY TIRE LIGHT TO COME ON, ALTHOUGH MY TIRES ARE FINE. IT CONTINUES TO STALL WHEN I'M GOING INTO 1ST GEAR OR CHANGING GEARS ON THE HIGHWAY. WHEN ACCELERATING MY PEDAL WILL SHAKE
IT'S THROWING CODE PO742. WHEN I COME TO A STOP AND TRY TO GO IT HESITATES AND ALMOST CAUSES ACCIDENTS. I'VE DONE RESEARCH AND MY VEHICLE IS NOT THE ONLY ONE OF THESE CARS THAT HAVE THE SAME PROBLEMS, SO IT'S DEFINITELY A DEFECT , CONSIDERING IT HAS 120K MILES ON IT
FUSE BOX SHORT DO TO LOCATION CAUSING FUEL PUMP TO STOP WORKING AND YOU KNEW ABOUT IT FOR YEARS , KNOW FUEL PUMP IS NOT WORKING AND FUSE BOX NEED'S REPLACED AND ALL SHOULD BE RECALLED STARTED HAPPENING FROM DAY ONE AND BROKE DOWN OVER TIME CAUSE IS SEAT BRACKET LOCATION AND I FEEL YOU SHOULD BE DOING A RECALL DO TO FACTORY DEFECT .#15-NA-051 NO START CONDITION ,THANK GOD THE VEHICLE WAS STATIONARY AND MY SON HAVE M.D. WAS NOT DRIVING TO THE DOCTOR'S
SEVERE ENGINE OIL LEAKAGE AT 80,000 MILES SEVERE REAR MAIN SEAL LEAKAGE AT 80,000 MILES
POWER STEERING LEAKS, STEERING IS JERKY, PUMP MAKES NOISE
I WAS DRIVING DOWN THE ROAD ABOUT 1 MIKE FROM MY HOUSE. THE ROAD IS A COUNTRY ROAD AND IS STRAIGHT. I WASN'T DISTRACTED OR SPEEDING. IT HAPPENED SO FAST BUT I THINK I MAY HAVE HIT A SLIGHT BUMP ON THE RIGHT HAND SHOULDER OF THE ROAD AND THEN THE CAR STARTED FISH TAILING AND THEN WENT OFF THE ROAD AND WAS STOPPED WHEN IT HIT A DIRT DRIVEWAY. I HAD NO CONTROL OF THE CAR AND THE BRAKES FAILED TO STOP THE CAR. THE CAR WAS TOTALED WITH ONLY 36000 MILES ON IT EVEN THOUGH I LUCKILY JUST SIDESWIPED A TREE. THE CAR ALWAYS SEEMED HARD TO STEER AS IF THE STEERING WAS LOOSE AND YOU REALLY HAD TO PAY ATTENTION AND KEEP BOTH HANDS ON THE STEERING WHEEL. THE CAR WAS MY ELDERLY IN-LAWS WHO BOUGHT IT BRAND NEW IN 2007. THEY BOTH PASSED AWAY IN NOVEMBER 2018 AND THEN I INHERITED IT AND HAD JUST RECENTLY STARTED DRIVING IT. THE AIR BAGS DID NOT DEPLOY.
I PURCHASED MY '07 BUICK LUCERNE CXL ABOUT A YEAR AGO AGO AN I ACTUALLY LOVE THE CAR HOWEVER; ABOUT 3 OR SO MONTHS AGO I NOTICED A WHAT I AM SUSPECTING IS THE TRANSMISSION OR POSSIBLY A CENSOR OR RELAY ISSUE CAUSING THE CAR TO MAKE A HESITATION AND DRAG WHEN I TRY TO KEEP A CONSISTENT SPEED AND ONLY QUITS WHEN I PRESS OR DEPRESS THE GAS PEDAL MAKING THE CAR EITHER ACCELERATE OR DECREASE IN SPEED DRASTICALLY. ALSO, ABOUT A MONTH AGO I NOTICED THE HEADLIGHTS AND DASH LIGHTS GET BRIGHTER AND THEN DIMMER IN A FLASHING MANNER AT NO CERTAIN INTERVAL; NOW THE "SERVICE BATTERY CHARGING SYSTEM" DIC MESSAGE ALONG WITH THE RED BATTERY DASH LIGHT COMES ON AND GOES OFF ALSO AT NO SPECIFIC TIME OR INTERVAL ( AT WHICH TIME MY HEATER/SEAT WARMERS/RADIO/ETC SHUT OFF ). I AM ABLE TO FORCE THE DIC MESSAGE AND BATTERY DASH LIGHT TO GO AWAY UPON MY REVVING THE ENGINE OR ACCELERATING DRASTICALLY. I HAVE HAD BOTH THE BATTERY AND THE ALTERNATOR CHECKED AND BOTH ARE IN GOOD WORKING ORDER SO NOW, AFTER SOME ONLINE RESEARCH, I WILL CHECK THE FUSES AND RELAY SWITCHES MORE INTENSELY. I PRAY I AM ABLE TO FIND A SOLUTION AS I REALLY DO LOVE MY CAR. ALSO, LAST WEEK MY TRANSPONDER KEY QUIT WORKING IN THE IGNITION AND HAD TO USE THE FOB REMOTE START TO START THE ENGINE, THANKFULLY UPON CHECKING THE FUSES UNDER THE BACK SEAT ( I GUESS FROM REMOVING AND REPLACING THEM ), THE KEY AND CONSOLE IGNITION DID START OPERATING NORMALLY AGAIN. AND I CHECKED MY VIN # ON THIS SITE AND IT IS RETURNING CLEAR TO HAVING NO CURRENT RECALLS. I AM HOWEVER WORRIED OF SOME OF THE STORIES I HAVE READ REGARDING MALFUNCTION, I FEAR I MAY BE FACING A FUTURE ALIKE INCIDENT SO IF ANYONE HAS ANY SOLUTIONS I AM ALL EARS. THANK YOU...
BOTH RIGHT AND LEFT HEADLIGHTS, BOTH HI-BEAMS AND LOW BEAMS WILL NOT ILLUMINATE. ALL OTHER EXTERIOR LIGHTS WORK. AC DELCO 22860591 BODY CONTROL MODULE HAS BEEN REPLACED AND PROGRAMED. ALL FUSES AND RELAYS HAVE BEEN CHECKED. HEADLIGHT SWITCH # 15926061 (WITHOUT FOG AND TRUNK RELEASE) REPLACED. HEAD LAMBS STILL DO NOT WORK. WITHOUT HEADLIGHTS THIS CAR IS UNSAFE TO DRIVE.
TARATA RECALL MY AIR BAG LIGHT KEEPS COMING ON WHEN YOU START IT IN SCREEN UNDER SPEED AND THE LIGHT ALSO. AND IT STAYS ON UNTIL YOU TAKE OUT KEY.
WHILE TURNING RIGHT AT A SLOW SPEED THE STEERING WHEEL LOCKED UP (WOULDN'T TURN) FOR A SECOND. AFTER THAT I WAS ABLE TO RESUME STEERING THROUGH THE CORNER. THE ENGINE DID NOT SHUT OFF.
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE IGNITION KEY WAS UNABLE TO TURN TO THE ON OR OFF POSITION. ADDITIONALLY, THE GEAR SHIFTER FAILED TO MOVE FROM THE DRIVE POSITION. THE VEHICLE WAS ABLE TO RESTART AFTER TWENTY MINUTES AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (OURISMAN CHEVROLET OF MARLOW HEIGHTS, 4400 BRANCH AVE, MARLOW HEIGHTS, MD 20748, (240) 455-3386), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,894.
VEHICLE STALLS UNEXPECTEDLY WHILE DRIVING AND WHILE IT'S JUST SITTING. THERE IS ABSOLUTELY NO WARNING SIGN AS TO WHEN THIS WILL HAPPEN. IT'S STALLED ON ME WHILE DRIVING IN ALL WEATHER CONDITIONS AND AT DIFFERENT SPEEDS. THE ENGINE JUST QUITS. SOMETIMES IT WILL RESTART AFTER A SHORT WHILE, AND AT OTHER TIMES IT'S HAD TO BE TOWED. WE'VE HAD IT TO DIFFERENT DEALERS AND MECHANICS AND NO ONE CAN FIGURE IT OUT. CAN'T DRIVE OR SELL IT IN THIS CONDITION. THE SAME PROBLEMS OCCURRED WHEN MY FATHER OWNED THE CAR. HE TOOK IT IN SEVERAL TIMES FOR REPAIR ALSO, AND AGAIN, NOTHING SOLVED THE PROBLEM.
I BOUGHT A 2007 BUICK LUCERNE FROM (REDACTED) IN MEMPHIS,TN.I HAVE HAD PROBLEM AFTER PROBLEM.FIRST IT WAS THE DRIVER SEAT THAT WOULDN'T MOVE BACK,THEN THE ALTERNATOR AND BATTERY.NEXT WAS THE MOTOR ENGINE RUNNING HOT.NOW IT'S THE TRANSMISSION IT WAS RUNNING FINE.NOW IT WON'T RUN IN DRIVE ONLY GEARS 2&3.I SAW THAT THERE WAS A RECALL ON THIS IN 2009 I DON'T KNOW IF IT WAS FIXED THEN OR NOT BECAUSE I DON'T KNOW THE ORIGINAL OWNER.IF YOU DRIVE THE CAR IT WILL RUN AND CUTOFF IN THE MIDDLE OF THE STREET.(VERY DANGEROUS) .THEN IT WILL RUN FOR A MILE OR TO AND DO THE SAMETHING NOW IT'S PARKED .I'M NOT TRYING TO GET HURT OR KILLED IN THIS CONTRAPTION.I'M ALREADY DISABLE I'M NOT TRYING TO KILL MYSELF OR GET KILLED IN THIS CAR.THEY ARE DANGEROUS.ALL NEED TO BE RECALLED THEY ARE NOT TOP OF THE LINE BUICKS THEY ARE A DISASTER WAITING TO HAPPEN.
I HAVE NO HEAT COMING OUT OF THE PASSENGER SIDE OF THE VENTS. THE BLOWER WORKS BUT THERE IS NO HEAT HAD IT FLUSHED TWICE AND PUT IN A NEW THERMOSTAT NO CHANGE
TAKATA RECALL AS I WAS DRIVING GOING TO PICK MY KIDS UP I NOTICED THAT MY CAR SEEMED LIKE IT DIDN'T WANT TO GO AS SOON AS I CAME TO A RED LIGHT I THOUGHT IT WOULD STOP BY THE TIME I HAD GOTTEN READY TO PULL OFF AS SOON AS I PRESSED THE GAS AND GOT READY TO MAKE MY TURN ON TO THE NEXT STREET THE LINE FROM MY TRANSMISSION POPPED OFF SO I PULLED TO THE SIDE OF THE ROAD TO TAKE A LOOK TO SEE WHAT WAS GOING ON AND ALL I SEEN WAS TRANSMISSION FLUID COMING FROM THE FRONT OF MY CAR.
THIS CAR JUST SHUTS DOWN WHILE DRIVING. THIS IS VERY SERIOUS AS YOU LOSE YOUR POWER STEERING AND BRAKES. IT HAS HAPPENED 3 TIMES IN THE LAST MONTH. SOMEONE IS GOING TO GET KILLED! I TOOK IT TO MECHANIC FIRST TIME HE TIGHTENED A BATTERY WIRE. IT DID START BACK UP BUT DIED GOING DOWN THE ROAD AND TOWED IT BACK. HE THEN TIGHTENED WIRE ON IGNITION MODULE. IT STARTED AND RAN A FEW DAYS AND DID IT AGAIN. IT NOW DID IT A THIRD TIME. IT THROWS NO CODES ON THE CAR SO IT IS VERY DIFFICULT TO DIAGNOSE. I HAVE SEEN NUMEROUS OTHER PEOPLE HAVE THIS PROBLEM. TH
WHILE VEHICLE WAS IN MOTION ON A CITY STREET,APPROXIMATELY 5 DAYS AGO AND ALSO 1 MONTH PRIOR TO THIS IT UNEXPECTEDLY REDUCED POWER AND WITHIN 5 SECONDS COMPLETELY SHUT DOWN THE VEHICLE!IF I WAS ON A PARKWAY OR INTERSTATE WHEN THIS OCCURRED IT COULD HAVE RESULTED IN A SERIOUS CRASH.MY WIFE WILL NO LONGER DRIVE THIS CAR FOR FEAR IT WILL CAUSE A TERRIBLE OR FATAL ACCIDENT.THE VEHICLES DASH READ "STARTING DISABLED"SERVICE THROTTLE!TOOK IT TO THE LOCAL DEALER FOR EVALUATION AND THEY COULD NOT FIND A SOLUTION.THIS A VERY SERIOUS SAFETY ISSUE THAT NEEDS CORRECTED BEFORE SOMEONE IS INJURED OR KILLED.THIS CAR ONLY HAS 36K MILES ON IT.
OIL LEAK FROM FAULTY SEALS.
PROBLEMS : A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER, OVERHEATING THE GROUND CIRCUIT BOARD. MAY CAUSE OTHER ELECTRICAL FEATURES MALFUNCTION, CREATE AN ODOR OR CAUSE SMOKE INCREASING THE RISK OF FIRE. 2. HWFS HARNESS. CONSIDERABLE MELTING HAS OCCURRED AROUND THE HWFS FLUID CHAMBER. POSSIBLE FOR THE HEATER WASHERS MODULE TO IGNITE AND A FIRE MAY OCCUR. 3.ON 3 OCCASIONS THE KEY HAS LOCKED OUT OF THE RUN POSITION AND CAUSED LOSS OF POWER, POWER-STEERING, AND POWER BREAKING; INCREASING THE RISK OF A VEHICLE CRASH. I HAVE CONTACTED BUICK ABOUT THIS. THEY STATED THERE ARE NO RECALLS ON MY VEHICLE. CUSTOMER COMPLAINT NUMBER IS 8-2700897169. GENERAL SERVICE NUMBER 1-866-608-8080. I DRIVE AS LITTLE AS POSSIBLE BECAUSE OF THE FACTORS. 1ST RECALL # 08V441000 RECALL DATE 08/28/2008. COMPONET: ELECTRICAL SYSTEM ON ALL 3 ISSUES. 2. RECALL DATE 06/24/2010 RECALL #10V240000. 3. RECALL NUMBER IS 14V355000 RECALL DATE 06/23/2014. BUICK STATES THESE ARE NOT ISSUES WITH MY CAR BUT ALL THESE ISSUES HAVE OCCURRED BY ME. THESE INCIDENTS FOR SOME REASON THESE ALL HAPPENED WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, FIXING TO STOP, OR STARTING FROM A LOW RATE OF SPEED.
I RECENTLY PURCHASED THIS VEHICLE, AND NOW THE "SERVICE AIR BAG" LIGHT IS ON, AND I BELIEVE THAT IT IS FOR THE PASSENGER AIRBAG (THERE IS SOMEONE IN THE PASSENGER SEAT CURRENTLY, BUT THE PASSENGER AIR BAG READS THAT IT IS OFF - CAR IS SHIFTED IN PARK). IS THERE A RECALL FOR THE AIR BAG SYSTEM?
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT A CHEVROLET SUBURBAN CRASHED INTO THE REAR OF THE VEHICLE WHILE DRIVING AT UNKNOWN SPEEDS. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE SERVICE AIR BAG INDICATOR ILLUMINATED AND FLASHED FOLLOWING THE CRASH. THE CONTACT SUSTAINED WHIPLASH, NECK, AND BACK PAIN, WHICH REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN IF THE SIX OCCUPANTS OF THE CHEVROLET SUBURBAN SUSTAINED INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS DIAGNOSED AND REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 163,000. ...UPDATED 10/23/17 *BF *AS
VEH WHILE DRIVING JUST CUTS OFF FOR NO REASON, SPEED DOES NOT MATTER. IF GOING FAST ENOUGH YOU MIGHT BE ABLE TO COST TO THE SHOULDER OF THE ROAD HOWEVER THERE IS ABSOLUTELY NO WARNING IT JUST CUTS OFF. AFTER WAITING ABOUT 5 MINUTES YOU CAN RESTART THE CAR BUT HAVE NO ASSURANCE THAT IT WILL KEEP GOING. THIS HAS HAPPENED A TOTAL OF THREE TIMES. ONCE IN HEAVY TRAFFIC, AND TWICE WHEN THERE WAS ENOUGH SPEED TO GET THE CAR TO THE SHOULDER OF THE ROAD. THE FIRST TIME WAS THE CAMSHAFT SENSOR AND HAD THAT REPLACED AND THE SERVICE MAN TOLD ME THERE WAS ABSOLUTELY NO WARNING FOR FAILURE. THE SECOND AND THIRD TIME NO WARNING BUT HAVE NOT FOUND OUT WHAT THE CAUSE S OF THIS PROBLEM WAS. I CONTACTED BUICK AND THERE HAS BEEN NO RECALL FOR THIS PROBLEM. GOT ON A BUICK FORUM AND FOUND THAT THERE ARE SEVERAL INSTANCES OF THIS HAPPENING TO OTHER BUICK LUCERNE'S. IT IS VERY DANGEROUS FOR THIS PROBLEM ESPECIALLY WHEN YOU HAVE NOT WARNING OF SUDDEN STOPS. BUICK NEEDS TO LOOK INTO THIS AND PURSUE THIS WITH DILIGENCE BEFORE THERE IS A CAR PILE UP ON A FREEWAY. THANKS *TR
THE DRIVER'S SIDE DOOR HANDLE IS COMING OFF. MY CAR WAS IN MY GARAGE WHEN ON FRIDAY, SEPTEMBER 30, I OPENED THE DOOR AND THE HANDLE PULLED AWAY FROM THE DOOR. I COULD NOT OPEN THE DOOR! I HAD TO ENTER THE CAR THROUGH THE PASSENGER'S SIDE IN ORDER TO OPEN THE DRIVER'S SIDE DOOR. I THEN PUSHED THE DRIVER'S SIDE DOOR HANDLE BACK INTO PLACE AND USED SHIPPING TAPE TO KEEP IT IN PLACE UNTIL I COULD GET IT REPAIRED. I CALLED THE BUICK NATIONAL HELPLINE AND WAS TOLD THERE WAS AN UNOFFICIAL RECALL FOR THIS ISSUE AND THEY CALLED MY LOCAL BUICK DEALER AND ARRANGED FOR ME TO HAVE THE REPAIRS DONE UNDER WARRANTY, TODAY, OCTOBER 5. THE DEALER, FOX VALLEY BUICK GMC IN ST. CHARLES, IL SAID THEY WOULD DO THE REPAIRS BUT IT WOULD COST APPROXIMATELY $200. I HAD NO OTHER OPTION AND HAD THE DOOR HANDLE REPLACED. I WAS CHARGED $74 FOR A $30 PART AND $134 FOR LABOR. I AM WAITING TO HEAR FROM THE DEALERSHIP OWNER TO DISCUSS THIS MATTER OF CHARGING FOR WARRANTY REPAIRS.
67K, POWER STEERING LEAKING, DIFFICULTY TO STEER; 72K, ENGINE TORQUE STRUT MOUNTS TORN, VIBRATES WHEN MOVING; 77K, ENGINE OIL LEAKING, VALVE COVER GASKET, STATIONARY; 77K, ENGINE OIL LEAKING, FRONT TIMING CHAIN COVER GASKET, STATIONARY; 78K, HARD TO START CRANK SENSOR, STATIONARY; 79K, WONT START, STARTER MOTOR, STATIONARY; 79K, TRUNK LEAKING WHEN RAINS, TAIL LIGHT PANEL SEAMS AND INTERNAL BUMPER SEAM HOLES, SPARE TIRE WHEEL WELL FILLED WITH WATER, STATIONARY; ENGINE OIL LEAKS, GASKETS, AND ENGINE MOUNTS, MOST LIKELY RELATED; ALL ISSUES ARE POOR ENGINEERING, DESIGN, OR WORKMANSHIP!
THE PASSENGER SIDE HEAD LIGHTS FAILED AND THE PROBLEM WAS NOT THE BULBS. THE PRIMARY CONNECTOR FOR BOTH THE HIGH BEAM, LOW BEAM, AND TURN SIGNAL LIGHTS PROVED TO BE DEFECTIVE WITH A BURN MARK ON THE TERMINAL THAT SUPPORTS THE ABOVE LIGHTS. I WAS ADVISED BY THE BUICK DEALER THAT THERE IS A KIT TO REPLACE THIS CONNECTOR BECAUSE IT IS A KNOWN PROBLEM. THIS IS A SAFETY ISSUE BECAUSE THIS CONNECTOR CAN FAIL AT ANY TIME AND IT IS IMPOSSIBLE FOR A NON-MECHANIC TO REPAIR THIS CONNECTOR IN THE FIELD BECAUSE ACCESS TO THE CONNECTOR INVOLVES A PARTIAL DISMANTLING OF THE BUMPER SHIELD AND SPECIAL TOOLS. THE FACT THAT THERE IS A KIT TO REPLACE THIS CONNECTOR SUGGESTS IT IS A DESIGN DEFECT IN EITHER THE WIRING OR THE CONNECTOR AND THAT IT SHOULD BE CONSIDERED A RECALL ITEM BECAUSE OF THE POTENTIAL DANGER OF SUDDEN LOSS OF HEADLIGHTS. MY LIGHTS WENT OUT AT NIGHT WHILE DRIVING IN MOUNTAIN TERRAIN. I HAVE GONE ON THE INTERNET AND THIS APPARENTLY IS A PROBLEM THAT HAS BEEN EXPERIENCED BY A NUMBER OF BUICK LUCERNE OWNERS. THIS IS AN ENGINEERING MISTAKE AND GM SHOULD BE FORCED TO RECALL THESE CARS AND REPAIR THIS DESIGN DEFECT.
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE MECHANIC NOTICED THAT THE UPPER PASSENGER SIDE DOG BONE ENGINE MOUNT WAS FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 05/18/16*LJ
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THE CONTACT SUSTAINED A CONCUSSION AND INJURIES TO THE RIGHT KNEE AND NECK. MEDICAL ATTENTION WAS REQUIRED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,000.
AIRBAGS DID NOT DEPLOY. DAMAGE TO FRONT OF VEHICLE SUSTAINED AT LEAST 20MPH DOWN TO MINIMUM 16MPH TRAVELING BUT MAKING A LEFT TURN. BUICK HIT ONCOMING CAR IN A NEAR FRONT ON COLLISION. BUICK'S FRONT DAMAGED BY A PUNCH THAT DROVE INTO THE ENGINE (CORNER OF ONCOMING VEHICLE HIT OUR VEHICLE JUST OFF CENTER TOWARD DRIVER SIDE) AND RESULTING IN A NEAR FRONT ON COLLISION, FROM INSPECTION BY ADJUSTER, AND FIRST RESPONDERS WERE THAT AIR BAGS SHOULD HAVE DEPLOYED. VEHICLE HAD OVER $9,000 IN FRONT END REPAIR NEEDED, ENOUGH TO TOTAL VEHICLE. BUMPER TOTALLY DESTROYED, RADIATOR AND FAN GONE, HOOD BACK TO WINDSHIELD FOLDED.
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND THE DRIVER SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
LEASED BUICK LUCERNE 2007, NOTHING WAS WRONG WHEN I GOT IT AND THEY TOLD ME THERE WAS A RECALL ON THE CAR BUT IT WAS FIXED, BUT THEN 5 WEEKS LATER MY CAR WON'T START...THEY PUT A FAKE RECALL INSPECTION STICKER ON THE CAR, THEY TOLD ME "DON'T PUT ANYTHING ON THE KEY...NOW THEY WANT ME TO PAY FOR THE PAYMENTS,DEDUCTIBLE,AND DIAGNOSTIC FEE...
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. WHILE STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
HEAD LIGHT FAILURE DUE TO PASSENGER SIDE RELAY HARNESS MODULE FAILURE. LOW BEAM LIGHTS FAILED ON DARK NIGHT ON MOUNTAIN ROAD. THIS PROBLEM HAS BEEN REPORTED BY NUMEROUS BUICK LUCERNE DRIVERS. BUICK OBVIOUSLY KNOWS THERE IS A PROBLEM BECAUSE THEY OFFER A REPLACEMENT FRONT LIGHT HARNESS MODULE THAT MUST BE SPLICED INTO THE EXISTING MAIN LIGHT HARNESS TO REPLACE THE ORIGINAL EQUIPMENT MODULE. THIS IS AN OBVIOUS MANUFACTURING DESIGN DEFECT AND A DIFFICULT MODULE TO REPLACE. THE REPLACEMENT MODULE IS APPROXIMATELY $50 AND THE REPLACEMENT LABOR IS AROUND 1.5 HOURS. WITH NORMAL USE THIS LIGHT MODULE CONNECTIONS SHORTS OUT BECAUSE OF THE OVERLOAD ON THE MODULE. WHY HASN'T THIS PROBLEM BEEN CONSIDERED FOR A RECALL? GM HAS ADMITTED IT IS A DESIGN DEFECT WITH THE AVAILABILITY OF THE REPLACEMENT LIGHT HARNESS MODULE WIRING KIT. MY WIFE ALMOST WENT OFF THE ROAD AND WRECKED WHEN THE LIGHTS WENT OUT.
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING VARIOUS SPEEDS AND MAKING A TURN, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY WITH THE MASSIVE IMPACT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. UPDATED 02/18/16*LJ *TR
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING OR PARKED, THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES WOULD NOT MAINTAIN AIR. AFTER AIR WAS ADDED TO BOTH TIRES, THEY WOULD BECOME FLAT. THE CONTACT HAD TO PUT AIR IN THE TIRES DAILY. THE CONTACT HAD NEW TIRES INSTALLED ON THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RIMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.
LETTER FROM CONGRESSMAN GRIFFITH ON BEHALF OF CONSTITUENT RE 2007 BUICK LUCERNE INTERIOR CARBON MONOXIDE (ATTN: CHRISTEN HARSHA). *SMD THE CONSUMER STATED HER VEHICLE HAD MORE THAN DOUBLE THE AMOUNT OF CARBON MONOXIDE ALLOWED BY TAIL PIPE EMISSION. THE DEALER BOUGHT THE VEHICLE BACK FROM THE CONSUMER. *JB
WHEN TURNING THROUGH WATER PUDDLES ON RIGHT SIDE POWER STEERING QUITS WORKING FOR 3-4 SECONDS.
INQUIRY AS TO POSSIBLE RECALL FOR AIR BAGS
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT FLUID WAS LEAKING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HYDRAULIC FLUID WAS LEAKING FROM THE FRONT MOTOR MOUNT. NO FURTHER INFORMATION WAS AVAILABLE. THE MOTOR MOUNT WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,893. UPDATED 7/9/15*CN UPDATED 07/16/15*JB
DRIVER SIDE DOOR HANDLE, CYLINDER LOCK AND LATCH MECHANISM PULLS OUT FROM THE DOOR WHEN OPENING THE DOOR TO ENTER CAR. THE ASSEMBLY STAYS LOOSE AFTER THE DOOR IS CLOSED. IT APPEARS THAT SOMETHING HAS BROKEN INSIDE AND WILL REQUIRE THAT THE DOOR PANEL WILL NEED TO BE REMOVED AND ASSEMBLY REPLACED. *TR
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT T STATED THAT THE MOTOR MOUNT FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
2007 BUICK LUCERNE. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE RECALL, DID NOT CORRECT THE ISSUE. RECALL # 14V355000.*JB
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THIS VEHICLE HAS DEFECTIVE CHROME PEELING WHEELS AND HAS A TRACK RECORD OF THIS REPORTED ALL OVER THE INTERNET. NOT ONLY IS IT A DEFECT BUT A SAFETY ISSUE AS THE CHROME FLAKING OFF CUTS LIKE A RAZOR AS I FOUND OUT MY SELF CLEANING THE VEHICLE
TL*THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHEN IT RAINS, WATER LEAKED INTO THE TRUNK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
2007 BUICK LUCERNE CONSUMER WANTS THE INTERNAL MECHANISM OF THE AUTOMOBILE ADJUSTED *CN THE CONSUMER STATED GM'S RECALL FIX, WAS NOT A SOLUTION OF FIXING THE PROBLEM. *JB
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNED A 2007 BUICK LUCERNE. WHILE DRIVING APPROXIMATELY 27 MPH, THE IGNITION TURNED OFF AND CAUSED THE VEHICLE TO STALL AND CRASH INTO A TELEPHONE POLE. ALL THE WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE CONTACT SUSTAINED INJURIES AND WAS TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
TL-THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Data synced from NHTSA on May 4, 2026