2002 Buick Regal Complaint Log

Dealership sold car knowing there’s recalls and never fixed

TL* THE CONTACT'S SON OWNED A 2002 BUICK REGAL. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE SAW SMOKE EXITING THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE PARKED THE VEHICLE ON THE SIDE OF THE ROAD AND WHEN SHE OPENED THE HOOD SHE SAW FIRE LOCATED IN THE ENGINE COMPARTMENT. THE CONTACT STATED SHE WAS ABLE TO EXTINGUISH THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A TOW LOT. THE CONTACT STATED RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) TWO WEEKS AFTER THE FAILURE. THE CONTACT CALLED GLENDENNING MOTOR COMPANY (1100 E SOUTH ST, MT AYR, IA 50854) TO MAKE THEM AWARE OF THE FAILURE HOWEVER SHE WAS INFORMED NO ASSISTANCE COULD BE OFFERED AS THE VEHICLE WAS NOT REPAIRABLE. THE VEHICLE WAS TOTALED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT WAS DRIVING AT 45 MPH, WHEN HE DETECTED A BURNING ODOR AND SAW SMOKE COMING FROM UNDER THE HOOD. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AS A FALSE SENSOR, OIL LEAK, AND BRAKE FLUID LEAK. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO WILLIAM BUICK GMC (8201 SOUTH BLVD, CHARLOTTE, NC 28273) BUT WAS INFORMED THE RECALL REPAIR COULD NOT BE DONE BECAUSE OF RUST UNDER THE HOOD AND LIABILITY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

MY CAR AS A ENGINE ISSUE EVERY YEAR AROUND OR NEAR FEB CRAZY BUT TRUE I HAVE HAD MY CAR SAFTEY RECALL FIXED BUT NOT PROPERLY STATED ANOTHER DEALERSHIP IN SUNNYVALE DURING INVESTIGATION FROM GM BUT NOTHING WAS DONE ABOUT IT ONCE AGAIN I HAD ANOTHER FIRE FROM COVER AND STILL NOTHING WAS DONE DUE TO MY LOST TIME AND SUFFER OF THIS REOCCURRING ISSUE THAT SEEMS TO NEVER BE PROPERLY FIXED OR ADDRESSED STILL I SUFFER FROM THIS CAR ALL MY NEW 'FIX' TO THAT SAFETY RECALL HAS A BIGGER PROBLEM STILL GASKET IS CRACKED BY LOOKS SINCE THE DAY IT WAS REPLACED AND THE PLASTIC RETAINING CLIPS ARE MELTING AND BURNING MY SPARK PLUGS TO THAT CLIP IS BURNING AND FREMONT DEALERSHIP WON'T EVEN GIVE ME TIME OR DAY GM IS RED FLAGED MY PHONE NUMBER AND NOW AFTER I GET MY MOTOERMOUNTS FIXED AND ALL THE MONEY I PUT INTO KEEPING MY CAR UP AND RUNNING IT STILL FAILS ME TO POINT THAT MY ENGINE JUST STARTED KNOCKING REALLY LOUD DAY AFTER I GOT OIL CHANGE AND NO WARNING LIGHT OR ANYTHING THAT COULD HELP EXPLAIN THE PROBLEM AND TOWED TO MY CAR SHOP TO FIND OUT MY CAR RESULTS AND I HEAR IT'S A BAD ENGINE I NEED TO REPLACE IT AS OF JANUARY 21 2019 GO WITHOUT A CAR DUE TO A GM BAD ENGINE ALL AROUND FOR MY CAR THE WORST CAR EVER WORST SERVICE FROM BOTH GM AND FREMONT GMC HAS NO CARE OF MY LIFE SITUATION BECAUSE OF THIS APP ENGINE ! IS IT POSSIBLE THAT MY CAR IS JUST A NO GOOD ENGINE ALL AROUND LIKE A LEMON ENGINE? WHY IS THIS ENGINE SO GREAT AND LAST FOREVER IN ALL OTHER BUICK'S BUT MINE HAS MAJOR ISSUES SAFETY ISSUES

MY CAR WAS IN DRIVING MODE ON THE ROAD IN NEWARK CALIFORNIA AND SPEED LIMIT 35 MPH ALL OF THE SUDDEN MY CAR WITHOUT WARNING WITHOUT ANY ISSUES PRIOR TO THIS JUST STOPPED LOCKED UP BRAKES LOCKED UP STEERING WHEEL CAR STILL RUNNING BUT WON'T LET ME ACCELERATE CAR RADIOS ON TOAST ON MY BATTERY JUST EVERYTHING LOCKED UP OUT OF NOWHERE NO WARNING SIGNS SCARE THE HECK OUT OF ME I JUST HAD TO LET IT KEEP ROLLING TO LOOK INTO A STOP AND GOT IT TOWED HOME NOW EVERY TIME WE TURN ON THE CAR IF I HAD THE BLINKER ON IT SHUT OFF THE CAR WON'T DRIVE IT DOESN'T HAVE ENOUGH POWER ALMOST LIKE ELECTRICAL ISSUE HIM A CHECK ENGINE LIGHT WASN'T COMING ON NOW IS I HAVE CODES U1040,C1225,C1226,C1232, C1233,C1248, WHY IS THIS CAR SO UNSAFE AND WHY CAN'T ANY REAL ACTIONS BE TAKEN SERIOUSLY ITS OLD BUT VERY MAJOR ISSUE IN ALL THESE MAKES OF YEAR LOOK IT UP AND SEE SAME THING EVERY WHERE I AM LUCKY I?M STILL ALIVE DUE TO ALL MY FAIRIES WITH RECALL 15757 AND ALL OTHER MAJOR ISSUES THAT NEVER BEEN REALLY DEALT WITH I SUBMIT A CLAIM ALMOST EVERY 2 YEARS WHEN MY CAR CATCHES FIRE 4X AND NOW THIS MAJOR SAFETY ISSUE!! NEVER GOT ANY OUT COME ON ANY OF THESE BIG ISSUES AND THIS IS MY SAFE OPTION FOR MY LIFE IN OWNING A CAR I PAY A LOT OF MONEY FOR THIS I WISH I HAD MORE INFO ON GM NO LOYALTIES TO THERE PEOPLE PLEASE THEY HAVE TOLD ME STRAIGHT UP WE WILL NOT DO ANYTHING ABOUT THIS SORRY !!! I CAN'T FIND A LAWYER TO TAKE A CASE AGAINST GM I THINK ACTION NEEDS REAL TIME INVESTIGATING NOT A WEBSITE WE CAN WRITE CLAIM AFTER CLAIM AFTER CLAIM HOPEFULLY I WILL GET MY STORY OUT THERE BEFORE PEOPLE START DRIVING AND END UP DEAD DUE TO THIS HORRIBLE SITUATION THE 02 BUICK REGAL IS NOT SAFE STOP DRIVING THIS CAR IF U OWN ONE !!! *TR

WAS DRIVING ON A TRIP BACK AND FORTH FROM MISSISSIPPI, WAS DRIVING ON FIRESTONE INFINITY TIRES SIZEP215.7015, HAD 2 BLOW OUTS ON THE CAR. THE SAID TIRES DIDN'T HAVE BUT 23K MILES ON THEM THE LEFT FRONT WENT 1ST CAUSING BOUT 2000 WORTH OF DAMAGE, THE 2ND ONE BLEW OUT COMING BACK, THESE TIRES HAVE A HISTORY OF BLOW OUTS, WOULD RECOMMEND AGAINST PEOPLE TRUSTING FIRESTONE TIRES.

SECOND TIME AROUND MY BUICK REGAL CAUGHT ON FIRE AS IT SAT IN DRIVEWAY MY CAR HAS BEEN A VIN THAT FIT THE SAFTEY RECALL SINCE 2007 3RD OR 4TH ONE SINCE I BOUGHT MY CAR FROM DEALERSHIP MY CAR HAS 5 RECALLS WHICH 3 ARE RECALL CAMPAIGN SO DEALER FIXED ONLY PART OF THE RECALL IN FEB 18 2016 I WAS SENT ANOTHER SAFETY RECALL LETTER ASKING ME TO GO BACK TO GET EXTRA WORK DONE OR NEWER PARTS DEALER SAID NO SO NOW IT'S SEPTEMBER 25/26 2017 AND FIRE HAPPENS AGAIN THIS TIME WAS A BIGGER ISSUE HAD FIREDEPARTMENT CALLED OUT ALL THE FLAMES CAME FROM UNDER THE BEAUTY COVER AND VALVE COVER LEAK WHICH WAS A RECALL FOR SEVERAL YEARS THEY FIXED WITH BETTER PARTS BUT STILL HAVE A FIRE DEALERSHIP SAID NO GET MY CAR OUT THERE SHOP AND AGM TELLS ME SORRY CAN'T DO ANYTHING FOR U BECAUSE MY CAR 2002 OLD NO WARRANTIES BUT IT'S A SAFTEY RECALL ALMOST EVERY YEAR SINCE MY CAR WAS BOUGHT NO PARTS AVAILABLE NOT SURE Y I GET ONLY HALF RECALL DONE AND NOT DO THE FULL RECALL CORRECTLY THERE FOR THEY SHOULD BE HELP RESPONSIBLE FOR THE FIRE SINCE THEY NEVER TOOK MY COVER OFF THEY WERE VERY AWARE OF THAT I CAN'T DO ANYTHING FOR THIS ISSUE I HAVE HAD 7 CLAIMS SINCE FIRST TIME CAR ON FIRE JAN 6 2016 AND CLAIM #11 CLAIM STORY FOR NHTSA CALLED EVERYONE I COULD EVEN MY LOCAL NEWS BUT NO ONE WILL HELP ME BECAUSE IT'S A FIGHT AGAINST GM IT'S SO WRONG NOT FAIR THAT THIS HAPPENS TO PEOPLE I DON'T WANT MONEY OR BIG DEAL I JUST WANT A CAR THAT DOESN'T CATCH FIRE EVERY YEAR I NEED HELP PLEASE !!! ALSO I WOULD LIKE MORE INFO ON WHAT CAMPAIGN MEANS FOR THE SITUATION !?

TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE STATIONARY, THE VEHICLE CAUGHT FIRE UNDER THE BEAUTY COVER WHERE OIL HAD LEAKED ONTO THE INTAKE MANIFOLD. A POLICE REPORT WAS NOT FILED. THE CONTACT EXTINGUISHED THE FIRE THE FIRST TIME. THE FIRE OCCURRED A SECOND TIME WITHIN THE SAME DAY AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. FREMONT BUICK GMC IN FREMONT, CALIFORNIA WAS MADE AWARE OF THE FIRES AND REQUESTED THAT THE CONTACT PAY FOR A VEHICLE INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VEHICLE WOULD BE FULLY INSPECTED. UPON INSPECTION, IT WAS DETERMINED THAT THE RETAINERS ON THE VEHICLE WERE INSTALLED IMPROPERLY. THE FAILURE MILEAGE WAS 83,100. *LN *BF UPDATED 7/26/18*JB

TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 226,000.

SINCE THE RECALL ON THE VALVE COVER(S) BEEN HAVING IGNITION PROBLEMS. THE CAR 'S ENGINE STOPS RUNNING PROBABLY DUE TO ELECTRICAL PROBLEM OR SOME OTHER PROBLEM, EG IGNITION SWITCH. THEN IT IS DIFFICULT OR IMPOSSIBLE TO START THE CAR. AFTER A START, HAVE A HARD TIME GETTING THE CAR HOME. RIGHT MOW THE VEHICLE IS NOT DRIVABLE AND IN THE GARAGE. *TR

I HAVE 2002 BUICK REGAL,HAD FIXED FOR LOW COOLANT LIGHT SIGN PROBLEM SEVERAL TIME BY DEALER, LAST REPAIR WAS DONE 1-26-2016 BY DEALER AND DO NOT SHOW ANY MORE LOW COOLANT SIGN OF LIGHT, 20 DAYS LATER MY CAR STOPPED IN THE MIDDLE OF ROAD, I TOWED IT TO SAME DEALER, DEALER TOLD ME THAT TRANSMISSION NEED TO BE REPLACED BY VERBAL, I TOWED IT TO TRANSMISSION SHOP AND REPAIRED AND I COMPLAINTED TO STATE OF CA, IN FEB. 2016, I HAD RECALL NOTICE FROM GM, I HAD RECALL SERVICE DONE BY ANOTHER GM DEALER IN MARCH 2016, INVESTIGATOR FROM THE STATE LOOKED THROUGH MY CAR IN MAY 20 2016, INVESTIGATOR FOUND THE SIGN OF LOW COOLANT LIGHT WAS NOT DISPLAYED WHEN HE TURNED ENGINE ON, EVERY OTHER SIGNS OF ENGINE LIGHT DISPLAYED EXCEPT LOW COOLANT SIGN OF LIGHT, I PAID $131.00 TO DEALER WHERE I HAD RECALL SERVICE DONEIN MAY 27, 2016, I EXPLAINED THEM ALL THE SERVICE LIGHT DISPLAYS BUT THE LOW COOLANT LIGHT WHE ENGINE TURNED ON, THEY TOLD ME THAT MY CAR NEED NEW CLUSTER AND IT WILL COST $1009.00. MY CAR DRIVES SMOOTHLY AND I HAVE TO BUY COOLANT AND POUR IT TO RADIATOR MYSELF , CHECK FLUID LEVEL EVERY DAY TO BE SAFE, THIS IS VERY STRESSFUL AND MAKE ME NERVOUS TO GO OUT AND ENJOY MY LIFE,MY CAR IS ONLY 14 YEARS OLD AND 68300 MILES DRIVEN, I NEED MERE INVESTIGATION WHY DEALER WANT ME TO CHANGE THE WHOLE CLUSTER INSTEAD OF LITTLE PROBLEM OF MECHANICAL WIRE CONNECTION ? OR BULB ? I HAD PROBLEM WITH ODOR METER BETWEEN 2013-2015 AND DEALER TOLD ME THAT IT WOULD COST $ 1000,00 BUT ODOR METER OWNER FIXED WITH LITTLE CHARGE, I NEED HELP! PLEASE. THE OTHER DEALER SENT ME THE CHECK $ 409.23 BECAUSE INVESTIGATOR TOLD THEM. I NOTICED THE CASE NUMBER WAS DIFFERENT IN THE CHECK, I TOLD INVESTIGATOR ABOUT IT AND HE TOLD ME IT IS OK TO DEPOSIT THE CHECK SO I DID AND CASHED OUT.

PLEASE REFER TO THE LETTER ATTACHED BELOW. IT IS A COPY OF THE LETTER THAT WAS ORIGINALLY SENT TO THE GEORGIA ATTORNEY GENERAL CONSUMER PROTECTION DIVISION ON JUNE 2, 2016. THANK YOU *TR

TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE GASKET WAS LEAKING OIL AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNED A 2002 BUICK REGAL. THE CONTACT STATED THAT AS SOON AS THE VEHICLE WAS PARKED, IT IMMEDIATELY CAUGHT ON FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 141,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED WAS NOT AVAILABLE. THE DEALER CANCELLED AN APPOINTMENT TWICE, STATING THAT THE PARTS WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RECALL 15757 , ONLY REQUIRES GM TO REPAIR FRONT VALVE COVER & GASKET.THIS WAS DONE AT PALM CHEVY OCALA FL. REMEDY APPLIED UNDER EARLIER RECALLS DID NOT ADEQUATELY REMOVE SAFETY RISK! GM & DEALER REFUSE TO REPAIR REAR VALVE COVER & GASKET LEAKING OIL ON ENGINE BLOCK! REQUEST IMPROVED REMEDY RECALL BEFORE ENGINE FIRE IGNITES. BOTH STATED I CAN PAY FOR REPAIRS? HALF A RECALL REMEDY IS NOT ACCEPTABLE. OIL ACCUMULATES DURING ENGINE RUNNING & IN MOTION.PALM CEVY 2300 SW COLLEGE RD OCALA FL #352 629 8011.INVOICE CVS6487,02/24/16. REQUESTING COMPLETE SAFETY REPAIRS ON FRONT & REAR VALVE COVERS DUE TO OIL LEAKS ON ENGINE BY GM & DEALERS.GM HAS RECEIVED OTHER NOTIFICATIONS AND AWARE OF THIS PROBLEM BY OTHER OWNERS!!

TL* THE CONTACT OWNS A 2002 BUICK REGAL. AFTER PARKING THE VEHICLE, SMOKE AND FLAMES WERE PRESENT UNDER THE HOOD. THE CONTACT EXTINGUISHED THE FLAMES USING A CLOTH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15701000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR ENGINE OIL DEPOSIT ON EXHAUST MANIFOLD RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE BATTERY FAILED AND HAD TO BE JUMPSTARTED. AFTER DRIVING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD AND AN ABNORMAL GURGLING NOISE WAS HEARD. FLAMES APPEARED AND THE CONTACT, BYSTANDERS, AND FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED AND IF THE VEHICLE WAS TOWED AND SALVAGED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL PAN GASKET, VALVE COVER GASKET SET, AND SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, SMOKE EMITTED FROM UNDERNEATH THE HOOD. THERE WAS NO FLAMES VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT ENGINE OIL LEAKED ONTO THE EXHAUST MANIFOLD AND OTHER AREAS IN THE ENGINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. UPDATED 03/15/16*LJ *CN

LEAKING OIL FROM ENGINE WHEN STATIONARY.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING VARIOUS SPEEDS, SMOKE EMITTED FROM UNDER THE HOOD OF THE VEHICLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT WITNESSED ENGINE OIL DRIPPING ONTO THE EXHAUST MANIFOLD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNED A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE VEHICLE CAUGHT ON FIRE NEAR THE ENGINE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. NO POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ; UPDATED 05/11/18*JB *TR

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, SMOKE EMITTED FROM THE ENGINE COMPARTMENT WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS ENGULFED IN FLAMES. THE CONTACT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE VEHICLE WAS INSPECTED AND REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FAILED TO PROVIDE ANY ASSISTANCE UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) DUE TO THE VEHICLE BEING PREVIOUSLY REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 140,000. *TR

TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 166,000. UPDATED 09/08/15*LJ UPDATED 10/25/2017*CN

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PROGRESSING LEAK OF OIL AND FUMES ASSOCIATED WITH THE ENGINE. THE CONTACT NOTIFIED THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO PROVIDE A REMEDY TO PREVENT THE CONDITION. THE CONTACT NOTICED STRONG OIL AND FUEL FUMES ON THE EXTERIOR AND INTERIOR OF THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED MORE THAN ONE DEALER AND THEY WERE UNABLE TO SUPPLY THE PART WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REMEDY. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR WHEN THE PART WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL*THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A STRONG BURNING SMELL EMITTED IN AND AROUND THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A FIRE HAD STARTED ON THE ENGINE COMPARTMENT WHICH SPREAD AND ENGULFED THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

I WAS TRAVELING ON THE EXPRESSWAY AT 70 MPH AND I SET THE CRUISE CONTROL THE VEHICLE WAS ACCELERATING UP A HILL AND THEN CONTINUED TO ACCELERATE TO ABOUT 90 MPH BEFORE I NOTICED WHAT WAS REALLY HAPPENING. IT TOOK A LOT OF EFFORT TO GET THE VEHICLE STOPPED AND WHEN I PUT THE VEHICLE IN NEUTRAL IT KEPT THE THROTTLE OPEN AND WAS REVVING THE ENGINE. WHEN I GOT THE VEHICLE IN PARK AND POPPED THE HOOD TO CHECK THROTTLE CABLES IT FINALLY RELEASED AND STARTED TO IDLE NORMAL AGAIN.(THE CRUISE CONTROL SYSTEM WAS SHUT OFF AS SOON AS I NOTICED THE PROBLEM BUT DID NOT CHANGE THE WAY THE CAR WAS ACTING.) *JS

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL. THE CONTACT MENTIONED THAT THE VEHICLE WAS EXHIBITING THE SAME FAILURES AS MENTIONED IN RECALLS NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 08V118000 (ENGINE AND ENGINE COOLING). THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE DRIVING, IN TRAFFIC. ALSO, THE DASH LIGHTS ILLUMINATED AND WHEN THE TURN SIGNALS WERE ACTIVATED, THE VEHICLE STALLED, TOO. *JB

CAR SHUTS DOWN AT ANY GIVING TIME,LEAVING US WITH OUT CONTROL. CAUSE FOR SERIOUS ACCIDENT. WE HAVE FOUND OUT ITS THE IGNITION SWITCH. *TR

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE DEALER STATED THAT THE IGNITION SWITCH HAD A HIGH RESISTANCE TO DRIVING ABILITY AND WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 45,158. UPDATED 8/28/14*CN UPDATED 11/28/2014 *JS

2002 BUICK REGAL. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL PROBLEMS. *SMD THE CONSUMER STATED OVER THE LAST SEVERAL MONTHS, THE VEHICLE HAD TO BE RE-STARTED WHEN IT STALLED. WHEN THE VEHICLE STALLED, THE BRAKING AND STEERING CAPABILITIES WERE LOST. THE DEALER DETERMINED THE ISSUE BY PUTTING SPECIFIC PRESSURE ON THE STEERING COLUMN WHILE TURNING THE IGNITION SWITCH. *JB

TL* THE CONTACT OWNS A 2002 BUICK REGAL. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING UP TO STANDARDS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ON THE WAY TO THE DEALER THE VEHICLE STALLED FIVE TIMES. THE TECHNICIAN DIAGNOSED THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. UPDATED 8/11/14*CN

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHENEVER HE MADE A TURN, THE VEHICLE WOULD STALL INTERMITTENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 153,000 AND THE CURRENT MILEAGE WAS 155,000.

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT AFTER ACTIVATING THE FRONT DRIVER'S SIDE HEATED SEAT FUNCTION, THE HEATER WOULD NOT TURN OFF WHEN SWITCHED TO THE OFF POSITION. THE CONTACT INDICATED THAT THE VEHICLE HAD TO BE COMPLETELY SHUT OFF IN ORDER TO DEACTIVATE THE HEATED SEAT FUNCTION. THE CONTACT ALSO INDICATED THAT THE HEATED SEAT HAD BECOME VERY HOT TO THE TOUCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 160,000. UPDATED 10/29/14*CN

EASTBOUND FLOATING BRIDGE ROAD ST JOE COUNTY MICHIGAN SWERVED TO MISS SMALL ANIMAL EXITED RIGHT SIDE OF ROAD STRUCK A TREE DRIVER TAKEN TO HOSPITAL CDR SYSTEM INDICATED THAT THE DRIVER (ME) WAS NOT WEARING A SEAT BELT I WAS! AIR BAGS DID NOT DEPLOY DRIVER SUSTAINED SMASHED RIGHT SHOULDER AND ANKLE. AMBULANCE 4 SURGERIES MORE COMING REHA CENTER FOR 3 WEEKS AND THEN OUTPATIENT REHAB STILL RECOVERING AT HOME PREVIOUS ACCIDENT 12/2012 DRIVER HIT A LAMP POST IN KALAMAZOO PARKING LOT DAMAGE IN SAME AREA FRONT.SPEED 15-20 BUMPER AND FRAME DAMAGE (NO POLICE REPORT) (NO INJURIES) GM DEALERSHIP (PAW PAW MICHIGAN THAT REPAIRED THOUGHT IT WAS STRANGE THAT AIR BAGS DID NOT DEPLOY FOR THE AMOUNT OF DAMAGE. *TR

TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHUT OFF, THE ENGINE WOULD RESUME. THE CONTACT HAD TO DISCONNECT THE BATTERY CABLE IN ORDER TO PREVENT THE ENGINE FROM OPERATING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 06/17/14*LJ UPDATED 08/

TL * THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE DEALER REPLACED THE IGNITION SWITCH. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 92,847. UPDATED 08/11/14*LJ UPDATED 08/23/2017*CT

MY CAR WAS PARKED. THE KEY WAS STUCK IN THE IGNITION. THE CAR CAUGHT FIRE. *TR

IN DEC OF 2012, MY ALTERNATOR BELT BROKE, SO I HAD MY BUICK TOWED TO A MECHANIC I HAVE BEEN USING FOR THIS VEHICLE. I WAS DRIVING MY CAR AFTERWARDS ABOUT 2 WEEKS AND THE LOW WINDSHIELD FLUID LIGHT CAME ON,...SO I LIFTED THE HOOD AND I FIND MY OIL CAP SMOLDERING AND MY SPARK PLUG WIRES CHARRED.....EVEN THOUGH I TOOK THIS TO THE DEALERSHIP FOR THE RECALL...THE RECALL DIDN'T ADDRESS A MECHANIC CHANGING THE WIRE ROUTING OF THE CAR. THE ISSUE IS OIL LEAKING TO THE HEAT SHIELD AND CATCHING ON FIRE....NOT WHERE THE SPARK PLUGS WERE SITUATED. I REPLACED THE VALVE GASKET AND PLUGS/WIRES. *TR

WHILE DRIVING ON A SLIGHTLY BUMPY, SNOW COVERED ROAD IN TOWN, I HEARD A "THUNKING SOUND" WHENEVER I HIT A ROUGH PATCH OF PAVEMENT. AS I LISTENED CLOSER IT ALSO HAPPENED ON CLEAR PAVEMENT. IT SEEMED TO BE COMING FROM THE LEFT FRONT SECTION OF THE CAR. BRAKES AND STEERING WERE FINE. NO RED LIGHTS WERE FLASHING. THE MECHANIC SAID IT WAS A BROKEN SWAY BAR, WHICH BROKE AT THE END WHERE THE METAL WAS CRIMPED. SORRY TO SAY IT NEEDED TO BE REPLACED BY ANOTHER SWAY BAR WITH EXACTLY THE SAME CONSTRUCTION, WHICH WAS PART OF THE PROBLEM - THE NEW ONE WAS ALSO CRIMPED AND EVENTUALLY WOULD PROBABLY BREAK IN THE SAME PLACE. SOUND TO ME LIKE A FLAW IN THE CONSTRUCTION OF THE SWAY BAR. ISN'T THERE A BETTER WAY TO MAKE THESE SWAY BARS? *TR

LIGHTS WENT OUT WHILE DRIVING IN THE DARK,LIGHTLIGHTKNOB WAS IN A COUPLE DAYS LATER THE SAME THING HAPPENED , THE LIGHT KNOB WAS PULLED OUT , BOTH TIMES IT WAS ABOUT 15 MILES FROM HOME