2021 Cadillac Escalade ESV Complaint Log

The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. Several dealers were previously contacted for recall inspection appointments, and the contact was informed that the manufacturer had denied the request to perform the service. A dealer was recently contacted and agreed to schedule the recall repair appointment. The dealer informed the contact that the vehicle would remain with the dealer in the event that the vehicle failed the inspection, and the vehicle would be repaired in 3-4 months because the part was on backorder. The contact was informed that vehicle rental assistance might not be provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

82.826 miles sounded like a idler pully making dinging noise got louder driving in city went to get on highway sudden lost of power and rattling noise and jerking and lunging got off first exit pulled into parking lot and shut it off. Called dealer they sent tow truck diagnosed it as bad motor 4/6/26 got remanufactured motor on 4/17/26 waiting to see how long this one lasts

This vehicle had its engine replaced at around 33,000 miles. Today, at around 43,000, the replacement engine failed. It's now at the dealer waiting for yet another engine replacement.

I purchased a used 2021 Cadillac Escalade in May 2025 with approximately 48,000 miles. While driving on Highway 14 near Acton CA at speeds exceeding 60 mph, the vehicle experienced a catastrophic engine failure (March 28th - 2026). The engine suddenly lost all power and shut off completely while in motion. Only electrical systems remained operational. At the time of the incident, I had my three children in the vehicle. This created a dangerous situation, as I was forced to maneuver across traffic and safely pull over without engine power. The vehicle could not be restarted and had to be towed to the dealership. The dealership replaced the engine with a refurbished unit April 14th - 2026. I was not informed in advance that the replacement engine would be refurbished rather than new. Immediately following the engine replacement, the vehicle began experiencing additional issues, including electrical malfunctions and air suspension problems, which required further repairs. After retrieving the vehicle, it is still not operating as expected. The vehicle is noticeably slow, sluggish, and noisy, raising concerns about reliability and the potential for another failure. Given the sudden loss of engine power at highway speed and the continued performance issues after repair, I have serious concerns about the safety of this vehicle.

In early February, 2026, a check engine light produced code P1098, engine coolant control valve position sensor performance. Code caused the cooling fans to run continuously when the engine reached a certain temperature and the vehicle had reduced acceleration, which posed a safety hazard when driving the vehicle due to prolongated times to get to the posted speed limit and posed a hazard to other drivers because of reduced acceleration. The vehicle was inspected by Jerry Seiner Dealerships on North Salt Lake, Utah and the check engine light code of P1098 was confirmed. I reviewed General Motors bulletins and found that a special coverage N252508341 which covered LM2 Coolant Control Valve Replacement, dated September 16, 2025. The special coverage applies to Cadillac Escalade model year 2021 to 2023. When I asked the dealership about this coverage, I was informed that the coverage did not apply to my vehicle as the bulletin was VIN specific. I called Cadillac and opened a case with Cadillac as I found it unreasonable that General Motors / Cadillac know there is an issue with coolant control valves, yet they refused to cover the cost of repairs for my vehicle because of the VIN was not part of the special coverage N252508341. I paid for the dealership to replace the coolant control valve as the vehicle was not safe to drive due to the reduced acceleration. My complaint is that General Motor / Cadillac knows there is an issue with the coolant control valves for my vehicle model year, yet they refused the coverage for my vehicle due to the VIN. General Motors offered to cover 216.06. I paid 1,387.40 3% credit card transaction fee for the repair, this repair would have been free under the special coverage bulletin. General Motors should reimburse me for the expense of this repair as they know there is an issue with coolant control valves.

On 12/18/2025 at approximately 73,097 miles, while driving on I-75 near Wildwood, Florida at about 75 mph, the vehicle experienced a sudden powertrain failure. The engine became seized/locked, the vehicle progressively lost power, and there were abnormal/loud mechanical noises. I was able to avoid a crash, but the event created a safety risk due to loss of propulsion at interstate speed. No accident occurred. The vehicle later received an engine replacement at Plaza Cadillac (Leesburg, FL). Dealer paperwork indicates completion on 01/07/2026, and the vehicle was returned to me on 02/02/2026. After the engine replacement, the vehicle displays safety-related warnings including: “Service Transmission Now – Unable to Shift Soon” “Service Electric Parking Brake” Because of these warnings, I am not driving the vehicle. The dealer plans to tow the vehicle in for inspection. In addition, the dealership has stated in writing that they typically clear diagnostic codes for test driving and that no post-repair/post-road-test diagnostic scan reports are saved or printed, meaning there may be limited retained documentation verifying that all modules were fault-free at release after the engine replacement. Cadillac case reference: Cadillac Care Center Service Request #88422536. I consent to sharing this complaint and vehicle details with the manufacturer.

I am experiencing an ongoing issue with my vehicle’s rear passenger door. The door frequently cannot be opened from either the inside or the outside. At first, I believed the problem was related to the child safety lock. However, even after confirming that the child safety lock is fully disengaged, the door still fails to open from both inside and outside. Occasionally, after turning the vehicle off and restarting it several times, the door will open normally. However, the problem returns randomly, and the door appears to lock itself again without warning. Based on these symptoms, I strongly suspect a defect or malfunction in the rear door latch or door lock actuator. This issue presents a significant safety concern, as it can prevent passengers from exiting the vehicle when needed. I am requesting a thorough inspection and proper repair to permanently resolve this issue. Thank you for your attention to this matter.

My 2021 Cadillac experienced a catastrophic engine failure that is mechanically identical to a known GM engine defect currently under recall. GM has denied coverage solely because my VIN is not included, despite the failure matching recall symptoms and diagnostics. This defect caused sudden loss of vehicle use and presents a safety and financial risk. GM is excluding vehicles with identical failures from recall coverage based strictly on VIN rather than defect presence. I am requesting NHTSA review of recall scope and defect coverage.

My wife was driving my kids to their nana and papas house when the vehicle loss power. The vehicle started to have a knocking noise and started to vibrate towards the engine compartment. The dash lit up like a Christmas tree. We took the vehicle to a local mechanic and he suggested that we might need a tune up. We purchased 8 brand new spark plugs, spark plug wires and 8 brand new coil packs. The local mechanic installed all of the new parts and the vehicle acted just like it was before the tune up. We then took the vehicle to Boyd Cadillac in Henderson,NC. Tim, who is our service provider, contacted us and told us that we had severe engine failure. His recommendation was a complete engine install. We have used Boyd Cadillac, Tim on several occasions. We had an alternator replacement done which was not under warranty. We had lifters replaced under warranty around the 50k mile mark.

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the vehicle was taken to the local service center for routine maintenance and after an oil change was performed, the vehicle was started but immediately shut off and failed to restart. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact related the failure to the recall. The failure mileage was 96,000.

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that the check engine warning light was displayed on the instrument panel with an abnormal whining sound coming from the vehicle. The contact took the vehicle to the dealer and was informed that the battery needed to be replaced. The battery was replaced; however, the check engine warning light illuminated the following day. The contact stated that while driving at 45 MPH, the vehicle started to jerk abnormally while depressing the accelerator pedal, and the vehicle shut off in the middle of the highway. Due to the failure, the vehicle was towed back to the dealer, where it remained unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that while driving at 30 MPH, the engine made ticking sounds. The check engine and several other unknown warning lights were illuminated. Additionally, the contact stated that the engine consumed an excessive amount of oil and that engine oil was added every two to three weeks. The contact pulled over and had the vehicle towed to the dealer. The dealer informed the contact that because the vehicle was used as a limousine, the engine was consuming more oil than was normal. The dealer replaced the engine, but the check engine warning light remained illuminated. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.

The steering wheel locked up and the car shifted. I was unable to control the steering wheel it caused a crash

Car died in the middle of road. You pump the gas, nothing. This happened twice. Once at about 30000 miles and then at 60000 miles. The dealer had to replace a module or electrical box for fuel pump.

The connecting rod and crankshaft failed while driving on the interstate causing loss of power.

The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 57,000.

While driving there was a loud noise and car started shaking and continued making clunking sounds. Had to pull over. Vehicle is not drivable. Had it towed to the dealership, they are saying the ther is an issue with a rod and engine is blown and needs a new engine. They are describing the same exact issue that this motor is on recall for other vehicles with the same motor and same year, but for some reason the manufacturer won't put ours on the recall list.

My vehicle comes to an abrupt stop while driving or when I’m pulling off at an intersection. This has happened on 4 different occasions in which I’ve injured my knee due to the vehicle stopping at random while I’m driving or pulling off. I’ve stated this to Cadillac of Memphis and to Landers GMC. The first time I happened I hit my knee by the control panel on the driver side. I’m in a brace because my patellar tendon are inflamed and as well my hoffas fat pad due to the impact. Cadillac of Memphis stated it was something that went out and needed to be replaced. They replaced the battery and another part. That did not correct the issue. It happened again after that repair. The third time it happened I was told it was because the transmission was about to go out. Landers replaced the transmission. The advisor stated it should fix the problem. This was about a month ago. Today on 08/08/2025 it happened again and I also hit my knee injuring it even more than more. I’m still in a brace and now have to re-evaluated to see if the abrupt stop caused more injury. This is dangerous because my entire body jerks and cars are coming up behind me in the road and I can get into an serious accident. I need something done about this.

The contact owns a 2021 Cadillac Escalade ESV. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving 50 MPH on the freeway, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

My vehicle has a recall and I took it to the dealer on the 28th of June and this is the date that I still do not have my vehicle. I have a report at Cadillac to replace the engine. The dealer sends all the information to GM Cadillac to authorize the engine replacement since it has metal inside due to the recall and the vehicle is off, it does not start, nobody tells me anything. I am renting another vehicle paying for two vehicles. My situation is very difficult. Cadillac only talks and talks and nothing from Cadillac. It has been 72 days waiting, losing money. Cadillac has not offered me anything, for move nothing

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving 50 MPH, the check engine and traction control warning lights illuminated. Additionally, there was an abnormal knocking sound coming from the engine. The contact stated that the vehicle started to lose motive power and was pulled over, turned off, and then restarted. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the engine was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 145,000.

Experienced engine failure as outline in recall for 6.2liter L87 engines. Engine failure occured on 5/28/2025. Confirmed engine failure by Cadillac dealer on 5/29/2025. Vehicle is still in repair shop with no ETA on replacement motor. Cadillac has failed to provide a comparable loaner vehicle. This is creating financial impact as I use my vehicle for work.

While on a family vacation in the Black Hills, I began to hear a knocking sound from the front right of the vehicle. Shortly after the engine began to sputter and multiple warning lights/ messages began to appear. Just prior to this, everything on the vehicle was functioning perfectly. We stopped operating the vehicle immediately when it began to malfunction and pulled over, leaving me and my young family stranded over an hour away from our rental cabin. The next day we were able to get a tow truck and find a dealership, Denny Menholt Chevrolet back in Rapid City, SD that was able to look at it right away. We were told by Denny Menholt later that day that there was a bearing failure of the rod and piston on cylinder #8 and that the entire engine block was destroyed resulting in the need of a whole new engine. We were also told by the dealer that our vehicle was not included in the recall of all the other 6.2 motors, however, GM was going to take care of everything including a brand new engine, rental car coverage, and shipping the vehicle back to us, all free of charge to us. Fast forward several weeks and we got a call from Denny Menholt stating that GM had gone back on their word and was not going to pay for any of the damages because we were 7k miles over the powertrain warranty. I have filed a complaint with GM customer service but have gotten nowhere after 3 weeks worth of phone calls and emails. The engine failure that I had is the exact same problem that all of the other 6.2 motors have been recalled for, so I don't understand why my vehicle is not also included in the recall. This issue left me in a very bad place being stranded with a [XXX] and [XXX]. As a lifelong GM customer, I'm severely disappointed in GM and the way that they have handled my case. This Escalade is supposed to be their top of the line vehicle, it only made it to 77,632 miles before it had catastrophic engine failure, and now GM will not stand behind their product. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

GM has a coolant control valve issue that impacts all Escalades and Suburban vehicles. Vehicle will maintain speed as a result of issue. This is a huge safety issue. All of a sudden the car drops to 45mph.

At [XXX] my car started shaking on the highway I was my kids I happened and thanks God was less traffic after this problem I goes to BAYWAY CADILLAC SOUTHWEST Houston Texas 77074 From May 8 to till now my car is there and asking me 5000$ because they put new engine even this is not my fault Im uber driver and that is only my source of income in loss a lot because my car is in there hand INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle: 2021 Cadillac Escalade ESV Engine: 6.2L V8 Mileage at failure: 84,000 miles Problem: Complete engine failure Description: I own a 2021 Cadillac Escalade ESV with a 6.2L V8 engine. At only 84,000 miles, the engine failed and had to be completely replaced. The symptoms and failure are identical to what is described in GM’s recent recall of 2021–2024 Escalades with 6.2L V8 engines. However, when checking my VIN, it shows that my vehicle is not included in the current recall. Given the premature engine failure and matching issue, I believe the recall scope may be too narrow and does not fully capture all affected vehicles. I’m requesting NHTSA investigate and consider expanding the recall to include my VIN. I have repair records and can provide further details.

My 2021 Cadillac Escalade ESV experienced a complete engine failure at approximately 83,000 miles. I purchased it used at around 23,552 miles. Despite having been properly maintained, the engine failed and GM denied powertrain warranty coverage, stating the warranty had expired. I was forced to pay $7,300 out-of-pocket for a full engine replacement. This was an extremely dangerous mechanical failure, which could have led to serious harm if it occurred at high speed. I am aware of similar engine complaints in other GM vehicles and am requesting that NHTSA investigate this safety-related issue.

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that while returning from vacation, the vehicle stalled while the contact's wife was driving at 70 MPH. The contact's wife managed to pull to the shoulder of the highway. The vehicle was towed over 100 miles to the nearest dealer. The dealer diagnosed the vehicle and informed the contact that the failure was related to NHTSA Campaign Number: 25V274000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle remained with the dealer for 90 days, and an unknown partial engine repair was performed. The vehicle was then towed to the contact's local dealer, where it remained for the final repair. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 69,608. Parts distribution disconnect.

City and highway driving, lost power on acceleration. Engine started knocking. Had vehicle towed to dealership. Through a piston. This vehicle had all the described issues of 6.2 liter V8 2021 cadillac escalade ESV, but I have not received a recall. This vehicle has been out of service since April 2025 and no recall and no replacement parts (new engine)

Twice in the last 6 months the vehicle doors have locked at random while the key was inside the vehicle. Both times, my children were trapped in the vehicle exposed to potential heat issues. Fortunately, in both cases the doors were able to be opened through another door that was still open one time and by hitting the unlock button through a slightly rolled down window. Breaking the glass was the next option. This is a serious safety defect that is putting young children and pets at risk for heat injury or death. There are no indications as to why this started, no warnings displayed, and seems to occur at random. Disabling autolock features does not resolve the issue meaning some glitch or equipment failure is causing the doors to lock despite all autolock features turned off.

Since April 2025, my 2021 escalade has been losing oil quickly. No leak externally has been found. The recent recall found "no engine problems" and placed new thicker oil, but the leak continues with us losing significant amounts of oil every 500 miles. This engine remains defective, losing oil internally, and is putting 600,000 drivers+ at risk for engine failure or loss of propulsion. The recall has not solved the issue at all and the protocol to declare an engine OK and change the oil is insufficient.

Vehicle Purchased: [XXX] Incident Date: [XXX] •Engine Failure – Catastrophic Engine Failure •Yes, the unit is available for inspection at North County Cadillac - Escondido, CA. •Yes, safety for my family and others was put at risk – Unit stalled in the middle lane of [XXX] at 65mph with heavy traffic. •Catastrophic Engine Failure confirmed by North County Cadillac. •Yes, it was inspected by North County Cadillac and the engine is being replaced with new one under warranty. •There were no warning lamps, messages or other symptoms, unit just turned off and went into neutral by itself. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The vehicle experienced a catastrophic engine failure while it was being driven, according to the renter who had it through Turo. It broke down and stalled at a stoplight. I then had it towed to a Cadillac dealership in Cocoa Beach. After inspection, the dealership informed me that the engine had seized and provided a replacement estimate of over $16,000. Because of the high cost, I chose to take the vehicle to a reputable local repair shop (Fastlane Automotive). They quoted me a lower price of approximately $11,000. The engine is currently on order but is backordered at the moment and its currently parked up there. I firmly believe this engine failure is connected to an active recall affecting this vehicle.

Was driving down [XXX] in Arizona when lost engine power pulled over and had towed to dealership. The engine needs replacement it has lifter problems the dealer said. Thankfully nobody was hurt but very scary. Car will need to be at dealer for months engine is on backorder. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2021 Cadillac Escalade experienced a sudden engine failure due to the L87 “Loss of Propulsion” recall. The vehicle has been undrivable since February 25, 2025, and has been at the dealership (Ocean Cadillac in Miami, FL) for over two months with no completed repair and no timeline for resolution. Despite repeated communication, GM and the dealership have failed to provide a loaner vehicle or reimbursement for transportation, even though this is a known safety-related recall issue. The extended downtime has caused significant business losses, disrupted transportation, and left me without safe vehicle access. I am requesting NHTSA’s assistance to ensure GM complies with their recall obligations and resolves this matter immediately. I am also concerned about ongoing unresolved vehicle quality issues reported during warranty service visits, but my primary safety concern relates to the engine recall and loss of propulsion.

My vehicle has stalled twice while I was at a stop sign and/or red light. It says there are no recalls for my Vehicle but I feel it may be a problem.

Engine breakdown in middle of the road. Lifter valves failed and had to be taken in for complete Engine repair/replacement. Dealership is currently repairing. Vehicle is available to inspect after repair if requested. Lifter valves Engine failure confirmed by dealership. Safety was serious concern as Engine failed in middle road with family in vehicle during heavy traffic. Could have lost control of vehicle as Engine went haywire. 45,997 miles. No warnings signs before complete failure. Just completed a road trip day prior with no issues.

Car full of kids, going down the expressway in the fast lane the car completely shuts off with no warning. I had to merge four lanes to get to the side of the road and my kids and I could have been in huge trouble if I didn’t remain calm. Once parked the car would not go back into neutral and the town truck had to drag our car with brand new tires onto the truck. I’m livid. The dealership Al Serra Grand Blanc MI confirmed it was the motor and they are now on back order. It’s been there a month.

Engine failure

I get oil changed regularly. For the last several thousands of miles, I keep getting low engine oil warning approximately 2,000 miles before an oil change is due. When I go to add more oil, there barely any oil showing on the dip stick and when I open the cap to add more oil, there's smoke coming out.

The contact owns a 2021 Cadillac Escalade ESV. The contact stated while driving approximately 40 MPH, the vehicle suddenly lost automotive power and decelerated before stalling. The vehicle was unable to be restarted and was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 25,000.

I had my 2021 Cadillac Escalade esv vehicle service twice at the dealership of purchase regarding the vehicle gear shifting on its own and dragging. The service advisor said they couldn’t find a problem with the vehicle. He told bring it back if it does it again. [XXX] the problem occurred twice in one day. I thought maybe I had bumped it out of gear inadvertently. I started looking down every time I touched the gear shift to assure it was the correct setting. I booked appointment service via my phone 2/11/24 for [XXX] service. I was at the car wash drive thru [XXX] my vehicle was in neutral coming off the conveyor belt. As I attempted to pressed the shift toggle to change gear my vehicle made a weird noise . I never got the chance to shift to drive. Grinding pulling noise like it was stuck. My vehicle shot forward like something catapulted. My vehicle hit another vehicle before hitting a wall. My air front air bag never deployed. The collision avoidance did not engage or signal. I don’t understand how a vehicle can shift it self in and out of gear on its own. If I’m doing 25 mile the vehicle shouldn’t make rpm act like I’m doing 100. Also if I’m doing 70 mile the vehicle should not shift down while pressing the gas pedal. Had they listened to me and took what I was saying seriously this would have never happened. Accident location Harperwoods MI [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My cameras are not working properly and have stopped working completely, I have seen online that theses car have problems like this and have recalls and my car has the same problem now but it’s says it’s not under a recall

Engine completely seized on [XXX] pulling a trailer and boat. Vehicle was equipped to pull weight. Was stranded with 4 kids with very little cell service for over six hours. Had to tow to nearest dealership (Prescott, az), and had to get a separate towing company to tow our boat to flagstaff, az (40 minutes away). The next business day it was found that something went wrong with the pistons which cussed the entire engine to seize and needed one replaced. I was just outside the manufacturer warranty, and was told it wouldn’t be covered by gm. I was initially quoted almost $20,000 for the new engine but Cadillac did offer a “good faith” repair. I still had to over $6000 to fix the issue and get it running again. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I drive it from Gilbert Az to San Diego California The car lost power all of sudden Almost killed with my family I left at dealer in California and went back to Gilbert Arizona No diagnosis yet by dealer But I suspect gas pump failure Reported on Internet that Cadillac Recalled some 2021 Escalade For gas pump failure But there is no recall on my car It is now at Simpson GMC Cadillac dealer Buena Park California

Car lost power all of the sudden Twice Good things did not happen while driving on the high way Has only 30000 mile Still at Cadillac dealer in California They found internal case defect They r replacing it It is fatal defect

The contact owns a 2021 Cadillac Escalade ESV. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning light illuminated. The contact stated that while driving at 25 MPH, the vehicle started to lose power with several unknown warning lights on the instrument panel. Despite the failure, the contact was able to coast the vehicle to an independent mechanic with heavy white smoke coming from the vehicle. The mechanic inspected the vehicle and diagnosed the vehicle with engine failure. The vehicle was towed to a dealer who confirmed the engine failure. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was notified of the failure and was given the same information as the dealer. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 35,000.

After driving about 3 hours, the TPMS system displays an error saying the module has failed. This occurs with OEM and aftermarket TPMS sensors. The error clears itself after the vehicle is parked for > 1 hour. The dealer has found no fault in the sensors but would not test the system otherwise. Losing TPMS readings during long drives is unsafe and could lead to an accident or damage to the vehicle if tire damage occurs while the system is malfunctioning.

2021 CADILLAC ESCALADE ESV. CONSUMER WRITES IN REGARD TO POWERTRAIN FAILURE. THE CONSUMER STATED HAVING MULTIPLE ISSUES WITH THE ENGINE AND THE VEHICLE IS CURRENTLY IN FOR REPAIR WITH NO ETA ON NEEDED PART DUE TO THE PART BEING ON BACK ORDER.