Cadillac · XT5 · 2021
2021 Cadillac XT5
2
Recalls
21
Complaints
5/5
Safety Rating
The 2021 Cadillac XT5 has 2 recalls and 21 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: fuel/propulsion system (3 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
Research Context
The 2021 Cadillac XT5 page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is fuel/propulsion system with 3 reported complaints.
Best Research Moves
- Use the complaint log to understand what owners were actually reporting instead of relying only on the raw complaint total.
- Review the recall section even if the total is smaller, because a limited number of recalls can still point to meaningful safety actions.
- This page is primarily a complaints-and-recalls research surface, so compare nearby model years before treating the complaint total as a standalone verdict.
Key Takeaways
- The 2021 Cadillac XT5 currently shows 2 NHTSA recalls listed on this page and 21 owner-reported complaints.
- This page currently shows no linked NHTSA investigations.
- This page reflects complaint volume, recall history, and NHTSA test data, but it does not diagnose causes or rank reliability by itself.
- Safety data currently shows 5/5 overall NHTSA safety rating.
- The most frequently reported complaint categories on this page are fuel/propulsion system (3), unknown or other (3), steering (3).
- Vehicle
- 2021 Cadillac XT5
- Recalls
- 2
- Complaints
- 21
- Safety Rating
- 5/5
How to Interpret This Page
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
NHTSA Crash Test Performance
Frontal Crash Test
Side Crash Test
Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
16.9% rollover risk in single-vehicle crash
Safety Features
ESC: StandardForward Collision Warning: StandardLane Departure Warning: Standard
Recall Notices
NHTSANHTSA ID: 22V709000September 22, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Remedy Status
Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
NHTSA ID: 21V422000June 03, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
Remedy Status
Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212335590.
Owner Complaints
21 totalELECTRICAL SYSTEM,BACK OVER PREVENTION
Feb 16, 2026
The contact owns a 2021 Cadillac XT5. The contact stated that while driving approximately 50 MPH, the infotainment screen was touched but went black and failed to respond. The vehicle was turned off and restarted at the next traffic light, and the infotainment screen was touched ...
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UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
Sep 1, 2025
When braking — both at low speeds and when slowing from highway speeds (40+ mph) — vehicle feels like engine revs and is still pushing against the brakes. Requires very firm pedal pressure to hold car in place; if brake pressure is eased, vehicle surges forward until it finally s...
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UNKNOWN OR OTHER
Aug 27, 2025
Car exhaust was making vibration sound brought into dealership and the muffler is broke on the inside. Cadillac repair said it’s not a common occurrence and was not covered under any warranty. Stated it could have broke on the inside due to vibrations. The muffler shouldn’t have...
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UNKNOWN OR OTHER
Jun 3, 2025
Driving down the highway yesterday, I believe that the sunroof on my Cadillac XT4 exploded. It was a hot day and I heard a loud bang. My sunroof shattered and no rocks or other external debris to be found.
ELECTRICAL SYSTEM,ENGINE,FUEL SYSTEM, GASOLINE
Apr 24, 2025
The contact owns a 2021 Cadillac XT4. The contact stated while driving 40-45 MPH, the vehicle suddenly stopped, and was shifted into park but failed to restart. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determin...
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FUEL/PROPULSION SYSTEM
Mar 7, 2025
Fuel pump module failed twice. There was no warning lamps, messages or other symptoms prior to the failure. The first time I was driving the second time the car was parked and did not start. See below for details. Safety: Thankfully i was not driving 70+MPH down a busy highway w...
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VISIBILITY:SUN/MOON ROOF ASSEMBLY
Feb 1, 2025
The contact owns a 2021 Cadillac XT5. The contact stated that while driving 70 MPH, the sunroof glass exploded without impact. There were no reported injuries. The vehicle was taken to the local dealer, where it was diagnosed that an unknown object had fallen from the sky and imp...
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VISIBILITY:WINDSHIELD
Jan 15, 2025
The contact owns a 2021 Cadillac XT5. The contact stated that while driving 30 MPH, the vehicle in front of her kicked up a rock off the roadway and cracked the windshield. The vehicle was taken to Safelite, and the windshield was repaired. The dealer was not made aware of the fa...
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UNKNOWN OR OTHER
Nov 29, 2024
The cameras just stopped working, when I went to put the car in reverse, blank screen comes on.
FUEL/PROPULSION SYSTEM
Nov 14, 2024
FUEL PUMP CONTROL MODULE HAS FAILED TWICE. FIRST TIME VEHICLE WAS STRANDED IN MIDDLE OF 6 LANE HIGHWAY. SECOND TIME WAS NOT AS SERIOUS LOCATION. THIS PART FAILS WITHOUT ANY NOTICE AND VEHICLE CAN NOT BE PUT IN NETURAL TO BE PUSHED OR TOWED WITHOUT A LOT OF DIFFICULTY. SERVICE MA...
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Showing 10 recent complaints from 21 total
View Full Complaint LogCompare Related Vehicles
Why Compare These Pages
The strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2021 Cadillac models. That sequence helps separate one-off year spikes from broader make-wide patterns.
More Cadillac XT5 Years
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Frequently Asked Questions
How many recalls does the 2021 Cadillac XT5 have?
The 2021 Cadillac XT5 has 2 recalls recorded by NHTSA.
How many complaints have been filed for the 2021 Cadillac XT5?
NHTSA has received 21 owner-reported complaints for the 2021 Cadillac XT5.
What is the NHTSA safety rating for the 2021 Cadillac XT5?
The 2021 Cadillac XT5 received an overall safety rating of 5 out of 5 stars from NHTSA.
What are the most common problems with the 2021 Cadillac XT5?
The most commonly reported complaint categories for the 2021 Cadillac XT5 are fuel/propulsion system (3 reports), unknown or other (3 reports), steering (3 reports).
Does the 2021 Cadillac XT5 have any recalls?
Yes. NHTSA has 2 recalls on record for the 2021 Cadillac XT5. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Check Another Vehicle
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.