2021 Chevrolet Colorado Complaint Log

The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving 45 MPH, the vehicle started hesitating, with several unknown warning lights illuminated. The vehicle immediately started to decelerate and failed to exceed 25 MPH. The contact moved over to the right lane and continued to drive until arriving at an independent mechanic shop. The mechanic diagnosed the vehicle and determined that the fuel pump was detaching due to a fractured bolt connecting to the mounting flange. The mechanic informed the contact of an undisclosed recall with a similar failure. The vehicle was not repaired. The vehicle was taken to the dealer, and it was confirmed from the diagnostic result; however, it was also confirmed that the VIN was not included in a recall. The dealer replaced the fuel pump and the fractured bolt. The manufacturer was made aware of the issue. The manufacturer confirmed that the VIN was not included in the recall and did not provide a reimbursement for the repair. The manufacturer opened a case for the issue. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

While driving a 2021 Chevrolet Colorado on Interstate 95 in Florida, the vehicle suddenly experienced a loss of brake assist. The brake pedal became extremely hard and very difficult to press. The driver had difficulty slowing the vehicle and had to use the emergency brake to help bring the vehicle to a stop. This occurred on Interstate 95, which is a very busy highway with high-speed traffic. The sudden loss of braking assistance created a serious safety hazard and could have resulted in a crash. The vehicle was taken to a repair shop where the mechanic diagnosed the problem as a failed vacuum pump that broke and damaged the exhaust camshaft and related components. The repair required replacement of the vacuum pump, exhaust camshaft assembly, camshaft actuator and solenoid, and valve cover gasket. The total repair cost was approximately 2,329. The vehicle had approximately 64,348 miles at the time of the failure. No warning lights or prior symptoms were noticed before the failure occurred.

Transmission hesitates and/ or slams into gear.

2021 CPO Colorado, bought used with 27,000 miles. KEY STUCK IN IGNITION. After 9 months of occasional use the key is, more times than not, getting stuck in the ignition when the truck is turned off. You cannot leave it this way because some systems are still energized. You have to repeatedly put it in and out of park till the key comes out. An associated problem is lock/unlock. The fob and switches will not operate the lock unlock function. It is suspected the park problem makes the vehicle think the vehicle is being operated. It will also not let the remote start function work either. The dealer cleared a code and the problem is temporarily solved. They will not cover it under CPO because they cannot duplicate the problem despite the lock unlock not working at their facility. They ordered a new Gear Shift Mechanism for $800 and I am waiting for it to come in. It has been a few weeks of waiting thus far. It is theoretically possible to have the key get stuck and the doors staying locked thereby trapping all the occupants in the truck. I now carry the spare key if I must use the truck. I can turn the truck back on, lower the window, turn the key till it gets stuck, unlock the door by leaning out the window and then escaping but all the other occupants are still stuck inside till you can get the key out.

There is a coolant leak from the hoses stemming to the thermostat housing. This has been commonly Reported amongst the same vehicles across the country. No damage to the hoses and no accidents to trigger leak. No light triggered. Just leaks visibly under the car

The contact owns a 2021 Chevrolet Colorado. The contact stated that while attempting to make a right turn from a traffic light, the vehicle lost power steering functionality, and the steering wheel became difficult to turn. The contact depressed the brake pedal the vehicle started operating as intended. The dealer was contacted. The vehicle was not taken to a dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The failure had occurred twice. The contact related the failure to NHTSA Campaign Number: 21V213000 (STEERING); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was 45,000.

The engine coolant temperature gauge is stuck at approximately 160•F. Cooling fans are running at high speed constantly. The thermostat is stuck in the open position. The vehicle is less than 100,000 miles. There is a “Special Coverage Bulletin N242484760” that has indicated the issue is occurring regularly with my type of vehicle but my specific VIN is excluded due to misplaced parameters. The part is readily available at the dealership in which we are getting the part fixed because so many vehicles of my make and model are having this issue. The cost of the repair will be $1,200 and will be out of pocket because my VIN is excluded but clearly affected by the same faulty system for the coolant. This is a mistake as my vehicle is have the exact same issue as all of the others “covered” in the special coverage. We are seeking an appeal and want to file a complaint that my vehicle is excluded and will have to pay $1,200 where other customers will not be required to do so.

This is the fifth vehicle with the 2.5l engine that has experienced vacuum pump failure resulting in a broken exhaust camshaft. Without warning, drivers have experienced a complete loss of brake function as a result of the vacuum pump failure.

Starting my 2021 Chevy Colorado Zr2 in the morning and noticed the "service power steering, drive with care message. 40,000 miles. No power steering. This would clear after leaving vehicle sit and restarting. After reading many articles and found the recall notice for 2015 colorados. Based off of postings I didn't drive it due to the possibility of losing power steering while on the highway, which had happened to several people after restarting and clearing the error. I think GM never corrected the issue and is present in newer models. I took my vehicle in for the repair of the power steering gear and it was very costly. I feel GM should issue another recall, specifically with the possibility of losing power steering on a crowded highway is a major safety concern.

The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and failed to decelerate as intended while the brake pedal was depressed. An unknown message was displayed. In addition, the contact stated the vehicle failed to respond properly while the accelerator pedal was depressed. Upon inspection, the contact noticed an abnormal engine oil leak. The vehicle was towed to the residence. The vehicle was later towed to a local dealer, where it was diagnosed with an exploded brake booster and metal shavings inside the engine. The vehicle remained at the local dealer unrepaired due to the cost. The local dealer could not guarantee that the repairs would correct the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.

Today while driving my brakes got super hard. Had to use my entire weight to get it to stop and still was moving forward. Had to use the emergency brakes and a prayer. Luckily I wasn’t on the highway or it would’ve been a deadly accident. When I opened the hood the camshaft sensor was broken loose. Mind you I had taken the truck to the dealer a while back for a rattling noise at 1500 RPM and they couldn't figure out the issue. They replace the catalytic converter under warranty. But kept making the same noise around the same RPM. Obviously it wasn't the converter. My truck has 43,136 miles only. 2021 Colorado 2.5 Luckily I’m alive today but this must be taken care of as soon as possible. I read a lot of Colorado’s seem to have the same issues. Needs a recall.

I was on my way home from work and I was on Highway 16 in Washington state near Port Orchard and I was driving 64mph and all vehicles in front of me were all breaking slowing down pretty fast and when I pressed down on my brakes the brakes were totally stiff I could not stop and had to drive on the side of the road and passed 20 plus cars and was finally able to come to a stop. If I had no where to go I would’ve hit the car in front of me at a high rate of speed potentially causing a major or deadly accident. They were working fine 5 minutes before that. I think it is a major issue that will cause fatalities in the future if this problem isn’t taken care of. I’ve never had a vehicle do this and I’ve been driving for 38 years.

The key does not release when in park! I have to adjust the steering wheel and gear shift multiple times to get it to release. This has been going on for a while and the truck only has 27,000 miles. I've called multiple chevy dealers (including the one I bought it from) they all want a 250 diagnostic fee! This should be under warranty. This problem is dangerous. I have seen I am not the only one having this issue. This issue needs to be investigated and recalled!

The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at various speeds, the front driver’s side seat belt buckle failed to remain latched securely and independently unlatched. The “SRS” warning light illuminated. In addition, the contact stated that on occasion, the driver’s side seat belt buckle failed to unlatch, and excessive force was needed to depress the unlatch button on the seat belt assembly. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. Upon further investigation, the contact associated the failure with NHTSA Campaign: 20V811000 (Seat Belts); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 11,000.

I own a 2021 Chevrolet Colorado Lt Extended Cab 2WD. The rear differential has failed prematurely at 70000 miles. the failure caused loud whining/grinding noises, vibration, and unsafe driving conditions. After researching online, i found many other 2021 Colorado owners reporting the same issue with rear differential failure, often at relatively low mileage. This indicates a widespread defect in the differential assembly. There are existing GM Technical Service Bulletins (20-NA-034, 20-NA-156) related to axle/differential noise and machining defects, but GM has not issued a recall or extended warranty coverage. Differential failure can lead to loss of power to the wheels or lockup while driving, which poses a serious safety risk. I request that NHTSA investigate this issue and require GM to issue a recall or Special coverage adjustment for the affected vehicles.

Complete engine failure due to defective crankshaft malfunction, truck taken to certified repair shop and then dealer, deal not responding for 24 days. Engine failed traveling on the highway was fortunately able to pull over, stranded. Engine light came on and the engine failed completely 5-10 min after on a 2 hour return trip home. Certified repair shop informed me this is the exact same reason of the recall just that my vehicle wasn’t currently under the recall. Vehicle component has been recalled on other Chevrolet vehicles manufactured during the same time just not this one yet.

There was a catastrophic engine failure of a 2021 Colorado 3.6L V6 engine. The engine has been replaced by GM and the failed engine is in the dealers' possession. While driving on a congested street, the engine misfired and immediately stopped. The vehicle rolled to a stop in the middle of 3 lanes. Occupants had to flag down traffic while pushing vehicle to the side. There was no warning lamps, messages or other symptoms, such as knocking, prior to the failure; and the oil service was maintained per manufacturer. Two separate dealers found "piston to valve contact, top of piston severely damaged, and metalic debris in intake plenum." GM Service Bulletin 19-NA-256 has identified "Seized engine" caused by defective "crankshaft main or rod bearing failure" that can put the oil filter "in by-pass and distribute unfiltered oil with bearing debris throughout the engine." In addition to the rod bearings, designated inspection points are the cam caps and camshaft journals on the heads and the timing change idler sprocket for stiffness when turning. Since the vehicle was 15,000 miles over the 60K warranty, they would not perform the designated diagnostic steps in Service Bulletin. Owner waiting on independent oil analysis. Service department provided pictures of metallic debris and valve damage, as well as the damaged spark plug. After opening Case # 9-14977425869 with GM Customer Service and asking why Warranty has not been extended or a Recall issued for the known manufacturer defect in the TSB, the response was "it likely has not occurred enough times to warrant a recall". With a dealer discount, total towing, diagnostic and repair costs exceed $11,000. Results of Blackstone Labs oil analysis will be provided when completed, however, the oil was just changed 462 miles prior to the failure, so a sample of the previous oil that would have contributed the most to the failure was not available (6,948 mi on previous oil).

The vacuum pump brake booster on my Chevy Colorado went out with no warning first the camshaft went out then once the cam shaft was fixed the brakes didnt work luckily I made it home but the risk was there as the brakes became incredibly stiff and hard to press with me using all my weight to stop the truck I had a mechanic look at it and confirm the pump/booster as the readings show it’s getting power and that it has air but the pump is not working there was no warning no lights no nothing one day it was working the next it wasn’t same with the camshaft both things happened with zero warning

I was unable to turn the truck off and remove my key. I restarted truck, backed up and put back in park. It took 10-15 minutes of sitting in truck to finally get key out.

When truck is put into park the key will not turn to the unlocked position, the key only goes as far as the accessories position. Not sure that the truck actually goes into park since I can not remove the key without playing with the shifter. This is a continuous problem with the truck

In December 2024, at under 50,000 miles, my 2021 Chevrolet Colorado suffered complete brake failure caused by vacuum pump failure. The vacuum pump failure led to irreparable internal engine damage, requiring complete engine replacement under warranty. Sudden, complete brake failure in traffic could have led to a serious accident causing injuries or death to myself and/or others. The component was inspected by the manufacturer and the service advisor at the dealership stated this was "kind of a known issue on Colorados". There were no warning lamps, messages, or symptoms of the problem prior to the failure. This vacuum pump failure is documented in GM Technical Service Bulletin #21-NA-268, which addresses vacuum pump failures on other GM vehicles. The identical failure mode in my 2021 Colorado demonstrates this is a systemic manufacturing defect, not an isolated incident.

Brakes make an intermittent grinding sound when cold but make no abnormal sounds when it is warm out. As far as the suspension goes..... The truck sits higher on the passenger side than the driver side by almost 1 inch.

Beginning at approximately 80,000 miles I began to notice I could not remove the key from the ignition switch at times. Turning the vehicle on and off, shifting repeatedly into park, turning the steering wheel and pressing the brake had no effect. I now have 90,000 miles and the problem occurs about half of the time when trying to exit the vehicle. It is dangerous to leave the vehicle with the key still in the switch. I called the dealership and they said they were familiar with the problem and if it was like others they had encountered, it would require changing out the shifter mechanism. I took the Colorado to the dealership on 9/10/2025 and the diagnostics showed that it was a switch problem in the shifter. The repair was $720.15 which I had completed. The shop people said it was a fairly frequent issue with that model and some others

The contact owns a 2021 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the steering wheel briefly vibrated, and there was an abnormal knocking sound coming from the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering rack. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who then diagnosed a failure with the lower steering shaft, and the transmission 4x4 climbing gear. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 53,000. The VIN was not available.

I was involved in accident where a driver ran a red light traveling approximately 60-70MPH and collided with the front of my 2021 Chevy Colorado ZR2 (22700 Miles). The hood was torn off, the entire front end of the truck was crushed with significant damage to the engine. The OnStar / SOS system also failed to work after the crash. The truck was deemed a total loss. I have spinal injuries, head and neck injuries, as well as leg injuries due to my knees taking the brunt of the impact into the dash. The airbags did not deploy.

The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving 45 MPH, the vehicle lost automotive power. No warning light was illuminated. The contact pulled over to the shoulder and the started and fuel pump fuse were replaced as a temporary repair. The vehicle was towed to a local dealer, where it was diagnosed and determined that the starter and fuel pump fuse needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the same local dealer; however, after the second attempt to repair the vehicle, the failure persisted. The vehicle was taken to Stingray Chevrolet (2002 N Frontage Rd, Plant City, FL 33563); where the vehicle was purchased, and the contact requested a second opinion. The contact stated that the vehicle was repaired; however, the failure reoccurred. The manufacturer was made aware of the failure. The failure mileage was approximately 27,000.

Backup camera has failed at 38,000 miles. Backed into a tree damaging the rear bumper.

Brake failure. Brake pedal became hard to push and little braking action. I relied on downshifting and the parking brake to stop the vehicle from 40MPH.

2021 Chevrolet Colorado shifter would not work properly When put into park it would not allow me to turn the key all the way to the left and therefore would not allow me to remove the key. So my truck is only 3 years old, I keep up with preventative maintenance and this should not have happened. It just cost me $518.97 to get repaired. My husband and a friend both have Chevrolet (Malibu and Blazer) and both also have shift problems. Seems to me that Chevrolet has issues with their shifts.

Power steering completely failed on 6/28/2024. Truck was purchased new in March 2021, and has less than 36,000 miles. Local Chevy dealer said entire power steering assist assembly must be replaced at $2,000+ but the wire harness is on backorder. Recall #21V213000 was for similar problem in 2015 models but the problem still persists, at least through June 2021. Obviously, GM dealer's must be replacing a lot of power steering assists if they can't keep the parts in stock.

The power steering went out while driving. How can this not be a safety issue? What if someone was executing a turn when this happened? A warning lamp did briefly appear, however, steering never restored. GM obviously knows about this as there is a TSB for this very issue. Why are they not being made to correct this instead of charging the Customer $600+? Seems like just a matter of time till there's a serious incident if there hasn't already been one.

If you review the Chevrolet Colorado for the last number of years, one will find that there is an issue with the key not removing when turning the vehicle off. I am experiencing this problem with a 2021 Chevrolet Colorado. In some of the previous years the issue was referenced to a issue where the shifter needed repaired or replaced. My point is that it has been an ongoing problems for years which the NHTSA should demand that GM fix it without cost to the consumer. In my case, as a result of not being able to get the key out, it caused the battery to drain. It could easily leave someone stranded.

The key is getting stuck in the ignition switch. I researched online and it appears to be a common defect with many of the Chevy trucks. This is a big safety concern.

The contact owns a 2021 Chevrolet Colorado. The contact stated that while driving at unknown speeds, the check engine warning light illuminated. Additionally, the navigational system and radio continued to reboot, and volume increased to high levels without driver interaction. The contact replaced bank two and valve two and stated that the cam shaft exhaust was faulty. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to bank two, the cam shaft, and that the vehicle was idling roughly. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 46,000.

Very heavy rain, hit standing water on roadway lost control in to the ditch. Truck totaled, air bags did not deploy.

The engine is needing replaced. I was driving down [XXX] and the engine, electric control system, and stability lights all went off. The engine started shaking. The Chevrolet dealership says it's $6,500 before tax to diagnose or I can replace it for $10k before tax. I believe they know what the issue is, but not telling. The engine should not fail so.soon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The brakes went out on the vehicle while my service technician was driving and he barely missed getting in an accident. We had it towed to the Chevy dealer and the brake Pump shattered causing damage to the exhaust clamp and they are telling me it’s not under warranty or recall but I see this is happened with millions of other Chevy vehicles?

The truck has only 40K miles on it. I was checking under the hood when without notice the heed dropped hitting me in the head and pinning my hand under the hood thus trapping me there. A rescuer released the hood release lever so I could escape. I had a lump on my head and my hand was /wrist was bruised. I am on blood thinners so I consider myself lucky. The stanchions that hold the hood open suddenly failed and will not hold the hood open.

I was sitting at a traffic light stopped when all of a sudden the truck tried to accelerate, I stood on the brakes to get it to stop then all of a sudden it was like i was giving it gas again and I hit the car in front of me again but harder the second time.

Just prior to 8/1/22, check engine light came on. They found P0014 set, lack of power, rough idle. They found oil pushed through bank 1 cam solenoid actuator and had to replace on 8/1/22. Check engine light came on again in mid August 2023. Found P0024 code and had had to replace the cam actuator again. This time GM has part on backorder, like they are fixing systemic issue with part. They could only replace by getting from another dealer. Still charged me for part even though it was just replaced 12months ago. Would like to know if this is a systemic issue with GM.

Power steering failed. Indicator on instrument cluster said to repair power steering. Steering wheel is locked. Truck has 49,000 miles. Never been driven off road.

Steering becomes extremely stiff after 20 min at highway speeds. The problem only happens during highway speeds. Steering will "stick" and when wanting to change lanes or avoid a rough spot or hazard. You have to jerk the steering wheel to break it loose. Often, the effort required causes overcorrection, and you need to re-correct the wheel back suddenly. Even passengers notice the over steering required to change lanes. It doesn't feel very safe and my warranty ran out on time 2/11/24, not mileage. Researching the issue it appears there are many owners of the Chevrolet Colorado experiencing the same steering issue. The vehicle is a 2021 Chevy Colorado with 30,250 miles and very well maintained. I do have an extended warranty but they do not cover the repair/issue due to the power steering is electronic.

I have 2021 Chevy Colorado pickup truck. Put the truck in park and unable to turn off and remove the key. This is the third time this has happened this week . The first two times I moved the shifter from park to drive and back and it released. The last time I had to sit in my drive way for twenty minutes with the truck running before I could turn the key to shut off the truck. This is a very dangerous situation if there was every an emergency and not being able the shut off the truck.

When I stop and try to turn key off it does not turn to off. Have to turn back on and try shifting neutral and back to park. Then try straightened wheel and eventually key will go to off position and take out key. Started few days ago intermittently and now more often. Mileage is 36317 so warranty if expired. I will not pay dealer for analysis since it should be covered under engine. Also have seen 100s of complaints with this online for 2016 thru 2019.

Gear shifter won't recognize the truck is in park. When attempting to turn off vehicle accessories stay on and key will not come out. Dealer replaced my shifter today and the third time parking after being fixed, the issue remains.

The contact owns a 2021 Chevrolet Colorado. The contact stated that the instrument panel went blank while driving. Additionally, the navigation system was inoperable for approximately 15 minutes. The contact turned the system to the off position, but the system failed to regain function. There was no warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 15,000.

2021 colorado has a low to almost non existent turn signal chime and lane departure chime even with the radio off or very low. There's no way to adjust the vehicles audio chimes. 2021 colorodo with approximately 11k miles on it.

Vehicle pulls to the left and noise in front end. Excessive play in left upper ball joint and control arm. Reported to Chevrolet dealership, parts replaced under factory warranty Told dealership I was going to report to NHSTA Do not know what became of the parts

Windshield Wipers In-Op. Driving In Heavy Traffic At Highway Speed. Down Poor Started And Windshield Wipers Failed To Operate Nearly Causing Accident.

I have taken my vehicle into the shop twice for an issue with the transmission. The first time they did a software update on the vehicle. They said that that would fix the issue. The vehicle was working fine for a week I took the vehicle back to the shop because it was making a clunking noise again when I put it in reverse. I recorded the incident of the clunking noise and I provided it to the service manager. They kept the vehicle for two days and stated that they were unable to replicate the issue. Even though I sent them a video they tried to tell me that it is normal for the vehicle to make a clunking noise when put in reverse. Upon further investigation online and speaking with people that know how to work on cars they stated to me that that is not normal. I have determined that multiple other Colorado’s have had this issue based on what I found online at this point in time Chevy need to do something about this or refund my money.