NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Chevrolet Colorado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
#1 Adaptive cruise control suddenly brakes when there are no vehicles ahead. #2 After completing right turn with right turn signal flashing the left turn signal is activated and flashes three times.
When trailer is plugged in Left Turn Signal cannot be found by Trailer Light Test via onboard diagnostics. Left turn signal function correctly when trailer is not connect. When trailer is connected left turn signal flashes rapidly.
Signal on to turn right. Turn completed and left signal turned on by itself. Driving on freeway, cruise set 65mph, lane keep assist turns off without warning. Veered into shoulder unexpectedly.
The digital instrument panel and infotainment systems turn off and restarts. This causes you to not see speed or any other critical info for 30seconds to 1 min.
Blind spot intermittently turns on despite no vehicle in blind spot or any where near. This still occurs even though the dealership updated the firmware and said it was fixed.
The contact owns a 2023 Chevrolet Colorado. The contact stated that several sensors were activated with contact being alerted to an issue with the Lane Keep Assist, and the vehicle veering out of the intended lane. The contact stated that while driving 45 MPH, the Forward Collision Avoidance: Automatic Emergency Braking activated unintendedly. The contact stated that the failure was self-corrected. The dealer was contacted, and an appointment was scheduled. The contact inquired of the the dealer if the VIN was included in NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance). The dealer informed the contact that the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 15,000.
Within in the two weeks of owning my truck the forward collision warning has alerted and forcefully slammed my breaks to a complete stop. One going 75 mph on the highway and once during normal in town driving. I have deactivated the system ever since. I did make my dealership aware but they just said they aren't aware of any issues. The driver side blind spot monitor constantly gives ghost alerts when it is dark.
Rotors have warped at 17,000 miles. Has been confirmed by dealership to be the issue. This is incredibly soon for this issue to arise, and driver has not driven erratically or applied brakes suddenly. Noticed when brakes suddenly started shaking entire vehicle when applied.
On [XXX], I discovered that the backup camera on my 2023 Chevy Colorado was malfunctioning. Regardless of whether I was operating the vehicle in reverse or manually activating the backup camera, it remained inoperable. On the same day, I made a reservation with my local Chevrolet dealership in Elko, Nevada, to have the backup camera inspected. I took the truck to the dealership on July 19 for a repair under warranty. However, the technician informed me that the issue could not be resolved and believed it was a harness that had become pinched and required replacement. The dealership ordered the necessary part but was unable to provide an estimated time of arrival (ETA). As of December 1, despite my efforts to resolve the issue with both the dealership and GM’s corporate entity, I have yet to receive an ETA or any parts for repair. According to the National Highway Traffic Safety Administration (NHTSA), backup cameras are mandatory safety equipment for vehicles manufactured in 2018 and newer. I have brought this matter to the attention of GM and the dealership, but it appears to be unaddressed. The design of the truck makes it challenging to see behind, and the inability to perceive potential hazards in the rear poses a safety risk. GM has failed to address this issue, despite the fact that it is a critical safety feature. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When a right turn signal is selected and a right turn is made, the turn signal clicks off and turns on the left turn signal. Dealer replaced turn signal switch and problem still occurs.
Sunday (05/26/2024) I was driving around 15km aprox. from my home and message of Forward Collision Warning appears in the screen says that it is not working, in a period of 30 min, the message appeared as 6 times, after that message disappeared. Today, Wednesday 05/29/2024 7:10 am, my car died, not turn on, nothing works, it is as if battery was removed. My Colorado has 13000 kilometers. Monday, I drive it normally (no issues no messages), since Monday 6 pm and all Tuesday my Colorado was parked in my house. This is the second time that it happens, the first time occurred on 04/22/2024 my car died (11800 kilometers), I used normally on 04/20/2024, previous days I receipt the same warning message. Dealer could not find the issue. They updated software related with the recall related with the module of ADAS. Dealer will review again.
Dash cluster initially went blank while driving and there was no speedometer or console. The vehicle alarm was also reported as going off in the middle of the night without anything around the vehicle. I took it into the dealership and they replaced several parts including the dash and radio components. They also performed a front camera recall repair. A few weeks later after driving around 250 more miles, we were driving in traffic around 50 mph when all of a sudden the vehicle came to a complete stop with no foot on the brake and injured my husbands neck and my wrists from how abrupt the stop was. The vehicle basically shut down and had to be restarted several times to get it to start back up again. Had roadside assistance tow it into the dealership again and they said that it happened during their test drive of the vehicle as well and was beeping and stopping at shadows on the ground. They drove it about 65 miles before it did it again. They returned the vehicle to us, unable to repair the issue and the GM technical engineer told them to just turn off all of the safety features in the console and that I would have to make sure they were turned off before driving the vehicle every time or if it lost power. They turned off the emergency braking controls with this action. Asked me to also adjust the gap to mid for object detection. They replaced the front camera with the recall and it still did not fix the issue. They told me that my truck does not have adaptive cruise control but the devices were acting like I did. I don't know if this is true or it is just another excuse. Note- This is the 2nd Chevy Colorado that i have had in 6 months with same issues as the dealer replaced the first lemon after 2 months.
3 different issues 1. Automatic emergency braking: Was driving and truck slammed brakes twice at 55 mph to 15mph There was no cars or people anywhere around truck when it happened. The jolt was so bad my neck and my wrist hurt for 3 to 4 days, If there was it would have caused an accident. Took truck in twice once to for recall and 2nd for the brakes slamming. Chevy said they couldnt make it happen again so they cant fix it. I explained it didnt happen for over 11,000 miles so how I just have to wait until it happens again. The light and sound still goes off randomly but brakes haven't slammed yet. Very dangerous this really puts mine and others at risk. 2. Windows don't always go down Part has been on order may still waiting Aug 11, 2024 3. Recently truck won't start battery dead. Going to take in tomorrow. I reached out to gm due to chevy dealer said they are the only ones that can fix issue. That didn't work either. I still have a brand new deg Effective truck. Don't know what else to do. Lawyer says to take it in 2 more times then they can start a case. All I want is it fixed specially when I bought it new.
Got a letter that my vehicle had a recall on adas system. Took it in to get fixed. A week later was driving home from work on a straight away and Trucks brakes slammed from 50 to 15 then let up. The impact was like Someone hitting me from behind. Strained my neck and wrist. Because I was in shock it happened so looked around and there was only one truck 2 lanes on side of road. When the brake released I started driving again. 3 min later It then happened again. I was scared it would happen again so I drove home real slow. We took it back in to get fixed on [XXX] at the chevy service in hemet. Roger used a sensor reader showing brakes locked up twice. They said they checked it and because there was no issues showing. They didn't fix it. Roger said they drove it 10 miles and nothing happened I explained I have driven it 11000 miles and nothing happened until Last week. How can they send me away without fixing a very dangerous issue. As of today [XXX] it can still happen. I was lucky there was no cars behind me that day it would be a different story. Now I have to call GM to try and get them to tell hemet chevy to fix it so no one gets killed or hurt next time it happens. What ever happened to fixing the issue? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Chevrolet Colorado. The contact received notification of NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance). The contact stated that the dealer did not provide a diagnostic test, but the dealer updated the software system. The contact stated that the electrical failure persisted after the software updated was performed. The contact linked the failure to the front camera module system that might falsely detect an obstacle causing the automatic emergency braking to engage unintendedly. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
About 4-6 times while traveling a 170 mile stretch of [XXX] from Castle Rock to Trinidad CO the vehicle will automatically brake from 75 mph to 65-70 mph when using adaptive cruise control. There is nothing in the road ahead of the vehicle. The automatic braking then releases and the speed resumes to 75 mph. This has happened on each trip since the purchasing the vehicle new in October 2023. Most recent incident was [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving down the expressway at 70 MPH traffic stopped ahead, I applied the brakes easy to slow down. Dash lit up with "BREAK FAILURE" DO NOT DRIVE OVER 60MPH, brakes beome "VERY SONGEY"
The contact owns a 2023 Chevrolet Colorado. The contact stated that while driving, the vehicle decelerated from 70 MPH to 30 MPH. During the failure the check engine and traction control warning lights were illuminated. The vehicle was towed to the local dealer who diagnosed an engine cylinder misfire. No further information was available. The contact stated that the vehicle was serviced by the dealer on several occasions for the failure however, the failure persisted. The contact stated that the vehicle was unsafe to drive. The manufacturer was notified of the failure. The failure mileage was 3,000.
I had recall repair done with the dealership mechanics. After 2weeks in the shop I received the truck back. I drove it for 3 days with no issues. On the 4th day it started emergency braking and I was almost rear ended. On the same day upon starting the engine the radio screen was black. I waited a few seconds turned off the engine and restarted the engine, the instrument panel and radio screen did not light up for several seconds.
while driving with no other vehicles surrounding us, the Pick up truck all of a sudden activated the breaks
On several occasions the brakes were applied in a forceful manner for no apparent reason including one time when I was making a right turn and almost got rear ended by the vehicle behind me when I came to a forced stop
The transmission suddenly went out while driving on the freeway. The vehicle suddenly reduced speed while on busy freeway impeding the flow of traffic.
The blind spot warning will light up on the passenger side randomly when no other vehicle is present. If changing lanes while this occurs the vehicle will try to force you back into the lane you are trying to depart from. This false warning could potentially result in an accident. The dealership has so far been unable to recreate the problem, but this was only attempted once. The dealership did state that this is not the first time this issue has been brought to their attention. I have also found numerous complaints online regarding the exact same problem. No other warning lights have appeared. The vehicle has not been inspected by the manufacturer or others besides the dealership.
Driving along a two lane country road when out of know were the truck lock up the brakes, there was know traffic in front or rear, lucky for use. The only thing was a park car about 200 ft off the road with no one in it. I have since taken the dealer who spent 5 hours looking at the system only two come back and tell me it working as designed. He told me to be careful as it is very sensitive. Boy ain't that great, the thing that's supposed help you to avoid crash got cause a crash.
When driving through an intersection, the vehicle incorrectly applied the automatic emergency braking system. There was no risk of crash, however the application of the hard braking in the intersection put me at risk of a rear collision. I do see that the new recall is supposed to address this issue.
The Automatic Emergency Braking System failed me today. The truck is available for inspection. I was driving at about 45 mph, when a car pulled out from a driveway infront of me when it probably should have waited, but there was still time for me to brake safely. I started to apply the brakes and the truck slammed on the brakes, no red lights on the dash flashing, no warning beep. I pulled my foot off the brake because I wasn't sure what was happening but, the truck slammed the brakes to a full STOP.. instant stop! If there had been a car behind me, I would most certainly have been rear ended. The seat belt locked up, my body was thrashed forward twice because of the quick slow down and the stop. I'm sore, scared and not sure what to do. This isn't something that can be recreated without putting someone else in danger. This is not a safety feature, it's an accident waiting to happen!
I live in a hands free phone state while driving. My vehicle constantly looses contact between my phone and the vehicle.
Roof panel buckled under pressure from car wash blow dryer and also pops under highway speeds while driving
Vehicle panic braked for absolutely no reason at all. I was rounding an ascending curve, there were no vehicles within sight in front of me. Fortunately there were none directly behind me either.
Forward collision engagement at 35mph when nothing was in front of vehicle
Twice in the first 6000 miles this vehicle has suddenly activated the forward collision avoidance system with emergency breaking although no cars were around. Fortunately a vehicle wasn’t behind me otherwise there may have been a collision. I took the vehicle in for service with this complaint and the dealership simply said they could not reproduce the issue during a test drive. Obviously this wasn’t helpful.
BSWS does not function correctly. It will light up warning in mirrors when ther is no vehicle approaching. Then many times both mirror warning lights will be on for a long time even an on empty road, such as a drive way. This condition is very dangerous for the driver as he gets a warning of a vhicle in his blind spot when none is there or no warning when one is there. Have taken back to dealer and no resolving of this very dangerous condition.
There is a squeak that comes from the front suspension at low speeds. I have taken it in for repairs twice, the last time it was in the dealership for one month. They replaced the bushings and stated the issue was resolved, however the squeak is still present.
When making right turn with blinker on, after completing turn, blinker automatically turns on left blinker. Difficult to turn off. Sometime blinker stalk sticks, and I can't turn either blinker back on.
After completing a right turn with a right turn signal, the vehicle will sometimes signal a left turn for 3 blinks. I believe this is because the turn signal stalk 'bounces' down to the left turn signal area when returning back to normal position from a right turn. This is a safety issue because the vehicle is signaling a left turn when no turn is intended. This could cause confusion to other drivers on the road. I have taken it to my dealer who attempted 3 times to fix with no success. It's a common issue that GM has not addressed for a long time now.
The contact owns a 2023 Chevrolet Colorado. The contact stated while driving 45 MPH, the Forward Collision Avoidance: Automatic Emergency Braking system was activated erroneously, and the vehicle decelerated to 10 MPH before the feature was released. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 5,500.
While driving the vehicle on three occasions the automatic emergency braking system activated for no apparent reason. The unexpected activation caused the vehicle to brake very hard and the possibility of a rear collision from a following vehicle could have been catastrophic. There were no symptoms or warning indications prior to the incidents. I have deactivated the AEB system until the dealer can correct the problem. I just learned of the problem on 2/22/24, so have not had an opportunity to have the problem corrected.
Driving down a 35 mph road. No traffic ahead of me or behind me . vehicle suddenly slammed on the brakes as if it detected something in front of me. Was unable to give the vehicle gas until it was done braking to nearly 0 mph. Luckily no vehicles behind me or it could have caused an accident
While driving the blindside indicators will come on when nothing is there. The window switches and door lock button on the driver side door will not work when the blindside indicators are on. Also the light on the door lock button turns on and off randomly when the indicators are on with nothing there. The doorlock button on the front driver side door didn't work when the truck was in park. Haven't noticed if the windows and doorlock button don't work when the indicators are not on. Andriod Auto wouldn't connect wireless and has been till now.
Vehicle at random moments will automatically make the vehicle brake to a complete stop. Very dangerous thing to happen and has happened about 5 times and one time my vehicle was side swiped as the vehicle maneuvered away from and hit my rear right side to avoid my braking on the freeway.
Anti-theft alarm keeps going off at random points of the day. Nobody is near vehicle when this goes off and all doors are constantly reclosed to ensure everything is shut properly. Alarm continues to go off.
My infotainment system as well as my driver display system black out and does not have a fix for it. I have had to drive my truck with no speedometer no safety info or system. I use my truck for work. I have no clue even how much gas is in my truck. Everything is controlled through this system.
2023 Chevrolet Colorado truck turn signal indicator appear to have design flaw. The turn signal indicator will frequently return past the turn signal stop position after making a standard 90 degree right hand turn. This movement past the stop point initiates the left turn signal indicator to cycle for 3 cycles as if the driver is immediately attempting to go to the left. This poses the risk of other drivers taking sudden or evasive actions to avoid the sudden and unexpected immediate lane change indication made by the vehicle. Ultimately leading to the potential of the reacting driver being rear-ended or other adverse affects of them taking sudden action. The dealer has attempted to address the issue by replacing the turn signal indicator. The issue seems to get better, but is now appearing again with the replacement unit. Indication of this issues prevalence in found in several online forums. Most of which people are putting off reporting the issue believing it is a minor annoyance to themselves, and not understanding the potential larger impact to other drivers around them.
Bought car on 10/28/23 and as I was leaving the dealership, I applied the brake and the pedal went to the floor. An error code came up "Brake System Failure". The truck was immediately brought back to the service department. 10/31/23- Capital Chevrolet service department checked the error and deemed the vehicle was safe to drive. 11/8/23-I was turning right on a main road and moved into the far left lane to turn left at a red light. When I applied the brakes, the pedal went to the floor and the truck would not stop. I drove over the median on to the opposite driving lane to avoid rear ending another car. On coming traffic was still at the red light, so there was no collision. November 27th-the service center said that the truck was ok to go and I requested all documentation for the incident which I will attach. The service department was not able to duplicate the error and gave me back the truck.
The blind spot warning in the mirrors is on most of the time for no reason, usually when decelerating, when accelerator is touched the blind spot warning will go out. When the blind spot warning is on the windows will work, very dangerous situation. The service door latch system warning will appear once in a while as well. If you look on the many Chevrolet forums, you find hundreds having the same issues.
UNKNOWN. DRIVING DOWN THE HIWAY THE COMES TO SUDDEN STOP WHEN THE FORWARD COLLISION IS ON WHEN NOBODY IS IN FRONT OF ME. ALMOST GOT REAR ENDED BY A TRANSPORT TRUCK
After starting my 2023 chevy colorado trail boss and letting it idle for several minutes, my blind spot monitors will both illuminate on each rear view mirror for no apparent reason. When this occurs, I am unable to roll my windows down. Also, this issue occurs at random times while driving, seemingly occurring more when braking or decelerating. This issue renders my blind spot monitoring system unreliable to hard to trust. My truck also tells sometimes to service my door latch system when these issues occur. Although these issues seem to resolve on there own, they continue to persist everytime the vehicle is needed or driven. My blind spot monitors, in general, will also illuminate when trees or traffic signs etc. come into view. Also sometimes rendering my window switches useless.
2 incidents. 1. The blind spot indication (driver side) gives false readings sometimes. Will light up at various times in clear weather with no vehicle next to me. Sensors checked and were clean. 2. The vehicle had a dead battery. It was jumped by roadside assistance. When started, the vehicle had a check engine light. I called Onstar (hands free function built in) to diagnose the problem while driving to charge the battery. Onstar told me what it said and indicated I should take it to the dealer. When I attempted to merge onto OK-51 the vehicle suddenly stopped accelerating without warning causing me to nearly miss another vehicle while merging. When I looked down at the IP, a message came up saying vehicle limited to 62 mph. I wasn’t previously warned or told by Onstar that this would happen (I was still talking to Onstar when it happened and the customer service representative sounded surprised). I did not collide with the vehicle but the other vehicle had to take evasive maneuvers to avoid my unintentional slow merge.
I turned my vehicle on and noticed the instrument panel screen was completely off. I tried to turn it off and on again and it stayed off. I had to drive home with no instrument panel. after 5 hours I turned on the truck and it finally came on
With right turn signal engaged and immediately after making every right turn, the vehicle's left turn signal flashes for a number of seconds for no reason. Dealers cannot fix this issue and have advised filing NHTSA complaint.
Data synced from NHTSA on May 4, 2026