2012 Chevrolet Cruze Complaint Log

COOLANT LEAK. OUTLET HOUSING CRACKED. OIL LEAK. PCV VALVE COVER LEAKING.

2012 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO WATER PUMP LEAKAGE. *LD THE CONSUMER STATED THE WATER PUMP WAS REPAIRED AND BEGAN TO LEAK AGAIN THE SAME DAY *JS

I HAVE A 2012 CHEVY CRUZE LTZ RS WITH 35,162 MILES.I WAS DRIVING HOME FROM WORK AT 2AM DURING A SNOW STORM. 30 MPH IN WHITE OUR CONDITION. LUCKILY I WAS ON A CITY ROAD. OUT OF NOWHERE MY SERVICE STABITRACK LIGHT FLASHES AND MY SPEED REDUCED DRAMATICALLY AND MY CAR BECAME ERRATIC. I WAS ALMOST REAR ENDED BY A SNOW PLOW.I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED. I BASICALLY HAD NO CONTROL OVER MY CAR. I HAD NO IDEA WHAT IT WAS AND IT SCARED THE LIVING DAYLIGHTS OUT OF ME.I WAS SEARCHING FORUMS AND THIS SEEMS TO BE A COMMON ISSUE WITH THE CAR. HOWEVER CHEVY DOESN'T CARE ENOUGH ABOUT ITS CUSTOMERS TO ISSUE A RECALL ON THE ISSUE. I HOPE THIS ISSUE CAN BE ADDRESSED BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED

RADIO AND COMMUNICATION MODULE IS TURNING ON AND OFF. STABILITYTRAK CONTROL LIGHT COMES ON AND ABS BRAKES LIGHTS COMES ON.

TIRES LIGHT ALL THE TIME, OVERHEATING ALL THE TIME SPEND 100 OF DOLLAR ON ANTI-FREEZE COOLANT RAN IN OVERFLOW TANK SPENT OVER $769.00 0N PEOPLE GIVING FALSE REPORT ON WHAT WRONG WITH VEHICLE. I TRIED TO FILE FOR BANKRUPTY BUT WASN'T SUCCESSFUL DUE LOW INCOME. STOP ON CITY STREET.

LIKE ALL THE OTHER CHEVROLET CRUZES WITH RADIO ELECTRICAL PROBLEMS. MY 2012 LTZ CRUZE WITH 50,000 MILES ON IT IS ALSO HAVING THE SAME ISSUES. ON FEBRUARY 10, 2017 MY RADIO STARTED FREAKING OUT. IT WOULD GO OFF AND ON SEVERAL TIME WITH THE RADIO SOMETIMES WORK AND OTHER TIMES NOT. THIS WOULD HAPPEN UP TO 4 TIMES WITH IN A 1/2 HOUR OF DRIVING. MY DAYTIME RUNNING LIGHT IN THE DASH WILL GO ON AND OFF. THE BLINKER WOULD GO ON AND OFF. AND AFTER READING ALL THE OTHER PEOPLE POSTINGS I SOON WILL BE HAVING MORE ISSUES WITH THE ELECTRICAL/RADIO/DASH ISSUES AND THE CAR SHUTTING DOWN AND POSSIBLE STEERING PROBLEMS..... THAT'S JUST GREAT! WHY HASN'T GM DONE ANYTHING ABOUT THIS? WHY IS IT THAT PEOPLE HAVE TO HAVE A RECK AND POSSIBLY DIE BEFORE GM FIXES THIS.....WE PAY A LOT A MONEY FOR THIS CARS AND THEY SHOULD LAST A LOT LONGER WITH OUT ISSUES.

SERVICE TRACTION CONTROL

I AM HAVING PROBLEMS WITH MY TRUNK RELEASE. THE TRUNK WILL RANDOMLY POP OPEN WHEN THE CAR IS IN PARK AND WHEN I START THE CAR AND, WHEN THE CAR IS OFF AND IN PARK.

VIOLENT JERKING WHEN SWITCHING FROM PARK TO OTHER GEARS. SLUGGISH ACCELERATION FLASHING D

I BELIEVE THE GM RECALL 25302 ON CHEVROLET EQUINOX VEHICLES SHOULD BE EXPANDED TO INCLUDE THE CRUZE MODEL. I OWN EACH OF THESE MODELS AND HAVE NOT HAD AN ISSUE YET ON THE EQUINOX, BUT THE CRUZE HAD TO HAVE WIPER BALL JOINT REPLACEMENT THAT IS EXPLAINED IN THIS EXISTING RECALL. PLEASE CONSIDER EXPANDING THIS RECALL TO INCLUDE ALL MODULES OF CHEVROLET THAT UTILIZE THIS SAME WIPER BALL JOINT BECAUSE THIS DESIGN FAULT EXISTS ON THE CRUZE MODEL AS WELL. MY CRUZE WAS FIXED AT A GARAGE THAT IS NOT CHEVROLET DEALER AFFILIATED, SO I'M NOT SURE HOW THE NHTSA TRACKS THESE TYPES OF ISSUES. THE ISSUE WITH THE CRUZE WAS THAT THE PASSENGER SIDE WIPER BLADE WAS NO LONGER MOVING, THE BALL JOINT WAS BROKEN AND NO LONGER FUNCTIONING AND HAD TO BE REPLACED.

THE MORNING OF 1/5/17 I NOTICED MY PASSENGER WINDSHIELD WIPER WOULD NOT MOVE, BUT THE DRIVERS SIDE STILL WORKED. NO CHANGE ON THE AFTERNOON DRIVE HOME. ON THE MORNING OF 1/6/17, THE PASSENGER SIDE WIPER STILL DIDN'T MOVE, BUT THE DRIVERS SIDE WIPER MOVED UP AND THEN WOULD NOT RETURN TO THE DOWN POSITION. I MANUALLY MOVED IT DOWN, AND NOW NEITHER WIPER MOVES. VERY DANGEROUS AT ANY TIME TO NOT BE ABLE TO CLEAR MY WINDSHIELD, BUT WITH THE DIRT AND GRIME OF THE WINTER IN THE MIDWEST ALONG WITH THE CONSTANT FLECKS OF SNOW FROM THE CARS AROUND ME, I WAS STRUGGLING TO MAKE IT TO WORK SAFELY. I'LL HAVE THE ISSUE ADDRESSED WITH MY MECHANIC THIS EVENING/WEEKEND.

"TAKATA RECALL" I HAVE AND ISSUE NOW FOR MONTHS SINCE I FINANCED THE CHEVY CRUZE 2012. IT HAS SOMETHING TO DO WITH THE BRAKES OR RUNNING LIGHTS SWITCH. IF THE LIGHTS ARE ON RUNNING MODE AND YOU TOUCH THE BRAKES IT SEEMS THE RADIO GOES ON AND OFF, ALSO ACTS LIKE THE CAR IS SHUTTING OFF WHEN YOU ARE STOPPED. ALSO THE STABLITY TRAC LIGHT ON DASH COMES ON MULTIPLE TIMES. I DO NOT HAVE THE FUNDS TO HAVE SOMEONE CHECK ON THE SITUATION ESPECIALLY WHEN I HAVE READ UP AND SEEN SO MANY COMPLAINTS BOUT THE SAME THING. I BELIEVE THIS IS A MANUFACTURER PROBLEM MAYBE TO MUCH POWER SURGE TO CIRCUIT OR WHATEVER YOU WANT TO CALL IT. HOWEVER IT IS A SERIOUS CONDITION BECAUSE WHEN I WENT TO MAKE A TURN THE BRAKES N STEERING WENT OUT BASICALLY I ASSUMED THE CAR LOST POWER AND THANK GOD I KNEW TO HIT THE GAS PEDAL TO GET IT TO STOP , AND RE-FUNCTION LIKE ITS SUPPOSE TO DO. I HATE TO SAY THIS TO CHEVY BUT THEY NEED A RECALL ON THESE CHEVY CRUZE 2012"S . BEFORE SOMEONE LIKE MYSELF OR ANOTHER GETS HURT OR EVEN WORSE KILLED IN THE CAR SYSTEMS MALFUNCTION. FEEL FREE TO CONTACT ME. I WILL LOVE TO TAKE YOU FOR A RIDE IN THE CAR SO YOU CAN ENJOY THE FAULTY SYSTEMS I SEE AND WHO KNOWS MAYBE THE POWER BRAKES N STEERING WILL SHUT OFF SO YOU CAN FEEL THE WAY I FELT WHEN IT HAPPEN LESS THAN A MILE FROM HOME AFTER WORKING 12HRS. YOU ASK FOR A SPECIFIC DATE WELL THERE HAS BEEN SO MANY DAYS AND MULTIPLE TIMES IN ONE DAY IT IS HARD TO LIST ALL THE ACTIONS. BUT TRUST ME IF YOU WOULD LIKE TO TAKE A RIDE AND SEE FOR YOURSELF I BE MORE THAN WILLING TO COMPLY.

TAKATA RECALL I HEAR A DRIPPING SOUND UNDER THE HOOD, FOLLOWED BY A SOUND LIKE THE DRIPPING IS HITTING SOMETHING HOT. ELECTRONICS SUCH AS THE RADIO, SIGNALS, AND THE ENTIRE COMPUTER SCREEN IS OUT. THE CAR IS AT THE AUTONATION SERVICE CENTER ON SECURITY BLVD. IN BALTIMORE AND THEY ARE LOOKING TO PROFIT FROM THESE DEFECTS. IT'S SAD...

RADIO IS TURNING ON AND OFF. STABILITYTRAK CONTROL LIGHT COMES ON POWER STEERING GIVE OUT AND BRAKES

I JUST BOUGHT MY CHEVY CRUZE ON DEC 18TH 2016 AND ON DEC 24TH 2016 MY CAR WOULDN'T START WHILE IN PARK, NO WARNING LIGHTS, NO PEEPING, NO NOTHING JUST WOULD NOT START, I WAITED A FEW MINUTES THEN IT STARTED. I DROVE ABOUT 10 OR MORE MILES TO MY DADS WAS THERE ABOUT 5 MINUTES GOT IN MY CAR TO LEAVE, SAME THING, WOULDN'T START, AGAIN NO PEEPING, NO WARNING LIGHTS NOTHING,WAITED ABOUT 3 TO 5 MINUTES AND IT STARTED. I IMMEDIATELY TOOK IT TO THE DEALER, THEY TOLD METO BRING IT IN THE FOLLOWING SAT WHICH WAS DEC. 31, 2016, THE CAR STARTED THE REST OF THAT WEEK NO PROBLEM. TOOK THE CAR IN ON DEC. 31, 2016, THEY STILL HAVE MY CAR AND IT IS JANUARY 7TH, 2017, THEY CAN'T FIND WHAT IS WRONG. I HAVE SINCE DONE RESEARCH ON THIS CAR AND FOUND OUT IT IS THE MOST UNRELIABLE CAR OUT THERE. I DRIVE AN 82 YEAR OLD LADY TO HER APPOINTMENTS AND I CAN'T RISK BEING IN AN ACCIDENT BECAUSE OF CAR PROBLEMS. I GOT RID OF A 1994 FORD ESCORT BECAUSE OF IT BREAKING DOWN ALL THE TIME, NOW IT SOUNDS LIKE I JUST TRADED THAT IN FOR THE SAME [XXX] THING JUST A DIFFERENT MAKE AND MODEL. I AM NOT DEALING WITH IT, I'M TAKING THE CAR BACK ONE WAY OR THE OTHER. VERY DISAPPOINTED IN DEALERSHIP SELLING ME THIS CAR, SPECIFICALLY TOLD THEM I NEEDED A SAFE RELIABLE CAR AND THEY SELL ME THE WORST RATING CAR ON THE [XXX] LOT. NEVER EVER WILL I BUY A CHEVY OR A FORD AGAIN. WE WILL SEE HOW THE DEALER MAKES THIS RIGHT IF I GO BACK TO THEM OR GIVE THEM A GOOD REVIEW. IT HAS BEEN 7 DAYS NOW AND THEY STILL HAVE MY CAR AND EVERYDAY I'M TOLD THE SAME THING, DON'T KNOW WHAT THE PROBLEM IS, DON'T KNOW WHEN WE WILL GIVE YOU YOUR CAR BACK. MUCH LONGER DEALING WITH THIS AND THEY CAN TALK TO MY ATTORNEY. I DON'T WANT THE CAR BACK, TRADE IT IN OR GIVE ME MY MONEY BACK. THIS IS BULL. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNED A 2012 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER BRAKING. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A FENCE. THE AIR BAGS DID NOT DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE THEN TO A SALVAGE YARD. THE VEHICLE WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 13V360000 (SERVICE BRAKES, HYDRAULIC) AND 14V300000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 51,568.

DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING WHILE DRIVING ON CITY STREET. IT MOVED A QUARTER UP THE WINDSHIELD AND STOPPED WORKING. *TR

CAR GOES INTO A POWER DOWN MODE AND STABILITRAK LIGHT COMES ON. HAS BEEN IN DEALERSHIP FOR A WEEK AND STORED NO CODES TO DIAGNOSE. CAN BE DRIVING DOWN THE HIGHWAY AT 60 AND HAVE LOSS OF POWER. WILL EVENTUALLY CAUSE ACCIDENT. CAR IS STILL UNDER POWERTRAIN WARRANTY AND CANT BE DIAGNOSED. *TR

The "service airbag" alert comes up every time the vehicle is turned on. My mechanic told me that this may have been due to a faulty seat belt. This car has never been in a collision, is clean title, and otherwise is in good working conditions. The estimate for this repair was $950 parts and labor.

I WAS DRIVING BY MYSELF DOWN A BUSY ROAD, LUCKILY NOT TOO BUSY WITH TRAFFIC AND THE SERVICE ENGINE SOON LIGHT CAME ON WITH COMMENT STABILITY TRACTION. I IMMEDIATELY PULLED OVER, TURNED THE CAR OFF AND CALLED OUR CHEVY DEALER. I WAS INSTRUCTED TO LEAVE THE CAR OFF A FEW MINUTES THEN TURN IT BACK ON WHICH I DID. ALL THE LIGHTS WENT AWAY. I SCHEDULED AN APPOINTMENT FOR SEVERAL DAYS LATER TO HAVE THE CAR CHECKED. THE CAR WAS FINE THE REST OF THE DAY. THE NEXT DAY AROUND 3 PM I WAS LEAVING WORK THE STABILITY TRACTION LIGHT CAME ON AND THEN THE REDUCED ENGINE SPEED LIGHT CAME ON. MY CAR DROPPED TO 10 MILES AN HOUR I WAS ABOUT REAR ENDED. I TURNED ON HAZARDS. I RIGHT AT AN INTERSECTION, I STARTED BLOWING MY HORN CAUSE THE LIGHT TURNED YELLOW. I TURNED INTO A PARKING LOT. I IMMEDIATELY TURNED THE CAR OFF AND CALLED THE DEALER AGAIN. THE GUY ON THE PHONE STATED TURN THE CAR OFF AND ON FOR A FEW MINUTES AND IT DID RESET. HE SAID I SEE YOU HAVE AN UPCOMING APPOINTMENT. I SAID YES BUT I AM DROPPING THE CAR OFF TONIGHT AND HE STATED OKAY. NEXT DAY THEY PHONE ME AND THE"THROTTLE BODY" WAS BAD. MANY, MANY COMPLAINTS ONLINE ABOUT THIS. HE STATED HE ALSO HAD TO REPLACE THE OUTLET HOUSING, SOMETHING TO DO WITH OIL. THIS WAS JUST RE-PLACED 15 MONTHS AGO BUT WAS NOW OUT OF WARRANTY. A DAY LATER I WAS OUT $1,053.99. LUCKILY I HAD THE MONEY! MY POINT IS NOT ONLY MYSELF BUT OTHERS, MANY OTHERS ALL OVER THE INTERNET HAVE ISSUES WITH THIS THROTTLE BODY. WHY NOT RECALL IT? DO YOU REALIZE WHAT DANGER I WAS IN??? THANK YOU.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED COOLANT ON THE GROUND. THE CONTACT'S WIFE ALSO NOTED SMOKE EMITTING FROM THE VEHICLE WHILE THE ENGINE WAS RUNNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER OUTLET WAS LEAKING COOLANT OUT OF THE ENGINE ONTO THE TRANSMISSION. THE CONTACT REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

FIRST, I RECEIVE A WARNING ABOUT ENGINE TEMP SO I PUT SOME COOLANT IN AND THE PROBLEM DOESN'T COME UP AGAIN FOR A WEEK. BETWEEN THAT TIME, THE TIRE SENSOR MALFUNCTIONS AND THE CAR IS AT ONLY 40,000 MILES SO IT'S NO LONGER UNDER WARRANTY. THE SECOND TIME I GET THE TEMP WARNING I'M ON THE WAY TO WORK RIDING ALONG A HIGHWAY AND THE CAR LOSES MOMENTUM AND LED ADVISES THAT CAR IS LOWERING POWER TO PROTECT ENGINE. MIND YOU, THIS IS AFTER I'VE ALREADY SPENT $400 ON NEW TIRES AND CHANGED THE OIL. A MINUTE AFTER THE LED ON, THE CAR WAS TRYING TO COMPLETELY SHUT DOWN AT THIS POINT AND I PULLED OVER. WHEN I GET TO A COMPLETE STOP, STEAM JUST ENGULFS MY HOOD. THE CAR WENT FROM DRIVING WITH NO INDICATION OF TROUBLE TO A COMPLETE DISASTER IN A MATTER OF ONE AND A HALF MINUTES. I HAD THE CAR TOWED TO MY HOUSE AND LATER ON BROUGHT IT TO A CHEVROLET DEALER TO GET A DIAGNOSTIC. CHEVROLET ADVISES THAT THE ENGINE IS BAD. MY FOUR YEAR OLD CAR WITH JUST OVER 40,000 MILES NEEDS A $7,000 ENGINE REPLACEMENT. THIS IS NOT A NORMAL OCCURRENCE AND I'VE NEVER HAD A SIMILAR ISSUE ON A CAR THAT HASN'T EVEN HIT HALF A 100K. THESE PROBLEMS DIDN'T HAPPEN WITH A 1999 MODEL I HAD FOR MUCH LONGER THAN THIS AND THE MILEAGE WAS OVER 120,000 WHEN THE CAR STARTED GIVING UP. THERE ARE MANY SIMILAR COMPLAINTS HERE WITH SIMILAR ISSUES AND THESE PEOPLE INVESTED IN A VEHICLE THAT WE EXPECTED TO SERVE US FOR THE PRICE WE PAID. I BOUGHT AMERICAN BECAUSE I WANTED TO SUPPORT INDUSTRY IN OUR COUNTRY. CHEVY LAUDS ITSELF AS A TOP-TIER COMPANY RANKED AT HIGHLY WITH MULTIPLE AUTO MAGAZINES EVERY YEAR. MY EXPERIENCE HAS BEEN VERY LOW, THOUGH AND THIS HAS CAUSED ME SEVERE FINANCIAL BURDEN FOR A VEHICLE I PAID IN FULL PRICE BRAND NEW. ENGINE REPLACEMENTS DO NOT HAPPEN AT 40,000 MILES ON A BRAND NEW CAR WITH A TOP-TIER AUTO MAKER. *TR

WAS DRIVING AND ALL THE SUDDEN GOT WARNING LIGHTS AND A/C SHUT OFF DUE TO COOLANT TEMP? OR SOMETHING TO THAT AFFECT. THEN MY FAN KICKED ON AND IT WENT AWAY BUT THE FAN JUST STAYS RUNNING BUT THE COOLANT TEMP IS NOT EVEN HOT CAN EVEN GET HOT OUT OF THE HEATER VENTS BUT STILL THINKS I'M OVERHEATING THEN THE CAR SHUT ITSELF OFF! I HAVE AN APPOINTMENT IN THE MORNING WITH CAR DEALERSHIP BUT I'VE SEEN MANY PEOPLE ARE HAVING THE SAME ISSUE SHOULD BE A RECALL NOT FAIR TO MAKE US PAY MY CAR IS STILL NEW

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING AT ANY SPEED, THE SERVICE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DEPLOYMENT LOOP LOW RESISTANCE HAD A POOR CONNECTION BETWEEN THE SIR COIL AND STEERING WHEEL AIR BAG. THE SIR COIL AND STEERING WHEEL AIR BAG WERE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V300000 (AIR BAGS); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 01/23/2017*CT UPDATED 03/17/17*LJ *CN

TRANSMISSION FAILED AFTER PARKING. HAD 80K MILES

MY 2012 CHEVY CRUZE ECO SUDDENLY LOST POWER AND ACCELERATION WAS VERY POOR ON 10/29/2016. ALMOST GOT HIT TRYING TO PULL OUT FROM A STOP SIGN BECAUSE THE POWER WAS NO LONGER THERE TO TAKE OFF. AFTER HAVING AN AUTO MECHANIC SHOP LOOK AT THE CAR ON 10/31/2016 WE DISCOVERED THAT THE OIL LINE FROM THE BLOCK OR WHERE THE OIL SUPPLY COMES FROM FOR THE TURBO HAD BEEN A PLASTIC LINE THAT HAD MELTED AND STOPPED OIL FROM FLOWING TO THE TURBO CHARGER. THIS APPEARS TO BE A POOR DESIGN ON GM'S PART TO USE PLASTIC LINES FOR SOMETHING THAT WILL OBVIOUSLY BE TRANSFERRING HOT OIL. IT SEEMS TO HAVE CAUSED THE TURBO TO BURN UP AND ALSO CREATED AN EXHAUST LEAK . I AM STILL WAITING ON A FINAL PRICE FROM THE MECHANIC SHOP TO FIND OUT HOW MUCH DAMAGE WAS DONE. THEY HAVE CALLED ME TODAY 11/1/2016 AND ASKED THAT I COME IN SO THEY CAN SHOW ME MORE DAMAGE THEY HAVE FOUND AS A RESULT OF THIS LINE MELTING. I HAVE SPOKEN TO ONE OF THE OWNERS AT [XXX] FAMILY OF DEALERSHIPS AND THEY WERE OF NO HELP STATING THAT IT IS OUT OF WARRANTY. REALLY? IT IS A DEFECTIVE DESIGN FLAW SO WHY SHOULD I BE HAVING TO PAY FOR THE REPAIR? I WOULD LIKE SOME HELP WITH THIS ISSUE PLEASE! I KNOW I HAVE 140000+/- MILES ON THE CAR BUT IT HAS BEEN MOSTLY HIGHWAY MILES AND MAINTENANCE HAS ALWAYS BEEN DONE ON THE VEHICLE. I USE THIS FOR MY WORK AND FAMILY VEHICLE SO IT IS NOT DRIVEN HARD OR ABUSED IN ANYWAY. I HATE THE FACT OF TURNING IN A COMPLAINT THAT INVOLVES A DEALER THAT I HAVE RECOMMENDED TO SO MANY PEOPLE IN THE PAST BUT HE WAS OF NO HELP AT ALL AND REALLY SHOWED NO CONCERN THAT THERE WAS AN ISSUE LIKE THIS WITH A VEHICLE THAT HE HAD SOLD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE THE VEHICLE WAS IN MOTION AT APPROXIMATELY 50 MILES/HOUR, AFTER DARK IN HEAVY RAIN, THE DRIVERS WINDSHIELD WIPER ARM SUDDENLY STOPPED MOVING. THIS FAILURE MAY HAVE RESULTED IN PROPERTY OR PERSONAL INJURY OR BOTH, WHEN MY VIEW WAS OBSTRUCTED DUE TO THE FAILURE OF THE WIPER ARM TO CLEAR THE RAIN. THE PASSENGER SIDE WIPER ARM CONTINUED NORMALLY. A QUICK SEARCH INDICATED THIS PROBLEM HAS BEEN PREVIOUSLY REPORTED. THIS IS A SAFETY ISSUE IN MY VIEW, WHERE THE MANUFACTURER IS CULPABLE AND LIABLE TO MAKE THE NECESSARY REPAIR SO THIS DOESN'T RESULT IN DAMAGE/PERSONAL INJURY. THE DEALER QUICKLY REPLACED THE 'WIPER TRANSMISSION' WHICH I HAD TO PAY FOR, AND FEEL THIS IS A MANUFACTURING SAFETY DEFECT THAT IS A SAFETY ISSUE THAT NEEDS TO BE ASSESSED FOR RECALL AT NO COST TO THE OWNER (OR REIMBURSEMENT FOR THOSE ALREADY REPLACED). *TR

?/?/16 SUNNY-DRIVING ON CITY STREET. TRACTION LIGHT/SERVICE TRACTION CONTROL APPEAR. DROVE CAR TO SHOULDER-CAR COULD BARELY MOVE THEN WAS COMPLETELY UNABLE TO MOVE. TURNED CAR OFF/BACK ON. LIGHTS/ERRORS WERE GONE. DROVE AWAY. 7/9/16 SUNNY-DRIVING OUT OF PARKING LOT. TRACTION LIGHT/SERVICE TRACTION CONTROL/SERVICE STABILITRAK APPEAR. CAR BARELY CREPT FORWARD BEFORE IT COULD NOT MOVE. CALLED ONSTAR FOR VEHICLE DIAGNOSIS. NOTHING FOUND. TURNED CAR OFF/BACK ON AND EVERYTHING RESET/WAS OK 10/21/16 RAINY-DRIVING ON INTERSTATE. CAR RANDOMLY YANKS LEFT (DIDN'T BRAKE/ACCELERATE) CAR SPINS & CRASHES INTO GUARDRAIL MULTIPLE TIMES. CAR BARELY CREPT FORWARD AS I DROVE TO LEFT SHOULDER BUT STOPPED MOVING BEFORE GETTING TO SAFETY. CHECK ENGINE LIGHT/TRACTION LIGHT/SERVICE TRACTION CONTROL/ STABILITRAK APPEAR (SEE PHOTO-THE PAPERS IN CORNER OF DISPLAY SHOW STABILITRAK ERROR IS ON NEXT SCREEN BUT I SCROLLED PAST NEEDING TO SEE ODOMETER AND DIDN'T SNAP PHOTO). TWO OFFICERS SAW THE ERRORS AND THAT CAR COULDN'T MOVE. OUR TAKE: RAIN INITIATED TRACTION CONTROL, BUT CAR THOUGHT IT WAS SPINNING WHEN IT WASN'T, AND CORRECTED FOR IT BY APPLYING CERTAIN BRAKES TO CERTAIN TIRES CAUSING IT TO SPIN. DEALERSHIP SEES NO HISTORY OF THESE ERRORS FOR ALL 3 INSTANCES AND SAY THEY CAN'T DO ANYTHING. I LEFT MY CAR RUNNING WITH THESE ERRORS ON FOR OVER AN HOUR WHILE WAITING FOR POLICE/TOW TRUCK. INSURANCE WON'T GO AFTER GMS'S LEGAL TEAMS BUT TELL ME TO JUMP INTO A LAWSUIT LATER. IT'S UPSETTING WE'RE WAITING FOR SOMEBODY TO GET HURT/DIE TO LOOK INTO THIS. MY SISTER HAS SAME CAR OFF SAME LOT AND EXPERIENCED A TRACTION CONTROL ERROR. SIMILAR CIRCUMSTANCES ONLINE-PICTURES/VIDEOS OF THESE ERRORS BUT DEALERSHIP FINDS NO HISTORY. ISSUES 1) DANGEROUS ERRORS NOT BEING LOGGED 2) TRACTION CONTROL/STABILITRAK NOT READING SITUATION CORRECTLY 3) CAR CANNOT OPERATE/DRIVE TO SAFETY AFTER INCORRECTLY READING SITUATION.

IN 2014 MY CAR HAD AN ISSUE WHERE IT STARTED OVER HEATING. THE CAR WAS PREVIOUSLY PART OF A RECALL FOR THE WATER PUMP BREAKING. THIS CAUSED MY CAR HEATING AND COOLING SYSTEM NOT TO WORK PROPERLY. THIS CAN BE DANGEROUS IF DRIVING AND IT HAPPENED WHILE I WAS DRIVING. I JUST HAD THE SAME ISSUE ON OCTOBER 20 OF 2016. *TR

MESSAGE CAME ON "AC OFF DUE TO HIGH ENGINE TEMP." THE TEMPERATURE GAUGE HAS MOT NOT MOVED FROM "C" SINCE MESSAGE APPEARED. I FOUND A LOT OF THIS COMPLAINTS ONLINE. I FEEL LIKE IT NEEDS TO BE A RECALLED ISSUE. I LOVE MY CAR. PLEASE HELP ME. I'M ON FIXED INCOME AND AFFORD TO HAVE TO HAVE IT FIXED.

WHILE I'M DRIVING SOUTHBOUND ON I-75 IN DETROIT, MY DRIVER SIDE WINDSHIELD WIPER STOPS WORKING AND SHOOTS ALL THE WAY UP THE OPPOSITE WAY FROM WHERE IT SITS AT REST AND STAYED STUCK THERE DURING A BAD STORM WHERE THERE WAS FLOODED ROADS. SECONDS AFTER IT MALFUNCTIONS I HIT A HUGE PUDDLE OF WATER DUE TO ME FRANTICLY TRY AND SEE OUT MY WINDSHIELD AND HYDROPLANED ALMOST INTO ANOTHER VEHICLE AT 55-65 MPH. THIS WAS ONE OF THE SCARIEST EXPERIENCE OF MY LIFE AND NOW I'M STUCK WITH A BROKEN WINDSHIELD WIPER. I THINK THIS NEEDS TO BE ADDRESSED AS AN ISSUE BECAUSE IT WAS EXTREMELY DANGEROUS AND I'M VERY LUCKY TO NOT HAVE CRASHED MY CAR.

TAKATA INFLATORS, I WAS INVOLVED IN AN ACCIDENT 09/30/2016, WHERE I WAS AT A DEAD STOP ON CITY STREET, REAR ENDED AND PUSHED INTO THE VEHICLE IN FRONT OF ME. THE DRIVER WHO HIT ME WAS GOING 50-55MPH, I HIT MY HEAD AND CHEST ON THE STEERING WHEEL, AIR BAGS DID NOT DEPLOY, BUT THE SENSOR FOR THE AIR BAG CAME ON STATING "SERVICE AIRBAG". MY CRUZE HAS HAD ALL RECALLS FIXED, PRIOR TO THE ACCIDENT.

HELLO. OUR PROBLEM IS DEFECT CHEVROLET CRUZE 2012 . MILEAGE IS 79373. MY CAR HAS SOME RECALLS FIXING ACTIONS AND NOW "EXHAUST LEAK FROM FONT OF ENGINE..DAMAGING TURBOCHARGER..AS A RESULT -MAY CAUSE A FIRE"( ALAN WEBB CHEVROLET DILLER VANCOUVER, WA-SEE ATTACH.). TO FIX CAR WE NEED TO PAY 7650$ WHY WE MUST PAY FOR DEFECT ? COULD YOU HELP US WITH THIS PROBLEM,PLEASE.THE STRANGE NOISE APPEARED WHEN WE WERE DRIVING TO HOME FROM CARSON TO VANCOUVER, WA. AFTER DIAGNOSE AT ALAN WEB (3712 NE 66 AVE VANCOUVER, WA 98661) CAR STAYS AT MY APP. PARKING LOT. THANKS. *TR

WHEN I START MY CAR, THE FOUR WAY FLASHERS TURN ON, MY TRUNK OPENS, WIPERS GO OFF, INTERIOR LIGHTS FLICKER, AND SERVE POWER STEERING APPEARS. I BROUGHT IT INTO THE DEALER, THEY REPLACED THE NEGATIVE BATTERY CABLE FOR A SECOND TIME, AND RAN AN ELECTRICAL DIAGNOSIS. I WAS TOLD IT WAS THE BATTERY CABLE, THE ISSUES ARE STILL OCCURRING.

IVE HAD MY CAR FOR 2 YEARS NOW. AFTER THE FIRST YEAR I BEGAN NOTICING THE ENGINE WOULD BE GOING AT A STEADY SPEED AND IF YOU BEGAN TO ACCELERATE THE ENGINE WOULD REV OR STALL AND THE RPMS SHOOT UP. THE ONLY WAY TO KEEP IT FROM PRODUCING THE ACTIONS IS TO SLOWLY ACCELERATE. THE ENGINE IS SLUGGISH AND DOES THIS WHILE IN CRUISE CONTROL.. AFTER GETTING THE COMPLETE READ, IT WAS SAID THE 02 SENSORS WERE OUT. THE ENGINE IS NOW TO THE POINT IT WILL RANDOMLY BE GOING AND THE ENGINE LIGHT WILL START FLASHING AND ALL SPEED IS REDUCED. THEY WERE REPLACED, BUT THE PROBLEM PERSISTED. THE CAR STALLS OUT SO OFTEN I REFUSE TO TAKE IT IN TO CITIES OR ONTO THE INTERSTATE. I WILL BE GOING BACK TO A TRUCK AFTER THIS IS PAID OFF! WILL BE GOING TO THE DEALERSHIP THIS WEEK!

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE ENGINE REVVED BUT THE VEHICLE FAILED TO MOVE FORWARD. THE ROADSIDE ASSISTANCE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,474.

I HAVE HAD THIS PROBLEM FOR OVER TWO YEARS NOW AND ITS UNABLE TO BE DIAGNOSED. STILL OCCURS WITH A NEW BATTERY AND TERMINALS. ITS UNDER NO RECALLS OR FIXES. IT GENERATES ZERO CODES. 2012 CHEVY CRUZE TWO CHEVY CERTIFIED DEALERS LOOKED AT IT AND WERE LIKE, WE'LL HAVE TO REPLACE THE AIRBAG AND THAT MIGHT FIX THE PROBLEM. IT'LL COST ABOUT $900 AND THE MECHANICS CAN NOT PROMISE IT WILL FIX THE PROBLEM OR IF THE AIRBAG IS SAFE.

POWER STEERING FAILED WHILE IN MOTION. THE COST OF THE REPAIR IS $1,900.00 ON A $16,000 VEHICLE THAT IS LESS THAN 5 YEARS OLD

DRIVING ON BUSY STREET CAR CUTS OFF HEARD A POP IN ENGINE DISPLAY SAYS ENGINE LOSING POWER ENGINE LIGHT COMES ON MANAGED TO PULL OVER CAR WILL TURN OVER BUT WILL DIE OUT. HAD TO HAVE CAR TOWED BY INSURANCE COMPANY CAR HAS 64,000 MILES.

WHILE DRIVING, RADIO DISPLAY AND SPEAKERS TURN ON AND OFF. STARTED JUNE 2016 AND HAS PROGRESSIVELY GOTTEN WORSE. SEEMS TO HAPPEN WHEN TURNING THE VEHICLE AND OR PRESSING THE BRAKES. STABILITRACK/TRACTION CONTROL ERROR MESSAGE APPEARS ON DASH. ALL ABS RELATED ICONS FLASH. SOMETIMES IT HAPPENS ONCE. SOMETIMES IT'S REPETITIVE UNTIL I TURN THE CAR OFF AND THEN TURN IT BACK ON. DOESN'T MATTER HOW FAST I'M GOING AND THE LONGER THE TRIP, THE MORE FREQUENT IT IS. BASED ON WHAT I'VE LEARNED ABOUT THIS, IT SHOULD BE COVERED BY SPECIAL COVERAGE 14311B BUT MY DEALERSHIP GIVES ME THE RUN AROUND AND ASKS SILLY QUESTIONS ABOUT IF MY BATTERY IS IN GOOD CONDITION AND IF I THINK I NEED A NEW ALTERNATOR. IF IT WAS THE BATTERY, THE RADIO/SPEAKERS WOULDN'T BE THE ONLY ITEM(S) THAT TURNED OFF. FROM WHAT I'M LEARNING, THIS PROBLEM GETS WORSE AND POWER STEERING OR FULL VEHICLE FUNCTION IS DIMINISHED OR GOES OFF COMPLETELY. NOT SURE WHAT MORE NEEDS TO HAPPEN TO CHEVY CUSTOMERS FOR CHEVY TO MAKE THIS A RECALL.

STABILI TRAK CHECK ENGINE LIGHT AND ERROR MESSAGE TRANSMISSION FLUID LEAKAGE OUT OF BOTTOM OF VEHICLE ON DRIVER SIDE CAUSING STRONG BURNING ODER INSIDE CAR WHILE IN MOTION CAR SEEMS LIKE IT GORE INTO NEUTRAL NOT ALLOWING DRIVER TO PUSH GAS. IMMEDIATELY GET TO A SAFE PLACE AND CUT VEHICLE OFF TO AVOID EXCESSIVE DAMAGE, IF ON BUSY ROAD OR FREEWAY BE VERY CAREFUL NOT SURE WHAT HAPPENS AT REGULAR SPEED OF ROAD OR FREEWAYS . I WAS IN A SCHOOL ZONE AND RECEIVED POLICE ASSISTANCE FOR TRAFFIC CONTROL.

[XXX] THIS IS THE THIRD INCIDENT IN A THREE MONTH SPAN I'VE HAD WITH MY TRACTION CONTROL/ STABILITRACK WARNING. (I GOT THE CAR THREE MONTHS AGO) IT IS A 2012 CHEVY CRUZE. THIS LAST TIME AFTER THE "SERVICE STABILITRACK" WARNING CAME ON MY RADIO AND DIC MENU RESET ITSELF. I'VE READ INTO OTHER COMPLAINTS ABOUT THIS SAME PROBLEM WHERE OTHERS HAVE EVENTUALLY LOST ENGINE POWER OR POWER STEERING AND DRIVEN INTO A DITCH OR HAVE JUST BEEN PUT IN VERY DANGEROUS POSITIONS AS A RESULT OF THIS ISSUE. I HAVE NOT LOST ANY POWER AS OF YET BUT I'M NOT WAITING UNTIL I DO TO SAY SOMETHING, AFTER MAKING COUNTLESS TRIPS TO THE DEALERSHIP WITHOUT PREVAIL.

THIS IS THE SECOND COMPLAINT THAT OUR GOVERNMENT REFUSES TO INVESTIGATE FOR THE GOVERNMENT MOTORS CHEVROLET CRUZ VEHICLE. WHILE DRIVING, THE RADIO WILL START TO POWER CYCLE AND THE DASH BOARD INSTRUMENT PANEL WILL ALSO START FLASHING ON AND OFF. THE VEHICLE WILL ALSO SHUT COMPLETELY OFF WHILE DRIVING. THIS WILL CONTINUE UNTIL YOU REMOVE BATTERY TERMINALS AND THEN REATTACH. THIS IS HAPPENING TO MANY CHEVY CRUZ'S AND THE NHTSA REFUSES TO DO ANYTHING ABOUT IT. I WOULD UPLOAD VIDEOS BUT THIS ANTIQUATED GOVERNMENT SITE DOESN'T WANT TO SEE REAL FACTS

TAKATA RECALL MY 2012 CHEVY CRUIZE ECO WILL JUST SHUT OFF DIE WHILE IAM DRIVING SOMETIMES WILL START BACK AND SOMETIME WHEN I WHEN I TRY TO START IT IT WON'T START OR EVEN TURN OVER HAVE TAKEN TO MECHANIC 3 TIMES HAVE NOT FIXED IT SAID WAS LOOSE WIRE AND BAD BATTERY AND GPS BUT IT WON'T START AGAIN TODAY JUST GOT IT FIXED 2 DAYS AGO IT'S GOING TO GET SOMEONE KILLED DIEING WHEN DRIVING G

RECALL BULLETIN 12213 PERFORMED APRIL 2014 FOR BRAKE VACUUM MICRO SWITCH. RECALLED PART FAILED AGAIN AUGUST 2016. VEHICLE HAS HARD BRAKE PEDAL UPON COLD START AND SOMETIMES WHEN RESTARTED AFTER DRIVING AND WARM. VEHICLE BECOMES VERY HARD TO STOP WITHOUT WARNING AND UNSAFE TO DRIVE. DEALER REFUSED TO REPLACE PART AT NO COST STATING NO ADDITIONAL RECALL EXISTS AND NO WARRANTY EXISTS. IT IS UNCLEAR IF THIS IS THE VERY START OF A LARGER SYSTEMIC PROBLEM WITH THE ACTUAL DESIGN OF THESE MICRO SWITCHES IN THIS APPLICATION. GM PART NUMBER 13460776 HAS BECOME OBSOLETE AND PART NOW COMES AS SUB ASSEMBLY WITH ADDITIONAL PARTS. THIS LEADS ME TO BELIEVE ORIGINAL DESIGN OF MICRO SWITCH WAS DEFECTIVE.

MIL CAME ON WHILE DRIVING, VEHICLE SET P0171 P0106 CODES, IDLES ROUGH. VALVE COVER CRACKED AT PCV HOUSING AND PCV VALVE STUCK OPEN RESULTING IN AIR LEAK.

THE STABILITY TRACK CONTROL AND SERVICE TRACTION CONTROL MESSAGES HAVE BOTH HAPPENED TO ME NOW A FEW TIMES WHILE DRIVING DOWN CITY/COUNTRY ROADS AND DOWN THE HIGHWAY. THE FIRST TIME I HAD THE SERVICE TRACTION CONTROL WAS YESTERDAY. (8/02/2016) IT'S SCARY BECAUSE THE RADIO RESETS AND THE POWER STEERING GOES OUT. I HAVE A [XXX] DAUGHTER AND SHE'S TERRIFIED AS WELL. I WISH THEY WOULD FIGURE THIS OUT ALREADY. I CALLED THE DEALER ONCE AND LIKE MOST PEOPLE WRITE ONLINE ABOUT THIS ISSUE THEY DIDN'T KNOW WHAT IT COULD BE AND THEY DIDN'T HAVE A CAR I COULD USE TO GO BACK AND FORTH TO WORK WHILE THEY CHECKED IT OUT SO I HAVEN'T TAKEN TO THE DEALER YET. THE ISSUE COMES AND GOES. IT COULD GO AWAY FOR MONTHS BUT ALWAYS COMES BACK. I KEEP CHECKING ONLINE TO SEE IF THEY FINALLY FOUND A FIX FOR THIS ISSUE AND I STILL HAVEN'T FOUND ANYTHING. SO I'M ASSUMING ONCE SOMEONE DIES IN A BAD ACCIDENT OR NUMEROUS PEOPLE DO THEN MAYBE THEY WILL TAKE IT MORE SERIOUSLY? I'M A SINGLE MOM AND I CAN'T AFFORD TO NOT HAVE A CAR OR HAVE A PROBLEM THAT I HAVE TO PAY LOTS OF $ TO FIX WHEN THIS OBVIOUSLY NEEDS TO BE A RECALL WHEN THIS MANY PEOPLE ARE HAVING THE ISSUE AND IT AFFECTS YOUR STEERING!?!?!?! HELP PLS?!?!?!

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE AIR BAG AND ELECTRONIC STABILITY CONTROL LIGHTS REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE WOULD NOT START IMMEDIATELY WHEN PROMPTED. THE CONTACT HAD TO WAIT APPROXIMATELY TEN SECONDS BEFORE THE VEHICLE WOULD START. FURTHERMORE, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE CONTACT HAD TO APPLY A SIGNIFICANT AMOUNT OF PRESSURE BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 11,010.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TO ENGAGE AND DISENGAGE WITHOUT WARNING. THE DEALER REPLACED THE PART; HOWEVER, WITHIN LESS THAN 60 DAYS OF OWNING THE VEHICLE, THE FAILURE RECURRED. THE CONTACT SMELLED AN ABNORMAL BURNING ODOR COMING FROM THE AREA OF THE CLUTCH ASSEMBLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED A SECOND TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. WHILE AT A STOP, THE VEHICLE LOST POWER AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT PLACED THE VEHICLE IN PARK AND RESTARTED THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAM COVER WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 128,000.