2012 Chevrolet Cruze Body & Structure Problems

Runs like the black stallion with a stud of a hide [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I AM HAVING PROBLEMS WITH MY TRUNK RELEASE. THE TRUNK WILL RANDOMLY POP OPEN WHEN THE CAR IS IN PARK AND WHEN I START THE CAR AND, WHEN THE CAR IS OFF AND IN PARK.

I WAS TRYING TO PARK MY 2012 CHEVROLET CRUZE CAR IN A PARKING PLACE. I TURNED INTO THE PARKING SPOT AND WHEN I PLACED MY FOOT ON THE BRAKES, NOTHING HAPPENED. I LOOKED DOWN AT MY FOOT AND WATCHING MYSELF REPEATEDLY PUMP THE BRAKES. INSTEAD OF STOPPING, MY CAR WENT OVER THE PARKING SPOT YELLOW CURB, OVER A SIDEWALK AND SOME GRASS, AND I HIT A PARKED VEHICLE. BEFORE I HIT THE VEHICLE, I LUCKILY TURNED MY WHEEL, CAUSING LESS DAMAGE TO THE PARKED VEHICLE. AFTER I HIT THE VEHICLE, MY CAR TURNED BACK INTO THE PARKING LOT WHERE IT FINALLY STOPPED. I AM NOT SURE IF IT STOPPED BECAUSE OF ME REPEATEDLY PUMPING THE BRAKES, OR THAT I FINALLY RAN OUT OF MOMENTUM, SINCE I HAD NOT HIT THE ACCELERATOR SINCE BEFORE TRYING TO PARK. MY BUMPER IS DAMAGED, HAD TO HAVE CAR TOWED BECAUSE I AM TOO AFRAID TO DRIVE IT. MY 5 YEAR OLD DAUGHTER WAS IN THE BACKSEAT, IN HER BOOSTER SEAT, DURING ALL OF THIS, AND I AM AFRAID THINKING OF HOW WORSE IT COULD HAVE BEEN, WITH THE BRAKES NOT WORKING. I FOUND OUT AFTER THE FACT THAT THERE WAS A RECALL FOR THIS YEAR AND MODEL CAR FOR THE BRAKES, AND THAT RECALL WAS BEFORE I OWNED THE CAR.

VEHICLE TURNED OFF IN THE MIDDLE OF TAKING A LEFT TURN. CAUSED THE CAR TO GO OFF THE ROAD INTO A GRADED LOT. AT THIS POINT CAUSING MY TIRE TO GO FLAT AND DAMAGING THE FENDER AND PASSENGER DOOR. THIS IS NOT THE FIRST TIME THE CAR HAS TURNED OFF ON ME. I HAVE HAD IT IN THE SHOP 3 TIMES IN THE 4 MONTHS THAT I HAVE OWNED THIS VEHICLE AND STILL NOTHING IS RESOLVED. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THE VEHICLE DOOR LATCH BECAME INOPERABLE. AS A RESULT, THE DOORS FAILED TO OPEN AT VARIOUS TIMES AND NO WARNING LIGHT ILLUMINATED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN NUMBER WAS UNAVAILABLE.

[XXX] VIN MY CAR WAS TAKEN TO DEALERSHIP BECAUSE IT STARTED MAKING A SOUND LIKE THE MOTOR WAS TICKING AND HAD BEEN OVERFILLED WITH OIL ABOUT 6 MONTHS BEFORE BY THE DEALERSHIP. THE SERVICEMAN WAITED UNTIL NEXT DAY TO DRIVE THE CAR. WHILE BEING TEST DROVE BY THE SERVICE MAN IT CAUGHT ON FIRE AND BURNED THE WHOLE MOTOR AND OUTSIDE OF THE CAR UP. ALL PLASTIC WAS COMPLETELY BURNED. MY INSURANCE MAN WHO WENT TO LOOK AT THE CAR SAID HE COULD NOT TELL IF THE PLASTIC SHIELD ON THE BOTTOM HAD OIL ON IT OR NOT BUT THEY COULD FURTHER INVESTIGATE AND WOULD BE ABLE TO FIND OUT. NOW I HAD INSURANCE FULL COVERAGE ON THE CAR AND I BOUGHT GAP FROM THE DEALERSHIP WHEN I PURCHASED THE CAR. I AM PAYING A 6.25 INTEREST RATE ON THE CAR WHICH CAME TO 22,740.00 PLUS 3,000.00 DOWN WHEN PURCHASED AND BEEN PAYING FOR 1 YEAR. PAID FOR EXTENDED WARRANTY AND GAP. I HAVE WAITED OVER A MONTH FOR GM TO INVESTIGATE THIS AND OF TODAY'S DATE THE DEALERSHIP SAYS THEY HAVE NOT COME TO DO THEIR JOB. I AM 64 YEARS OLD AND NEVER DREAMED THAT A LARGE DEALERSHIP COULD OR WOULD DO SOMEONE LIKE THEY HAVE DONE ME. THERE WAS VERY LARGE RECALL ON 2012 CARS AND I DON'T KNOW IF MINE WAS EVER FIXED BECAUSE I DIDN'T KNOW ABOUT THE RECALL UNTIL THIS HAPPENED. I JUST WANT MY MONEY BACK FOR THE DOWN PAYMENT SO I CAN BUY ANOTHER CAR AND FOR MY CAR TO BE PAID OFF BY THE DEALERSHIP BECAUSE THEY ARE THE ONES WHO OVER FILLED THE CAR IN THE FIRST PLACE. THE DEALERSHIP SHOULD BE RESPONSIBLE FOR THE CAR IT WAS IN THERE PLACE THERE SERVICE MEN WAS DRIVING IT WHEN IT CAUGHT ON FIRE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET CRUZE. THE CONTACT STATED THAT AFTER A SEVERE HAIL STORM, THERE WERE LARGE DENTS IN THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HIM THAT THE HAIL STORM CAUSED $7,000 WORTH OF DAMAGE TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY OF THE STEEL IF HE WERE TO BE INVOLVED IN A CRASH. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE CURRENT MILEAGE WAS APPROXIMATELY 19,000. UPDATED 05/08/13*LJ THE CONSUMER STATED A VEHICE PARKED NEXT TO THE THIS ONE HAD MINIMAL HAIL DAMAGE. AAA MADE 3 VISITS IN ORDER TO REPAIR THE DAMAGE. UPDATED 06/04/2013 *JS