There are 28 owner-reported brakes complaints for the 2013 Chevrolet Cruzein NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
I have a powerstop b992l brake shoe and hardware kit. The mfg date is 2023/12/04. The issue is that the drum adjusters are made in a way they do not turn freely, thereby the drums will not adjust. In the diagram pat b will not turn on part a. There are clear witness marks on the inside where the end fits on the ratchet pawl. I have the parts available for inspection as needed and can mail then as well as the box side with their information.
The contact owns a 2013 Chevrolet Cruze. The contact stated while her husband was reversing from a parking space with her in the front passenger seat, he depressed the brake pedal but the brake pedal failed to respond, causing the vehicle to continuously reverse. The contact stated that her husband continuously depressed the brake pedal until it responded; however, the vehicle hit the rear passenger side bumper of a parked unoccupied vehicle. The contact stated that it was a fender bender. The air bags did not deploy. There were no injuries sustained. The contact contacted the police and filed a report. The contact stated that her husband was able to continue driving. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 70,000.
When switching between drive and reverse, the brakes stop working/lock up. This mainly occurs when parking backward or backing out of parking spot. This has caused a very minor collision with a parked car and the need to use the E-brake on multiple occasions to stop from backing into cars. I have told the dealership about the issue when I first bought the car and they were either not able to reproduce or didn't test it. It has not been inspected that I know of. There was a recall for this exact problem but it is under different VIN numbers. There were no warning lamps or messages when this problem occurs.
When in reverse on brakes do not engage properly-no braking action.. This same issue was addressed by a recall of 2012 models but GM has not issued a recall for 2013 models even though online research shows this is a common problem.
The contact owns a 2013 Chevrolet Cruze. The contact stated that while at a complete stop with her foot depressed on the brake pedal, the vehicle would intermittently lurch forward without warning. The contact stated that the parking brake was activated to stop the vehicle from inadvertently moving forward. The vehicle was not taken to be serviced or diagnosed. The manufacturer had been notified of the failure and informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 85,000.
BRAKE PROBLEM CAN ALWAYS STOP THE CAR MAY REQUIRE INCREASED PEDAL EFFORT. THE PROBLEM COME ON GO. IF I HAVE AN EMERGENCY IT WILL NOT STOP. THERE IS A RECALL ON THIS. *TR
THE VEHICLE WILL OCASSIONALLY NOT STOP WHEN PRESSURE IS APPLIED TO THE BRAKES. I HAVE NOTICED IT OCCURS MOST OFTEN WHEN THE VEHICLE IS IN REVERSE. THE BRAKE PEDAL ALSO GETS HARD. IT DOES NOT OCCUR ALL THE TIME.
I BOUGHT A 2013 CHEVY CRUZE A YEAR AGO. THE BRAKES FAIL WHEN CAR IS IN REVERSE AND THE BRAKE PEDAL GETS HARD. IT HAPPENS INTERMITTENTLY BUT I'VE TAKEN IT TO THE DEALERSHIP TWICE AND THEY COULDN'T FIND ANYTHING WRONG. I'M AFRAID FOR MY SON TO CONTINUE TO DRIVE THIS VEHICLE. THERE ARE NO RECALLS BUT AN INTERNET SEARCH SAYS THERE ARE MANY BRAKE PROBLEMS WITH ALL CRUZES. NOT HAPPY I MADE THIS PURCHASE AND WILL BE TRADING THIS IN IF THE NEXT SERVICE APPT DOESNT FIND ANYTHING WRONG.
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. IN ORDER TO STOP THE VEHICLE, THE EMERGENCY BRAKE HAD TO BE APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (DAY'S CHEVROLET, 3693 COBB PARKWAY NW, ACWORTH, GA 30101, 678-269-6042) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,930. *TT
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT PULLED OVER ONTO THE SHOULDER AND TURNED OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (BUD CHEVROLET BUICK IN ST MARYS, OHIO, 419-954-0649) WHERE IT WAS DIAGNOSED THAT THE DRIVER ASSIST MODULES IN THE REAR OF THE VEHICLE WERE FAULTY AND CAUSED THE BLACKOUT ON THE INSTRUMENT PANEL. ON ANOTHER OCCASION, WHILE PULLING OUT OF A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED AND FELT VERY STIFF. THE SAME DEALER DIAGNOSED THAT THE BRAKE VACUUM PUMP NEEDED REPLACEMENT. THE FAILURES WERE BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *TT
ENGAGE BRAKES AND THEY GRAB THEN RELEASE PULSATES CANT SEEM TO STOP ON ROADS LAST 2 TIMES LITTLE SNOW IN MOTION SLOW JUST STARTED DOING THIS CAR ACTS LIKE ITS JUMPING UP AND DOWN WHEN TRYING TO BRAKE ALSO NOTED REAR BRAKE LITE IN DARK IS FLICKERING WHEN I APPLY THE BRAKE PEDAL WHEN SITTING
I AM WRITING ASKING FOR YOU TO LOOK INTO WHAT I CALL ENDANGERING TO MOTORIST IN OUR STATE, MORE SO OF A DANGER TO ME. I AM FORCED TO DRIVE W/ SOMETHING CONNECTED TO MY BODY, VEHICLE, OR ANYTHING THEY CAN POSSIBLY CONNECT TO A TOOL UTILIZED BY OUR LAW ENFORCEMENT AGENCIES. THE TOOL IS USED TO DO UNDERCOVER WORK/INVESTIGATIONS WHICH I WAS TOLD IT'S USED BY SPECIAL INVESTIGATIONS FOR THE POLICE DEPARTMENT. AS I AM DRIVING, I HAVE TO TELL THEM WHILE DRIVING NOT TO PUT THAT ON MY CAR, MOVE THAT OFF MY BRAKES (WHICH SOMETIMES MY VEHICLE WOULDN'T STOP I HAD TO PRESS DOWN ALL THE WAY TO THE FLOOR FOR IT TO STOP AND MY BRAKES AREN'T BAD, THEY EVEN HAVE SOMETHING SETUP TO WHEN I AM BREAKING, SLOWING DOWN AND ABOUT TO TURN THAT IT LOCKS UP MY BREAKS AND CAUSES THE CARE TO DO SOMETHING LIKE A JERK THING OR INSTANT STOP, THEY HAVE MOVED IT TO THE BACK OF MY CAR WHICH MOVES THE OPPOSITE WAY MY VEHICLE IS BEING STEERED AND IT SPINS OUT ONLY ON ONE TIRE). THEY HAVE CREATED AN ILLEGAL SETUP WHICH HAS DAMAGED MY VEHICLE THAT'S BEING REPAIRED TODAY. WHEN DRIVING THEY PLACE IT MY BRAKES WHICH SOMETIMES DON'T STOP, THEY HAVE OTHERS DRIVING AT THE SAME TIME AS I AM AND IT EFFECTS THE DRIVING OF OTHERS, THEY MOVE MY VEHICLE WHICH IS STEERED THE OPPOSITE DIRECTION I AM CONTROLLING IT, IT CAN CAUSE YOU TO CRASH, IT'S HUGE DISTRACTION. THE OTHER MOTORIST ON THE ROAD AS I AM HAVE TRIED HELPING SOME HAVE ADMITTED TO DRIVING W/ THIS CONNECTED TO THEM PURPOSELY AND ARE TO INTENTIONALLY CAUSE AN ACCIDENT, THEY SAID IT'S A "GAME". WITH THE HELP OF SOME FROM THE LITTLE ROCK POLICE DEPARTMENT, AND FBI THEY ARE GIVEN THE WHERE ABOUT OF CERTAIN INDIVIDUALS AND THEY ARE TO CAUSE AN ACCIDENT. THE SETUP ALONE CAN CAUSE YOU TO CRASH. I HAVE MOTORIST WHO SPOKE UP AND TRIED HELPING ME AS I AM ON THE HIGHWAY AND THOSE WHO ARE CONTROLLING IT, WHICH ARE INDIVIDUALS WHO WORK FOR OUR LOCAL LAW ENFORCEMENT.
TL* THE CONTACT OWNED A 2013 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE BRAKE PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND DID NOT MOVE. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED. THE DRIVER SUSTAINED. BRUISES TO THE FACE, NECK, AND LEG. ADDITIONALLY THE DRIVER'S LEFT HAND WAS OVEREXTENDED. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,042.
BRAKE PEDAL BECOMES DIFFICULT OR IMPOSSIBLE TO COMPRESS RESULTING IN DIFFICULTY BRINGING THE VEHICLE TO A COMPLETE STOP. SEEMS TO OCCUR AT LOW SPEEDS. THERE HAVE BEEN 4-5 OCCURRENCES IN THE LAST 3-4 MONTHS. BRINGING VEHICLE TO DEALER FOR EVALUATION. CAR HAS 45000 MILES.
WE BOUGHT THIS CAR BRAND NEW OFF THE LOT AND THE BRAKES HAVE SQUEALED SINCE WE BOUGHT THE VEHICLE FEB 2014. WE HAVE TAKEN IT IN SEVERAL TIMES AND THEY CAN'T FIND ANYTHING WRONG, THEY SAY IT'S THE TYPE OF BRAKES AND SOMETIMES THEY DO SQUEAL ESPECIALLY IF HUMID OR WET. NOW YESTERDAY SOMEONE SLAMMED ON THEIR BRAKES IN FRONT OF ME. LUCKILY I WAS FAR ENOUGH BACK (ABOUT 4 CAR LINKS) THAT I DIDN'T HIT THEM. WHEN I SLAMMED ON MY BRAKES, THE PEDAL WENT TO THE FLOOR AND NOTHING HAPPENED! I LET UP AND TRIED AGAIN AND GOT SOME BRAKE, BUT STILL NOT LIKE IT SHOULD. I COULD NOT GET THE PROBLEM TO DUPLICATE, WHEN I TRIED, THE BRAKES WORKED FINE. I WAS DRIVING ON DRY PAVEMENT ON A HIGHWAY AT 45 MPH, THERE WAS NO REASON FOR THIS TO HAPPEN. THE CAR HAS 19870 MILES ON IT. THIS ISSUE COULD HAVE KILLED ME AND LEFT 4 CHILDREN WITH NO MOTHER! I SEE TONS OF ISSUES FOR THIS FROM 2011-2014 CRUZE VEHICLES, WHEN IS CHEVY AND GM GOING TO DO SOMETHING ABOUT THIS INSTEAD OF HIDING UNDER A ROCK AND CALLING US ALL LIARS?! SOMEONE IS GOING TO BE KILLED!
WHEN I SPEED IN THE HIGHWAY I FEEL THAT THE BRAKES ARE SHAKING
THE BRAKES DO NOT WORK AFTER STARING CAR. IN REVERSE AFTER YOU TAKE CAR OUT OF GEAR. VERY LIMITED BRAKEING TO STOP THE CAR. THIS HAS BEEN A PREVIOUS RECALL IN BOTH THE 2011, 2012 YEAR MODELS. SEEMS TO BE A ISSUE ON 2013 MODEL YEAR AS WELL. IT HAPPED AS SOON AS THE BUMPER TO BUMPER WARRANTY RAN OFF. DEALERS WANT TO CHARGE A STEEP PRICE TO DIAGNOSE THE PROBLEM. I FEEL LIKE THIS IS A VERY IMPORTANT AND VERY DANGEROUS ISSUE THAT CHEVROLET NEEDS TO ADDRESS AS WELL IN THE 2013 YEAR MODEL.
I WAS SLOWING DOWN FOR STOP LIGHT AND VEHICLES IN FRONT OF ME. THE VEHICLES IN FRONT OF ME STOPPED SUDDENLY, AND I PRESSED ON THE BRAKE PEDAL, BUT THE VEHICLE WASN'T SLOWING/STOPPING; I THEN PULLED THE EMERGENCY BRAKE HANDLE AND MY VEHICLE STOPPED, BUT UNFORTUNATELY IT WAS TOO LATE. I WAS AT LEAST 3-5 CAR LENGTHS AWAY FROM THE VEHICLE IN FRONT OF ME. I ENDED UP CRUSHING IN THE GRILLE IN WHICH PUSHED THE RADIATOR BACK AND THEN IT BROKE THE THERMOSTAT HOUSING AND LOST ANTIFREEZE SOON LATER WHEN DRIVING; ALL THIS BECAUSE OF NO BRAKES, AND STRIKING THE RECEIVER HITCH COVER ON THE VEHICLE IN FRONT OF ME. ALL IN ALL $2K IN DAMAGE TO MY VEHICLE, AND UNDRIVEABLE. THE MAIN BRAKES DIDN'T REACT UPON PRESSING, THIS IS WAY WEIRD SINCE I'VE OWNED THE VEHICLE SINCE NEW, TO DATE NEVER NOTICED ANYTHING OUT OF THE ORDINARY. NOW, THE WEATHER WAS "HOT", IT WAS AROUND 95F AND HUMID, THE PAVEMENT WAS DRY WITHOUT RAIN. OF COURSE THE POLICE OFFICER THAT DID THE REPORT SAID THAT ALOT OF THESE MINOR FENDER BENDERS HAPPEN AT THIS SET OF STOP LIGHTS DAILY/WEEKLY DUE TO THE LIGHTS BEING TOO QUICK, AND DISTRACTED IN A HURRY DRIVERS; AND I WAS JUST A VICTIM OF CIRCUMSTANCE, BUT MY BRAKES FAILED ALSO. I AM A FAN OF THE CHEVROLET CRUZE, BUT "WOW" THIS HAPPENED, AND POSSIBLY THE BEGINNING OF ANOTHER RECALL FOR A FAULTY BRAKE/ABS SYSTEM SINCE THE EMERGENCY BRAKES DID WORK (DRUM BRAKES). THE INSURANCE COMPANY DID SAY THAT THE CAR WILL BE RAN THROUGHT THE SHOP TO CHECK THE BRAKE SYSTEM.
WHILE DRIVING IN STOP AND GO TRAFFIC AT APPROXIMATELY 25MPH. THE CAR IN FRONT OF ME SLAMMED ON THEIR BRAKES AND TO AVOID HITTING THEM I SLAMMED ON MY BRAKES. IT TOOK 4-5 SECONDS BEFORE THE BRAKES RESPONDED AFTER PRESSING ALL THE WAY DOWN ON THE PEDAL BASICALLY STANDING ON THE PEDAL. I HAD TO SWERVE INTO THE NEXT LANE TO AVOID HITTING THE CAR IN FRONT OF ME. LUCKILY THERE WERE NO OTHER CARS IN THE OTHER LANE AT THE TIME.. I CALLED THE DEALERSHIP AND THEY SAID THIS IS NOT NORMAL AND TO BRING THE CAR IN. I TOOK IT IN AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE BRAKE SYSTEM. I TRIED IT OUT IN MY HOUSING COMPLEX AND ITS STILL DOING THE SAME THING WHEN DRIVING 25MPH AND SLAMMING ON THE BRAKES THIS CAR IS NOT SAFE AND I WILL BE LOOKING INTO REPLACING IT WITH SOMETHING OTHER THAN CHEVY.. *TR
THE 2013 CHEVROLET CRUZE 1.8L ENGINE (NON-TURBO) WAS INSTALLED WITH A "TOO SMALL" DISC ROTOR AND/OR PADS FOR THE FRONT - CAUSING THE FRONT DISC ROTOR AND/OR FRONT PADS TO BE SUBJECTED TO PREMATURE FAILURE. MY DISC ROTOR AND PADS ROUTINELY FAILS AT UNDER 10,000 MILES. GM RECOGNIZED THIS PROBLEM AND INSTALLED LARGER FRONT DISC ROTOR AND PADS FOR THE 2014 CRUZE DIESEL BUT REFUSES TO CONDUCT A RECALL TO REPLACE THE DEFECTIVE FRONT DISC ROTOR AND PADS CAUSING DANGEROUS STOPPING SITUATION WHEN THE DISC ROTOR AND PADS ARE PREMATURELY WORN OUT. *TR
Showing 1–20 of 28 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026