2011 Chevrolet Equinox Complaint Log

The contact owns a 2011 Chevrolet Equinox. The contact stated that while the windshield wiper was activated, the windshield wiper arms detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Wipers have stopped working, have had it repaired twice and they keep quitting.

Gas is getting into the crankcase because the GDI Fuel pump is faulty and is causing check engine light and the stability Trax light and caused the reduce engine power light and shuts engine off

The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine oil. While driving at various speeds, there was a misfire coming from the engine while attempting to accelerate. The failure occurred while attempting to accelerate from a stop. There was no warning light illuminated. The vehicle was taken to a certified mechanic, who diagnosed that a shaft inside the engine had failed, and the engine needed to be replaced. The engine was replaced with a rebuilt engine; however, the failure reoccurred approximately 4 months after the engine was replaced. The vehicle was returned to the mechanic, who diagnosed and determined that the same failure had reoccurred. The engine valves and exhaust were cleaned; however, the failure persisted. The contact stated that smoke was entering the cabin of the vehicle and out of the exhaust pipe while the heater was activated. The vehicle was returned to the mechanic, who then diagnosed that the engine needed to be replaced another time. The vehicle was repaired again. The manufacturer was not informed of the failure. The failure mileage was approximately 165,000.

To whom it may concern: I am writing to notify you that I own a 2011 Chevy Equinox and take very good care of my vehicles. But I wanted to let you know that I have had three incidents in which the gas pedal sticks, and the vehicle goes up to 95 miles an hour. I have contacted the dealership and GM to let them know of this. They cannot explain why this is happening. GM just said trade it in. Well, that's a possibility and who says if the next person purchases it that this could happen to them. So far, we have been able to avoid an accident. I am wondering if anyone else has had this complaint because GM says no., I feel it has something to do with the cruise control that it has a computer glitz. Can you investigate this if anyone else has had this problem.

three times now my gas pedal has stuck down to the floor and had unsafe speeds reaching 95mph this is unsafe for us and others on the road wrote GM several times now with no help from them this needs to be checked out for everyone out there how many wrecks and rear end collision happened because of this acceleration issue mine seem to happen when you take it off cruise control and then accelerate the gas pedal but he dealerships can't find an answer I am asking for your help before someone get killed because no one wants to take action

The contact owns a 2011 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel, prompting the contact to discontinue driving the vehicle. The vehicle was towed to the dealer, who observed a small amount of fluid within the engine compartment. The dealer later determined that the fluid was power steering fluid. However, the dealer was unable to determine the exact location of the leak. The contact was advised to continue driving the vehicle for 1 week then return for a follow-up inspection. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 149,000.

Vehicle burns excessive oil. Have to put in a quart weekly. Check engine light comes on for camshaft sensor, they’ve already been replaced 3 times and the light won’t go off.

It burns oil excessively Stalls out while driving Stability traction control comes on Timing chain has to be replaced now Fuel pump needs replacement All this happened at same time My cost is 2700.00

The contact owns a 2011 Chevrolet Equinox. The contact stated that while driving approximately 15-20 MPH and making a left turn, the vehicle lost power steering functionality. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the power steering assist was inoperable. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 78,000.

catalytic converter, exhuast manifold, and whole exhaust system need to be replaced

Oil burns, no leaks, no lights appear for low oil. I get the oil changed every 3000 miles. We put 3 quarts in and 200 miles later it's burned 1.5 qt.

The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that once the fuel gauge displayed that 1/4 tank of gasoline was available, the vehicle jerked, and there was an abnormal sound coming from the engine with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the pistons had failed, and the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 90,000.

The contact owns a 2011 Chevrolet Equinox. The contact stated that while his wife was driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked, and an abnormal sound was heard coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the pistons had failed, and the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

The contact owns a 2011 Chevrolet Equinox. The contact stated that the message to “Service Air Bags” was displayed. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 160,243.

Jerking between gears

The contact owned a 2011 Chevrolet Equinox. The contact stated that while driving up a hill on a 2-lane road at approximately 45 mph, an oncoming vehicle in the opposing lane had taken too wide of a turn and had entered her lane, to avoid a head-on collision the contact swerved into the guard rail. Upon crashing, the air bags did not deploy. No warning lights were illuminated before the crash. The contact was able to drive the vehicle to the residence and deemed a total loss. The contact has an appointment with a doctor to determine whether any injuries were sustained. Nobody outside of the vehicle was injured. A police report was filed. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 142,357.

No warning lamps. I was 3 quarts low only going 1614 miles from last oil change. Oil consumption , piston rings not correct. No oil leaks just consumes a lot of oil. Low oil made my car stall out while driving. No oil light came on to fill. Piston rings recall , needs replaced. Bought from an individual in July.

While driving, the car wouldn't accelerate even though I was pressing the gas pedal to the floor. It made funny noises and was jerking. I was told not to drive because of the danger to my engine. The engine light did come on

I BOUGHT THIS OFF OF A PRIVATE PERSON ,SHORTLY AFTER IT STARTED NOT TAKEN ITS GAS AND DYING OUT ON THE HIGHWAY OR SHORT ERRANDS ,I STARTED PUTTING A BUNCH OF MONEY IN IT IVE REPLACED ALL I KNOW TO DO AND IT STILL WONT TAKES ITS GAS ,I HAVE BEEN STALLED IN AN INTERSECTION BEFORE BECAUSE I HAD NO PEDAL IF YOU TURN IT OFF IT STARTS BUT JUST WONT TAKE THE GAS ,I HEARD THIS VEHICAL WAS RECALLED AND I DONT KNOW IF ITS NEVER BEEN FIXED OR WHATS GOING ON WITH IT ,IVE HAD IT TO MANY MECHANICS AND NO ONE CAN FIX IT ,CAN YOU TELL ME IF ANY OF THIS IS ON THE RECALL LIST AND IF ITS BEEN TAKEN CARE OF IT ? I CANT DRIVE IT LIKE THIS ITS TOO DANGEROUS . I BOUGHT THE CAR IN 24 , AND ITS NEVER RAN SINCE WITH OUT ISSUES THAT NO ONE CAN FIND THE PROBLEM OF FIX IT THE RIGHT WAY ,THANK YOU

Joint on the front windshield wiper assembly failed. Was driving in a 4 lane highway doing about 70 mph while it was raining. Windshield wipers stopped halfway through the movement they sat for a moment they moved to as far as they could go towards the driver side and that’s where they stayed. The driver side one was over the edge of the vehicle. I followed tail lights turning onto a side road, pulled over safely. Moved the wipers to a down position, there was no resistance. Checked the fuse and that was fine. Waited a bit for the rain to settle a bit and drove to a safer location. Once off the highway and away from traffic when turning the windshield wipers on I could hear the motor still going so knew it was an issue with the arms. I had been on the road for about 2 hours all major highway with still over 2.5 hours left of my drive when they failed. We had to trailer it home as it was not safe to drive with the amount of rain we were getting. Replaced the motor and arm mechanism when we got it home and saw that it was one of the ball joints that broke. There were no warning lights, we have the old parts if needed for inspection, this looks to be the same issue as the recalled parts on the 2014-2015 equinox.

I bought my 2011 Equinox new then in 2013 the gas pedal went to the floor and stuck down on a two lane road and I could not control the speed as we react 90 I shut down the vechical took it to the dealership the next day the chevolet co had the dealership dump the on board computer and then down load a new program this worked until the other day we were coming home from taking another couple to there dentist appointments on the way home the gas pedal sucked right to the floor again the speed rose to the 90 we were on a four lane I had cars behinde me but not in front i keep trying to get the foot up i was afraid if i shut it offf we would get rear ended every one was scared i told them what was going on as the speeds keeped increasing trying to hit the brakes to slow some down and taping on the gas pedal i tried prying the pedal up with my foot and after the third attemp it poped up. I call chevolet they said they were not going to do anything about it I told them this is a big safty issue there commet was the vechical is out of warranty and miles I ony have 103K on it and very well maintained with Birdnow chevorlet great dealership Chevrolet is not taking these gas pedal sticking down serious I read were there are several vechical with this same problem and it will take people getting hurt or killed before something down Thank You

Trouble code p2138. Replaced accelerator pedal with OEM. Trouble code still persists. Car goes into limp mode while driving posing a safety concern. There is a TSB 07-06-04-019F. Other codes include p0301 and p0697. After limp mode I have to pull over and turn car completely off and crank it up again to get out of it.

The oil has had to be changed every month. The oil just disappears. I have to check and fill it weekly. I was told it a manufacturing problem. Now I’m on the side of the road, I heard a loud bang and it started smoking and oil is all over the ground. I’m waiting on roadside assistance.

The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 70 MPH, the vehicle stalled. The vehicle remained on the side of the roadway. Additionally, the contact observed condensation under the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed that the rear main seal and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The failure mileage was 118,000.

The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 40 MPH and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The contact was able to continue driving. The contact stated that while attempting to drive from a complete stop the following day, the accelerator pedal was depressed, but the vehicle failed to respond. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 150,000.

I purchased the 2011 Chevrolet Equinox 5 months ago from a dealership name The Automaxx group in Morrisville, PA. Two weeks after, the check engine light came on, I took it back to the dealership and it was in the shop for 3 days or more. I got it back and every week it was back in the shop for the last four months. I was very hesitant about driving it, but I need to get to my doctor appointments and then I park it. I had to constantly put oil in it and not knowing why or where the oil is going. It started smoking black thick smoke under the hood and cut off, then cut back on and I took it to the shop near my home, and let the mechanic diagnose the problem and he said the vehicle is not safe to drive at all, it's engine failure due to excessive oil consumption and that the vehicle could possibly catch on fire and that it's a defect with the engine from general Motors. I just would like to recoup the money back that I paid for the vehicle. I was totally unaware of the harm that I was in with this vehicle. I am not sure if the dealership was aware of the faulty engine or the dangerous vehicle that they sold, but thank God I wasn't hurt and that I don't have to inhale the smoke from that vehicle. The check engine light has been on for awhile and I was told that they weren't sure why it would not go off, that was a red flag for me. It has not been inspected by the manufacturer, police or insurance company.

Engine locked up no oil, six months after oil change with low travel miles. Car sits most of the time. No warning indicators, service not due.

The contact owns a 2011 Chevrolet Equinox. The contact stated while driving 40 MPH, he noticed smoke coming from underneath the hood. There was no warning light illuminated. The contact pulled into a business parking lot. The contact stated that he opened the hood and noticed the engine compartment had caught fire. Additionally, the contact stated that the battery was burned and was bubbly. The contact was able to extinguish the fire with water bottles. A fire department report and a police report were not filed. The contact sustained a minor burn on the right hand and did not receive medical assistance. The vehicle was towed to the residence of the contact's parents. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 185,000.

[XXX] [XXX] [XXX] Findlay Chevrolet Chevy has thousands of complaints regarding the 2.4L oil consumption. Thousands! The engine has 97,500 and consumes 2qts in 1,000miles. I requesting that GM helps fix the issue. A normal engine does not even consume 1qt in 3000miles, let alone 2qts in 1,000. It does not leak. The only problem is a GM defect possibly with piston rings which is documented with similar years. On top of this. They had an airbag recall for similar models and years. This vehicle they say, does not have a VIN on the recall. Yet, my “service airbag” error is on. It seems that GM does not care if someone has an airbag that may go off at 70mph. Not do they care about selling people engines that consume oil at a rate that will leave people stranded in the middle of nowhere. Or possibly starting on fire from getting too hot from not having oil in the engine. Thank you for your time INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ACCELERATOR BECAME UNRESPONSIVE. HAD TO PLACE CAR IN NUTRAL AND BACK TO DRIVE TO REGAIN CONTROL.

Just got a 2011 Chevrolet Equinox from a dealership that I trusted. Only had a few weeks and it just stalled on me while driving in traffic!!! Would not start back ! It was terrifying!!! Thank God it wasn’t rush hour! A nice man helped push it out of road into a parking lot! Now I find out there are safety issues and recalls that I was not aware of! Faulty oil piston rings caused it to jump time! They want over 7,000$ to fix but I do not have that kind of money!!!Its a death trap and shouldn’t have been allowed to re sale!!!

There is a SB-10058723-5799, that addresses airbags. I have a 2011 Chevy Equinox with 94k miles on it. The ‘service airbag’ error stays on the screen. I called Chevy to ask if I can bring vehicle in under SB 10058723-5799, and they told me my vehicle does not fall under this, AND they say the SB 10058723-5799 is expired. I asked they lady, so if the airbag deploys while I’m driving 65mph on the freeway, you’re not going to fix it under a recall that you say is expired. This makes absolutely no sense, and I believe it should fall under NHTSA’s special bulletin. Please help me. Thank you for your time.

The wipers stopped working on the highway pouring down rain

The vehicle started rocking during regular errands but displayed no error codes. Turned it off and left for a few minutes, when returned it would not start just the engine spinning. Had it towed to a local mechanic chain where they said it was likely a major issue and that there was no compression. They wouldn't be able to fix it so towed it to a dealer. Once the dealer had a look they determined the piston ring was blown/etc and the Equinox would need a whole new engine to get working again. The dealer also stated there was little to no oil in the system, and no light or warning of any sign had alerted. The vehicle had under 3000mi since the last oil change and only 69000mi in total use. Apparently there is TSB/warranty and major known issue in regards to oil consumption but not that I was made aware of before looking into since this issue. I have also been told that there are no active recalls on my vehicle and the VIN says everything that needed to be addressed has been.

Excessive Oil Consumption.

The contact owns a 2011 Chevrolet Equinox. The contact stated that while coming to a complete stop, the vehicle lost motive power. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed the vehicle with a catalytic converter failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

I had just bought this car from a friend of mine and the first couple days it was fine then I was on the interstate and it started making this loud sound and stop going in the middle of the interstate and I was stuck on the interstate with my child and couldn’t get the dam thing to go anywhere I called someone to come help me they looked at it and said it was the engine or the time and chain I’m not really sure of what the problem is but it scared me so back I couldn’t get over to the shoulder to save my life I was stuck

Stalling and stopping completely while coming to a stop. New muffler put in, still stalling! - I drive daily with my two children under five and the risk of my truck stopping completely while driving is my biggest safety concern for both my children and I!

Traveling at low speed in driveway. When the side airbags deployed for seemingly no reason. There was no collision, did not run over anything etc.

The windshield wipers and yes, available at anytime for inspection. I was traveling Hwy 80 and the wipers stopped working completely in a downpour of rain at 70 mph. I could not see and could not even follow the rear taillights in front of me to stay in my lane. I put my right blinker on and slowly moved to the slow lane in order to take the next exit off the highway. Had to travel over the highway on the overpass and needed to turn right. Couldn’t see detail so ended up running over yellow barriers then made it to the right turn and was barely able to make out a driveway which was a Starbucks. Stopped to confirm wipers would not work and to move wipers by hand to clear windshield. Every 4 or 5 blocks had to stop and get out to physically move wipers by hand to clear rain water from windshield in order to drive further. It was so dangerous, I could of easily caused accidents for others and myself and also could have been fatal! Next time you’re on the highway, close your eyes and keep driving-it was the same and scared me to the point that I was shaking!!! Thank God I didn’t have my grandkids with me!!

The key can be removed although drivetrain is not in Park? Also, a week ago while picking up my grandkids from school, my car would not start. It was parked. Everything was dead and the key could not be removed from the ignition which was quite odd even if it was a dead battery, the key should come out of the ignition? It was in Park. The key could be turned but not taken out of ignition?

Excessive oil usage

Sidewall of tire blew while traveling at about 70 MPR on 4 month old tire. 225/65R17

The contact owns a 2011 Chevrolet Equinox. The contact stated while driving approximately 35 MPH in the rain, the windshield wipers became inoperable. The contact pulled over and waited until the rain stopped falling before continuing to drive. The dealer was contacted and stated that an unstated bushing needed to be replaced. The vehicle was not taken to be repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 114,000.

After purchasing the vehicle . The vehicle starting malfunctioning. From going into 0rmp to shutting back on after turn the vehicle off. Upon utilizing cruis control the vehicle automatically speeds without pressing the set miles .

Power steering malfunction and stop working while driving. Reported on many of these models.

purchased the car from some that passed away and did not get these items fixed before I got it. coverter/ lossing/using oil, and electric power steering system problem

The contact owns a 2011 Chevrolet Equinox. The contact stated that the vehicle failed to provide notification whenever the oil level was low. The vehicle was hesitating and shuddering before accelerating. There were no warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the vehicle was experiencing an abnormal oil consumption, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 143,822.

The contact owns a 2011 Chevrolet Equinox. The contact stated that her vehicle was consuming an excessive amount of engine oil. The contact had taken the vehicle multiple times to an independent mechanic where the catalytic converter had been replaced but the failure persisted. The contact also stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had taken the vehicle to an independent mechanic and the dealer who informed her that the failure was related to a defective timing chain. The manufacturer was also notified of the failure and acknowledged the failure but stated there were no recalls on the vehicle. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 145,000.