NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Chevrolet Equinox. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The abs braking and stability control light came on and has stayed on and took to mechanic shop and was told to repair would be 4000 .that's more than what the car is worth!changed motor oil many times since I owned the car and it uses oil quite much.ihe oil gauge can say I have 70 percent oil and the dipstick reads no oil so I must put 2 -3 quarts of oil in car because I can hear lifters rattle due to lack of oil.the abs stability control keeps car steady especially in i snow or rain weather and can lose control of the 2012 Chevy equinox.if I was to drive vehicle on long trip the motor could freeze up while driving and shut down and cause dangerous situation in traffic.
Recently got an oil change, and in a month I’ve had to “top-off” my oil. Constantly have to make sure I carry a few quarts of oil to make sure my oil is filled. One day, I forgot to check the oil and my car was stalling on a busy road. Had to pull over to make sure I put the oil in there. Everyone that I’ve asked said they have the same issue. I stopped asking people after the 10th person. My uncle is a mechanic and he said the same thing about the oil. He said he wasn’t sure where is goes but it just disappears.
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The rear suspension trailing arm and subframe assembly rusted completely through, causing the suspension to separate from the frame. The corroded and broken components are still attached to the vehicle and are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The rusted frame and failed trailing arm caused the rear wheel alignment to shift dangerously, making the vehicle unstable and unsafe to drive. If the part had completely detached while driving, it could have caused a total loss of control and a serious accident, endangering the driver, passengers, and others on the road. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue was visually inspected and confirmed by an independent repair facility, which advised that the frame is structurally compromised and the vehicle is unsafe to drive without major frame replacement. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet by the manufacturer, but photos and documentation are available. The damage has been assessed by a certified mechanic who confirmed the severity and the safety hazard. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages appeared. The issue was first noticed after hearing unusual noises and instability from the rear of the vehicle. Upon inspection, severe frame rust and separation of the rear trailing arm were discovered.
Rear tailgate. Borrowed vehicle from a friend for a trip. When opening the tailgate with the external switch it opens all the way and immediately comes back down about 12 inches or so then it immediately goes back up and immediately comes all the way down. My wife was almost trapped between the bottom of the tailgate and the floor of the storage compartment. When I tried it, I tried to hold it up when it started down for the second time and it was impossible for me to stop the tailgate from closing. It substantially overpowered me. There is a PROBABILITY that it could have broken her back or strangled her. Even more so if she was packing the car by herself. I exerted all my strength trying to stop the tailgate as I indicated before. I have not contacted anyone about this situation. The vehicle has a little over 84K miles and is in excellent condition. When I called my friend about the problem she said she was aware of it and is living with it because it would cost over $1,000.00 to fix it. I know she bought it used from Ferman Chevrolet in Tampa a few years ago. I was hoping to get it fixed for her before returning the car to her.
The vehicles oil needs to be checked every day to make sure the levels are not low. The vehicle has no visible oil leaks on the ground or inside, but the oil levels will drop. With that I have to constantly have oil on hand to make sure I refill it or the engine would be dry. It’s becoming a hassle because I have to constantly monitor and make sure that the engine has oil so it doesn’t blow up.
About six months ago, my steering wheel would get hot in the middle of it, but I kind of didn’t know what that was but then now my airbag sensor came on and then went off. I’m not really sure but I feel like something’s not right with it. Gonna go get it fixed, but I don’t feel like it should be something that was not recalled because it’s not right
the abs light came on the dash and traction control.i was driving in a rain storm and went around a corner and front end started to slide.was only going 35 mph so I didn't lose control.this happened on.04/15/2025 .if I would have been going any faster I would have lost control.this is very dangerous as I realized. it should be fixed by GM for safety concerns.
ABS stabilizer light on dash shows ABS malfunction.took it to certified mechanic to check the problem and was told the system had to be replaced at the cost of $4000.
My Vehicle had an open Recall N192268180 TAILPIPE EMISSIONS - OXYGEN SENSOR. I made an appt for the recall for 1/20/2025 at Capital Chevrolet in Wake Forest, NC. The appt was cancelled and rescheduled for 2/10/2025 due to them needing to order parts for the recall. On 2/10/2025 my vehicle was dropped off and i was told it should be finished by end of day 2/10 or early morning 2/11/2025. On 2/11/2025 I called the dealership to see when my vehicle would be ready and was told the recalled part caused damage to my Catalytic Converter and they would need to replace it but this would be covered under the recall. At that time I asked about a Loaner car from the dealership because they were estimating 3 additional days and I do not have another vehicle to use to get to work or transport my children. The dealership reached back out to me on 2/12/2025 to say I did not qualify for a loaner because it is outside my vehicles extended warranty but they would have the part in hopefully that day or the next. I followed up on 2/13/2025 and was told they did not have the part yet. On 2/14/2025 I contacted the dealership to see when they were estimating I would have my vehicle done and was told that I could pickup my vehicle that day even though the repair was not complete because it was drivable and they just were waiting on a harness. i was scheduled to bring my vehicle back the following Monday for the harness to be installed. On Monday, [XXX] when I went to start my vehicle to take it to the dealership it made unusual noises then cut off and will not turn back on. I have left voicemails for the dealership and the manager, and I have contact my insurance to have it towed to the dealership but at this point I have missed a week of work causing me to lose income and do not have the $168 needed to tow the vehicle to the dealership. I have attempted to get assistance from the dealership and the manufacturer with no solution offered other than to pay out of pocket to tow it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2012 Chevrolet Equinox. The contact stated that while starting the vehicle, the engine revved up abnormally. While driving at various speeds, there was a humming sound coming from the underbody of the vehicle. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the catalytic converter had failed, the throttle body failed, and the exhaust manifold had fractured. The vehicle had not been repaired. The manufacturer was made aware of the failures and confirmed there was no recall on the VIN. The failure mileage was 137,000.
My check engine light has been on and I've had people with machines to turn it off. It came back on each time. It is available for inspection. I don't feel totally safe as I don't know when or where it might fail and what that would look like. No, the it has not been inspected by anyone. The only warning I have is that the check engine light stays on.
Why is consuming a lot of oil This car the mileage is Les the 130000 I buy and didn’t know the issue Can you please fix it Sometime I hear noise from the engine
I had the excessive oil consumption recall repair done when it was recalled originally, however the problem has returned and from my research it appears that the piston rings were not the proper size to stop the oil from blowing back out the exhaust. Is there anything I can do about that as far as having those repairs covered again?
I purchased this vehicle on[XXX]. I was advised that there was an open recall for the O2 SENSOR. On 11/11/24, I took this vehicle to LOU BACHRODT in Coconut Creek,Fl. where they performed the recall. Shortly after having the recall done my vehicle's check engine light came on and then would turn off and continue to come intermittently. I took it to one of my local parts store that does the check engine light scan and it was giving the code for a faulty O2 sensor. I took it back to same dealership on 12/17/24. I explained to Charles Ramasir ( service advisor) what was happening. He ran a scan even though the check engine was not on at that moment. The code that was stored was a transmission modular code. He said I would have to bring the vehicle back when the engine light was actually on because he could not accept a scan/fix finder report from any other then this dealership. The problem continued and was now affecting the performance of my vehicle. I was able to get the vehicle back to Lou Bachrodt while the lite was on and their scan did indicate the O2 sensor. The part was reordered and the recall was done a second time by Lou Bachrodt Chevrolet. My vehicle continues to have the same problem. The engine lite continues to come on intermittently and the scans continue to indicate a problem with the O2 sensor: code on [XXX] =P0138 code on [XXX] =P2271 I returned to Lou bachrodt on may 3,25 while the lite was on. As I drove into the service area the service greeter advised me to drive up and wait for the service advisor-Charles. I proceeded to turn off he vehicle and wait. As soon as I turn the vehicle back on to show Charles the engine lite, it was no longer on. And once again I was told that if the lite was not on he could not run the scan or accept the scan report from Auto Zone from the day before. He also seems to be fixated on the transmission code that no longer comes up in current scan reports. problem not solved and continues. please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My drivers side wiper blade stopped working while the passenger side is still working. I saw a recall for this linkage on the site but it’s not for my specific VIN. Additionally, my catalytic converter has damage due to excessive oil consumption. Halfway through my regular oil changes the oil is almost completely empty. Again, there’s a recall on this for my specific make, model and year but not for my VIN. I feel these should be covered to be fixed by manufacture due to symptoms equivalent to recall.
Windshield wipers stopped working
In May 2024 there was an open recall regarding o2 sensor which was "fixed" by the dealer in July 2024. On September 22, 2024 the check engine light was triggered and diagnostics revealed o2 sensor failure. It could be a safety issue.
2012 Chevrolet equinox burns/leaks oil which cause the serpentine belt to pop off & I had to replace it. Having problems with the MAT & IAT codes, just replaced the fuel pump, crankshaft sensor, camshaft sensor, & spark plugs... Car still will not crank. They're saying there's no recall but why are all the Chevrolet equinox malfunctioning with the same problems with no help from the manufacturer?
The underbody of my 2012 Equinox is completely rusted and now not drivable. The KFrame is rotten and the car is not safe to drive. The engine consumes a great amount of oil. I've been told the engine needs to be replaced. I've only had the car for 2 years.
I have owned this car for over 3 years. I have ALWAYS started the car, closed the doors, gotten the kids in the car, and then got in the car myself and went on with my day. On [XXX], I put my 6 month old baby in the car, closed the door, and when I tried to get into the car, all the doors were locked. NEVER in my time of owning this car have the locks EVER locked itself after just starting it and letting it "warm up". Needless to say, thank God my air was already on so my baby was at least "safe" until the police could arrive and get the car opened. But they unfortunately broke my driver side window trying to get in, and so this safety malfunction could have literally killed my child, but it also did cause me damages that I have to get repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car just died, stopped, immediate dead car in full on rush hour traffic on the highway main road, me and my two grandchildren sitting in a car not able to move at all, not able to get restart. In review this is happening to 2012 and other years Chevrolet Equinox with no one knowing what the true actual engine problem is. it had to be pushed off the main hwy before we could have been injured or worse. When will the first death occur Chevrolet. This needs to be RECALLED, or BOUGHT BACK CARS BEFORE DEATH LAWSUITS BEGIN.
This vehicle is using insurmountable amount of engine oil.since I purchased the vehicle in 2024 I've had the oil changed once and twice the engine oil was down 3-4 quarts and when I started it,the engine was rattling because of oil disappearing.i purchased this nice looking car for.$5000.,so it's not junk to me it must be fixed.i think GM should be responsible for this problem.
Bought in May 2024 and at that time had a open recall post catalytic converter o2 sensor which led to the discovery of a cracked exhaust manifold and according to service advisor would release toxic fumes in the cab of the vehicle.
The contact owns a 2012 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, she became aware that the vehicle was handling poorly, after which the tire pressure system service light illuminated. Upon parking the vehicle, the contact smelled a burning odor around the exterior of the vehicle. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 11V511000 (Tires), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 78,000.
purchased this car in June 2024.didnt notice it was leaking oil until having oil changed.the mechanic said the engine was dry with not much oil.the mechanic told me the oil pan seal is bad.i checked and it doesn't take a gasket,and the oil pan must be removed and a sealant must be applied rather than a gasket form.this 2012 Chevy equinox ls ,and does not have a gasket form only the sealant.if the engine doesn't have oil the motor could lock up in traffic and cause accident.suspension is noisey like bushings are bad and need lubrication but no where to lubricate.
The contact owns a 2012 Chevrolet Equinox. The contact stated that upon slowing down, the vehicle rocked back and forth violently. The contact stated that the check engine and reduced engine power warning lights were illuminated. The contact stated that the vehicle failed to exceed 23 MPH. The vehicle was taken to an independent mechanic where the vehicle was diagnosed and the contact was informed that there was excess crankshaft pressure, the crankshaft faces were faulty, and the pistons needed to be replaced. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 127,000.
Basically it has the recall for clogged cats and O2 sensors it has [XXX] my pistons I use quart oil every 100 miles I talked to customer service last night was told all ve fixed and I could have rental went to get it cause my car dies at every stop from not having right fuel mixture. Now they changed story . Lawsuit ? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
So I know of atleast 4 Chevrolet equinox's all haveing the exact same issue doesn't matter milage all in the same area which have a issue saying engine power system low then it starts to studder and often stalls out or then over revs and trys to take off like it's been slingshotted which is unsafe even after repairing many issues it is coming up as and nothing seems to fix said issue. Also timing jumping and after being professionally fixed it jumps timing again shortly after being repaired also milage doesn't seem to be a factor in this issue as I have 1 that has jumped timing with only 150k miles while the other days after timing was all repaired jumped timing again and it has like 200+k miles and I know of atleast 2 others in the area having the same exact issue.
The contact owns a 2012 Chevrolet Equinox. The contact stated that her husband discovered that the timing chain had failed. In addition, there was an excessive consumption of oil causing the contact to add engine oil frequently. The engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the timing chain needed to be replaced but no further diagnosis was available for the other failures. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.
While operating my vehicle today, it began to rain and I went to turn on my wipers, and they would not turn on. I had to pull over several times due to poor visibility ecause of the rain. I had to wait for traffic to slow down or pass me by to avoid an accident. This has never happened to me and I was scared out of my mind.
PCV freeze-up with blown main rear seal losing all oil almost instantly while driving on the interstate at 70MPH in 1 degree F weather. Spent 2.5 hours on the side of the road in 1F weather in a vehicle with no heat (because the engine was blown) before a tow truck could arrive. No warnings ahead of time, and no notification from GM of this well-known problem. Although it is a design flaw of the engine, it would be easily preventable if GM would notify users of the potential for this catastrophic problem.
VEHICLE SHUTTERING/STUTTERING AT STOP LIGHT WHILE IDLING....OIL CONSUMPTION ISSUE...CONSUMING OIL...HIGH PRESSURE FUEL PUMP ISSUE.LEADING TO LOW PRESSURE FUEL PUMP. BECAUSE OF THIS. LEAKING OIL INTO ENGINE. NEED TO REPLACE ALL SPARK PLUGS. HAVE COMPLETE OIL CHANGE BECAUSE OIL IS ALL CLUNKY/CLOGGED. THIS HAS ALSO CAUSED A PROBLEM WITH THE ENGINE CAM SHAFT COVER... PCV VALVE. AND NEED TO HAVE WATER PUMP REPLACED. TOTAL COMING TO ABOUT $2600.00!!!!!!!!!!!! WHY I HAVE NOT GOTTEN A RECALL NOTICE FOR THIS PROBLEM!
Accident involving frontal impact with a deer. Heard and smelled propellant charge for airbag and service airbag light came on, no airbag inflation anywhere I could find it. Front grille/bumper cap, AC core, passenger fender are scrap. Any other cases of this.
A knocking nose fm the back passenger side it's heard every time I drive
Driving to work at 6:30 am. I slowed down at a stop light. Heard a weird noise I've never heard before from under the hood, headlights dimmed and became bright again, started to accelerate as stop light changed to green. Wouldn't accelerate passed 25 mph causing vehicles behind me to almost rear end me. Got to the next stop light, same thing, weird noise dimmed headlights back to bright but accelerated fine. Got to work 2 miles later and my engine was making a very loud noise (rattling). Shut engine off, checked oil which was full. 2 hours later tried to start it and it would not turn over. Towed to a mechanic shop where they determined my engine blew and will cost $7,500 to replace.
I purchased a 2012 Chevrolet Equinox with 100,550 miles on it in April 2023. The original owner gave me all service receipts & records to show the automobile had been taken great care of. The interior & exterior are still in like new condition. The problem I've experienced is sudden "reduced engine power" that caused the engine to stall while driving. Two weeks prior, I had had a service check with an oil change and the works. I had it towed and to my surprise, the mechanic showed me that my automobile didn't have ANY oil. The oil indicator light NEVER came on. Afterwards, I did research and discovered that GM is aware of this exact problem in this particular make and model and been sued in a class action lawsuit for this and lost. WHY HAVEN'T THEY ISSUED A RECALL TO REPLACE THE FAULTY PISTONS THAT CAUSES THIS?
The contact owns a 2012 Chevrolet Equinox. The contact stated while having the vehicle serviced, the contact was informed that the vehicle was experiencing excessive oil consumption. No warning light was illuminated. The vehicle was diagnosed by an independent mechanic. The contact was informed that the vehicle had experienced excessive oil consumption. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,687. The contact stated the passenger airbag light stays on, even though there is no passenger present in the vehicle.
The contact’s friend owns a 2013 Chevrolet Equinox. The contact who is an independent mechanic stated that his friend had taken the vehicle to be repaired after the key became stuck in the ignition. The contact diagnosed the vehicle and determined that the key cylinder lock housing had failed and needed to be replaced. The contact referenced NHTSA Campaign Number: 16V502000 (Electrical System, Power Train) however, an undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.
A light sprinkle happen and I turned on wipers and they immediately stopped. Fuse looks fine. I'm a Single father and can't afford to fix and this shouldn't have happen.
Eats up oil, no oil leaks, shuts off while driving but will start back up. But it's dangerous when your on the interstate and it quits running and traffic is behind you. Multiple of people with this model experience the same thing with the oil consumption, and dying on them even after replacing multiple items that were suggested the vehicle needed but made it worse and now doesn't want to drive when pushing the gas pedal when it is running and in drive
The contact owns a 2012 Chevrolet Equinox. The contact stated while driving 35 MPH, the instrument display indicated a reduced engine power warning message. The contact stated that while driving up a bridge, the vehicle slowed down and failed to accelerate properly while depressing the accelerator pedal. The failure was intermittent. The vehicle was taken to an independent mechanic where the accelerator pedal was replaced; however, the failure persisted. The vehicle was then taken to a dealer but due to cost, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 74,595. The vehicle is currently at a Chevrolet dealer for repairs but they can’t get the parts because of the strike.
Car is using a quart or more of oil a week. Consistently needing top offs and has shut off while driving before. This is a major safety issue. There is a major possibility I could be driving down the road and my engine explode because it ran out of oil. There is no leak. It is just the oil burning so fast. There is no resolution asides from putting a new engine in it and that is not something I can afford considering I just got the car from a dealership back in November. If there is not a recall on it, there should be. The oil will be full and then suddenly get super black and then next day be empty.
In 2023, I purchased my 2012 Chevrolet Equinox from a private seller. It was in excellent condition, inside and out with only 75,000 miles on it. She had purchased it brand new. The vehicle was serviced and maintained regularly. She gave me all the receipts and service records when I signed the title. Everything was fine until it hit 76,000 miles. Without any type of warning, the motor went in limp mode and wouldn't accelerate over 24 mph and the valves were rattling very loudly. I immediately pulled over and called triple A and got towed to an auto repair shop. The triple A dispatcher told me what the problem was as soon as I told him it was a 2012 Chevrolet Equinox. There was NO OIL in it. Sure enough, the mechanic added 5 quarts of oil and it thankfully, I had pulled over immediately before it blew the engine. I'm a [XXX] so I really don't know how mechanicals and motors work but the gist of it, as explained to me by Chevrolet dealers and mechanics have, the 2012 Chevrolet equinoxes are notoriously famous for excessive oil consumption due to faulty Pistons. CHEVROLET SHOULD'VE INCLUDED THIS YEAR, MAKE AND MODEL IN THE RECALLS! I will NEVER purchase another Chevy or GMC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2012 chevy equinox lt had had nothing but issues with the timing chain the oil consumption where it hardly wants to start I have only had this used vehicle for 6 months or less I shouldn’t be having all these problems with it! The tailpipe isn’t smoking out white clouds but when you put your hand over it it leaves black oil gas smelling grunge on your hand! This is the second equinox I have owed in less than 1 year and it should not be costing me a fortune in repairs within a year even though it’s used makes no sense to me why chevy allows this to happen!!!
This has already been recalled on some 2012 Chevy equinox but apparently not mine. The key gets stuck in the ignition when I try turning it off. So I have to turn on my on, put it in reverses and then turn my car off and take my keys out and then put my car back in park so I can get out of my car. This has been recalled in my type of car. The recall number is 16V502000 the recall date is 2016-07-05….. I’ve called the local Chevy dealer ship and they said that my Specific car is not covered under this recall even though it 100% has the problem and should be 100% covered. It’s wiper blades also have just gone out and that they are fixing under the recall and I also have the tire pressure sensor that’s messing up as well. All 3 things are recalled on Chevy equinox and it should be covered on mine as well.
Multiple ongoing issues with the vehicle (oil consumption - approximately 2 quarts consumed per oil life cycle with the updated oil life index monitor, clogged catalytic converter - likely due to the oil consumption) with the most recent being a windshield wiper linkage failure and the Special Coverage that expired 10 months ago based on time, but vehicle is still within the mileage limit of the Special Coverage. The Special Coverage, N192266180 Wiper Transmission Arm Linkage Failure, is good for 10 years or 150,000 miles whichever comes first. The subject vehicle coverage expired on 4/26/22 and it is now March 2023; the vehicle has 122,689 miles on it versus the 150,000 mile limit. The issue was discovered when my daughter attempted to use them to wipe some wet snow from the window but the wipers did not move...she thought the wipers were frozen. When I checked the wipers, you could hear the wiper motor attempting to actuate the wipers but there was not movement of the wiper blades. The wipers can be moved by hand with both wipers moving in unison when one wiper arm is pulled/pushed back and forth, so it appears this is the condition in the special coverage. Contacted a Chevrolet dealer as well as Chevrolet Customer Assistance and neither would offer any coverage since the Special Coverage expired by time (even though the vehicle is well within the mileage limit). Fortunately, the failed wiper system did not cause an accident, but this could easily be considered a safety issue that should have full coverage by Chevrolet, regardless of mileage and time, under a product safety recall.
The engine went completely out as the vehicle is known for excessive oil consumption.
I bought my 2012 chevy equinox Lt 2.4L because I owed one just like it but a deer totaled it at only 10 mph! It been nothing but issues since I purchased it drove it off the lot the check engine light comes on and then I go to get it checked and it states that I have a permanent catylic converter code that no one can fix except gmc! When I idle at a stop for longer than 1 min it starts stuttering and jerking like it’s gonna die! So I clean my throttle body like the mechanic said I should do and I found this dark brown whitish sludge in my pvc tube that runs up into the air box which now my air box is full of this gunk! I have to put oil into this vehicle every 3 days cause it will be full then three days later it’s just a smidge above out on the dipstick! I am poor I can not afford huge repairs or replacement of yet another vehicle ! GMC needs held accountable since they seem to know about this and it’s not recalled they need to do better in taking care of us poor customers who just want a reliable vehicle!! So VERY upset yet again!!!
I was driving my equinox coming up on a red traffic light. Upon pushing down on the brake pedal the radio shut off and the dash started flashing all of the lights very rapidly. The light turned green and i pushed on the accelerator, and there was little or no power and the car killed. I was in the intersection so I quickly put it in park and the car restarted, but had very little power. I was now on a slight incline so I barely made it into gas station and before I could park the car stalled again. Now the doors were locked and I could not unlock them. Did I mention I live in MN and the temp was -9 (31 below windchill) and I was stuck in my car. Horn, doors and windows would not work. It got very cold very quick! After trying and trying 15 min later the doors unlocked. I am 64 and disabled. A man gave me a jump and the car ran roughly without power for about 2 min. and died again. I called a friend who came and jumped the car. He left the cables on for 10 min. or so and had me try it. I was about 3/4 mile from home and he unhooked the cables and said "Go! Go!" so I raced toward home. He followed and a block before home the car killed again! He jumped it again and I got it home. The "service stabilitrack, front camera and all wheel drive" warning lights were all flashing in sequence as was the battery light on the dash and the "charging system" warning. I had the alternator and battery replaced, all fuses and connections checked, and all cables and terminals checked. It still will not hold a charge, and it is my only means of transportation. It is a VERY large paperweight! I see pages of complaints, yet there is no recall. If I was in a more secluded area I could have froze to death! Is that what it will take? Loss of life? Let me state that before this happened there was NO WARNING! No lights came up that there was a problem. PLEASE DO SOMETHING!!!
Yes, vehicle is available for inspection. Car dies while in motion, which causes increased risk for accidents to occur. Problem has been inspected by several independent service centers. Not inspected by manufacturer (Chevy) as they will not book appointment for recall inspection as they say no recalls on vehicle. The check engine light came after some time of experiencing issues with car prior to the failure (car constantly dying). Concern: I took my vehicle into a mechanic shop to be serviced as it was having multiple issues, one being that my car was constantly dying while being driven. Diagnostics determined that my car has a plugged PCV system. They did not perform repairs as they found a recall for this issue that covers my specific year, make, and model. I called my local Chevy dealership and they stated they could not find a recall and referred me to General Motors. I contacted GM and they stated that my particular VIN was not apart of the recall. I was told that my car did not receive parts from the same location that was deemed to have been producing faulty parts. Given this reasoning, I asked for information on where my parts came from vs where the parts came from for the recall. They said they did not have access to that level of detail and that my option for escalation was to submit a safety concern to NHTSA. I find it highly suspicious that they state my car is not affected, but cannot provide proof as to how they came to that conclusion. I cannot be the first person to question why my car is not covered when it has the exact issue being recalled. This is our family car that transports our children daily and is now unsafe without proper repairs. GM/Chevy should be required to show proof of why my particular car is not covered and if not, they should be liable for the repairs. Here is the recall information that I have: Document ID: 4098165 Document title: #14882: Special Coverage Adjustment – Plugged PCV Orifice in Intake Manifold (Mar 4, 2015)
Data synced from NHTSA on May 4, 2026