NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Chevrolet Equinox. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
; 2010-2014 CHEVROLET EQUINOX; SPECIAL COVERAGE ADJUSTMENT THIS SPECIAL COVERAGE COVERS THE CONDITION DESCRIBED ABOVE FOR A PERIOD OF 10 YEARS OR 120,000 MILES (193,000 KM), WHICHEVER OCCURS FIRST, FROM THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE, REGARDLESS OF OWNERSHIP. DEALERS ARE TO PERFORM A CRANKCASE PRESSURE CHECK, AND IF REQUIRED, REMOVE THE INTAKE MANIFOLD AND CLEAR THE PCV ORIFICE. THE REPAIRS WILL BE MADE AT NO CHARGE TO THE CUSTOMER. FOR VEHICLES COVERED BY VEHICLE SERVICE CONTRACTS, ALL ELIGIBLE CLAIMS WITH REPAIR ORDERS ON OR AFTER MARCH 4, 2015, ARE COVERED BY THIS SPECIAL COVERAGE AND MUST BE SUBMITTED USING THE LABOR OPERATION CODES PROVIDED WITH THIS BULLETIN. CLAIMS WITH REPAIR ORDERS PRIOR TO MARCH 4, 2015, MUST BE SUBMITTED TO THE SERVICE CONTRACT PROVIDER. THIS IS FROM SERVICE BULLETIN 14882. AS A RESULT OF THE FROZEN PCV, MY WIFE WAS NEARLY KILLED. THE VEHICLE STOPPED INSTANTANEOUSLY ON THE HIGHWAY IN THE CENTER LANE AFTER PREVIOUSLY BEING AT 74MPH. SEMI TRACTOR TRAILERS NEARLY RAN HER OVER. HIGHWAY PATROL CAME TO THE RESCUE SINCE HER VEHICLE COULD NOT BE COMPLETELY REMOVED FROM TRAFFIC. IT CAME TO REST PARTWAY ON THE SHOULDER AND PARTWAY ON THE HIGHWAY. WHEN WE HAD THE VEHICLE TOWED TO THE LOCAL CHEVY DEALERSHIP, THEY AGREED THAT IT MATCHED IDENTICALLY TO THIS SERVICE BULLETIN. THEN, WHEN THEY CHECKED THE VIN, GM SAID THAT OUR VIN WAS NOT INCLUDED. THIS SEEMS TOTALLY WRONG. IF NEEDED YOU CAN OBTAIN THE HIGHWAY PATROL REPORT FROM THE MISSOURI HIGHWAY PATROL. THIS HAPPENED ON SUNDAY JANUARY 8, 2017. MY WIFE IS [XXX] FOR REFERENCE. IT OCCURRED AROUND 3PM CENTRAL STANDARD TIME WITHOUT NOTICE. THE REAR OIL SEAL BLEW OUT AND THE MOTOR CEASED INSTANTANEOUSLY WITHOUT WARNING. *TR
IN JANUARY 2017, EXPERIENCED STALLING AND SMELL OF FUEL/OIL THROUGHOUT VEHICLE. TOWED TO DEALER AND WAS TOLD REAR OIL SEAL WAS LEAKING OIL AND NEEDED REPLACEMENT. CHARGED 1500 DOLLARS. ON APRIL 12TH, 2017 DURING ROUTINE REPAIRS FOR BRAKES, WAS TOLD OIL LEAKING AGAIN. TOOK BACK TO DEALERSHIP AND WAS TOLD THAT IT IS LEAKING FROM A DIFFERENT AREA BUT IT IS RELATED TO THE REAR OIL SEAL LEAK. FURTHER INVESTIGATION SHOWS THAT THESE VEHICLES HAVE KNOWN GASKET AND SEAL ISSUES LEADING TO ENGINE FAILURE BUT GM/CHEVY HAS NOT RECALLED. THEY ISSUED A SERVICE BULLETIN IN MARCH 2015 #14882 BUT MY VIN NUMBER IS NOT INCLUDED IN THIS BULLETIN EVEN THOUGH VEHICLE IS EXACTLY THE SAME AS THE OTHER PEOPLE WHO ARE INCLUDED. GM AND CHEVY NOT WILLING TO HELP ME AND I AM TERRIFIED TO DRIVE MY VEHICLE.
PURCHASED THIS VEHICLE 2 YEARS AGO. IT HAS UNDER 50K MILES AND SEEMED TO BE IN GOOD CONDITION. CURRENTLY IT IS AT 65K MILES AND HAS EXPERIENCED THESE ISSUES: -STALLING AT INTERSECTIONS OR STOP SIGNS A TOTAL OF 6 TIMES. TAKEN IN MULTIPLE TIMES FOR THIS ISSUE. - WHEEL GRINDING AND BUCKING WHEN STOPING OF TURNING RIGHT. ALSO TAKEN IN MULTIPLE TIMES TO DEALER - ELECTRICAL SYSTEM FAILURE IDENTICAL TO THE PRIOR YEAR MODEL RECALL. THE ELECTRICAL SYSTEM THAT HOUSES THE HEATING SYSTEM AND THE RADIO HAS STOPPED WORKING. NONE OF THE BUTTONS ARE LIGHTING UP AT ALL. YOU CAN NOT TURN ON THE HEAT OR DEFROST CAUSING S VISIBILITY HAZARD. THE RADIO IT'S SELF DOES WORK BUT YOU HAVE TO OPERATE IT FROM THE STEERING WHEEL. THE 2011 MODELS HAD THE SAME EXACT ISSUE AND WERE RECALLED. I FEEL THIS MODEL SHOULD BE INCLUDED SINCE THE ISSUE IS THE SAME. NO ALTERATIONS OR HAVE BEEN DONE TO THE CONSOLE. EVERYTHING IS STILL AS IT WAS WHEN PURCHASED FROM THE DEALER
I WENT TO HAVE MY OIL CHANGE AND THERE IS GAS IN THE OIL
SERVICE STABILITRAK SYSTEM WARNING MESSAGE APPEARS WITH ASSOCIATED ABS AND TRACTION CONTROL LIGHTS. OCCURRING RANDOMLY WHEN HITTING BUMPS IN THE ROAD WHILE HIGHWAY AND CITY DRIVING, THE LIGHTS WILL ILLUMINATE WITH DINGING ALERT. DURATION OF THE MESSAGE VARIES FROM A COUPLE OF SECONDS TO MINUTES BEFORE ALL LIGHTS EXTINGUISH. VARIOUS REFERENCES ONLINE INDICATE THE SOLUTION FOR OTHERS ARE ALL OVER THE PLACE WITH SOME DEALERSHIP MAINTENANCE SHOPS TRYING MULTIPLE FIXES WITH NO AVAIL. HAS BEEN OCCURRING SINCE 2017.
THE TRANSMISSION JERKS, WHILE VEHICLE ROLLS BACK WHEN ACCELERATING AFTER A DEAD STOP OR FROM A SLOWER SPEED. THERE HAVE BEEN MULTIPLE COMPLAINTS. WHY HAS THERE NOT BEEN A RECALL FOR A PROBLEM THAT CAN HAVE A FATAL CONSEQUENCE?
MASSIVE OIL CONSUMPTION ESPECIALLY IN COLD WEATHER I HAVE USED A QUART IN 356 MILES OIL LIGHT NEVER COMES ON EVEN WITH IT BEING 2 1/2 QUARTS LOW RUNNING OUT OF OIL CAN CAUSE THE ENGINE TO SEIZE LOOSING ALL POWER AND POSSIBLY CAUSING AN ACCIDENT
TIRE PRESSURE( EVERY WEEK NEED AIR PRESSURE),POWER STEERING( LIGHT ON SAY CHECK) , COD#P0010 (ING LIGHT ON) ING OFF ALONE...
THE CONTROL MODULE FAILED AND RESULTED IN HEADLIGHT GONE AT ~50K MILES. THE TRANSFER CASE WENT BAD AND THE CAR DID NOT MOVE AT ALL AT 64K MILES. CAN NOT BELIEVE THE POWERTRAIN GOT PROBLEM JUST AFTER THE WARRANTY EXPIRED.
WITH 1350 MILES ON THIS OIL CHANGE I JUST ADDED 2.5 QUARTS OF OIL TO BRING IT UP TO FULL LEVEL
MY 2012 CHEVROLET EQUINOX, EQUIPPED WITH A 2.4L ENGINE, IS EXHIBITING EXCESSIVE ENGINE OIL CONSUMPTION LESS THAN 1,000 MILES PER QUART OF ENGINE OIL. I CONTINUE TO TAKE MY CAR TO THE CHEVROLET DEALERSHIP BECAUSE I CONSTANTLY HEAR AN AUDIBLE RATTLE OR KNOCK FROM MY ENGINE. IT SOUNDS LIKE I AM DRIVING A DIESEL TRUCK. THE ENGINE OIL PRESSURE LIGHT NEVER COMES ON TO LET ME KNOW THAT THE OIL IS LOW AS TO NOT BURN OUT MY ENGINE. THE OIL PRESSURE LIGHT NEVER COMES ON. THE CAR SLOWS DOWN TO AN ALMOST COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY WHILE THE SPEED LIMIT IS 70 MILES AN HOUR. AT THIS RATE, I COULD BE KILLED OR SOMEONE ELSE. THE DEALER IS STATING I CAN CONTINUE TO ADD OIL OR REPLACE THE ENGINE FOR 7,000. I HAVE MAINTAINED THIS CAR SINCE ITS PURCHASE AND ONLY WENT TO CHEVROLET DEALERSHIP, THERE IS NO WAY I SHOULD HAVE TO REPLACE AN ENGINE. WHY IS THERE NOT A RECALL ON THIS ISSUE? THIS IS A SAFETY CONCERN AND GM SHOULD BE FIXING THIS PROBLEM AND NOT ALLOWING ITS CONSUMERS TO CONTINUE TO DEAL WITH THIS ISSUE WHEN THEY ARE ACUTELY AWARE THERE IS A PROBLEM. I HAD TO GO ONLINE AND RESEARCH THIS INFORMATION MYSELF. I WAS NEVER NOTIFIED THAT SUCH AN ISSUE EXISTED BY GM OR THE GM DEALERSHIP. WHY HAS THE NHTSA NOT FORCING GM TO ISSUE A RECALL IN THIS MATTER? WHEN I LOOK BACK AT MY RECEIPTS, I HAVE BEEN HAVING PROBLEMS SINCE 2016 AND WAS NEVER NOTIFIED OF AN ISSUE WITH THIS SUV. I HAVE BEEN PAYING SO MUCH MONEY FOR ISSUES THAT COULD HAVE BEEN PREVENTED.
WIPER TRANSMISSION FAILURE AFFECTING ONE WIPER. SYMPTOMS SAME AS CURRENT 2013 RECALL. DRIVER WIPER DOES NOT WORK - PASSENGER WIPER DOES.
CONTACTED CHEVY/GM FOR MY DOORS RUSTING OUT ON THE BOTTOM SEAMS, THE LOCAL DEALER SAID GM WOULD NOT COVER THE WARRANTY BECAUSE THE RUSTING IS "NOT THROUGH" THE METAL, WHAT DO THEY WANT! A VEHICLE WITH HOLES IN THE DOORS!!! HOW "SAFE" IS THAT GM!??? THIS VETERAN DOES NOT UNDERSTAND A PUBLIC TAXPAYER BAILOUT AND THIS IS HOW THEY WANT THE VEHICLE THAT YOU OWN TO BE!??? SHAME ON GM AND CHEVROLET!!!!!!!!!
EXCESSIVE OIL CONSUMPTION HAS HUNDREDS OF COMPLAINTS. 2012 EQUINOX 130K MILES CAR SHUTS OFF AT STOP SIGNS OR PULLING OUT. I'M NOW REPLACING THE CATALYTIC CONVERTER AND CAMSHAFT ACTUATOR. SOMEONE IS GOING TO DIE BEFORE THIS PROBLEM IS TAKEN SERIOULY. NOTHING BUT ISSUES SINCE I PURCHASED 3 YEARS AGO!
TIRE INFLATOR MONITOR IS STILL ACTING UP WON'T KEEP ACCURATE READING OR HOLD INFORMATION FOR LONGER THAN A FEW HOURS, VEHICLE IS STATIONARY!!!
ON 3/31/15, CHEVY DEALER THAT SOLD US THE CAR REPLACED THE STEERING GEAR SUBJECT TO BULLETIN 14232, BECAUSE WE GOT A LETTER FROM GM ADVISING US TO GET IT DONE. ON 10/17/16, POWER STEERING FAILED DURING A TURN ON CITY STREET, CAUSING EMERGENCY BRAKING AND NEAR MISS. THE POWER STEERING FROZE UP, AND THE WHEEL WOULD NOT TURN. THIS HAPPENED NEAR THE END OF A 10-MILE COMMUTE. ON 10/18/16, THIS SCENARIO WAS REPEATED NEAR THE END OF A 10-MILE COMMUTE. THE CAR WAS TOWED AT THIS TIME TO THE SAME DEALER. ON 10/25/16, DEALER RETURNED CAR TO US UN-REPAIRED, SAYING THEY COULD NOT DUPLICATE THE PROBLEM, THE CAR IS OUT OF WARRANTY, AND THAT THE PROBLEM IS A NEW ONE. THEY OFFERED TO REPAIR THE CAR FOR $400. WE TOLD THE DEALER THIS IS A KNOWN PROBLEM, THAT THEY REPLACED THE STEERING GEAR THAT IS CURRENTLY FAILING, AND THAT THERE IS A TEN YEAR NON-WARRANTY WINDOW ON THIS TYPE OF SAFETY REPAIR. ON 10/26/16 WE CALLED CHEVROLET CUSTOMER SERVICE TO COMPLAIN. THEY GOT BACK TO US ON 10/27/16 AND OFFERED TO FIX THE CAR FOR $400. THIS IS A DANGEROUS IF INTERMITTENT PROBLEM THAT IS KNOWN TO GM, AND THEY ARE OBLIGED TO FIX IT. THERE IS AT LEAST ONE OTHER CASE (NHTSA ID #10689932) OF STEERING FAILING AFTER STEERING GEAR REPLACEMENT PURSUANT TO BULLETIN 14232.
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING, THE ENGINE WARNING INDICATOR ILLUMINATED. THE ENGINE OIL WAS CHANGED; HOWEVER, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
MY CHILDREN AND THEIR FRIEND WERE DRIVING BACK TO SCHOOL FOR A FORGOTTEN ITEM. THEY STOPPED FOR A RED LIGHT AND THE CAR STALLED OUT. MY SON (18), TOLD CAR BEHIND TO GO AROUND (LUCKILY, THEY DID NOT GET REAR ENDED). HE PUT CAR IN PARK, TURNED CAR OFF, AND RESTARTED IT, AND WAS ABLE TO GET TO DESTINATION. FAST FORWARD APPROX A WEEK LATER, THE CAR IS HESITATING, AND ENGINE LIGHT COMES ON. MY SON TOOK IT FOR AN OIL CHANGE TO SEE IF THAT WAS THE PROBLEM. THE ATTENDANT SAID THAT WHEN CHECKING THE DIP STICK BEFORE STARTING, THE DIP STICK WAS BONE DRY! THAT'S WEIRD...WE HAVE HAD NO OIL LEAKS ON OUR DRIVEWAY, TO BE ALERTED THAT THERE IS A PROBLEM. WHY WOULD THE CAR BE BURNING UP OIL THAT THERE WOULD BE NONE IN THE RESEVOIR? SO NOW, I GUESS WE WILL NEED TO MONITOR IT, BUT I SEE OTHER PEOPLE HAVE DOCUMENTED SIMILAR ISSUES. MY SON (18) USES THIS CAR A LOT. IT SEEMS LIKE THIS IS AN ABNORMAL ISSUE WITH THE VEHICLE. I DON'T UNDERSTAND WHY GM HASN'T LOOKED INTO THIS ALREADY. I HOPE IT DOES NOT TAKE SOMETHING BAD TO HAPPEN BEFORE IT IS LOOKED INTO. IT IS SCARY ENOUGH TO BE AT A RED LIGHT AND HAVE YOUR CAR STOP WORKING. PLEASE, SOMEONE TAKE NOTICE. CONSUMERS PAY A LOT OF MONEY TO DRIVE THEIR VEHICLES. DON'T TURN A BLIND EYE TO A POTENTIAL PROBLEM. WHAT IS MORE COST EFFECTIVE, LOOKING INTO THE PROBLEM AND FIXING IT OR LAWSUITS AFTER THE FACT. BE PROACTIVE....PLEASE.
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE REVERSING INTO A PARKING SPACE, THE VEHICLE SHOOK AND STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
GOES THROUGH 4 QUARTS OF OIL BETWEEN OIL CHAGES WHICH ARE DONE EVERY 3 THOUSAND MILES. OIL LIGHT DOES NOT COME ON WHEN YOU ARE 3 QUARTS LOW.
MY VEHICLE COMPLETELY SHUT OFF IN THE MIDDLE OF DRIVING. PUT IT IN PARK AND ATTEMPTED TO DRIVE BUT ANY TIME I PRESSED THE GAS IT TURNED OFF.
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CAMSHAFT POSITIONING SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE, THE DEFROSTER BLOWER SUDDENLY STOPPED OPERATING AND CAUSED THE FRONT WINDSHIELD TO FOG UP. THE ISSUE HINDERED THE CONTACT'S VISIBILITY WHILE DRIVING. THE DEALER DIAGNOSED THAT THE AIR BLOWER MODULE AND MOTOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.
CONTINUE ISSUES WITH THE TIRE SENSORS AND FALSE READINGS. I HAVE HAD THE VEHICLE TO SHOP AT LEAST 2 X A MONTH FOR THIS AND STILL SAME ISSUE. I SEE THAT IN 2011 THIS AS AN ISSUE WITH THE VEHICLE, BUT I MY VEHICLE WAS BUILT JULY 2012. LIGHT COMES ON AT 30LBS AND EVERYTIME THERE IS NO ISSUE WITH ANY OF THE TIRES. I BELIEVE THAT THIS IS AN ISSUE THAT NEEDS ADDRESS
THE VEHICLE IS CONSUMING HIGH RATES OF OIL EVERY 500-1000 MILES. IT IS NOT NOTIFYING ME THE OIL NEEDS TO BE REPLACED. THE CAR WILL MAKE A ROUGH NOISE OR LURCHING SOUND WHILE DRIVING.
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE TURNING THE VEHICLE AT 15 MPH IN RAINY WEATHER, THE WINDSHIELD WIPERS BECAME INOPERABLE AND CAUSED THE CONTACT'S VIEW TO BE OBSCURED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE FAILURE MILEAGE WAS 59,000.
GAS LINE IN ENGINE COMPARTMENT RUPTURED SPRAYING GAS ALL OVER ENGINE
The contact owns a 2012 Chevrolet Equinox. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine oil was topped off once every month. The dealer was made aware of the failure; however, the contact was informed that the repair would be an out-of-pocket expense. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
THE FRONT WINDSHIELD SIDE PILLARS ARE SO WIDE NEAR THE SIDE MIRRORS THAT IT CAUSES A FOOT WIDE BLIND SPOT WHICH HAS CAUSED ME TO BE IN AN ACCIDENT AND ALMOST SEVERAL OTHER ACCIDENTS. I HAVE HEARD THAT I AM NOT THE ONLY ONE WHO HAS HAD A PROBLEM WITH THIS. THIS BLIND SPOT CAUSED ME TO HIT A POLE WHILE TURNING AND PULLING OUT OF A PARKING AREA.
LACK OF ACCELERATION WHEN COMING OFF IDLE CONDITIONS, STALLS WHEN I PULL OUT INTO TRAFFIC, , OIL CONSUMPTION, DRIVES ROUGH
THIS CAR USES EXCESSIVE OIL. I DRIVE SEVERAL MILES A DAY. I HAVE MENTIONED THIS TO THE LOCAL DEALER AND THEY GAVE ME A LIST OF ITEMS TO "FIX" WHICH COST SEVERAL THOUSAND DOLLARS. I HAVE TO MONITOR MY OWN OIL BECAUSE THE OIL LIGHT DOES NOT COME ON WHEN IT IS REAL LOW. IT DOES COME ON WHEN IT IS TIME FOR THE OIL TO BE CHANGED. I HAVE OWNED SEVERAL CHEVROLET VEHICLES BUT THIS ONE HAS CAUSED ME THE MOST PROBLEMS. I HAVE CALLED AND THERE DOES NOT APPEAR TO BE A RECALL OR LEGITIMATE EXPLANATION AS TO WHY THE CAR USES SO MUCH OIL. I DO NOT HAVE A LEAK ON THE GROUND.
THIS MAY BE RELATED TO NHTSA CAMPAIGN NUMBER 16V502000. ON JULY 11, 2016, I WAS IN MY SON'S DRIVEWAY, PLACED MY CAR IN PARK, AND MY GRANDDAUGHTER AND I GOT OUT OF THE CAR. THE CAR WAS STILL, AND MY KEYS WERE STILL IN THE IGNITION. WHILE I WAS BETWEEN THE DOOR AND THE CAR, THE CAR STARTED TO ROLL BACKWARDS, WHICH KNOCKED ME TO MY FEET AND UNDER THE CAR. THE CAR ROLLED UP ONTO MY RIBCAGE AND MY VISION STARTED TO GO DARK. A NEARBY PERSON MANAGED TO ROLL THE CAR OFF OF ME. I WAS TAKEN TO THE HOSPITAL WHERE I LEARNED I HAD FIVE BROKEN RIBS AND A SMALL PUNCTURE IN MY LUNG. MY LEG IS BRUISED FROM MY THIGH TO MY TOES. ABOUT A WEEK LATER, I DEVELOPED AN INFECTION IN A WOUND ON MY ANKLE. I HAVE HAD SEVERAL FOLLOW UP VISITS TO DOCTOR TO CHECK FOR PNEUMONIA AND BLOOD CLOTS. A VISITING NURSE COMES TO MY HOUSE TWICE PER WEEK. I CANNOT DRIVE AND HAVE WEIGHT RESTRICTIONS FOR SEVERAL WEEKS. I HAVE MAILED A LETTER TO THE CEO AND GENERAL COUNSEL OF GM, BUT HAVE NOT RECEIVED A RESPONSE.
WNDSHIELD WIPER TRANSMISSION FAILED DURING A HEAVY THUNDERSTORM, WIPERS WENT LIMP AND TURNING THE WIPER LEVER ON AND OFF DID NOT HELP. FORTUNATELY THE DEALER JUST HAPPENED TO HAVE THIS ITEM IN STOCK, MUST BE A REGULAR PROBLEM WITH THIS CAR(?) THE REPAIR BILL AT VAN YORK CHEV WAS $340.83. COULD NOT PROCEED ON UNTIL THE RAIN STOPPED.
I HAVE TRIED CONTACTING GM MULTIPLE TIMES TO NO AVAIL. I HAVE CONTACTED YOU ALL PREVIOUSLY TO NO AVAIL. THIS IS MY LAST HOPE. I'M GOING TO KEEP COMPLAINING UNTIL SOMETHING IS DONE. MY VEHICLE HAS AN EXCESSIVE OIL CONSUMPTION ISSUE. IT STARTED AROUND 60K MILES AND HAS JUST ROLLED OVER THE 80K MILE MARK THIS WEEK. IN THE BEGINNING, MY VEHICLE BEGAN MAKING THIS KNOCKING SOUND SO I TOOK IT TO A LOCAL SHOP TO HAVE IT CHECKED OUT. IT WAS COMPLETELY DRY OF OIL. IT WAS NO YET DUE AN OIL CHANGE AND I HAD HAD THE VEHICLE FOR JUST OVER A YEAR PRIOR TO THIS. I AM NOW PUTTING A QUART OF OIL IN MY VEHICLE PER WEEK. I'VE BEEN TOLD THAT GM ARE CALLED YEARS 2010 AND 2011 AND "SOME" 2012'S UNFORTUNATELY MINE WAS NOT ONE OF THE "SOME." - THIS IS A GM MANUFACTURING ISSUE THAT NEEDS TO BE ADDRESSED. HOW IS IT EVEN REMOTELY POSSIBLE TO ISSUE A RECALL FOR SOME AND NOT ALL. I'VE BEEN TOLD THAT IF I PAY $2000 TO HAVE THE ISSUE FIXED, SOMEDAY IF THERE IS A RECALL, I'LL BE REIMBURSED. AS THE MOTHER OF A CHILD WITH MULTIPLE MEDICAL BILLS, SHELLING OUT $2000 FOR THEIR CRAPPY MANUFACTING IS UNACCEPTABLE FOR ME AND IT'S TOTALLY UNACCEPTABLE. MY NEXT STEP IS BETTER BUSINESS BUREAU. PLEASE GIVE ME SOME INSIGHT. I'M AT THE END OF MY ROPE. I HAVE TO KEEP OIL IN MY VEHICLE AT ALL TIMES, AND I'M TERRIFIED THAT MY ENGINE WILL BLOW WHILE I'M OUT WITH MY SON IN IT.
OUT OF NOWHERE, I GET AN ALERT STATING 'REDUCED ENGINE POWER' AND 'SERVICE STABILITRAK' OFF. I CANNOT GO OVER 30 MPH AND THE ENGINE HAS TROUBLE HOLDING POWER. SEVERAL WEEKS PRIOR TO THIS MESSAGE, I WOULD FEEL A LIGHT ENGINE SPUTTER, BT THE ENGINE WOULD THEN KICK BACK INTO GEAR. THIS HAPPENS ON THE INTERSTATE AND ON CITY STREETS. APPARENTLY THIS IS INCREDIBLY COMMON ON A LOT OF CHEVROLET VEHICLES AS EVIDENCE ON THE EQUINOXFORUM BLOG.
THERE SEEMS TO BE AN ISSUE WITH THE FUEL PUMP CLOGGING/NOT WORKING PROPERLY. I HAVE RESEARCHED IT AND EVEN CONTACTED CHEVY ABOUT THE INFERIOR FUEL PUMPS IN ALL THE EQUINOX MODELS
EXCESSIVE OIL CONSUMPTION. CAUSING ENGINE FAILURE. WIFE GOING TO WORK AND HER VEHICLE STOPPED RUNNING. GOT IT TO THE LOCAL DEALERSHIP AND FOUND OUT IT HAD NO OIL IN IT. WAS TOLD THOSE ENGINES USE OIL AND GM IS AWARE OF PROBLEM AND NOT FIXING THE PROBLEM. BEING THE VEHICLE IS STILL UNDER THERE 100000 MILE WARRANTY I THOUGHT IT SHOULD BE FIXED NOW QUESTIONS ASKED BUT SAID IT WAS COVERED IN WOULD THINK THAT WOULD BE A SAFETY ISSUE GIVING VEHICLE COULD BREAK DOWN ON A BUSY HIGHWAY AND RUN THE RISK OF SOMEONE GETTING HURT
MY EQUINOX HAS STALLED SEVERAL TIMES WHILE AT LOW SPEEDS. TODAY IT HAPPENED WHILE TURNING INTO A PARK SPOT, IT STALLED ONCE AT A RED LIGHT. THE ENGINE COMPLETELY SHUTS DOWN AND I HAVE TO PUT THE CAR IN PARK AND RESTART IT. THE DEALERSHIP CAN'T GET ME IN TILL NEXT WEEK. SOMETIMES A CHECK ENGINE LIGHT COMES ON AND SOMETIMES IT DOESN'T, IT ALSO USING A LOT OF OIL!!! GM NEEDS TO STEP UP AND FIX THIS ISSUE IT IS A HUGE SAFETY CONCERN. WE SHOULDN'T HAVE TO PAY FOR THIS BECAUSE IT ISN'T NORMAL WEAR AND TEAR. THERE ARE THOUSANDS OF COMPLAINTS FOR THIS SAME ISSUE OUT THERE.
AROUND 60,000 MILES, I NOTICED THERE WAS AN EXCESSIVE OIL CONSUMPTION ISSUE WITH MY VEHICLE. I TRACKED IT FOR A WHILE, ONLY TO FIND ITS USING A QUART OF OIL EVERY 800-1000 MILES. I TOOK IT TO A LOCAL CHEVROLET GARAGE AND THEY INFORMED ME THAT THIS IS A COMMON ISSUE WITH THE EQUINOX. THAT IT IS THE PISTONS AND RINGS IN THE ENGINE THAT NEED TO BE REPLACED AND COST IS ABOUT $2000. THEY ALSO INFORMED ME THAT GM RECALLED 2010-2011 AND SOME 2012, UNFORTUNATELY MINE ISN'T ONE OF THE "SOME." I'VE CALLED GM TWICE ABOUT THE ISSUE. THE SECOND TIME, THE CUSTOMER SERVICE REP ASKED ME WHAT I WAS EXPECTING FROM THEM BECAUSE IF THERE'S NO RECALL, THERE'S NOTHING THEY CAN DO ABOUT IT. IF THERE'S A RECALL FOR SOME, THERE SHOULD BE A RECALL FOR ALL. AS I'M SURE I'M NOT THE ONLY PERSON IN THIS PREDICAMENT. THE CONSUMER STATED THE OIL INTIALLY NEEDED TO BE REPLACED EVERY 1200 MILES. THE OIL THEN ESCALATED TO NEEDING TO BE REPLACED EVERY 400-500 MILES. *JS
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG LIGHT ILLUMINATED WITHOUT WARNING. THE ISSUE RECURRED WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,700. UPDATED 07/14/16*LJ *CN
HAD FUSES CHECKED BECAUSE REAR PASSENGER DOOR LIGHT DON'T WORK WINDOW DON'T GO DOWN MANUEL SHIFT DON'T WORK AND REAR LIFTGATE GOES UP THEN QUARTER WAYS DOWN THEN BACK UP THEN COMES DOWN ON YOU NOW IT GOES UP BY IT'S SELF ALSO IT WON'T LOCK.IT WILL GO UP WHEN IT'S STATIONARY
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
AROUND THE TIME FRAME OF MAY, 2016 I BEGAN TO NOTICE THAT MY 2012 CHEVROLET EQUINOX WITH A 2.4L ECOTEC STARTED HAVING A KNOCKING NOISE FROM THE ENGINE WHILE IDLING. THE MILEAGE AT THIS POINT IN TIME WAS AROUND 99K MILES. AT THE SAME TIME THAT THE KNOCKING BEGAN, I NOTICED THE CHECK ENGINE LIGHT CAME ON. I WENT TO AN AUTO ZONE TO CHECK MY OIL LEVELS, AND REALIZED THAT THE DIP STICK SHOWED THE OIL WAS MUCH LOWER THAN IT SHOULD HAVE BEEN. I WENT INSIDE AND PURCHASED DEXOS 5W30 OIL PER THE OWNER'S MANUAL AND ADDED 1 QT TO IT. ADDITIONALLY, I NOTICED AFTER I TOOK THE OIL CAP OFF THAT THERE WAS SMOKE COMING FROM INSIDE. PER THE OWNER'S MANUAL, THE GM OIL LIFE MONITOR SYSTEM USES AN ALGORITHM THAT ANALYZES YOUR DRIVING ACTIVITY, TEMPERATURE OUTSIDE, AND SEVERAL OTHER FACTORS TO DETERMINE WHEN THE OIL NEEDS CHANGED. ACCORDING TO THIS SYSTEM I WAS AT ROUGHLY 70% OIL LIFE. THE SYSTEM STATES THAT THE OIL ONLY NEEDS TO BE CHANGED WITHIN 600 MILES OF THE LOW OIL LIFE ALERT COMING ON, THIS DOESN'T HAPPEN UNTIL YOU GET AROUND 15%. AT THIS POINT I BEGAN MONITORING MY OIL CONSUMPTION MUCH MORE CLOSELY AND CARRIED OIL ON ME AT ALL TIMES. AS TIME HAS GONE BY, I'VE NOTICED THE CAR IS BURNING OIL QUICKER, AND AS OF MY MOST RECENT OIL CHANGE IN FEBRUARY OF THIS YEAR, WE BEGAN DOING OIL CONSUMPTION TESTS PER GM TSB # 13-06-01-003H THAT EXPLAINS THIS ISSUE. THE TSB NOTES THAT IT COVERS MY MAKE AND MODEL, BUT MY VIN DOES NOT COME UP AS BEING COVERED UP TO 120K MILES FOR THIS REPAIR. I HAVE HAD A DEALER TELL ME THAT THE FIX LISTED IN THE TSB IS WHAT NEEDS TO BE DONE, BUT THAT IT WILL COST $3.4K. MANY OTHER MODELS WITH THE SAME ENGINE ARE COVERED BUT MINE ISN'T. MY CAR HAS SINCE STARTED STALLING WHEN IT IS IDLING AT LOW RPM'S, SPECIFICALLY ON 3/22/17 IT STALLED TWICE WHILE IN A DRIVE-THROUGH.CURRENT MILEAGE TODAY IS 118.6K AND THE 2 OIL CONSUMPTION TESTS SHOW BURNING UP TO 1 QT PER 1K MILES.
AROUND THE TIME FRAME OF MAY, 2016 I BEGAN TO NOTICE THAT MY 2012 CHEVROLET EQUINOX WITH A 2.4L ECOTEC STARTED HAVING A KNOCKING NOISE FROM THE ENGINE WHILE IDLING. THE MILEAGE AT THIS POINT IN TIME WAS AROUND 99K MILES. AT THE SAME TIME THAT THE KNOCKING BEGAN, I NOTICED THE CHECK ENGINE LIGHT CAME ON. I WENT TO AN AUTO ZONE TO CHECK MY OIL LEVELS, AND REALIZED THAT THE DIP STICK SHOWED THE OIL WAS MUCH LOWER THAN IT SHOULD HAVE BEEN. I WENT INSIDE AND PURCHASED DEXOS 5W30 OIL PER THE OWNER'S MANUAL AND ADDED 1 QT TO IT. ADDITIONALLY, I NOTICED AFTER I TOOK THE OIL CAP OFF THAT THERE WAS SMOKE COMING FROM INSIDE. PER THE OWNER'S MANUAL, THE GM OIL LIFE MONITOR SYSTEM USES AN ALGORITHM THAT ANALYZES YOUR DRIVING ACTIVITY, TEMPERATURE OUTSIDE, AND SEVERAL OTHER FACTORS TO DETERMINE WHEN THE OIL NEEDS CHANGED. ACCORDING TO THIS SYSTEM I WAS AT ROUGHLY 70% OIL LIFE. THE SYSTEM STATES THAT THE OIL ONLY NEEDS TO BE CHANGED WITHIN 600 MILES OF THE LOW OIL LIFE ALERT COMING ON, THIS DOESN'T HAPPEN UNTIL YOU GET AROUND 15%. AT THIS POINT I BEGAN MONITORING MY OIL CONSUMPTION MUCH MORE CLOSELY AND CARRIED OIL ON ME AT ALL TIMES. AS TIME HAS GONE BY, I'VE NOTICED THE CAR IS BURNING OIL QUICKER, AND AS OF MY MOST RECENT OIL CHANGE IN FEBRUARY OF THIS YEAR, WE BEGAN DOING OIL CONSUMPTION TESTS PER GM TSB # 13-06-01-003H THAT EXPLAINS THIS ISSUE. THE TSB NOTES THAT IT COVERS MY MAKE AND MODEL, BUT MY VIN DOES NOT COME UP AS BEING COVERED UP TO 120K MILES FOR THIS REPAIR. I HAVE HAD A DEALER TELL ME THAT THE FIX LISTED IN THE TSB IS WHAT NEEDS TO BE DONE, BUT THAT IT WILL COST $3.4K. MANY OTHER MODELS WITH THE SAME ENGINE ARE COVERED BUT MINE ISN'T. MY CAR HAS SINCE STARTED STALLING WHEN IT IS IDLING AT LOW RPM'S, SPECIFICALLY ON 3/22/17 IT STALLED TWICE WHILE IN A DRIVE-THROUGH.CURRENT MILEAGE TODAY IS 118.6K AND THE 2 OIL CONSUMPTION TESTS SHOW BURNING UP TO 1 QT PER 1K MILES.
BOUGHT USED AND THEN STARTED NOTICING OIL DISAPPEARING. TOOK TO DEALER, OIL CONSUMPTION TEST DONE, DEALER SAYS NORMAL USE. NO HELP FROM THE DEALER AT ALL. CONSUMPTION GOT WORSE, WENT FROM 2 QUARTS TO 4 QUARTS BETWEEN OIL CHANGES. IN THE MEANTIME HAD TO REPLACE CATALYTIC CONVERTER AND A CRACKED EXHAUST MANIFOLD AND NOW HAVE A CHECK ENGINE LIGHT INDICATING O2 SENSOR PROBLEM, GAS MILEAGE DROPPING TOO. AFTER RESEARCHING, THESE PROBLEMS SEEM TO BE CAUSED BY THE OIL USE ISSUE. ENGINE PROBABLY NEEDS NEW RINGS AND PISTONS($2500 AT THE DEALER) BUT OTHER INTERNAL DAMAGE MAY BE PRESENT SO COST MAY BE EVEN MORE. I FOUND ON THE INTERNET THAT GM HAD EXTENDED WARRANTY FOR THIS ISSUE BUT ONLY UP TO 7 YRS OR 120K MILES. SO, I AM OUT OF LUCK AND DEALER DID NOT MENTION THIS AS THIS STARTED WHILE STILL UNDER 120K MILES. CONSULTED A HONEST MECHANIC FRIEND AND HE SAYS IT WOULD BE CHEAPER TO REPLACE THE ENGINE. HE QUOTED $1800 FOR ENGINE AND LABOR, TURN KEY JOB, WITH A ONE YEAR WARRANTY ON EVERYTHING. I TRUST HIM. ONLY CHOICE IS TO REPLACE ENGINE OR GET RID OF THE CAR.
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 70 MPH, THE WINDSHIELD WIPERS STOPPED WORKING. THE CONTACT STATED THAT THE WINDSHIELD WIPER TRANSMISSION ASSEMBLY WAS PREVIOUSLY REPAIRED AT POAGE CHEVROLET (851 W PEARCE BLVD, WENTZVILLE, MO 63385, (636) 327-6268); HOWEVER, THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER ALSO CONFIRMED THAT THERE WAS NO RECALL AND NO WARRANTY TO COVER THE REPAIRS. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL NHTSA. THE FAILURE MILEAGE WAS 81,560.
THE ENGINE HAS BEEN SERVICED MULTIPLE TIMES WITH NO LONG-TERM FIXES. THERE ARE AT THE MOMENT 127000 MILES ON THE CAR AND I HAVE JUST BEEN TOLD ALONG WITH THE KNOWN ISSUE OF THE ENGINE EATING OIL THE ROD HOLDING THE PISTONS IN PLACE IS HAVING PROBLEMS. I HAVE SPENT ALMOST AS MUCH ON THIS ENGINE AS IT WOULD COST TO REPLACE. THE ENGINE SHAKES THE CAR, IS LOUD WHILE IDLE AND HAS THE TENDENCY TO JAR ON THE HIGHWAY. I HAVE NOT EVEN HAD THIS VEHICLE OVER 2 YEARS AND I PURCHASED FROM A CHEVY DEALERSHIP THUS FURTHERING WHY I AM NOT IMPRESSED AND PLAN TO NEVER BUY ONE AGAIN.
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 20 MPH, THE VEHICLE SHOOK UNCONTROLLABLY AND THE ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS DRIVEN TO A MECHANIC AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
FRONT WHEELS LOCKED WHILE TOWING VEHICLE 4 WHEELS DOWN BEHIND MOTORHOME. LOCK UP OCCURRED TWICE, ONCE WHILE TURNING ON CORNER ENTERING I40 AND ONCE WHILE DRIVING OVER BRIDGE UNDER REPAIR ON UNEVEN LANE SURFACE ON I40.
MY INSIDE DOORS ARE RUSTING FROM THE INSIDE. WE WERE SMELLING A MUSTY SMELL AND JUST DISMISSED IT UNTIL WE LOOKED AT THE BOTTOM OF ALL DOORS THAT ARE RUSTING FROM THE INSIDE. I BELIEVE THAT THE SEALS ARE DEFECTIVE ON THE DOORS WHICH ALLOWS WATER TO SIT