NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Chevrolet Equinox. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Turned into driveway to park and suddenly my vehicle sped up really fast then I hit a pole. Destroyed the right headlight, hood, bumper, passenger door won't open all the way
Service Stabilitrak & Power Steering light comes on after initial start up or in the middle of driving intermittently cause car to jolt back & forth while driving which can cause an accident if someone or car is near, could hear that car was attempting to lock & unlock doors while errors appear on dash. When changing gears a jolt and loud knock sounds occurs, now check engine light appears, this has caused a new issue now code states to replace transmission valve body assembly…Unable to locate part anywhere & I’m not clear what may be causing issue since it happens intermittently. Changed battery, msgs stopped appearing on dash for a week. Boom hopes were high now msgs are there again….Total nightmare. I just bought this car!!!
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the vehicle failed to restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with a failed timing chain. The contact was informed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.
My first purchased car was from Jeff Gordon Chevy in Wilmington, NC a few years ago. I loved it! It was a "certified GM" vehicle and as such was covered "bumper to bumper" for an extra fee for 100,000 miles. It was a great vehicle up to 3 weeks ago. It almost killed me! On the way home from my job as a teacher at Sipes Academy, imagine my terror when at 55 MPH my engine just quit???? Somehow I avoided smashing into other vehicles and roadside objects and made it safely to the side of the road from where I called my dad. The next call to my fiancé eventually got me a ride home where I actually had to sit awhile with a glass of wine still trembling from this almost fatal near accident I somehow avoided. Now that its been to 2 different mechanics who gave me the same answer, catastrophic engine failure due to lack of oil getting to critical internal engine parts (timing chain); I am now without my only car. The estimates for replacing its burnt up engine hover around $8,000 and with no reply from Stewart at the Dealership of Jeff Gordon, "there's no recall" that I was told by someone in service, apparently they don't care! The defective engine could have started on fire and its failure while driving with no warning, definitely could have killed me, and worse others in a multicar accident my dad added. My driving skills prevented that, somehow! I can only hope this terrible vehicle defect that the manufacturer doesn't care about, doesn't kill other people!
The camshaft sensors have been replaced when the code POoo14 made the engine light Activate. I'm worried that the timing chain could possibly cause an accident if it seizes the engine. I have under 73,000 miles on a 2014 Chevy equinox. Please advise Thank you
The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the check engine warning light remained illuminated. Additionally, there was a ticking sound occasionally coming from the engine compartment. The vehicle was taken to a local mechanic to be diagnosed. The contact was informed that the cam shaft solenoid sensors needed to be replaced. The camshaft solenoid sensors were replaced but the failure persisted. The local dealer and manufacturer were not yet contacted. The failure mileage was 72,000. Gm stated the warranty is not active as the time expired to be under warranty. The 6 year, 100,000 miles for the power train warranty,(which ever comes first expired) and the Bumper to Bumper warranty 4 years or 36,000 miles expired.
Purchased car used in April 2020. Noticed the first month issues with oil consumption. In December 2020 the dealership replaced the motor with a “new” motor and the car also needed a new catalytic converter. Warranty on “new motor” was 3 month or 3,000 mile warranty. Car mileage was 121,000 when motor was replaced. Now motor is at around 150,000 and motor stopped while driving. Everything in the car completely shut down on me while I was on the road. Both motors would consume all my oil within 1,000 miles. No one could tell me where the oil was going or what was continuing to happen to the catalytic converters. Purchased a brand new motor with 0 miles on it for $5,800 not counting cost to have it installed. Also had to purchase another catalytic converter. Since I have purchased this car no low oil light or anything to warn me about the oil has never came on in the car. One time 700 miles after changing the oil, I checked the oil on my own, no lights or anything, and there was not a drop of oil in the car. This car is dangerous. People need to be warned before they purchase one that there are no warnings on the oil or the motors. This car has been a nightmare since I purchased it and I’m stuck with it because of being “upside down” on the vehicle and having to pay out of pocket for so many repairs.
Timing jumped and rotors have to be changed too much.Truck is burning too much oil , affecting the engine.
Piston Rings leaked excessive oil which led to engine damage and engine failure. Engine could have caught fire or failed during driving. No warning lights came on to warn of the problem. The incident occurred 480 miles from home. It is a serious safety concern to the drivers and others on the road at time of failure.
The engine fails. It's still on the car so it can be inspected. In early stages the car lurches forward when at idle with the brake applied like waiting at a traffic light. It could lead to engine failure later on the road posing a collision danger if on a road when this happens. It has not been to a dealership yet for diagnosis so I can't answer if they have reproduced the effect or has been. inspected. There were No warning lights and no check engine light before this happens. I have reached out to other Equinox owners and forums and have found out this is a very real problem affecting many, many Equinox owners. GM is aware of the issue but hasn't taken any proactive steps to fix this design flaw.
The engine is burning oil at a extreme rate causing the oil to be low within a ridiculous amount of time.
Warning light is coming on that there is a airbag malfunction and thr airbag needs to be replaced.
Check engine light on. Fuel pump, lines and gaskets leaking fuel.
Oil consumption issue turned into motor having to be replaced and endless other things being replaced.
Excessive oil consumption. I have to add oil every 3 weeks. No low oil light has ever appeared. This has been occurring since I purchased it in Oct. 2022. The April date is incorrect, but I cannot change it on the date part of the form. The correct date of the incident is Oct 22.
In late March 2023, my wife's 2014 Chevy Equinox was take to a store, and when she returned the car was dead and would not start. Not a single warning light or indicator went off on her way there. She called our local mechanic, who towed it to their shop and after diagnosing the problem told her the engine was dead from burning up every bit of oil in it. We have tried to 5 months to write and talk with Chevrolet/GM for assistance and got nothing but "we're sorry". At their direction we tried to take the vehicle to the closest Chevy Dealer to get their official diagnosis, but they never returned our calls. MY wife needed a vehicle to get to work, her vehicle booked out at $10-12,000 and had recently been paid off. We were forced to buy a replacment vehicle at an inflated price and interest rate due to the market. This is a know problem in Chevy vehicles and they have not lifted a finger to help or issue a recall even though it is well documented their vehicles had this problem on models from 2010-2017.
After taking excellent care of this vehicle with regular oil changes, the car suddenly had engine failure on the highway. Was luckily able to pull over. Turned vehicle off then on and car was in safety mode to get to mechanic. This was 2022. Addressed rear main seal at a cost of 1900$. Then in march of 2023 vehicle suddenly was leaking excess oil. PCV orifice is plugged and it was cleaned. Pressure test and found that it was producing 7 pounds of pressure instead of 2! Now we need to replace engine! This definitely a safety issue and I am concerned that there has not been a recall. This could have resulted in a crash on the highway or a engine fire!
My car is getting rid of oil very fast and when I hit my breaks my car jerks very bad and I don’t have the money to take it to a shop right now but I’ve had some friends have the same problem
At 68,000 miles, my engine failed. The dealership, who had just performed a routine oil change 5 days prior, said my timing chain slipped/broke and I needed a new engine. There was no warning, no lights, no signs at all that something was wrong with my engine. It started shaking and within seconds, just died. I was driving my son home from school and were stranded without a vehicle. GM denied this being a known issue even though there is a TSB about this exact issue. They refused to replace my engine because I was outside my extended warranty. I had always performed the recommended maintenance on my vehicle at Chevrolet dealerships so it is all documented. I ended up paying to have a new engine put in my vehicle.
Oil intake is bad burning too much oil.every 2000 miles or less oil needs to be topped off.this should be a recall the 11,12,13 equinox has be considered bad so should the 14.Terrible vehicle would never buy again or recommend. I have dealt with the dealership on this and I am Gm know this matter should be resolved.Now they want to take out the motor to replace piston.VERY disappointed customer!!
Sudden engine failure at 120, 500 miles no warning signs on 2/7/2023
I was driving and the vehicle suddenly seemed sluggish. No warning came on the dash regarding oil pressure and the car began shaking wildly. I quickly pulled over still no warnings. I turned off the engine and had the car towed. I had it looked at and was told there was no oil in the car (I have regular oil changes) and that a faulty PVC valve was the culprit. I received no warning that the oil was running low in the car. There were never any oil spots in my driveway indicating a leak, this all happened suddenly as I was driving and now my engine needs replaced.
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving approximately 65 MPH, the contact noticed that the tachometer was elevated to 4,200 RPM. The contact had not depressed the accelerator; the contact removed her foot from the accelerator pedal and heard an abnormal sound like air rushing into the vehicle coming from the engine compartment. The contact stated that the instrument cluster needles went to zero and then started fluctuating. The contact stated lost motive power with the accelerator pedal being depressed. The contact stated that the check engine, stabili-trak, and service power steering warning lights were illuminated. The contact stated that the failure had occurred several times. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 155,632.
The dealer service that repaired the vehicle said the positive crank ventilation system (PCV) froze up and there was no where for the pressure to go so it blew out the rear seal. General Motors knows about the problem because they sent out a service bulletin No. 14882. It is a recurring problem with the 2.4 L engine. The car started making a loud noise and we made it home but oil just started spraying out underneath. Thankfully we weren't strand on the side of the road. 4 quarts of oil leaked out on our garage floor. We had a sensor replaced in November and the light stayed out for awhile this happened around January 28th and it was very cold that day. We do have the receipt from the repair, it cost over $2500.00. Now more dash lights came on, the service department said it's the link assembly rear stabilizer shaft and also the antilock brake system. We have no All Wheel Drive! The car is sitting in the garage!
The contact owns a 2014 Chevrolet Equinox. The contact stated while starting the vehicle, the speedometer and tachometer fluctuated, and the vehicle lost motive power and stalled. After several attempts to restart the vehicle, the vehicle restarted. The contact became aware that the check engine warning light was illuminated. The contact also stated that the engine oil level was very low and topped off the oil. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.
My son was driving down the road and the engine just quit running. Had it towed over 200 miles.Our mechanic looked at it and said that the timing chain had broke.
Timing chain failure while driving due to excessive oil consumption that General Motors and mechanics/dealerships are well aware of. In between oil changes, oil is known to have burned 2-3 quarts leaving not enough oil to be pumped on to the chains and rails which leads to unknown failure. No "low oil" indication of the vehicle. Just about every one of these engines that are manufactured are having the same issue and GM has yet to resolve this.
The contact owns a 2014 Chevrolet Equinox. The contact stated that as his daughter was slowing down to exit a highway, she was rear-ended at a high rate of speed by another vehicle. The impact from the other vehicle caused his daughter to then hit the vehicle in front of her. The air bags did not deploy upon impact. The contact's daughter was taken to the hospital by ambulance; however, due to a long wait, she was left untreated. She was later treated by her primary care doctor who performed X-rays for the soreness in her left shoulder, the middle of her chest, and right hip; she was given medication to treat the soreness in those areas. A police report was filed. The whereabouts of the other drivers were unknown. The contact arrived at the scene and was able to drive the vehicle home; however, the vehicle failed to accelerate above 40 MPH. The contact called an independent body shop and an appointment was made to inspect the vehicle. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.
I live in Michigan and my vehicle is a 2014 Chevy Equinox 2.4 liter with 93351 miles on it. Was driving vehicle home when all the dash lights illuminated and vehicle stalled. Towed vehicle to my house, called my mechanic told him what had happened and had him take a look at it. He had found that the rear main oil seal was leaking quite badly. With the recent bad weather we had with temps being quite cold my mechanic did some research and found a service bulletin (14882 special coverage adjustment-plugged pcv orifice in intake manifold) which in turn causes the rear main seal to blow out and start leaking. I reached out to some local dealerships and they claim my vehicle is not covered under that service campaign bulletin according to my VIN although year, make, mode, and engine does. This should very easily be able to become a recall for GM.
Stopped to get gas turned off the vehicle. when turned back on heat did not work, blowers are blowing cold air. can not defrost the windshield.
My rear main seal blew out and leaked all my oil out of my engine, due to my PCV being clogged or frozen, causing it to lose power and knock really loud. There was no warning light for the pressure build up or for low oil until it blew out the seal. This could of caused me an accident on the highway at 65mph if the engine had locked up due to no oil. There is a special service bulletin for the issue that states the PCV (positive crankcase ventilation) may become clogged or frozen in extreme cold, causing a build up of pressure, leaking oil and causing the rear main seal to fail. Repairs for my vehicle were for the rear main seal replacement, cleaning my PCV system and replacing the oil, all done at the dealership. This really can be a dangerous situation when it happens and could cause the engine to turn off without warning. This PCV should be a recall if it continuously gets clogged just by normal usage. Temperatures were at zero degrees on the 12/25/2022 and 12/26/2022, so mine was definitely frozen.
Unknown froze up and couldn’t allow oil to go through and blew out valve cover and all the oil came out . There were 6 equinox in Tiffin area with the same issue !!!
I was driving and the vehicle suddenly seemed sluggish. A warning came on the dash stating low oil pressure and the car began shaking wildly. I quickly pulled over and a warning to turn the engine off appeared and all the dash lights began to illuminate. I turned off the engine and had the car towed. I had it looked at and was told there was no oil in the car (I have regular oil changes) and that a faulty PVC valve was the culprit. I received no warning that the oil was running low in the car. There were never any oil spots in my driveway indicating a leak, this all happened suddenly as I was driving and now my engine is damaged. I’ve had issues with oil consumption in this vehicle before and in my research it appears this is a common issue with this vehicle make and model and Chevy doesn’t appear to be interested in rectifying it.
On December 23rd, shortly after 530 pm, I remote started the vehicle, 6 min prior, to entering/driving the vehicle. On my way to work, approximately 4 minutes into the drive a woman pulled up next to me. She seemed to be in distress, trying to get my attention. I rolled down the window and she told me “your car is on fire” I quickly pulled over to the side of the road and exited the vehicle. The vehicle was dripping firey liquid. I called 911. And 12 minutes later, when the firefighters arrived, half of the vehicle was engulfed in flames. There were no warning signs. No warning lights. No sudden loss of oil or fuel. Police had the vehicle towed to a junkyard where it still sits. Unfortunately I had liability insurance only. So no claim was filed. I do have a police report and videos/pictures of the vehicle burning.
The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated while driving 45-50 MPH on a rainy day, the windshield wipers ceased to operate as needed. There were no warning lights illuminated. The contact was able to continue driving. The local dealer was contacted and informed the contact that parts were not yet available. The contact contacted a second dealer, Mall Chevrolet (75 Haddonfield Rd, Cherry Hill, NJ 08002) and was provided the same information as from the first dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000. Parts distribution disconnect.
Bought vehicle used from a dealership in Feb 2021. Day after bringing home, service engine light came on and it was determined the catalytic converter needed replacing. Dealer replaced. Problems have persisted entire time we have owned it. Had to have front wheel bearing replaced, rear brakes replaced (routine), Service engine light has persistently been on, goes through a quart of oil a week at least, had to replace solonoids this past November and within about 3-4 weeks of doing that, the timing chain went out and the engine died while husband was driving it. Luckily he was on a rural road, but he was going around a 25 mph curve on a somewhat steep hill, which could have been bad had the roads been icy, as they often are in December in Michigan. Vehicle was towed to independent mechanic, where it was determined that the issue was the timing chain and that it could cost $2,500-3,000 for timing chain repair, or upwards of $5,000 for replacement engine. Neither costs are doable for us and this is my husband's vehicle for getting back and forth to work.
2014 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-165. THE CONSUMER STATED HE TRIED TO MAKE AN APPOINTMENT FOR THE RECALL BUT WAS INFORMED BY THE DEALER IF THE WINDSHIELD WIPERS ARE WORKING THERE IS NO NEED FOR AN APPOINTMENT.
2014 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO WINDSHIELD WIPER FAILURE SAFETY RECALL. THE CONSUMER IS REQUESTING REIMBURSEMENT FOR THE COST OF REPAIRS OF THE RECALL.
The front passenger airbag light beeps even when there is no passenger. The airbag light is now off and shows there is no operable airbag. My vehicle was checked a month ago with no issues but this appears to be ongoing.
The contact's daughter owns a 2014 Chevrolet Equinox. The contact stated while his daughter was driving at an undisclosed speed, the vehicle was running rough. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain had fractured, and the fractured pieces had damaged the engine pushrod. The dealer diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
GM Issue #14882 - Special Coverage Adjustment - Plugged PCV Orifice in Intake Manifold. Causes pressure to build up and then oil leaks and sprays inside of engine. Also burns oil at a faster rate. If not repaired, vehicle's engine could freeze up while driving. Some models have been reported to catch on fire. Problem confirmed by independent service center - they suggested to call Chevy dealer. Chevy dealer stated my VIN not covered under this issue since it is VIN-specific based on where it was manufactured. My vehicle was manufactured at Plant #6 in Canada. This issue is more common in areas that experience cold weather. My incident happened in Missouri after a cold 2021-2022 winter season. Called GM North America Customer Assistance Center for Chevy vehicles and they also said my vehicle is not covered for this issue based on the VIN. My vehicle is at the 118,000 mile mark and this special coverage adjustment ends at 120,000 miles. I have no choice but to have the repairs made at my expense because I cannot risk my engine failing on the highway to/from work in a dangerous part of the city. There were no warning lamps. I just noticed a lot of oil on my garage floor and took it to a service center.
The engine oil evaporates. vehicle hesitates and backfire all symptom started at 125,000. was told I need a new engine.
The engine failed leaving me sit on the side of the road needing a tow. Upon having the vehicle looked over, the mechanic indicated that this is the 3rd Equinox/GM/Chevrolet model within days that has failed. A local Chevrolet dealer was not available to look at my vehicle this week due to all the motor/engine issues coming in. My vehicle was inoperable leaving me on the side of the road. Myself and the tow truck driver could have been hit. The vehicle cut out and did not have any engine power leaving me to drift. Luckily I was not on a highway or busier street where I could have blocked traffic or caused an accident. Yes, the problem has been confirmed by the service center. It is unknown if they have any other representative inspect it. There was no other vehicles involved so no police were called. I was able to get out of the way of traffic. This is very dangerous to have engines failing without warning. No service engine or low oil or any other indicator of problem light came on when it happened nor leading up to it.
While driving all of a sudden my trac control and abs light came on. I stopped and when turned back on it said service stability track and AWD. Lights went off. Then one day I was stopping and my brakes jerked and crunched and the lights came back on and now brakes crunch and jerk.
2014 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSMENT FOR REPAIRS MADE RELATED TO NHTSA SAFETY RECALL.
Car consumes oil at an alarming rate. Fuel system is constantly inoperable and needs fixing. Car is not made up to standards of safety
On September 12 I was nearly killed due to a windshield wiper malfunction that was unfixed due to a parts shortage. The wiper motor failed in a downpour while I drove on the Interstate surrounded by sem trucks. I was in the inside lane and managed to blindly pull off and sat broke down on the Interstate. The event was devastating and could have been fatal. My husband was able to get the replacement at OReilly part store that day. Yesterday 11-4-2022 a dealership cometed the recall work.
The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at an undisclosed speed and making a left turn, the steering wheel seized and a warning message was displayed on the instrument panel to check the steering wheel. The vehicle was diagnosed by a mechanic and the contact was informed that the power steering sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 53,000. The VIN was not available.
The motor is burning oil excessively. The motor jumped time causing the top end to have to be replaced. There are many reported complaints regarding the 2014 Chevy Equinox 2.4L engine burning oil excessively. There is clearly a severe malfunction with the operation of the engine and causing oil to be burned excessively. The motor burning oil quickly can cause the motor to abruptly seize, causing sudden loss of vehicle control. After having the top end replaced, the motor is still burning oil excessively which is causing a serious risk of engine malfunction and inherent harm to the operator of the vehicle.
2014 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARD TO WINDSHIELD WIPER MODULES SAFETY RECALL.
Data synced from NHTSA on May 4, 2026