2014 Chevrolet Equinox Complaint Log

My timing chain is going out and it only has 145,000. I have only owned this vehicle for a year.

The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that while driving in inclement weather, the windshield wipers failed to operate. The dealer was made aware of the failure and scheduled an upcoming appointment for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,340. VIN tool confirms parts not available.

The contact owns a 2014 GMC Equinox. The contact referenced NHTSA Campaign Number: 22V165000 (Visibility). The contact stated while driving in the rain, she heard a clicking noise when the front driver's and passenger’s side windshield wipers became inoperable. There was no warning light illuminated. The vehicle was taken to the dealer and diagnosed; however, the contact was informed that the part was under warranty but was currently unavailable. The failure mileage was approximately 80,000.

The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at 50 MPH and attempting to accelerate, the vehicle failed to respond as needed. The vehicle was taken to an independent mechanic who replaced the resonator. The contact stated that the failure persisted and the vehicle started chugging while driving. The check engine warning light was illuminated. The vehicle was taken back to the independent mechanic and the contact was informed that the catalytic converter needed to be replaced. The manufacturer was contacted and stated that the vehicle warranty was expired. The failure mileage was 159,000.

Wipers have stopped twice now during rainstorms. I had to pull over during heavy traffic until they started again. The recall letter I received is dated April 2022....shouldn't they have the parts to fix this issue by now ?

The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that while operating the vehicle the failure listed in the recall had occurred. No further information was available. The failure mileage was 239,000. VIN tool confirms parts not available.

The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving in inclement weather, the windshield wipers failed to operate as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,000. VIN tool confirms parts not available.

The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at 50 MPH there were two vehicles ahead that were stopped. The contact depressed the brake pedal however she lost control of the vehicle causing her to crash into a guardrail. The contact was severely injured and sought medical attention. A police report was filed. The vehicle was towed. The manufacturer was not notified of the failure. The failure mileage was 138,000.

It was pouring rain, had the wipers on highest setting. Then all of the sudden they quit. I was stuck at an old church in the middle of nowhere Kentucky and in a hell of a thunderstorm.

2014 CHEVROLET EQUINOX. CONSUMER WRITES SEEKING REIMBURSEMENT FOR SAFETY RECALL RELATED TO BALL JOINT IN THE WINDSHIELD WIPER MODULES. THE CONSUMER STATED THE ENGINE FAILED WHILE BEING DRIVEN AND NEEDED TO BE REPLACED. THE CONSUMER WAS DRIVING IN A RAIN STORM AND, OPERATING THE WINDSHIELD WIPERS WHEN THE LEFT FRONT WIPER FLEW OFF OF THE VEHICLE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS FOR BOTH THE ENGINE AND THE WINDSHIELD WIPER MODULE.

A service airbag indicator light appeared on my 2014 Chevrolet Equinox. The vehicle has under 100k miles and was never involved in an accident. I brought the vehicle into a Chevrolet service center and they advised that the passenger airbag will not deploy in the event of an accident. The Chevrolet service center advised that the repair would cost $1382 for a new passenger airbag module. I contacted GM and their advisor followed up with me. Per our conversation the reason that the airbag needs to be replaced will not be further investigated. They will not cover the cost of replacement. A case number was assigned but advisor declined to provide written documentation of our conversation but agreed to follow-up with written estimate from service center. At this time the passenger airbag module is available for inspection and is with the owner.

I have to get the engine pistons replaced at 115,000 miles. The car has consistently been over consuming oil and I have had to top it off with new oil every 500 miles or so. I had it happen twice where the vehicle lost all power while I was driving (one of which in the middle of an intersection), and I had to completely turn of the car and turn it back on. My vehicle seems to have the same engine as the 2010-2013 Equinox’s that has been recalled for the exact same reason. Replacing all the engine positions and other parts is going to be $5,000, and this seems like the 2014 Equinox needs to be added to the class action lawsuit that addresses the same issue in earlier model Equinox’s. I have smelt burning oil and the initial issue that lead me to discover the problem was that my vehicle was idling at a high RPM and was having trouble shifting in low gears.

The contact owns a 2014 Chevrolet Equinox. The contact stated while stopped at a traffic light, the vehicle lost motive power without warning. The contact stated that she was able to restart the vehicle without further failure. The contact also stated that after driving for a while, the vehicle was turned off however, the engine continued to run. The vehicle was taken to an independent mechanic who diagnosed the failure as a fuel pump seal malfunction. The vehicle was not repaired. The contact stated that she was awaiting an appointment with the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown. The VIN was not available.

Vehicle is constantly consuming oil with no indicator or warning to show up. Was told by a mechanic that equinox is notorious for this and to continuously add oil between changes. I've also had major mechanical issues where the vehicle stalls and cuts out and puts itself into safe mode, immediately slowing the car and reducing power. I've had it in and out of the mechanic several times and have read forum after forum of multiple equinoxes having the same issues. Chevy should at the very least place a recall on the oil consumption, but should also be held responsible for their faulty engines. I've had the same codes, even after repairs, constantly popping up.

The engine had blown due to a oil consumption issue which is recognized by chevy but not recalled. I had no idea this was a issue, or i would have checked in between oil changes

The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that while driving 25 MPH, the driver’s side windshield wiper failed to operate without warning. The dealer had been notified about the failure and scheduled an appointment to service the vehicle. The contact's husband took the vehicle to the dealer where they confirmed that parts were not yet available. The manufacturer had been notified of the failure and provided the same information as the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The failure mileage was approximately 48,000. VIN tool confirms parts not available.

I seen the recall and drivetime refuse to fix the windshield wipers and it went out. It cause me to be rear ended from the back. Also, I paid 720.00 to get the windshield wipers pump replace my pep boys. I will like a refund for what I paid to get it fix.

On Sunday, May 15, 2022, my daughter was driving on the NJ Turnpike Northbound from Rutherford, NJ when it began to rain. She was traveling 65 mph when the windshield wiper on the driver side stopped working. She explained that it became hazardous to drive as cars were splashing water on the windshield and it was raining and she had to lean over to the passenger side window in order to see. SHE WAS UNABLE TO MAKE IT HOME. She got off at the next exit and thought the blade needed replacement. She took the car to a mechanic at Sunoco who tried 6 different wiper blades but it was not the blade but the motor which was faulty. The recall letter that was received in April 2022 details that the ball joint in the windshield wiper modules of these vehicles may experience high corrosion and wear that could result in the separation of one or more ball joints from their sockets during wiper operation.This could limit the driver's visibility and may increase the risk of a crash. The part had failed prior to a part becoming available. THANK GOD SHE WAS NOT INJURED. We have been unable to have this part repaired or replaced and we are without a safe vehicle. We had an appt. with Lester Glenn in Freehold, NJ on May 19, 2022 and Anthony has been the representative we have been in communication with regarding this repair. We have been told that the wiper module is not available at this time. What are we suppose to do with an unsafe vehicle? Communication with Chevrolet Customer Assistance Center has not remedied this situation. A loaner car was requested by Freehold Lester Glenn said he had none available. I have spent several hours on the phone without remedying this matter. It was suggested by Chevrolet Customer Assistance Center supervisor that I take the car to a third party to repair. The third party repair that we attempted to take the car too said they did not have the part and so we are now left without a safe vehicle to drive. The car is at the dealership. HELP

My daughter was traveling on the NJ Turnpike during a storm and the safety recall issue which we were alerted to failed and caused my daughter distress while traveling at 65 mph and put her in harm's ways. She was unable to make it home and was fortunate to not have an accident. WE RECEIVED A SAFETY RECALL LETTER IN APRIL 2022 REGARDING THE WINDSHIELD WIPER MODULES THAT COULD FAIL FOR OUR CHEVROLET EQUINOX 2014 VEHICLE. THE LETTER INFORMED US THAT THIS PART IF IT SHOULD FAIL COULD CAUSE A SEVERE ACCIDENT. THE PART WAS NOT AVAILABLE AND THE LETTER INFORMED US THAT WHEN IT BECAME AVAILABLE THEY WOULD CONTACT US. SEVERAL WEEKS LATER THE PART FAILED WHILE TRAVELING ON THE NJ TURNPIKE AT 65 MPH IN THE POURING RAIN. IT BECAME IMPOSSIBLE TO DRIVE THE CAR AND OUR DAUGHTER WAS UNABLE TO MAKE IT SAFELY HOME. WE CONTACTED CHEVROLET IN FREEHOLD REGARDING THE MATTER AND BROUGHT IT INTO THEIR DEALERSHIP FOR REPLACEMENT AND REPAIR OF THE PART AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE CAR WAS AT THE DEALERSHIP SEVERAL DAYS AS THEY DETERMINED HOW TO REMEDY THIS MATTER. THE CAR WAS UNSAFE. AFTER CONTACT WITH THE CUSTOMER SERVICE DEPARTMENT NOTED IN THE RECALL LETTER THEY WERE ABLE TO FIND A REPAIR SHOP LOCALLY THAT COULD DO THE REPAIR. WE WERE TOLD THAT WE WOULD HAVE TO PAY FOR THE PART AND SUBMIT A FORM ALONG WITH A RECEIPT OF THE COMPLETED WORK BACK TO GM CHEVROLET. WE FOLLOWED ALL INSTRUCTIONS AND SUBMITTED THE FORM VIA EMAIL ALONG WITH THE RECEIPT AND WE HAVE NOT BEEN REIMBURSED FOR THE PART. GM CHEVROLET IS NOW SAYING THAT UNTIL A RECALL PART IS AVAILABLE THEY WILL BE UNABLE TO REIMBURSE US. I SAVED ALL EMAILS FROM GM CUSTOMER SERVICE . WE WERE WITHOUT OUR VEHICLE FOR SEVERAL DAYS DUE TO THE FAILURE OF THIS PART. MY DAUGHTER WAS PUT IN HARM'S WAY AND GM HAS FAILED TO PROPERLY COMPENSATE AND REIMBURSE US FOR THE REPAIR, TRAUMA, TIME AND INCONVENIENCE. PLEASE ASSIST US IN RESOLVING THIS MATTER.

LOSING OIL AND LOSING SPEED OIL WAS TWO QUARTS LOW AND NOT YET TIME FOR A OIL CHANGE

The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

Got oil changed regularly in the car only to have my engine misfiring a month after having my oil changed. Took it in to get looked at and they told me there was next to no oil in the car and that my car was burning extra oil and that I was going to need a new engine. After one google search I have come to find that this problem is not uncommon and that there was a class action lawsuit, but only went up to year 2013, even though the issue did not stop with the 2013s.

The contact owns a 2014 Chevrolet Equinox. The contact stated while driving 60 MPH, several unknown warning lights illuminated, and the vehicle made an abnormal popping sound and lost motive power. The contact was able to coast the vehicle to the side of the roadway. The vehicle was towed to the dealer, where it was diagnosed that the timing chain link had fractured due to low oil pressure, and the engine needed to be replaced. The contact stated that the dealer had completed an oil change on the vehicle a month prior to the failure. The dealer also informed the contact that there was no oil sign of an oil leak. The vehicle was not repaired. The manufacturer was notified of the failure and advised the dealer to cover the labor fee while the contact would cover the cost for the engine repair. The dealer informed the contact that the labor cost could not be covered because the failure was a manufacturing defect. The failure mileage was approximately 180,000.

The contact owns a 2014 Chevrolet Equinox. The contact stated while driving 55 MPH, she heard an abnormal sound before the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to a local dealer to be diagnosed. The contact was informed that due to insufficient oil in the engine, the engine failed and needed to be replaced. The contact stated that the vehicle had received an oil change in January 2022 and the failure occurred three months later. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 205,000.

Wipers stop working during rain storm. Transmission slips when you take off Electric seat backward and forward button stop working.

I used to go to Chevy for service and was seeing the same issue and got frustrated.  Starting going to Meineke and they found out that I had an ongoing oil consumption issue.  I contacted Chevy and GM.  They said the vehicle had too much mileage and I tried to explain the issue.  I went back to the Chevy dealership and they didn't find an oil consumption issue.  There was a major lawsuit in other states regarding this as well.  I didn't have all these issues brought to my attention until I went to Meineke and performed my own research.

Excessive oil consumption leading to engine failure. Timing chain had to be replace once already . Now I have to top off my oil once every 500 miles.

The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving in the rain the windshield wipers became inoperable. The contact crashed into a tree. There were no reported injuries or fire. A police report was filed. The vehicle was towed to the independent mechanic. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/ made aware of the issue but no additional assistance was provided. The approximate failure mileage was 80,000. VIN tool confirms parts not available. The contact noted that the wipers failed two weeks before the recall notice was received.

The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the windshield wipers became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number:22V165000 (Visibility). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. VIN tool confirms parts not available.

Windshield wipers do not work and have been recalled for 3 months. I have been waiting for a remedy since then to get them fixed with the dealership we have replaced wiper motor, wiper linkage, and wiper arms to try and solve the problem all of which have failed. The dealership is waiting for the update on this end. My car is due for inspection by the end of June and they are unable to pass me until my wipers are working. Not only is this a huge safety hazard but a huge inconvenience consider I can’t drive my car when it rains and have gotten stuck places waiting on rain to stop or lighten up just to get home.

My wife was driving our 2014 Equinox on the highway at night in the rain, and the wipers just stopped working. The wiper motor would still whine, but the wipers were not moving. I found the larger arm that connects the wiper motor to the wipers had fallen off - both ends. I tried snapping it back in, but the plastic ball joints were really loose. I checked for active recalls, and there wasn't one for our VIN, but there were for similar models, so I replaced the wiper transmission myself for $121.99 plus tax. The car has 64,000 miles. Now, 2 weeks later, there is a recall. The letter says "corrosion". There is no corrosion. The plastic socket just wore out (prematurely). Maybe bad type of plastic or the lube was too abrasive.

The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Chevrolet Equinox. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2014 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the windshield wipers became inoperable. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 22V165000 (Visibility) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Ourisman Chevrolet of Rockville (807 Rockville Pike, Rockville, MD 20852) who informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but no additional assistance was provided. The failure mileage was approximately 109,000. VIN tool confirms parts not available.

Excessive oil consumption leading to engine problems, causing car to stall intermittently and unexpectedly. CAM shaft actuator repaired/ replaced 4 times in one year. Car has stopped in busy intersections.

At 129,000 miles the car threw a p0420 code for the catalytic converter being bad. Yes, it is available for inspection. The car burns up oil like it gets paid for it at about the rate of a quart every other week or so which is a known issue for this type of vehicle but Chevy refuses to issue a recall for this year for some reason. The catalytic converter failure is directly related to the excessive engine oil consumption. The check engine light is illuminated.

My car went into safe mode while driving and reduced the speed of my vehicle. This vehicle only has app 85,000 miles on it.

My son was driving on I75 and University Dr in MI and all of a sudden there was a loud noise when everything shut down-power steering, hazard lights, etc and with no dashboard emergency warning light. He is strong and was able to get it to the side of the road. And he could have been stuck in fast moving traffic. The dealer Moran Chevy said it was a problem with the main rear valve PVC? Getting water in it and freezing causing engine to be destroyed. Online a number of complaints with same problem. TSB 14882 GM replaced some VIN number engines but not others including my Equinox.

Recently the "check engine light came on, scheduled the car for service at the local GM dealership. The car only has 67700 miles on it, and the timing belt needs to be replaced. I believe this is ridiculous, this shouldn't be an issuse at all. The cost to repair the timing chain with labor is arounf the 2k mark. I understand this to be a problem with this engine type, and was advised to submit a complaint.

Wipers stopped working during a snowstorm. Had to pull over and leave the car and go back after the storm.

Issue started 31-Dec-21 left windshield wiper stopped working while driving. Took suv in for repair and was told they were unable to repair as the entire blade and motor would have to be replaced I was referred to the dealership; dealership would have to order the part and not open on weekends. A week later the wiper started working. January 16, 2022, Ive tried to not use the wipers but I got caught in a storm 1.5hrs away from home. I had no choice I put my wipers on the lowest setting with the delay and put on my flashers and just drove in the slow lane. The wipers stopped 30min into my drive and eventually popped off completely it is now resting on my side mirror. I eventually had to pull over and have the vehicle towed. It was just no way to drive in that condition.

While I was driving in the middle lane on the highway, the "reduced engine power" message appeared on the display. Then the car started to slow down immediately. I made my way over to pull off the highway and shut car off on side of the road. When I turned the car back on, the display read "Oil pressure low, shut engine off" . No noises were heard. I shut the car off. I had to have the vehicle towed to the Chevy dealership. They did a diagnostic evaluation and discovered the main oil seal had let go. Then told us we had to have the engine replaced or rebuilt. This was the only way to fix the vehicle.

The rear oil seal busted and was losing oil,which as you know if your out and about and this happens it can damage or lock up your engine.And GM sent out a service bulletin about this problem but won’t cover my repair because our Vin# doesn’t show up,but it clearly says 2010-2014 Chevy Equinox .

The contact owns a 2014 Chevrolet Equinox. The contact stated while driving approximately 45 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed of low oil level and engine failure. The vehicle was repaired; however, failure reoccurred and the vehicle was taken back to the dealer. The manufacturer was not notified of the failure. The approximate failure mileage was 96,000.

1. Malfunction: engine assembly consumes oil. yes can be inspected 2.Safety; engine could seize while driving and cause an accident because of power fire and vehicle coming to an abrupt stop. 3. NO, but the manufacturer did settle a lawsuit due to the same problem on previous year models. Engine components were found to be of poor quality causing premature failure. 4. When checking oil. oil was low. Oil becomes burnt very quickly. Also oil consumption is beyond belief. consumed 2 quarts of oil from Williams Az. to Los New Mexico approximately 350-360 miles. The problem has become more severe over time.

There are SO many problems with my 2014 Equinox. It's been one thing after another. My windshield wipers quit working in the middle of a storm that caused me to run off the road and wreck my car. My drivers side window was stuck down and wouldn't go up for days! Now, I just found out the engine needs to be replaced, 4,000.00 I dont have. These vehicles go through oil like its gas! The Service stabilitrak warning came on, followed by Reduce engine power, and the car dies. I've been stranded in the middle of the road a few times. I don't understand how there are NO RECALLS on these vehicles. They are so dangerous!

The contact owns a 2014 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The contact stated that the air bag warning light remained illuminated constantly. Additionally, the vehicle was consuming an excessive amount of engine oil. After inspecting the vehicle, there was no oil leak found, nor was there a burning oil odor detected. The contact stated that she had to top off the oil on a weekly basis. The vehicle was not repaired. Neither the dealer nor manufacturer had been notified of the failure. The approximate failure mileage was 149,000.

My link infotainment center glitches goes black, reverse camera stays on while driving forward. Navigation doesn’t work. Cant turn radio up or down because screen doesn’t respond to touch until it decides to then I’ll catch up every button touched. Freezes and then just shuts down and comes back on when it wants. Radio audio cuts off whenever it wants as well.

Something wrong with the fueling system, and have a really bad oil leak, and the car burns oil so fast it’s ridiculous. We’re always having to add oil to the car, atleast a qt at a time.