2016 Chevrolet Equinox Complaint Log

I have completed extensive research on my 2016 chevy equinox and it is my understanding this model has ongoing issues with the high pressure fuel pump. However only the newer models have been recalled for the same exact issue. I need to report the same issue with the 2016 models as well. I have never had any major issues with this vehicle until it suddenly started stalling and failing emissions inspections causing a huge monetary set back. I want to file a complaint for Chevy to acknowledge that this is an ongoing issue for not just newer vehicles and address my repairs.

Always changed my oil every 3000-5000 miles. Almost Never had any check engine lights. Replaced a few sensors. A battery. Was a good vehicle until it died in the beginning of January. Stuck on the side of the road with oil coming out of my car According to the mechanic i took it to Engine failure due to "frozen" pcv valve causing front and rear main seals to blow. Lost all my oil. Also have a rod knock now. and they recommended whole engine replacement. For $6000-8000. Stuck with a crappy car and making payments on it. Way to go Chevrolet!

This is my second submission hoping someone contacts me [XXX] Thanks INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I received a message "service side detection system". It seemed something was dragging?

The contact owns a 2016 Chevrolet Equinox. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to an independent mechanic, who determined that the PCV valve was clogged due to the cold weather. The clogged PCV valve caused the rear main seal to fail. The mechanic informed the contact that the PCV valve and rear main seal needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The manufacturer advised the contact to take the vehicle to the dealer. The failure mileage was approximately 114,000.

My 17 yr old daughter drives a 2016 Equinox and this car was purchased brand new in 2016. There has been no issues with the car until this past Christmas eve when the car started to make a rattle noise and completely stopped while she was driving down the road (that in itself could have been a whole other issue if someone would have wrecked into her). The current mechanic said that the rear main seal blew on the car and it has been a huge problem with this make and model. He has fixed several. He told me I need to find out if Chevy is going to do a recall since so many others have had the same problem. Chevy was contacted and they said no recall has been issued and I need to contact Department of Motor Vehicles to get info. I did some research and came across a Class Action Lawsuit where 7 plaintiffs are suing General Motors filed on April 12, 2022 (Kiriacopoulos et al. v. General Motors LLC - 2:22-cv-1078) for this exact issue and there is more than just Equinox on the Lawsuit. Can we please get this recalled. The amount to fix this design issue with the car is starting $2,000-$4000 and could be more if it damaged the engine.

The contact owns a 2016 Chevrolet Equinox. The contact stated that after parking the vehicle, it was discovered that oil was leaking underneath the vehicle. The vehicle was towed to the local mechanic who diagnosed that the rear main seal was leaking oil between the engine and transmission. The vehicle was later towed to the local dealer. No additional information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 85,000.

Car would not start one morning. The battery was replaced about a month ago. Had a mechanic come and check and had error code P0016. The mechanic ran through what he could but he could not get it started and suggested we tow to a shop. We towed the vehicle to the nearby Chevy dealership. They stated the engine failed and will need to be replaced and was quoted 6500-8000 to replace. This car is only 6 years old and has 84,000 and is maintained. Chevy is selling cars with bad engines.

The contact owns a 2016 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed with the accelerator pedal depressed, the vehicle failed to respond. The contact heard an abnormal sound coming from the hood and the vehicle started to hesitate. The contact stated that her son pulled the dipstick, and the pressure blew his hand back and oil splattered throughout the engine. There was no warning light illuminated. Additionally, the contact stated that her son replaced the valve cover gasket however, oil was leaking onto the ground. The vehicle was taken to an independent mechanic where it was diagnosed that the PCV Valve was burnt and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle was out of warranty. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 156,000.

I was driving the vehicle from Madison, WI to Janesville, WI on the interstate. The car was operating normally until about 35 minutes into my drive. I heard unusual noises coming from the vehicle and I started to feel more resistance then normal while accelerating. I checked the dash for any indicator lights or high temperature but nothing was indicated. I exited the interstate and noticed the car was not accelerating normally. While stopped at a stop light the vehicle stalled, but powered back on after restarting. About a mile up the road the vehicle stalled again, but again restarted. I was less than a mile from my destination. After parking the vehicle at my destination, oil was observed gushing out from above the real driver's side wheel well. The vehicle had an odor. It was determined an intake value burst causing an oil leak. After the intake valve was repaired it was determined a chain snapped in the engine, and the engine was also in need of repair. The intake valve has been retained. The vehicle stalled while in use multiple times putting me and my family at risk for an accident. Had a dashboard indicator light illuminated, I would have immediately pulled over. Yes the problem was confirmed but a dealer that inspected the vehicle.

I was driving my vehicle after a few minutes it shut off on me and I was able to get it restarted. Later that day, the engine leaked out 3 quarts of oil so we towed it to the shop. Shop said the rear main seal was busted, and shop reported that the pcv orifice in the intake manifold gets plugged and freezes when cold, cause crank case pressure to increase. Shop recommended the change of both the intake manifold and the rear main seal.

Engine lost power while exiting highway. Engine noise and loss of oil and oil pressure. Glided car into repair shop off the highway exit. Repair facility was aware of the GM 2.4 liter frozen PCV valve issue. Car was taken to a Chevrolet dealership where a fix with no guarantee that the engine was good was over $3000.00 to repair. Suggested new engine at approx. $9000.00 was quoted. This is a safety issue as the problem occurs in very cold weather and when the engine stops, it can very well leave the occupants stranded in freezing weather.

The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 50 MPH, the vehicle lost motive power and stalled with the check engine warning light illuminated. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the rear main seal was cracked, which caused the engine failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 100,002.

The car started burning oil excessively and I did not know it. I’ve always kept up with my oil changes and was never informed that my oil was low or anything. The engine basically blew up with only 96,000 miles on it. There was zero oil in when the mechanic looked at it. I was not even due for an oil change.

Was driving on the highway and the car lost power and shut down and wouldn’t start again. It was towed to a mechanic where I was told the timing jumped and I needed a new engine. I bought the car used in 2018 and not even 2 months after the car was burning oil the car started shaking and eventually stalled. At that point it was still cover under warranty

Hearing a noise while driving May 2022 took my car to Chevy Dealership they told me my vehicle is consuming Oil no leaks not sure where oil is going. Quoted me over $5k to troubleshoot said it was common and offered me $1k to trade my car. I didn’t agree and continued to check my oil filling my oil weekly when I pumped gas. December 8th i was driving on hwy when my traction control and check engine light came on and running rough. I pulled over had my car towed days later took it to a shop. It was there for over a month cost me $2k they asked for another $2k to continue to research and fix the problem. Engine replacement estimate for refurbished motor cost $10k I didn’t agree had it towed back home still unresolved. it has been there since. Injector 4 is stuck open and it’s misfiring. Still paying it off and without a car.

In 2022, I had scheduled oil changes and I noticed my 2016 Equinox was burning oil at an alarming rate. I was adding oil every 1,000 miles and again after an oil change; and I could not keep the oil level up. In December 2022, my engine engine light came on , it was showing a P00016 code and after that code materialized, the engine died while driving. It was on a busy road and could have caused an accident. My mechanic has confirmed the "oil pressure sensor" issue and unfortunately, they do not do top engine work. I have had an excellent record of oil changes and routine service performed on this vehicle. Please issue a recall for this oil /Camshaft/Crankshaft position sensor repair.

Was driving in a rainstorm and the wipers stopped working. It seems like something broke as the driver side wiper was over near the driver side door. After reviewing some of the online issues with the 2016 Chevy Equinox wipers, this looks to be very consistent with many of the other wiper issues listed. Safety was at a major risk as the vehicle was traveling on Interstate 90 during on Sunday 11/27/22 after Thanksgiving holiday. There were no warning lights indicating a problem with the wipers. I have pulled off the road and am waiting for a ride since I can't drive the car in the rain.

My 2016 Chevrolet Equinox has under 70k miles. I took it to a mechanic and he told me that the motor was no good. I had it for over 4 months and checked the VIN before I purchased the car. I was told that #3 cylinder misfired checked the compression on # 3 cyclinder and it only came to 50 lbs of pressure while the other cylinders showed 150 lbs of pressure. The oil reservoir was empty and I just filled it about 3 days ago. There was no sign of oil leakage.

Excessive oil consumption with no low oil indicator being triggered. Started around 99200 miles have to check oil frequently and add around 2 quarts a month.

Oil burns at an alarming rate, no low oil warning. Engine blew up & was rebuilt. A month after engine rebuild, vehicle started to throw the same codes that led to engine failure. I can't keep oil in my vehicle, it has stalled numerous times on busy highway & once at an intersection with my kids in the vehicle. O2 sensors keep frying, catalytic converters keep clogging. Faulty rear main seal valve. Oil is leaking into combustion chamber which has caused manifold issues, spark plugs keep frying. Engine constantly misfires. Frequent engine knocking. My vehicle also seems to have no low oil warning light either. I remember getting an oil change, roughly a month in a half later i checked it again and my dip stick was bone dry. Chevy is aware of defects, but they refuse to do anything for the thousands of customers who have complained about the same exact things I am. There are numerous lawsuits for this exact issue, unfortunately not in my state. The value of my vehicle has dropped substantially to the point I am now upside down with my loan. I've looked into trading it in and my highest offer was $1,500 because of the issues that have been reported. There are so many people dealing with this same exact problem and we are all being ignored. I can't even go trade my vehicle in for something that will actually run without me having to dump hundreds of dollars into it every few months. Not only that, but these defects are extremely dangerous! My vehicle completely shut off while i was driving roughly 60-65mph in crazy/speeding traffic in the middle of rush hour & I had my two little girls with me. When help finally arrived, it was discovered that yet again, there was no oil in my vehicle even though I added roughly 2.5 quarts within a month in a half of this incident occurring. My vehicle over heated... this is absolutely uncalled for and isnt something that happens because of owners negligence. Someone please help!!!

My windshield wiper abruptly stopped during a storm and almost caused an accident on the freeway.

Our 2016 Chevy Equinox LT with the 2.4l engine has a cracked exhaust manifold. This allows exhaust gasses to get into the passenger compartment. I found the problem due to the smell of exhaust gasses and a noisey exhaust.I removed the heat shield and found the crack in the cast iron exhaust manifold. This will only get worse and can cause the 02 sensor to make the check engine light on. I have read and found this is a very common problem with the GM 2.4L engine dating back to a least 2010. GM kept making this flaw with the know problem.

My daughter and I were driving as she just got her permit. Well it started to rain and we were on the highway and the front wipers just stopped working. As she is a new driver she freaks out. Lucky no one was behind us at the time. We pulled over to the side of the highway and we could hear the motor working. We sat it out until the rain slowed down and I took over driving and got us home without the wipers worker. My wife gets the new part and fixes it and a week later they stop working again.

My vehicle went into "limp mode" in a dangerous intersection due to the garbage design of the PCV. The "valve" is simply a hole that gets clogged by cold climates, and it allows the oil pressure to build up in the crankcase and then without warning, oh boy, my engine had a catastrophic failure and needs to be replaced. Blown rear main seal. There are multiple lawsuits against GM for this. They can't continue to get away with knowing about this flaw and not fix it. I only put 37,000 miles on this car (108K total). Changed the oil myself religiously. I came in, and they told me there was no oil on the dipstick despite the fact that I had just changed the oil 2 days prior.

First noticed my car had a slight rattle when accelerating. I was driving about 35 and then the engine cut out on me. I got it restarted but when I did, check engine light came on, my stabilitrack light came on, and my car went in what the shop called “limp mode.” Towed the car to the shop where they reported the engine was short 3.5 quarts of oil (last oil change was approximately 3500 miles prior to issue). Codes the vehicle was throwing were camshaft exhaust performance and fuel pressure regulator performance. Aforementioned rattling noise was the timing chain kit. Shop noted high oil consumption with no oil leaks at the time of inspection. Shop recommended replacing camshaft actuators and solenoids, as well as timing chain kit. Shop noted it wasn’t an entirely uncommon issue that they’ve seen with these vehicles.

Some previous background on my 2016 Chevy Equinox that I bought brand new: - I brought in my car about 6 months ago to get it repaired for an engine seal issue. This set me back about $3,200. I thought the issue was fixed, but I think it's related to the current issue I'm now having. - I had a minor incident where the windshield wiper flew off in the middle of the street and have seen a few complaints about that, so thought it was noteworthy enough to mention. Now, the car has 100,000 miles on it and the engine light came on again. I brought it in a few days ago (10/18/22) and the mechanics said that I had a "bad" engine and that the car's issue was excessive oil consumption. They quoted the repair at $11,000 (which I have found quotes that are lower since, but not by much). The KBB value of the car is just under $10,000. Considering the repair earlier this year, the car has cost me more than it's worth by far. The car is only 5-6 years old and only has 100,000 miles on it! I'm seeing the same make/model have recalls and several issues with the engine seals and the excessive engine oil consumption. I know that my car falls under this as well, but has not received any warranty or any recalls yet. I can't afford a new car or a fix on the current car since the issue is massive and requires a new engine. If TONS of other people are having the same issue(s) (over 1000 complaints), then why are consumers not being reimbursed? It looks like there are only lawsuits for this out there that are being handled at the consumer-level (which I cannot afford an attorney for this either). Now, I'm having to put oil in my car constantly in order to drive it. I'm worried it's putting me in danger (and anyone else on the road). I've been reading that once it gets cold outside (which it is already getting down to 32F at night), it's likely that the seals are going to break again and cause the engine to fail.

I was driving in the middle of a heavy rain and my wipers just stopped working. Now I can hear the motor running but the wipers doesn't move at all.

I own both a 2015 & 2016 Chevy Equinox. The 2015 has a recall for the wiper blade ball joints rusting, but the 2016 does not have the recall. I did have an incident with the 2016 Equinox where the wipers stopped working during a rain storm due to corrosive ball joints (see attached photos). I think the recall needs to be expanded to include other years besides 2014-2015 models.

My car has had multiple safety issues but the latest one is my car shut off while driving! I was able to start it again and get to a dealer when they said that there was no oil. I get my oil changed every 3,000 miles and the dealer said there is a known oil consumption issue with my car. It gave me no warning of low oil or anything. The dealer said I probably would have known it consumes alarming amounts of oil if I had followed the 5k miles suggested. They said I need to do a oil consumption test well before I even got to 3200 miles on the last oil change there is now oil on the floor of my garage.. this is a death trap and it’s known. I have never had a vehicle only last 6 years.. please help! When my car stopped while driving there was a near miss of getting slammed from behind from another vehicle behind me.

The contact owns a 2016 Chevrolet Equinox. The contact stated while operating the vehicle, the check engine warning light illuminated. Upon inspection, it was discovered that the engine oil level was extremely low. The contact stated that the engine had experienced oil consumption failure and engine oil was constantly being added to the engine. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 60,000.

While driving in a thunderstorm last night my windshield wipers failed completely and stopped partially blocking my vision. The motor runs but the wipers do not even try to move, I had to stop and move the wiper wipers out of the line of vision. I have called several dealers and they don’t seem to be up on the issue! It was very scary and dangerous as I was in a really bad thunderstorm crossing the Coleman bridge in Hayes Va when they went out. Something needs to be done before people are killed! Chevrolet knows about the defect but does not seem to have done anything about it!

Purchased vehicle certified pre owned May 2019 with 56,000 miles. In June 2019 replaced front tire that were new due to passenger tire wear also New battery and oil change..Jan 2020 had to have front main seal oil ring replaced. Oil changes done every 3 to 7 thousand miles. Have a 2 sets of tires put on .Have had some hesitation problems throughout while.driving. But never did find cause. Took to chevy dealer on Nov 3rd for windshield wiper motor replacement. Picked up on Nov. 5th. Have had issues with starting since picked up had to carry jump start box in car. Car was parked until I could get a new battery approx 1 week. Put new battery in drove to work for about 2 days still.had issues. Traction stability light had came on never went off. Parked car for another week or so Drove 2 miles down road to store. While driving car was loosing power. Screen went out and engine reduced power light came on and died. Waited about 15 min jump.started .got about 10 feet car went into.Limp mode got it home . Would not start ..got a list of codes. Replaced starter, camshaft and crankshaft sensor, new pcm, valve cover. Amd another battery. Car has not ran since. Motor is blown. Car has been down since Dec. 15th 2021. I have lost my job. Due to not being dependent on getting to work. Have looked into repair cost about 7 to 8 thousand that I cam not afford and still Makin car payments. This is a Manufacture defect and could have been alot worse if I was going any faster or been out in the dark stranded somewhere. Hard to believe a regular maintain vehicle would just die the way it did. Someone or something needs to be done ..Not fair to have to pay over $15000 and still making payments on a lawn ornament. When Chevrolet has none about this issue and refuses to fix. Knowing the engines will blow a rod do to the oil issue ..

During a heavy rainstorm, my windshield wipers stopped functioning after use for 15 minutes. I turned the car off and then back on and the front wipers would not turn back on. The back wiper still works.

The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 60 MPH, the front windshield wipers stopped operating, without warning. The contact was able to stop the vehicle and the vehicle was taken to an independent mechanic and the windshield wiper motors were repaired; however, the failure reoccurred. The vehicle was diagnosed by an independent mechanic and the contact was informed that the connection from the motor to the wiper motors was not functioning properly. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 139,000.

excessive oil consumption

Water pump failure. Was driving and vehicle overheated and lost coolest. Was confirmed at service station bad water pump and should not have went bad with only 48000 miles. Received warning message vehicle is overheated. Pulled over when able and vehicle was leaking.

oil was dripping for the past two months. I took it to the dealer and they said they could find nothing. It kept dripping and now the rear main seal must be replaced. auto has 13,005 miles on it

The contact owns a 2016 Chevrolet Equinox. The contact stated while the vehicle gear was in park; he switched from the driver's seat to the passenger seat with his wife. His wife was taking over to become the driver. While attempting to change drivers, the vehicle inadvertently reversed. The wife was trying to stop the vehicle while being partially in and partially out of the vehicle. The vehicle dragged the wife into an area of bushes. The contact stated while the passenger door was still open, when it accidentally hit him and knocked him over. There were no warning lights illuminated. The air bags did not deploy. The police and medical team arrived on the scene. The contact believed a police report was filed. There was no medical treatment on the scene. The contact stated the wife was bruised from the waist to both feet. The contact believed he cracked his rib. The wife will be examined by a urologist and nephrologist. The right front passenger door and entire rear bumper were damaged. The vehicle was strapped together, and the contact drove it home. The vehicle was not diagnosed or repaired. The contact related the failure to transmission issues. The manufacturer was notified of the failure. The approximate failure mileage was 48,000.

I was driving while it was pouring down rain. The wipers were working one minute and then suddenly stopped mid-sweep. I was unable to see clearly and had to slow down significantly, put on my hazards, and pull over. I shut off and turned the car back on, the wipers were still not functioning. I had to wait until the rain had passed to continue my drive safely. We took the vehicle to the dealership the next day. It was determined that the wiper motor transmission came apart.

The contact owns a 2016 Chevrolet Equinox. The contact stated that while having a routine oil change at the local dealer, the contact was informed that the high-pressure fuel pump was inoperable causing fuel to leak into the oil. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 135,000. The VIN was not available.

While driving in a heavy rain storm one night, my windshield wipers just quit. I couldn’t see to drive. I put my flashers on to warn other drivers and had to resort to sticking my head out the window to see where I was on the road. I finally got a chance to pull off the road, moved the wipers by hand, still they did not operate. I called the dealer where I bought my car and an extended warranty. I drove it to them on a non-rainy day and left my car. I was told they would check it out and call me. They said wipers were not part of the warranty, that there was no recall for my car, and charges to fix it could be in excess of $550.00. As I did not have enough money at that time, they told me to leave it, but would not work on it till I had the money. Also, if I did not have them fix it, fee would be $100 for evaluation. When I went to pick up the car, nothing had been done, there was no fee, and the person I had been dealing with was no longer there. My car had sat there for a month, no one checked it, no one returned my calls, I picked it up still with non-working wipers. I have been driving my mothers car in the meantime.

Excessive oil consumption causing malfunction

Vehicle has a significant oil leak, as stated by other owners with the year and model vehicle. Could cause critical engine failure if unresolved. The leak is on the passenger side of the engine, causing the oil to drip on the belt and spray throughout the engine compartment. This causes drivers to have to spend more money on oil changes due to excessive oil loss. One of the pictures submitted below was of the ground with two half dollar size amounts of oil from 20 minutes of being parked.

The windshield wipers quit working in the middle of a downpour while on the highway, and they still are not working.

On May 25th it was pouring rain when my windshield wipers completely stopped working on the interstate. Within seconds I had completely lost visibility. Once I made it to safety I co reacted the dealership to see if it was covered under my warranty. They stated they were aware of the issue and that it was going to be part of a recall but that recall hadn’t been issued yet. The parts to fix the wipers haven’t even been made yet. As of now they have offered no loaner or options to make sure I can safely drive. I have lost my job because I can not afford a rental car out of pocket, and it’s the rainy season. Please be aware that they are putting peoples safety at risk knowingly.

The engine failed abruptly and without warning. It is at a mechanics now and is available to look at. When the engine suddenly lost power I was driving up to a red light. If this happened when I was on a highway it could’ve been catastrophic. An independent mechanic has told me they’ve replaced multiple engines because of the same issues. It hasn’t been inspected by anyone other than a mechanic. There was no warning lamps, messages prior to the engine failure.

About a month ago my four year old and I were driving in the rain at night and my windshield wipers suddenly stopped working. I ended up paying over $500 to get the wiper transmission and motor fixed. Now fast forward one month later , I’m driving in the rain storm again and my wipers suddenly stopped working again which was not only scary but extremely dangerous, I was on a freeway and suddenly could not see properly because of the windshield wiper motor stopping again. I had to pull over while my vision of the road was almost non existent and honestly was scared an accident was going to happen if I didn’t get to the side of the road fast enough.

Excessive oil consumption with no warning light, loss of power, and stalling. Also caused the master seal to leak and plugged the PCV valve. I have records for the repairs. It continues to excessively use oil and is not a reliable vehicle. When it stalls, power steering is lost as well as the stabilitrack.

The contact owns a 2016 Chevrolet Equinox. The contact stated after attempting to activate the windshield wipers, the wipers failed to operate as needed. The vehicle was taken to an independent mechanic where it was diagnosed that the motor and arms needed to be replaced on the windshield wipers. The vehicle was repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 84,306.