2019 Chevrolet Equinox Complaint Log

ON MAY 18TH 2019 WHILE ACCELERATING FROM 45 TO 65 MPH TO ENTER ONTO A FREEWAY, HEARD/FELT LOUD POP FROM ENGINE, LOST POWER WARNING LIGHTS APPEARED "REDUCED POWER". CONTACTED ON STAR, NOTED THE PROBLEM DROVE TO DEALER 8 MILES AWAY, DIAGNOSED AS PLASTIC CLAMP ON HOSE FROM TURBO CHARGER BROKE. EQUINOX HAD 732 MILES ON IT, IN SHOP FOR 14 DAYS WAITING FOR FIX. METAL CLAMP ADDED TO RE-ENFORCE THE PLASTIC CLAMP, DEALER STATED NEW HOSE ORDERED AS STILL DEFECT IN THE PLASTIC COUPLING. AUGUST 7TH, BACK AT THE DEALER TO INSTALL NEW TUBE FOR TURBO CHARGER. AUGUST 13TH DRIVING 45MPH, ACCELERATED LIGHTLY MAYBE FROM 1600 RPM UP TO 2500 RPM, FELT/HEARD POP FROM BOTTOM OF ENGINE SAME WARNING OF REDUCED POWER. SAME ISSUE AS BEFORE, DIFFERENT PART OF THE TUB FROM ENGINE TO TURBO CHARGER. THIS IS A DEFECT IN ENGINEERING, NEED NHTSA TO STEP UP, ORDER GM TO FIX THIS PROPERLY. NO LONGER TRUST THIS VEHICLE. STILL SUMMER HERE, WILL BE VERY UNSETTLED DURING THE WINTER WHEN TEMPS CAN STAY BELOW 20 DEGREES FOR WEEKS OR COLDER HOW A PLASTIC TUBE WILL REACT TO THE COLD IN A HOT ENGINE COMPARTMENT. NHTSA NEEDS TO ACT NOW BEFORE THIS CAUSES ACCIDENTS WITH INJURIES OR DEATH BECAUSE OF NEGLIGENCE ON THE PART OF GM AND THOSE ENGINEERS THAT DESIGNED THIS WEAK SYSTEM. THIS WHAT A GOVERNMENT AGENCY IS SUPPOSED TO DO, PROTECT THE CONSUMERS. WE PURCHASED A NEW VEHICLE TO DRIVE NOT BE WORRIED IF IT WILL GET US SAFELY TO WHERE WE NEED TO GO!

AFTER LEAVING THE DEALERSHIP TO HAVE THEM PUT ON THE PLATE, THE CHECK ENGINE LIGHT CAME ON. I DROVE IT TO A SECURE LOCATION SO I COULD GET SOMEONE TO FOLLOW ME BACK TO THE DEALERSHIP FOR SERVICE. THE CAR DID NOT HAVE FULL POWER. WHEN I WENT TO PULL OUT OF THE SECURE LOCATION , I TOOK MY FOOT OFF THE BRAKE AND THE CAR STOPPED. I DECIDED TO HAVE THE CAR TOWED, THE CAR HAD ONLY 45 MILES ON IT. I PICKED UP THE CAR FROM SERVICE, THEY REPORTED THAT THEY REMOVED AND INSPECTED THE INTAKE DUCT SEAL AND RETAINING CLIP.INSTALLED DUCT TO THROTTLE BODY AND CHECK DUCT LOCKS INTO PLACE, INTAKE DUCT IS SECURE. AS I WAS DRIVING HOME, THE SAME THING HAPPENED AGAIN. THE CAR WAS TOWED AGAIN, THE CAR HAS 60 MILES ON IT. I AM WAITING FOR A RESPONSE FROM THE DEALER. BOTH TIMES THE RATE OF SPEED WAS AROUND 45 - 50 MPH.

THE TURBO COOLER TUBE POPS OFF WHEN YOU ACCELERATE. THIS CAUSES THE CHECK ENGINE LIGHT TO COME ON AND THE VEHICLE TO GO INTO ENGINE REDUCE POWER MODE. VEHICLE MAX SPEED WILL THEN BE SET TO 55 MILES AN HOUR. ENGINE AND ENGINE COMPARTMENT GETS HOT DUE TO NO PROPER COOLING. I WENT TO CHEVY DEALER AND THEY STATED THIS IS STARTING TO BECOME A KNOWN ISSUE WITH NO FIX. CHEVY SNAPPED THE TUBE BACK INTO PLACE, BUT IT POPPED OFF AGAIN. DANGEROUS WHEN ON HIGHWAY AND SPEED IMMEDIATELY REDUCES TO 55 MPH AND ALSO VERY BAD ON OVERHEATING THE ENGINE

SERVICE ESC MESSAGE CAME ON TWICE MY NEW 2019 CHEVY EQUINOX PREMIER( EACH TIME VEHICLE WAS STATIONARY).I DISMISS MESSAGE EACH TIME SO I CAN SEE THE DIGITAL ODOMETER WHEN I DRIVE, AND TAKE VEHICLE TO MY DEALERSHIP (EACH TIME THEY DON'T DOCUMENT THE PROBLEM). THEY SAID, EACH TIME, MESSAGE HAS TO BE ON FOR THEM TO DETECT THE PROBLEM. IS THAT TRUE?

CAR WOULD START BUCKING, STUTTERING AND JERKING. THIS OCCURRED THREE TIMES. A/C COMPRESSOR FROZE, HAD TO BE REBUILT. ALMOST GOT REAR ENDED TWICE. THE DEALER COULD FIND NO PROBLEM ON THE LAST TWO TIMES. THIS HAPPENED ON CITY STREETS WHILE IN MOTION AND FROM A STOP.

2019 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO RADIO MALFUNCTION. *LD THE CONSUMER STATED THE RADIO POWERS ON AUTOMATICALLY WHEN STARTING THE VEHICLE, AFTER BEING POWERED OFF. THE RADIO WAS REPLACED THE FAILURE PERSISTED. *JS

AUTO STOP / START IS GOING TO GET SOMEONE KILLED. HESITATION FROM BRAKE TO GAS CAUSES A WHIPLASH EFFECT TO EVERYONE IN THE VEHICLE. ALSO, PULLING OUT IN TRAFFIC IS A TOTAL CRAP SHOOT AS TO WEATHER THE VEHICLE IS GOING TO START, HESITATE OR GO AT ALL.

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH, THE ADAPTIVE CRUISE CONTROL SHUT OFF AND THE "ADAPTIVE CRUISE CONTROL NOT AVAILABLE" INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DUNLAP MOTORS (866-715-7154, LOCATED AT 520 1ST STREET EAST, INDEPENDENCE, IA 50644) WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPROGRAMMED THE COMPUTER AGAIN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *PM CONSUMER STATES EACH TIME FAILURE OCCURRED NO CARS WERE AHEAD OF THEM BUT THE VEHICLE WOULD BRAKE ABRUPTLY. ON 12/17/19 A MONITOR WAS PLACED IN VEHICLE BY THE MANUFACTURER, BUT THEY HAVE NOT HEARD ANYTHING BACK ABOUT IT. CONSUMER STATES THAT THEY HAVE ALSO EXPERIENCED ISSUES WITH THE PHONE, RADIO AND REAR DEFROSTER. THIS LEADS THEM TO THINK THAT SOMETHING IS WRONG WITH THE WIRING IN THE VEHICLE. *DL

EXCESSIVE VIBRATION IN INTERIOR OF VEHICLE WHEN REAR WINDOWS ARE DOWN AT SPEED OF 55MPH OR MORE. ALSO DOES NOT TAKE OFF SMOOTHLY WHEN STOPPED OR SLOWED FOR TRAFFIC.

EXCESSIVE VIBRATION INTERIOR WHEN REAR WINDOWS ARE OPEN AND DRIVING AT A SPEED OF 55MPH. DOES NOT TAKE OFF SMOOTHLY WHEN STOPPED OR SLOWED FOR TRAFFIC. I HAVE BEEN TO DEALERSHIP FOR AIR LEAKS IN INTERIOR AND NO IMPROVEMENT WAS MADE.

NOT PRESENT AT THIS TIME, SMELL OF FUEL COMING THROUGH VENTS I REPORTED MORE THAN ONCE TO DEALER WHOM NEVER ABLE TO FIND CAUSE. TO DATE, THIS HAPPENS AT TIMES WHEN FAN ON, AFTER STARTING VEHICLE, COMING FROM VENTS.

THERE IS A MAJOR HOSE PROBLEM WITH THIS VEHICLE. WHILE DRIVING, A HOSE CAME LOOSE ON TWO DIFFERENT OCCASIONS THAT CAUSED A WARNING MESSAGE ON THE DASH THAT SAID "ENGINE POWER IS REDUCED" AND THE VEHICLE WOULD NOT GO ABOVE 40 MPH. THIS IS EXTREMELY DANGEROUS AND I WAS JUST INFORMED THIS IS NOW HAPPENING ALL OVER THE COUNTRY AND CHEVY WILL BE ISSUING A RECALL.

AM BLINDED BY EXCESSIVE BRIGHTNESS OF BACKUP CAMERA DISPLAY AND CANNOT SEE RIGHT SIDE MIRROR AND CANNOT SEE PEDESTRIANS NEAR RIGHT SIDE OF VEHICLE DUE TO OVERLY BRIGHT BACKUP CAMERA WHICH HAS NO DIMMING FEATURE.

The car was purchased February of 2019. The car has been stalling, car has shut completely down, and the car decrease speed sometimes while on the expressway which can be life-threatening. Not to mention that the radio freezes and the windows also gets stuck sometimes. It was reported to the car lot where the car was purchased as well as GM. the car was taken into Homewood Chevrolet where they stated that it was only a spark plug which is not true. I know that the car is having intermittent problems. They were suppose to an extensive check and I am positive that it was NOT done. There is an electrical and transit engine related issue that is not being addressed

WHILE TRAVELING ON INTERSTATE AT ADAPTIVE CRUISE CONTROL SET AT 72 A CHEVROLET TRAVERSE PASSED ON THE LEFT AT AVERY HIGH SPEED AS IT PASSED MY DRIVERS DOOR OUR EQUINOX IMMEDIATLEY APPLIED THE BRAKES AND RAPIDLY SLOWED TO 55MPH WHEN THE TRAVERSE HAD PASSED OUR EQUINOX RESUMED 72 MPH

THE AUTOSTOP FEATURE TURNED THE CAR OFF AND DID NOT TURN ON WHEN I PRESSED THE ACCELERATOR AND I WAS IN A INTERSECTION AND I WAITED FOR TEN MINUTES AND IT TURNED ON AGAIN. THE PROBLEM WAS WITH THE COMPUTER WHICH WASN'T WORKING.

I WAS DRIVING ON THE HIGHWAY AT 70 MPH WHEN I HEARD A LOUD BANG. THE VEHICLE IMMEDIATELY LOSS ENGINE POWER AND BEGAN 'SPUTTERING.' THE REDUCES ENGINE POWER WARNING CAME ON AND THE CHECK ENGINE LIGHT. I WAS ABLE TO SAFELY MAKE IT OFF THE INTERSTATE BEFORE THE CAR COMPLETELY STALLED/QUIT. I HAVE TO HAVE THE VEHICLE TOWED AND PUSHED INTO THE SERVICE BAY. I WAS TOLD THE INTAKE VALVE WAS DAMAGED AND CAME LOOSE. THIS COULD HAVE BEEN A VERY DANGEROUS EVEN FATAL SITUATION IF THEIRS HAD BEEN A CAR TAILGATING ME.

THE 2019 EQUINOX HAS A HEAD REST THAT PUSHES YOUR HEAD FORWARD AND DOWN MAKING IT DIFFICULT TO SEE THE ROAD.

THE HID HEADLAMPS HAVE POOR OUTPUT BUT AT SAME TIME BLIND ON COMING DRIVERS WHILE DRIVING THIS IS A LT MODEL DROVE THE PREMIER MODEL THEY. HAVE A BETTER HEAD LAMP

I FOUND THAT THIS MODEL CAR AND OTHER MANUFACTURERS WITH PUSH TO START AND STOP CAN BE TURNED OFF IN ANY GEAR AND YOU CAN WALK AWAY FROM THE CAR WITH OUT AN ALARM OR ANY NOTIFICATION. I HAVE SEEN CARS ROLL WHEN LEFT ON A SLOPE. KEY IGNITION CARS DON'T LET YOU REMOVE THE KEYS WHEN THE CAR IS NOT IN PARK.

BRAKES FAILED CAUSING VEHICLE TO CRASH INTO FENCE WHEN BACKING OUT OF DRIVEWAY. VEHICLE WAS PUT INTO DRIVE & WITHOUT PUTTING FOOT ON GAS PEDAL, VEHICLE ACCELERATED AND CRASHED THROUGH GARAGE - THRU FRONT DOOR & OUT THE BACK OF THE GARAGE. FILED COMPLAINT WITH CENTRAL CLAIMS CASE (XXX) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW

THE AUTO STOP ENGINE FEATURE HAS NO CONTROL DEVICE TO DISABLE THE FEATURE. AUTO ENGINE STOP CAUSES THE VEHICLE TO LURCH FORWARD WHEN RESTARTING FROM THE AUTO STOP CONDITION AT TRAFFIC LIGHTS. I HAVE ALSO EXPERIENCED HESITATION OF THE RESTART CONDITION WHEN MAKING A LEFT TURN AT A BUSY INTERESECTION CAUSING MYSELF SLIGHT PANIC WHEN TRYING TO ACCELERATE TO COMPLETE THE TURN WITH ONCOMING TRAFFIC APPROACHING. VERY DANGEROUS! THIS FEATURE SHOULD BE ALLOWED TO BE TURNED OFF BY THE OWNER ESPECIALLY WHEN DRIVING IN RUSH HOUR TRAFFIC. SAFETY IS MORE IMPORTANT THAN FUEL CONSUMPTION.

TL* THE CONTACT LEASES A 2019 CHEVROLET EQUINOX. WHILE DRIVING VARIOUS SPEEDS, THE PASSENGER AND DRIVER SIDE WINDOWS AND SIDE VIEW MIRRORS HAD A SHADOW AND WHITE LINES THAT OBSTRUCTED THE VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OPEN ROAD CHEVROLET (2675 US-22, UNION, NJ 07083, (908) 686-2800) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING VENTS WERE CHROME AND WERE REFLECTING OFF THE MIRRORS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5169987780. THE MANUFACTURER ADVISED THE CONTACT TO WRAP THE AIR CONDITIONER VENTS IN A NON-REFLECTIVE MATERIAL. THE CONTACT STATED THAT THIS WAS A DESIGN FLAW AND HE SHOULD NOT BE RESPONSIBLE FOR THE REPAIRS. THE FAILURE MILEAGE WAS 2,800. *DT*JB

UNABLE TO DISABLE AUTO STOP ENGINE FUNCTION. WINSHIELD DEFROSTER USES AC COMPRESSOR TO AID DEFROAT OF WINDSHIELD WHICH NEEDS ENGINE RUNNING TO OPERATE. WHEN STOPPED AT A LIGHT WINDSHIELD STEAMS UP ON THE INSIDE BECAUSE OF EXCESS MOISTURE IN EVAPORATOR.

THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH OF A DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM.

THE VECHICLE'S ENGINE SHUTS OFF WHILE STOPPED FOR A VERY SHORT TIME ON ROADS IN TRAFFIC. IT CAN BE A MAJOR HIGHWAY, OR INTERSTATE AND EVEN NEIGHBORHOOD ROADS. IT CAN BE HAZARDOUS AS THE VEHICLE TAKES A MINUTE TO START BACK UP AND GET GOING. I HAD NO IDEA THIS FEATURE EVEN EXISTED, BEFORE I EXPERIENCED IT AFTER PURCHASING. I AM ALSO EXPERIENCING PROBLEMS WITH THE TAILGATE/TRUNK LOCKING. I LOCK THE VEHICLE, AND ALL DOORS LOCK EXCEPT THE TRUNK. I HAVE ONLY HAD THE VEHICLE SINCE DEC 31,2018 AND AM VERY SURPRISED TO BE EXPERIENCING THESE ISSUES SO SOON.

I AM UNABLE TO GAUGE THE TIME NEEDED FOR THE CAR TO RESTART AFTER "AUTOSTOP" SHUTS THE MOTOR AT A HARD STOP. THIS IS DANGEROUS FOR ALL DRIVERS AS EVEN WHEN LIFTING MY FOOT FROM THE BRAKE THE CAR DOES NOT MOVE AS IT SHOULD IN "DRIVE." INSTEAD, PLACING MY FOOT ON THE GAS PEDAL IS REQUIRED. THIS CAUSES UNEXPECTED DELAYS IN BEGINNING TO DRIVE THAT COULD HAVE SEVERE AND LONG LASTING CONSEQUENCES. I DO NOT AT ALL FEEL SAFE IN THIS VEHICLE. THIS HAPPENS BOTH DURING CITY AND HIGHWAY DRIVING, I.E. WHEN SITTING IN TRAFFIC. OTHER MANUFACTURERS HAVE A SWITCH TO DEACTIVATE "AUTOSTOP." CHEVROLET DOES NOT. I BELIEVE A MANDATORY RECALL IS REQUIRED TO REMEDY THIS CLEAR SAFETY OVER SITE.

THE AUTO STOP IS A HAZARD. WHEN PULLING INTO TRAFFIC THE CAR DOESN'T GET TO SPEED QUICK ENOUGH.

TL* THE CONTACT OWNS A 2019 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEADLIGHTS, THE ENGINE, AND THE ELECTRICAL SYSTEM FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE LOW BEAM AND HIGH BEAM HEADLIGHTS WERE AIMED INCORRECTLY. THE FAILURE TO ILLUMINATE THE ROADWAY PROPERLY CAUSED A DRIVING HAZARD WHILE DRIVING IN LOW LIGHT CONDITIONS. THE CONTACT WAS ALSO CONCERNED THAT AFTER STARTING THE VEHICLE AND WALKING AWAY WITH THE KEYFOB, THE VEHICLE SHUT-OFF INDEPENDENTLY. THE VHICLE WAS TAKEN TO DYER CHEVROLET (4200 SOUTH US HIGHWAY 1 FORT PIERCE, FLORIDA, 34982, (772)-461-4800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEADLIGHTS WERE NOT ADJUSTABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE OPERATED AS DESIGNED. THE FAILURE MILEAGE WAS 10,300.

THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH OF A DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM. WITH LESS THAN 250 MILES I HAVE EXPERIENCED 2 INCIDENTS OF ALMOST HITTING THE CAR IN FRONT OF ME FROM A STOP AND 1 OF ALMOST BEING HIT PULLING INTO HEAVY TRAFFIC FROM A STOP. I SEE MANY OTHER SIMILAR COMPLAINTS AND HOPE THIS CAN BE ADDRESSED BEFORE SOMEONE IS HURT OR WORSE DUE TO IT. WHILE STOPPED AT A RAILROAD CROSSING WITH AUTO STOP THE ENGINE UNEXPECTEDLY STARTED AS A/C COMPRESSOR TURNED ON CAUSING THE CAR TO LURCH FORWARD TOWARD THE MOVING TRAIN. ALMOST A MAJOR NEAR DEATH ISSUE.

THE ENGINE "AUTO STOP" FEATURE CAN HAVE ENOUGH DELAY TO ALLOW THE ACCELERATOR TO BE PRESSED AS THE ENGINE STARTS CAUSING IT TO LURCH FORWARD RATHER THAN ACCELERATE SMOOTHLY. IT ALSO CAN CAUSE A DELAY WHEN PULLING OUT INTO HEAVY TRAFFIC. THERE IS CURRENTLY NO WAY TO TEMPORARILY OR PERMANENTLY DEFEAT THE SYSTEM ON THIS GM MODEL ACCORDING TO GM SERVICE DEPARTMENT. THOUGH I AM SURE IT IS OPERATING AS DESIGNED FOR CERTAIN OWNER DRIVING STYLES AND TRAFFIC CONDITIONS THIS CAN BE A SERIOUS HAZARD. CAR MAKERS SHOULD BE REQUIRED TO EITHER DISABLE THE FEATURE PERMANENTLY BY OWNER REQUEST OR HAVE A METHOD FOR THE OWNER TO BYPASS THE SYSTEM. WITH LESS THAN 250 MILES I HAVE EXPERIENCED 2 INCIDENTS OF ALMOST HITTING THE CAR IN FRONT OF ME FROM A STOP AND 1 OF ALMOST BEING HIT PULLING INTO HEAVY TRAFFIC FROM A STOP. I SEE MANY OTHER SIMILAR COMPLAINTS AND HOPE THIS CAN BE ADDRESSED BEFORE SOMEONE IS HURT OR WORSE DUE TO IT..