There are 50 owner-reported lighting complaints for the 2002 Chevrolet Impalain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
THIS PARTICULAR ISSUE OCCURS AT RANDOM TIMES AND CONDITIONS. AS I'M TRAVELING AT NIGHT AND I PULL BACK THE DIMMER SWITCH LEVER, THE HEADLIGHTS WILL GO OUT AND LEAVE ME TOTALLY IN THE DARK. THE ONLY WAY THAT I CAN GET THE HEADLIGHTS TO COME ON AGAIN IS TO CONTINUE TO MANIPULATE THE DIMMER/TURN SIGNAL LEVER UNTIL THE LIGHTS COME BACK ON. *TR
HIGH BEAM SWITCH HAS BEEN BROKEN, VERY COMMON PROBLEM WHEN GOOGLE SEARCHING. NO ONE FIXES IT AS IT IS PROHIBITIVELY EXPENSIVE. CANNOT USE HIGH BEAMS AND MANY PEOPLE ADJUST THE LOW BEAMS HIGHER AS A SOLUTION, WHICH IS BAD FOR EVERYONE. SHOULD BE A RECALL?
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A SHORT IN THE LOW BEAM HEADLIGHTS. THE CONTACT HAD TO ACTIVATE THE HIGH BEAMS AS AN INTERIM FIX. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURNING SIGNALS FAILED TO ACTIVATE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
THE TURN SIGNALS STOP WORKING ON ITS OWN. THEN STARTED WORKING AGAIN. THE SIGNAL DOES NOT WORK ALL THE TIME. *TR
I HAVE A 2002 IMPALA AND MY TURN SIGNAL WORKS SOMETIMES AND OTHER TIMES IT DOESN'T. MY MOM HAS A CHEVY MALIBU AND HERS WAS DOING THE SAME THING AND THEY RECALLED IT DUE TO DEFECTIVE PARTS SO I LOOKED IT UP ON LINE AND GM HAS RECALLED OTHER MODELS BUT NOT IMPALA. SO I TOOK IT TO A GM LOCATION AND THE GUY TOLD ME THEY KNOW ITS A PROBLEM BUT UNTIL THEY RECALL IT THERE'S NOTHING I CAN DO BUT PAY FOR IT. IT STARTED AT AROUND 98,000 MILES AND I WOULD ALMOST GET HIT WHEN I SLOWED DOWN TO TURN AFTER A WHILE THE PROBLEM WENT AWAY I GUESS ABOUT 135,000 NOW ITS BACK AGAIN IM AT 182,000 AND STILL NO RECALL. *TR
BOTH HEADLIGHTS SHUT OFF AT NIGHT WITH NO WARNING. SOMETIMES LOW LIGHTS TURN OFF AND THEN COME BACK ON AFTER A FEW SECONDS. SOMETIMES HIGH LIGHTS SHUT OFF AND DO NOT COME BACK ON UNLESS THE LIGHTS ARE MANUALLY SWITCHED TO LOW. THIS HAPPENS AS MUCH AS ONCE A MONTH TRAVELING AT 65 MPH EVER SINCE I OWNED THE VEHICLE. THERE IS NO INDICATION WHEN AND WHERE THIS WILL HAPPEN. IT IS JUST RANDOM. IF YOU ARE UNAWARE HOW TO GET THE LIGHTS TO COME BACK ON, THEY WILL NOT. DEALERSHIP IS AWARE OF SEVERAL OWNERS WITH THE SAME PROBLEM, BUT DOES NOT KNOW HOW TO REMEDY! *TR
2002 CHEVROLET IMPALA HEADLAMPS GO OFF WHILE DRIVING WHEN HIGH BEAMS ARE ON. FREQUENCY IS EVERYTIME HIGH BEAMS ARE USED. RESEARCHED PROBLEM ON INTERNET AND FOUND THIS IS COMMON PROBLEM. WHY WILL GM NOT RECOGNIZE THIS AS A SAFETY RECALL SITUATION? *TR
2002 CHEVY IMPALA: TURN SIGNAL RANDOMLY STOPS FUNCTIONING: SOMETIMES WHEN LEVER IS PULLED SIGNAL WILL FUNCTION THEN JUST STOP, OTHER TIMES SIGNAL DOES NOT WORK AT ALL WHEN LEVER IS PULLED. PRESSING HAZARD BUTTON SEVERAL TIMES RETURNS TURN SIGNAL FUNCTIONALITY TEMPORARILY. THIS IS A SAFETY ISSUE! AN INTERNET SEARCH OF "2002 IMPALA TURN SIGNAL" ON GOOGLE SHOWS THAT THIS IS A COMMON PROBLEM. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY AND WHEN THE TURN SIGNAL MECHANISM WAS SLIGHTLY JOLTED THE HEADLIGHTS WOULD OPERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE UNIVERSAL LIGHT SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 04/15/11*LJ UPDATED 11/21/11
BOTH THE HAZARD AND TURNING SIGNAL LIGHT STARTED ACTING FUNNY AND THEN STOP WORKING AT THE SAME TIME CHANGED THE HAZARD SWITCH IT STARING WORKING AGAIN AND CHANGED THE TURNING SIGNAL LEVER THE TURNING SIGNAL STILL DOES NOT WORK.*CW
I HAVE A 2002 CHEVY IMPALA. ABOUT A YEAR AGO THE TURN SIGNALS INTERMITTENTLY STOPPED WORKING. I WAS TOLD THE MULTIFUNCTIONAL WAND WOULD COST $500.00 (NOT INCLUD.LABOR) AND THERE IS NO AFTER MARKET PART. MY MECHANIC COULD NOT CONFIRM THE PROBLEM THOUGH. ALL ELSE ON THE WAND WORKS. I FEEL THIS PROBLEM IS CONNECTED WITH MY AIR/HEAT RUNNING AND/OR LOSS OF POWER. THIS IS VERY DANGEROUS AND ALMOST CAUSED SEVERAL NEAR REAR-END INCIDENCES. I AM AFRAID TO HAVE MY DAUGHTER IN THE BACK SEAT. IS THERE A RECALL FOR THIS ITEM? *TR
WE WERE DRIVING HOME AT NIGHT AND THE HEADLIGHTS ON OUR 2002 CHEVY IMPALA WENT OUT AND DIDN'T COME BACK ON. WE DIDN'T REALIZE IT AT THE TIME, BECAUSE WE WERE DRIVING IN TOWN AND THERE WERE STREET LIGHTS. THIS WAS THE 3RD OCCURRENCE. NOTHING HAS BEEN DONE TO CORRECT THIS ISSUE. *TR
CHEVY IMPALA 2002 TURN BLINKERS FAIL INTERMITTENTLY SIMILAR TO 03V327000 RECALL CAMPAIGN. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS WOULD FAIL INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 69,000.
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA.THE CONTACT ALSO OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE THE VEHICLE WAS BEING DRIVEN THE LIGHTS WENT OFF. THE CONTACT STATES HE TOLD HIS CHILDREN TO STOP THE VEHICLE AND TURN IT OFF AND AFTER SEVERAL ATTEMPTS THE LIGHTS CAME BACK ON. THE CONTACT STATES THE ISSUE HAS HAPPENED NUMEROUS TIMES. THE CONTACT HAD THE VEHICLES REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE NOT AVAILABLE.
2002 CHEVROLET IMPALA BLINKERS STOP WORKING INTERMITTENTLY. HAPPENS EVERY MONTH OR TWO AND LASTS ABOUT AN HOUR OR UNTIL THE FOUR-WAY FLASHER IS REPEATEDLY TURNED ON AND OFF. FIXED BY REPLACING THE HAZARD SWITCH IN THE STEERING COLUMN. THIS WAS DANGEROUS SINCE THE BLINKERS WOULD NOT WORK WHEN EXPECTED AND NECESSARY SUCH AS CHANGING LANES ON THE FREEWAY, OR WHEN MAKING A LEFT TURN AT A BUSY INTERSECTION. *TR
HEAD LIGHTS WILL GO OUT WHEN USING THE DIMMER LEAVER. I HAVE REPLACE THE DIMMER SWITCH TWO TIMES ON MY 2002 CHEVY IMPALA. COST $450.00 EACH TIME. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING AT NIGHT APPROXIMATELY 65 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING; THEREFORE, THE CONTACT ACTIVATED THE HIGH BEAM HEADLIGHTS AND CONTINUED TO DRIVE. THE VEHICLE WAS PREVIOUSLY REPAIRED TWICE IN 2009 FOR THE SIMILAR FAILURE WHERE THE DIMMER SWITCH ASSEMBLY WAS REPLACED EACH TIME. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 77,936.
TL*THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING 75 MPH, THE CONTACT NOTICED THAT HER HEAD LAMPS DIMMED PERIODICALLY. THE DEALER INSPECTED THE VEHICLE AND DETERMINED THAT THE HEAD LIGHT MODULAR FAILED AND COULD BE REPAIRED AT THE COST OF $500. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THERE WERE NO RECALLS. THE FAILURE OCCURRED WITHOUT WARNING AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,200 AND CURRENT MILEAGE WAS 57,500.
Showing 1–20 of 50 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026