There are 5 owner-reported body & structure complaints for the 2002 Chevrolet Impalain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
GOT INTO THE CAR FROM WORK DROVE LESS THAN TWO MILES WENT IN THE HOUSE FOR ABOUT 20 MINUTES GOT BACK IN THE CAR DROVE ABOUT A MILE AND A HALF TO GET FOOD GOT BACK IN CAR RETURNED TO PRIOR LOCATION DELIVERY FOOD TO MY MOM WENT INSIDE HOUSE BOUT 5 MINUTES LATER A PASSERBY BANG ON THE DOOR TO NOTIFY US THAT THE CAR WAS ON FIRE USE A FIRE EXTINGUISHER COULDN'T PUT IT OUT PROCEEDED TO CALL THE FIRE DEPARTMENT
THE SPRING ON THE DRIVER SEAT BROKE NOT VERY HEAVE PEAPLE DRIVING THE CAR. BODY OF THE CAR I HAVE 2 IMPALAS 2002 AND 2004 BOTH ARE RUSTING UNDER THE DOORS AND AT THE QUARTER PANELS I LOOK AT ALL IMPALAS AROUND THE AGE OF BOTH OF MINE AND 90% OF THE ARE RUSTING IN THE SAME SPOTS. MY CARS WERE RUSTPROOFED AND UNDERNEITH IT IS A MESS YOU CANT HARDLY GET A JACK UNDER BOTH OF THEM. I KEEP THEM GARAGE KEPT SINCE WE GOT BOTH OF THE I WILL NEVER OWN A IMPALA AGAIN.
I HAVE A 2003 CHEVY IMPALA AND IT IS A MAINTENANCE NIGHTMARE. THE LATEST ISSUE IS I HAVE FOUND A LARGE PUDDLE OF WATER ON THE PASSENGERS SIDE AFTER THE RAIN. A GOOGLE SEARCH SHOWS OTHERS ARE HAVING THE TROUBLE WITH VARIOUS YEARS. I AM TOLD THIS IS A COMMON PROBLEM WITH IMPALA'S AND IS REALLY UNACCEPTABLE. BESIDES HAVING TO REPLACE ALL THE HUBS, THE CAR LITERALLY ATE TIRES FOR THE FIRST 2 YEARS I OWNED IT BUT HAVE FOUND TIRES THAT LAST MORE THEN 4000 MILES AND LAST THE PAINT IS NOT STAYING ON THE CAR. I CANNOT FIND ANY RECALLS AND I KNOW SEVERAL TRUCKS THAT THE PAINT IS PEALING OFF AND THE OWNERS ARE TOLD TO BAD BY THE DEALER. I HOPE THERE ARE LOTS OF PEOPLE ARE COMPLAINING SO A RECALL CAN BE DONE. I COULD LITERALLY SWIM IN THE WATER FROM THE RAIN THAT CAME IN. OH ALMOST FORGOT THE DRIVERS SIDE POWER WINDOW IS RANDOMLY WORKING AS WELL. *TR
WATER LEAKING INTO PASSENGER COMPARTMENT THROUGH ROOF THROUGH TRIP COMPUTER. LEFT REAR DRAIN HOSE PINCHED CLOSED DURING ASSEMBLY. YEARS OF DIRT ACCUMULATION CLOGGED THE RESTRICTED HOSE CAUSING WATER OVERFLOW TO ENTER VEHICLE CABIN DURING HEAVY RAIN STORMS. *JB
THERE IS A KNOCKING NOISE COMING FROM THE ROOF TOP OF THE VEHICLE WHEN THE VEHICLE HAS SET IN PARKING WHEN THE TEMPERATURES ARE HIGH AND/OR HOT. DEALERSHIP IS AWARE OF PROBLEM. *AK *SCC
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on May 4, 2026