2003 Chevrolet Impala Complaint Log

I TOOK MY 2003 CHEVY IMPALA TO HAVE THE REPAIR PREFORMED FOR THE IGNITION RECALL. I DROPPED MY CAR OFF THE NIGHT BEFORE (TUESDAY) AND GOT A PHONE CALL WEDNESDAY TO PICK IT UP. WHEN I PICKED IT UP THE CAR WAS DRIVEN AROUND THE LOT TO ME AND LEFT RUNNING. I WENT STRAIGHT HOME AND TURNED OFF THE CAR UNTIL MORNING. WHEN I WENT TO GET INTO THE CAR IN THE MORNING I COULD NOT TURN THE KEY. AT 8 AM I CALLED THE SERVICE DEPARTMENT AND HE STATED THAT I SHOULD BRING IT BACK AND THEY WOULD TRY TO FIGURE OUT WHAT WENT WRONG. I BROUGHT IT IN WEDNESDAY EVENING AFTER WORK, THURSDAY MORNING I RECEIVED A CALL FROM THE SERVICE MANAGER TELLING ME THAT THE RECALL HAD NO EFFECT ON MY CAR THAT I NEEDED A NEW TUMBLER NOW. I PICKED THE CAR UP THURSDAY NIGHT AND THE SALES LADY THAT DROVE IT AROUND SAID THAT WAS IMPOSSIBLE TO START THAT SHE HAD TO GET A MECHNIC TO START IT. I FOUND THE GENERAL MANAGER AND ASKED HIM TO REVERSE THE RECALL BY POPPING THE COVER OFF THE KEY. HE DID AND THE CAR STARTED WITH ONLY A SMALL GRIB TROUBLE FROM THE TUMBLER WHICH IS THOUGHT TO BE CAUSED BY THE NUMBER OF FORCED STARTS AFTER THE KEY COVER WAS PLACED ON THE KEY. AFTER INSPECTION IT WAS FOUND THAT THE COVER FROM THE RECALL WAS PREVENTING MY KEY FROM GOING IN ALL THAT WAY TO THE TUMBLER TO START THE CAR. I AM ASKING THAT THE TUMBLER BE REPLACED AND A NEW SET OF KEYS BECAUSE OF THE DAMAGE DONE TO MY KEY AND THE RECALL NOT BEING EFFECTIVE WITHOUT DAMAGE TO MY TUMBLER. I AM AWARE THAT MY TUMBLER IS DIRECTLY LINKED TO MY SECURITY TRIGGER FOR THE CAR AND NOW LIVE IN FEAR THAT I WILL HAVE TROUBLE WITH THE CAR SHUTTING DOWN OR THE KEY NO LONGER BEING EFFECT TO START THE CAR AT ANY GIVEN MOMENT. IT SITS VERY LOOSE IN THE TUMBLER NOW. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT MULTIPLE UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE INSTRUMENT CLUSTER PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

RECEIVED RECALL NOTICE LATE SEPT. WITH INSTRUCTIONS NOT TO CALL FOR APPT BEFORE OCT. 1. CALLED ON OCT.15, WAS TOLD PARTS WERE UNAVAILABLE FOR SEVERAL WEEKS. CALLED AGAIN TODAY FOR STATUS UPDATE, WAS TOLD THE WAITING LIST IS ABOUT 1000 VEHICLES AND THEY ARE GETTING ONLY ABOUT 1-2 KITS PER WEEK. NOT EVEN A GUESS AS TO WHEN THEY WILL BE READY FOR MY CAR. ACCORDING TO MEDIA REPORTS GM IS BEGGING OWNERS TO BRING IN THEIR CAR TO GET THEM FIXED AND OFFERING GIFT CARDS, NOT THE CASE HERE IN SOUTHERN ARIZONA. AT THIS RATE WE'RE LOOKING FOR NEXT YEAR MAYBE SUMMER, BY THEN MAYBE THEY HAVE DECIDED TO FIX THE AIRBAG PROBLEM TOO. ITS NOT HUMID EXCEPT DURING THE MONSOON SEASON. HOPEFULLY YOU CAN HELP TO EXPEDITE THIS SITUATION. THANK YOU *TR

THIS IS IN REGARDS TO THE SAFETY RECALL LETTER I RECEIVED IN SEPT. 2014 REGARDING THE IGNITION IN MY CAR. I CALLED THE LOCAL CHEVY DEALERSHIP TO SCHEDULE AN APPOINTMENT TO HAVE THE PROBLEM FIXED ON 9/29/14. THEY CALLED ME BACK ON 11/10/14 AND SAID THEY'D RECEIVED THE PARTS FOR MY CAR. I TOOK IT IN ON 11/17/14 AND LEFT IT ALL DAY. BACK ON 9/29 I WAS TOLD THEY WERE GOING TO PUT A LOCKING GUARD ON THE IGNITION AND A LOCK ON EACH KEY SO THAT THE KEY WOULDN'T SLIP OUT. DO YOU KNOW WHAT THEY DID? THEY PUT A SMALL ROUND METAL KEY CHAIN ON EACH OF MY KEYS AND GLUED IT SO THAT NOTHING ELSE COULD BE HUNG ON IT. THAT'S HOW THEY FIXED THE IGNITION PROBLEM. WHAT A JOKE! I'VE HAD NO PROBLEMS WITH MY CAR, LUCKILY. HOWEVER, I DOUBT THAT THIS SO CALLED FIX WOULD DO ANY GOOD IF THERE WAS A PROBLEM. THIS IS THE LAST TIME I HAVE ANY DEALINGS WITH SUNFAIR CHEVROLET IN YAKIMA. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IN MOTION AND STATIONARY WITHOUT WARNING. THE VEHICLE RESTARTED AFTER 20 MINUTES. THE VEHICLE WAS TAKEN A DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO START THE PARKED VEHICLE. THE SECURITY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE.

I CALLED GM CHEVROLET DEALERSHIP, AND WAS TOLD NOT ONE DEATH HAS BEEN ATTRIBUTED TO THIS PROBLEM. I ASKED IF I DID NOT COME IN WOULD I HAVE TO WORRY? THE AGENT SAID "I WOULD BE ACCEPTING THAT RISK". YET, I CAN'T FIGURE OUT WHAT THE RISK IS IF HE SAID NOT ONE DEATH WAS ATTRIBUTED TO THIS PROBLEM. I ASKED TO SCHEDULE A MAINTENANCE FOR THIS PROBLEM. HE SAID I WOULD HAVE TO CALL BACK TOMORROW AND SEE IF THEY HAD THE PART IN. I ASKED HIM TO MAKE AN APPOINTMENT AND HE REFUSED. HE SAID TO CALL BACK AND SEE IF THEY HAD THE PART...I DON'T UNDERSTAND, IF THERE IS A RECALL WHY CAN'T I MAKE AN APPOINTMENT? I ASSUME IF I CALL BACK TOMORROW I WILL CONTINUE GETTING THE "RUN AROUND". THIS APPEARS TO BE DISCOURAGING THE RECALL. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT MERGED TO AN EMERGENCY LANE AND RESTARTED THE VEHICLE. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 211,000.

THE CAR RANDOMLY SHUTS OFF AT TIMES WHEN U PUSH THE GAS TO HARD WHILE THE CAR TRYING PICK UP SPEED .THEN I HAVE TO COME TO A COMPLETE STOP PUT THE CAR IN PARK (ALL THIS WHILE IM IN MIDDLE OF TRAFFIC) AN THEN START IT BACK UP . IM NOT THE ONLY ONE HAVING THIS PROBLEM MY COUSIN HAVING THE SAME EXACTLY PROBLEM BUT HERS START RIGHT BACK UP LIKE MINE OR SOME TIMES TAKE A LITTLE WHILE FOR THIS TO HAPPEN . SHE ALSO SAID SHE SEEN SOMETHING COME ON TV SAYING SOME ABOUT IF YOU HAVE THIS PROBLEM CONTACT SOMEBODY BUT SHE DIDN'T GET THE NUMBER AN NEVER SAW THE AD ON TV AGAIN. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

THIS VEHICLE WAS PART OF THE GM IGNITION RECALL CAMPAIGN. THE "FIX" AT THE DEALERSHIP WAS SIMPLY ADDING TWO SMALL KEY RINGS TO MY IGNITION KEY AND PUTTING AN INSERT BLANK INTO KEY TO MAKE THE HOLE SMALLER. I WAS TOLD NOT TO ADD ANY OTHER KEYS TO THIS RING. IS THIS THE FIX THAT IS SUPPOSED TO SAVE MY LIFE? WHY AREN'T THE FAULTY IGNITIONS BEING REPLACED? IS THE GOVERNMENT GOING TO ALLOW THIS TO BE THE SOLUTION TO THE IGNITION PROBLEM? IT SEEMS LIKE WE VEHICLE OWNERS ARE THE LOSERS IN THIS RECALL CAMPAIGN. *TR

WHILE DRIVING ON INTERSTATE 78 AT 60 MPH I ATTEMPTED TO SWITCH FROM LOW BEAM TO HIGH BEAM. ASI DID THAT, I LOST ALL LIGHTS. I JIGGLED THE HIGH BEAM SWITCH AND THE LIGHTS CAME BACK ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN. *JS

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE CRUISE CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT ALSO MENTIONED THAT WHEN THE IGNITION KEY WAS TURNED FURTHER TO THE RIGHT, THE VEHICLE STARTED TO OPERATE PROPERLY. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS , ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 110,000.

I WAS TRAVELING ON A 2 LANE ROAD. A TRUCK PULLING AN ENCLOSED TRAILER WAS IN FRONT OF ME TURNED ON HIS RIGHT BLINKER AND BEGAN TO BRAKE TO MAKE THE TURN. I WAS TRAVELING 77 MPH, SO I MOVED TO THE ONCOMING TRAFFIC LANE (THE LEFT LANE) IN ORDER TO PASS THE TRUCK. AT THE LAST SECOND THE TRUCK SWERVED INTO THE LEFT LANE IN ORDER TO MAKE A WIDE TURN. I ABRUPTLY JERKED THE STEERING WHEEL RIGHT TO AVOID COLLISION WITH THE TRUCK, BUT THE VEHICLE SEEMED TO LOSE POWER STEERING AS WELL AS POWER BRAKES. I WAS UNABLE TO STRAIGHTEN THE STEERING WHEEL BACK AFTER JERKING IT TO THE RIGHT TO GO BACK INTO THE RIGHT LANE; MY VEHICLE HIT THE BACK OF THE ENCLOSED TRAILER AND THEN HIT STEEP DITCH WHERE MY BACK PASSENGER TIRE POPPED AND THE VEHICLE FLIPPED ONTO ITS ROOF. THE VEHICLES AIRBAGS FAILED TO DEPLOY EVEN THOUGH THE VEHICLE HAS SIGNIFICANT DAMAGE TO THE FRONT , TOP AND SIDES OF IT. I REGAINED CONSCIENTIOUSNESS I ATTEMPTED TO TURN THE CAR OFF AND REMOVE THE KEYS FROM THE IGNITION. BUT I REALIZED THAT THE KEYS WERE NOT I N THE IGNITION.I CRAWLED OUT OF THE PASSENGER WINDOW TO EXIT THE VEHICLE. THE KEYS WERE LATER FOUND BY MY HUSBAND LOOSE IN THE VEHICLE. I HIT MY HEAD HARD WHEN THE VEHICLE FLIPPED, GOOD DEAL OF BLOOD ON ME FROM WHAT ENDED UP BEING MULTIPLE SUPERFICIAL LACERATIONS AS WELL AS A DEEP WOUND IN MY LEFT KNEE, WHICH REQUIRED 12 STITCHES TO CLOSE UP. I WILL HAVE A SCAR FROM IT FOR THE REST OF MY LIFE. I WAS RUSHED BY AMBULANCE TO THE HOSPITAL AND WAS RELEASED AROUND 9 PM. 2 DAYS LATER WE RECEIVED THE IGNITION SWITCH RECALL NOTICE IN THE MAIL GM REFUSES TO ANSWER ANY OF OUR QUESTIONS REGARDING THIS WRECK. GM DID RETRIEVE THE BLACK BOX INFO FROM THE VEHICLE., THEY REFUSE TO PROVIDE US WITH ANY EXPLANATION TO WHY THE AIRBAGS FAILED TO DEPLOY OR WHY THERE SEEMED TO BE A MALFUNCTION WITHIN THE CAR WHICH LED TO THE ACCIDENT. *TR

MY WIFE WAS TRAVELING WHEN SHE WENT TO PASS A TURNING VEHICLE PULLING A TRAILER AND WHEN SHE DID SO THE VEHICLE ENGINE STALLED POWER STEERING AND BRAKES DIDN'T WORK CAUSING HER TO HIT THE REAR OF THE TRAILER WENT INTO THE DITCH WHERE THE CAR ROLLED ONTO THE ROOF. THE AIRBAGS DID NOT DEPLOY AND THE IGNITION WAS THE CAUSE OF THE CAR STALLING. WE RECEIVED A RECALL NOTICE FROM GM A WEEK AFTER THE ACCIDENT. WE STILL HAVE BEEN GETTING RECALL NOTICES FOR THE VEHICLE. GM REFUSES ANY LIABILITY IN THE CRASH.

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DEALER PROVIDED TWO REPLACEMENT KEYS UNDER RECALL NHTSA CAMPAIGN NUMBER: 14V4000000 (ELECTRICAL SYSTEM). HOWEVER, ONE OF THE KEYS FAILED TO FUNCTION WHEN INSERTING INTO THE IGNITION SWITCH. THE DEALER PLACED AN ORDER FOR THE SECOND KEY TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 207,893.

TL* THE CONTACT STATED THAT 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE AND THE BRAKE LIGHT CONTINUOUS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DIMMER SWITCH NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,300.

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL # 14350. * LD THE CONSUMER WAS UNHAPPY WITH GM'S COVER-UP, REGARDING THE IGNITION SWITCH PROBLEM. *JB

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN SHAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 197,000.

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO CRASH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000. UPDATED 12/19/14*CN UPDATED 05/26/2015 *JS

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT WITH DEALER IN ORDER TO HAVE THE RECALL REPAIRED PERFORMED BUT THE DEALER EXPLAINED THAT THEY COULD NOT REMEDY THE RECALL SINCE THE ORIGINAL VEHICLE IGNITION KEY WAS NEEDED. THE CONTACT BELIEVED THE RECALL WAS A SAFETY ISSUE AND STATED THAT HE WAS NOT PROVIDED WITH THE ORIGINAL IGNITION KEY AT TIME OF PURCHASE. THE MANUFACTURE WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

DRIVER OBSERVED TRAFFIC COMING TO A STOP, HIS BRAKES GAVE OUT, HE COULD NOT STEER LEFT OR RIGHT TO AVOID A CAR IN FRONT OF HIM WHICH CAUSED HIM TO REAR-END THE UNIT. HIS AIR-BAG DID NOT DEPLOY. *TR

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY ENGINEERING MISTAKE AND REQUESTS REFUND FOR REPLACEMENT ENGINE. *SMD THE REPAIR SHOP FOUND A MISFIRE IN THE #3 CYLINDER. THEY FOUND THE THREAD PULLED OUT OF THE HEAD FOR THE ROCKER ARM. *JB

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT SMELLED BURNING WIRES. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THE STEERING COLUMN WAS SMOKING. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN REPLACED THE WIRING HARNESS AND THE COMBINATION SWITCH. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 137,400.

LOST CONTROL OF VEHICLE SUDDENLY CAUSING ME TO SWERVE ACROSS THE ROAD AT HIGH SPEEDS. WHEN I REGAINED CONTROL OF THE VEHICLE I NOTICED THE AIRBAGS HAD DEPLOYED. THERE WAS NO IMPACT WITH ANY OTHER OBJECTS! *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. ONCE THE VEHICLE WAS STARTED, THE IGNITION FAILED TO TURN TO THE OFF POSITION USING THE KEY, WHICH CAUSED THE BATTERY TO DIE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. THE CONSUMER WAS UNDER THE IMPRESSION THE DEALER WAS GOING TO REPLACE THE IGNITION SWITCH. THE DEALER ONLY MODIFIED THE KEYS. UPDATED 12/22/14. *JB

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY RECALL NOTICE, BUT NO PARTS. *SMD

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MULTI FUNCTION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

CAR WOULD NOT START HAD TO BE TOWED AND IGNITION SWITCH REPLACED. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE TRACTION AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED DURING ACCELERATION. THE FAILURE OCCURRED ON A DAILY BASIS. THE DEALER STATED THAT THE HUB SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED THREE DAYS LATER. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,300.

2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRAC UNIT REPAIR AND REIMBURSEMENT. * LD THE CONSUMER STATED WHEN THE TRACTION LIGHT ILLUMINATED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THEY DISCOVERED THE LOWER INTAKE GASKET WAS LEAKING, AND REPLACED IT. THE CONSUMER DROVE FIVE MILES, AFTER LEAVING THE DEALER, AND THE TRACTION LIGHT ILLUMINATED AGAIN, AND THE VEHICLE STALLED. ALSO, THE IGNITION SWITCH AND CATALYTIC CONVERTER WERE REPLACED. *JB

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE SERVICE ENGINE LIGHT ILLUMINATED CONSTANTLY. THE CONTACT ALSO STATED THAT THE VEHICLE OVERHEATED AND ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMENTLY 200,000.

WE HAVE BEEN HAVING ISSUES WHEN INSERTING OUR KEY IN THE IGNITION THAT THE SECURITY LIGHT COMES ON AND OUR CAR WONT START FOR 20 PLUS MINS, WE TOOK THE CAR TO THE DEALERSHIP AND WERE TOLD THIS IS SOMETHING THAT IS KNOW WITH GM BUT NOT RECALLED IS THERE ANYTHING THAT IS BEING DONE TO HELP SINCE THIS IS A KNOWN ISSUE OR ARE WE JUST STUCK PAYING OUT OF POCKET TO HAVE THIS FIXED

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO SUPPLY THE PARTS WITHIN A REASONABLE TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THE PARTS WOULD BE SUPPLIED TO A DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THERE ARE 3 RECALLS I HAVE FOUND THAT POSSIBLY ARE EFFECTING MY 2003 IMPALA BUT BECAUSE MY SPECIFIC VIN # DOESN'T FALL UNDER ANY OF THESE GM IS REFUSING TO FIX THESE PROBLEMS. 1)THE BODY CONTROL MODULE NEEDS TO BE RESET. APPARENTLY WHEN IT GOES OUT THE CRUISE CONTROL DISENGAGES.....AND MY CRUISE CONTROL LIGHT IS ON BUT WON'T ENGAGE. PLUS MY MECHANIC SAYS THE BODY CONTROL MODULE ALSO IS WHAT IS COULD BE CAUSING MY HEATER FAN TO NOT WORK NOR MY INFORMATION DISPLAY TO WORK. BUT LOW AND BEHOLD WHEN THE CRUISE CONTROL LIGHT GOES OFF THEY BOTH WORK 2) THERE IS A RECALL STATING DROPS OF ENGINE OIL MAY LEAK ON EXHAUST MANIFOLD WITH HARD BRAKING AND I SOMETIMES SMELL OIL BURNING AFTER I DRIVE. IF IT WAS MY ACTUAL ENGINE LEAKING OIL I WOULD SMELL IT ALL THE TIME BUT I DON'T IT'S JUST AFTER I DRIVE CERTAIN PLACES THAT ARE VERY CONGESTED AND I BRAKE A LOT 3) THERE IS A FUEL VAPOR LEAK FROM THE GAS TANK WHICH IS BELIEVED TO BE CAUSING MY CHECK ENGINE LIGHT TO COME ON. IT THROWS THE CODE STATING I NEED TO POSSIBLE REPLACE THE GAS CAP (WHICH I HAVE DONE) AND ONLY COMES ON AFTER I HAVE PUT GAS IN THE CAR. I'M ALITTLE CONCERNED AND APPLAUD THAT JUST BECAUSE MY VIN # DOESN'T SHOW THESE RECALLS BUT IMPALAS ARE HAVING THESE RECALLS THAT GM WON'T FIX THESE PROBLEMS. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WERE DEFECTIVE. THE DEALER RECOMMENDED THAT THE HEADLIGHTS BE REPLACED DUE TO MOISTURE INSIDE THE LIGHT FIXTURES. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,644.

HEAD LIGHT LENS DETERIORATING AND DIMINISHING ABILITY TO SEE ROAD

THE KEY COMES OUT OF THE IGNITION WHILE THE VEHICLE IS IN MOTION. *TR

RECENTLY PURCHASED A USED 2003 IMPALA, I WAS UNAWARE AT THE TIME OF THE NUMEROUS COMPLAINTS ON THE ISSUE OF THE PASSLOCK FEATURE. THE PASSLOCK FEATURE SHUTS DOWN THE OPERATION OF THE VEHICLE WHEN IT DOSEN'T RECOGNIZE THE KEY. THE KEY IS THE MATCHING SET FOR THE PASSLOCK. FOR THE SHORT TIME WE HAD THE CAR WE EXPERIENCED A SHUT DOWN DURING OPERATION. LUCKY FOR US NO ONE WAS INJURED, AT APPROXMATE 45 MPH THE CAR JUST SHUT DOWN AND THE SECURITY LIGHT CAME ON. HAD TO DEAD STEER AND BRAKE THE CAR TO A STOP RESULTING IN THE CAR OFF THE ROAD IN THE DITCH. TRIED TO RESTART VEHICLE, DID NOT EVEN TRY TO CRANK OVER. SECURITY LIGHT WAS ON AT THE DISPLAY HAD TO SIT FOR A FEW MINUTES AND TRIED AGAIN THEN THE CAR STARTED. GOT IT HOME FORTUNATELY WITHOUT FURTHER INCIDENTS. SINCE THEN THERE WERE SEVERAL INSTANCES THAT THE CAR WOULD NOT RECOGNIZE THE KEY AND SHUT DOWN THE CAR. I AM VERY AGGRIVATED THAT WE HAVE TO EXPERIENCE SUCH ISSUES AS CONSUMERS, WITHOUT ANY ATTEMPTS OR CONCERNS FROM THE MANUFACTURER TO DEAL WITH SUCH A WIDE SPREAD PROBLEM. THIS A SERIOUS RISK PLACED ON THE OWNERS LIVES WITH THESE VEHICLES. ESPECIALLY WHEN THIS HAS BEEN A LONG ONGOING PROBLEM AND HAS BEEN ANNOTATED HUNDREDS OF TIMES. WHY HAS NOTHING BEEN DONE ABOUT THIS, ARE WE WAITING FOR FATALITIES? *JS

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA.THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE SPECIFICS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

THE STEERING WHEEL SEEMS TO BECOMING LOOSE, AFRAID TO DRIVE VEHICLE CAR SHUT OFF WHILE DRIVING , HAD TO PULL OVER AND RESTART CAR. SMALL FUEL LEAK IN FUEL TANK. UPDATED 4/24/2015 *JS

MAY 16, 2014 AT 6:30 AM I PARKED THE CAR IN MY DRIVEWAY AFTER TAKING MY HUSBAND TO WORK. I LOCKED THE DOORS AFTER EXITING THE VEHICLE WITH MY KEYS IN HAND. I WAS IN MY HOME AT ABOUT 6:42 AM WHEN MY NEIGHBOR BEGAN BANGING ON MY DOOR AND YELLING THAT THE CAR WAS ON FIRE, I TOOK A LOOK OUT OF THE WINDOW AND CAME DOWN TO GET A CLOSER LOOK,STUNNED THERE WAS SMOKE EVERYWHERE AND FLAMES UNDER THE HOOD. I IMMEDIATELY CALLED 911 THEY CAME IT TOOK A GOOD BIT OF TIME PUTTING THE FIRE OUT.I SPOKE TO THE FIREFIGHTERS AFTER AND HE SAID HE BELIEVED IT"S ORIGIN WAS ELECTRICAL. WE RECEIVED A QUOTE TO REPAIR,REPLACE THE ENGINE COOLANT TUBE ON MAY 6,2014 FROM TIRE DISCOUNTERS AND MY PLAN WAS TO DROP THE CAR OFF THE MORNING OF 5/16. MY HUSBAND AND I ARE BOTH HEART PATIENTS AND THE LOSS OF THIS CAR WAS DEVASTATING. I ALSO WOULD LIKE TO ADD THAT WE HAD JUST PURCHASED THIS VEHICLE ON APRIL 6, 2014 . THE CAR IS A TOTAL LOSS. WE HAVE THE QUOTE FROM TIRE DISCOUNTERS,VIDEO AND PICTURES FROM THE FIRE AND THE REPORT FROM THE INCIDENT. I PRAY FOR OTHERS THAT DIDN'T LEARN OF THIS RECALL IN TIME WITH TRAGIC RESULTS AND I AM GRATEFUL NO LOSS OF LIFE OCCURRED HERE BUT THE PAIN OF TRYING TO GET TO APPOINTMENTS AND GETTING MY HUSBAND BACK AND FORTH TO WORK AT HONEYWELL BEGINS AGAIN. THANK YOU FOR YOUR EAR. *TR UPDATED 12/11/2014 *JS

AT SLOW SPEEDS AFTER CONSIDERABLE DRIVING DISTANCES, ON TWO OCCASIONS, ENGINE TURNED OFF, LEAVING NO POWER FOR DRIVE OR STEERING. CAR RE-STARTED BOTH TIMES. NO RECURRENCE TO DATE AFTER IGNITION SWITCH WAS REPLACED ON 5/27/14. *JS

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CRUISE CONTROL ACTIVATED INDEPENDENTLY, THE HEADLIGHTS AND BRAKE LIGHTS FLICKERED, AND THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE HEATER HAD TO BE RUNNING FOR THE CRUISE CONTROL TO DEACTIVATE. IN ADDITION, THE EXTERIOR LIGHTING FLICKERED WHEN THE ENGINE WAS NOT RUNNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURES WERE UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS INVOLVED IN AN ACCIDENT ON MAY 4, 2014. I HIT ANOTHER VEHICLE FROM THE REAR. THERE WAS EXTENSIVE DAMAGE TO MY VEHICLE YET MY AIR BAG DID NOT DEPLOY. ALSO MY SEAT BELT FAILED TO LOCK. AS A RESULT I HIT THE STEERING WHEEL WITH MY MOUTH. I ALSO HIT THE WINDSHIELD WITH THE TOP OF MY HEAD. MY TEETH CUT INTO MY BOTTOM LIP AND I HAD TO GO TO THE ER LATER THAT NIGHT BECAUSE OF THE PAIN. I FEEL THAT HAD THE AIRBAG DEPLOYED I WOULDN'T HAVE SUSTAINED THE INJURY THAT I DID. *TR

EVERY TIME IT RAINS MY ENTIRE VEHICLE FLOOR IS FLOODED. MY RADIO HAS STOPPED WORKING AND MY DASHBOARD LIGHTS FLICKER. I HAVE BEEN RESEARCHING AND THERE ARE SEVERAL MODELS WITH THIS PROBLEM FROM 2002 TO 2005. THIS HAPPENS OFTEN AND CAN EVENTUALLY LEAD TO ELECTRICAL PROBLEMS. I PAY A LOT IF MONEY FOR THIS VEHICLE AND STILL HAVE A WAYS TO GO BEFORE I AM DONE PAYING FOR IT. I HAVE 3 CHILDREN THAT DEPEND IN THUS CAR ALONG WITH MYSELF IF THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THIS IS DEFINITELY A DEFECT AND SHOULD BE RECALLED. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

2003 CHEVROLET IMPALA. CUSTOMER REQUESTING REIMBURSEMENT FOR IGNITION SWITCH REPLACEMENT. *MW

WHILE DRIVING AT NIGHT, THE HEADLIGHTS HAVE BEGUN TO GO OFF AUTOMATICALLY. SO FAR, WE CAN CLICK THE LIGHTS FROM HIGH BEAM TO LOW BEAM OR VICE-VERSA AND THEY COME BACK ON. THIS STARTED THE LATTER PART OF LAST YEAR, BUT LAST WEEK THEY ACTUALLY STARTED FLICKERING RIGHT BEFORE THEY WENT OFF. I SEARCHED THE WEB AND FOUND THIS IS A COMMON COMPLAINT WITH MANY CONSUMERS. I LIVE IN RURAL AMERICA AND FEAR THE LIGHTS GOING OUT WHERE THERE ARE NO STREET LIGHTS OR ANY OTHER TYPE OF LIGHTING. THERE ARE MANY CURVES AND HILLS AND FEAR WHAT COULD HAPPEN ESPECIALLY IF MY TEENAGER IS DRIVING AND PANICS. WE HAVE SEARCHED FOR THE "FIX" BUT NO ONE SEEMS TO KNOW FOR SURE AND GM HAS MADE NO ATTEMPT TO RECALL THIS PROBLEM. MY COMPLAINT IS WHY NOTHING HAS BEEN DONE TO FIX THIS PROBLEM. IT IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED IMMEDIATELY. I HAVE READ SO MANY SUGGESTIONS ON WHAT IT MAY BE BUT NO ONE HAS THE EXACT REMEDY FOR IT. *TR

I WAS ON MY WAY HOME FROM WORK WHEN MY DRIVERSIDE HEAD LIGHT WENT OUT SO I STOPPED AND BOUGHT A NEW BULB AT THE CLOSEST STORE WHEN I REPLACED THE BULB THE LIGHT STILL DIDNT COME BACK ON THEN THE DTR LIGHT ALSO STARTED HAVING ISSUES THE ONLY TIME YOU GET ANY LIGHTS ON THE DRIVER SIDE IS WHEN YOU MOVE THE ENTIRE HEADLIGHT ASSEMBLY AROUND THEN YOU GET DIM LIGHTING SO FOR THE PAST COUPLE MONTHS WE HAVENT BEEN ABLE TO USE OUR CAR AT NIGHT. I KEEP CHECKING FOR RECALLS BUT I HAVENT SEEN ANY AND WE HAVE ALWAYS HAD PROBLEMS WITH OUR DTR LIGHTING INCLUDING THE ONES THAT CONTROL OUR DASH LIGHTS. CAUSE WE HAVE NONE THEY WORK DURING TH EDAY WHEN THEY WANT TOO BUT AT NIGHT WE HAVE NO LIGHTS IN OUR DASH. ALSO THE DRIVERS SIDE HEATED SEAT HAS QUIT WORKING. IT ALL OCCURED ROUGHLY AROUND THE SAME TIME. NOBODYS BEEN ABLE TO FIX THE ISSUES. *TR