NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Chevrolet Impala. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
ON MY 2004 CHEVROLET IMPALA, THE SPEEDOMETER IS NEVER RIGHT. THIS JUST STARTED. I'VE BEEN READING ON THIS PROBLEM ON OTHER IMPALAS AND THERE IS NO FACTORY RECALL FOR THIS PROBLEM. I DON'T HAVE THE MONEY TO GET IT FIXED. THIS CAR WILL BE HANDED DOWN TO MY DAUGHTER WHEN SHE IS 16. HOW IS SHE SUPPOSED TO KNOW HER SPEED? GM NEEDS TO DO SOMETHING ABOUT THIS FACTORY DEFECT. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE SPEEDOMETER FAILED. THE MANUFACTURER ADVISED THAT THEY WERE AWARE OF THE FAILURE AND OFFERED TO COVER PARTIAL COSTS OF THE REPAIR. THE DEALER REPLACED THE INSTRUMENT PANEL CLUSTER WITH A USED INSTRUMENT PANEL CLUSTER. THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 63,000.
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE WOULD SUDDENLY LOSE POWER AND STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE IGNITION SWITCH WAS REPLACED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
2. SPEEDOMETER WILL STOP WORKING WITHOUT ANY WARNING. CAR WILL BE IN MOTION AND THE REGISTERED SPEED WILL DROP TO "0". JULY 27TH, WE WERE TRAVELING AT 45 MPH AND THE SPEED DROPPED TO "0" WHILE WE WERE STILL TRAVELING AT THAT SPEED. WE TURNED THE CAR OFF AND THEN BACK ON AGAIN WHEN WE HAD A CHANCE TO PARK AND IT BEGAN TO WORK AGAIN. LATER THAT DAY, WE WERE TRAVELING 40 MPH (AS NOTED ON A GPS THAT WE WERE USING DURING THIS TRIP) AND THE SPEEDOMETER WAS REGISTERING 20 MPH. THE SPEEDOMETER ALSO DROPPED TO "0" WHILE DRIVING LATER THAT WEEK AGAIN. 3. THE VEHICLE IS STILL COVERED UNDER AN EXTENDED WARRANTY SO IT WAS TAKEN TO THE DEALERSHIP. THEY DID NOT FIND ANYTHING WRONG WITH THE VEHICLE AND STATED A GM REP INFORMED THEM THAT THEY COULD NOT REPLACE THE CLUSTER UNDER WARRANTY . *TR
SPEEDOMETER STUCK AT 100MPH WHEN CAR TURNED OFF. WHILE DRIVING SPEEDOMETER GOES PAST 120MPH THEN RESETS BACK TO 0MPH WHILE THE CAR IS MOVING. THE GAS GAUGE HAS ALSO BEEN AFFECTED. *TR
FAILURE: LOWER INTAKE GASKET FAILED DUE TO DEXCOOL ANTIFREEZE. DEXCOOL INSTALLED AT FACTORY. VEHICLE HAD SUDDEN SERIOUS COOLANT LEAK . VEHICLE OVERHEATED ON HIGHWAY AND STRANDED OWNER. VEHICLE WAS TAKEN TO DEALER FOR SERVICE. DEALER TOLD OWNER TO REPLACE GASKET AND COOLANT. SERVICE TECHNICIAN REPLACED DEXCOOL WITH ANOTHER LONG LIFE BRAND OF ANTIFREEZE. THE ORIGINAL DEXCOOL ALSO CLOGGED THE RADIATOR WHICH REQUIRED EXTRA FLUSHING WITH ADDITIONAL CHEMICALS. *TR
1) TRIED TO SLOW CAR DOWN. CAR WOULD NOT TURN NOR HALT. ENDED UP HITTING THE VEHICLE IN FRONT OF ME. RESTORED IT 100%. 2) A YEAR LATER, HAD 3 BRAND NEW RACK AND PINION'S REPLACED IN ONE MONTH. HAD THE VEHICLE CHECKED OUT. THE A-FRAME IS IN EXCELLENT SHAPE AND SO IS THE AREA SURROUNDING THE RACK AND PINON. HAVE PICTURES AND MECHANICS AS PROOF. 3) CALLED THE CHEVY COMPANY & WAS TOLD THAT THE CAR WAS MANUFACTURED IN WISCONSIN. THEY CLAIM THEY SAW NO REASON TO HELP WITH THE RACK & PINION AS THOSE CARS WERE RECALL-FREE. 4) CAR LEANS TOWARDS ONCOMING TRAFFIC AT TIMES (THIS STARTED AFTER EACH RACK AND PINION WAS REPLACED). THERE IS ALSO A 2 O'CLOCK AND 10 O'CLOCK DEAD ZONE IN THE STEERING COLUMN. STEERING USED TO FEEL A BIT NORMAL. IT WAS NOT LIKE THIS UNTIL I HAD A NEW RACK AND PINION PUT ON. TWICE (IN BETWEEN) THE BOOT WOULD EXCESSIVELY LEAK (AS DID THE ORIGINAL FROM CHEVY). 5) WHEN I TURN THE WHEEL OUT OF THE DRIVEWAY, THE CAR MAKES KICK DRUMMING GRINDING SOUNDS. WAS TOLD THIS WAS NORMAL. IT IS IRRITATING THOUGH. 6) THE CAR DIDN'T EVEN HIT IT'S 5TH YEAR (BEING NEW) BEFORE IT STARTED TO RUST PAINT OFF THE TOP OF ITS ROOF. I LIVE WHERE THERE IS NO SNOW OR COAST, AND EXTREMELY LITTLE ICE. 7) THE CHECK ENGINE LIGHT NEVER GOES OFF. HAD IT CHECKED. WAS TOLD IT WAS FINE. 8) WAS DRIVING RIGHT NEXT TO A COP GOING DOWN A STEEP HILL WHEN THE SPEEDOMETER STUCK AT 10 MPH. I CROSSED MY FINGERS THAT I WASN'T SPEEDING SINCE I KEPT MY SPEED NEXT TO THE OFFICER. REPLACED. 9) COMBO TURNING SIGNAL & CRUISE BROKE OFF THE STEERING FOR NO REASON DURING A TURN. REPLACED. 10) LOCKS ME OUT OFF & ON FOR NO REASON. 11) THIS CAR IS MY BABY AS IT WAS ONE OF THE LAST THING I GOT THAT WAS MY MOTHER'S BEFORE SHE DIED. IT IS ALSO MY FIRST CAR THAT HAS SEEN ME THROUGH (AND STILL) MY COLLEGE YEARS. IT IS VERY SENTIMENTAL TO ME FOR THOSE REASONS. MY DREAM IS TO KEEP THIS CAR EVEN WHEN IT'S A CLASSIC.
RUSTED MAIN FUEL LINE ON A 2004 CHEVY IMPALA CAUSING GAS TO POUR OUT OF VEHICLE ONTO THE GROUND. *TR
WE HAVE A CHEVY IMPALA AND THE SPEEDOMETER DOESN'T WORK PROPERLY. SOMETIMES IT STAYS AT 0 AND OTHER TIMES IT SAYS SOME RIDICULOUS SPEED. IT HAPPENS EVERY TIME WE DRIVE THE CAR. THE PROBLEM HASN'T BEEN FIXED YET. *TR
2004 CHEVROLET IMPALA LS, SPEEDOMETER IS WAY OFF. SOMETIMES SHOWS 60 MPH WHEN PARKED, OR UP TO 160 MPH ON INTERSTATE, WHEN TRAVELING 65 OR 70. NO WAY TO KNOW WHAT ACCURATE SPEED IS, AND COULD BE DANGEROUS. *TR
WHEN DRIVING AT NORMAL SPEED ON INTERSTATE HIGHWAY, SPEEDOMETER KEEPS INCREASING WITHOUT INCREASING SPEED, UNTIL NEEDLE GOES ALL THE WAY TO BOTTOM OF DIAL, WHICH WOULD BE ABOUT 150 MPH. IF VEHICLE IS NOT DRIVEN FOR A DAY OR SO, IT WILL RETURN TO NORMAL, BUT GOES CRAZY AGAIN, AND IMPOSSIBLE TO KNOW CORRECT SPEED. DEALER HAD REPLACED MANY SPEEDOMETERS ON PICKUPS AND SUVS, BUT WILL NOT COVER THIS UNDER WARRANTY OR RECALL. THIS HAS HAPPENED TO MANY OWNERS, SEE BLOGS!! *TR
I WAS DRIVING MY CAR AND NOTICE THAT I WAS GOING 80MPH, BUT I COULD NOT HAVE BEEN GOING THAT FAST. I PULLED OVER TO THE SIDE OF THE ROAD SCARED! NOTICED THAT MY CAR WAS STILL STUCK ON 80MPH. A FEW WEEKS LATER THE GAGE THAT TELLS ME THAT THE CAR IS OVER HEATING WENT OUT ON ME AS WELL. IT COST WAY TO MUCH TO REPAIR THIS DEFECT THAT MANY PEOPLE ARE HAVING WITH THIS MAKE AND MODEL OF CAR. *TR
SPEEDOMETER DOESN'T ALWAYS RESET TO ZERO. SOMETIMES IT WILL WORK CORRECTLY. SOMETIMES IT WILL STAY AT 10 OR 20 MPH AT A STOP. WHEN YOU ACCELERATE, IR SHOWS THAT YOU ARE GOING FASTER THAN YOU REALLY ARE. SOMETIMES IT WILL STAY AT 50 MPH AT A STOP. THEN, WHEN YOU ACCELERATE IT WILL GO ALL THE WAY PAST THE LIMIT AND BE AT "6 O'CLOCK POSITION AND STAY THERE. SOMETIMES I WILL USE MY GPS UNIT TO TELL ME MY SPEED, BUT I KNOW ITS NOT PERFECTLY ACCURATE. I HAVE TO SHUT THE CAR OFF, AND REPEATEDLY TURN THE KEY ON AND OFF TO GET IT BACK TO ZERO. RESEARCH ON THE INTERNET HAS PROVEN THAT A LOT OF PEOPLE HAVE BEEN HAVING THE SAME PROBLEMS. THIS IS VERY DANGEROUS. *TR
FOR NO APPARENT REASON, THE TEMPERATURE GAUGE AND SPEEDOMETER HAVE COMPLETELY STOPPED WORKING ON MY 2004 CHEVY IMPALA. IT IS A SAFETY CONCERN THAT I DO NOT KNOW WHAT SPEED I AM DRIVING OR THE TEMPERATURE OF MY VEHICLE. I HAVE NOT REPAIRED OR REPLACED THE INSTRUMENT PANEL BECAUSE I CAN NOT AFFORD IT. *TR
MY WIFE WAS DRIVING HOME FROM WORK WHEN THE ENGINE STOPPED RUNNING AND CAUSED HER TO HAVE TO PULL OFF THE ROAD. IT TOOK SEVERAL MINUTES BEFORE CAR WOULD RESTART. SINCE THE FIRST TIME SHE HAD THIS HAPPEN AT LEAST 3 TIMES A YEAR SINCE. I'VE DRIVEN THE CAR SEVERAL TIMES AFTER SHE HAS TOLD ME IT HAPPENED AGAIN AND HAD OUR MECHANIC LOOK AT IT ALSO. ALSO HAVE HAD THE INSTRUMENT PANEL GAUGES NOT WORKING PROPERLY FOR 2 YEARS NOW AND HAVEN'T BEEN ABLE TO FIGURE OUT WHY, WE THINK THERE IS A SHORT SOMEWHERE IN THE ELECTRICAL SYSTEM BUT HAVE NOT BEEN ABLE TO PIN POINT IT. THE CHROME PLATE ALUMINUM ALLOY RIMS THE CHROME HAS BEEN FLAKING OFF SINCE THE CAR WAS 2 YEARS OLD AND WE NOW HAVE TO KEEP REFILLING THE TIRES WITH AIR AT LEAST ONCE A WEEK. HAVE GONE TO THE DEALER A COUPLE OF TIMES BUT GET A RUN AROUND THAT ITS NOT A PROBLEM WITH THE CAR. I HAVE TALKED TO A GENTLEMAN WHO ALSO HAS THE ONLY OTHER 2004 IMPALA SS IN OUR TOWN AND HE HAS THE SAME PROBLEMS AS WE HAVE HAD AND GOTTEN SAME RESPONSE FROM OUR LOCAL DEALER WHERE WE BOTH BOUGHT OUR CARS FROM. MY IMPALA SS AT THIS TIME HAS JUST OVER 80,000 MILES ON IT AND IN ADDITION TO PROBLEMS MENTIONED ABOVE WE HAD TO HAVE POWER STEERING PUMP, RACK IN PINION AND ALTERNATOR REPLACED AND LOOKING LIKE THE RACK IN PINION IS GOING OUT AGAIN AS I WRITE THIS. I'VE BECOME VERY DISAPPOINTED WITH CHEVROLET OVER THIS CAR. *TR
THE IGNITION STOPPED WORKING. THE KEY WOULD NOT TURN. THE CAR ONLY HAS 19,000 MILES. THIS IS GOING TO COST $600 TO FIX. THE CAR WAS PURCHASED NEW IN 2004. *TR
I BOUGHT A 2004 CHEVY IMPALA DROVE IT LESS THEN ONE YEAR WHEN THE INSTRUMENT PANEL BEGAN TO NOT WORK. IT STARTED OUT BY GIVING A HIGH TEMP. READING THEN THE SPEEDOMETER WOULD NOT GO BACK DOWN TO 0 WHEN STOPPED. WHEN THE CAR DROVE AGAIN THE SPEEDOMETER WOULD INCREASE WHERE IT LEFT OFF. I WAS ABLE TO RESET THE SPEEDOMETER BY TURNING THE IGNITION TO ACCESSORY THEN OFF THEN BACK ON; IT WOULD GO DOWN IN SMALL INCREMENTS. THIS TEMPORARY FIX IS NO LONGER WORKING AND THE SPEEDOMETER DOES NOT WORK AT ALL. I HAVE GONE TO NUMEROUS WEBSITES AND THIS APPEARS TO BE A COMMON PROBLEM ON THIS CAR ONCE THE MILEAGE REACHES ABOVE 50000. I WOULD LIKE FOR THERE TO BE A RECALL SO THAT CHEVY IS REQUIRED TO REPLACE THIS DEFECTIVE PART AT THEIR EXPENSE. *TR
TEMPERATURE GAUGE NOT WORKING PROPERLY. TEMP GAGE WILL GET STUCK IN A CERTAIN POSITION AND WON,T RETURN TO NORMAL UNLESS YOU TURN CAR OFF/ON SEVERAL TIMES. *TR
SPEEDOMETER STICKS AND DOESN'T WORK. SAYS GOING 120 MILES PER HOUR WHEN STOPPED. DOESN'T SHOW SPEEDS WHEN DRIVING STICKS IN THE MIDDLE. *TR
SPEEDOMETER AND FUEL GAUGE WENT OUT UNEXPECTEDLY AT AROUND 45000 MILES IN JULY. FUEL GAUGE DOESN'T WORK AT ALL (BELOW E ALL THE TIME) AND SPEEDOMETER READS INCORRECT READINGS OR JUST STAYS BELOW 0. I HAD IT "DIAGNOSED" AT A CHEVY DEALER SO I COULD CALL CHEVY AND COMPLAIN. THEY SAID THEY WOULDN'T FIX IT, AND THE PROJECTED COST WAS $400. THIS IS GM'S FAULT AND I SHOULD NOT HAVE TO PAY OUT-OF-POCKET TO FIX THEIR MISTAKES. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. OCCASIONALLY, WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THERE WAS A DELAYED CRANK. THE VEHICLE TAKES SEVERAL HOURS TO START SOMETIMES. PRIOR TO THE FAILURE, ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE LOST ALL POWER AS IF THE BATTERY FAILED; HOWEVER, THE EXTERIOR LIGHTING WAS STILL OPERATIVE. THE CONTACT ALSO HEARD A DULL HUMMING NOISE. THE CONTACT WAS ADVISED BY ANOTHER CONSUMER WHO WAS EXPERIENCING SIMILAR FAILURES THAT THE COMPUTER CHIP WAS NOT RECOGNIZING THE KEY. SHE TOOK THE VEHICLE TO AN AUTHORIZED DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE OR PROVIDE A SUFFICIENT REPAIR. THE DEALER ALSO STATED THAT THERE COULD BE SEVERAL DEFECTS WITH THE ELECTRICAL SYSTEM: IGNITION MODULE; HOWEVER, THEY WERE AFRAID TO MAKE REPAIRS BECAUSE THEY DID NOT KNOW IF EITHER OF THE REMEDIES WOULD RESOLVE THE ISSUE. THE STARTER AND BATTERY WERE REPLACED, BUT IMMEDIATELY AFTER THE REPAIR THE VEHICLE FAILED. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
2004 CHEVY IMPALA - ABS LIGHT AND TRAC OFF LIGHT HAVE INTERMITTENTLY GOING ON AND OFF, THEN THE SPEEDOMETER STARTED TO BECOME INOPERATIVE, NOW THE TACHOMETER GOES HAYWIRE AND IS STUCK OVER THE MAX. I HAVE READ THAT THERE ARE COUNTLESS COMPLAINTS OF THE SAME NATURE. *TR
SPEEDOMETER HAS GONE HAYWIRE AND IS NOT ACCURATE ON 2004 CHEVY IMPALA. DISPLAYS 45 WHEN DOING 75, OR WHEN DOING 45. SAFETY ISSUE. WHILE ON THE I-94 I THOUGHT I WAS DOING 45 BEHIND A "SLOW" CAR, IT TURNS OUT I WAS DOING 75. WHEN ON SIDEROADS, NOT SURE IF THE CAR IS MOVING AT 25 OR 40????? *TR
SPEEDOMETER AND NOW THE TEMP GAUGE FAULTY.. KNOWN PROBLEM WITH THIS 2004 CHEVY IMPALA... GM FIXED SAME ISSUE IN THEIR TRUCKS, BUT REFUSES TO FIX IN THIS AND OTHER MODEL CARS... *TR
SPEEDOMETER READS INTERMITTENTLY. SOMETIMES IT COMES BACK ON AND READS FOR AWHILE, OTHER TIMES NO READING AT ALL AND STILL OTHER TIMES READS LOW OR HIGH....CAR IS 4 YEARS OLD HAS 60-70 K MILES. SPEEDING VIOLATION AND DISTRACTION WHILE DRIVING. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE VEHICLE HAS A 2003 COSCO CHILD SAFETY SEAT, MODEL NUMBER 22-100 FSM (NA). THE SEAT WAS MANUFACTURED ON MARCH 24, 2005. WHILE THE CONTACT WAS DRIVING, HER DAUGHTER WAS SEATED FORWARD FACING IN THE REAR DRIVER SIDE SEAT AND BEGAN CRYING. THE CONTACT PULLED OVER AND INSPECTED THE SEAT. SHE NOTICED THAT THE LATCH CONNECTOR SOMEHOW BECAME UNLATCHED, WENT THROUGH THE SEAT, AND PUNCTURED A HOLE SO DEEP INTO THE CHILD'S RIGHT THIGH THAT SHE HAD TO GET 15 STITCHES. SHE CALLED THE MANUFACTURER AND IS WAITING FOR A RESPONSE. THE CONTACT HAS PICTURES AFTER THE FAILURE OCCURRED. SHE STILL HAS POSSESSION OF THE CHILD SAFETY SEAT.
I OWN A 2004 CHEVROLET IMPALA. THE DAY I BOUGHT THE CAR (MAY 2008) THE TACHOMETER WENT BEZERK. SHORTLY THEREAFTER WHILE DRIVING I NOTICED MY SPEEDOMETER DECIDED TO DO THE SAME THING. I CANNOT TELL HOW FAST I AM GOING OR HOW THE ENGINE IS PERFORMING. THIS FAILURE HAPPENS OFTEN AND IS A CAUSE FOR CONCERN. THE DEALERSHIP REFUSED TO REPLACE THE PART AND QUOTED ME OVER $600 DOLLARS TO HAVE THE PART REPLACED. THIS PRICE IS ABSURD AND I HAVE SINCE BEEN RESEARCHING WAYS TO CORRECT THE PROBLEM ON MY OWN. THIS SEEMS TO BE A FAIRLY STANDARD PROBLEM WITH THESE MAKE AND MODEL VEHICLES AND SOMETHING NEEDS TO BE DONE TO PREVENT SERIOUS ACCIDENT/INJURY DUE TO THIS FAILURE. *TR
FOR TWO YEARS THE PASSIVE SECURITY SYSTEM MALFUNCTIONS AND THE VEHICLE WONT START. WE HAVE TO SIT AND WAIT FOR 20 MINUTES FOR THE SYSTEM RESETS ITSELF. CHEVROLET DENIES THERE IS A PROBLEM AND WANTS THOUSANDS OF DOLLARS TO FIX IT. THIS IS A COMMON PROBLEM FOR THIS MODEL VEHICLE. AT FIRST THE PROBLEM HAPPENED ONLY ONCE A MONTH. NOW IT IS HAPPENING WEEKLY. PLEASE HELP.. *TR
SPEEDOMETER HAS GONE HAYWIRE. IT IS NOT REGISTERING THE CORRECT SPEED. IT IS GONE HAYWIRE LIKE EVERYBODY ELSE'S. *TR
2004 IMPALA, SPEEDOMETER PROBLEM WORKS WHEN IT WANTS TO,AT TIMES REGISTERS 0 AND AT OTHER TIMES THE NEEDLE BURIES ITSELF, WOULD BE ABLE TO CLICK BACK TO 0 BY TURNING THE IGNITION ON AND OFF UNTIL IT WENT BACK TO 0 BUT WORKED ERRATICALLY,FINALLY STOPPED WORKING ALTOGETHER, TEMP GAUGE SAME WAY. ONLY WAY TO FIX PROBLEM WAS TO HAVE EACH AND EVERY GAUGE REBUILT AND NOT REPLACED WITH GM PART AS THE PART THEY REPLACE IT WITH IS THE SAME '!@#$% ORIGINALLY INSTALLED, RESEARCHED THIS ON LINE AND FOUND 1000'S OF OTHERS WITH SAME PROBLEM, THIS SHOULD BE RECALLED, AS WHEN THE TEMP GAUGE BURIES ITSELF YOU DON'T KNOW FOR SURE WHAT IS GOING ON, IF ITS FOR REAL OR ???? *TR
THIS IS AN ON-GOING PROBLEM THAT STARTED IN MID MAY, 2008. MY SECURITY LIGHT COMES ON AND THEN A WHILE LATER, MY CAR WON'T START FOR AN EXTENDED PERIOD OF TIME.... I HAVE HAD THIS TO THE CHEVROLET DEALER 3 TIMES AND HAVE REPLACED THE IGNITION SWITCH AND THE BODY CONTROL MODULE. THEY ARE AT A LOSS OF WHAT TO DO NEXT. I HAVE HEARD SIMILAR COMPLAINTS WITH THE IMPALA - AND NO REMEDIES. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 30 MPH ALL OF THE LIGHTS ON THE INSTRUMENTAL PANEL, HEADLIGHTS AND REAR LIGHTS SHUT OFF. HE THEN PULLED OVER TO CHECK AND REPLACE THE FUSES. THE FUSES BLEW OUT AGAIN IMMEDIATELY AFTER HE DROVE A FEW MILES. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG. A DIFFERENT DEALER STATED THAT SOMEONE TAMPERED WITH THE LIGHT SWITCH AND IT WAS REPAIRED. THE FAILURE MILEAGE WAS 70000 AND THE CURRENT MILEAGE WAS 80000.
DRIVING MY 2004 CHEVROLET IMPALA ON THE EXPRESSWAY, AT THE SPEED LIMIT OF 65 IN RUSH HOUR TRAFFIC MY SPEEDOMETER STARTED ADVANCING UNTIL IT WAS OVER 120MPH. I MAINTAIN MY PLACE, PACING THE OTHER BUT I HAD NO IDEA OF MY SPEED. I FOUND OUT THAT IMPALAS HAVE A HISTORY OF DEFECTIVE SPEEDOMETERS. SINCE MY VEHICLE WAS OVER WARRANTY, THEY WANTED TO CHARGE ME TO REPLACE THE SPEEDOMETER. A GM MECHANIC TOLD ME HOW TO TEMP FIX IT, BUT I RECURS OFTEN. GM MUST RECALL THESE DEFECTIVE SPEEDOMETERS! EVEN IF YOU TAKE YOUR VEHICLE TO A MECHANIC OR GM DEALERSHIP YOU DON'T KNOW IF THE TEMP FIXED IT OR ACTUALLY REPLACED THE SPEEDOMETER? SOMEONE IS GOING TO GET KILLED BECAUSE THEY CAN NOT JUDGE THEIR HIGHWAY SPEED. I UNDERSTAND THAT SOME OTHER GM VEHICLES (EG.TAHOE) HAS THE SAME PROBLEM. CAN YOU GET US A RECALL AND FIX? GM MECHANICS KNOW ABOUT THIS PROBLEM. *TR
THE SPEEDOMETER,GAS GAUGE, TEMPERATURE GAUGE HAVE QUIT WORKING IN OUR 2004 CHEVY IMPALA. THE TURN SIGNALS WORK WHEN THEY WANT TOO. THE HEAT PANEL CONTROLLER ONLY WORKS ON ONE SIDE. ON OCCASION THE SECURITY LIGHT COMES ON AND THE CAR WON'T START. THE REAR DEFOGGER DOESN'T WORK. LIGHTS ON THE RADIO ONLY WORK WHEN THEY WANT TOO. EVERY SO OFTEN THE TRANSMISSION SLIPS. I WENT ON ANOTHER SIGHT AND SAW THERE ARE OVER 100 COMPLAINTS FOR THESE SAME PROBLEMS, WE HAVE BEEN DEALING WITH THEM FOR ATLEAST 2 YEARS, GM DOESN'T WANT TO HELP OUT WITH ANY OF THESE PROBLEMS.. *TR
I DROVE MY 2004 IMPALA TO THE STORE, WHEN I RETURNED TO MY CAR IT WOULD NOT START! SINCE I HAD JUST SIGNED THE PAPERS ON IT I TOOK IT BACK TO THE DEALER ONCE IT STARTED. THEY PUT $500.00 WOULD OF REPAIR WORK INTO IT BUT THAT DID NOT FIX THE PROBLEM. IT HAPPENED AGAIN JUST AFTER MY 3 MONTH WARRANTY EXPIRED. IT USED TO IT EVERY SO OFTEN UNTIL RECENTLY IT HAS BEEN DOING IT A FEW TIMES A DAY. *TR
2004 CHEVY IMPALA SPEEDOMETER BROKEN. AUTO DEALER WILL NOT REPAIR UNDER WARRANTY. *TR
PASS LOCK SYSTEM FAILS. CAR WILL NOT START. HAVE TO WAIT 10 MIN. TO TRY IT AGAIN. HEARD OF OTHERS WITH SAME COMPLAINT. IF SO MANY COMPLAINTS, WHY HAS THERE NOT BEEN A RECALL. HAVE READ THAT EVEN GETTING IT FIXED WILL NOT ALWAYS SOLVE THE PROBLEM. VERY EXPENSIVE TO.
2004 IMPALA LS SPEEDOMETER FAILURE AT 51,000 MILES. IT STUCK AT 50 MPH AND THEN INCREASED TO OVER 120 AT ABOUT 30 MPH. THIS SEEMS TO BE AN INHERENT WIDESPREAD PROBLEM FOR THIS AND OTHER YEAR MODEL IMPALA'S AS WELL AS OTHER CHEVROLET'S AS PER THE WEB SITE ( HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/IMPALA/2004/ACCESSORIES-INTERIOR/SPEEDOMETER_GONE_HAYWIRE.SHTML ). THIS IS A DANGEROUS SITUATION AND CHEVROLET WILL APPARENTLY NOT PUT A RECALL ON IT. SOMEONE SUGGESTED TO LET THIS SITE KNOW ABOUT THIS AND APPARENTLY HAS ALREADY DONE SO THEMSELVES, SO I HOPE MY STATEMENT IS OF SOME HELP FOR ALL THESE PEOPLE'S PROBLEMS, INCLUDING MINE. PLEASE PUT THE PRESSURE ON GM TO CORRECT THEIR MISTAKE. I WOULDN'T HAVE A CLUE ABOUT HOW MANY FAILURES OR NUMBER OF INJURIES, DEATHS OR POSSIBLE SPEEDING TICKETS FOR ALL THE PEOPLE INVOLVED IN THIS. THANKS *TR
TRANSMISSION STARTED SLIPPING ON 04/16/08. I THEN TOOK THE VEHICLE TO HENDERSON CHEVROLET ON 04/17/08 FOR A TRANSMISSION FLUSH. ON 04/18/08 THE TRANSMISSION PROGRESSIVELY GOT WORSE AND IS UNDRIVEABLE. I AM CURRENTLY IN THE PROCESS OF HAVING REPAIRS MADE. *TR
2004 CHEVY IMPALA INSTRUMENT PANEL IS NOT READING CORRECTLY. I HAVE HAD SEVERAL PEOPLE WITH SAME YEAR MODEL CAR SAY THE SAME HAPPEN TO THEM. *TR
NO PRIOR EVENT. TURN SIGNAL FLASHER CEASED TO FUNCTION FULL TIME. IT HAS BEEN INTERMITTENT FOR SEVERAL DAYS. HAZARD LIGHTS NOR TURN SIGNALS BLINK. BULBS COME ON AND STAY ON. NO FLASHER. *TR
SPEEDOMETER FAILURE. READS 0 MPH MOST TIMES. SOMETIMES READS 5 TO 10 MPH WHEN GOING 40 - 70 MPH. *TR
MY IMPALA 2004 HAS ABOUT 41,000 MILES ON IT. THE TEMPERATURE GAUGE NEEDLE WENT RIGHT OVER TO HOT, I IMMEDIATELY BROUGHT MY VEHICLE IN AND FOR A HALF AN HOUR HAD IT ON A MACHINE TO LET ME KNOW IF IT WAS SERIOUS. THE RESULT FROM THIS TEST WAS, I COULD GET AWAY WITH DRIVING THE VEHICLE AS IS AND JUST WATCH MY VEHICLE FOR ANY SIGNS OF OVERHEATING OR GET THE PROBLEM FIXED. A MONTH OR SO LATER MY SECURITY LIGHT CAME ON AND AFTER SHUTTING THE VEHICLE OFF IT WAS FINE. THIS HAS HAPPENED ON A NUMBER OF OCCASIONS NOW AND I CALLED CHEVROLET AND THE FIRST MECHANIC OF COURSE TOLD ME IT WAS SERIOUS AND BRING IT RIGHT IN AND THE SECOND CHEVROLET MECHANIC TOLD ME THAT IT WAS OKAY TO DRIVE, JUST TURN THE VEHICLE OFF AND WAIT ABOUT 20 MIN AND THE VEHICLE SHOULD START. WAS INFORMED THAT IT WILL BE EXPENSIVE TO GET THESE ELECTRICAL PROBLEMS REPAIRED. AFTER READING THIS SIGHT AND SPEAKING WITH OTHER IMPALA OWNERS I REALIZED THAT MY VEHICLE IS NOT THE ONLY ONE HAVING THIS TYPE OF PROBLEMS AND PERHAPS CHEVROLET SHOULD LOOK INTO THIS AND DO THE RIGHT THING AND ISSUE A RECALL. *TR
THERE ARE 2 PEOPLE OTHER THAN MYSELF THAT HAVE CHEVROLET IMPALAS. ONE PERSON HAS A 2005 BUT THE OTHER AND MYSELF HAVE THE 2004. ALL THREE ARE HAVING THE SAME PROBLEM YOU WILL BE STOPPED AND START THE GAS PEDAL AND THERE IS A JERK . FEELS LIKE SOME ONE HAS HIT THE BACK OF THE CAR. (TRANSMISSION OR TORQUE CONVERTER.) *TR
I PURCHASE A 2004 CHEVY IMPALA IN JANUARY '06-MY GAS GAUGE WENT ALMOST A YEAR NOW. I HAVE PAID 700 TO REPLACE AND NOW IT DOESN'T WORK AT ALL. NOW THE SPEEDOMETER HAS GONE. I HAVE READ TONS OF CONSUMER REPORTS OF THINGS I CAN ANTICIPATE WILL GO SOON AND I AM DISGUSTED THAT GMC,CHEVY, ETC IS NOT DOING ANYTHING FOR ITS CUSTOMERS BUT RIP THEM OFF WITH REPAIR JOBS THAT DON'T FIX THE PROBLEM. *TR
2004 IMPALA POLICE PACKAGE. INSTRUMENT PANEL FAILURE. AFTER 15-20 MINUTES DRIVING, THE SPEEDOMETER DROP BACK TO ABOUT 15 AT HIGHWAY SPEED. WITH SEVERAL STOP IT STAY BELOW 0 AND NEVER MOVE AGAIN. GM SHOULD REPLACE ALL DEFECTED INSTRUMENT PANEL FOR IMPALA LIKE THEY DO TO OTHER MODELS AS SOON AS POSSIBLE. *TR
AUTOMOBILE QUIT RUNNING WHILE ON HIGHWAY AND FAILED TO RESTART. THIS SITUATION, I FEEL, PUT MINE AND MY WIFE'S LIVES IN DANGER. RESEARCH HAS REVEALED THIS SITUATION IS COMMON IN THIS TYPE OF VEHICLE. PASSIVE SECURITY SYSTEM OVERRIDES OPERATORS ATTEMPTS TO START CAR. CALLS TO GM AND GM REPRESENTATIVES PRODUCED NEGATIVE REACTION TO CONSUMER COMPLAINTS. *TR
ON MULTIPLE OCCASIONS, THE SPEEDOMETER ON MY 2004 CHEVROLET IMPALA LS HAS GOTTEN STUCK. I WOULD SAY THAT THIS HAS HAPPENED CLOSE TO A DOZEN TIMES NOW SINCE I BOUGHT THIS CAR IN NOVEMBER OF 2007. I HAVE READ NUMEROUS STATEMENTS FROM ONLINE FORUMS ABOUT PEOPLE HAVING THE SAME PROBLEMS, AND I HAVE TALKED TO THREE DIFFERENT DEALERSHIPS THAT HAVE REPORTED THIS AS BEING A COMMON PROBLEM. I AM WONDERING WHY THIS HAS NOT BEEN A CAUSE FOR A RECALL, AS A SPEEDOMETER SEEMS LIKE A PRETTY IMPORTANT PIECE OF VEHICLE EQUIPMENT. ITS ESPECIALLY FRUSTRATING SINCE IT WILL COST ME $400 TO HAVE IT REPAIRED. I WAS ALSO TOLD BY THE DEALERSHIPS THAT ONCE THE SPEEDOMETER GOES, EVENTUALLY THE REST OF THE CLUSTER WILL START TO FAIL. I AM STATING IN THE INCIDENT DATE PORTION THE LAST DATE THAT THIS HAS HAPPENED TO ME. *TR
THE TURN SIGNALS AND HAZARD LIGHTS NO LONGER BLINK WHEN TURNED ON. THE BULBS LIGHT UP BUT DO NOT BLINK ON AND OFF. *TR
I HAVE A 2004 CHEVY IMPALA THAT HAS HAD PROBLEMS WITH WARPED ROTORS, WHICH I HAD REPLACED. THEN A WHEEL BEARING WENT BAD. TOOK VEHICLE TO CHEVY DEALER. THEY DIAGNOSED IT AS LEFT FRONT HUB BEARING BEING BAD. I HAD LEFT FRONT HUB BEARING REPLACED AND PROBLEM WASN'T FIXED. TURNED OUT IT WAS RIGHT FRONT HUB BEARING THAT WAS BAD, SO BOTH ENDED UP REPLACED. A FEW WEEKS LATER "SERVICE TRACTION SYSTEM" LIGHT STARTED COMING ON EVERY DAY AND SHUTS OFF THE ABS AND TRACTION CONTROL SYSTEMS. OUTSIDE TEMPERATURE AND WEATHER CONDITIONS DON'T MAKE ANY DIFFERENCE. ALSO HAVING PROBLEMS WITH HEADLIGHTS GOING FROM HIGH BEAMS TO DIM. SOMETIMES IT TAKES TWO OR THREE ATTEMPTS BEFORE IT WILL GO FROM HIGH BEAMS TO DIM. I'VE NEVER HAD THESE KINDS OF PROBLEMS WITH CHEVROLET'S BEFORE. I'VE HAD CHEVROLET'S WITH 150,000 MILES ON THEM AND HAVE NEVER HAD TO REPLACE ROTORS, WHEEL BEARINGS, OR HAD ABS PROBLEMS BEFORE, JUST NORMAL MAINTENANCE. *TR