2004 Chevrolet Impala Complaint Log

THE CAR WILL NOT START ALL LIGHTS AND HEAT COMES ON OR AIR THE SECURITY LIGHT FLASHES WILL TAKE ANYWHERE FROM 5MINS TO 30 MINUTES TO START YOU GUYS REALLY NEED TO ADDRESS THIS ISSUE I HAVE SEEN SO MANY COMPLAINTS ABOUT IT AND IM NOT UNDERSTANDING WHY THERE HAS NOT BEEN A RECALL ISSUED AS OF YET. ME AND MY 2 YEAR WERE STUCK IN THE CAR IN 0 BELOW CONDITIONS FOR AT LEAST 20 MINS I CRIED THE WHOLE TIME THINKING MY BABY WAS FREEZING WERE WE HAD LEFT FROM HAD JUST CLOSED AND THERE WAS NOTHING TO DO BUT WAIT I NEED MY CAR TO GET AROUND PLEASE RECALL AND FIX THIS ISSUE FOR YOUR CUSTOMER WE LOOK TO YOU GUYS TO GIVE US SAFE CARS. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT MENTIONED THAT THERE WERE NO OTHER KEYS ON THE RING AND NO ADDITIONAL WEIGHT OTHER THAN THE SINGLE IGNITION KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

WENT OUT TO THE CAR TO START IT AND IT WOULDN'T START OR TURNOVER. THIS HAPPENED ON VARIOUS OCCASIONS. I HAD TO PUT IT IN NEUTRAL THAN SLAM IT INTO PARK AND THEN TURN THE KEY OVER. I DID THIS A COUPLE TIMES BEFORE IT FINALLY STARTED. I WAS TOLD THAT IT SOUNDED LIKE MY NEUTRAL SAFETY SWITCH BUT ANOTHER MECHANIC SAID THESE CARS DON'T HAVE NEUTRAL SAFETY SWITCHES. VERY ANNOYING ESPECIALLY WHEN YOUR ON VACATION AND FAR FROM COMFORT. *TR

THE TRACTION CONTROL LIGHT CAME ON BEFORE THE SNOW AND ICE CAME AND THEN ON MY WAY TO WORK WITH NO WARNING WHEN THE BRAKES WERE APPLIED I HAD NO BRAKES AT ALL. I SLID RIGHT THROUGH A BUSY INTERSECTION WITH NO WARNING. THE ABS BRAKING SYSTEM DOES NOT WORK AT ALL IN THE SNOW AND ICE. I WAS VERY LUCKY THE CARS WERE SPACED OUT, THAT KEPT ME FROM A VERY SERIOUS ACCIDENT. I HAVE READ ONLINE THAT ALOT OF OTHER PEOPLE ARE EXPERIENCING THE EXACT SAME PROBLEM WITH THE SAME MAKE,MODEL AND YEAR OF CAR. MY QUESTION IS WHY HAVE THEY NOT ISSUED A RECALL ON THE 2004 CHEVY IMPALA BEFORE IT KILLS OR SERIOUSLY INJURES OTHER PEOPLE. *TR

WHILE DRIVING ON THE FREEWAY ON A BLACK NIGHT THE HEADLIGHTS SUDDENLY WENT OUT COMPLETELY. THE DASH LIGHTS REMAINED ON AND EVERYTHING ELSE WAS NORMAL. AFTER BRAKING TO AN EMERGENCY STOP I DISCOVERED THAT IF I FLICKED THE DIMMER SWITCH THE LO-BEAM WOULD COME ON. SOME TIME LATER, WHEN I FLICKED THE DIMMER SWITCH THE HI-BEAMS CAME BACK ON. THIS SITUATION HAPPENED PERIODICALLY SINCE THEN BUT I COULD ALSO REGAIN SOME LIGHT BY FLICKING THE DIMMER. ON SEPTEMBER 4, 2015 ON A BUSY HIGHWAY AT NIGHT THE LIGHTS WENT OUT AND I COULD NOT FLICK THE DIMMER SWITCH. IT WOULD NOT CLICK. IT SEEMED TO BE JAMMED SO NO LIGHTS. AT PRESENT I HAVE HEADLIGHTS (BRIGHT ONLY) IF I HOLD THE DIMMER SWITCH UP. AS SOON AS I LET IT GO ALL LIGHTS GO OUT.

FIRST AT BUYING MY CHEVY IMPALA IT HAD 115,000MI ON IT ALREADY BUT DESPERATELY NEEDED A CAR BEING A SINGLE MOTHER. AFTER HAVING THE CAR A LITTLE OVER A MONTH THE FUEL INJECTORS BLEW WHERE MY CAR WOULD NO LONGER START. GOT IT FIXED. NEXT I HAD TO KEEP PUTTING POWER STEERING FLUID IN (ONCE EVERY WEEK) WENT TO A MECHANIC, HE SAID MY POWER STEERING IS GOING TO EVENTUALLY GO.. NEXT 2 MONTHS AFTER THAT MY CAR CAUGHT ON FIRE THROUGH THE LIGHTER. ELECTRICAL. CALLED THE FIRE DEPT. THEY HAD TO CUT THE WIRES AND PULL THE FUSE. 2 MONTHS AFTER THAT, MY TRANSMISSION BLEW. JUST LIKE THAT. I WAS DRIVING ON THE HIGH WAY AND APPROACHED AN ACCIDENT. AFTER COMING TO A COMPLETE STOP TRIED TO PICK SPEED BACK UP AND IT WOULDN'T GO ANYMORE THAN 15 MPH. I PULLED OFF TO A REST AREA, SAT THERE FOR 30MINS. REVERSED OUT OF THE PARKING LOT, PUT IT IN DRIVE, IT WOULDN'T BUDGE... NOT TO MENTION A MONTH AFTER BUYING THE CAR. THE TURN SIGNALS,, BRAKE LIGHTS, CRUISE CONTROL, FLASHERS ALL WORKED WHEN THEY WANTED TOO AND NOT WHEN I NEEDED IT TOO. CAME CLOSE TO A FEW PEOPLE RUNNING IN THE BACK OF ME DUE TO BACK LIGHTS NOT WORKING.. AND MY TEMP, GAUGE, SPEEDOMETER AND GAS GAUGE DO NOT WORK. ID BE IN PARK WITH A FULL TANK OF GAS, IT SAYS IM GOING 80MPH AND GAS IS EMPTY.. HATE THIS CAR WITH A PASSION.. VERY DANGEROUS CAR...WOULD NEVER RECOMMEND THIS CAR TO ANYONE.... *TR

MADE STOP.CONTINUED,DID NOT SEE OTHER VEHICLE IT HIT OUR CAR IN SIDE&FRONT END. WE WERE HIT AT BY ANOTHER CAR,WHICH WAS TRAVELING AT EXTREMELY HIGHER SPEED. OUR AIR-BAGS DID NOT DEPLOY AND THE IGNITION TURNED ITSELF OFF LOCKING THE KEY IN THE OFF POSITION,THE KEY COULD NOT BE REMOVED OR TURNED EITHER ON OR OFF. *JS

THE VEHICLE OWNER ALLEGES THAT HE HIT ANOTHER VECHICLE AT 60 MPH INJURIES WERE TO HIS BACK, LEG , HEAD AND CHEST. HIS HEAD HIT THE WINDSHIELD AND CHEST HIT STEERING WHEEL. THE AIR BAG DID NOT DEPLOY *BF UPDATED 08/14/14*LJ UPDATED 8/23/2017*CN

WHILE DRIVING AT NIGHT WITH THE HIGH BEAMS ON, THE HEADLIGHTS AND INSTRUMENT LIGHTS SUDDENLY GO DARK. MANIPULATING THE HIGH/LOW BEAM SWITCH ON THE STEERING COLUMN CAUSED THE LIGHTS TO TURN ON AGAIN. THIS CONDITION HAS HAPPENED SEVERAL TIMES AND OCCURS WITHOUT WARNING. IT IS A VERY DANGEROUS SITUATION. *TR

I NOTICED WHEN I GET TO 30 MPH I NOTICED A KICK IN MY TRANSMISSION, AFTER THAT IT'S SMOOTH SAILING UNTIL TAKE OFF AGAIN. I SPOKE WITH A SEVERAL MECHANIC ABOUT THE ISSUE AND WAS TOLD THAT MY TRANSMISSION SOLENOID WAS GOING OUT. THEY TOLD ME THE CHEVROLET IMPALA WERE FAMOUS FOR THAT. SO I BEEN DOING RESEARCH ON THIS SITUATION AND FOUND OUT THAT EVERY PERSON I SPOKE WITH HAVE THE SAME SITUATION GOING ON. I ALSO HAVE A FRIEND THAT HAS AN 2005 IMPALA AS WELL WITH THE SAME PROBLEM. WE HAVE STARTED A GROUP FOR THIS. WILL YOU PLEASE LOOK INTO THIS SITUATION. IT WILL BE APPRECIATED. ... IN THE MEANTIME WE ARE STARTING A PETITION. *TR

I WAS IN A K MART PARKING LOT I HIT A SPEED BUMP AND WHEN I DID MY CAR JUST SHUT OFF. RECENTLY I WAS AT WORK I GOT IN MY CAR TO GO ST HOME AND MY CAR WOULDN'T START I WAITED 20 MINUTES TRIED IT AGAIN IT STARTED UP THIS HAS OCCURRED QUITE FREQUENTLY NOW AND WHEN I TOOK IT TO MY MECHANIC HE HOOKED IT TO A CAR ANALYZING MACHINE IT JUST SAYS SECURITY FAULT. MY MECHANIC FEELS IT IS IN THE SWITCH AND MY FATHER IS A RETIRED MECHANIC AND HE SAID IT IS A BAD PART OF THE SWITCH ALSO. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE TACHOMETER WOULD NOT PROVIDE A READING. AFTER TIME PROGRESSED, THE FUEL GAUGE AND THE SPEEDOMETER BEGAN PROVIDED INACCURATE READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND THE TACHOMETER WAS INOPERABLE. THE CONTACT ALSO STATED THAT THE SPEEDOMETER CONSTANTLY DISPLAYED 30 MPH AND THE TACHOMETER CONSTANTLY DISPLAYED 1000 RPM. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE BUT WAS UNABLE TO LOCATE A FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED WHO STATED THEY NEEDED MORE THAN ONE HUNDRED COMPLAINTS ON THE WEBSITE BEFORE ISSUING A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,500.

THE SPEEDOMETER IS OUT OF CONTROL. IT WILL TELL ME I'M EITHER GOING WAY FASTER THAN I AM OR IT WILL TELL ME I'M GOING WAY SLOWER THAN I AM. IT WILL RESET ITSELF IF THE CAR IS OFF FOR TWENTY MINUTES OR SO BUT IT WILL JUST HAPPEN AGAIN IN A FEW DAYS OR HOURS. I DON'T FEEL SAFE DRIVING IN A CAR WHERE I DON'T KNOW WHAT SPEED I'M GOING. MANY OTHERS HAVE HAD THIS SAME EXACT PROBLEM IN THEIR OWN 04 CHEVY IMPALAS. IT'S AN ONGOING PROBLEM THAT NEEDS TO BE FIXED. *TR

I HAVE A ELECTRICAL PROBLEM WITH MY IGNITION SWITCH. SOMETIMES IT STARTS, SOMETIMES IT DOESN'T DO ANYTHING, SOMETIMES SECURITY LIGHT COMES ON. SOMETIMES IT SHUTS OFF. HAD IT LOOKED AT AND THEY SAID IT NEEDS A NEW IGNITION SWITCH. IS THAT UNDER A RECALL. HAD PROBLEM FOR ABOUT A YEAR OR SO, BUT THEY COULDN'T SAY FOR SURE IT IS THE SWITCH???????????? *TR

IN THE CENTER OF THE DASH IN THE CAR WHEN I ACCELLERATE I HEAR TWO THING, A WATER SWISHING SOUND AND A GRINDING SOUND COMING FROM UNDER THE HOOD . THEN MY TRACTION CONTROL LIGHT COMES ON AND SOMETIMES THE ABS LIGHT. THEN WHEN I GO TO BRAKE THERE IS ANOTHER GRINDING SOUND. THIS DOES NOT HAPPEN EVERY TIME. BUT IT DOES HAPPEN OFTEN. *TR

2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND REQUESTS REIMBURSEMENT FOR THE IGNITION SWITCH HE PAID TO HAVE REPLACED. *SMD

AS I PROCEEDED WEST DOWN RICHMOND AVE THE YOUNG LADY WAS PULLING OUT OF HER JOB PARKING LOT. SHE WAS TRYING TO HEAD EAST ON RICHMOND AVE., BUT SHE WAS TALKING ON HER CELL PHONE AND ALSO LOOKING WEST INSTEAD OF THE DIRECTION TRAFFIC WAS COMING FROM. AS SHE PROCEEDED TO CROSS 3 LANES OF TRAFFIC WITHOUT LOOKING IN THE RIGHT DIRECTION AND TALKING ON HER CELL PHONE, I START TO BLOW MY HORN AS WELL AS TRYING TO MERGE INTO THE FAR LEFT LANE TO DODGE HER FROM HITTING ME. THAT WAS A FAILED ATTEMPT SHE STILL ENDS UP SMASHING INTO MY PASSENGER SIDE PANEL ALONG WITH THE FRONT BUMPER AND TIRE. NO AIRBAGS EVER DEPLOYED. *TR

WHEN I TRIED TO TURN THE IGNITION KEY NOTHING WOULD HAPPEN THIS HAPPENED 3 SEPARATE OCCASIONS. AFTER SITTING FOR SEVERAL MINUTES IT WOULD START THIS ALSO HAPPENED TO MY BROTHERS 2004 IMPALA. TOOK IT TO MY MECHANIC AND HE FIXED IT WITH A NEW IGNITION SWITCH HAVE HAD NO TROUBLE SINCE THEN. THE PART COST $195.95 AND THE LABOR WAS $100. WE TOOK OUR CARS TO 2 DIFFERENT MECHANICS AND WAS CHARGED THE SAME PRICE WITH THE SAME PROBLEM. *TR

TRACTION CONTROL SYSTEM ACTIVATES WHEN IT SHOULD NOT. BRAKE PEDAL HAS BUZZING NOISE AND PRESSURE WHILE BRAKING FROM AROUND 35 MPH. CAUSES THE VEHICLE TO JERK TO THE RIGHT. ALSO, WHEN THE TCS ACTIVATES WHEN IT SHOULD NOT, IT DOES NOT ALLOW FOR ACCELERATION AND HAS LEFT ME PULLING OUT OF A SIDE STREET TO ALMOST GETTING STRUCK BY CROSS TRAFFIC. BOTH ARE VERY DANGEROUS SITUATIONS! *TR

VEHICLES GAUGES DO NOT WORK@! SOME ARE STUCK AND WORK PERIODICALLY OR NOT AT ALL. FALSE READINGS FOR SPEED, FUEL AND TEMPERATURE. CONTACTED THE DEALER ABOUT RECALLS AND THERE ARE NONE ALTHOUGH I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME THING. THIS CAR DRIVES HIGHWAY EVERY DAY AND THIS IS VERY DANGEROUS. I WAS TOLD THAT IT IS A PROBLEM WITH THE INSTRUMENT CLUSTER THAT IS WELL KNOW AN COST $600 TO FIX. THIS IS UNACCEPTABLE. *TR

TRACTION CONTROL TRIES TO KICK WHEN BRAKING. BRAKES ACT AS THOUGH THEY ARE PUSHING BACK AGAINST MY FOOT PRESSURE AT THIS TIME. TRACTION CONTROL MAKES A GRINDING NOISE. VEHICLE HAS TROUBLE STOPPING. TRACTION CONTROL SHUTS OFF, WARNING LIGHT TO SERVICE TRACTION CONTROL COMES ON, ABS SHUTS OFF AND LIGHT COMES ON, AND RED "BRAKES" LIGHT TURNS ON. VEHICLE DRIVES AND BRAKES JUST FINE AFTER THAT FOR THE REMAINDER OF THE DRIVE. ON OCCASION THESE EVENTS HAPPEN WHEN GOING OVER A RAILROAD TRACKS OR OTHER SIMILAR BUMPS AND BRAKES ARE NOT INVOLVED. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY RELEASED FROM THE IGNITION SWITCH INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS AT THE DEALER FOR REPAIR, THE DEALER DIAGNOSED THERE WAS AN OIL LEAK IN THE INTAKE MANIFOLD GASKET. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 126,696.

MY SPEEDOMETER HAS STOPPED WORKING WHICH IS DEFINITELY A SAFETY ISSUE. ALSO, I HAVE TO WAIT 10 MINUTES OR LONGER FOR MY CAR TO START BECAUSE OF THE SECURITY SYSTEM. I AM REQUESTING A RECALL ON THESE VEHICLES AS THERE ARE MANY CONSUMERS WITH THESE SAME PROBLEMS ON THE INTERNET. THANK YOU. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FUEL GAUGE AND SPEEDOMETER GAVE INCORRECT READINGS. THE CONTACT WAS UNABLE TO TELL THE CURRENT FUEL LEVEL OR MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE CLUSTER STEPPER MOTOR HAD FAILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 150,300.

I HAVE BEEN HAVING ISSUES WITH MY SPEEDOMETER STICKING THE PAST FEW MONTHS. MY HUSBAND TOOK MY CAR IN TO OUR LOCAL CHEVY DEALERSHIP AND WAS TOLD WE NEED TO REPLACE THE INSTRUMENT CONTROL PANEL WHICH WOULD COST AROUND $600. NOT HAPPY WITH THE FACT THAT WE WILL HAVE TO SHELL OUT THIS KIND OF MONEY FOR A FAULTY FACTORY PART, I CONTACTED THE CHEVROLET CUSTOMER COMPLAINT LINE. I WAS TOLD BY THE COMPLAINT LINE THAT THEY COULD NOT DO ANYTHING FOR US AT THIS TIME. I HAVE READ MANY COMPLAINTS IN REGARDS TO THE SAME ISSUES FROM THE FOLLOWING LINK: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T752665-DISCUSS2004_IMPALA_SPEEDOMETER_PROBLEMS.HTML IT SOUNDS LIKE THERE SHOULD HAVE BEEN A FACTORY RECALL ON THIS ISSUE A LONG TIME AGO. APPARENTLY IT IS GOING TO TAKE AN ACCIDENT OR DEATH IN ORDER FOR CHEVROLET TO MAKE THIS RIGHT. THE GOVERNMENT JUST BAILED OUT GMC NOT TO LONG AGO; HOWEVER, GMC CAN'T STEP UP AND FIX THIS. WHAT KIND OF BUSINESS DOES THIS TO THEIR CUSTOMERS. I INFORMED CHEVROLET THAT I WILL NO LONGER BUY THEIR VEHICLES. NO WONDER EVERYONE IS BUYING FOREIGN THESE DAYS. *TR

SPEEDOMETER DOES NOT DISPLAY ACCURATE MILES PER HOUR. WHILE DRIVING, THE ODOMETER WENT TO ABOUT 60 MPH, WHEN I WAS GOING ABOUT 40 MPH AND I TRIED TO DECREASE THE SPEED BY DEPRESSING THE BRAKE PEDAL BUT IT REMAINED AT 60 MPH. I CAME TO A TRAFFIC LIGHT AND STOPPED, THEN I NOTICED THAT THE SPEED WAS AT 10 MPH WHILE SETTING STILL. I ASKED ANOTHER PERSON TO DRIVE THE CAR TO SEE IF THE SAME TYPE OF THING WAS HAPPENING WITH THE SPEED ODOMETER, AND IT WAS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE MECHANIC SAID HE RESET THE ODOMETER AND SAID IF THAT DID NOT WORK, A PART WILL NEED TO BE REPLACED. THAT WORKED ABOUT TWO WEEKS, AND THE SAME THING STARTED ALL OVER AGAIN. I AM AFRAID TO DRIVE THE VEHICLE BECAUSE I CAN NOT TELL HOW FAST I AM DRIVING. WHICH POSES A SAFETY HAZARD. *TR

THE SPEEDOMETER STOPPED WORKING. IT FIRST STARTED MISREADING SPEEDS, SAYING IT WAS 30 MPH ON HIGHWAY (I WAS AROUND 55 MPH) AND THEN STOPPED READING. IT WILL WORK AND THEN MONTHS LATER START MALFUNCTIONING ONE OR TWICE, UNTIL LAST WEEK IT TOTALLY STOPPED WORKING. AL OTHER GAUGES SEEM TO BE WORKING, BUT IT MAKES A 'LIGHT FLASH' NOW AND THEN. SOME INTERIOR LIGHTS (MIRRORS) WILL STOP WORKING WHEN IT DOES THIS PANEL FLASH. I'M TOLD IT IS A CLUSTER ISSUE, KNOWN FOR THESE MODELS. I BOUGHT THIS CAR STRAIGHT FROM THE DEALER, BRAND NEW IN 2004, AND HAVE MAINTAINED PER SPEC, REGULARLY. *TR

FOR SEVERAL MONTHS NOW, MORE OFTEN WHEN SLIPPERY WINTER CONDITIONS EXIST BUT THIS CAN HAPPEN EVEN ON PERFECTLY DRY ROAD CONDITIONS. WHEN I BACK OUT OF MY DRIVEWAY AND PUT MY IMPALA INTO DRIVE AND START TO ACCELERATE THE DASHBOARD WARNING LIGHT FOR TRACTION CONTROL AND ABS BRAKING SYSTEMS. THIS HAPPENS WITH A NOTICEABLY LOUD GRINDING NOISE IN THE FRONT END. AUTOMATICALLY I RELEASE THE ACCELERATOR AND THE SYSTEMS HALF THE TIME SEEMS TO RESET ITSELF AS THE GRINDING NOISE STOPS, THE TRACTION CONTROL LIGHT GOES OUT AND THE ABS WARNING LIGHT GOES OUT AS WELL. I BEGIN TO ACCELERATE WITH NO PROBLEM AT THAT POINT. THE OTHER HALF OF THE TIME THE LIGHTS ALL STAY ON FOR THE LENGTH OF MY DRIVE, WITH THE GRINDING SUBSIDING WHEN I RELEASE THE ACCELERATOR. I TOOK THE CAR TO A CHEVROLET DEALER, EXPLAINED THE SITUATION AND THEY TOLD ME IT MAY BE A SPEED SENSOR GOING BAD. THEY WOULD HAVE TO DIAGNOSE IT AND POSSIBLY REPLACE THE SENSOR AND QUITE A LARGE COST. I ARGUED THAT IF MY BRAKES ARE NOT WORKING PROPERLY THAN THIS MAY WELL BE A SAFETY ISSUE AND CHEVROLET SHOULD REPAIR THE PROBLEM FOR FREE. NO CHANCE. I TOOK MY CAR TO ANOTHER DEALER WITH THE SAME RESULT. PAY FOR THE REPAIR. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SUDDENLY STALLED AND THE ENGINE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE IGNITION SWITCH WAS REPLACED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000. UPDATED 06/10/14 MA

THE INTERMEDIATE SHAFT IS DEFECTIVE AND CLUNKS WHEN TURNING AND LOW SPEEDS. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL BECAME DIFICULT TO DEPRESS AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM, THE THUMB AND THE ROTATOR CUP, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

TRIED TO START CAR, WOULDN'T TURN OVER EVEN THOUGH CAR HAD POWER, NO NOISES OR SOUNDS MADE WHEN TRYING TO TURN OVER EVEN THOUGH I HAD FULL POWER TO RADIO WINDERS DOORS AND ELECTRIC DASH BOARD. HAD A NEW STARTER PUT IN BECAUSE I THOUGHT THAT WAS THE ISSUE. 2 WEEKS LATER SECURITY LIGHT COMES ON WHILE DRIVING AND STAYED ON. TRIED TO TURN CAR ON SAME THING HAPPENED HAVE POWER. BUT NO TURN OVER AND SECURITY LIGHT IS STILL ON. TURNED OFF CAR TOOK OUT KEYS AND LEFT CAR ALONE CAME BACK LATER AND CAR STARTED W/O INCIDENT. NO SECURITY LIGHT ON. SAME ISSUE KEEPS HAPPENING MAYBE 4 TIMES A MONTH IF NOT MORE HAVE TO WAIT 10 MINS IN ORDER FOR CAR TO START. ISSUE HAPPENS AT GAS STATION, HOME, WORK, HOT AND COLD WEATHER. BEFORE I FIGURED OUT 10 MIN DELAY HAD CAR TOWED AND SPENT MONEY ON REPAIRS THAT AREN'T NECESSARY. NOTICED ONE DAY WHILE I SAT IN CAR FOR 10 MINS IN SUMMER HEAT WITH 3 MONTH DAUGHTER, THAT CAR MAKES A SORT OF COMPUTER HUMMING/BUZZING SOUND. AFTER THE 10 OR SO I HEAR A CLICK OR AS I CALL IT A SHUT DOWN SOUND AND THEN I AM ABLE TO START CAR. *TR

I HAVE BEEN HAVING PROBLEMS WITH MY 2004 CHEVROLET IMPALA OFF AND ON SINCE I GOT IT. THERE ARE TIMES WHEN I TURN THE IGNITION OFF AND IT WILL NOT START. THE DASH AND LIGHTS WILL WORK, BUT WHEN I TURN THE KEY OVER IT DOES NOTHING. THIS JUST RECENTLY OCCURRED WHILE I WAS OUT OF TOWN. I HAD TO LEAVE THE CAR AND GO BACK FOR IT 2 TO 3 HOURS LATER, AND IT STILL DID NOT START RIGHT AWAY. I GOT TO MY HOTEL ROOM AND TURNED THE IGNITION OFF AND IMMEDIATELY TRIED TO RESTART IT AND IT FAILED AGAIN. AFTER TOSSING AND TURNING ALL NIGHT AND WORRYING THAT I WOULD HAVE TO CALL A TOW TRUCK, THE CAR STARTED THE NEXT MORNING. I DARED NOT TURN THE IGNITION OFF UNTIL I MADE IT HOME SAFELY. THIS WAS THE SCARIEST INCIDENT OF THEM ALL, A COUNTRY GIRL BEING STRANDED IN THE CITY. I NOTICE THAT OTHER 2004 IMPALAS HAVE THE SAME PROBLEM. IT WOULD BE NICE TO GET THE PROBLEM TAKEN CARE OF. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE SPEEDOMETER AND FUEL GAUGES BOTH FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE CLUSTER INSIDE THE INSTRUMENT PANEL WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 98,186.

TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER SEVERAL ATTEMPTS, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000.

WHILE DRIVING IN HEAVY TRAFFIC, IT JUST STOPS RUNNING. MY HUSBAND PUTS THE CAR IN NEUTRAL AND IS ABLE TO START IT BACK UP AGAIN. IT HAS DONE IT A FEW TIMES SINCE THAT OCCURRENCE. THIS COULD RESULT IN A VERY SERIOUS SITUATION IF THE CAR STALLS IN AN INTERSECTION AND WON'T RESTART. THE CAR ALSO HAS A SECURITY ISSUE THAT PREVENTS US, AS THE OWNER FROM STARTING IT. THIS HAS BEEN AN ONGOING PROBLEM FROM THE PURCHASE DATE. IF YOU TURN ON THE IGNITION AND LET IT SIT FOR 10 TO 15 MINUTES, IT WILL START UP. WE NOW LEAVE THE CAR RUNNING WHEN FILLING THE CAR WITH GAS BECAUSE WE HAVE HAD TO SIT AND WAIT FOR IT TO RESTART AT THE PUMP. THIS COULD CAUSE A VERY SERIOUS PROBLEM ALSO. IF YOU GO ON LINE, YOU WILL SEE NUMEROUS COMPLAINTS ABOUT BOTH OF THESE PROBLEMS. WE BOUGHT THIS CAR USED AND KNEW WE WOULD BE RESPONSIBLE FOR SOME ISSUES, BUT NOT THIS, IT SHOULD BE A RECALL ISSUE. WE HAVE HAD TO REPLACE THE RACK AND PINION (VERY COSTLY) ALL NEW BRAKES AND ROTORS, ALL NEW TIRES, AND SOME OTHER MINOR ISSUES. I FEEL, AS DO NUMEROUS OTHER GM OWNERS, THIS IS A FACTORY DEFECT IN THE SECURITY SYSTEM (PASSLOCK KEY SYSTEM), CAUSING BOTH PROBLEMS. ANYONE HAVING THIS PROBLEM, SHOULD BE ABLE TO TAKE THE CAR TO THE DEALERSHIP AND THEY SHOULD HAVE TO FIX IT AT NO COST TO THE OWNER OF THE VEHICLE. I TOOK IT TO THE DEALERSHIP JUST AFTER WE PURCHASED IT AND HE SAID HE WOULD HAVE TO REPLACE THE IGNITION AND SOMETHING ELSE AT A COST OF ALMOST $800. I AM CERTAIN THIS CAN BE TAKEN CARE OF BY REROUTING WIRING IN THE SECURITY SYSTEM AT A VERY MINOR COST, OR JUST RESETTING THE COMPUTER SYSTEM. ANY ASSISTANCE YOU CAN GIVE WOULD BE GREATLY APPRECIATED.

ENGINE HESITATES,STALLS, AND SHIFTS HARD. HAD TO REPLACE IGNITION SWITCH AND LOCK CYLINDER, HEAT SENSOR, FUEL CAP, REPROGRAM ANTITHEFT, WATER PUMP, ALWAYS GETTING BUBBLES IN TIRES, GAUGES DNT WORK, PUDDLE ON PASS SIDE, HEATER CORE, 2 SETS OF WARPED ROTORS, TRACTION CONTROL(ABS) KEEPS GOING OFF, FOUND WIRES UNDER HOOD CHAFFED( BY RUBBING ON BELT I BELIEVE)WHICH CAUSED NO START. NEW PROBLEMS ARE LIGHTS ON DASH AND HEAD LIGHTS WILL TURN OFF AT NIGHT WHILE DRIVING, I HAVE A COOLANT LEAK WHICH I THINK ITS DUE TO BLOWN GASKET, AND TONIGHT I AM DRIVING IN FOG AND MY FRONT WINDOW FOGS UP IN 2 SECONDS. I WIPED W HAND AND REALIZED I WAS HEADING TOWARDS A PERSON WALKN. WAY TO DANGEROUS!!!!! I HAVE HAD CAR FOR ONLY 2 YRS. I AM DIVORCED W 3 KIDS AND 1 SPECIAL NEEDS CHILD W LOTS OF APPTS. I NEED A RELIABLE CAR, CANT AFFORD NEW CAR OR A SHOP TO FIX CAR. I HAVE HAD TO BECOME A MECHANIC CAUSE OF THIS CAR AND I HAVE NO TIME FOR THAT, THANK GOD FOR INTERNET, I WNT TAKE KIDS IN CAR AFTER DARK, IT UNRELIABLE AND THATS SAD. PLEASE LOOK INTO ISSUES. *TR

VEHICLE STALLED OUT / STOPPED WHILE TRAVELING DOWN THE ROAD. IT HAS DONE IT TWICE NOW. THIS CAR IS FULLY EQUIPPED WITH CRUISE CONTROL AND TRACTION CONTROL. AFTER THE FIRST TIME (THREE DAYS AGO) WE TOOK IT TO A DEALER AND THEY COULD NOT FIND ANY CODE (S) AND OR REPLICATE IT. IT JUST HAPPENED AGAIN TODAY. BOTH TIMES THE CAR STARTED RIGHT UP. THIS COULD BE A DISASTER AT HIGH SPEEDS ON AN INTERSTATE. THANK YOU. *TR THE CONSUMER STATED THE VEHICLE STALLED FOR A THIRD TIME. THE DEALER RAN IT FOR CODES AND IMMEDIATELY, IT CAME BACK AS A PROBLEM WITH THE MASS AIR SENSOR. IT WAS REPLACED AND SO FAR, THERE HAVE BEEN NO MORE PROBLEMS. UPDATED IVOQ 08/01/12

WHILE DRIVING ON THE INTERSTATE TO BEGIN OUR VACATION, THE SPEEDOMETER BEGAN SHOWING INCREASED SPEED WHILE CRUISE CONTROL WAS SET. WE WERE GOING 65, BUT THE SPEEDOMETER EVENTUALLY REGISTERED 120 MPH. AFTER CRUISE WAS TURNED OFF, IT CONTINUED TO READ 120 MPH, REGARDLESS OF ACTUAL SPEED. WE HAD TO USE OUR GPS TO MONITOR SPEED FOR THE ENTIRE 1300 MILE ROUND TRIP! GM HAS RECALLED OTHER MODELS WITH THE SAME PROBLEM. WHY HASN'T A RECALL BEEN ISSUED FOR THE IMPALA? *TR

LAST JULY THE DASH LIGHTS AND INTERIOR PANEL LIGHTS STOPPED WORKING. THEY COULD BE MADE TO WORK INTERMITTENTLY BY WIGGLING THE HEADLAMP SWITCH AND / OR BANGING ON THE INSTRUMENT PANEL. LAST NIGHT MY SON WAS DRIVING HOME AT APPROXIMATELY 9:30 PM ON A 4 LANE SECONDARY ROAD AT APPROXIMATELY 45 MPH IN MODERATE TRAFFIC AND ALL OF THE HEADLAMPS WENT OUT WITH NO WARNING, LEAVING HIM UNABLE TO SEE THE ROAD AHEAD. HE RAN OVER A CURB, BUT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND BRING IT TO A STOP IN A NEARBY PARKING LOT. HE AND HIS PASSENGERS (2) WERE VERY SHAKEN EMOTIONALLY. THE CAR WAS LEFT THERE OVERNIGHT. WHEN IT WAS PICKED UP DURING THE DAYLIGHT HOURS TODAY, THE HEADLIGHTS WERE WORKING AGAIN. AFTER DRIVING IT HOME AND TURNING THE HEADLIGHTS ON AND OFF MANUALLY, THEY QUIT AGAIN. THEY COULD BE MADE TO WORK INTERMITTENTLY BY WIGGLING THE DIMMER SWITCH / TURN SIGNAL LEVER ON THE STEERING COLUMN. I CALLED THE CHEVROLET DEALERSHIP NEARBY AND WAS TOLD THAT THIS WAS A COMMON PROBLEM AND THE PART WAS OVER $500. I BELIEVE THIS TO BE A SEVERE SAFETY PROBLEM IF THIS IS COMMON TO THESE VEHICLES, AS MY SON AND HIS PASSENGERS COULD HAVE BEEN SERIOUSLY IF NOT FATALLY INJURED HAD THE CIRCUMSTANCES BEEN DIFFERENT. *TR

SPEEDOMETER WORKS SOMETIMES. OTHER TIMES IT GETS STUCK ON MPH. I CAN BE SITTING STILL AND THE SPEEDOMETER WILL READ 52 MILES PER HOUR. OTHER TIMES IT WILL KEEP GOING UP UNTIL THE NEEDLE IS MORE THAN BURIED. *TR

WHEN I TRY TO START MY CAR, IT WILL NOT START. I HAVE TO WAIT 10 MINUTES AND THEN TRY AGAIN. IT IS GETTING WORSE AND I HAVE HAD TO WAIT UP UNTIL ONE HOUR TO BE ABLE TO START CAR. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT AT ON THREE SEPARATE OCCASIONS TO TRY TO GET THE PROBLEM RESOLVED AND THEY HAVE NOT FIXED IT. SOMETIMES, I CAN GO A WEEK WITHOUT THIS HAPPENING AND AT OTHER TIMES, IT HAPPENS TO ME SEVERAL TIMES IN A DAY. I HAVE BEEN LATE TO WORK COUNTLESS TIMES DUE TO THIS AND BEEN INCONVENIENCED. IT IS SCARY BECAUSE I AM NOT SURE IF IT COULD BE AN ELECTRICAL ISSUE OR WHAT ELSE COULD HAPPEN AS A RESULT OF THIS DEFECT. I'M NOT SURE IF THE PROBLEM COULD BE THE KEY, IGNITION SWITCH OR SOMETHING EVEN MORE DETAILED.

WHEN DRIVING DOWN THE ROAD THE DASH CONTROLS {SPEEDOMETER AND TEMP GAUGE] STOP WORKING .. I COULD BE DRIVING AT 40 BUT THE SPEED ODOMETER READS 120 AND WHEN STOPPED AT A RED LIGHT IT COULD READ 80 {SITTING STILL} ALSO HAVE HEARD OF MANY OF THE IMPALA AND CHEVROLET CARS AND TRUCK HAVING THE SAME ISSUE. I ONLY DROVE MY CAR 62000 MILES SINCE I BOUGHT IT IN 2004. MY FRIENDS WENT OUT AT 43000 AND I WAS LUCKY AND GOT 53000 MILES. THEY WANT TO CHARGE 900.00 TO FIX THEIR MESS. I HAD A FORD THAT WAS A 1969 AND THE SPEED ODOMETER AND TEMP GAUGES WORKED TIL I SOLD IT AND NEVER HAD THIS PROBLEM. I WANT JBA TO FIX IT AT THEIR EXPENSE CAUSE MY CAR HAS NEVER BEEN WRECKED AND IT IS THE FIRST BRAND NEW CAR I EVER OWNED. I THINK THEY SHOULD HAVE A MAJOR RECALL ON THESE VEHICLES CAUSE THEY ARE CHARGING AN ARM AND LEG FOR THEM ONLY TO HAVE TO FIX THEM AFTER A FEW THOUSAND MILES. I HAVE NO CLUE HOW FAST I AM DRIVING I JUST FIND A CAR OR TRUCK THAT LOOKS LIKE IT IS DOING THE SPEED LIMIT AND FOLLOW IT. I AM NOT RICH AND CANNOT AFFORD TO HAVE IT FIXED RIGHT NOW. I AM LAID OFF FOR THE SUMMER. I DRIVE A SCHOOL BUS AND DO NOT GET PAID WHILE I AM OFF FOR THE SUMMER. SO PLEASE CONSIDER A RECALL ON ALL THESE VEHICLES BEFORE SOMEONE GETS A MAJOR TICKET BECAUSE OF A DEFECT. ## VIN FAILED ## 2004 CHEVROLET IMPALA ## *TR

INSTRUMENT CLUSTER DOES NOT WORK. SOMETIMES THE GAUGES STICK AND I DO NOT KNOW HOW FAST IM GOING OR HOW MUCH GAS IS IN THE CAR. *JS

THE HEATER COMPLETELY STOPPED WORKING BUT WAS FINALLY ABLE TO GET THE PASSENGER SIDE TO WORK (IT HAS DUAL TEMP. CONTROLS). THE TURN SIGNALS WORK JUST WHEN THEY WANT TO AND THE WINDSHIELD WIPERS DO THE SAME. THEY JUST STOP WORKING WITH NO WARNING WHAT SO EVER. HAVE TAKEN IT TO SEVERAL DIFFERENT PLACES TO HAVE IT LOOKED AT BUT NOBODY CAN DETERMINE THE CAUSE OF THESE PROBLEMS. HOWEVER, UPON THE RESEARCH I'VE DONE SINCE THESE PROBLEMS BEGAN I'VE FOUND I'M NOT THE ONLY ONE EXPERIENCING THESE SAME ISSUES YET THERE HAS BEEN NO KIND OF RECALLS TO FIX IT. *TR

IN MAY 2012 MY HEADLIGHTS ON MY CAR STARTED TO NOT COME ON WHEN NEEDED. THEN THEY WOULD COME ON 10-30 MINUTES AFTER THE CAR WAS STARTED. THE HEADLIGHTS STARTED "FLASHING" WHILE THE CAR WAS DRIVING. THE HEADLIGHTS WENT COMPLETELY OUT AFTER ABOUT A MONTH. I HAVE HAD THE DIMMER SWITCH REPLACED, AND THE LIGHTS ARE NOT WORKING AT ALL NOW. THE BRIGHT BARELY COME ON AND I HAVE TO HOLD THE STICK DOWN THE WHOLE TIME I WANT TO USE THEM. SOMETIMES IF I NEED TO DRIVE A NIGHT I USE THE FOG LIGHTS WHICH HAVE RECENTLY DECIDED NOT TO WORK AT ALL. THIS IS THE WORST CAR I HAVE EVER OWED. I HAVE HAD PLENTY OF ISSUES WITH THIS CAR ON OTHER ISSUES. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT A CLUNKING SOUND EMITTED FROM THE STEERING COLUMN WHILE DRIVING OVER BUMPS OR WHILE TURNING. THE FAILURE RECURRED AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. AN AUTHORIZED DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09E005000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

INTERMITTENTLY WHEN DRIVING VEHICLE AT NIGHT AND SWITCHING ON HIGH BEAMS, THEN WHEN SWITCHING BACK TO LOW BEAMS, THE HEADLIGHTS GO OFF COMPLETELY. I HAVE TO REMEMBER TO PUT THE FOG LIGHTS ON, SO IF THE LIGHTS GO OUT I WILL STILL BE ABLE TO SEE. *TR