There are 16 owner-reported body & structure complaints for the 2008 Chevrolet Impalain NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The back driver’s side door of my 2008 Impala is not locked, but it cannot be opened. I’ve read online that this happens on other Impalas. Because this is a major safety issue, as well as a major inconvenience, these vehicles should be recalled and repaired at no cost to the owners. People should be able to enter and exit through all doors of a vehicle, especially during an emergency. Because of this defect, Impalas should be recalled and repaired at no cost to the owner.
REAR DOOR LOCKS DONT WORK WHEN TRYING TO GET CHILDREN OUT OF CAR. DOORS DON'T UNLOCK. REAR DOORS DO NOT LOCK OR UNLOCK OFTEN.
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR COULD NOT BE UNLOCKED FROM OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LOCK ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY FOUR MONTHS LATER, THE DRIVER SIDE DOOR FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 04/08/16*LJ
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE KEY USED TO OPEN THE DRIVER SIDE DOOR DID NOT OPEN THE PASSENGER SIDE OR TWO REAR DOORS OF THE VEHICLE. THE CONTACT HAD TO ROLL THE PASSENGER SIDE AND TWO REAR WINDOWS DOWN TO OPEN THE DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.
FOWLER CHEVROLET, PART OF HTTP://WWW.FOWLERAUTO.COM/ WITH FOWLER TOYOTA, REPAIRED OUR 2008 IMPALA AFTER AN ACCIDENT. FIRST ROUND REPAIRS WERE $9,800 ON A $12,000 VEHICLE AND THEN CARFAX SHOWED FRAME DAMAGE ABOVE AND BEYOND THE ACCIDENT NOTATION AFTER THE REPAIRS! ON THE SAME DAY OF THE ACCIDENT, I EMAILED THE BODY SHOP "PLEASE DON'T PROCEED WITH SIGNIFICANT REPAIRS UNTIL THE FRAME STRUCTURE IS DETERMINED TO BE FINE ", BUT THEY STARTED WITHOUT CONTACTING ME. OUR INSURANCE COVERED LIKE TIRES AND THE DEALERSHIP EVEN WANTED ME TO GO GET THE REPLACEMENT GOODYEAR TIRE AND BRING TO THE DEALERSHIP! IT WAS IN THE SHOP OVER 7 WEEKS AND INSURANCE ONLY COVERED FOR 30 DAYS OF A RENTAL VEHICLE, BUT SINCE WE WERE RENTING FROM THEIR FLEET, THEY HAD NO INCENTIVE TO GET IT DONE. WE ENDED UP TAKING IT TO SOUTHPOINTE CHEVROLET TO MINIMIZE THE NOISES COMING OUT OF THE REPAIR AREA AND HAVE NEVER BEEN REIMBURSED. I REQUESTED QUALITY ASSURANCE IN WRITING REGARDING THE REPAIR AREA AFTER THE CARFAX CONCERNS. I ALSO REQUESTED MORE INFORMATION REGARDING IF THE WELDER WAS CERTIFIED ETC..., BUT HAVE NOT RECEIVED ANYTHING SUBSTANTIAL IN WRITING. THE BODY SHOP MANAGER, CHRIS HELM, WAS TERMINATED SOON AFTER OUR REPAIRS. THE BODY SHOP MANAGER STATED THAT GENERAL MOTORS/CHEVROLET SENT IN A REPRESENTATIVE TO REVIEW THE REPAIRS AND BACKED THE DEALERSHIP 100%. I REQUESTED SOMETHING IN WRITING FROM GENERAL MOTORS/CHEVROLET AFTER SENDING THE PICTURE OF THE REPAIRS AND THEY WON'T PUT ANYTHING IN WRITING. FOWLER CHEVROLET AND FOWLER AUTO GROUP REFUSE TO RESOLVE THE OUTSTANDING ISSUES. I WILL NEVER USE THEM AGAIN. CAN YOU HELP PREVENT OTHER UNSAFE REPAIRS LIKE IN THE PICTURE?
THE POWER LOCKING MECHANISM FAILURE. THE ONLY DOOR THAT CAN BE UNLOCKED BY THE KEY FOB IS THE DRIVER'S DOOR. ALL OF THE OTHER DOORS MUST BE MANUALLY UNLOCKED. IF SOMEONE NEEDS TO ENTER THE VEHICLE FROM THE PASSENGER SIDE, THE WINDOW MUST BE OPENED TO ALLOW THE PERSON ON THE PASSENGER SIDE OF THE VEHICLE TO REACH IN AND UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND WAS TOLD THE THE ACTUATOR IN THE DOORS WERE MALFUNCTIONING, AND THE COST WOULD BE $1,300.00 TO HAVE THEM REPAIRED. VEHICLE HAS NOT BEEN REPAIRED.
WHILE THE VEHICLE WAS STOPPED, THE DRIVER'S SIDE REAR DOOR WOULD NOT OPEN. IT DOES NOT OPEN ONE MONTH LATER, AFTER MULTIPLE ATTEMPTS TO LOCK AND UNLOCK DOOR AND ENGAGING THE HANDLE FROM INSIDE AND OUT. IN THE EVENT OF ACCIDENT OR EMERGENCY, THE INABILITY TO OPEN THE DOOR COULD QUICKLY RESULT IN DEATH OR INJURY. IN A FAMILY WITH THREE VEHICLES OF THIS MAKE AND MODEL, ALL THREE HAVE EXPERIENCED THIS PROBLEM. CHEVROLET DEALER WAS UNWILLING TO INFORM MANUFACTURER OF DEFECT. *TR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE DOORS WERE OPENED, AN ABNORMAL NOISE WAS HEARD AND STOPPED ONCE THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
I HAVE READ MANY OTHER COMPLAINTS SIMILAR TO MINE . I WAS DRIVING YESTERDAY AND THE "SERVICE STABILITRAK, SERVICE TRACTION CONTROL" WARNINGS CAME ON. AFTER A FEW MINUTES "ENGINE POWER REDUCED" WARNING CAME ON AND THE CAR WOULD NOT RUN OVER 50 MPH. THIS IS ON A 2008 CHEVROLET IMPALA. I WAS DRIVING 45 MPH AND WHEN THE LIGHTS COME ON ,THEY JUST AS QUICKLY TURN OFF AND ON AGAIN. THE CAR SHOOK AND THE THROTTLE WAS A BIT OFF. IT WAS VERY SCARY TO DRIVE, ESPECIALLY SINCE THIS HAPPENED AT NIGHT AND IT IS NOT THE FIRST INCIDENT.AS OF TODAY, THIS IS THE 5TH TIME I HAVE DEALT WITH "REDUCED ENGINE POWER"/"SERVICE STABILITRAK". SUCH A SAFETY ISSUE. INSTEAD OF BEING SCARED OF GETTING INTO AN ACCIDENT, I'M FEARFUL I WILL BE THE ONE CAUSING THE PILE UP. *TR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WAS UNABLE TO OPEN. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR WAS USED IN ORDER TO EXIT THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,400.
THE DOOR LOCK ON THE DRIVER REAR DOOR FAILED TO OPEN. THEY LOCK BUT DON'T OPEN. THIS IS A SEVERE SAFETY HAZARD BECAUSE THE LOCKS ARE AT THE BACK/REAR OF THE CAR AND CANNOT BE ACCESSED FROM THE FRONT. .I CANNOT ENTER AND REMOVE MY GRANDCHILDREN FROM THERE CAR SEATS IN AN EMERGENCY LIKE A CAR FIRE AND CAR ACCIDENT WHERE THEY ARE STILL IN THE ROAD. *TR
EXTREME INSIDE REAR TIRE WEAR IN A VERY SHORT TIME. *TR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO LOCK AND COULD NOT BE OPENED AT ALL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR BOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 83,000.
EXCESS WHISTLING NOISE ON THE DRIVERS SIDE WINDOW. DEALER NOT AWARE OF ANY OTHER PROBLEMS LIKE THIS WITH OTHER IMPALAS. TAKEN INTO DEALERSHIP 7 TIMES AND EACH TIME THEY ADJUST THE WINDOW BUT DO NOT REPLACE ANY WEATHER STRIPPING OR WINDOW MECHANISMS BECAUSE GM WILL ONLY COVER THE REPLACEMENT PARTS IF THEY ARE FOUND TO BE DEFECTIVE. *TR
AIR WHISTLING IN DRIVERS SIDE WINDOW OR DOOR. DEALER AND GM STATE THIS IS NORMAL THAT THERE IS NOTHING TO BE DONE. *TR
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. DURING RAINY WEATHER CONDITIONS, WATER ENTERED THE VEHICLE THROUGH THE DASHBOARD CAUSING THE VEHICLE TO STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 110,115.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026