2009 Chevrolet Impala Complaint Log

AFTER GETTING NEW BRAKES PUT ON MY CAR, THE LOW TIRE PRESSURE LIGHT WOULD COME ON FOR DIFFERENT TIRES. IT WAS RANDOM AND AFTER CHECKING THE TIRE PRESSURE THEY WERE ALL FINE. THE LIGHT IS ON ALL THE TIME AND WHEN I CHECK MY TIRE PRESSURE ON THE DASH PANEL THEY ALL FOUR READ 0 TIRE PRESSURE. I HAVE TO CHECK THEM MANUALLY WHICH SOUNDS PETTY BUT I PAID FOR THIS OPTION I SHOULD BE ABLE TO USE IT. MY REMOTE CAR STARTER DOESN'T WORK BECAUSE THIS ERROR MESSAGE IS ON. I'VE HAD IT RESET AND IT COMES RIGHT BACK ON. I WAD TOLD THE WHEEL SENSORS WERE BROKE WHEN GETTING THE BRAKES FIXED AND THAT THEY COST AROUND $100 EACH. THERE HAS TO BE SOME WAY TO MAKE THESE SO THEY DON'T GET BROKEN WHILE GETTING NORMAL MAINTENANCE DONE SO I NOW HAVE A HUGE ADDITIONAL COST THAT FAR EXCEEDS THE COST OF GETTING THE BRAKES. *TR

SERVICE AIRBAG LIGHT COMES ON INTERMITTENTLY, BUT GOES OUT IN COLD WEATHER

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THE ACCELERATOR PEDAL POSITION SENSOR FAILED AND CALLED THE VEHICLE TO SLOW DOWN TO 40 MPH. THE CONTACT STATED THAT THE TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT WHEN THE FAILURE OCCURRED. THE SENDING UNIT WAS REPLACED AND THE VEHICLE BEGAN TO PERFORM NORMALLY. THE DEALER INFORMED THE CONTACT THIS WAS A KNOWN PROBLEM. THE FAILURE AND CURRENT MILEAGE WAS 81,506. *TR

CPSC: I1450233A. 2009 CHEVROLET IMPALA. CONSUMER STATED THAT HE HAS CONTACTED THE DEALER TO INFORM THEM HE HAD A BROKEN CONTROL ARM, AFTER FINDING OUT SEVERAL OTHERS HAD THE SAME ISSUE. *LN

THE AIRBAG NEEDS SERVICING LIGHT COMES ON AS SOON AS I START THE ENGINE AND THE SEATBELT LIGHT FOR THE PASSENGER SEAT GOES ON EVEN IF THERE IS NOONE IN THE SEAT AND IT STAYS ON WHEN THERE IS A PASSENGER. THE CAR WAS NEVER IN AN ACCIDENT OR ANY KIND OF COLLISION. THIS IS JUST GOING TO BE ANOTHER UNNECESSARY EXPENSE. *TR

I WAS DRIVING AND THE MESSAGE LOOSING ENGINE POWER AND STABILITY CONTROL SYSTEM STARTED FLASHING. THE CAR STARTED SLOWING DOWN AND I COULDN'T STEER. I HAD SOMEONE LOOK AT IT AND THEY TOLD ME WHAT WAS WRONG. I ALSO LOOKED ONLINE AND SAW THE MANY COMPLAINTS AND GM IS AWARE. I PARKED THE CAR UNTIL I AM ABLE TO HAVE IT SERVICED. THE ISSUE SEEMS TO BE A ACCELERATOR SENSOR SWITCH MALFUNCTION. IF I WAS GOING AT A FASTER SPEED OR WAS ON THE HIGHWAY THIS COULD HAVE CAUSE AN ACCIDENT. I CALLED GM AND THEY STATED THEY SEE NO REPORTED ISSUES. *TR

CHEVY IMPALA. 3.5 6CYL. VEHICLE STUCK IN PARK. ELECTRIC PIGTAIL GROUND WIRE FOR SHIFTING BROKE. VEHICLE CANNOT BE MOVED OUT OF PARK UNLESS SOLENOID IS PRESSED BELOW CENTER CONSOLE. WIRES LOOSE COULD BE POTENTIAL FIRE HAZARD. GM REFUSES TO ISSUE RECALL. TALKED TO BRANDY AT GM 800-630-2438 ON 7/1/2013 COMPLAINT NUMBER/SERVICE REQUEST [XXX]. SAYS NOTHING SHE CAN DO AND REFUSES TO ADMIT ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MINE SEEMS TO HAVE THE SAME PROBLEMS AS MOST PEOPLE. TRACTION CONTROL. SERVICE AIRBAG, REDUCED ENGINE POWER LIGHTS COME ON. CAR DIES WHILE DRIVING ONCE THE LIGHTS COME ON. DOORS DON'T UNLOCK UNLESS IT'S DONE MANUALLY. MESSAGES FLASH ON MY READOUT OVER AND OVER AGAIN. TELLS ME TO CHECK TIRE PRESSURE ON EACH TIRE EVEN THOUGH THE PRESSURE IS FINE. DETECTS PASSENGER IN PASSENGER SEAT WHEN THERE IS NOTHING IN THE PASSENGER SEAT. RIDICULOUS! I AM NOT EVER BUYING ANOTHER ONE!! *JS

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING ON THE HIGHWAY, THE VEHICLE EXPERIENCED REDUCED ENGINE POWER AND STALLED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT EXPERIENCED A SIMILAR FAILURE THREE YEARS AGO. THE VEHICLE WAS TAKEN TO MCDERMOTT CHEVROLET WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ALSO TOOK THE VEHICLE TO THE SAME DEALER BECAUSE THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT BELIEVED THAT THE INDICATOR WAS ILLUMINATED DUE TO NHTSA CAMPAIGN NUMBER: 16V507000 (AIR BAGS, ELECTRICAL SYSTEM). THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS NOT DUE TO THE RECALL AND REFUSED TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

WHEN I DRIVE ALL OF A SUDDEN THE CHECK ENGINE LIGHT COMES ON WITH A REDUCED ENGINE POWER WARNING AND A MESSAGE TO CHECK STABILTRACK. AFTER THREE OR FOUR SHUTTING ENGINE OFF AND RESTARTING THE CAR THE LIGHT GOES OFF FROM ANYWHERE TO 3 OR 4 DAYS TO MAYBE A MONTH OR SO. IT IS INTERMITTENT. THE DEALER SAYS IT HAS NEVER HEARD OF THAT HAPPENING AND I CAN'T BELIEVE THAT. MY CAR HASN'T STALLED AS OF YET BUT I AM CONCERNED OF THE SAFETY OF MY PASSENGERS AND MYSELF.

WHILE DRIVING MY 2009 CHEVROLET IMPALA IN A 55 MPH ZONE, A SERIES OF WARNINGS APPEARED ON THE DASH: ENGINE POWER REDUCED, SERVICE STABILITRAK, CHECK ENGINE. IMMEDIATELY THE CAR WOULD NOT ACCELERATE, AND SPEED DECREASED TO ABOUT 10 MPH. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE AIR BAG WIRING THAT WAS UNDER THE FRONT SEAT WOULD REQUIRE REPLACING. HE CONTACT STATED THAT THE SAME FAILURE HAD OCCURRED ONE YEAR PRIOR TO THE RECENT FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 35,600. *TR

DRIVING 65 ON FREEWAY CAR SLOWS DOWN TO 40 CHECK ENGINE LIGHT SAYS SERVICE TRACTION CONTROL. *TR

ALARM CAME ON THAT READ SERVICE TRACTION CONTROL - ENGINE POWER REDUCED. I WAS TRYING TO PASS A SEMI-TRAILER WITH ANOTHER CAR DIRECTLY BEHIND ME. THE ENGINE SUDDENLY WENT DEAD AND ANOTHER ALARM READ STARTING DISABLED. THERE WAS NOTHING I COULD DO. IF THE CAR BEHIND ME HAD NOT NOTICED MY CAR ROLLING TO A STOP I WOULD HAVE BEEN REAR ENDED AND SENT INTO THE TRUCK. THIS IS A SERIOUS LIFE-THREATENING SITUATION AND IT NEEDS TO BE ADDRESSED IMMEDIATELY. *TR

MY IMPALA HAS A VERY BAD ELECTRICAL PROBLEM. MY AIR BAG LIGHT HAS BEEN ON AND THE MANUAL SAID IT CAN DEFLATE AT ANY GIVEN TIME. MY WIPERS HALF THE TIME DON'T WANT TO COME ON OR WORK. MY HORN AND ALARM SOMETIMES WORKS AND SOMETIMES DOESN'T. THE CAR SHAKES REALLY BAD WHEN I DRIVE IT, ESPECIALLY THE STEERING WHEEL. IT ALSO BURNS OIL LIKE CRAZY.I TRUST MY 99' CHEVY SUBURBAN OVER MY BRAND NEW 09' IMPALA. IT IS THE MOST DANGEROUS CAR I HAVE EVER HAD AND I WISH I NEVER WOULD HAVE BOUGHT IT. IT DEFINITELY HAS TRIPLE THE AMOUNT OF PROBLEMS THEN MY 99' SUBURBAN HAD. *TR

WHILE OPERATING THE VEHICLE I NOTICED THICK WHITE SMOKE COMING UP FROM UNDER MY SEAT, I PUT DOWN THE WINDOWS WAS ABLE TO PULL OFF TO A SAFE SPACE AND BY THAT TIME VISIBLE FIRE WAS COMING UP FROM AROUND THE EDGES OF THE SEAT I HIT THE ONSTAR BOTTON TOLD THEM MY CARE WAS ON FIRE THEY DISPATCHED POLICE AND FIRE DEPARTMENT. AFTER THE FIRE WAS EXTINGUISHED THE FIRE DEPARTMENT SAID THAT IT APPEARED TO THEM THAT THE WIRING FROM THE SEAT MOTOR AT SHORTED OUT AND BURNED THROUGH THE WIRE CASING WHICH THEN CAUGHT THE SEAT I WAS SITTING IN ON FIRE. THE AUTO BODY ALSO STATED THAT THAT APPEARED TO BE WHAT HAPPENED TO THEM AS WELL. *TR

I RECENTLY PURCHASED A CHEVROLET IMPALA LTZ 2009 MODEL A FEW MONTHS AGO AND IT HAS 82,000 ON IT. WHILE DRIVING ON THE HIGHWAY MY CHECK ENGINE LIGHT CAME ON. IT SAID THAT I HAD A BAD ACCELERATOR SENSOR. FOLLOWED BY A FLASHING LIGHT THAT SAID MY CAR HAD REDUCED ENGINE SPEED. I HAVE LOOKED UP MANY TIMES ABOUT THIS ISSUE WITH MY CAR AND MANY OTHER PEOPLE HAVE HAD PROBLEMS WITH A BAD GAS PEDAL. GM KNOWS AND I'M CONFUSED AS TO WHY THEY NEVER ASKED FOR A RECALL ON THIS. *TR

THE FIRST TIME MY ENGINE CONTROL LIGHTS TURNED ON WAS WHEN I WAS BACKING UP OUT OF A PARKING SPACE. AS TIME WENT BY THE LIGHTS STARTED TO COME ON CONTINUOSLY. THE LIGHTS KEPT TELLING ME TO SERVICE TRACTION CONTROL. THEN THE CHECK ENGINE LIGHT CAME ON. I THEN TOOK MY CAR INTO FRIENDLY CHEVY IN MINNESOTA. THEY DID 3000 DOLLARS WORTH THE WORK AND NEVER FIXED THE PROBLEM I WENT IN FOR.THE LIGHTS ARE STILL COMING ON AND IT SCARES THE LIFE OUT OF ME.. I PAID 9,000 FOR IT. ALSO PUT IN 3000.00 INTO IT FOR REPAIRS. WHAT A PIECE OF JUNK. I TRIED TO TAKE IT BACK BUT THEY SAID THERE WAS NOTHING I COULD DO ABOUT IT EXCEPT TRADE IT IN FOR 3000.00 LESS THEN WHAT I PAID FOR IT.ABSOLUTELY UNACCEPTABLE!!! I WILL NEVER BUY ANOTHER CHEVROLET AGAIN. TERRIBLE SERVICE. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AS THERE WAS A SUDDEN REDUCTION IN ENGINE POWER. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

ABOUT 2 MONTHS AGO I WAS ON THE INTERSTATE & I RECEIVED THE MESSAGE 'SERVICE STABILITRAK , ENGINE POWER REDUCED '. I WAS USING CRUISE CONTROL AT ABOUT 75 WHICH IMMEDIATELY CUT OFF , THE CARS SPEED DROPPED QUITE A BIT, I STOPPED FOR FUEL, TURNED THE CAR BACK ON & THE ERROR WAS GONE. JUST A FEW DAYS AGO THE SAME ISSUE HAPPENED, I WAS ONLY GOING ABOUT 40 THIS TIME, THE MESSAGE FLASHED & MY CARS POWER IMMEDIATELY BEGAN TO DROP. I COULD FEEL THE CARS HESITATION WHEN I ATTEMPTED TO ACCELERATE & THEN IT JOLTED A FEW TIMES & CRUISED FINE. THE ISSUE SEEMS TO BE A SENSOR IN THE PEDAL WHICH IS COMMON WITH THIS CAR. THE FACT THAT MY ENGINES POWER CAN CUT AT ANYTIME ,INCLUDING IN THE MIDDLE OF HIGHWAY TRAFFIC IS A SCARY THOUGHT. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE FUEL GAUGE WENT DOWN TO ZERO. ALSO, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

MY TRACTION CONTROL LIGHT CAME ON ALONG WITH THE ABS LIGHT AND THE INFORMATION CENTER SAID SERVICE TRACTION CONTROL. THE DEALER WILL NOT DO ANYTHING WITH OUT ME PAYING FOR IT. IT APPEARS FROM MY RESEARCH THIS IS A COMMON PROBLEM WITH THE IMPALA. MINE DID NOT SHUT DOWN BUT I AM SURE THAT IS NOT FAR OFF. *TR

I AM HAVING SIMILAR ISSUES AS EVERYONE ELSE, WHEN DRIVING ON THE FREEWAY, I WAS GOING ABOUT 70 MPH AND THAN MY SERVICE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY ENGINE POWER REDUCED WITH THE MIL LIGHT, THE CAR SPEED IMMEDIATELY DECREASED TO ABOUT 50 MPH, NO ACCIDENT OCCURRED, PULLED OVER AND LET IT SIT FOR AWHILE THAN RESTARTED IT. IT IS INTERMITTENT AND OCCURS RANDOMLY. IT IS SAFETY CONCERN AS THIS CAN CAUSE AN ACCIDENT. THE AIR BAG LIGHT ALSO COMES OFF AND ON, I HAD TAKEN TO CHEVY DEALER AND WAS ADVISED THE AIR BAG SENSOR NEEDED TO BE REPLACED, WAS ABOUT $500 IN WORK, AND IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY. I AM NOT ABLE TO AFFORD THE REPAIR SO I AM DRIVING IN A VEHICLE WHERE IF THEIR IS AN ACCIDENT, THE AIR BAGS WILL NOT DEPLOY. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED. THE CONTACT ALSO STATED THAT A RATTLING NOISE WAS HEARD FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE TURN SIGNALS, HOWEVER, WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 37,614. THE VIN WAS NOT AVAILABLE.

ABOUT 2 WEEKS AGO MY SERVICE TRACTION CONTROL LIGHT APPEARED ON THE DASH. BEING THE PERSON THAT I AM I WAS VERY CONCERNED WITH THIS ISSUE AND TOOK IT TO HAVE IT CHECKED BY THE DEALERSHIP. THEY TOLD ME THAT THIS WILL OCCASIONALLY COME ON WITH THE AMOUNT OF RAIN WE HAD IN OUR AREA.THEY SAID WHEN IT HAS THE OPPORTUNITY TO DRY OUT IT WILL GO OFF. WELL TO DATE IT HAS NOT GONE OFF BUT STAYS ON THE MAJORITY OF THE TIME. NOW IT IS HAVING FUN WITH THE REDUCE POWER LIGHT WHICH BASICALLY SLOWS DOWN THE CAR. NOT ONLY ARE THE FLIP FLOPPING BUT WHEN I PUSH THE BRAKES IT SOMETIMES ACTS AS IF IT WILL CATCH BUT THEN LET GO AND CATCH AGAIN. HOW SCARY IS THIS WHEN YOU FEEL YOUR BRAKES WILL NOT STOP THE CAR? THIS IS NOT A GOOD FEELING. CALLED THE DEALERSHIP TO GET AN APPOINTMENT AND IT WILL COST ME $85 TO $100 TO HAVE THIS PUT ON A MACHINE TO SEE WHAT THE PROBLEM IS. AND GET THIS JUST LIKE EVERYONE ELSE THIS IS NOT A COVERED PROBLEM. MY QUESTION IS WHY? I HAVE TRIED VERY HARD TO STICK WITH CHEVROLET PRODUCTS BUT THIS IS REALLY MAKING ME RETHINK MY DECISION. EVERYONE SEEMS TO BE HAVING THE SAME ISSUES WITH THESE ALERTS AND SENSORS. I AM NOT ONE TO SINK A WHOLE LOT OF MONEY INTO A CAR WITH REPAIRS, I WILL GET RID OF IT IMMEDIATELY. I MAINTAIN MY CAR ON A REGULAR BASIS. *TR

I NOTICED THE SERVICE STABILITITRAK LIGHT CAME ON SEVERAL TIMES BUT AFTER SHUTTING OFF THE CAR IT DOES NOT COME BACK ON UNTIL ANOTHER DAY ON JULY 1, 2013 I TOOK MY CAR TO THE DEALER SHIP IN TEMPLE TX BECAUSE OF MY EXTENDED WARRANTY, TOLD THEM THAT GAS GAUGE WAS SAYING I WAS OUT OF GAS (EVEN AFTER I FILLED IT) AND THE SERVICE STABILITITRAK CAME AND THE DAMPENER SOLENOID COULD BE BAD. THEY FIXED THE GAS GAUGE BUT TOLD ME THEY COULD NOT FIND A CODE FOR THE STABILIZER. SO 2 DAYS LATER WHEN IT CAME ON, I TOOK IT TO THEM TO SHOW THE DASH BOARD TO THEM THAT CLEARLY SAID SERVICE STABILITITRAK DID NOT SHUT OFF CAR SO THEY COULD RUN THE CODE BECAUSE THE SAID THEY COULD NOT FIND IT LAST TIME, NO CALL ALL DAY LONG WHEN I GOT OF WORK I CALLED TO FIND OUT SOMETHING THEY SAID IT WAS NOT CHECKED WHEN I ASKED IF THEY RAN THE CODE THEY SAID NO. SO TODAY THEY CALLED ME EARLY AND SAID THEY COULD NOT FIND ANYTHING. IF I CAN FIND INFORMATION ABOUT THE PROBLEM, TELL THEM , SHOW THEM AND THEY STILL CAN'T FIX THE PROBLEM.THEY WANT ME TO PAY AN ADDITIONAL DEDUCTIBLE FOR THE SAME PROBLEM I BROUGHT TO THEM IN THE FIRST PLACE. MY HUSBAND IS ASE CERTIFIED AND THE ONLY REASON WE BROUGHT IN IS BECAUSE OF WARRANTY BUT WHAT GOOD IS WARRANTY IF YOU CAN'T GET IT FIXED. MY HUSBAND ALWAYS BELIEVED IN CHEVY'S BUT NOW THEY ARE NOT MADE LIKE THEY USED TO BE!!!!!!!!! *TR

MY CHEVROLET IMPALA REDUCES THE POWER OF THE ENGINE DOWN TO 20 MPH OR LESS AND INDICATES CHECK TRACTION CONTROL AND REDUCED ENGINE POWER. I WAS ALMOST REAR ENDED BECAUSE OF THIS AND HAD TO PULL OFF THE FREEWAY TO AVOID FURTHER POTENTIAL COLLISIONS. *TR

WHILE ACCELERATING AFTER A STOP AT A RED LIGHT THE THROTTLE LOST RESPONSIVENESS. THE CHECK ENGINE LIGHT CAME ON AND THREE MESSAGES APPEARED ON THE DASH BOARD DISPLAY. 1. 'SERVICE STABILITRACK' 2. 'TRACTION CONTROL MALFUNCTION' FOLLOWED BY 3. 'REDUCED ENGINE POWER'. VEHICLE WOULD NOT ACCELERATE BEYOND 40MPH. I WAS ON A DOWN RAMP HEADING TOWARD A HIGHWAY WITH NO BREAKDOWN LANE AVAILABLE. VERY DANGEROUS SITUATION. NEXT MORNING I BROUGHT THE VEHICLE INTO A LOCAL CHEVROLET DEALER AND CODE P2138 REVEALED "ACCELERATOR PEDAL/SENSOR FAILURE." REPAIR COST $265. MANY OTHER CHEVROLET OWNERS COMPLAIN OF THIS SAME ISSUE AND THE DANGEROUS SITUATION THE ACCELERATION LOSS CAUSES. PLEASE SEE THIS EDMUNDS.COM BLOG WITH DOZENS OF OTHERS COMPLAINING OF THIS SAME ISSUE. [XXX]. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

3RD TRIP TO THE DEALER FOR SERVICE AIR BAG LIGHT. *TR

AIR BAG LIGHT INDICATED NEEDS SERVICE. 3RD VISIT TO DEALER FOR SAME REPAIR PROBLEM. *TR

WHILE DRIVING. APPRX 30-45MPH. RANDOM SERVICE LIGHT APPEARED SHOWED AS "REDUCED POWER ENGINE" VEHICLE THEN AUTOMATICALLY SLOWED DOWN. TURNS OFF WITHOUT NOTICE. UN-SAFE. OVER 1500 REVIEWS SAME SITUATION SAME VEHICLE. *TR

WHILE MERGING ONTO A TWO LANE HIGHWAY MY IMPALA SUDDENLY LOST POWER AND I RECEIVED A "LOW ENGINE POWER" WARNING AND THEN " SERVICE TRACTION CONTROL" THE CHECK ENGINE LIGHT COMES ON AND THE CAR RUNS ROUGHLY AT REDUCED POWER - YOU NEED TO PULL OVER AND SHUT THE CAR OFF UNTIL YOU CAN START IT AGAIN. THIS IS A VERY DANGEROUS ISSUE THAT GM REFUSES TO ACKNOWLEDGE. IN THIS INSTANCE I HAD MY DAUGHTER IN THE CAR - I ALSO LOST THE POWER BRAKES. I HAVE BEEN TO TWO CHEVROLET DEALERS AND A BUICK DEALER BECAUSE THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR AND A HALF. THEY REPLACED MY THROTTLE BODY, OIL SENSOR, BATTERY AND SOMETHING ELSE AND CHARGED ME OVER $2000 FOR THE THREE VISITS AND I AM STILL EXPERIENCING THE ISSUE. I HAVE ALSO BEEN TO A LOCAL REPAIR SHOP AND HAD THE WIRING HARNESS CHANGED AND HAD SEVERAL DIAGNOSTICS DONE. AFTER ALL THIS THE PROBLEM STILL EXISTS. I NORMALLY DON'T WRITE LETTERS BUT, THIS IS A VERY DANGEROUS SITUATION AND MANY OTHERS ARE EXPERIENCING THE SAME THING BASED ON THE MESSAGE BOARDS I HAVE READ. MY CONCERN IS THAT GM REFUSED TO HELP OR ISSUE A RECALL. MY FEAR IS THAT SOMEONE GETS SERIOUSLY HURT OR KILLED BEFORE GM ANSWERS FOR THIS. THIS IS NOT GOOD FOR GM. MY HOPE IS THAT SOMEONE FINALLY ADDRESSES THIS ISSUE BEFORE SOMEONE IS KILLED. IN MY LAST COMMUNICATION WITH GM - I WAS TOLD TO TAKE MY CAR TO A DEALER FOR A DIAGNOSTIC AT MY OWN EXPENSE. SO, BASICALLY I AM ON MY OWN AND THEY OFFERED TO DO NOTHING. JUST NOT RIGHT! *TR

WE BOUGHT THIS VEHICLE ON MARCH 27TH 2013. ON APRIL 20TH 2013 (THAT IS 24 DAYS). THE KEY BECAME STUCK IN THE IGNITION, THE CAR WILL START AND RUN BUT YOU CANT SHUT IT OFF AND REMOVE THE KEY, THEREFORE WE HAVE TO REMOVE THE CABLE TO THE BATTERY EVERYTIME WE GET OUT OF THE CAR , BECAUSE IF WE DON'T, THE BATTERY IS DEAD WHEN WE COME BACK. OF COURSE WE FIND OUT AFTER WE BUY IT THAT THIS IS A COMMON PROBLEM AND IS EXPENSIVE TO FIX. WE FEEL VERY STRONGLY THAT THIS SHOULD BE RECALLED AND FIXED. WE ARE RELYING ON THIS CAR TO GO TO WORK AND TAKE OUR CHILDREN TO SCHOOL. WE SHOULDN'T HAVE TO REMOVE AND REPLACE THE BATTERY CABLE EVERTIME WE GET IN AND OUT. WHEN WE PURCHASED A CHEVY WE EXPECTED IT TO WORK LIKE IT IS SUPPOSED TO. *TR

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH THE CAR BEGAN TO LOSE ACCELERATION AND DROPPED ALL THE WAY DOWN TO 40 MPH. THE CHECK ENGINE LIGHT, SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND REDUCED ENGINE POWER MESSAGE DISPLAYED AS WELL. THE CAR BEGAN SHAKING AND WOULD NOT ACCELERATE. I HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY AND TURN THE CAR OFF TO TRY AND GET THE ISSUE TO SUBSIDE. ONCE BACK ON THE ROAD, NOT MORE THAN 3 MILES LATER THE ISSUE SURFACED AGAIN. I ENDED UP HAVING TO GET OFF THE HIGHWAY AND DRIVE (VERY SLOWLY) BACK TO MY HOUSE. NOT SURE IF IT WILL BE SAFE TO DRIVE BACK TO THE DEALERSHIP TO BE ADDRESSED. I HAVE REPLACED THE WHEEL HUBS AND THROTTLE PEDAL SENSOR IN THE PAST FEW YEARS IN AN ATTEMPT TO CORRECT. THIS WAS AN INTERMITTENT ISSUE UNTIL RECENTLY AND EVEN AFTER HAVING IT FIXED BY A CERTIFIED CHEVROLET DEALERSHIP, THE ISSUE OCCURRED AGAIN. THIS MOST RECENT INCIDENT COULD HAVE ENDED IN SERIOUS INJURY HAD I NOT BEEN LUCKY ENOUGH TO NOT HAVE ANY CARS IMMEDIATELY AROUND ME. WITH THE AMOUNT OF CONSISTENT COMPLAINTS ABOUT THIS PARTICULAR ISSUE WITH THIS PARTICULAR MODEL OF CAR I HOPE IT CAN BE ADDRESSED. *TR

THE VEHICLE SUDDENLY DECELERATED AND DISPLAYED MESSAGES: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL". THIS WAS THE SECOND INCIDENT. THE FIRST INCIDENT RESULTED IN THE ENGINE SHUTTING OFF COMPLETELY AFTER THE SAME INITIAL SYMPTOMS DESCRIBED; LOCKING UP THE STEERING DURING RUSH HOUR TRAFFIC (ESTIMATED 65 MPH, NO INJURES, APPROX. 4 MONTH AGO). OUR MECHANIC CLEANED OUT THE THROTTLE BODY SENSOR AFTER THE FIRST INCIDENT, AND PHONED THE DEALERSHIP WITH THE TROUBLE CODES. THE DEALERSHIP REFUSED WARRANTY SERVICE AS THE TROUBLE CODES HAD GONE BY THE TIME THE CAR HAD ARRIVED AT THEIR SHOP, AND WOULD NOT TAKE OUR MECHANIC'S PHONE CONVERSATION AS EVIDENCE. WE WERE INFORMED THAT THE THREE SERVICES COMMONLY PERFORMED TO FIX THE PROBLEM WERE TO REPLACE THE THROTTLE BODY, THROTTLE BODY SENSOR, AND ACCELERATOR PEDAL; THE LATTER NOT COVERED UNDER WARRANTY. *TR

WHEN I PUT MY CAR IN PARK, I TRIED TO TURN MY IGNITION IT WILL NOT MOVE OR TURN FORWARD. I RECENTLY PAID TO HAVE IT FIXED LAST YEAR AND NOW I HAVE THAT SAME PROBLEM AGAIN. *TR

AT ABOUT 60,000 MILES, MY 2009 CHEVY IMPALA HAS AN ISSUE WITH THE SERVICE TRACTION CONTROL AND THEN REDUCE ENGINE POWER. I HAVE READ IT IS THE THROTTLE BODY AND NOT COVERED UNDER THE EXTENDED WARRANTY. *TR

I WAS DRIVING 55MPH 4/10/2013 THEN I GO DOWN TO 40 AND MESSAGE SENSOR SAYS ENGINE LOW PRESSURE OR SOMETHING LIKE THAT SO I TOOK IT TO AUTO ZONE AND THEY SAID THROTTLE SENSOR MAKE THE CHECK ENGINE LIGHT COME ON NOW 4/27/2013 THE LIGHT CAME ON AGAIN NOW THEY SAYING THE PEDAL SENSOR AND THE LOW ENGINE PRESSURE CHECK ENGINE LIGHT IS ON AGAIN. *TR

I WAS DRIVING ON THE HWY WHEN THE MESSAGE APPEAR ON THE BOAR "ENGINE POWER REDUCE " I WAS SCARED BECAUSE I HAVE NEVER HAD THAT PROBLEM. I WHEN ONLINE AND SAW THAT PEOPLE WERE HAVING THE SAME PROBLEM. IT WAS WEIRD BECAUSE THEY ALL SEEN TO BE IN THE SAME MONTH LIKE IF IT WAS PROGRAM TO HAPPEN. SO I WANT AN EXPLANATION ON WHAT'S GOING ON WITH MY CAR? WHAT'S THE MESSAGE ABOUT? DO I HAVE TO CHANGE THE MOTOR ? I JUST DON'T KNOW WHAT TO DO ANYMORE THIS CAR HAS A LOT OF PROBLEM I JUST WANT SOME ANSWERS . THANKS FOR READING. *TR

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING 65 MPH, THE TRACTION CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGE WAS 62,000. *TR UPDATED 06/17/13 *BF

TRACTION CONTROL WARNING LIGHT CAME ON THEN IT SAID REDUCED ENGINE POWER THEN IT SHUT THE ENGINE OFF GOING 65 DOWN THE HIGHWAY WITH MY [XXX] YEAR OLD DRIVING IT. THE POWER STEERING WAS NOT WORKING SO SHE COULD HARDLY GET THE CAR OFF THE ROAD AND ALMOST WAS HIT BY A LARGE TRUCK. THIS IS DANGEROUS. I WON'T LET HER DRIVE IT AND IT HAPPENED TO ME THE NEXT DAY. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TURNED CAR ON AND THE CHECK ENGINE LIGHT CAME ON. TOOK TO MECHANIC WHO SAID IT WAS THE AIR INJECTION SOLENOID VALVE AND THAT IT IS SUCH A COMMON PART REPLACEMENT ON THESE MODELS THAT THEY KEEP THE EXACT PART IN STOCK! THEY WANT OVER $400 TO REPAIR. *TR

I TOO HAVE SUFFERED FROM THE ACHING NOISE THAT COMES FROM THE BLEND DOOR ACTUATOR. I WAS ALSO TOLD BY THE DEALERSHIP THE FIRST TIME I TOOK IT, THAT THIS WAS A VERY COMMON PROBLEM IN THE IMPALAS. MY IMPALA WAS AT THE DEALERSHIP FOR A WEEK AND I WAS TOLD THE REASON THAT IT TOOK SO LONG WAS THAT THERE ARE THREE ACTUATORS AND THEY HAD TO FIGURE OUT WHICH ONE IT WAS OR CHARGE ME TO FIX ALL THREE BECAUSE THEY COULDN'T MAKE OUT WHICH ONE IT WAS. I PAID TO GET THE ONE FIX AND A COUPLE OF MONTHS LATER IT STARTED AGAIN. I TOOK IT BACK TO THE DEALERSHIP AND WAS TOLD THAT MAYBE THEY FIXED THE WRONG ONE AND I COULD PAY TO GET THE OTHER TWO FIXED. THIS IS A $40 PART THAT I PAID $238.00 TO GET FIXED. I DECLINED AND FOUND NUMEROUS YOUTUBE VIDEOS AND BLOGS REPORTING MODELS AS EARLY AS 2006 WITH THE SAME ISSUE. I HAVE ENCOUNTERED SEVERAL PEOPLE WHO HAVE HAD OR HAVE THE SAME ISSUE WITH THE "KNOCKING NOISE FROM THE DASH BOARD". I AM VERY SURPRISED AND DISHEARTENED THAT THIS A COMMON ISSUE WITH THESE MODELS AND YET GM HAS NOT ISSUED A RECALL. HOPEFULLY, I CAN GET OTHERS TO SPEAK OUT ON THIS ISSUE AND FILE COMPLAINTS. *TR

THE VEHICLE SUDDENLY DECELERATED AND DISPLAYED MESSAGES: "REDUCED ENGINE POWER" AND "SERVICE TRACTION CONTROL". THIS WAS THE SECOND INCIDENT. THE FIRST INCIDENT RESULTED IN THE ENGINE SHUTTING OFF COMPLETELY AFTER THE SAME INITIAL SYMPTOMS DESCRIBED; LOCKING UP THE STEERING DURING RUSH HOUR TRAFFIC (ESTIMATED 65 MPH, NO INJURES, APPROX. 4 MONTH AGO). OUR MECHANIC CLEANED OUT THE THROTTLE BODY SENSOR AFTER THE FIRST INCIDENT, AND PHONED THE DEALERSHIP WITH THE TROUBLE CODES. THE DEALERSHIP REFUSED WARRANTY SERVICE AS THE TROUBLE CODES HAD GONE BY THE TIME THE CAR HAD ARRIVED AT THEIR SHOP, AND WOULD NOT TAKE OUR MECHANIC'S PHONE CONVERSATION AS EVIDENCE. WE WERE INFORMED THAT THE THREE SERVICES COMMONLY PERFORMED TO FIX THE PROBLEM WERE TO REPLACE THE THROTTLE BODY, THROTTLE BODY SENSOR, AND ACCELERATOR PEDAL; THE LATTER NOT COVERED UNDER WARRANTY. *TR

DRIVING ON FREEWAY, CHECK ENGINE LIGHT COME PN...FEW MILES ON FREEWAY CAR JERK...MESSAGE ON DASH ENGINE POWER LOSS THEN THROTTLE BODY DISABLED THE ENGINE SHUTS OFF WHILE IM DRIVING 60 MPH...18 WHEELER BLIND ME SO I SWERVE OFF FREEWAY DUE TO STEERING WHEEL HARD TO TURN...I SIT ON SIDE OF FREEWAY F 10 MINUTES...TURN KEY AND NO SOUND. CAR WILL NOT START...CALL FRIEND FOR HELP. AFTER 30 MINUTES CAR STARTS I COULD HAVE BEEN KILLED WITH CAR SHUTTING DOWN ON FREEWAY...GM FIX ISSUES. OR PAY BIG LATER..DEATH TRAP. *TR

DRIVING ABOUT 25MPH ON FEEDER, ENGINE REDUCED SPEED WITHOUT ANY WARNING. THEN PANEL SHOWED TRACTION CONTROL AND ENGINE REDUCED SPEED. I WAS THANKFUL I WAS GOING HOME. TERRIFIED EXPERIENCE. CHECKED ONLINE. OTHER PEOPLE BAD THE SAME EXPERIENCE AND ALMOST COSTING LIVES BECAUSE OF CLAIMS THE ENGINE STOPS ALSO WITHOUT WARNING. EVERYONE SAID FROM ACCELERATION PEDAL. WHY WAS THIS NOT RECALLED AND I'M HAVING TO TAKE THE CAR TO A SHOP. I CALLED A DEALER BUT DIDN'T OFFER MUCH ASSISTANCE. THIS IS DANGEROUS! *TR

I'M TRIED OF MY DOORS NOT LOCKING WITH KEY FOB AND BOTH REAR DOORS AND SOMETIMES PASSENGER SIDE WOULD NOT LOCK. THIS PROBLEM HAVE BEEN OCCURRING SINCE APRIL 2013 AND TODAY MAY 2014 IT'S STILL HAPPENING.I ATTEMPTED TO LOCK FROM INSIDE VEHICLE AND WOULD STILL NOT LOCK OR UNLOCK. I HAVE TO MANEUVER WALK AROUND THE CAR AND LOCK THE DOORS INDIVIDUAL. EACH TIME I TAKE THE CAR TO THE DEALER THEY ARE TELLING ME THAT THIS IS NOT COVERED PART. WHEN I PURCHASED THIS VEHICLE THEY CLAIMED THEY CONDUCTED A FULL VEHICLE CHECK. I THINK THEY LIED AND THEY CAR WAS NEVER CHECKED. WHY DO US AS CUSTOMER BUY WARRANTS AND THE WARRANT DON?T COVER ELECTRICAL POWER. IS THIS A ELECTRICAL PROBLEM? WHAT CAN BE DONE TO PREVENT THIS PROBLEM? *TR

DRIVER DOOR LOCK DOES NOT LOCK/UNLOCK WITH KEY FOB INTERMITTENTLY. DRIVER DOOR ALSO DOES NOT UNLOCK WHEN CAR IS SHIFTED INTO PARK AND MUST BE UNLOCKED MANUALLY BY PULLING ON THE LOCK. THIS DOES POSE A SAFETY CONCERN WITH AN EVENT THAT WOULD CAUSE A NEED TO QUICKLY EVACUATE THE VEHICLE. *TR

I HAVE A 2009 CHEVY IMPALA LT & WAS DRIVING APROXIMATELY 50MPH DOWN THE ROAD WHEN ALL OF A SUDDEN THE "SERVICE TRACTION CONTROL MESSAGE CAME ON, THE CHECK ENGINE LIGHT CAME ON & ENGINE POWER WILL BE REDUCED MESSAGE CAME ON". THE CARS SPEED DROPPED DOWN TO ABOUT 40MPH & WOULD HARDLY GO. I DIDN'T KNOW WHAT WAS GOING ON. IT REALLY SCARED ME BECAUSE I THOUGHT MY CAR WAS GOING TO CUT OFF. I DID GET TO WORK SAFELY BUT I AM TERRIFIED TO DRIVE THIS CAR. I SEARCHED MESSAGE BOARDS ON THE INTERNET & CAME ACROSS 297 MESSAGES FROM OTHER PEOPLE WHO OWN GM VEHICLES THAT THIS HAS HAPPENED TO. A COUPLE OF PEOPLE SAID THEIR CARS ACTUALLY CUT OFF ON THEM WHILE GOING DOWN THE HIGHWAY AT A HIGH RATE OF SPEED. ONE WAS INVOLVED IN AN ACCIDENT. THE PROBLEM FROM WHAT I HAVE READ HAS SOMETHING TO DO WITH THE ACCELERATOR PEDAL POSITION SENSOR OR THROTTLE BODY. FROM WHAT I HAVE READ GM KNOWS ABOUT THIS PROBLEM BUT HAS NOT DONE A RECALL ON THIS. A COUPLE OF PEOPLE POSTED THAT THEIR LOCAL CHEVY DEALERSHIP COVERED THE REPAIR EVEN THOUGH THEIR CARS WERE NO LONGER UNDER WARRANTY. I CALLED MY LOCAL CHEVY DEALERSHIP AND THEY TOLD ME THAT THEY COULDN'T DO ANYTHING ABOUT IT. THEY SAID THAT I WOULD HAVE TO PAY FOR REPAIRS MYSELF. TO ME, THIS IS UNACCEPTABLE. I COULD HAVE A WRECK & GET KILLED OR KILL SOMEONE ELSE. I DON'T UNDERSTAND WHY A COMPANY WOULD CLEARLY KNOW ABOUT A PROBLEM WITH THEIR VEHICLES AND DO NOTHING ABOUT IT. I THINK THAT GM SHOULD COVER THE REPAIRS TO MY VEHICLE AND TO ANY OTHERS THAT ARE HAVING THIS PROBLEM. *TR

NOTICED THAT FRONT DRIVER'S SEAT APPEARED TO BE LOOSE. TOOK VEHICLE TO CHEVROLET DEALER WHERE IT WAS PURCHASED. UPON INSPECTION BY THE DEALERSHIP THE FOLLOWING WAS DISCOVERED '" SEAT FRAME BOLTS IN THE REAR AND SLIDES INTO SLOTS IN THE FRONT FOUND METAL FATIGUED ALLOWING SEAT TO MOVE SLIGHTLY". SINCE THE VEHICLE IS NO LONGER COVERED BY THE FACTORY WARRANTY, THE DEALERSHIP WILL NOT FIX. THE SERVICE MANAGER SUGGESTED THAT I TAKE VEHICLE TO A AUTO BODY SHOP TO SEE IF A PIECE OF METAL CAN BE WELDED ONTO THE AREA WHERE THE FRONT OF THE SEAT IS ATTACHED TO THE BODY OF THE VEHICLE. THE MAIN CONCERN THAT I HAVE IS THE SAFETY OF THE DRIVER IF VEHICLE IS INVOLVED IN A COLLISION. HOW THE METAL CAN FATIGUE IN A VEHICLE THAT IS ONLY THREE AND A HALF YEARS OLD MAKES NO SENSE. PLEASE LOOK INTO THE PROBLEM AND ADVISE. THANK YOU *TR