2012 Chevrolet Impala Complaint Log

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHENEVER THE CONTACT ATTEMPTED TO MAKE A TURN, ESPECIALLY A RIGHT TURN, THE VEHICLE SEEMED LIKE IT WAS SLIDING. THE TRACTION CONTROL AND ABS WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,823.

DROVE FROM HOME, TO WORK, MAYBE 3 MILES. ABSOLUTELY NO PROBLEM. NO WARNING LIGHTS OR MESSAGES ON DASH. SPEED LIMIT IS 35MPH. FOR PART OF THE DRIVE, AND 25MPH THE LAST PART. PULLED INTO THE PARKING LOT AS USUAL. STILL NO PROBLEM. SLOWED TO PARK. AS I TRIED TO TURN INTO THE PARKING SPOT FROM THE MAIN LANE, THE STEERING SUDDENLY BECAME IMPOSSIBLE TO TURN. I WAS TURNING RIGHT, AND HAD TO FORCE THE WHEEL. I STOPPED AND CHECKED TO MAKE SURE I HAD NOT STALLED, OR TO SEE IF ANYTHING ELSE WAS WRONG. I TRIED PUTTING THE CAR IN PARK. THEN I TURNED IT OFF AND BACK ON. I TRIED REVERSE. NONE OF THOSE THINGS MADE IT ANY BETTER. I INCHED THE CAR INTO THE PARKING SPOT AND CALLED MY ROADSIDE ASSISTANCE. HAD THE CAR TOWED TO BAIERL CHEVROLET IN WEXFORD, PA. THEY TELL ME IT WILL COST ME AT LEAST $1600 TO FIX.THEIR REPRESENTATIVE DESCRIBED THE PROBLEM AS STEERING, HYDRAULIC, POWER ASSIST, ETC. I DID SOME RESEARCH AND THIS PARTICULAR YEAR AND MODEL HAS HAD RECALLS FOR THE EXACT PROBLEM I SEEM TO HAVE. MOTORTRENDS AND CARCOMPLAINTS.COM HAVE DOCUMENTED THE PROBLEM. IT IS NHTSA CAMPAIGN # 11V398000. THE DEALER I USE IS A CERTIFIED GM DEALER. WHY ARE THEY NOT AWARE OF THIS PROBLEM AND WHY DO I HAVE TO PAY IF IT IS A KNOWN DEFECT? THANK GOD THIS HAPPENED IN A PARKING LOT, AND NOT WHILE I WAS OUT ON THE HIGHWAY, OR ANOTHER MEMBER OF MY FAMILY WAS DRIVING. WHAT DO YOU DO IF YOU ARE TRAVELING 55MPH OR MORE AND YOUR STEERING JUST QUITS? NOW I HAVE TO RENT A CAR, AS THEY WOULD NOT EVEN OFFER A VEHICLE TO DRIVE OVER THE WEEKEND TO GET TO WORK AND SUCH. ANOTHER EXPENSE I DID NOT NEED. I AM NOT SURE I WANT TO HAVE THIS CAR FIXED, BUT I DO NEED A CAR TO DRIVE. DON'T TRUST THAT IT WILL BE SAFE. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BELT FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

TRIM ON PASSENGER DOOR STARTED PEELING OFF CAR WAS NOT IT IN ANY WAY TRIM IS PUT ON WITH 2 PIECES OF WHAT LOOK LIKES DOUBLE SIDED TAPE VERY DISAPPOINTED AFTER SPENDING 18,000 DOLLARS

I PURCHASED THE VEHICLE BRAND NEW IN APRIL OF 2012. I REPORTED THE ISSUE IN JANUARY 2015. WHEN I START MY VEHICLE, ESPECIALLY FROM A COLD START, I PROCEED TO REVERSE OUT OF A PARKING SPOT AND AS I TURN THE STEERING WHEEL TO THE LEFT. THE TRACTION CONTROL LIGHT ILLUMINATES. AS I STOP THE VEHICLE, I PUT IT IN DRIVE AND WHILE TURNING THE STEERING WHEEL TOWARD THE LEFT AS I PROCEED TO MOVE. THE TRACTION CONTROL LIGHT COMES ON A SECOND TIME BUT THE ABS LOCKS THE LEFT WHEEL (NO ABS LIGHT). I HEAR A METAL GRINDING FOR LESS THAN 3 SECONDS AND THEN IT RELEASES. IT HAPPENS IN ALL WEATHER CONDITIONS BUT THIS ISSUE IS EXTREMELY DANGEROUS, ESPECIALLY IF IT HAPPENS ON THE HIGHWAY. I BROUGHT THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND THEY ARE COMPLETELY CLUELESS ON HOW TO FIX THE ISSUE. I BELIEVE CHEVY IS AWARE OF THE ISSUE AND WON'T ISSUE A RECALL BECAUSE IT AFFECTS MILLIONS OF IMPALAS AND EVEN OTHER VEHICLES AS WELL. (COST = MONEY/ LOSS OF PROFIT) I DID RESEARCH AND NOTICED THERE IS A BULLETIN RELEASED ON THIS SPECIFIC ISSUE BUT THEY DON'T KNOW HOW TO FIX THE PROBLEM. I AM WONDERING IF CHEVY IS WAITING ON SOMEONE TO GET KILLED IN ORDER TO ADDRESS THIS PROBLEM.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

GM SERVICE BULLETIN ID: 3650687. *TR

I HAVE TRIED PULLING ON EACH FRONT SEAT BELT VERY QUICKLY TO TRIGGER THE MOTION SENSITIVE RETRACTOR TO SEE IF THE SEAT BELT RETRACTORS WOULD LOCK UP. THEY NO LONGER DO. WHEN THE CAR WAS NEWER, I COULD PULL ON THE RETRACTORS VERY QUICKLY AND THE SEAT BELT RETRACTORS WOULD LOCK UP AS IF AN OCCUPANT MOVED FORWARD QUICKLY AFTER A COLLISION. *TR

2012 CHEVROLET IMPALA IGNITION SWITCH PROBLEM. *MW THE CONSUMER STATED WHAT GM SUGGESTED TO HAVE NO MORE THAN ONE KEY ON THE RING. SHE STATED THAT WAS NOT A FIX. *JB

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS TIRES, SIZE: P225/55R17. WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT END OF THE VEHICLE STARTED TO SHAKE. THE CONTACT DISCOVERED A BULGE IN THE FRONT DRIVER SIDE TIRE. THE DEALER STATED THAT THE FAILURE OCCURRED AS A RESULT OF HITTING A POTHOLE. THE TIRE HAD NOT BEEN REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER AND VIN WERE UNAVAILABLE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

2012 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO SAFETY IGNITION RECALL. *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. RECALL # 14V355000. THE CONSUMER TRADED THE VEHICLE. *JB

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE IGNITION KEY WAS THE ONLY KEY IN THE IGNITION AREA AND NO ADDITIONAL KEYS OR WEIGHT WERE ADDED. WHILE DRIVING 20 MPH, THE STEERING WHEEL LOCKED AND BECAME DISABLED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO THE GUARD RAIL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING AND EXTENSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

2012 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL #14V355000 ISSUES. *SMD

I AM EXTREMELY UNSATISFIED WITH MY AUTO. I DO NOT WANT A AUTO THAT I CAN NOT TRUST. THIS VEHICLE IS NOT WORTH WHAT I PAID FOR IT. I AM IN AN UPSIDE DOWN LOAN AND CAN NOT GET RID OF IT. WHAT CAN YOU DO TO HELP ME? *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT CALLED FOR SEVERAL WEEKS AND WAS UNABLE TO RECEIVE ANY RESPONSE FROM THE DEALER. THE MANUFACTURER WAS CONTACTED TO DETERMINE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, AND THE ENGINE STALLED. AS A RESULT OF THE FAILURE, THE REAR END OF THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND THE FRONT PASSENGER SUSTAINED INJURIES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). AFTER CONTACTING THE DEALER IN REFERENCE TO THE RECALL, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MECHANIC REPLACED THE IGNITION LOCK SWITCH, THE CODES WERE RESET, AND THE BODY CONTROL MODULE WAS REPLACED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,624. UPDATED 09/10/15*LJ UPDATED 10/26/2017*CN

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS TIRES, SIZE: P225/55R17. WHILE DRIVING AT 40 MPH, THE CONTACT HEARD A LOUD POPPING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE WAS SEPARATING. THE TIRES WERE REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 10,756.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING T 25 MPH AND MAKING A RIGHT TURN, THERE WAS AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULTY TO TURN. THE VEHICLE WAS TAKEN THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING LINE WAS LOOSE AND WAS RUBBING AGAINST THE FRAME OF THE VEHICLE CAUSING THE POWER STEERING FLUID TO LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 09/05/14*LJ UPDATED 12/3/2014 *JS

TL * THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. AN INDEPENDENT MECHANIC STATED THAT THE POWER STEERING LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 49,341.

ON JUNE 28,2014 WHILE DRIVING DOWN HOUSTON TX BELTWAY. I WAS INVOLVED IN AN ACCIDENT WHERE MY CAR HIT A CEMENT GUARD RAIL AND BRAKES FAIL AS WELL AS NO AIRBAGS DEPLOYED. *TR

REPLACED FRONT WHEEL DRIVE INTERMEDIATE SHAFT AND RIGHT SIDE TRANSAXLE SEAL. *TR

MY DRIVER SIDE AND BACK SEAT IN THE MIDDLE SEAT BELTS WILL NOT LOCK. I ATTEMPT TO ATTACH THE SEAT BELT AS IT SHOULD BUT WILL NOT LOCK AND IF IT DOES CLICK TO LOCK THE FIRST BUMP (POT HOLE) I HIT IT UNBUCKLES. VERY UNSAFE. *TR

WHILE DRIVING MY CAR HIGHWAY SPEED WAS 65MPH, AT THAT RATE OF SPEED MY VEHICLE WAS PICKING UP SPEED AND WHEN I WENT TO PRESS ON MY BRAKES, IT WAS IF I WAS DRIVING ON ICE AND MY CAR WAS SKIDDING. TWO DAYS LATER I STOPPED FOR GAS AND MY CAR WOULDN'T START, AFTER MY 3RD ATTEMPT, IT STUTTERED HARD TIME TURNING OVER. ONCE IT DID I TURNED IT OFF BUT THE CAR WAS STILL RUNNING. I DID THIS SEVERAL TIMES. VERY SCARED TO DRIVE MY CAR BACK HOME BECAUSE I'M OUT OF TOWN. MY LIGHTS SAYS I HAVE LOW RIGHT TIRE PRESSURE BUT I DON'T, IT'S BACK LEFT TIRE FOR SOME ODD REASON. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE TRACTION AND CONTROL SENSOR WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHENEVER MAKING A LEFT TURN. THE CONTACT WAS RECENTLY NOTIFIED THAT THE HUB BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HARNESS ON THE DRIVER SIDE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

THE ENGINE SHUT OFF AFTER HITTING A LARGE BUMP IN THE ROAD. THE ENGINE SHUT OFF A SECOND TIME AGAIN AFTER HITTING A LARGE BUMP IN THE ROAD. THE POWER STEERING AND POWER BRAKES WERE BOTH AFFECTED. THE CAR RESTARTED. THE DEALER LOOKED AT THE CAR AND COULDN'T DUPLICATE THE CONDITION. THE PROBLEM WENT AWAY AFTER I REMOVED ALL THE KEYS FROM THE KEY-RING. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE APPLIED THE BRAKES THE VEHICLE SHOOK VIGOROUSLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CALIPER FAILED AND THE TECHNICIAN REPLACED THE CALIPER ON THE REAR DRIVERS BRAKE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,073. UPDATED 09/02/14*LJ UPDATED 09/23/15*JB

CAR EXPERIENCED COMPLETE ENGINE AND ELECTRICAL SYSTEM FAILURE WHILE ACCELERATING ONTO BUSY HIGHWAY. THERE WAS NO EMERGENCY LANE, SO BROUGHT CAR TO A HALT BLOCKING ONE LANE. THIS WAS AS VERY DANGEROUS SITUATION. LATER DETERMINED THAT THE CAUSE WAS A LOOSE HOT WIRE TERMINAL CONNECTION TO THE FUSE BOX. IT HAD EITHER VIBRATED LOOSE OR WAS NOT TIGHTENED ADEQUATELY AT TIME OF MANUFACTURE. LOCAL DEALER WAS NOT INTERESTED IN REPORTING THIS EVENT TO THE GM DATA BASE, SO GAVE ME A CHEVROLET CUSTOMER SERVICE NUMBER TO CALL, WHICH I DID. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO PERFORM A DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 44,000.

FRONT WHEEL HUB AND CV AXLE NUT LOOSE. REPLACED FRONT WHEEL HUB PART # 88964168, HUB 6.307 QY* CPOBK. TORQUED RIGHT FRONT WHEEL HUB AND CV AXLE NUT TO SPECIFICATIONS. GMC FACTORY ERROR IN QUALITY CONTROL. *TR

MY WIFE AND I OWN A 2012 CHEVROLET IMPALA,I HAVE RESEARCHED THIS VEHICLE A LOT.ON COMPLAINT WEBSITES,THERE ARE PAGES AND PAGES OF PEOPLE COMPLAINING ABOUT THE BLEND DOORS FOR HEAT AND AIR,YOU HAVE NO CONTROL OVER THE DEFROST OR AIR OOR HEAT,THAT IS DANGEROUS FOR ANYBODY TO DRIVE AND YOU CAN GO UP TO CAR AND BADLY TOUCH CAR AND IT STARTS CLICKING AND CLICKING AND DON'T STOP,CHEVROLET REFUSES TO FIX PROBLEM THAT'S THEIR FAULT FOR USING INFERIOR PARTS ,THAT TO ME AND A LOT,A LOT OF PEOPLE SAY CHEVROLET AND GM,DON'T GIVE A [XXX] ABOUT THE SAFETY OF THEIR VEHICLES OR CUSTOMERS,SO IF THIS PROBLEM ISN'T ADDRESSED,I KNOW YOU DON'T CARE BUT I'LL NEVER BUY A CHEVROLET AGAIN,AND I'VE BOUGHT QUITE A FEW CHEVROLET'S,BUT NEVER BEEN TREATED THIS WAY FOR THEIR MISTAKES,THE REASON I KNOW IT'S DANGEROUS IS BECAUSE YOU CAN'T CONTROL ANY FUNCTIONS OF THE HEAT AIR OR DEFROST,MY WIFE IS DISABLED AND FOR HER TO HAVE TO GET OUT AND WIPE WINDSHIELD OFF JUST TO DRIVE,AND GOD HELP US IF IT RAINS,WE HAVE TO PULL OVER TO CLEAN WINDSHIELD,IF THAT'S NOT DANGEROUS THEN ANYBODY THAT OWNS ONE OF THESE CARS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

THE AIR CONDITIONING SYSTEM STOPPED PROVIDING COLD, DRY AIR FOR A PERIOD OF ABOUT 15 MINUTES. THEN, THE COLD, DRY AIR RETURNED. THE AIRFLOW THROUGH THE VENTS NEVER DECREASED, ONLY THE TEMPERATURE AND HUMIDITY IN THE CABIN CHANGED. THIS HAS OCCURRED INTERMITTENTLY THROUGHOUT THE SUMMER OF 2014, APPROXIMATELY 20 TIMES.

FAILED TORQUE CONVERTER. THE TORQUE CONVERTER WOULD SLIP WHEN SHIFTING FROM REVERSE TO FORWARD (DRIVE). IT WOULD SLAM INTO DRIVE, GRIN THE GEARS AND CAUSE THE TIRES TO SQUEAK (SPIN). ON APRIL 28, HEDRICK'S CHEVROLET 961 W SHAW, CLOVIS, CA, REPLACED THE ORIGINAL TORQUE CONVERTER, WITH A REMANUFACTURED CONVERTOR, PART NUMBER 17804457 (1), PLUS THE FOLLOWING PARTS:17804457(1)-CORE RETURN, 24264377 (1)- SEAL KIT, 25886620(2)- GASKET,10333578(1) - GASKET, 12609163(1) - GASKET. IT IS A WARRANTY CLOVERED PART. *TR

WHILE DRIVING IN THE FAR RIGHT LANE MY DASHBOARD WENT COMPLETELY BLACK,THE RADIO WENT OFF AND MY STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN.I WAS ABLE TO MANEUVER THE CAR TO SIDEWALK THE CAR WAS STILL IN DRIVE THE KEYS WERE IN IGNITION. I TURNED THE KEY AND ATTEMPTED TO RESTART THE CAR IT MADE A TERRIBLE BANGING CLUNKING NOISE.I CALLED THE DEALER AND TOLD THEM WAITED 15 MINUTES LATER THE CAR STARTED.THS REALLY NEEDS TO BE INVESTIGATED AS I COULD HAVE CAUSED ARE BEEN INVOLVED IN A ACCIDENT. I'M VERY AFRAID TO DRIVE MY CAR. I TOOK THE CAR IN LATER TO DEALER THEY KEPT IT UNTIL FRIDAY PROVIDED ME A LOANER THEY CLAIMED THEY DROVE IT AND IT DIDN'T ACT UP. BUT ITS NOT LIKE THEY DROVE IT ALL DAY I'M EXTREMELY UPSET AND DISAPPOINTED IN THIS MATTER. I FEEL THEY DISCOUNTED WHAT I SAID.THIS COULD OCCUR WHILE A TEENAGER ARE ELDERLY PERSON IS DRIVING. PLEASE PLEASE LOOK INTO THIS MATTER. *TR

I WAS DRIVING AND AFTER MAKING A LEFT TURN, MY SERVICE TRACTION CONTROL, SERVICE BRAKE ASSIST, AND ABS LIGHT ALL POPPED ON. IT WENT ON AND OFF FOR MANY DAYS AS I WOULD STOP AND THEN RE-START THE CAR. I FINALLY TOOK IT TO A CHEVY DEALERSHIP AND WAS TOLD THEY TESTED THE FRONT ABS CONNECTOR AND ADJUSTED THE TIMING. LIGHTS AND CODES WENT OFF FOR ABOUT TWO WEEKS THEN POPPED BACK ON UPON MAKING A LEFT TURN. IN ADDITION TO THE LIGHTS AND CODES, THE CAR NOW MAKE A LOUD GRINDING NOISE AND THE CAR STALLS. I HAVE BEEN AT A LIGHT IN THE MIDDLE OF MAKING A TURN WHEN THE CAR WILL STALL AND NOT LET ME TAKE OFF- THE TRACTION CONTROL SYMBOL WILL COME ON AND I WILL BE STUCK TRYING TO ACCELERATE. THIS IS VERY DANGEROUS AS I HAVE ALMOST BEEN HIT FROM BEHIND A FEW TIMES DUE TO NOT BEING ABLE TO ACCELERATE IN A TIMELY FASHION. I HAVE GONE ON CHEVY IMPALA FORUMS LOOKING FOR OTHER DRIVERS WHO MAY HAVE EXPERIENCED THIS ARE THERE ARE A GOOD NUMBER OF THEM. IT SEEMS TO BE AN ELECTRICAL PROBLEM. *JS

IN FEB. 2014 STARTED GETTING INTERMITTENT COMPUTER MESSAGES CONCERNING, SERVICE TRACTION CONTROL, SERVICE STABILATOR(?) CONTROL, REDUCED ENGINE POWER. MESSAGE OCCURS RANDOMLY, AND STAYS FOR A DAY OR LESS, THEN GOES TO JUST SHOWING THE ENGINE ICON, THEN CLEARS SELF. CAR WAS PURCHASED USED (16000 MILES) FROM DEALER. ERROR CODES P2138 AND P2122 WERE SHOWING PER DEALER. CAR WAS OWNED IN RENTAL FLEET IN EAST ELMHURST, NY (QUEENS, SEVERELY AFFECTED) DURING HURRICANE SANDY, BUT SHOWED NO SERVICE AS BEING DONE, AFTERWARDS. NEXT ENTRY SHOWED CAR IN UPSTATE NY, ON DEALERS LOT. HAVE BEEN TOLD (3/25/2014) THAT PART WAS ORDERED AND WOULD BE IN IN A COUPLE DAYS. 17 DAYS LATER, TOLD ":PART NOT IN--WILL CALL WHEN HERE" AND REPLACE AT NO CHARGE. STILL WAITING FOR CALL FROM DEALER. *JS

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE REVERSING AND TURNING THE STEERING WHEEL TO THE LEFT, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE NEEDED TO BE RESTARTED IN ORDER FOR THE STEERING WHEEL TO FUNCTION PROPERLY. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE STARTING THE VEHICLE THE KEY FAILED TO TURN UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED TWICE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM).THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD REST AND THE PANELS LOCATED IN THE FRONT AND REAR SIDES WINDOWS OBSTRUCTED THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER ATTEMPTED TO REMOVE THE HEADREST HOWEVER THE HEADREST COULD NOT BE REMOVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 28,200.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKES, WHICH FAILED TO RESPOND. THE CONTACT ALSO STATED THERE WAS A ABNORMAL ODOR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.