NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Chevrolet Impala. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
I WAS DRIVING TO WORK. MY CAR STARTED TO LOSE SPEED. UNTIL IT CAME TO A COMPLETE STOP. I CALLED FOR A TOW TRUCK, THAT TOWED MY VEHICLE TO A REPAIR SHOP. AFTER DIAGNOSIS OF MY CAR THE REPAIR GUY, INFORMED ME IT WAS MY MODULE FUEL PUMP FLOW CONTROL. I WANTED TO KNOW MORE SO I GOOGLE THE PROBLEM. I CAME ACROSS A RECALL ON GM SITE, BULLETIN 14515B. I NOTICED IT WAS A RECALL FOR EXACTLY THE SAME ISSUE I WAS HAVING. SO I CALLED CHEVROLET TO SEE WHAT STEPS I NEEDED TO TAKE ON GETTING REIMBURSED FOR AN ISSUE THAT CLEARLY HAS BEEN A PROBLEM ON SEVERAL 2012 IMPALA'S. I WAS TOLD,IT WAS A RECALL BUT NOT ON MY 2012 BECAUSE MY VIN # BEGIN WITH A W. I EXPLAIN TO HER THAT DIDN'T MAKE SENSE TO ME. ALL 2012 WAS IN PRODUCTION AT THE SAME TIME. I'M PRETTY SURE THEY USED THE SAME PART ON THE VEHICLE. I WAS TOLD IT WAS NOTHING SHE COULD DO. I INFORMED HER I WILL BE FILING A COMPLAINT.
CAR HAS 68,000 MILES. A FEW DAYS AGO THE ENGINE LIGHT CAME ON, WHICH DISABLED REMOTE START. I DIDN'T REALIZE THIS UNTIL I WENT TO GET INTO THE CAR. I'M IN MI AND THIS PAST WEEK HAS BEEN VERY COLD. I JUMPED IN AND DROVE IT TO WORK (LESS THAN 3 MILES). ON THE WAY, THE TRACTION LIGHT CAME ON. NO SURPRISE, AS IT WAS A LITTLE SLIPPERY. NO OTHER PROBLEMS. ON WAY HOME FROM WORK: CAR STARTS UP FINE, NO WARNING LIGHTS AT ALL AT START. ITS ABOUT 13* OUT. ALMOST HOME: ENGINE LIGHT COMES ON, TRACTION LIGHT COMES ON, THEN RIGHT BEFORE TURNING ON MY ROAD THE STABILIZER LIGHT COMES ON AND REDUCE POWER LIGHT, CAR JERKS AND LOSES POWER LIKE ITS GOING TO STALL OUT. IT MADE IT HOME. NEXT MORNING, ENGINE LIGHT ON BUT NOTHING ELSE HAPPENS. I CALL AROUND AND DEALERSHIP SUGGESTS I BRING IT IN AND HOOK IT UP TO RUN A DIAGNOSTICS FOR $98. I GO OVER TO PARTS STORE AND HAVE THEM RUN IT FIRST. ERROR CODES SHOW UP THAT "DON'T REALLY MEAN ANYTHING" AND THEY RESET THE ENGINE LIGHT. RUNS A COUPLE OF DAYS FINE WITH NO PROBLEMS, LIGHTS COMING ON ETC. TEMP DROPS AGAIN AND REPEAT THE WHOLE PROCESS ALL OVER. I BRING TO THE DEALERSHIP AND THEY TELL ME IT NEEDS HIGH PRESSURE FUEL PUMP AND NEW LINES, AFTER THEY ASKED ME IF I RAN E85 IN IT, WHICH I DO BECAUSE THAT IS WHAT THEY SUGGESTED WHEN I BOUGHT IT! I CAN'T AFFORD THE $900 RIGHT NOW AND I PICKED IT UP. I CALLED ANOTHER DEALERSHIP TO GET ANOTHER ESTIMATE AND I'M TOLD THAT THIS IS A COMMON PROBLEM (WE'RE SEEING THIS ALL THE TIME. IT'S A PROBLEM WITH RUNNING E85 IN COLD TEMPS). THAT PERSON SUGGESTS I RUN MAO44 AND PREM UNLEADED IN IT AND IT SHOULD RUN FINE FOR A WHILE. I"M ALSO TOLD THAT THIS IS NOT COVERED BY THE POWERTRAIN WARRANTY AND THERE HAS BEEN NO RECALL, EVEN THOUGH "WE'RE SEEING THIS ALL THE TIME".
I HAVE ABOUT 72,000 MILES ON MY CAR AND THE SERVICE STABILITRAK, SERVICE BRAKE ASSIST AND SERVICE TRACTION CONTROL MESSAGES COME ON AND THE ABS AND ELECTRONIC STABILITY CONTROL LIGHT ALSO ARE ON. IT HAPPENS WHEN TURNING LEFT OR RIGHT AND ALSO THE ABS KICK IN AND EFFECTS THE STEERING. I HAVE REPLACED THE RIGHT AND LEFT HUB ASSEMBLIES AND IT HAS NOT HELPED NO CODES ARE FOUND WHEN VEHICLE IS SCANNED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. THANKS FOR YOUR HELP. THIS WILL ALL HAPPEN IN DRIVE WAY AND ON CITY ROADS/HIGHWAYS.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, THE ELECTRONIC STABILITY CONTROL AND STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT AN ELECTRICAL SHORT CAUSED THE DASHBOARD, CENTER CONSOLE BY THE SHIFTER LEVER, AND FRONT BUCKET SEATS TO MELT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE CONTACT ALSO NOTICED VISIBLE SMOKE IN THE VEHICLE WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT A REPRESENTATIVE WOULD BE SENT TO INVESTIGATE AND DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
NOTIFICATION ON DASH HAS BEEN ON STATING THAT THE AIRBAG DEPLOYMENT SYSTEM WILL NOT DEPLOY. ON STAR HAS ALSO SENT ME DIAGNOSTIC REPORTS STATING THIS IS A URGENT MATTER THAT NEEDS TO BE FIXED
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TAKEN FOR SERVICE, THE DEALER DISCOVERED THAT THE REB WAVE PLATE WAS FRACTURED INSIDE THE TRANSMISSION. THE VEHICLE WAS DIAGNOSED AND THE DEALER STATED THAT THE ENTIRE TRANSMISSION NEEDED TO BE RE-BUILT. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO THE TRANSMISSION SPECIALIST AND THE SPECIALIST STATED THAT THE TRANSMISSION PART WERE JOINT TOGETHER WITH THE FORD AND CHEVROLET, THE SPECIALIST ALSO MENTIONED THAT THE FORD PART WAS GOOD BUT THE CHEVROLET PART FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, THE CONTACT STATED THAT AFTER SPEAKING TO THE MANUFACTURER A CASE NUMBER WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 153,973.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO REDUCE THE SPEED TO AVOID A REAR END CRASH. THE VEHICLE STALLED AND FORCED THE DRIVER INTO THE MEDIAN. THE VEHICLE CAME TO A COMPLETE STOP. THE DRIVER SIDE RIM WAS BENT. THE VEHICLE WAS DRIVEN HOME AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
WHEN I BACK OUT OF A PARKING STALL OR DRIVEWAY AND STILL HAVE MY FOOT ON THE BRAKE AND THEN I PUT IT IN DRIVE, WHEN I TRY TO TURN THE WHEEL TO START TO DRIVE DOWN THE STREET, IT IS LIKE I LOST POWER STEERING AND IT TAKES EVERYTHING IN MY POWER WITH MY HANDS TO TURN THE STEERING WHEEL. IT FEELS LIKE THE STEERING WHEEL LOCKED UP. ALSO WHEN I AM STARTING TO PULL INTO A PARKING STALL WHEN THE CAR IS BARELY MOVING THE STEERING WHEEL SEEMS TO LOCK UP WITH NO POWER STEERING AND I HAVE DIFFICULTY TURNING THE WHEEL. THERE ARE TIMES WHEN I CAN'T GET THE WHEEL TURNED AND I'M UNABLE TO PARK IN THE STALL. WHILE DRIVING AT NORMAL SPEEDS AND WHEN I GO TO TURN, IT DOESN'T MATTER WHETHER IT IS TURNING LEFT OR RIGHT, THE POWER STEERING IS VERY STIFF AND SOMETIMES WILL STIFFEN UP TO THE POINT THAT I HAVE A HARD TIME TURNING THE WHEEL. I TOOK INTO THE DEALER IN 12/2016 AND ASKED THEM TO CHECK IT OUT WHILE THEY DID AN OIL CHANGE TO MY CAR AND THEY SAID ALL FLUIDS WERE FINE AND NOTHING IS WRONG. I HAVE COME VERY CLOSE TO HAVING A WRECK WHEN I TRY TO TURN AND THE STEERING WHEEL ALL OF A SUDDEN STIFFENS UP SO TIGHT THAT IT TAKES ALL MY STRENGTH AND POWER TO TURN THE WHEEL. IT ACTS LIKE THE WHEEL ISN'T GOING TO TURN. THIS HAS BEEN GOING ON FOR A FEW MONTHS NOW. THERE IS SOMETHING DEFINITELY WRONG WITH THE STEERING. MY 2012 IMPALA ONLY HAS 17,000 MILES ON IT. I BOUGHT THE CAR BRAND NEW AND I'M AFRAID TO DRIVE IT BECAUSE OF THIS STEERING ISSUE AND NOT BEING ABLE TO TURN THE STEERING WHEEL. THERE SHOULD BE A RECALL WITH THE 2012 IMPALAS BECAUSE OF THIS ISSUE. THERE IS DEFINITELY A POWER STEERING OR OTHER ISSUE THAT IS CAUSING THE WHEEL TO STIFFIN UP SO TIGHT THAT YOU CAN BARELY TURN IT. *TR
VEHICLE STEERING WHEEL LOCKS AND CAR COMPLETELY SHUTS OFF WHILE DRIVING (IN MOTION) ON A BUSY HIGHWAY. THIS VEHICLE HAS DONE THIS TWO OTHER TIMES, BUT NOT ON THE EXACT SAME DATE. STEERING WHEEL ALSO LOCKS WHILE TURNING LEFT OR RIGHT ON A BUSY STREET.
THE ENGINE GOES DEAD WITHOUT WARNING WHILE I'M DRIVING DOWN THE ROAD. NO LIGHTS ON OR ANY OTHER INDICATIONS THAT IT IS ABOUT TO HAPPEN. WILL NOT RE CRANK. REALIZE THAT IT HAPPENS WHEN MY FUEL SYSTEM IS ABOUT 60 MILES TO EMPTY. AFTER PUTTING GAS IN I CAN CRANK IT RIGHT UP AND GO UNTIL IT HITS AROUND 60 MILES TO EMPTY AND IT WILL GO DEAD AGAIN WITHOUT WARNING, VERY DANGEROUS AND SCARY THING TO HAPPEN IN TRAFFIC. DEALERSHIP TECHNICIAN IS STUMPED AS TO WHAT IT IS, THEY HAVE CHANGED ONE PART AND IT DID NOT WORK, ENGINE WENT DEAD ON HIM ALSO WHEN HE TESTED DROVE IT, CAR HAS BEEN THERE FOR ALMOST 2 WEEKS NOW AND THEY DON'T KNOW WHAT TO DO. I NEED MY CAR BACK.
TAKATA RECALL / AIRBAGS LIGHT CAME ON AND STARTED MAKING LOUD CLICKING NOISE WHERE AIRBAGS ARE LOCATED
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHEN THE REAR DEFROSTER WAS ACTIVATED, IT BURNED AND MELTED ONE OF THE PLUGS COMING FROM THE ENGINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT DEALER OR MECHANIC. THE CONTACT REPAIRED THE VEHICLE HIMSELF, BUT THE FAILURE RECURRED. THE VIN AND FAILURE MILEAGE WAS UNKNOWN. *TR
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHEN THE VEHICLE MADE LEFT TURNS AT LESS THAN 5 MPH, IT WOULD SOMETIMES STALL AND DECELERATE. THE CONTACT DID NOT NOTICE IF THERE WERE ANY WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. UPDATED 01/11/2017*CT *TR
I WAS DRIVING DOWN THE HIGHWAY, GOING ABOUT 60MPH WHEN THE CHECK ENGINE LIGHT CAME ON AND THE CARJUST DIED, IT STARTED TO DECELERATE, I TRIED TO PUSH GAS BUT CAR WOULD NOT GO. LUCKILY TRAFFIC WAS LIGHT AND ABLE TO GET TO THE SIDE OF THE RODE WITHOUT INJURY.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. AFTER STARTING THE ENGINE AND SWITCHING THE SHIFTER TO THE DRIVE POSITION, THE VEHICLE SUDDENLY WENT IN REVERSE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,500. UPDATED 12/13/16*LJ UPDATED 12/15/16.*JB
VEHICLE WAS STATIONARY. TURNED WHEEL TO THE RIGHT TO BEGIN TO MOVE. HEARD A SNAPPING SOUND AND VEHICLE ONLY MOVED ABOUT 5 FEET AND HAD NO CONTROL OF STEERING. FOUND THE RIGHT TIE-ROD WAS BROKEN. CAR HAS 37000 MILES ON IT.CAR WAS TOWED TO CHEV DEALER FOR REPAIR AND THEY SAID THE STEERING GEAR ALSO NEEDED TO BE REPLACED?? MY COST WAS $1546.19.FOUND A RECALL #12V377000 ON THIS VERY PROBLEM, BUT THE RECALL WAS FOR POLICE CARS ONLY. THIS DOESN'T MAKE SENSE TO ME AND I FEEL MY CAR SHOULD BE INCLUDED IN THIS RECALL. THIS TIE ROD SHOULD NEVER HAVE BROKEN AND I FEEL GM SHOULD ASSUME THE RESPONSIBILITY FOR THIS REPAIR. 2012 CHEV IMPALA.
MY CAR IS CURRENTLY IN SOUTH KOREA WITH ME, BECAUSE I'M STATIONED HERE FOR MILITARY PURPOSES. I'M MOVING BACK TO THE STATES AND MY CAR IS SUPPOSED TO SHIP OFF AUGUST 29TH BUT MY CAR CANNOT SHIP WITH A RECALL STATUS THAT READS INCOMPLETE STATUS WITH THE VPC CENTER. NO DEALERSHIP IN KOREA CAN HELP ME WITH THIS ISSUE. MY RECALL ISSUE STATES IF THE KEY RING IS CARRYING ADDED WEIGHT AND THE VEHICLE GOES OFF ROAD OR EXPERIENCES SOME OTHER JARRING EVENT, IT MAY UNINTENTIONALLY MOVE THE KEY AWAY FROM THE "RUN" POSITION. AFTER CALLING THE CHEVROLET DEALERSHIP, I WAS TOLD A CASE WOULD BE OPENED IN MY SITUATION TO ATTEMPT TO CLOSE OUT THE RECALL DUE TO ME HAVING HE VEHICLE THREE YEARS WITH NO ISSUES RELATED TO THIS. IT HAS BEEN A WEEK AND I WAS TOLD THAT I WOULD BE CONTACTED IN TWO DAYS WITH AN ANSWER. CAN SOMEONE HELP ME IN THIS SITUATION SO THAT MY CAR CAN BE SHIPPED BACK TO AMERICA???
ABS LIGHT COMES ON STABILTRAC LIGHT COMES ON BRAKES PULSE AND GRIND ON OCCASION DON'T WANT TO STOP AT TIMES LIKE YOUR ON ICE
THE CAR KEEPS SHORTING OUT THE BATTERY. THE STARTER IS SLUGGISH. THE TRACTION CONTROL LIGHT KEEPS COMING ON.
MY CAR IS TRYING TO KILL ME. AT A COMPLETE STOP WHEN I HIT THE GAS THE TRACTION CONTROL COMES ON. MY DASH SAYS SERVICE STABILITRAK , TRACTION CONTROL AND ABS. I MUST TURN OFF THE TRACTION CONTROL TO DRIVE MY VEHICLE. WITH ALL THAT, IF I DRIVE UP HILL IT TURNS THE TRACTION CONTROL ON, THE ABS AND TRACTION CONTROL LIGHT UP AND THE LIGHTS STAY ON. WHEN THE CAR IS RESTARTED ALL THE LIGHTS GO AWAY. TWICE I WAS PULLING ONTO THE HIGHWAY FROM A STOP. THAT SITUATION HAPPENED AND MY CAR DIDNT MOVE. LUCKILY THE CAR WAS ABLE TO MOVE OR ELSE I WOULD HAVE SEVERLY INJURED. THIS HAPPENS WITH MY VEHICLE DAILY. I TOOK MY CAR IN BECAUSE MY ALTERNATOR FAILED. I TOLD THE DEALERSHIP ABOUT A TSB FOR THE ISSUE AND THEY DID NOTHING. IT ALSO HAPPENS A LOT IF IM ACCELERATING WHILE TURNING A CORNER. THE DASH LIGHTS UP LIKE CHRISTMAS LIGHTS.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN UNSTABLE MOTION IN THE FRONT OF THE VEHICLE ASSOCIATED WITH THE SUSPENSION OF THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE MANUFACTURER WHO STATED THAT THERE WAS NO MANUFACTURER RECALL AND NO RECOMMENDED REPAIR SOLUTION TO PREVENT THE FAILURE UNTIL THE VEHICLE WAS FURTHER TESTED AND DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V377000 (SUSPENSION). THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
ABOUT 8 MONTHS AGO MY 2012 CHEVY IMPALA STARTED CAUSING ISSUES WHEN THE ENGINE LIGHT APPEARED WITH THE REDUCED ENGINE LIGHT. TAKING IT TO A DEALERSHIP, THEY PUT THE COMPUTER ON IT & WERE UNABLE TO DETERMINE WHAT THE CODES WERE RELATED TOO. I THEN SEARCHED GOOGLE FOR ANY ISSUES COMPARING TO MINE AND FOUND SEVERAL COMPLAINS ABOUT THE SAME THING. FOLLOWING THE REPAIRS THAT OTHERS HAVE PERFORMED, I TRIED THE SAME THING WITH NO RESULTS. AT THE MOMENT I AM LOOKING AT REPLACING THE THROTTLE BODY SENSOR WITH THE HOPES THAT IT WILL BE FIXED. THE SAFETY CONCERNS IS THAT MY VEHICLE WILL BE FINE FOR A FEW MINUTES BUT THEN THE REDUCED ENGINE LIGHT APPEARS AND MY CAR WILL CONTINUE AT VERY LITTLE SPEEDS AND THE SHIFTING FROM GEAR TO GEAR WILL GO UP TO 5 AMPS. MY CAR WILL THEN START BUCKING LIKE A HORSE IN THE MIDDLE OF TRAFFIC UNTIL IT STABILIZES AND I'M ABLE TO RUN AT GOOD SPEEDS. MY CAR HAS NOT YET STALLED BUT WITH IT REDUCING SPEEDS IN THE MIDDLE OF TRAFFIC, IT CAUSES SAFETY CONCERNS AS A FAST MOVING CAR CAN COME UP ME AND HIT ME. I HOPE THIS GETS ATTENTION FROM GM AS I HAVE READ THAT SEVERAL OTHERS THAT HAD THE SAME ISSUES. THIS IS MY SECOND MESSAGE FOR THE SAME ISSUES AND I DO NOT RECALL HAVING RECEIVED A RESPONSE FROM MY 1ST COMPLAINT. PLEASE ADVISE WHY GM HAS NOT MADE A RECALL ON THIS ISSUE AND GIVE THEIR CUSTOMER'S A BETTER DRIVING EXPERIENCE. THANK YOU. *TR
I have a 2012 impala that I have had since 2015 and a little while after I got it the engine light came on and it said it was the fuel pump control module requested Mil illumination and evaporated emissions systems leak detected (large leak) and at times the gas tank sparys back at up if you don't let it sit open for a little bit. I have had these issues fixed multiple times and by multiple mechanics who still can't figure out what's going on.
EVERY TIME I TURN WARNING LIGHTS FOR MY STABLIZING SYSTEM AND ABS THEN THE BRAKES STARTS TO LOCK UP SOMETIMES WITH IT ALSO TRACTION CONTROL ALSO TURN ON AND OFF THIS IS EVERY TIME I DRIVE THE CAR HAVE TAKEN IT TO 3 DEALERS NO ONE CAN FIND THE PROBLEM THIS IS EVERY TIME I START THE CAR AND DRIVE ON THE STREETS OR ON THE HIGHWAY.
I WAS STANDING IN TRAFFIC AND SMOKE START COMING INSIDE THE CAR FROM ENGINE AND THE ENGINE START ON FIRE THE CAR BURN FROM THE ENGINE OUT ??? AND I FOUND THIS INFORMATION ABOUT SAFETY PROBLEMS AND RECALLS ON THIS CAR MODEL ON THE INTERNET ABOUT THIS CAR MODEL AND YEAR HAVE FIRE HAZARD PROBLEMS PLEASE REVIEW AND HELP ME TO FOUND ANY ANSWER THANK YOU *TR
THE VEHICLE WOULD NOT STOP AFTER APPLYING BRAKES MADE AWFUL NOISE AND I REAR ENDED A CAR. IT WAS CLEAR, DRY AND SUNNY AT THE TIME AND SHOULD HAVE BEEN ABLE TO STOP. I BELIEVE THE STABILITRAK SYSTEM IS FAULTY. THE TIRE PRESSURE SENSOR HAS NOW STARTED COMING ON SINCE THE CAR ACCIDENT. THE DEALER THAT THE BODY SHOP TOOK THE CAR TO AFTER IT FIXED THE FRONT BUMPER SAID IT'S NOT THE TIRE SENSOR THAT'S BAD.
I WAS HIT BY ANOTHER CAR AT INTERSECTION NEAR REAR DOOR. MY CAR WAS CONSIDERED A TOTAL (NOT WORTH FIXING), AND I WAS TAKEN TO ER HOSPITAL BY AMBULANCE DUE TO SEVER NECK AND SHOULDER INJURIES. RELEASED WITH FRACTURE OF NECK AND FRACTURED RIGHT RIBS. NOT ONE AIR BAG IN FRONT OR BACK RELEASED IN COLLISION. I KNEW SOMETHING WAS WRONG!
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE THE VEHICLE FROM A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED WHEN THE BRAKES WERE INDEPENDENTLY APPLIED. IN ADDITION, THE ABS, SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES CONNECTED TO THE SENSORS WERE FAULTY. THE TECHNICIAN ALSO STATED THAT FURTHER DIAGNOSTIC TESTING WOULD BE NEEDED TO DETERMINE WHAT SPECIFIC PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
DRIVING 55 MPH ON THE INTERSTATE NOTICED THAT I HADN'T FILLED UP IN A WHILE YET THE FUEL GAUGE STILL READ "COMPLETELY FULL". FILLED UP AT GAS STATION TOOK 3/4 OF A TANK. GAUGE HAS BEEN ALTERNATING BETWEEN FULL AND COMPLETELY EMPTY FOR A MONTH. COULD HAVE RUN OUT OF GAS AT SPEED ON INTERSTATE CAUSING ACCIDENT INTERNET RESEARCH HAS UNCOVERED A FEW INCIDENTS LIKE THAT. CHEVY SUPPORT IS WILLING TO WAIVE THE 50 DOLLAR DIAGNOSTIC FEE BUT WILL NOT COVER REPAIRS. LOCAL GARAGE QUOTED 250 LABOR 160 PART TO REPLACE FUEL GAUGE SENSOR IN THE TANK, BUT FROM ONLINE RESEARCH PAST YEARS HAVE SEEN INSTRUMENT CLUSTER FAILURES IN FUEL GAUGE, SPEEDOMETER AND ENGINE TEMP. CAR HAS 50800 MILES ON IT IS FOUR YEARS OLD AND MAY REQUIRE REPAIRS 400-2K DEPENDING ON WHICH PART IS FAILURE. PREVIOUS GM PRODUCTS HAVE HAD CLASS ACTION LAWSUITS FOR SIMILAR ISSUES. THIS IS A SAFETY ISSUE AS THE GAUGE FAILS AND THE CHECK ENGINE LIGHT TOOK 25 DAYS TO COME ON WITH THE ERROR CODE IN THE 460'S THAT THE SENSOR WAS BAD. CURRENTLY DRIVING VEHICLE WITH BROKEN FUEL GAUGE AND SUBMITTING COMPLAINTS TALKING WITH SUPPORT TO TRY TO GET THEM TO COVER REPAIRS.
WHEN BACKING OUT OF PARKING SPACE TURNING RIGHT AND THEN TURNING LEFT, IT SOUNDS LIKE GRINDING METAL AND THE CAR STARTS JERKING UNTIL THE WHEELS ARE TURNED STRAIGHT AND THEN IT'S OK AGAIN IT IS REALLY LOUD. I TOOK IT TO THE DEALER BUT IT WOULDN'T DO IT FOR THEM.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS AND MAKING A LEFT TURN, THE VEHICLE WOULD INDEPENDENTLY SWITCH TO TRACTION CONTROL MODE. IN ADDITION, AN ABNORMAL SOUND WAS COMING FROM THE BRAKES OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ABS WIRING HARNESS AND THE WHEEL HUB WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
GRINDING NOISE FROM FRONT AND MOMENTARY LOSS OF ACCELERATION UPON ACCELERATION FROM STOP. MOST PREVALENT ON LEFT TURN FROM STOP BUT PROGRESSIVELY GETTING MORE FREQUENT ON STRAIGHT OR RIGHT TURNS. DASH TRACTION CONTROL LIGHT ILLUMINATES MOMENTARILY. ORIGINAL DEALER INSPECTION FOUND NO ISSUE. ON STAR DIAGNOSTICS REVEALED NOTHING. ABOVE 5MPH NO SYMPTOMS AT ALL. DEALER WILL REINSPECT NEXT WEEK.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE JERKED. IN ADDITION, THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT FUEL INJECTORS 1, 3, AND 5 MALFUNCTIONED AND FUEL TRAVELED STRAIGHT THROUGH THE EXHAUST SYSTEM. THE CONTACT NOTICED A FUEL ODOR COMING FROM THE REAR EXHAUST. THE DEALER DIAGNOSED THAT INJECTOR PORTS 1, 3, AND 5 NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,168.
THE DOOR BLEND ACTUATORS GO OUT CONSTANTLY. THE CAR HAS THREE OF THEM. WHEN THEY GO BAD, THERE IS A LOUD CLICKING OR KNOCKING SOUND BEHIND THE DASHBOARD AND THE AIR CONDITIONER AND HEATER STOP WORKING. IF IT'S COLD, IT BLOWS COLD AIR AND IF IT'S HOT IT BLOWS HOT AIR. I HAVE REPLACED AT LEAST 20 ACTUATORS. ONCE THEY GO BAD, A NEW ONE LAST ONLY A FEW MONTHS, WHICH MEANS THERE IS A DEEPER ISSUE. THE DEALER SAYS CHEVY IS AWARE OF THE PROBLEM AND IT IS A WELL KNOWN ISSUE; HOWEVER, THEY HAVE NOT ISSUED A RECALL, DEALER COULD NOT QUOTE A PRICE BECAUSE THEY WON'T KNOW WHAT IS WRONG UNTIL THEY GET IN THERE. DEALER SUSPECTS CHEVY WON'T ISSUE RECALL BECAUSE THE WHOLE SYSTEM IS FAULTY AND WILL COST THOUSANDS PER CAR TO FIX.
I TOOK MY VEHICLE IN FOR SERVICE TO A RECALL FOR THE IGNITION, WHILE THERE THEY DISCOVERED OIL LEAKING FROM OIL PAN GASKET, THEY FOUND PROBLEMS WITH THE EMISSION. I TOOK IT HOME AND WHEN I STARTED IT IT WAS ACCELERATED, I TOOK IT BACK AND DEALER CLAIMED IT WAS NOT PART OF THE WORK THEY DID. THEY CHARGED ME 428.00 TO REPAIR. THE NEXT DAY I DROVE THE CAR THE IDLE WAS AT 3 WHEN I STARTED IT, TOOK IT BACK TO THE DEALER, THEY CLAIM THEY RESET THE IDLE, BUT THE IDLE REMAINS AT 1.5 WHEN IM DRIVING, AND FEELS ACCELERATED. THIS ALL BEGAN WHEN THEY REPAIRED A PROBLEM UNDER GUARANTEE. CAR HAS 103,000.00 MILES.
TAKATA RECALL
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. IN ADDITION, "SERVICE STABILIZER TRAC" WAS DISPLAYED ACROSS THE MESSAGE BOARD AS THE VEHICLE LOST POWER. THE CONTACT ALSO STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUSES TO THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,910.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, THE CONTACT WITNESSED THAT THE DRIVERS SEAT BELT BUCKLE ASSEMBLY WAS DETACHING. THE CONTACT LATER INSPECTED THE REAR SEAT BELT BUCK ASSEMBLIES AND WITNESSED THAT THEY WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,477. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY, TRACTION CONTROL, AND CHECK BRAKES WARNING INDICATORS FLASHED RANDOMLY. THERE WAS AN ABNORMAL NOISE EACH TIME THE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. UPDATED 02/12/16*LJ
WHEN I START DRIVING ON LOCAL STREET EACH MORNING, I MAKE A LEFT TURN, THE CAR MAKES A LOUD GRINDING NOISE AND MY SERVICE TRACTION CONTROL, SERVICE BRAKE ASSIST, & ABS LIGHT ALL COME ON. THEY ALSO GO ON & OFF WHEN I GO OVER SPEED BUMPS MAKE A LOUD GRINDING NOISE. THE TRACTION CONTROL SYMBOL WILL COME ON AND I WILL BE STUCK TRYING TO ACCELERATE. THIS IS VERY DANGEROUS AS I HAVE ALMOST BEEN HIT FROM BEHIND A FEW TIMES DUE TO NOT BEING ABLE TO ACCELERATE IN A TIMELY FASHION. I HAVE GONE ON CHEVY IMPALA FORUMS LOOKING FOR OTHER DRIVERS WHO MAY HAVE EXPERIENCED THIS ARE THERE ARE A GOOD NUMBER OF THEM. IT SEEMS TO BE AN ELECTRICAL PROBLEM. I FINALLY TOOK IT TO A MECHANIC AND THEY COULD NOT REPRODUCE THE PROBLEM. IT STILL HAPPENS.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE FROM A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND AS THE BRAKES INDEPENDENTLY ENGAGED. THE ABS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
CLUNKING SOUND FROM TRANSMISSION DIFFERENTIAL...WHEN YOU PULL OUT FROM A STOP YOU GET A CLUCKING NOISE AND THE CAR CANNOT GO...SOMETHING IS GRABBED..PULLING ONTO A CITY STREET OR GOING IN REVERSE FROM DRIVEWAY..MECHANIC HAS BEEN UNABLE TO FIND PROBLEM AFTER 5 ATTEMPTS.
WHEN ACCELERATING FORWARD FROM A COMPLETE STOP THE TRACTION CONTROL COMES ON BY ITSELF CAUSING THE WHEELS TO LOCK UP & CAUSES HESITATION. THE GROUND IS NOT WET AT ALL ESPECIALLY WHEN TURNING THE TRACTION CONTROL KICKS ON CAUSING THE SAME REACTION ON DRY PAVEMENT. WHEN ACCELERATING THE CAR HESITATES & JERKS/JOLTS THEN THE TRACTION LIGHT KICKS ON. THERE ARE NO CODES ON THE DASHBOARD & NO CHECK ENGINE LIGHT.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SDM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,500. UPDATED 06/21/16*LJ *TR
HAVE HAD 5 GOODYEAR EAGLE LS TIRES THAT HAVE BROKEN BELTS IN THEM. WHEN I GOT THE CAR IT HAD EAGLE LS'S ON IT. THEY ALL HAD THE SAME PROBLEM AND WERE REPLACED UNFORTUNATELY WITH THE SAME BRAND OF TIRE. NOW 1 OF THE NEW EAGLE LS HAS A BROKEN BELT IN IT AND IT FEELS LIKE I HAVE A BENT RIM. MY TIRE PLACE NOW IS TELLING ME THAT THE EAGLE LIS IS JUNK AND DOES NOT RECOMMEND THEM AGAIN. I WILL HAVE TO REPLACE ALL THE TIRES AGAIN BECAUSE OF THE FLAW IN THEM. SOMETHING SHOULD BE DONE ABOUT THIS BEFORE SOMEONE GETS HURT OF KILLED WITH THE JUNK TIRES. GOODYEAR OFFERED NO REPLACEMENT DISCOUNTS OR HELP WITH THIS PROBLEM PER THE TIRE SHOP.
I WAS DRIVING DOWN A HILL ON KALAMAZOOST IN LANSING MICH. MY POWER STEERING AND POWER BRAKES STOPPED WORKING. I PULLED ON THE STEERING WHEEL TO TURN THE CAR INTO A HEDGE OF BUSHED ON THE SIDE OF THE ROAD. IT STOPPED BEFORE I HIT THEM.
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING RACK LEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Data synced from NHTSA on May 4, 2026