NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Chevrolet Malibu. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
AT 34 MILES ON THE CAR ABS/TRACTION CONTROL SENSOR IN THE WHEEL HUB FAILED, CAUSING SEVERAL TROUBLE LIGHTS TO COME ON AND A SOUND SIGNAL TO INDICATE THERE WAS A PROBLEM. THE OWNERS MANUAL NOTED THAT THE CAR SHOULD BE TOWED TO THE DEALERSHIP.*AK
WHILE DRIVING POWER STEERING PUMP FAILED . THE CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. *AK EA04018_CAT CURRENTLY THE VEHICLE STILL DOES NOT STEER PROPERLY. THE VEHICLE WAS TAKEN FOUR TIMES BEFORE THE SERVICE DEALER TO SAY IT WAS OKAY. THE HEADLIGHTS SHINED TOO HIGH, THERE WAS A VIBRATION WHEN THE VEHICLE WAS IN MOTION AND WAS UNABLE TO BE DUPLICATED. *SC
WHEN COMING TO A STOP POWER STEERING FAILED, AND THE STEERING WHEEL LOCKED UP. CONSUMER HAD TO RESTART THE VEHICLE TO STOP. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK EA04018_CAT FOUND THE WHEEL POSITION SENSOR NOT READING CONSISTENTLY. THERE WAS AN INTERMITTENT GRINDING NOISE. *SC
WHILE DRIVING ABOUT 5 MINUTES ON BACK ROADS AT 35-40 MPH THERE WAS VIBRATION IN STEERING WHEEL. IT WOULD JERK BACK AND FORTH ABOUT 1/2" EACH WAY. TRIED TO TURN RIGHT, BUT STEERING WHEEL WOULD ONLY TURN TO BETWEEN 2 AND 3 O'CLOCK. HOWEVER, IT TOOK ALL CONSUMER'S EFFORT TO EVEN TURN THAT MUCH. SAW WRENCH LIGHT UP, HEARD DING, AND SAW POWER STEERING ON RADIO. WAS ABLE TO GET VEHICLE INTO GAS STATION PARKING LOT, ABOUT 3 MINUTES AFTER SHE FELT JERKING. RESTARTED VEHICLE, AND STEERING WAS FINE. IT HAPPENED ABOUT 3 WEEKS LATER AGAIN, THE THIRD TIME IN ABOUT 2 WEEKS WHILE CONSUMER WAS IN DRIVEWAY. DEALER REPLACED THE STEERING COLUMN. *AK EA04018_CAT
A FEW DAYS AFTER PURCHASING THE CAR NEW, THE "CHECK GAS CAP" WARNING STARTED DISPLAYING. THE DEALER DIAGNOSED THE PROBLEM AS A CRACKED CARBON CANISTER, AND AFTER A FEW WEEKS, THE PART CAME IN AND THE DEALER INSTALLED IT, FIXING THE PROBLEM. AT THE SAME TIME, THERE WAS A MOANING NOISE COMING FROM THE DRIVETRAIN UNDER ACCELERATION. THE DEALER FOUND A SERVICE ADVISORY ABOUT A DEFECTIVE CHAIN SPROCKET IN THE TRANSMISSION, ORDERED THE PARTS, AND WHEN THEY CAME IN, TOOK THE TRANSMISSION APART AND INSTALLED THE NEW PARTS. THIS APPARENTLY SOLVED THE NOISE PROBLEM. THE NEXT TIME THE CAR WAS DRIVEN AFTER TAKING IT HOME, THE TRANSMISSION QUIT WORKING. THE ENGINE SPED UP, BUT THE TRANSMISSION DID NOT PULL. I AM WAITING FOR THE DEALERSHIP TO OPEN TO REPORT THIS LATEST PROBLEM. THERE WERE ALSO MINOR PROBLEMS WITH CRUISE CONTROL DISENGAGEMENT AND TRANSMISSION SHIFTING WHICH THE DEALER COULD NOT DUPLICATE. THIS HAS ALL OCCURRED IN THE FIRST TWO MONTHS OF OWNERSHIP. *JB
STEERING WHEEL SHAKES ALL BY ITSELF AND WAS REPLACED BY DEALER. NOW THERE IS A CLUNKING NOISE WHEN TURNING THE WHEEL. FRONT ROTORS WARPED, REPLACED BY DEALER, NOW WARPED AGAIN. FRONT AXLE SEAL LEAKING ON EXHAUST, REPLACED BY DEALER, NOW LEAKING AGAIN CAUSING A FOUL OIL BURNING SMELL IN THE CAR. *NM
WHILE DRIVING, THE POWER STEERING FAILED. THE WARNING LIGHT ILLUMINATED, LETTING THE CONSUMER KNOW THAT THE POWER STEERING FAILED WHICH MADE IT VERY HARD TO STEER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIR. THIS WAS THE FIRST TIME IT HAS HAPPENED. *AK EA04018_CAT THE STEERING COLUMN HAD BEEN REPLACED AND THERE HAD BEEN NO RECURRENCE. *SC
WHILE DRIVING, THE POWER STEERING FAILED. THE CONSUMER HAD GREAT DIFFICULTY CONTROLLING THE VEHICLE. MANUFACTURER STATED THAT THERE WERE NO COMPLAINTS ON THIS DEFECT.*AK EA04018_CAT. *JB
ON 4 OCCASIONS DURING THE PAST WEEK THE POWER STEERING FEATURE FAILED WHILE CAR WAS IN OPERATION. THIS COULD HAVE CAUSED COLLISIONS. EA04018_CAT
OUR 2004 CHEVROLET MALIBU LT (V6, LOADED WITH ALL OPTIONS EXCEPT FOR ONSTAR) HAS BETWEEN 5500 AND 6000 MILES ON IT NOW. RECENTLY, MY WIFE REPORTED AN ISSUE WITH THE STEERING WHEEL BRATING "NERVOUSLY" WHILE IDLING IN LINE TO DROP MY DAUGHTER OFF TO SCHOOL. THIS VIBRATION / MOVEMENT DID NOT ACTUALLY MOVE THE WHEELS, AND SHE RETURNED HOME SAFELY.THE PROBLEM WAS INTERMITTENT, BUT ONE MORNING AS SHE PREPARED TO LEAVE, SHE NOTICED THE VIBRATION PROBLEM AGAIN, AND WISHING TO SHOW IT TO ME, CALLED ME TO THE GARAGE. I WITNESSED THE PALSY-LIKE MOVEMENT OF THE STEERING WHEEL AND AGAIN NOTED THAT THE TIRES DIDN'T MOVE WITH THE WHEEL. AFTER THIS OCCURRED, I RETURNED TO THE HOUSE (MAKING A NOTE TO MYSELF FOR OUR NEXT VISIT TO THE DEALERSHIP'S SERVICE DEPARTMENT). LESS THAN FIVE MINUTES LATER, I HEARD A KNOCK AT THE DOOR, WHICH TURNED OUT TO BE MY 8 YEAR OLD DAUGHTER (WHO HAD GONE WITH MY WIFE). SHE TOLD ME THAT THE STEERING HAD "BROKEN" AND THAT MY WIFE WAS TRYING TO MANEUVER THE CAR BACK TO THE HOUSE. I WENT OUT TO THE END OF THE DRIVE, TO FIND MY WIFE ATTEMPTING TO FIGHT TO GET THE CAR BACK ONTO OUR STREET. I STOPPED HER, TOOK OVER THE CAR, TURNED OFF THE IGNITION, THEN RESTARTED THE CAR. THIS RESTORED THE POWER STEERING, AT WHICH POINT I PARKED THE CAR IN THE GARAGE, AND THE WIFE TOOK OUR OTHER VEHICLE. I HAD ALREADY READ OF THIS ISSUE ON SEVERAL BULLETIN BOARDS AROUND THE WEB, AND MY CAR IS A RELATIVELY EARLY 2004 BUILD MALIBU. HOWEVER, THERE HAS AS YET BEEN NO OFFICIAL RECALL FROM CHEVROLET, AND AS I SEE THAT THERE IS AN ONGOING INVESTIGATION BY THE NHTSA INTO THIS ISSUE, I FELT I SHOULD REPORT YET ANOTHER INSTANCE OF THE SAME PROBLEM AS WAS EXPERIENCED BY THE OTHER 8 DRIVERS MENTIONED BY THE INVESTIGATION. I CONSIDER THE TWITCHING STEERING WHEEL TO BE A SINGLE FAILURE, AND COMBINED WITH THE ACTUAL LOSS OF POWER ASSIST ONCE SO FAR, HAVE INDICATED 2 FAILURES. MY CAR IS CURRENTLY SCHEDULED TO BE LOOKED AT BY THE LOCAL DEALERSHIP LATER TODAY.*AK EA04018_CAT
STEERING PROBLEM. STEERING IN THE MORNING WAS ERRATIC SEEMED TO HUNT. TOOK THE CAR TO THE DEALER AND WAS TOLD IT WAS A SENSOR PROBLEM, DEALER HAD TO ORDER PART, CAR STILL DRIVABLE. NEXT MORNING THE STEERING WAS THE SAME, AFTER WORK I CAME OUT STARTED THE CAR, STEERING WAS STILL SHAKY, AFTER PULLING OUT ONTO THE ROAD I LOST ALL POWER STEERING, SERVICE ALARM LIGHT CAME ON AND POWER STEERING FAILURE NOTIFICATION ON CONSOLE. I TOOK CAR DIRECTLY TO THE DEALER, RECEIVED LOANER WHILE THEY REPAIR CAR. WAS TOLD ALL PARTS MUST BE RETURNED TO DETERMINE FAILURE MODE. EA04018_CAT
VEHICLE LOST POWER STEERING ASSIST WHILE COMING TO A STOP LIGHT. THEVEHICLE WAS TAKEN TO THE DEALER. DEALER REPLACED A COLUMN KIT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JBB EA04018_CAT *TC
WHILE DRIVING, THE AIR BAG LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND THE MECHANIC TOLD THE CONSUMER NOT TO PANIC, BECAUSE IT WAS NORMAL. *AK THE PASSENGER SIDE DOOR WAS PERMANENTLY LOCK FROM THE OUTSIDE. *JB
VEHICLE 3 TIMES WOULD NOT START. TOOK INTO DEALER AND WAS TOLD THEY COULD NOT FIND ANYTHING. ON 9/5/04 WAS DRIVING AND THE CAR MADE A DING DING AND STEERING WHEEL LOCKED. STOPPED AND TURN CAR OFF AND BACK ON AND WAS OKAY. TWO DAYS LATER WAS MAKING A LEFT HAND TURN AND AGAIN THE DING DING AND STEERING WHEEL LOCKED. HAD CAR TOWED TO DEALER. DEALER CALLED AND SAID THEY HAD TO REPLACED STEERING COLUMN AND WOULD CALL WHEN COMPLETE. DEALER CALLED AND SAID STEERING COLUMN WAS REPLACED BUT NEW STEERING COLUMN DURING SAME THING. CURRENTLY I HAVE A RENTAL FROM DEALER SHIP.*AK EA04018_CAT
WHEN DRIVING VEHICLE IN REVERSE STEERING WHEEL LOCKED. ALSO,STEERING WHEEL SHOOK AND VIBRATED, EVEN WHEN THE VEHICLE WAS NOT IN MOTION. *AK EA04018_CAT
WHILE DRIVING CONSUMER LOST POWER STEERING. CONSUMER PULLED OVER AND RESTARTED THE VEHICLE. DEALERSHIP WAS NOTIFED, BUT DID NOT RESOLVE THE PROBLEM. *AK EA04018_CAT THE CONSUMER STATED THAT THE POWER STEERING IS ELECTRIC NOT HYDRAULIC ON THIS VEHICLE. *TC
AFTER HAVING THE STEERING COLUMN REPLACED IN MY 2004 CHEVROLET MALIBU, I NOTICED THE BRAKE PEDAL IS NOT RELEASING ALL THE WAY. THIS ONLY HAPPENS ON THE FREEWAY, SO FOR SOME REASON ONLY WHEN THE CAR EXCEEDS 50 MILES. I REPORTED THIS PROBLEM TO THE DEALER AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH THE BRAKES. NOW I AM CONCERNED THAT MY BRAKES WITH BE HARMED IF THEY ARE NOT RELEASING LIKE THEY SHOULD. *AK
AT APPROXIMATELY 10,000 MILES, MY 2004 CHEVROLET MALIBU DEVELOPED A STEERING PROBLEM. UPON STARTING THE CAR, THE STEERING WHEEL VISIBLY SHOOK AND PULLED WHEN I TRIED TO TURN RIGHT. I CALLED THE DEALERSHIP AND THEY HAD TO ORDER A REPLACEMENT PART. WHEN THE PART CAME IN A WEEK AND A HALF LATER, THEY REPLACED THE STEERING COLUMN. EA04018_CAT. *AK
I WAS TRAVELING AT HIGHWAY SPEEDS TO WORK ON THE EXPRESSWAY WHEN THE SECOND OCCURRENCE OF (EPA) STEERING FAILURE. THE FIRST OCCURRENCE WAS ON 8/30/04 AND THE SECOND OCCURANCE WAS ON 9/2/04. THE CAR WAS TAKEN TO DEALER ON 8/31/04 FOR REPAIR THEY CONNECTED THE COMPUTERS AND FOUND NO CODE ERRORS. TODAY WHEN POWER STEERING STOPPED WORKING I FOUND A SAFE PLACE TO PULL ONTO EXIT RAMP SHOULDER TO PARK CAR AND SHUT DOWN. I WAITED A FEW MINUTES RESTARTED NO PROBLEMS. BUT MY CAR IS AT DEALERSHIP FOR SERVICE THE SECOND TIME. *AK EA04018_CAT
2004 CHEVROLET MALIBU MAXX HAS A BURNT OIL SMELL. CONSUMER STATES THAT THE DEALERSHIP CAN NOT FIND THE CAUSE OF THE PROBLEM. *NJ THE CONSUMER STATED AFTER HE CHANGED THE OIL, THE SMELL WOULD LINGER FOR 3-4 WEEKS AFTER TRAVELING HIGHWAY SPEED FOR MORE THAN 20 MILES OR MORE. *JB
REPORTING MULTIPLE ISSUES. INCREASED PROBLEMS AFTER RECALL WORK PERFORMED..ITEMS 2 AND 3. ITEM 1 FROM THE ORIGINAL PURCHASE AND NO GM SOLUTION ON WHAT HAS BEEN A WIDE SPREAD PART QUALITY PROBLEM DOCUMENTED. DRIVERS SIDE SEAT EARLY ON FROM PURCHASE DEALER WELDED BREAK ONCE. BROKE AGAIN DRIVING WITH BROKEN SEAT NOW LEG NERVE BACK PROBLEMS. CONCERN ON SAFETY IF IN ACCIDENT A..NO RECALL WHY NO OPTION TO GET REPLACEMENT PARTS OR SEAT WHY????? WHILE DRIVING VEHICLE POWER STEERING WENT OUT REDUCED ACCELERATION DASHBOARD VARYING LIGHTS RANDOM VARIES OFF AND ON ABLE TO COAST OUT OF TRAFFIC. NO ABILITY TO RESTART. TOWED DEALER INDICATED NEED TO REPLACE GENERATOR AND BATTERY BOTH PERFORMED VEHICLE DRAINS UNABLE TO START JUMP START RUNS FAILS AGAIN LATER - NO SOLUTION PROBLEM STARTED AFTER DEALERSHIP RECALL WORK DONE ON IGNITION SWITCH RELATED TO RECALL WORK???? SITTING IN DRIVEWAY - DO WE TOW BACK TO DEALERSHIP THAT HAD US REPLACE THE GENERATOR AS AN UNNECESSARY EXPENSE??? SELECTOR MALFUNCTION NOT WORKING SERVICED NOW NO ABILITY TO USE LOW GEAR SELECTION PUSH BUTTON. STAYS ON 3 WHY AGAIN RELATED TO RECALL WORK PERFORMED??? SOME SENSATIONS OF SLIPPAGE BETWEEN GEARS AS WELL. WHY?? LIKE THE VEHICLE AND WANT IT TO BE SAFE TO DRIVE AND KEEP IN SERVICE. LOYAL GM FAMILY MEMBER THAT IS CONSIDERING CHANGING MANUFACTURERS. SATURN OWNER - NO LONGER AVAILABLE PONTIAC OWNER GRAND AM NO LONER AVAILABLE PONTIAC VIBE OWNER CHEVROLET BLAZER OWNER CHEVROLET CAMERO. CHEVROLET IMPALA OUR FAMILY LIST GOES ON. MORE DIFFICULT TO KEEP THE FAMILY LOYAL DROP DOWN BOX ON VEHICLE NEVER DISPLAYED.
STOPPED AT RED LIGHT AFTER DRIVING APPROXIMATELY 45 MILES PER HOUR ON THE WAY TO WORK. STEERING WHELL "JIGGLED" A BIT. WHEN I ACCELERATED, THE POWER STEERING WAS GONE. CAR WAS HARD TO STEER; WAS ABLE TO DRIVE APPROXIMATELY FOUR MILES TO THE DEALERSHIP. DEALERSHIP SAID THERE WAS A PART IN THE STEERING COLUMN THAT NEEDED REPLACED, AND THAT THEY WOULD REPLACE THE STEERING COLUMN. THEY ORDERED THE PART (FROM MICHIGAN), BUT DUE TO HURRICANE FRANCES, THEY COULD NOT FIX THE CAR UNTIL NEXT WEEK. THE DEALERSHIP WAS VERY NICE AND GAVE ME A LOANER CAR AT NO CHARGE; BUT MY CAR IS NOW SITTING OUT IN THE OPEN AT THE DEALERSHIP WITH THE POSSIBILITY OF HURRICANE FORCE WINDS DAMAGING THE CAR. THE FACT THAT THE PART WAS NOT READILY AVAILABLE CONCERNS ME.*AK EA04018_CAT
WHILE DRIVING AT 35 MPH ALL GAUGES FAILED. CONSUMER DIDN'T KNOW THE SPEED. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM . WANTEDS TO BUY THE VEHICLE FROM THE CONSUMER. *AK
WHILE DRIVING SERVICE MESSAGE INDICATED TO CONSUMER THAT POWER STEERING COLUMN FAILED. AS RESULT, CONSUMER HAD TO RESTART THE VEHICLE. THE DEALERSHIP RESET THE COMPUTER THREE TIMES, BUT PROBLEM RECURRED. *AK EA04018_CAT
POWER STEERING. WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL JERKS UP TO 45 DEGREES, SIDE TO SIDE, IN BOTH DIRECTIONS. NO LOSS OF CONTROL . NO STEERING HAS BEEN LOST AS OF YET. APPOINTMENT SET WITH VALLEY CHEVERLOT, CARSON CITY, NV ON AUGUST 31, 2004.*AK EA04018_CAT
WHILE MAKEING A RIGHT TURN ONTO MAJOR STREET WRENCH ICON LIT UPON ON INSTRUMENT PANEL, INFORMATION PANEL INDICATED POWER STEERING FAILURE,HAD TO MANHANDLE CAR TO PARKING LOT OF K-MART. RESTARED ENGINE, DROVE TO CHEV DEALER, LEFT CAR WITH THEM, THEY REPLACED STEERING COLUMN. DO NOT FEEL SAFE WITH THIS CAR AS THERE OTHER REPORTS OF FAILURE AFTER THE STEERING COLUMN HAD BEEN REPLACED. *AK EA04018_CAT
TL* THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE CONTACT STATED THAT THE DAY AFTER PURCHASING HER VEHICLE IT WOULD NOT START. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THEY DIAGNOSED THAT THE WIRING WAS NOT CONNECTED. THE CONTACT EXPERIENCED MULTIPLE ELECTRICAL ISSUES WITH THE VEHICLE SINCE THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 282,456.
LOSS OF POWER STEERING WHILE VEHICLE IS IN MOTION. VEHICLE HAS JUST REACHED 10K MILES. STEERING THE VEHICLE DURING FAILURE IS DIFFICULT. REPORTED FAILURE TO DEALERSHIP ON THE AFTERNOON OF FAILURE. INSTRUCTED TO IMMEDIATELY RETURN VECHICLE TO DEALERSHIP FOR REPAIR. EA04018_CAT. *AK
STEERING WHEEL OSCILLATED BACK AND FORTH WHILE VEHICLE WAS ON, BUT STOPPED; HAPPENED AGAIN WHILE BACKING OUT OF PARKING SPACE; ABOUT 5 MINUTES INTO 15 MINUTE DRIVE HOME (GOING 10 MPH); VEHICLE FELT LIKE IT WAS PULLING LEFT SO IT TOOK MORE STEERING EFFORT TO TURN WHEEL RIGHT; HAD STEERING COLUMN REPLACED AUGUST 19, 2004.
SINCE I PURCHASED MY LEMON MALIBU 2004, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE STEERING COLUMN, THE RACK AND PINION, THE CAR SUSPENSION, THE POWER WINDOW. THE DEALER REPLACED THE RACK AND PINION TWICE. THEY REMOVED THREE TIMES THE STEERING COLUMN TO PLACE SOME GREASE IN THE SYSTEM. MY HUSBAND HAD A BAD EXPERIENCE WHILE DRIVING THE CAR, THE STEERING SYSTEM GOT STUCK. *TR
THE VEHICLE BECAME HARD TO START. IT HAS BEEN AN ONGOING PROBLEM. THE POWER STEERING LOCKED ON THE HIGHWAY AT 20 MPH. AFTER PULLING OFF THE ROAD AND RESTARTING THE VEHICLE AND GETTING IT TO THE DEALER, THEY REPLACED THE STEERING COLUMN. NO DEFECTS WERE FOUND ON THE STARTING PROBLEMS. NOW THE VEHICLE ACCELERATES ON ITS OWN. *JB EA04018_CAT
THREE ISSUES WITH MY 2004 CHEVROLET MALIBU LS V6... 1. THE STEERING GEAR NEEDS TO BE REPLACED AT 48,000 MILES. 2. THE STARTER STAYS ENGAGED PERIODICALLY OR HAS TROUBLE TURNING OVER TO START THE CAR. 3. A/C NOT COOLING VEHICLE. ENTIRE UNIT EVENTUALLY REPLACED. THE VEHICLE HAS BEEN BROUGHT IN NUMEROUS (13) TIMES TO VARIOUS GM DEALERS AND ONLY HAS 48,000 MILES. *JB
AFTER DRIVING 2004 MALIBU ABOUT 5 MINUTES, THE POWER STEERING FAILED WHILE WAITING AT A STOP LIGHT. THE ORANGE WARNING SYMBOL WAS FLASHING ON THE INSTRUMENT DISPLAY. GOT CAR TO A SAFE AREA AND SHUT OFF ENGINE AND CHECKED OWNERS MANUAL FOR MORE INFORMATION. *AKRESTARTED ENGINE AND STREERING RESUMED WORKING. DROVE HOME WITHOUT ANYMORE PROBLEMS. CALLED CHEVROLET TOLL FREE ASSISTANCE NUMBER FOR ADVISE AND THEY ADVISED HAVING THE CAR TOWED TO A DEALER FOR REPAIRS - THEY WERE NOT AWARE OF ANY SERVICE BULLETINS OR RECALLS. LOCAL DEALER FOUND A SERVICE BULLETIN AND ORDERED PARTS TO CORRECT PROBLEM - CHANGED DEFECTIVE PART AND TESTED. NO FURTHER PROBLEMS TO THIS TIME. I WAS INFORMED BY NHTSA THAT A IMPROVED PART WAS MADE AVAILABLE IN JULY TO CORRECT THIS POTENTIALLY DANGEROUS PROBLEM. I HAVE NOT RECEIVED ANY NOTIFICATION FROM CHEVROLET THAT AN "IMPROVED' WAS USED IN THE REPAIR AND THE PROBLEM HAS BEEN IN THEIR OPINION CORRECTED.
WHILE STOPPED AT A RED LIGHT THE VEHICLES TILT STEERING UNLOCKED WITHOUT WARNING. AS A RESULT THE VEHICLE BEGAN TO ROLL FORWARD EVEN WITH THE BRAKES APPLIED. *JB THE VEHICLES ABS LIGHT WOULD ILLUMINATE WHEN THE VEHICLE WAS DRIVEN. THE LIGHT WOULD GO OFF ONCE THE VEHICLE WAS PARKED, TURNED OFF THEN TURNED BACK ON. *NM
1) FIRST FAILURE AT 4589 MILES. WHILE DRIVING 60 MPH ON WINDING TWO LANE ROAD AT NIGHT. WARNING CHIME SOUNDED, "WRENCH" AND "POWER STEERING FAILURE" APPEARED. WITHIN A FEW SECONDS THE PS COMPLETELY FAILED MAKING VEHICLE VERY HARD TO DRIVE. DEALER CONTACTED FACTORY REP THEN ORDERED AND INSTALLED NEW COLUMN. 2) SECOND FAILURE AT 9870 MILES. TURNING AS I BACKED OUT OF DRIVEWAY, PS FAILED. STOPPED AND TURNED ENGINE OFF. CALLED DEALER. STARTED CAR AND IT WAS FINE. DEALER REPLACED COLUMN AGAIN. 3) THIRD FAILURE AT 10167 MILES. WHILE DRIVING UP A STEEP, WINDING TWO LANE MOUNTAIN ROAD NEAR HERE WITH HEAVY SATURDAY AFTERNOON TRAFFIC, PS BECAME STIFF AND THEN THERE WAS SOME INVOLUNTARY MOVEMENT BACK AND FORTH. I DO NOT KNOW WHETHER WARNINGS SOUNDED, I WAS TOO BUSY TRYING TO AVOID TRAFFIC WHILE LOOKING FOR A PLACE TO GET IT OFF THE ROAD. CALLED DEALER AND WAS TOWED TO SHOP SOME 20 MILES AWAY. SUBSEQUENT CHECKS AND EXTENSIVE TEST DRIVING FOUND NO STORED CODES AND NO MALFUNCTIONS. DEALER SAID HE COULD NOT HELP ME ANY FURTHER AND SUGGESTED I CALL GM CUSTOMER SATISFACTION, WHICH I DID AND THE FORMAL COMPLAINT PROCESS IS IN PROGRESS. THE TOW TRUCK DRIVER ALSO NOTICED THAT THE STEERING WAS VERY STIFF WHILE LOADING THE CAR. SINCE MY WIFE AND I FEEL STRONGLY THAT THE CAR IS NOT SAFE,SHE DOES NOT DRIVE IT AND I DRIVE IT CAREFULLY AND SLOWLY ONLY AS NECESSARY.*AK EA04018_CAT
FIRST TWO OCCURRENCES I WOULD BE COMPLETELY STOPPED AT TRAFFIC LIGHT AND MY MALIBU WOULD GO COMPLETELY DEAD. NO WARNING LIGHTS ON THE DASH WOULD LIGHT UP. THE THIRD OCCURRENCE MY HUSBAND WAS BACKING OUT OF THE PARKING LOT AT HOME AND THE CAR WENT DEAD AGAIN. ALSO, AT TIMES WHEN TURNING THE KEY IN THE IGNITION THE CAR WOULD TAKE 3 TIMES TO START. THE FIRST TIME THE ENGINE WOULD JUST CLICK LIKE THE ENGINE WASN'T TURNING OVER SO TO SPEAK, THEN THE OTHER ATTEMPTS OF TRYING TO TURN THE CAR ON IT WOULD JUST MAKE THIS GOD AWFUL NOISE LIKE IT WAS TRYING TO START BUT NOTHING WOULD HAPPEN. I AM CURRENTLY FILING THE FLORIDA LEMON LAW ON THIS VEHICLE.*AK
WHILE DRIVING ON HIGHWAY AT 50 MPH STEERING JERKED FROM SIDE TO SIDE, NEARLY LOSING CONTROL. WHEN ON REGULAR STREET PROBLEM WAS NOT SO NOTICEABLE. ALSO, HEARD CONTINUOUS KNOCKING NOISES WHEN MAKING TURNS. HAVE TAKEN VEHICLE TO DEALER, AND MECHANIC REPLACED STEERING COLUMN. IT WORKED FOR AWHILE BUT GOT WORSE IN SEPTEMBER. TOOK VEHICLE BACK TO DEALER, AND MECHANIC REPLACED THE RACK AND PINION. IT PARTIALLY RESOLVED PROBLEM, BUT KNOCKING CONTINUED. TOOK VEHICLE BACK, AND MECHANIC REPLACED THE STEERING SHAFT. KNOCKING NOISE WAS NOT RESOLVED.*AK EA04018_CAT
WHILE DRIVING VEHICLE WILL JUST STALL. HOWEVER, THE VERY FIRST TIME THE VEHICLE WOULD NOT START. CONSUMER HAD THE VEHICLE TOWED. THE VEHICLE HAS DONE THIS A TOTAL OF 5 TIMES. CONSUMER HAS TAKEN THE VEHICLE IN SEVERAL TIMES. DEALER HAD THE VEHICLE ELEVEN DAYS, AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. *AK *JB
POWER STEERING ASSIST FAILURE WHILE DRIVING. SPEED APPROXIMATELY 45 MPH, TRAVELLING IN A STRAIGHT LINE. WAS ABLE TO GET THE VEHICLE (2004 CHEV MALIBU LT) HOME, BUT EXIT RAMPS AND CORNERS VERY DIFFICULT TO NAVIGATE. PROBLEM CLEARED WITH TURNING OFF AND RESTARTING MOTOR. THIS WAS THE SECOND OCCURRENCE. EA04018_CAT
WHILE DRIVING 25 MPH ENGINE SERVICE LIGHT CAME ON. AS A RESULT STEERING FAILED WITHOUT WARNING. *AK EA04018_CAT
FAX LTR FM JAMES BALLOU WADFORD (VA) OWNER OF A MY 2004 MALIBU REPORTING LOSS OF STEERING CAPABILITIES SUGGEST NHTSA RECALL VEHICLE SAFETY DEFECT.*MR WHILE DRIVING THE CONSUMER LOST ALL STEERING CAPABILITY. THE SERVICE ENGINE LIGHT ILLUMINATED ON THE DASH AS THE DRIVER ATTEMPTED TO PULL THE VEHICLE OVER ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY INDICATED THAT HE RECEIVED A SERVICE BULLETIN ON THIS PROBLEM IN MAY. THE CONSUMER FEELS THE PROBLEM SHOULD BE RECALLED. *MN EA04018_CAT
THE INCIDENT HAPPENED TWICE. THE FIRST TIME OCCURRED IN A LOW SPEED TURN. THE FIRST INCIDENT OCCURRED 2 MONTHS AGO. THE SECOND OCCURRED WHILE STOPPED AT A TRAFFIC LIGHT. IN THE SECOND INCIDENT, ALL ELECTRIC POWER STEERING ASSISTANCE WAS LOST SUDDENLY MAKING THE VEHICLE DIFFICULT TO STEER. A WARNING INDICATOR "WRENCH/CAR" SHOWS, AUDIO ALARM SOUNDS, AND A MESSAGE IS DISPLAYED ON THE RADIO MESSAGE DISPLAY "POWER STEERING OFF". I PUT THE CAR IN PARK. SHUT OFF AND RESTARTED. WORKED OK. *AK EA04018_CAT
WHILE THE CONSUMER WAS PULLING INTO HIS DRIVEWAY THE VEHICLE'S POWER STEERING UNIT FAILED AND CAUSED LOSS OF STEERING CONTROL. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE ELECTRIC POWER STEERING UNIT PER A SERVICE BULLETIN ISSUED BY GM. THE VEHICLE HAS BEEN WORKING PROPERLY SINCE REPAIRED. *AK *NM EA04018_CAT
BOTH FRONT SIDE WINDOWS DID NOT ROLL DOWN. ALSO, A STEERING COLUMN PROBLEM. VEHICLE PULLED TO LEFT. DEALERSHIP INSPECTED VEHICLE SEVERAL TIMES, AND COULD NOT FIX IT. *AK EA04018_CAT
2004 CHEVROLET MALIBU EXPERIENCED PROBLEMS WITH THE STEERING.***NO ANSWER REQUIRED***. *MR THE CONSUMER STATED THE VEHICLE PULLED TO THE LEFT WHEN HE WOULD TAKE OFF FROM A STOP AND IT WOULD DRIFT TO THE LEFT WHILE DRIVING. *JB
WHEN DRIVING, THE VEHICLE TO CUT OFF. THE DEALER COULD NOT FIND ANY DEFECTS. *JB
WHEN TURNING THE STEERING WHEEL TO THE RIGHT, I NOTICED A "SCRAPING" SOUND FROM THE STEERING COLUMN. THIS OCCURRED SEVERAL TIMES AND ON THE DATE THAT I WAS TAKING THE CAR TO HAVE THE PROBLEM INVESTIGATED, THE ENTIRE POWER STEERING WENT OUT (WHILE TRAVELING AT ABOUT 35 MPH) AND I HAD EXTREME DIFFICULTY MANAGING THE VEHICLE. FORTUNATELY, I WAS ABLE TO SAFELY ARRIVE IN THE PARKING LOT OF THE DEALERSHIP. I'VE BEEN WAITING FOR 3 DAYS FOR THIS PROBLEM TO BE REMEDIED AND HAVE YET TO RECEIVE MY CAR. I HAVE BEEN TOLD BY THE DEALERSHIP THAT THEY WILL PROBABLY NEED TO REPLACE THE ENTIRE STEERING COLUMN, ETC. I'M STILL WAITING FOR THE RESULTS. I REALLY DON'T UNDERSTAND WHY GM HASN'T NOTIFIED CUSTOMERS THAT THERE IS THIS POTENTIAL SINCE IT SEEMS THAT IT COULD BE DANGEROUS. *AK EA04018_ CAT
WHILE DRIVING STEERING WHEEL VIBRATED OUT CONTROL TO THE POINT IT FELT LIKE THE STEERING WHEEL WAS GOING TO JUMP OUT OF THE WINDOW. WHEN MAKING RIGHT TURNS CONSUMER COULD HEAR A CLICKING SOUND. TOOK THE VEHICLE TO THE DEALER. THEY REPAIRED THE STEERING PROBLEM. HOWEVER,. THE NOISE PROBLEM RECURRED. *AK EA04018_CAT STEERING WHEEL JERKING BACK AND FORTH. *TC
WHILE DRIVING AT 30 MPH STEERING WHEEL LOCKED UP AND WOULDN'T TURN IN ANY DIRECTION. WHEN THIS OCCURRED A WRENCH ICON ILLUMINATED ON THE DASHBOARD. CONSUMER VEERED OFF THE HIGHWAY, TURNED THE VEHICLE OFF, AND RESTARTED IT. THIS UNLOCKED THE STEERING WHEEL. A SERVICE REPRESENTATIVE INDICATED THAT WAS A COMMON PROBLEM WITH THESE VEHICLES,THAT RESULTED IN ACCIDENTS. *AK EA04018_CAT
CHEVROLET MALIBU MODEL USES INFERIOR BRAKE ROTORS CAUSING ROTORS TO BE WARPED ALMOST IMMEDIATELY UPON INSTALLATION ON VEHICLE. UPON TAKING DELIVERY OF 2004 CHEVROLET MALIBU IN JULY 2004 IT WAS IMMEDIATELY APPARENT THAT THE FRONT BRAKE ROTOR WAS WARPED CAUSING UNSAFE BRAKING CONDITIONS AND A GENERAL UNEASYNESS WHEN DRIVING. CAR WAS RETURNED TO DEALER, AND ONLY OFFER ON THIS BRAND NEW CAR WAS THE RESURFACE THE ROTORS. THIS FIX, WHILE TEMPORARILY EFFECTIVE, TO ME IS NOT ACCEPTABLE ON A NEW FROM THE FACTORY CAR. THE SAME CAR HAS 18000 MILES NOW, AND THE PROBLEM HAS AGAIN RESURFACED. UPON FURTHER RESEARCH ONLINE, THIS PROBLEM APPEARS TO BE FAIRLY WIDESPREAD. I HAVE NOT RETURNED TO THE DEALER TO HAVE IT CHECKED YET, BUT THIS IS ISSUE IS NOT LIKELY TO BE HAVE BEEN CAUSE BY POOR DRIVING HABITS BY THE USER. I HAVE ANOTHER AUTOMOBILE THAT WENT OVER 50000 MILES ON IT'S ORIGINAL ROTORS AND EVEN AT THAT POINT THE ROTORS WERE NOT WARPED.