2011 Chevrolet Malibu Complaint Log

I am reporting a serious safety issue involving my 2011 Chevrolet Malibu LS related to the electronic stability control (ESC), traction control, and electric power steering systems. My vehicle is currently experiencing the following problems: * “Service ESC” warning message * “ESC Off” displayed * Traction control disabled * Electric power steering warning * Airbag warning light illuminated These issues occur while driving and directly impact the vehicle’s safety systems and handling. I am aware of a prior safety recall issued by General Motors under Recall Number 13036, which involves electrical wiring, the body control module (BCM), and brake assist system (BAS). According to the recall, this defect can result in the loss of electronic stability control, traction control, and other critical safety features. My vehicle is experiencing the exact same symptoms described in Recall #13036, including the disabling of ESC and traction control systems. However, I have been informed that my VIN may not be included in this recall, despite the identical safety-related failures. This presents a significant safety risk because: * Electronic stability control and traction control systems are not functioning * Steering assist may be compromised * Crash avoidance and braking support features may be disabled I am requesting that this issue be investigated and that consideration be given to expanding Recall #13036 to include additional affected vehicles like mine, as this appears to be a widespread defect. This condition poses a serious risk to driver and passenger safety, thank you so much you can contact me back via email [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Powersteering is failing in my 2011 Chevrolet Malibu with 93K miles on it. The warning light on the dashboard appears randomly then it becomes difficult to steer. This has become a safety issue because when driving on the highway or trying to navigate turns requires a lot of strength and can be a hazard while driving in traffic or alone. I have taken the vehicle to an auto repair shop for a diagnostic and they were unable to fix it due to the Chevrolet dealership who no longer makes the part. I have researched and found that GM had a special coverage 15356 for this problem but no recall. The special coverage is now expired. I am not sure if it has been inspected by the manufacturer as I am the 2nd owner. The message that appears on the dashboard when there is a loss of power steering says ESC Power steering then it becomes difficult to steer. The problem started about 1 month ago.

The contact owns a 2011 Chevrolet Malibu. The contact stated that while driving approximately 35–40 MPH, the vehicle experienced transmission failure. The contact stated that the RPM was elevated while driving, and the transmission shifted abnormally rough. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and the transmission was rebuilt. The local dealer was not contacted. The vehicle was not diagnosed or repaired by the local dealer. The approximate failure mileage was 30,000.

The contact owns a 2011 Chevrolet Malibu. The contact stated that while the vehicle was parked under a carport in her driveway, she had been warned by neighbors that the rear end of the vehicle was on fire. The contact stated that she saw that flames were issuing from both rear light housings. The contact stated that by the time her husband and a neighbor attempted to extinguish the flames with garden hoses, the light housings and the rear bumper were on fire and melting. The fire department and the police were called. The contact stated that by the time emergency services arrived, the flames had been extinguished. The contact stated that the fire department opened the trunk, and the interior of the trunk and the matting were not damaged. The only damage was to the rear light housings and the rear bumper. The fire department had not issued a report, however the police had. The vehicle was not taken to a dealer or to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.

apparently, there was a recall on these cars for the power steering suddenly shutting off. Apparently it’s also electric so there’s nothing you can do at home to remedy it. It is incredibly dangerous to drive. I just bought my car it has under 100,000 miles on it, but I guess they have also 10 year age policy that they won’t service the recall. This was a brand new car for me and it is very dangerous for a company to allow cars to be out on the street with no power steering and decide after a certain amount of time it’s no longer their problem. Is their product and people are going to get into accidents. I’m very disappointed in this car.

Power steering jerks violently left/right at 35–65 mph. Nearly lost control — happens intermittently and while in park. This is a KNOWN GM DEFECT — Special Coverage #10183 (EPS module) and TSB PIP4473. Michael Bates Chevrolet REFUSES to repair under #10183 — wants $1,500+. GM Customer Care also denied coverage. I use this car for WORK DAILY — it is UNSAFE TO DRIVE. If I crash and die, GM is liable. Component failed: Electric Power Steering (EPS) module Available for inspection: YES — at Michael Bates Chevy, Woodhaven MI Safety at risk: YES — driver and public Confirmed by dealer: NO — they refuse to honor #10183 Warning lamps: NO — no codes, intermittent First appeared: About a week ago and has progressively gotten worse.

Weld on the back, right side of the driver's seat broke causing the seat to rock while driving. This is the second time this has happened, as we replaced the original seat when this happened to it.

THIS CAR WILL START AND AS YOU ARE DRIVING, THE CAR SHUTS OFF. NO POWER, NO STEERING...NOTHING. I WAS OUT DRIVING TO WORK AND THE CAR DIED RIGHT IN THE MIDDLE OF THE ROAD IN RUSH HOUR TRAFFIC. I HAVE TAKENT HE CAR TO THE SHOP AND THEY HAD IT FOR OVER A MONTH, CHANGED THE FUEL PUMP AND IT WAS STILL DOING THE SAME THING. THE MECHANIC SAID HE CAN NOT FIX IT, THAT IT IS AN ELECTRICAL ISSUE. SEVERAL PEOPLE HAVE POSTED ONLINE THAT THIS IS A MANUFACTURE ISSUE AND THE YEAR OF THE CAR IS KNOWN TO HAVE THIS PROBLEM. I OWN THREE CHEVY VEHICLES AND THERE IS SOMETHING WRONG WITH ALL THREE. ABSOLUTELY RIDICULOUS! NO ONE STANDS BEHIND THEIR WORK. YOU PAY MONEY FOR A VEHICLE AND THE MAKERS WANT SPEND A DIME TO RECALL SOMETHING THAT CAN KILL SOMEONE.

Car started to loose power and wanted to cut off had to drive with both feet put in the shop a few times but couldn't find any wrong finally stopped driving it and then I started back to driving it and still doing the same thing, finally the motor went out.Have notice more Malibu's in this area and surroundings area having problems with the motor.

- Reduced engine power, appears on the dashboard. The motor begins to shake, slow down excessively if I'm driving on the highway, and needs to be shut off to reset the computer. Yes, this is available for inspection. However, We are going to try to fix this ASAP, as I drive an hour to and from work each day, this isn't safe, I'm stressed out as soon as I think about driving, and I am worried I'll get stranded on the side of the road. . This puts me and others at risk, because I can be going 70 mph and the alarm goes off and I instantly slow down from 70 to about 30 mph, I need to immediately get to the side of the road, or I might not be able to move out of the way of traffic. I am unable to use the accelerator at this time if I needed to get to a more safe location. This can happen zero times, to 5 times, per my morning drives to work. I need to pull over, put my flashers on, turn off my car, and hope that it resets right away and I can continue my drive. Other times, I need to let it sit at least 5 minutes before the reduced engine power warning goes off. - There were no warnings. It first happened just putting the vehicle into reverse in our driveway. Now it happens when I am driving. We just bought this vehicle used from the GM dealership with no warranty. It is a 2011 Malibu with only 90,000 miles on it. This can happen going from park to reverse, to going highway speeds.

Steering locks while driving

While driving down the road my power steering went out , driver side head light and it was like my breaks tried to lock up on me when I would press on them. I was driving down the interstate and pretty much had zero control of my car . Very scary. While trying to slow down and get off the interstate it's like it all just turned back on I had power steering back but my head light stayed out. So I went and purchased a new one put it in worked drove 2 miles up the road head light right back off. Something is going on with my ESC control system and power steering. I could have been really hurt or could have hurt someone.

NO POWER STEERING FEELS LIKE MANUAL STEERING

Failed steering control sensor

My electrical power steering is going out. A “power steering” flashes on my dash. I turn off my car and turn it back on and is able to be steered. However, my steering wheel read only moves/jiggles on its on at idle and in park. When I drive I feel the steering wheel jiggling on it’s on requiring to constantly correct so I stay in the lines.

We own this vehicle with 147,xxx miles on it. There was extended warranty coverage of 10-years or 150,000 miles for the power steering position sensor and torque sensor, all part of the electronic stability control system the bulletin is 15356. A very costly repair that could result in a crash if a driver has the steering wheel lock up while driving. Zero help from GM because the period has "expired." I feel it should be covered since it is under the 150k mileage.

The vehicle has recently started to have power steering failure, making it a hazard while driving at times.

I'm having to replace the low beam headlight in my car more times than a lil bit! I hate that I'm constantly spending $60+ everytime on headlights cause of i replace one side imma replace the other! I have brought the replacement harness for the lights and the low beam still blows!

Two months ago While driving on the highway at 60 mph at night my headlights shut off with no warning leaving only my running lights, turn signals, brake lights and hazards lights functioning. Neither hi or low beams would function. Yet no warning or service lights appeared on the dash. Local mechanic replaced both the headlights bulbs and connectors on both sides. 3 weeks later it happened again, this time when I started my car the headlights failed to turn on. So i contacted a local Chevy dealer (Rob Eck chevy) who said there was no recall or investigation...so I took it back the mechanic and had him fix it AGAIN. Just a few minutes ago today when I went to go to work yet AGAIN the headlights won't turn on. Checked through a plethora of forums about the Malibu both fan sites and manufacturers sites and have found that this is an extremely common issue for 2008-2014 Malibus, As this is an extremely dangerous failure/malfunction for both the driver and everyone else on the road I am STUNNED that there's no recall or at least an INVESTIGATION into this as with this many occurrences with so many owners it's virtually impossible to be owner fault ergo it must be a product defect or a manufacturer defect....please do what's right for the safety and well being of others not what's right to protect the rich lining their pockets

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving 40 MPH, the vehicle lost power steering functionality. The contact stated that the power steering failure warning light was illuminated. The vehicle was not taken to an independent mechanic or the dealer to be diagnosed or repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The approximate failure mileage was 68,000.

Multiple times while driving this vehicle, get the message loss of engine power, ABS light displays, and steering becomes difficult. Will be calling the dealership for repair. Once it resolved itself enough to drive over 100 miles after changing the battery, but the issue occurred again. Many searches online point to ABS, or Wheel issues. There are YouTube videos but this is a safety issue that should be recalled and fixed. As a loyal Chevy owner, I would love to have Chevy back their vehicles and recall when there are some many instances of this widespread safety issue they would prioritize the safety of their vehicles.

While driving my steering wheel became extremely difficult to turn. My dashboard then flashed “ESC” then “power steering” then the traction control issue came on. I eased over turned the car off then on again. The issue cleared until I turned my car off again. my steering wheel started rocking back and forth/side to side. then I stopped to get gas turned it off then when I turned it back on the issue resumed. This time It took 10 mins for the issue to clear. I drove home and the car made noises and etc. I made it home safely but have not attempted to drive the car since.

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at an undisclosed speed, the power steering failed to function as intended. The Electronic Stability Control warning light illuminated, and the steering wheel seized. In addition, the contact stated that the steering wheel was difficult to turn. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The contact was made aware of Special Coverage Program: 15356; however, the contact was informed that the repair was not covered under the program. Additionally, the contact was informed of NHSTA Campaign Number: 14V252000 (Electrical System, Exterior Lightening, Vehicle Speed Control, Electronic Stability Control (ESC); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 180,000.

Hood support strut failed suddenly allowing hood to close forcefully nearly hitting me while working in the engine bay. Vehicle has no positive latch or prop mechanism to prevent hood closing in event of gas strut failure.

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving 60 MPH, the power steering assist suddenly failed. The contact used an excessive amount of force to steer the vehicle. The steering stability control warning light was illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 68,987.

My vehicle battery light came on around 3 weeks ago. I thought my battery was going bad, since I had it for 2 yrs( I bought it from AutoZone 2 yrs ago w/ 2 yrs warranty). But instead it completely stopped and won't start. I had it towed and was told the timing chain broke in the engine and that I need a whole new engine (something I can't afford being on disability). So I am not only seeking if there is a recall with the engine, but if other drivers are having this same issue with their 2011 Malibu. I have about 77,000 miles on it. I'm having a hard time getting to my doctor's appt and picking up my grandkids from school. If nothing shows up, can you please reach out to GM to see if they can give me a discount/rebate to help me get my vehicle fixed. I'm desperate right now. Thank you for your time

About 8 weeks ago first my driver side speaker in the front went out then my passenger low beam light had went out and I had replaced twice then my AC quit working. I thought it was a fuse or battery or alternator issue even checked if it was it a relay fuse and it was not. Then my dash lit up ESC off and then my back driver side brake has been locked up and squealing really bad than my power steering light came on and it’s really hard to turn all of this happened within three weeks and when I looked up recalls and special warranties, my car had a few so I called GM and a couple of dealerships a few times and they have been extremely rude and unhelpful because this is not a wear and tear issue or it being 10 years old. This is clearly a sensor issue that was recalled and had a special warranty for. And I just want my steering, break and heat to work and that’s all I care about but I cannot afford $3000 to fix it when the car is only worth 2000 and I highly doubt that right now. But this is a safety issue for myself and other drivers and I need my car to take my kids to school and to care for my household.

On [XXX] around 1pm me and my mom were in a bad accident we were driving on [XXX] through Columbus Ohio to go down to Kentucky we were at least 50 feet from the truck that was pulling a camper when all of sudden the camper had no brake lights and was not moving my mom pushed the brake all the way to the floor you could feel the car trying to stop but it wasn’t stopping we were only going 25 and should have been able to stop . But we didn’t by till we were in the camper bumper driver side airbag went off but mine in the passenger seat didn’t forcing my head to fly forward then back my seat belt locked to hard I felt I couldn’t breath and I had just had my appendix removed two days before the accident I was screaming in pain I was later on took to the hospital to make sure I was not bleeding on the inside I now sit in my bed feeling hopeless in so much pain . Since I was been laying in bed I Kelly blue booked our 2011 Chevy Malibu to see what I could possibly get from it but then found out there was not one but three recalls Airbag, brakes, and seat belts but I was never notified i did some more digging and found out these are all new my question is why was I never notified about this we have had this car five years and I found all these recalls going all the back to 2020 and we have had it since 2021. I blame Chevy for my car accident they failed to tell me something major was wrong with my brakes and airbag. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car stopped running at 78,500 miles. I had it diagnosed twice and I was told the engine needs to be replaced. Even though I bought the vehicle (brand new) in 2010, how can the engine be bad because on the website it states that if the vehicle has more than 100,000 miles then it's possible for that to happen. I am the only owner of the vehicle. I would like to know if other vehicles like mine are having the same issue and if possible, can I get a warranty, or recall to fix it ( or a Chevy dealer to pay for it, or at least half). I am on a fixed income and I really need my car fixed to get to my doctor's appt. And the first sign I got was when it was ticking, like a bomb and the ESC feature with the tire service and that happened for a couple of months. Then the battery light came on , but my battery was actually good ( had it for 2 years). The ticking became persistent. But previously, my vehicle was involved in an accident in2023. My vehicle was parked and was hit on the driver's side front bumper/fender. The other driver insurance (State Farm) paid for the repairs but my vehicle was riding like sideways (it was pulling to the right). I went back twice to have them to check it because it was still not right. But I believe they only did the cosmetic work on the outside, but didn't check on the inside and that hit may have shifted the engine under the hood. I'm at my wits end because of this and I would truly like to have some much needed help on getting my vehicle fixed.

I was under this car inspecting the exhaust system when I noticed the steel rear impact beam was rusty. Upon further inspection, I found that it was completely rusted and rotted out and was being held up by the wire for the license plate light. The car has quite a few miles on in but no other parts of the car are rusted like this. An automotive Engineer inspected it and advised us to replace it. There is no way for customers to know of this issue or easily watch out for it and I am concerned that this may be an issue in other Malibus. This is a huge safety issue as there was no rear protection during a crash due to the severity of the rust on this rear impact beam.

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving approximately 45 MPH, the vehicle lost power steering functionality, and the steering wheel became significantly difficult to steer. The power steering warning light and the ESC warning light were illuminated. The contact was able to pull to the side of the road. The contact was able to continue driving to her residence by using physical strength to turn the steering wheel. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 99,401.

Passenger headlight keeps going out. Have had to replace 4 times in 3 years. Difficult taking off entire bumper

Power steering issue.

The contact owns a 2011 Chevrolet Malibu. The contact stated while her son was driving 30 MPH, the electronic power steering warning light illuminated, after which the contact became aware that the electronic power steering was not functioning properly. The driver was able to pull to the shoulder of the roadway and after restarting, the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The electronic power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the electronic power steering control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 153,000.

2008 to 2012 Chevrolet Malibu's have a confirmed problem by mechanics about the fuel system regarding the electrical components going bad. The fuel pump relay will overheat the wiring behind it, and will shut the car off, regardless of if it is driving or not.

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at approximately 60 MPH and turning the steering wheel to the left to enter the left lane, the steering wheel was difficult to operate. The contact used extra effort while turning the steering wheel to keep from crashing into the highway barrier. The contact stated no warning light was illuminated. The contact was able to exit the highway and stopped the vehicle. The contact turned off and restarted the vehicle and the power steering functionality returned. The contact stated that later in the day the failure reoccurred. The contact repeated the process and the vehicle regained power steering functionality. The contact stated that the failure reoccurred a third time however, after turning off and restarting the power steering functionality had not returned. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the power steering torque angle sensor needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the seat belt warning light was illuminating with the seat belt securely buckled. The contact stated that the seat belt warning light was illuminated with the seat belt buckled. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.

My power steering Stopped working 4 times in the middle of the road all the power steering lights came on the dash Yes it is available for inspection It is a huge safety problem because the steering wheel stiffen up all of a sudden and u cannot move the steering wheel while driving, i had to stop my car in the middle of the road to avoid collision. I know it had a recall few years back so i took it to Regal Chevrolet dealership in Lakeland but they dismissed me saying Chevrolet wont pay them for this . It happens all of a sudden out of nowhere and it never shows any symptoms prior.it first appeared few years back .

Power steering stops working while driving at highway speeds. Power steering light illuminates on the dashboard. When this happens, it is barely possible to steer car to the side of the road to prevent accident or injury. Other than brakes defects, this is the most serious safety concern there is.

There wasnt an incident, but the power steering went out in my car and its a problem that the manufacturer knows about so i believe it should be a recall. I had the mechanics at Firestone look at my car and they told me that it needs a lower steering column bracket and motor assembly along with the torque input sensor. The service light came on when the power steering went out the light on the dash says Service ESC Power Steering.

The contact owns a 2011 Chevrolet Malibu. The contact stated that the steel cable used to anchor the front driver’s side lap seat belt had fractured. The contact stated no warning light was illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact stated that the vehicle was not included in NHTSA Campaign Number: 15V269000 (Seat Belts). The manufacturer was not made aware of the failure. The failure mileage was unknown.

Passenger side low beam headlight bulb connector melted/burnt. Caused low beam to go out on occasion - hit a bump and it switches on/off

Headlight wiring harness connector has melted multiple times leaving me without low beam headlights while driving at night with my children in the car. This has left me having to use my high beams to drive and this poses as a safety hazard for not only me and my family but other people on the road. This also poses a fire hazard if the plastic connector is getting hot enoughto melt. I have requested warranty replacements for this part through AC Delco and made them aware of the on going problem and informed them that this is a well known issue with this car and that it is extremely dangerous. I have not had the part inspected by a mechanic, insurance company or law enforcement but have the failed part and would be willing to have it inspected by law enforcement or anyone else but can not afford out of pocket expenses to do so. There was no prior warning to this happening any of the times it happened it would be working when I left my house I would stop somewhere turn the car off and when I got back in and started the car they wouldn't turn on. Another time they quit working while driving down the road. The date below is the date that I ordered the first replacement wiring harness it lasted less than 3 months and i had to have it replaced and currently I am dealing with not having low beams again this is the 3rd time I have dealt with this issue and it has been on going since January 2025.

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving 40 MPH, the steering wheel pulled to the left independently. The contact pulled to the side of the road and restarted the vehicle. The steering control warning light was illuminated after the vehicle was restarted. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty electronic steering assist motor. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.

Car started having issues with electrical had to put in a new fuel pump then a new ecm. Then car malfunctioned again with electrical issues relating to the wiring harness. There is a recall for my exact model and year but supposedly my car is not affected. I find this rather strange.

I purchased this 2011 Cheverolet Malibu brand new. A few years prior to me giving it to my daughter, I had to get the headlights replaced several times, one would go out a month or so after I had the other one fixed. I gave it to her in 2019 and lately every other week one or even BOTH of the front headlights have gone out. Also, the third brake lamp randomly goes out and now one of the rear brake lamps has gone out. There’s already over 100 complaints about these issues with this particular model but GM has yet to do a recall! WHY?? It’s clearly an issue with the vehicle and the fact that the ENTIRE front bumper has to come off to get to it is the dumbest thing I’ve ever seen!!! Headlights, of all things, randomly going out on a vehicle is not safe at all! There are people out here who have children in these faulty vehicles and clearly neither GM nor the NHTSA cares. What is it going to take for someone to do something about this, deaths???

Torque sensor and my steering column and as I did research GM new that it was faulty

Driverside Airbag light will come on with Service Airbag message. This does occasionally turn off but comes back for days or weeks at a time. Driver side seatbelt light will randomly come on and stay on or turn off. Both airbag and seatbelt light may be on at the same time. If they are all off or the airbag light turns off it's only for a day or two. Most of the time it will be the airbag light only that is on and tends to stay on longer than seatbelt light.

Power steering keeps failing. Steering wheel shakes. Power steering light with the ESC Service light come on. If I turn the vehicle off and back on again, Sometimes the power steering will work again.

The contact owns a 2011 Chevrolet Malibu. The contact stated while driving at an undisclosed speed, the vehicle inadvertently stopped without depressing the brake pedal. Additionally, the contact stated that while making a sharp left or right turn, the vehicle stalled. The contact was able to restart the vehicle. The power steering assist warning light, the check engine warning light, the ESC warning light, and the traction control warning light was illuminated. The vehicle was taken to Napa Auto Parts to be diagnosed. The contact was informed that the power steering pump needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 200,000.

Air bag, supplemental restraint system failure caused by a faulty electrical connector under the driver's seat. GM is aware of this issue and may have issued a TSB. A recall and repair at GM's expense would be a better way to address this issue as some people might not be willing or able to pay for the one hundred plus dollars repair cost and continue to drive the car with repairing the supplemental restraint system.