2013 Chevrolet Malibu Complaint Log

No warm/hot air blowing to the front windshield to defrost during winter months. Hazard to drive especially in the winter months when I need to see out the window. Heater motor works. The heat also builds up inside behind the radio screen compartment causing the radio screen to turn off.

The contact owns a 2013 Chevrolet Malibu. The contact stated that after starting the vehicle, the dashboard lights were completely black. The contact mentioned that there were no lights showing on the dashboard panel until the vehicle was being driven. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,944.

The contact owns a 2013 Chevrolet Malibu. The contact stated that prior to owning the vehicle, her father had the vehicle serviced under NHTSA Campaign Number: 13V173000 (Electrical System). Recently, the contact stated that the vehicle failed to start with several unknown warning lights illuminated. The contact had the vehicle jumpstarted; however, the vehicle failed to remain running. The contact had the battery replaced twice within a short period of time however, the failure persisted. The contact initially towed the vehicle to an independent mechanic where she was referred to a dealer for assistance. The vehicle was then towed to the dealer where the vehicle was diagnosed with a defective generator control module which she linked to the initial recall. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was 8,900.

I have a 2013 chevy malibu and the defrost is the worst never works when I need it. When the windows fog it won’t even cool them down allowing me to see forcing me to pullover.

Dash lights flickering in and out and I can’t see my speed but the car still runs n has blinkers. Eventually it will flicker and go all the way black. Also the radio still worked fine n reverse camera did too it don’t stall or anything tho I’m just scared to drive At night cause i goes totally black

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension). The contact stated that while driving at 35 mph, the rear wheels were wiggling and the vehicle went side to side before the contact lost control of the vehicle and ended up in a ditch. The contact sustained injuries to his neck, right shoulder, and back. The passenger did not sustain injuries. The contact's son transported him to the hospital where medical attention was received. A police report was filed. The vehicle was towed to the dealer. The dealer diagnosed that the failure was related to NHTSA Campaign Number: 20V764000 (Suspension). The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

******* DUPLICATE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS AN INADVERTENT DUPLICATE OF ODI# 11438859*DJR ******* DUPLICATE VOQ *******

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 21V633000 (Suspension) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Chevrolet Malibu. The contact stated while driving at 5 MPH, the instrument panel went blank. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that an unknown electrical connector needed to be replaced. The air check valves and air pump were replaced; however, the failure persisted. The dealer was contacted and stated that there was no recall for the failure. The manufacturer was contacted and informed of the failure but provided no instance. The failure mileage was 84,084.

The contact owns a 2013 Chevrolet Malibu. The contact stated that she had taken her vehicle to the dealer for repair on the failure she was experiencing that was related to NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed her that the repair could not be performed due to the extensive corrosion underneath the vehicle. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was 100,433.

Parts still unavailable to fix recall 20v764. How long is reasonable to wait for parts for an active recall? My recall letter is dated 1/2021, it’s now 10/2021 and parts are still back ordered? I realize there are supply issues but this is kind of ridiculous.

Both low beam headlights stopped working. Two days later the passenger side low beam headlight turned on again, but not the driver side. 2 months later both low beams again no longer working. I've replaced all 4 fuses (interior and exterior), headlight relay, and bulbs. None of that fixed the problem.

The contact owns a 2013 Chevrolet Malibu. The contact received a notification for NHTSA Campaign Number: 21V633000 (Suspension) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall the contact was informed that the part was available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts were available and repair done. *JB

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while his daughter was driving approximately 60 MPH, the passenger’s side rear wheel shifted out of alignment and locked up causing the vehicle to skid. The driver was able to control the vehicle while it was skidding to get to the side of the road and avoid other vehicles. Once the driver reached the side of the road, the vehicle was turned off and towed. The vehicle was taken to the dealer who diagnosed that the rear toe-link had failed. It was confirmed that the failure experienced was directly related to the recall. The approximate failure mileage was 50,000. Parts distribution disconnect.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed the contact that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact also stated she was informed at the State Inspection that the rocker panel of the vehicle was corroded, and the corrosion was originating from the inside of the vehicle. The manufacturer was notified of the failure and advised the contact to contact the dealer to schedule an appointment for the recall repair. The vehicle was not repaired. The approximate failure mileage was 130,000. Parts distribution disconnect.

2013 CHEVROLET MALIBU. CONSUMER WRITES IN REGARDS TO REAR TOE LINKS SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE DEALERSHIP INFORMED THE CONSUMER THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND REDIRECTED THE CONSUMER TO THE DEALER. *JS

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 20V764000 (Suspension) several months ago however, the parts to do the repair was unavailable. The contact recently received another notice that stated that the parts were available however, the dealer stated that they did not have the parts. The dealer stated it would take several weeks to receive the parts. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure but was concerned if the vehicle was safe to drive. The contact stated that he was on hold for over an hour trying to speak to the manufacturer. The contact disconnected the call. Parts distribution disconnect.

Engine power reduced notification will come on, a part will be replaced as notified. The same notification will appear a month or so later after repair. This has happened on more than 1 occasion.

The electronic parking brakes and the rear calipers on this car fail with regularity. Currently the parking brake cables were replaced, the two rear calipers were replaced under warranty and now that the car is out of warranty, the parking brake actuator has stopped working and displays “service parking brakes” . Dealer says it usually corrosion of the actuator assembly. The entire rear brake system and parking brake system is faulty.

The contact owns a 2013 Chevrolet Malibu. The contact stated while the vehicle was parked and turned off with the key in the ignition, the vehicle started up independently. The contact stated that the failure was intermittent. Additionally, whenever the air conditioner was activated, only hot air was coming from the vents causing the windows to become foggy. The contact’s husband was concerned with the stated failures along with other electrical failures within the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

GM reclassified a known safety defect affecting over 300,000 vehicles as a “special coverage campaign” instead of a recall. This has allowed them to deny timely repairs and loaner vehicles, leaving owners without safe transportation.I have been without my vehicle since August 2021. I began actively trying to repair it again in June 2025, and the dealer has had it for the past week with no resolution. Both Benton Chevrolet and Gwatney Chevrolet in Arkansas have refused to coordinate a loaner despite GM’s ability to authorize one. My family is displaced, and this is a safety hazard.GM Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have this vehicle for past five years few years ago I see the engine reduce power sign came up and the check engine light turn on I took it to the dealership they fixed it cost me over $1000 And then I moved back to Illinois and a few months later I had the same sign and light came back up I called the dealership they said my work is still under warranty so I can take it to any Chevy dealer and I took it to the one close to me another time they kept the car all day fix it and then I start driving a few months later same sign same light back up again and it seems like it’s an ongoing issue I have been looking around for resolution and I find a lot of people having this issue in Chevy Malibu’s

The contact owns a 2013 Chevrolet Malibu. The contact stated while driving approximately 40 MPH, the vehicle would shake. The check engine and stability trac warning lights were illuminated. The vehicle was taken to the local dealer; however, the mechanic was unable to determine the cause of the failure. The contact informed the dealer that the vehicle had experienced the failure listed in NHTSA Campaign Number: 20V764000 (Suspension). The VIN was included however, the vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The approximate failure mileage was 162,000.

The contact owns a 2013 Chevrolet Malibu. The contact stated that he had taken his vehicle to the dealer for a repair on the failure he was experiencing that was related to NHTSA Campaign Number: 20V764000 (Suspension) however, the dealer informed him that the repair could not be performed due to the extensive corrosion underneath the vehicle. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage 120,000. The consumer declined the offer letter and instead requesting a replacement vehicle.

When driving this vehicle with ~111,000 miles on it. The infotainment center continually rebooted, causing drops of Bluetooth connection and pauses in the AC. The instrument panel stayed working, but lights turned off. This happened about 6 times in a 20 minute drive on the highway. After exiting the highway and executing a turn the reboot happened again, however the power steering locked up making the car unmanageable. Thankfully nothing was hit by the car! After this incident, driver was rightfully freaked out and won't touch the car again until this is resolved. One week prior the car rebooted once and the engine idled oddly, turned car off and on and worked fine for about a week, then the above incident happened.

The contact owns a 2013 Chevrolet Malibu. The contact stated that while coming to a stop, the vehicle would stall without warning. The contact stated that there was no warning light illuminated. The local dealer was contacted but offered no assistance. The manufacturer was not informed of the failure. The failure mileage was approximately 185,195.

ALL ELECTRICAL INSIDE CAR GOES OUT OR ON AND OFF WHILE DRIVING. ALL DASH GAUGES, SPEEDOMETER, GAS GAUGE, RADIO, HEAT/AC, TURN SIGNALS, ETC. CAR STILL RUNS BUT NOTHING ON INSIDE WORKS. I do not know if this control outage effects the ABS or Steering. It only last for a few seconds. It has happened several time will drive 50 to 70 MPH. I've let off the gas and try not to panic. Everything comes back on and I continue home. I'm scared to drive my car

I have contacted the dealer multiple times since August 2021(first notification of the official recall). I am told that I am in a waiting list because the manufacturer(GM) has not provided the repair parts. I have contacted the Customer Assistance Number provided on the recall letter multiple times with no results. I filled out the manufacturer survey based on the contacts to the assistance number indicating my dissatisfaction and requested a follow up contact. No results. I keep getting notices from the manufacturer that I have not had the recall fixed and the dealer will not fix it. I feel stuck.

My vehicle (2013 Malibu) has a active recall that was issued 12-10-20 related to the tow links in the rear suspension. As of today, it has been over seven months and GM does not have a remedy to fix the issue with the suspension. As stated in the recall notice, if this problem is not remedied, it could lead to a crash. I find it unacceptable that GM has yet to find a solution to remedy this safety issue.

2013 CHEVROLET MALIBU. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIR.

The contact owns a 2013 Chevrolet Malibu. The contact received a notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact stated that while driving at 40 MPH, she began to lose control of the vehicle upon entering the highway as the vehicle independently swayed from left to right. The contact pulled the vehicle over to the shoulder and inspected the vehicle but could not find any visible defects with the vehicle. The contact initially called the police for assistance and a police report was filed. The contact then called her brother who called a tow truck and had the vehicle towed to an independent mechanic. The mechanic stated that a tie rod had fractured due to severe corrosion which was linked to the recall. The mechanic replaced the tie rod. The local dealer had been notified of the failure and they referred her to NHTSA for assistance. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was repaired. The failure mileage was approximately 86,000. Vin tool confirms parts not available.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2013 Chevrolet Malibu. The contact stated the while driving at various speeds an intermittent popping, clicking, and humming noise was present coming from the rear of the vehicle. The vehicle was examined by the local dealer, but no failure was found. The cause of the failure was not determined. The manufacturer was not yet contacted regarding the failure. The failure mileage was 50,000.

Car is stuck in heat. Sometimes the controls come on by themselves and hard to turn off. Heat does not defrost the window it sometime make it worse and hard to see while driving. Was told that it is not the compressor but the wiring and programming of the control system. A recall for other years have been issued for similar issues. This is the third report filed.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The gauge cluster in my car has intermittently lost power for about two years. It is now almost always off. I have been unable to have this repaired as the parts have been unavailable nationwide since I initially started having problems. I can't see any of my gauges. I have no idea how much gas I have, if my car is overheating, or if my car is having any other sort of problem.

The contact owns a 2013 Chevrolet Malibu. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Left rear toe link broke while driving causing the car to go out of control. Fortunately, there was no oncoming traffic at the time. So no collision. The part basically just snapped and broke. Had the car towed and repaired at the Chevy dealer in Lowell Michigan….But the charged me about $334.

2013 Malibu is shutting off on its own while driving, vehicle restarts on its own. This occurs randomly when driving down the road. Some times vehicle is turning, sometimes it is when the vehicle is going straight. This first happened about May 15, 2021. It happened 3 times May 22, 2021. Steering does not work while engine is off. This is a very dangerous. We noticed radio stops working. We took it to Berger Chevrolet May 17,2021. They could not find a problem. They said a while guess would be to change the battery. We did not have battery changed.

The contact owns a 2013 Chevrolet Malibu. The contact received a recall notification for NHTSA Campaign Number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT AT START-UP, THERE WAS AN ABNORMAL SOUND WAS COMING FROM THE ENGINE. THE CONTACT OPENED THE HOOD AND FOUND THAT THE GENERATOR BRACKET HAD FRACTURED. THE CONTACT STATED THAT THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT REFERENCED AN UNKNOWN MANUFACTURER'S RECALL THAT WAS RELATED TO THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

When driving my dash lights quit for days and then sometimes come back on. I am not aware of what speed I am going when driving. I am not able to accurately drive the speed limit that I am suppose to. I don’t know how much gas I have or if I am about to run out of gas. If my check engine light is on or not, and can’t see my turn signals. How can you obey the laws of driving when you can’t tell if you are going over the speed limit or not or using your turn signal.

THE CAR SHUT OFF ON ME WHILE IT WAS IN DRIVE. IT WOULD NOT LET ME START BACK UP. I CALLED A TOW TRUCK AND TOOK IT TO REPAIR SHOP. THE MECHANIC STATED THAT IT IS A KNOWN DEFECT IN THESE CARS. THE OIL PUMP WENT OUT. THE COST OF LABOR ALONE IS 1000 PARTS 800.

The contact owns a 2013 Chevrolet Malibu. The contact stated while driving 15-20 MPH, the battery warning light illuminated and the steering wheel suddenly lost power steering functionality. The vehicle then lost electrical power. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to the dealer where it was diagnosed that oil was leaking and that the passenger's side axle needed to be replaced. Additionally, the drive belt had detached. The contact was informed that the alternator and battery needed to be replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred while driving. The vehicle was towed to the contact's residence. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.

TL* THE CONTACT'S FRIEND OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT WHILE HER FRIEND WAS DRIVING 10 MPH, THE BATTERY SAVER WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED AND SHUT-OFF. UNABLE TO RESTART THE VEHICLE, THE CONTACT TOOK THE BATTERY TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT HER BATTERY FUNCTION WAS OPERATING AT FULL CAPACITY AND WAS NOT THE CAUSE OF THE FAILURE. THE CONTACT THEN CALLED CHAS. H. JENKINS AND CO. (307 NC-42, AHOSKIE, NC 27910) WHERE SHE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VIN IN RELATION TO THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 13V173000 (ELECTRICAL SYSTEM) WHICH SHE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V764000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ALL ELECTRICAL INSIDE CAR GOES OUT OR ON AND OFF WHILE DRIVING. ALL DASH GAUGES, SPEEDOMETER, GAS GAUGE, RADIO, HEAT/AC, TURN SIGNALS, ETC. CAR STILL RUNS BUT NOTHING ON INSIDE WORKS.

THIS CAR AND NEWS THAT ALWAYS SUNNY ALLAH STOP OUR VEHICLE BATTERIES DEAD CITY ALTERNATING BATTERY PARTICLES AT 09:00 SO GENERATOR ALTERNATIVES LAST CALL IT IN THE BATTERY WAS CHARGING 50 PICKED UP YESTERDAY AND TODAY THE CAR THE SAME THING OVER ANDSTOP IN THE MIDDLE STREAM STAY IN YOUR DEAD NO POWER AT ALL

THE VEHICLE HAS MAJOR ELECTRICAL ISSUES FROM THE DAY I BOUGHT IT. JUST LAST WEEK I STARTED THE CAR IT MADE A NOISE AS I WAS DRIVING I HAD NO SPEEDOMETER, NO BLINKERS. NO RADIO ON GAS GAUGE AND NO TEMP GAUGE. I HAVE HAD THIS CAR STALL IN MOTION ON A HIGHWAY AND NO RECALL? IT'S BASICALLY A DEATH 🪤

I BEEN HAD THIS VEHICLE SINCE 2018 NOTHING BUT ISSUES FEW MONTHS HAVING THIS VEHICLE I START EXPERIENCING ISSUES WITH RADIO COMING ON AND GOING OFF FOR NO REASON SO TOOK IT TO GET LOOKED AT THE SAID IT WAS FROM WIRING IN THE PASSENGER SIDE SEAT THAT WAS CAUSING IT SO I PAID $400 TO GET THAT FIXED. BUT STILL WAS AND IS HAVING SAME ISSUES WITH ELECTRICAL AND NOW MY HEAT COMES ON BY ITSELF EVEN WHEN THE KNOB IS IN THE OFF POSITION. MY PASSENGER SIDE SEAT BELT WARNING GOES OFF EVEN WHEN NO ONES IN THE SEAT. AND TO TOP IT OFF MY CAR BEEN RUNNING BAD ENGINE OVERHEATING BUT NOTHING ON MY DASHBOARD IS TELLING ME THAT BUT I CAN SMELL BURNING FROM MY ENGINE COMING THROUGH MY VENTS AND IT'S EXHAUSTING. I HAVE BEEN TO MANY SHOPS TO GET IT LOOKED AT BUT THEY KEEP SAYING NOTHING WRONG NO CODES WHERE COMING UP NOR WAS MY ENGINE LIGHT ON. BUT AS OF 3/29/2021 I HAD MULTIPLE ICONS POP UP ON MY DASHBOARD AND NOW MY ENGINE LIGHT ON. SO I FINALLY GOT A CODE P228D COME UP AND I BEEN EXPLAINING TO AUTO SHOPS THAT'S SOMETHING WRONG BECAUSE IT'S NOT WANTING TO PICK UP SPEED. SO WHAT CAN I DO I'M TIRED SPENDING MONEY TO GET IT LOOKED AT AND ALL I'M GETTING FROM PEOPLE NOTHING IS WRONG WITH YOUR VEHICLE. BUT THERE IS TRULY SOMETHING WRONG WITH THIS VEHICLE AND IT DOES THIS NO MATTER WHERE I'M AT ON HIGHWAY, STREET, WHEN I'M IDLE IT'S A LOUD NOISE AND I CAN FEEL THE HEAT FROM THE ENGINE COMING THROUGH THE FLOOR OF MY VEHICLE