NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Odometer Fraud. The contact was interested in purchasing a 2004 Chevrolet Silverado 1500 from a local used car dealer. The contact stated that the odometer indicated that the mileage was 187,000. The Carfax report indicated that the last reported mileage was 312,000. In addition, the contact was informed that the vehicle had only one previous owner. The Carfax report indicated that the vehicle had four previous owners. The dealer was not made aware of the issue.
The contact owns a 2004 Chevrolet Silverado 1500. The contact stated while driving 30-35 MPH, the brake and the check engine warning lights illuminated. The contact stated that upon depressing the brake pedal, the brake pedal traveled down to the floorboard, and the vehicle hesitated to respond. The contact pulled to the side of the road, added brake fluid to the vehicle, and continued driving. The contact stated while driving approximately 55 MPH and depressing the brake pedal, the brake pedal traveled down to the floorboard and the vehicle failed to respond. Several unknown warning lights were illuminated. The contact engaged the parking brake, and the vehicle stopped. The contact was able to coast to the side of the road downhill. The contact turned on the hazard lights and drove 5 MPH to her mother's residence while being trailed by a Police Officer. The vehicle was taken to O'Reilly and to Advanced Auto Parts, where the contact was informed that the vehicle was unsafe to drive. The contact purchased an oxygen sensor, an oil sensor, the battery, the brake booster, the thermostat, and the brake lines. The contact's son and nephew attempted to replace the parts and noticed that the brake assembly was significantly damaged. The contact's son and nephew also noticed that the frame, the exhaust system assembly, and other parts were severely corroded. The Used Car dealer was notified of the failure, but no assistance was provided. The Chevrolet dealer and manufacturer were not notified of the failure. The failure mileage was approximately 162,616.
I just replaced the battery in my 2004 chevy Silverado 1500 with only 97,000 miles on it, and i went to drive it down the road and the vehicle now loses power and cuts off making a left turn.. It did this twice and i parked it.. THIS IS A VERY SERIOUS SAFETY ISSUE in my opinion.. PLEASE investigate the issue and report back to me please..
The contact's son owns a 2004 Chevrolet Silverado 1500. The contact stated while his son was exiting a parking lot, the brake pedal hose ruptured, and the brake pedal depressed to the floorboard. Upon inspection of the vehicle, the contact discovered that there was a hole in the brake hose. The contact used a personal trailer to tow the vehicle home where the vehicle remained. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 160,000. The VIN was not available.
While driving the right front factory steel wheel rusted out to the point where the wheel center separated from the outer part of the rim on 4 of the 5 spokes, this caused a dangerous wobble to occur and if the vehicle wasn't being driven in the city I believe this would have resulted in a crash since the wheel was only being held on by 1 of the 5 spokes. Due to the design of these chrome clad wheels you can't see the corrosion that is occuring behind the chrome cladding. I put a spare tire on the vehicle and have since parked it until such time as I can replace all 4 of the wheels since I don't believe this vehicle is safe to be driven at this time. The chrome cladding was thrown off the right front wheel when this occured
Abs system is failing light comes on then brakes don’t catch, airbags message keeps coming on . Pulling in to store when it done it end up hitting the metal pipe in from of store to stop
Hydraboost piston blew out, lost brakes and steering. Almost wrecked vehicle.
Wholes are developing in the transfer case near the output shaft and all the fluid leaks out causing the transfer case to grenade.
UPPER CONTROL ARM BALL JOINTS FAILED IN LESS THAN 2 YEARS
Vehicle was involved in motor vehicle collision. This unit was struck broadside by a semi resulting in the cab and box of this unit to separate from the frame. The frame of this unit, cab, and box all came to final rest in different locations in the scene with the driver remaining in the driver seat.
The contact owns a 2004 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, he poured oil into the oil reservoir, and then placed the key into the ignition switch to turn on the vehicle when the air bags unexpectedly deployed without warning. The steering wheel air bag hit the contact's face and knocked him to the ground. The contact suffered cuts to his cheek, below his eye, and neck, as well as soreness to his neck, face, and back. The contact stated his left ear was ringing and he could not hear; however, no medical attention was received. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 173,000.
The transfer case wore a pine hole in the case from the oil pump spring lock not securing movement causing me to loose all oil from transfer case. This left me stranded when I could not shift into 4 wheel drive the could not get it to re- engage 2wheel drive. This could have possibly caused catastrophic loss of control had the transfer case locked up while driving at high speed on slick roads or if someone ran into me from sudden lock up of the drive train.
Collided with a bear at 55mph with significant front end damage. Air bags were commanded to deploy and never did. I have contacted GM about the problem and have been told to wait for a claim advisor as no recalls are active on my vehicle.
# 1 is the 4l60E transmission that sits on the exhaust and runs next to it on the opposite side the heat from the trans itself and the exhaust overheat the gasket which causes weak spots that leak along with burning up the 3-4 clutch. Lost everything but 1&2,R,N on trip to Illinois on way back went to speed up to pass and all sudden the engine started tacking out and leaking fluid. I applied fluid all the way home at a speed of 45mph in a 70 mph limit which caused a major safety hazard with traffic. Took to trans shop said the 3-4 clutch was fried and was no good due to overheating and loss fluid from damaged gasket that's split on the stamps from AC Delco. 2nd issue arises out 1rst, even more dangerous to point of dragging me down drive way and cutting into my leg leaving a small scar. When wheels are chalked , E brake applied the vehical should not move, so after doing so I climbed under and unhooked the shift cable from the trans instantly with dog in truck it began rolling right over me I grabbed the frame and stopped it for a few sec then boom it went again I had spin around or my legs or head would've be smashed to Oblivion. At that point it just kept going as it cut into my leg, I let it roll over me hopped up and tried trow it in park yet no cable attached it wouldn't stop and just kept going till it hit a small ditch at end my drive and half way in the road.My leg was cut and I was scratched up in many spots yet dog was ok. The trans quitting lead to the unhooking of the cable then the e/p brake not holding due to worn brake shins in the rear which have calipers so if the calpier would've held with the brake it'd been fine but under everything is a set small and thin pads that hold the truck when brake applied. There was a recall (#05042). Yet my vin was not included, chevy was called yet denied any responsibility of either matter or action to cure it. These defects could've killed me, decapitated, or killed my service dog!
The contact owns a 2004 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the oil pressure gauge was elevated too high. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed instrument cluster. The vehicle was not repaired. The contact stated that she recently noticed that other gauges were also malfunctioning. The vehicle was taken to the dealer and was diagnosed with a failed instrument cluster. The contact was informed that the instrument cluster need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 19,626.
Vehicle was being driven when "Service Brake System" appeared in the DIC. Vehicle was safely returned to owners home where it was discovered a master cylinder failure had occurred. The master cylinder contained no brake fluid, the booster was covered in brake fluid, and fluid was dripping from the undercarriage to the ground. The master cylinder and booster were replaced. In the process of bleeding the brake lines, a secondary leak was discovered in the brake line to the left front caliper. An inspection revealed a failure of the brake line due to rust. Inspection of the other brake lines revealed rust which will require replacement of all the brake lines. In this instance, the vehicle was actively being repaired when the failure of the brake line occurred. Had the brake line not failed during the repair process of the master cylinder and booster, a failure would have occurred while the vehicle was being operated possibly resulting in a crash with injury or death to the occupants or other drivers.
WHEN YOU APPLY THE PARKING BREAK THROUGH A FOOT PEDAL ON THIS YEAR OF TRUCK AND THEN PULL THE HANDLE TO RELEASE IT THE PARKING BREAK WILL ONLY COME BACK A LITTLE UNTIL YOU HAVE TO MANUALLY REACH DOWN TO THE FLOOR AND PULL THE PARKING BREAK FOOT PETAL BACK UP TO OPERATIONAL HEIGHT WHERE THE PARKING BREAK (EMERGENCY BREAK) IS NO LONGER APPLIED. THIS HAS HAPPENED MULTIPLE TIMES AND THE CABLE IS STILL CONNECTED AND WILL ONLY BRING THE PARKING BREAK BACK UP AROUND A INCH UNTIL YOU HAVE TO PULL IT THE REST OF THE WAY BACK.
CANT REMEMBER WHAT HAPPENED I BLACK OUT AND WOKE UP WITH COPS AROUND ME. THE FRONT END OF THE TRUCK IS WRECKED. AIRBAGS DID NOT DEPLOY.
I STARTED TO NOTICE MY BRAKES AND STEERING COMPONENTS ARE VERY UNSAFE, MY STEERING WHEEL HAS TO MUCH PLAY, SOMETHING INSIDE THE STEERING MAKES A LOUD CLUNKING NOISE WHEN I HIT A BUMP, THE BRAKES DON?T OPERATE CORRECTLY, THE TRUCK SHAKES AND MAKES THE STEERING VERY DIFFICULT TO CONTROL WHEN APPLYING THE BRAKES DUE TO THE SHAKING AND VIBRATION. I WAS TOLD IT MIGHT BE LEAKING HYDRAULIC FLUID. BUT TO SUM IT ALL UP TODAY ON 06-02-2020, I REALIZED THE TRUCK IS ONLY GETTING WORSE AND GETTING HARDER TO STEER AND THE BRAKES CAUSE THE STEERING TO MAKE IT EVEN HARDER TO DRIVE WITH ALL THE SHAKING AND PULLING TO THE SIDE AND ALSO I NOTICED THE BRAKE PEDAL WILL BE REALLY HARD AT TIMES AND THEN REALLY LIGHT AT TIMES. *TR
My dash Cluster quit working,the only part that works I can read my miles but I don't have the PRND321.
POWER STEERING WAS MAKING NOISE I ADDED POWER STEERING FLUID IN THE LEAK I HAD MORE POWER STEERING FLUID AND IT KEPT ON LEAKING NOW THE STEERING GOT SO HARD TO HARD TO TURN SO WENT TO THE STORE BUY SOME POWER STEERING FLUID ADDED TURN ON THE TRUCK AND LICKED IT ALL SO NOW THE POWER STEERING IS HARD TO TURN
I HAVE HAD TO GET MY BRAKES FIXED 3 TIMES AND THEY JUST WENT AGAIN. GMC DOES NOT STAND BEHIND THEIR VEHICLES. I WILL NOT BE BUYING ANOTHER GM VEHICLE AND WHEN I OR SOMEONE ELSE GETS HURT I WILL BE SUING GMC
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 800. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS A WOBBLE AND AN ABNORMAL SOUND COMING FROM THE DRIVER'S SIDE FRONT WHEEL. THE CONTACT STATED THAT THE WHEEL HUB DETACHED FROM THE WHEEL ASSEMBLY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE RESIDENCE AND REPLACED THE WHEEL HUB AS NEEDED. THE CONTACT PREVIOUSLY EXPERIENCED THE SAME FAILURE WITH THE PASSENGER'S SIDE FRONT WHEEL HUB AND REPLACED THE WHEEL HUB AS NEEDED. THE VEHICLE WAS TAKEN TO VALLEY CHEVROLET, 180 FLETCHER AVE, SPENCER, IN 47460, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 243,000. *DT*JB*DT CONSUMER STATED RETAINER RING FELL OUT AND STARTED TO MAKE GRINDING NOISE. AFTER THAT THE FRONT END DROPPED AND THE TIRE FELL OFF AS WELL AS BREAKING THE BRAKE LINE HOSE, STABLIZER BAR AND CALIPER BRACKET.*JB
HYDRO BOOST HAS FAILED. IT WAS DISCOVERED BY GARDNERVILLE AUTO IN GARDNERVILLE, NEVADA . ON WEDNESDAY 1/15/2020. I CONTACTED GENERAL MOTORS AND THEY SAID THERE NO RECALLS ON THIS VEHICLE. THEY SHOWED OLD RECALLS ON LIGHTING AND POWER STEERING BUT NOTHING ON THE HYDRO BOOST. THE GARAGE SHOWS THREE DIFFERENT RECALLS ON THE HYDRO BOOST, TWO OF WHICH WERE REPORTED BY NTSB.
I PRESSED THE BRAKES HARD TO AVOID HITTING A DEER. ONCE I PRESSED THE PEDAL, THE TRUCK SLOWED AND THEN THE PEDAL WENT TO THE FLOOR. A STEEL BRAKE LINE BELOW THE CAB BLEW. AFTER INSPECTION, I FOUND THAT ALL THE ORIGINAL STEEL LINES WERE SIGNIFICANTLY RUSTED.
I HAVE CHANGED ALL 4 NEW TIRES IN 4 DIFFERENT TIMES EVERY YRS NOT SURE IF THAT A WHEEL PROBLEM. AND ALSO FIX MY FUEL INJECTION SYSTEM THAT WAS GIVE ME A PROBLEM IN THE PAST. NOW I REPLACE ALL NEW ROTOR BRAKE DISCS AND PAD IN 30 MINUTES OUT FROM A MECHANICAL SHOP IT'S SHOW A ENGINE LIGHT NOW SAYING RANGE SHIFT INHIBITED ON MY DASHBOARD. AND WHEN I'M SHIFTING TO DRIVE IT JUST REVERSE INSTEAD OF DRIVE. NOW IS BACK IN THE SHOP FOR NOW PROBLEM TO COME. FROM GARDEN CITY KANSAS
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. DURING AN OIL CHANGE, IT WAS NOTICED THAT THE FUEL LINE WAS RUSTED OUT. THE VEHICLE WAS TAKEN TO ROCKET CHEVROLET (567-275-0023, LOCATED AT 233 MANSFIELD AVE, SHELBY, OH 44875) WHERE IT WAS CONFIRMED THAT THE FUEL LINE WAS RUSTED OUT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *BF
Front Suspension repaired fixed but did not fixed the vibration in front tires. Front Driver Side Hub and Bearing Assembly Failed since I had truck(used). Had front end redone but wheel still vibrated and took it too dealership July 3, 2021 and stated the Hub and Bearing grinding and growling and activates abs lights. Fuel line needs replace due to rust problems and dealership stated that the pump and retaining cam are very rusted and has a spot on the pump that is wet but not soaking wet(fail dealership looking for lawsuit for fire hazard). Fuel lines are rusted so whole truck needs repair. I spent $5400 on used truck and putting more money into it with repairs due to rust, parts and labor which is stupid as some parts do not take long if dealership have tools. I don't know incident as there no accident or anything.
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 2500 EQUIPPED WITH PRIMEWELL VALERA HT HARRY TRUMAN TIRES, SIZE: LT265/75/R16 (NA). WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE ALL THE TIRES REPLACED ON TWO SEPARATE OCCASIONS; HOWEVER, THE FAILURE CONTINUED. THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE AND COULD NOT BE BALANCED CORRECTLY. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. WHILE THE GEAR WAS IN REVERSE WITH THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, THE VEHICLE CONTINUED TO MOVE BACKWARDS. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE, BUT WAS ABLE TO DRIVE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE LINE NEEDED TO BE REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.
BRAKE LINES FAILED AFTER HAVING ALREADY BEEN REPLACED. FACTORY LINES CORRODED THROUGH AND TRUCK WAS SCARY TO SLOW DOWN. WAS FORTUNATE TO BE GOING AT LOW SPEEDS IN A RESIDENTIAL AREA - BUT GLAD THERE WERE NO KIDS AROUND AND I NEEDED TO BRAKE QUICKLY!
FEDERAL COURAGA MT TIRE TREAD SEPARATION AT FREEWAY SPEEDS WITHOUT WARNING. NOT EVEN AT HALF OF THE TREAD LIFE NO SIGNS OF DAMAGE OR CRACKING PRIOR TO THIS. ALL OTHER TIRES LOOK OK BUT HAVE BEEN REPLACED FOR CONCERNS OVER THE SAFETY OF THE TIRES AND MANUFACTURING QUALITY
FRAME IS RUSTY TO THE POINT OF BEING A SAFETY HAZARD. JUST ABOUT EVERY SILVERADO FROM 1999 TO 2013 I SEE ON THE ROAD HAS A VERY RUSTY FRAME. MEANWHILE A FRIEND'S COUSIN HAS A 1969 CHEVROLET C-10 PICKUP THAT HAS SEEN MANY WINTERS AND BEEN SITTING IN A FIELD, AND THAT FRAME LOOKS 100 TIMES BETTER THAN MY 2004. THIS IS A CONCERN THAT SHOULD BE TAKEN SERIOUSLY. ALSO MY BRAKE LINES RUSTED AND BURST ALMOST CAUSING AN ACCIDENT (ANOTHER VERY SERIOUS ISSUE THAT HAS BEEN LEFT IGNORED). TO WHOMEVER IS READING THIS, THINK ABOUT ANY FAMILY MEMBERS WITH A SILVERADO AND WHAT DANGER THEY CAN FACE FROM A COMPANY THAT GOT AWAY WITH DARK METHODS AND IS FACING ZERO PUNISHMENT.
BRAKE LINE FAILURE DUE TO RUST AND USE OF INFERIOR PARTS FROM CHEVROLET. VEHICLE WAS IN MOTION AN ACCIDENT WAS AVOIDED DUE TO AWARENESS OF OTHER DRIVERS. IN A NEIGBORHOOD STREET, WITH CHILDREN PRESENT VERY NEAR.
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ABS ENGAGED WHEN THE VEHICLE BRAKED AT LOWER SPEEDS. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ABS SENSOR FAILED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 48,000.
POWER STEERING IS HARD TO TURN AND ALSO TAKES LONGER TO STOP THE VEHICLE, HYDRO BOOST IS LEAKING AT THE BASE CAUSING THE VEHICLE TO TURN HARD AND SLOPPY STOPPING, DEALERSHIP SAYS NO WARRANTY FOR IT AND IT SHOULD BE OKAY AS LONG AS YOU KEEP FLUID FILLED, THAT COMMENT SOUNDS DANGEROUS AND UNSAFE FROM THE DEALERSHIP, IT CONTINUES TO LEAK POWER STEERING FLUID.
DRIVING SOUTH ON INTERSTATE 15 IN #1 LANE SOUTH OF CEDAR CITY, UTAH. THE TRUCK SUDDENLY SHOOK VIOLENTLY AND WITHIN SECONDS THERE WAS A LOUD EXPLOSION WITH DEBRIS FLY A HEAD OF ME. I FOUGHT TO CONTROL MY VEHICLE AND WAS ABLE TO SLOW DOWN TO PULL OFF ON THE SHOULDER OF THE ROAD WITH HITTING ANY ONE. THE TIRE THAT EXPLODED WAS ON LEFT FRONT. THE ENTIRE TREAD CAME OFF OF THE TIRE AND TIRE SEPARATED WHERE THE TIRE WAS SEAMED TOGETHER DURING MANUFACTURE. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE BENT FRONT BUMPER, TORE THE WHEEL WELL LINER, DENTED THE FRONT DOOR IN SEVERAL PLACES AND DENTED ROCKER PANEL UNDER THE FRONT DOOR. THE TIRE WAS A BF GOODRICH ALL TERRAIN T/A KO, LT285R70/17 LOAD RANGE E. THE TIRE HAD A 50,000 MILE WARRANTY BUT HAD JUST A LITTLE 20,000 MILES WITH 10/32 TREAD ON ALL TIRES WHICH MEANS THERE WAS 60% TREAD LIFE LEFT IN THE TIRES. WHEN I WAS ALMOST HOME, I NOTICE A TYPE OF VIBRATION LIKE A TIRE WAS UNBALANCE OR OUT OF ROUND. I CHECK THE OTHER THREE TIRES AND DISCOVERED THE RIGHT REAR TIRE HAD LARGE BULGE ACROSS THE TREAD WHICH INDICATES THAT ANOTHER TIRE WAS FAILING. TOOK THE TIRES TO THE DEALER AND TOLD ME THAT ME THESE FAILURES WERE DO TO A MANUFACTURER/WORKMANSHIP DEFECT. MICHELIN WHICH MAKES THE BF GOODRICH TIRES WANTS ME TO PAY FOR A NEW SET OF TIRES AND DAMAGE TO MY TRUCK AND VERBALLY THEY TELL ME THEY MAY REIMBURSE ME BUT WILL NOT PUT THAT IN WRITING. I DO NOT TRUST THEM AND WILL NEVER BUY BF GOODRICH OR MICHELIN TIRES AGAIN. MICHELIN HAS A RECALL ON THIS LINE OF TIRES IN VARIOUS SIZES BUT NOT IN MY SIZE. DO NOT UNDERSTAND WHY MY SIZE WAS NOT RECALLED BECAUSE ALL SIZES IN THE ALL TERRAIN LINE ARE MADE WITH THE SAME MATERIALS AND MANUFACTURING PROCESS THE SAME FOR ALL SIZES. THE ONLY DIFFERENCE IS THE SIZE OF THE TIRE.
CHECK ENGINE LIGHT CAME ON AND "LOW ENGINE POWER" FLASHED WHERE THE ODOMETER IS. THIS CAUSED THE RPM'S NOT TO GO OVER 2800. CODE READER CLAIMS O2 SENSORS OR THROTTLE CONTROL MODULE OR CATALYTIC CONVERTOR ISSUES. WE DISCOVERED IT WAS NONE OF THE ABOVE. TO FIX PROBLEM CHANGE 3 RELAYS LOCATED UNDER HOOD IN FUSE BOX. RELAY #8864. THEN CLEAR CODES, SHOULD FIX ISSUE UNLESS CODE PERSISTS. RELAYS WILL CAUSE A FIRE IF NOT CHANGED OUT ASAP.
WORKING DOOR FRAME-AWAY FROM ALL CABLES AND WIRES-TRUCK WAS PARKED IN DRIVEWAY-OFF-DRIVERS AIR BAG WENT OFF-ON ACCIDENT-TRUCK WAS PARKED--NO LUCK WITH GM--AN LUCK WITH DEALER--GM SAID-TRUCK OUT OF WARRANTY AND TO OLD--COST ME OVER $2000.00 TO REPLACE--I AM 70 YRS OLD AND RETIRED--STILL LIKE THE TRUCK--THESE $$$ HURT ME!
MY HUSBAND HAD A HORRIFIC ONE VEHICLE ACCIDENT. HE WAS TRAVELING AT A HIGH RATE OF SPEED, DRIVING ON AN UNFAMILIAR COUNTY HIGHWAY WHEN HE APPROACHED A CURVE IN THE ROAD, HIS VEHICLE LEFT THE ROAD, ROLLED, BECAME AIR BORN, HIT A UTILITY POLE WHILE AIR BORN HARD ENOUGH TO SNAP IT IN HALF AND MOVE THE PART OF THE POLE THAT'S IN THE GROUND ABOUT TWO FEET, THE VEHICLE ROLLED AND LANDED UP SIDE DOWN. NOT ONE SINGLE AIR BAG DEPLOYED. MY HUSBAND WASN'T WEARING HIS SEAT BELT AND WAS THROWN FROM THE VEHICLE. I'M NOT EXCUSING HIS ACTIONS, BUT THE OTHER SAFETY FEATURE DIDN'T PERFORM AS WELL. I'VE CONTACTED GENERAL MOTORS AND THEY IN RETURN TURNED IT OVER TO ESIS THEY'RE ADDRESS IS ESIS/GM CENTRAL CLAIMS UNIT. P.O BOX 300 MAILCODE 482-C19-B61 DETROIT, MI. 48265-3000. PHONE NUMBER 800-888-0164 FAX 248-778-1794. I SENT ESIS MULTIPLE PICTURES OF THE TOTALED VEHICLE SHOWING THAT NOT ONE AIR BAG DEPLOYED. I'VE RECEIVED A LETTER BACK FROM ESIS RELATING THAT THEY HAVE COMPLETED THEIR REVIEW OF MY CLAIM, BASED ON ALL DOCUMENTATION REVIEWED. ALSO TELLING ME THAT IF I HAVE ANY FURTHER EVIDENCE TO SUPPORT MY CLAIM TO PLEASE SUBMIT IT TO THEM. ARE PICTURES OF A TOTALED OUT VEHICLE THAT SUFFERED SEVERE DAMAGE BUT YET NO SIGNS OF AIR BAG DEPLOYMENT NOT PROOF ENOUGH? I'VE ASKED ESIS HOW MANY MORE VEHICLES LIKE OURS MAY BE OUT THERE. NO RESPONSE. MY HUSBAND SUFFERED SEVERE BRAIN TRAUMA, A BROKEN NECK, STERNUM, FOUR BROKEN RIBS, BROKEN RIGHT LEG IN MULTIPLE PLACES AND A BROKEN LEFT ARM THAT WAS ALSO BROKEN IN MULTIPLE PLACES. HE HAD HIS ACCIDENT ON MARCH 12TH 2018 AND DIED AS A RESULT OF IT ON AUGUST 7TH 2018. ESIS HASN'T OFFERED TO PROVIDE ME WITH A COPY OF THEIR FINDINGS NEITHER. I'M FULLY AWARE THAT HE WOULD HAVE SUFFERED INJURIES REGARDLESS OF SEAT BELT ON OR OFF. WHAT I WANT TO KNOW IS WHY DIDN'T THE AIR BAGS DEPLOY. THANK YOUR [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MANY OF THE VEHICLES IN THIS FAMILY SUFFER FROM RANDOM ELECTRICAL SHORTS AND OR POOR ELECTRICAL GROUNDING RELATING TO THE DRIVE BY WIRE THROTTLE ACTUATOR. THE RESULT IS THAT THE VEHICLE WILL GO INTO 'REDUCED ENGINE POWER' MODE RANDOMLY. IN THIS MODE THE VEHICLE WILL IDLE BUT NOT ACCELERATE OR DRIVE. THIS ISSUE IS WELL DOCUMENTED ON MESSAGE BOARDS WITH NO CONSISTENT FIX. THIS CONDITION EXPOSES AN EXTREME HAZARD AS THE VEHICLE CAN LOOSE POWER AT ANY TIME. THIS IS A SERIOUS SAFETY ISSUE THAT SHOULD BE INVESTIGATED. I HAVE HAD MY VEHICLE LOOSE POWER ON THE INTERSTATE AND ON HIGH SPEED 2 LANE ROADS WITH NO SHOULDER AND HEAVY TRAFFIC ON 4 OCCASIONS. NUMEROUS ATTEMPTS TO REPAIR THE ISSUE HAVE BEEN UNSUCCESSFUL.
THE AC/HEATER PASSENGER VENT DUCTS DO NOT RELAY HEATER AIR FLOW FUNCTION - ONLY DIRECTS COLD AIR, BOTH OVER AND UNDER DASHBOARD. THE DRIVER'S SIDE IS OK.
ENGINE LIGHT COMES ON WHILE DRIVING, ENGINE POWER DROPS IMMEDIATELY, NO POWER AT ALL. I GET A MESSAGE THAT SAYS ENGINE POWER FAILURE. I CAN STOP AND SHUT TRUCK OFF WAIT ABOUT 10-20 MINUTES, CRANK TRUCK, LIGHT GOES OUT AND ENGINE HAS POWER. THIS HAS HAPPENED 4 TIMES WITHIN THE LAST 2 MONTHS. TWICE THIS HAPPENED IN THE CITY LIMITS AND TWICE ON THE HIGHWAY.
THE SPEEDOMETER DOESN'T WORK PROPERLY. I CAN BE AT A RED LIGHT AT COMPLETE STOP & IT STATES I AM DOING 60, WHEN I ACCELERATE IT GOES TO 100, WHEN I KNOW I AM ONLY DOING 10-15 MPH. I AM 70 YEARS OLD ON A FIXED INCOME. I NEVER RECEIVED ANYTHING ABOUT A RECALL AND I NOW HAVE AROUND 102,000 MILES ON MY TRUCK. I CAN NOT AFFORD TO REPLACE A DEFECTIVE PART FOR $500- $600. GM SHOULD HAVE TO REPLACE THESE AT FULL COST!
I KNOW MY TRUCK IS 14 YEARS OLD. BUT MY BRAKE LINES RUST OUT NEAR THE ABS BLOCK AND NEAR THE FUEL TANK ON THE FRAME OF THE TRUCK. WHICH IS ODD TO HAPPEN AT THE SAME TIME. I HAVE HEARD OF PEOPLE HAVING PROBLEMS WITH THIS TRUCK LINE SOONER THEN ME. NOW I HAVE A 85 TRANS AM MADE BY GM AND HAVEN'T HAD THIS PROBLEM . I THINK THE NHTSA AND GM NEED TO LOOK AT THIS CLOSER. THIS HAPPEN TO ME THIS MORNING ON MY WAY OUT TO WORK AND IT SCARED THE HELL OUT ME LUCKY I WAS JUST IN MY DRIVE WAY. I TAKE VERY GOOD CARE OF MY TRUCK AND DON'T ABUSE IT. I TRY TO KEEP UP ON THE UNDER BODY AND FRAME AFTER SNOW STORMS BY RINSING OFF THE UNDER BODY AND FRAME. NOW I WAS INFORMED I WILL COST ME ANY WERE FROM $1500.00 TO$ 2000.00 TO REPAIR THIS PROBLEM. NOT A HAPPY CAMPER. JUST GLADE I WASN'T ON THE ROAD DOING 50. AS I TAKE LOCAL AND STATE HIGH WAYS TO WORK.
WHILE DRIVING AT HIGHWAY SPEED, TRAFFIC MOUNTED UP AND CARS VIGOROUSLY APPLIED BRAKED. BRAKED TRUCK, WHICH SLOWED AT FIRST, THEN PEDAL SANK TO FLOOR AND CEASED TO STOP. EMERGENCY BRAKE DEPLOYMENT PERFORMED REMAINING NECESSARY STOPPING (JUST BARELY). INSPECTION FOUND BADLY RUSTED BRAKE LINE RUPTURED NEAR THE PASSENGER REAR TIRE, AS THE METAL LINE MEETS RUBBER. ALL LINES BADLY RUSTED WHILE LITTLE OTHER UNDERCHASSIS SHOWS ANY RUST AT ALL.
YESTERDAY MY BRAKE PEDAL WENT TO THE FLOOR AND I COULD NOT STOP THE TRUCK. I PUT MY BLINKERS ON AND DROVE ABOUT TWO MILES AN HOUR TO MY REGULAR MECHANIC AND HE SAID ALL THE BRAKE LINES NEED TO BE REPLACED BECAUSE THE ARE RUSTED OUT AND LEAKING FLUID TO A COST OF $750.00. IT IS IN THE SHOP RIGHT NOW SO I WON'T HAVE THE INVOICE FOR A FEW DAYS. HE ALSO SAID THE THE FUEL LINES LOOK RUSTED ALSO AND HOPES THEY WON'T BREAK WHILE FIXING THE BRAKE LINES.
ALL FACTORY HARD BRAKE LINES HAVE FAILED DUE TO CORROSION. I'VE REPLACED THE INTERMEDIATE LINE BETWEEN THE MASTER CYLINDER AND DISTRIBUTION BLOCK WITH STAINLESS STEEL 1.5 YRS AGO. I JUST REPLACED THE REAR BRAKE LINES ALONG THE AXEL. NOW THE FRONT BRAKE LINES HAVE FAILED. IN ALL CASES THE LINES FAILED WHILE DRIVING AND EMPTIED THE MASTER CYLINDER. I DO NOT LIVE IN THE SALT BELT.
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 15 MPH, ANOTHER VEHICLE CUT IN FRONT, CAUSED THE CONTACT TO APPLY THE BRAKE PEDAL FORCEFULLY AND PUNCTURED THE BRAKE LINE. THE CONTACT SLOWLY DROVE THE VEHICLE TO HIS RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000.
TOTAL BRAKE FAILURE WHEN ATTEMPTING TO SLOW/STOP VEHICLE TO MAKE A TURN. DROVE INTO PARKING LOT TO GET OFF OF ROADWAY, HIT SIGN, TREE, PARKED VEHICLE BEFORE VEHICLE FINALLY STOPPED.
Data synced from NHTSA on May 4, 2026