NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
MY DASH STARTED A SMALL CRACK BY THE PASSENGER AIRBAG. IT'S A VERY COMMON ISSUE BETWEEN 07-13 GM TRUCKS AND SUVS. THEY SEEM TO RANDOMLY CRACK I HAD MINE CRACK OVERNIGHT. IT MAKES A HORRIBLE VIBRATION SOUND WHILE DRIVING IT'S KIND OFF ANNOYING TO DRIVE NOW.
GM IS RECALLING CHEVROLET TRUCKS BECAUSE OF BRAKING PROBLEMS. BUT, THEIR STATING IT DOES NOT EFFECT EARLY MODELS. I'M TELLING YOU THEIR WRONG BECAUSE MY 2012 SILVERADO HAS THE SAME BRAKING PROBLEM, YOU HAVE TO SOMETIMES STAND ON THE BRAKE PEDAL TO STOP BEFORE HITTING ANOTHER VEHICLE IN THE BACK.
I WAS DRIVING ON A CURVY ROAD RUNNING 45 MILES AN HOUR AND SUDDENLY MY MOTOR STARTED KNOCKING HAS 95,000 MILES ON IT.
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT NOTICED THAT THE DASHBOARD WAS CRACKED UPON ENTERING HER VEHICLE. THE CONTACT STATED THAT THE CRACK STARTED FROM THE LEFT CORNER OF THE PASSENGER AIR BAG AND EXTENDED TO THE EDGE OF THE PASSENGER SIDE DEFROSTER VENT. THE CONTACT ESTIMATED THAT THE CRACK REACHED APPROXIMATELY ONE AND A HALF INCHES. THE CONTACT SPOKE WITH COAST AUTO CENTER INC (530 CHETCO AVE, BROOKINGS, OR 97415, 541-469-5321) AND WAS INFORMED THAT THEY WERE FAMILIAR WITH THE DEFECT AND STATED THAT THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST GMC REGARDING SEVERAL OTHER GMC VEHICLES. THERE WAS A POTENTIAL THAT THE CRACKS COULD CAUSE POTENTIAL SAFETY HAZARDS. THE DEALER DID NOT ASSIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,696. *TT*JB
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND DROVE OFF THE ROAD AND DOWN A GULLY BEFORE CRASHING INTO A TREE. DURING THE CRASH THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIRBAGS DID NOT DEPLOY. THE DRIVER SUSTAINED VARIOUS BODY CONTUSIONS AND BRUISES DURING THE INCIDENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
DASH CRACKED TO FRONT AIRBAG
TRACTION GOES OFF. STEERING WHEEL LOCKS UP AND ENGINE SHUTS OFF AFTER ALL THE WARNING LIGHTS COME ON. YOUR NO LONGER ABLE TO PICK UP SPEED OR STEER THE TRUCK.
WHILE DRIVING IN HEAVY TRAFFIC THE ENGINE JUST QUIT AND WOULD NOT RESTART. IT LEFT ME STRANDED AND IMPEDING TRAFFIC AT RUSH HOUR,IN CHARLOTTE N C.
SERVICE AIRBAG LIGHT CAME ON WHILE DRIVING.
REAR WHEELS LOCK UP WHEN DOWN SHIFTING WHEN DRIVING SPEEDS OF 40 MPH OR MORE
B0085 CODE FAULTY LEFT FRONT SIDE IMPACT SENSOR. LEFT FRONT SIDE IMPACT SENSOR HARNESS IS OPEN OR SHORTED. LEFT FRONT SIDE IMPACT SENSOR CIRCUIT POOR ELECTRICAL CONNECTION FAULTY INFLATABLE RESTRAINT SENSING AND DIAGNOSTIC MODULE (SDM). THE WIRING HARNESS THAT GOES THROUGH THE DOOR HING BREAK APART INSIDE THE INSULATOR CAUSING THE AIRBAG SENSOR IN THE DRIVER DOOR NOT TO WORK. IT IS A VERY DANGUROUS ISSUE AND A VERY EXPENSIVE ISSUE TO HAVE FIXED. THIS SHOULD BE A RECALL ISSUED.
HEADLAMP MELTING PIGTAIL HARNESS
CHEVROLET USED EXTREMELY THIN WIRES AND THE WIRING HARNESS THAT GOES THROUGH THE DOOR HING BREAK APART INSIDE THE INSULATOR CAUSING THE AIRBAG SENSOR IN THE DRIVER DOOR NOT TO WORK. OTHER PEOPLE WITH SAME TRUCK HAVE HAD SAME ISSUE. IT IS A VERY DANGUROUS ISSUE AND A VERY EXPENSIVE ISSUE TO HAVE FIXED. THIS SHOULD NOT BE HAPPENING WIRE YOU NOT BREAK INSIDE THE INSULATOR.
MY TRUCK HAS BEEN HAVING ISSUE AFTER ISSUE WITH SENSORS GOING BAD AND CHECK ENGINGE LIGHT ALWAYS COMING ON. NOW I HAVE A TRANSMISSION ISSUE WITH A SOLENOID GOING BAD. THE TRANSMISSION HAS HAD THE "CLUNK" AS PEOPLE DISCRIBE IT SINCE I PURCHASED IT. NOTHING WAS WRONG WITH IT SO I WAS TOLD AND THAT WAS NORMAL. THERE ARE SO MANY COMPLAINTS ON THIS YEAR AND MAKE SILVERADO ITS PRETTY SAD THAT NOTHING HAS BEEN DONE. NOW MY TRUCK SITS AND STILL PAYING THE NOTE BECAUSE OF THIS TRANSMISSION ISSUE THAT A TON OF PEOPLE HAVE REPORTED. HOW MANY THIGS DO I HAVE TO CHANGE BEFORE THE CHECK ENGINE LIGHT STOPS COMING ON. PLEASE HELP ALL OF US WHO OWN A CHEVY AND HAVE GM MAKE THIS RIGHT.
NO PART AVAILABLE FOR THE CLIMATE CONTROL, WITH A MAIL IN PROCEDURE AND A 30 DAY TURN AROUND TIME. THIS CREATES A VISIBILITY HAZARD WHILE DRIVING. INABILITY TO CONTROL THE HEAT DURING COLDER CLIMATE WHILE CREATING FOGGY WINDOWS AND TRYING TO TRAVEL. THIS IS A SAFETY HAZARD FOR THE DRIVER AS WELL AS THE PUBLIC! I CANNOT TAKE THE PART OUT FOR A MONTH BECAUSE I HAVE NO IDEA WHAT THE WEATHER WILL BE LIKE 10 MINUTES FROM NOW AND IF I DID WOULD BE WITHOUT FOR 30 DAYS AND NOT HAVE THE ABILITY TO CLEAR A FOGGY WINDSHIELD!
BOTH HEAD LIGHTS RANDOMLY GO OUT WHILE DRIVING IN THE CITY, HIGHWAY, COUNTRY ROAD, TURNING, REGARDLESS OF THE WEATHER. . SOMETIMES ONLY ONE HEADLIGHT GOES OUT OTHER TIMES BOTH HEADLIGHTS GO OUT AT THE SAME TIME. YELLOW FOG LIGHTS STAY ON . BRIGHT LIGHTS WILL WORK AND TURN ON. I HAVE TO PULL OVER EVERYTIME THIS HAPPENS, OPEN THE HOOD OF MY TRUCK AND MOVE THE WIRES AROUNF THAT ATTACHES TO THE HEADLIGHT THAT WENT OUT. IT WILL WORK MOMENTARILY AND THEN GO OUT AGAIN. THIS IS HAPPENED MULTIPLE TIMES. FROM NOVEMBER UNTIL CURRENT. THE PROBLEM STARTED WITH THE DRIVERS SIDE HEADLIGHT GOING OUT AND NOW BOTH GO OUT. THE LIGHTS GO OUT AT MULTIPLE SPEEDS.
TIRE MOUNTED UNDER VEHICLE IS NOT SAME SIZE AS TIRES IN USE, SAFETY QUESTION.
TOOK WIFE IN CITY TRAFFIC UPTOWN..PCV VALUE GOT CLOGGED CAUSING OIL TO GET ON SPARK PLUGS AND FOUL THEM OUT CAUSING THE INTAKE MANIFOLD TO HAVE TO BE TAKEN OFF AND CLEANED AND ALL SPARK PLUGS AND COVERS REPLACED.. MANIFOLD GASKET REPLACED.. COST ME ALMOST $800 AND THERE IS ONLY 56,000 MILES ON IT! FORTUNATE THAT I WAS ABLE TO ONLY HAVE TO DRIVE ABOUT 3 MILES TO DEALERSHIP!
DASHBOARD CRACKED AT PASSENGER AIRBAG AREA WHEN TRUCK HAD LESS THAN 25,000. CHEVROLET REPLACED IT UNDER WARRANTY. AT ABOUT 100,000 THE DASHBOARD CRACKED IN THE SAME EXACT LOCATION. CONCERNED THAT BECAUSE OF THE LOCATION OF THE CRACK IT MAY EFFECT THE PASSENGER AIRBAG. EVERYONE I KNOW WITH THIS TRUCK IN THE 2011 - 2012 MODELS HAS THE SAME EXACT CRACK IN THE SAME EXACT LOCATION. *TR
TAKA RECALL IGNITION IS HARD TO TURN AND START
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE SERVICE TRACTION CONTROL, STABILITRAK, AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FREELAND CHEVROLET (LOCATED AT 5333 HICKORY HOLLOW PKWY, ANTIOCH, TN) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 35,056. *TT CONSUMER STATED POWER TRAIN CONTROL MODULE WAS DEFECTIVE. *JB
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE SEAT BELT PRETENSIONER DEPLOYED WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO LAFONTAINE CHEVROLET (7120 DEXTER ANN ARBOR RD, DEXTER, MI 48130, (734) 680-8850) WHERE THE CONTACT WAS INFORMED THAT MOISTURE MAY HAVE CAUSED THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. *TT *JB
Dash is cracked in several places
DASHBOARD CRACK ABOVE PASSENGER AIRBAG.
THERE HAS BEEN VARIOUS OCCASIONS WHERE WE ARE DRIVING AND THE TRUCK STOPS WITH NO WARNING OR REASON, THE FIRST TIME WAS ON I-95 HIGHWAY IN PHILADELPHIA MID TRAFFIC THE TRUCK TURNED OFF AND WOULD NOT RESTART FOR ABOUT 5MINUTES WE WEEE STUCK IN THE MIDDLE OF THE ROAD BLOCKING TRAFFIC, NO CHECK ENGINE LIGHT OR ANY WARNING LIGHT CAME ON. THE SECOND TIME WAS JUST THIS WEEK ON THE WAY TO TWO DIFFERENT MECHANICS TO GET THE COMPUTER READ IT TURNED OFF YET AGAIN IN THE MIDDLE OF THE ROAD. BOTH MECHANICS SAID NOTHING CAN UP ON THE SCANNER WHEN CONNECTED AND THERE WERE NO CHECK ENGINE LIGHTS TURNED ON.
USUALLY IN THE MORNINGS BUT ALSO OTHER TIMES WHEN I START MY TRUCK UP. THE STEERING STABILIZER AND STABILITY ACT LIGHTS COME ON. SOMETIMES IT TURNS OFF AND OTHER TIMES IT STAYS ON. I SEE THAT THE 2015 CHEVY SILVERADO HAS A RECALL ON THIS SAME ISSUE BUT MINE IS A 2012. THANK YOU
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY BUICK GMC (LOCATED AT 1857 EDWARDS LAKE RD, BIRMINGHAM, AL 35235, 205-718-7565) WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
DRIVER'S SIDE LOW BEAM HEADLIGHT GOES OUT. THE LIGHTBULB IS IN GOOD ORDER. THE PIGTAIL SHOWS SIGNS OF EXCESSIVE HEAT/SMALL FIRE, PLASTIC MELTING, CARBON IN THE METAL CONTACT ON THE LIGHTBULB AND SOCKET. THE PIGTAIL WAS REPLACED AND LASTED APPROXIMATELY ONE MONTH TO SHOW THE SAME ISSUES. I AM AFRAID OF A VEHICLE FIRE. THE VEHICLE'S STABILITRACK IS UNUSABLE, THE WARNING LIGHT IS ON. THE ISSUES HAPPEN WHILE THE VEHICLE IS IN MOTION AND STATIONARY. THE ISSUES HAPPENED SUDDENLY DURING NORMAL CITY/HIGHWAY DRIVING. THE ISSUES ARE ONGOING AND STARTED SIX MONTHS AGO.
EXCESSIVE OIL COMSUMPTION. I CHANGE OIL AND 1000 MILES LATER MY CHECK ENGINE LIGHR COMES ON . I CHECK OIL AND IT ISN'T EVEN ON THE STICK.
DASHBOARD CRACKED FROM PASSENGER AIRBAG TO FRONT EDGE OF PANEL. VEHICLE STATIONARY AND NOT RUNNING WHEN CRACK OCCURRED.
GAS GAUGE JUMPS UP AND DOWN. WILL READ ALMOST EMPTY JUST AFTER FILLING UP OR AFTER ONLY A FEW MILES.
IGNITION SWITCH IS BAD. IT LOCKS UP TO WHERE THE KEY WILL NEED TO BE TURNED AROUND AND TRIED AGAIN. WHEN TAKING KEY OUT THE KEY HOLE (AT TIMES) STAYS IN THE ON POSITION AND DINGS AS I LEAVE MAKING THE ASSESSORIES FUNCTION STAY ON. IF KEY IS BUMPED THE KEY CAN TURN OFF TRUCK MAKING ALL POWER TURN OFF.
THE COMMON DASH CRACK IN MY 2012 SILVERADO WITH ONLY 40K MILES. I HAD A SUNROOF INSTALLED TO LET THE HEAT OUT AND MY TRUCK IS CLEARLY STORED IN A GARAGE AND THE TRUCKS DASH STILL CRACKED. ITS SO BAD THE DASH RATTLES WHEN DRIVING AND IM WORRIED ABOUT THE QUALITY OF PLASTIC USED ON THE DASH THAT WHEN THE AIR BAG DEPLOYS, THAT THE DASH WILL TURN INTO SHARP SHARDS OF PLASTIC HEADED TOWARDS MY PASSENGERS AND I. I NEVER EXPECTED SUCK A WELL TAKEN CARE OF VEHICLE WITH SUCH LOW MILES TO HAVE A CRACKED DASH AND [XXX] SURE NOT A GM PRODUCT. TOYOTA HAD THE SAME ISSUE BUT THEY FIXED THERE ISSUE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I HAVE A CRACK IN MY DASHBOARD JUST ABOVE THE AIRBAG. THIS IS NOT DUE TO HEAT OR SUN THIS HAPPENED DURING THE WINTER IN ALASKA
IN MOTION ON HIGHWAY, MOTOR LOOSES OIL PRESSURE. OIL PRESSURE SENSOR AND RELATED FILTER ALREADY CHANGED ONCE, FAILING AGAIN.
I ENTERED THE INTERSECTION AFTER STOPPING AT THE STOP SIGN. I WAS HALFWAY THROUGH THE DIVIDED INTERSECTION THAT HAD A ROAD CLOSED SIGN FOR THE EXIT SIDE OF THE INTERSECTION AND A DO NOT ENTER SIGN FOR THE ENTRANCE SIDE. THE MEDIAN WAS OVER GROWN WITH VEGETATION SO THAT VISIBILITY WAS POOR. I STARTED ACROSS THE INTERSECTION AND ABOUT HALF WAY THROUGH A CAR ENTERING AT FAST RATE OF SPEED HIT THE FRONT OF MY TRUCK KNOCKING TO THE LEFT. THE AIRBAG DEPLOYED AND I WAS THROWN TO THE RIGHT AND THE ENGINE WENT TO FULL SPEED. THE TRUCK HIT A PALM TREE.
REVIEWED RECALL 18V295 AND MY VEHICLE HAS 1 BAD POWER WINDOW SWITCH WHICH DOES NOT WORK. COULD LIQUID HAVE CAUSED THIS SAME PROBLEM UNDER THIS RECALL? DOES NOT WORK IN ANY VEHICLE MOTION.
RIGHT HEADLIGHT IS IN-OPERABLE. LIGHT BULB HAS BEEN REPLACED WITH OE BULB, LIGHT STILL DOES NOT WORK. DEALER STATED THIS IS AN ONGOING ISSUE WITH THIS MAKE AND MODEL. DEALER ALSO STATED I WOULD NEED MULTIPLE HOURS OF DIAGNOSTIC TO DETERMINE THE ISSUE. NO ACCIDENTS, NO COLLISIONS. VEHICLE AT THIS TIME IS UNSAFE TO DRIVE AT NIGHT. MULTIPLE DEALERS IN MY AREA HAVE NOTED THIS AS AN ISSUE FOR MY MAKE AND MODEL. RIGHT LOW BEAM IS COMPLETELY IN-OPERABLE.
Cracks in dash around passenger side airbag. Concern is that if airbag deploys that the dash components around the airbag will become dangerous projectiles.
TRANSMISSION---TRUCK HAS NEVER BEEN ABUSED. WILL NOT GO FORWARD WENT PUT INTO DRIVE. HAS FLUID. WILL GO INTO REVERSE. PULLED OUT OF DRIVE-WAY TO GO TO THE STORE . WENT TO A STOP SIGN AND IT WOULD NOT MOVE . HAD TO PUSH IT BACK HOME. THE CONSUMER STATED THE TRANSMISSION NEEDED TO BE REPLACED. *JS
DASH PAD HAS CRACKS IN IT. IF AIR BAGS WERE TO BE DEPLOYED PIECES OF DASH COULD BECOME PROJECTILES. DON'T KNOW WHEN IT CRACKED. I NOTICED IT WHEN I WAS WALKING AROUND TO THE PASSENGER SIDE. MY TRUCK SITS IN A GARAGE. IT ONLY HAS 60000 MILES ON IT AND I BOUGHT IT NEW IN 2011.
TL* THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (TIRES); HOWEVER, THE PARTS TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT TOOK THE TIRES TO THE LOCAL HARBOR FREIGHT STORE AND WAS INFORMED THAT THE REPLACEMENT TIRES WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED.
TL* THE CONTACT OWNS A 2012 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FOUR ALUMINUM WHEELS CRACKED. THE DEALER WAS CONTACTED (RANCHO MOTOR COMPANY, VICTORVILLE, CA, 760-955-8200) AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
THE AIRBAG LIGHT IS ALWAYS ON AND IT BLINKS ON AND OFF EVERY TIME THE CAR IS TURN ON IN MOTION AND AIRBAG LIGHT STAYS ON UNTIL IT'S PARK
WHEN VEHICLE IS IN MOTION 5 PMH AIRBAG ON DRIVER SIDE BECOMES HOT N COOLS OFF WHEN WHEN VEHICLE IS TURNED OFF, CAN YOU FIX THIS ISSUE, IT'S DOESN'T SHOW THAT IT'S RECALL BUT I FEEL UN SAFE TO DRIVE IT, MY DEALER SAYS IT'S NOT ON YOUR RECALL LIST, PLS ADVISE ME THEY TOLD ME IT'S A MANUFACTURERS PROBLEM.
DASH IS CRACKED WITH SHARP EDGES CLOSE TO THE DEFROSTER VENTS AND NEXT TO THE PASSENGER SIDE AIR BAG. CRACKED ON ITS OWN, NO ACCIDENT. TRUCK IS VERY WELL TAKEN CARE OF.
DASH STARTED WITH 2 INITIAL CRACKS ONE AT THE PASSENGER AIR BAG AND THE OTHER AT THE BASE OF THE DRIVER SIDE INSTRUMENT PANEL CLOSER TO THE WINDOW. AS TIME WENT ON THE CRACK OF THE DRIVER SIDE PROGRESSIVELY GOT WORSE TO THE POINT NOW IT HAS TRAVELED TO END OF THE PANEL ABOVE THE STEERING WHEEL AND ANOTHER CRACK HAS DEVELOPED NOW AT THE OTHER END OF THE AIR BAG.
CRACKED DASH
CRACKED DASHBOARD AT PASSENGER AIRBAG CAUSING A POTENTIAL AIRBAG DEPLOYMENT ISSUE. I NOTICED THIS WHILE CLEANING SAID DASHBOARD. NO ITEMS WERE EVER STORED ON THE DASHBOARD. DEALERSHIP QUOTES $1250 TO REPAIR SAME.
THE DASH IS CRACKED
Data synced from NHTSA on May 4, 2026