NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that after coming to a complete stop at a red traffic light and attempting to turn the steering wheel in either direction, the steering wheel would forcefully jerk to the opposite direction and the dashboard instrument panel would blink off and the message “Stabilizer" was displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The failure mileage was 52,000.
Transmission problem even after taking it to dealer, keeps making a hard noise in low gears supposedly dealer change oil but have same issue and acceleration problem too
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the trailer brake warning light illuminated. Additionally, the battery was drained. The dealer was made aware of the failure however, the contact had not yet received a callback. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,300.
I have a 2017 Chevrolet Silverado I purchased new in 2017 from Woodruff SC Chevrolet and have had several major issues including a complete transmission replace, towed in twined, Now the latest the check engine light is on again also “service trailer break” causing the truck not to start without being jumper off, Will shut down with out notice I have replaced the battery and had alternator checked, Googled problem abs was informed to report to NHTSA asap I’m told it’s a defected wiring harness that has been brought to your attention,
AC CONDENSER FAILED AT 51000 MILES DUE TO POOR WELD! "THIS IS A WELL KNOWN ISSUE FOR GM 2015-2017 MODELS". THERE HAS BEEN A SPECIAL COVERAGE ADJUSTMENT #17336-04 ISSUED BY GM FOR ESCALADE,SUBURBAN,TAHOE AND YUKON MODELS BUT NOT FOR TRUCKS. THIS REPAIR SHOULD BE COVERED BY GM. THE LEAKING OF THESE REFRIGERANTS IS TOXIC TO PEOPLE AND THE ENVIRONMENT AND HIGHLY FLAMMABLE.
While driving the vehicle I turned the rear window defrosted on. The rear window started smoking after 5 minutes of turning on rear defroster and filled the vehicle cabin with smoke. I immediately turned the rear defroster off and pulled off the side of the road and opened all the doors to air it out. I then went back in and turned the defroster back on to verify the rear window defroster was the issue. It instantly started smoking again and was scalding to the touch of the bottom right of the sliding window. I turned defroster off and waited about 20 minutes where I felt that it had cooled. After some research I found the TSB provided by GM. TSB # N192265660. I contacted GM customer service and they said there is nothing they can do and it will need to be fixed out of pocket. This is unacceptable as this may cause the window to blow out on passengers, or can cause a smoke inhalation issues. I had everything I could do the get the vehicle pulled over because I could not see. The truck is only has 56,000 miles on it.
Got out onto road tried to get truck up speed limit 55 and transmission just gave out leaving me coasting to a stop. Chevybhas tons of complaints on these trucks and only pay out of pocket solution
Transmission jerks,surges ahead,clunks when downshifting and is completely unpredictable.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the check engine warning light was illuminated. The contact stated that the vehicle would shake violently at times while driving at various speeds. The contact would pull over and restart the vehicle several times before the vehicle resumed normal functionality. The contact stated that the vehicle would be started and re-started intermittently. The contact took the vehicle to the dealer who diagnosed that 4 fuel injectors had failed as well as the fuel pump. The fuel pump was replaced but not the fuel injectors. The manufacturer was made aware of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 53,000.
While backing up in a parking lot my brakes became very hard to press Not wanting to stop my truck Finally got the truck stopped put it in drive and it happened again I put the truck in park Turned off my truck held down the brake Pedal While starting my truck and Is the break pedal released going back to normal, THIS IS A SERIOUS PROBLEM CHEVROLET NEED TO ADDRESS THE PROBLEM BEFORE YOU GET SOMEONE KILLED, I even had my steering gear fail with no warning or indication of a problem about six months ago and almost crashed
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 30 MPH, the brakes started to grab while depressing the brake pedal. The contact stated that during stop-and-go driving, the vehicle lost proper braking functionality and occasionally the contact had to depress the brake pedal to the floorboard to stop the vehicle. The power assist service warning light was illuminated intermittently. The contact had taken the vehicle to an independent mechanic to be diagnosed and was informed that the power brake booster needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was 60,777.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 65 MPH, the engine started misfiring and the vehicle was shuddering. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was taken to the dealer, where it was diagnosed with cylinder #4 lifter failure and a bent push rod. The vehicle was repaired; however, the failure recurred while driving. The vehicle was taken to a Toyota dealer, where it was diagnosed with a bent push rod. The vehicle was then taken to Spradley Chevrolet (2146 U S 50, Pueblo, CO 81008), where it was diagnosed with cylinder #4 lifter failure and a bent push rod. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and offered to partially cover the repair. The failure mileage was approximately 60,000.
I was at a drive through lane yesterday. My truck became hard to slow down and stop. I had to push the brake pedal very hard to stop to avoid crashing the car in front of me. I had to do the same on way home approaching stop signs and traffic lights. When turning to and park at our driveway, it was hard to make stop and park also. I heard some noise from power braking system and felt the truck shaking.
On 1/20/2022, my son & I were traveling I-80 east to NV. At approximately 130 miles, we noticed the engine was sputtering occasionally along the flat road. It got worse on a climb, but engine runs smoothly. It seems fine on a downhill, but on a flat road & on a climb the problem continues & was getting worse. We checked the spark plug connections to make sure they are tight & secured. After a brief refuel stop in Elko, NV, we proceeded to travel again and at approximately 4:30 am 5 miles from Elko, NV, the engine went to high revolution, oil pressure to the max, check engine light came on, and the speed suddenly reduced to 30mph, transmission will not shift/or could not go any faster. Things became scary as semi truck was barreling behind us at high rate of speed and we almost got rear-ended on an icy road. We exited immediately to the next exit (Exit 314) and parked at a Sinclair gas station and called for a tow. The truck was towed to Riverton Elko Chevy dealer. Further investigation revealed metal shavings at the bottom of the pan which means the truck requires new transmission. Initially we were told that the repair cost would be $2.8K to change the shift control solenoid, then $4K for solenoid & valve body, then $8.5 for new transmission. The truck only had 67K miles, just 5K above the warranty expiration. It was serviced early last year (45K) from the local dealership. Prior to that, I took the truck to the same dealership for brake problem/recall and after that, for another problem with speed hesitation, loud thud under the truck when moving, and sputtering. We currently have the truck at a local mechanic in Elko, NV for an upgraded transmission replacement. We chose to not use the Chevy Dealer as their quoted repairs did not seem ethical at the time. The Chevy Dealer was helpful after giving poor service and they did tow the truck to the local mechanic without charge to us. As per the mechanic this is a very common problem on this model.
In January 2022 the drivers seat belt latch broke in my Silverado. The seat belt would not engage into the latch, there was an internal part of the latch that broke and prevented the seat belt from engaging. Obviously this is a safety issue in addition to my State having mandatory seat belt laws so I was unable to drive my vehicle. I contacted General Motors Customer Service who said the defect was not covered under any warranty. I took the vehicle to the dealer I purchased the truck from and had the repair made. It cost $316.97 for the dealer to replace the driver side seat belt latch. I followed up with General Motors to see if the part had ben recalled or if they would pay for the repair to this integral part of the truck's supplemental restraint system. General Motors sent me a check for $16.97 which they said was a prorated amount towards the amount I paid to have the seat belt repaired. While there is no official recall of this part currently, there are many public forums where Silverado owners have complained about this part of the supplemental restraint system failing. In my opinion a seat belt system should never fail, especially on a truck as new as mine and with such low mileage. My truck was purchased new, has been garage kept and has never been involved in any accident. The truck only had 44,400 miles on it at the time of the repair. I find it hard to believe that General Motors would not cover the repair under the terms of the supplemental restraint warranty.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that occasionally while driving or while stopped, the vehicle failed to move. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 86,000.
Warning light to secure vehicle against rolling with hand brake will not go away. Car is completely driveable.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds and depressing the brake pedal, the pedal went to the floorboard. The contact stated that the “service brake assist” warning message was displayed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not taken to a local dealer. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 45,000.
My 2017 Silverado cuts off on me while driving. Completely gos dead for a few minutes then it will regain power. It has cut off on me while on the road. That is extremely dangerous. Also I keep getting a message for to service trailer break system. Non stop messages and stabilitrak is another non stop message on my dash. This is how I've been driving for weeks now. It's a on and off thing.
At 45, 000 miles the check engine light came on with error code P025E Ventilation Regulator Valve Performance, which is a common issue. This valve can leak oil on the catalytic converter causing smoking.
Was involved in a T-bone intersection accident. The upper seatbelt tensioner on the passenger side of the my vehicle did not engage and and caused my passenger to strike the dash resulting in a badly broken arm (pins and plates to repair). The vehicle was a total loss was last located at the USAA lot in Yorktown Virginia. This information was relayed to the insurance company not sure what steps they have taken. There were no warning lights or know issues with the belt prior to the accident.
Backing up from my driveway, my brakes fail. The brake pedal was very hard, I had to pressed multiple times until vehicle came to a stop. It was a very scary moment almost rear ended car park on the street. I purchased this vehicle on 12/24/2021 From Antelope Valley Chevy in Lancaster Ca. Same day of the incident. 2017 Silverado. I try contacting the dealer but they’ve close already due to the holiday. Please help!
In the midst of rush hour traffic without any indication in a major interstate, 2017 Chevrolet Silverado 1500 LT lost power as the engine reeved up and then check engine light came on. Once vehicle was carefully moved from interstate with citizens to the service road, engine running but would go into gears (D, R, L) without any movement. Transmission issues (p0700, p0796, etc... from OBD II). Vehicle has had routine maintenance on all oils as scheduled.
I was in a drive thru yesterday and couldn’t stop. I was traveling less than 5 mph, and the brake pedal was extremely stiff, I had to pump the brakes several times in order to stop the truck. At one point I had to place the truck in park in order to keep the truck from moving because the brake pedal wouldn’t hold the truck still. It happened a few more times on my way home in slow traffic. I almost crashed once.
At low speeds in like parking lots the brake pedal can not be push to stop the truck. There is a recall for this problem N192268490 but my vin # is not in the recall.
I PICKED UP MY TRUCK FROM THE DEALERSHIP AFTER REPAIRS DUE TO AN IMPACT WITH A DEER. THE VEHICLE WAS AT THE DEALERSHIP FOR THREE WEEKS. AFTER TRAVELING LESS THAN THREE (3) MILES, FROM THE DEALERSHIP, THE BRAKES DID NOT WORK PROPERLY/ISSUE WITH THE BRAKE PEDAL AND STOPPING. I WAS ABLE TO AVOID AN ACCIDENT BUT HAD TO PARK THE TRUCK AND HAVE IT TOWED BACK TO THE DEALERSHIP. UPON INSPECTION, THE DEALERSHIP ADVISED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. I KNOW THERE IS A RECALL FOR THIS PART FOR THE CHEVY SILVERADO BUT MY VIN SHOWS NO RECALL SO I AM REPORTING THIS ISSUE FOR MY VIN AND HOPEFULLY THIS INFORMATION CAN HELP ANOTHER TRUCK OWNER AVOID AN ACCIDENT OR INJURY. IN THE EVENT THE RECALL IS EXPANDED TO OUR SILVERADO MODEL WE WOULD REQUEST REIMBURSEMENT FOR THE EXPENSE TO REPLACE THE DEFECTIVE PART. I HAVE ALSO CONTACTED GM DIRECTLY TO REPORT THIS ISSUE AND THEY ARE GOING TO FOLLOW UP WITH ME REGARDING THE MATTER.
Was driving for 25 minutes in the truck. Temperature outside was around 40 degrees Fahrenheit. I did not know the rear defroster was on. My son who was in the back seat smelled smoke and said that the truck was on fire. I pulled to the side of the road and looked in the back and could see the rear defroster on drivers side was glowing and emitting smoke. I looked at rear defrost light and it was on. I turned the rear defroster off to prevent any more current from going through the wire. Once we were sure there was no more smoke or fire we got back in the vehicle. About 300 seconds later the window shattered. If my son was not in the back seat and smelled smoke the back seat could have caught on fire. I called the dealer and they stated no recalls for my vehicle. There is an article from Canada describing what happened to my truck. https://gmauthority.com/blog/2019/07/gm-truck-recall-2014-2019-silverado-sierra-trucks-over-fire-risk/ No warning at all. The rear defroster just started smoldering and smoking. I do have a rear sliding window so only the left glass pane was impacted.
The automatic transmission had major problems that required $3000 in repair. I have 67,000 miles on vehicle.
No power brakes at low speeds ?? below 5 mph
Brake assist issue I have a pic and transmission is HORRIBLE couldn’t even take on vacation had to get a rental it shutters really bad no help with fixing it
I bought my 2017 Chevrolet Silverado 1500 certified pre owned on 11/04/2019 shortly after I purchased it I started having problems with it. From brakes to lights. An took it in for the recall on brakes and steering. After that I've not had cruise control, and the stabilitrak warning light has been on. And just about a year ago while driving an pulling trailer, I lost communication to transmission, electronic brake, park assist, trailer brakes, ect. An was forced to stop! After taking it in to dealership to fix it, they did which lasted not even a month and done it again numerous times leaving me stranded. Now just last night 11/23/2021 while pulling my trailer, as I came to a stop sign I hit my brakes and all trailer brakes locked up bringing me to a stop (trailer brake on dash has been set on 0 since they haven't worked since purchased ) I had to unhook trailer wiring to make it home. As I took off I lost communication to transmission again and trailer brake system warning chime kept going off repeatedly, lost dash gauges, causing transmission to get hot. As it was stuck in a certain gear. Your defective wiring/ electrical system has fault and potentially caused a SERIOUS accident, and is going to cost me an enormous amount of money to fix. Also the torque converter has been acting up for a year, forcing me to purchase a tuner just to stretch the life of transmission. This vehicle is NOT safe to drive on highway! This vehicle is life threatening. Putting my life, my familys life and innocent peoples life's in danger! Problem needs resolved or reimbursement/ new truck. A $37,000 truck should not be life-threatening. This truck has spent more time in a garage than on the highway. Solutions have to be done. Why pay for a $37,000 truck you can't use or risk everyone's lives!
on or around august 13, 2021 this vehicle was brought to triangle chevrolet in defuniak springs fl. for a recall on a loss of power assist braking. in the last 3 weeks or so i have had a loss of power braking at low speed drastically increasing stopping distance while also putting a tremendous amount of effort on the brake pedal, 2 times while going through fast food drive through, 1 time while manuvering around a gas pump to get gas. it acts like there is a loss of vacuum assist, and sometimes there is some vibration in the brake pedal as it the antilock brake system is activating. did triangle chevrolet actually perform the recall? if so, did they do it correctly? , if they did , what is the remedy for this
My Service Trailer Brake System light comes on. This is the 2nd time that I have had to take my truck in for this issue. The first time it was fixed it lasted for about a year. I am not sure what the issue is, but there seems to be a lot of people with this same issue that is very concerning especially when you are pulling a heavy load and the trailer brakes stopped working.
ran system check and found code p0796 performed test drive and found torque converter switch slipping-checked fluid in the pan found excessive amount of debris removed transmission and disassembled finding 4-5-6 clutch burnt mup and debis went through the valve body and tcm - bushings are also damaged from debris , 75400 milees on 2017 silverado truck
The truck lurches forward at any given time while taking off with the truck. The rear end clunks too.
The contact owns a 2017 Chevrolet Silverado. The contact stated that while her husband was driving at 70 mph, he hit a deer. Only the trim of the side curtain air bags deployed with a powder substance released from the air bags. The driver and passenger-side air bags did not deploy upon impact. No injury was sustained. A police report was filed. The vehicle was towed to a tow yard. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
Several times when coming to a stop at low speed, the RPMs stay at 1500 despite having foot off accelerator, requiring greatly increased brake pressure to stop or maintain stopping. Seems that the transmission does not downshift to low gear. Just bought vehicle used two days ago, happened three times today. This easily could have resulted in an vehicle or pedestrian accident.
i reported my vehicle stalling in the middle of traffic on 2 separated incidents. the dash lights turn off and on and the car stalls. but after having it serviced nothing was found this was in 2019 and 2020. come 2021 my car STALLED AND LOCKED in the middle of an intersection my truck is not more than 5 years old and i have it serviced at the dealership and they never saw this coming. my diagnostic check reads i need to replace 8 fuel injectors $2400.00
The service brake assist came on and the brakes are acting funny at lower speeds. I see there was a recall for this very problem.
WHILE ATTEMPTING TO TURN LEFT AT AN INTERSECTION, THE POWER STEERING LOCKED UP AFTER ABOUT 2 INCHES OF TURN ON THE WHEEL. I WAS FORCED TO ABRUPTLY BRAKE. TRIED AGAIN, STILL WOULDN'T TURN. THIRD TRY, IT RELEASED. THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT, AS I WAS ANGLED ACROSS THE ON-COMING LANE AND STOPPED. IF I HAD NOT BRAKED, I WOULD HAVE WENT HEAD ON INTO A LIGHT POLE. I LISTED MY COMPLAINT ON CARPROBLEMS.COM, AND THERE WERE DOZENS OF COMPLAINTS ON THIS SAME STEERING ISSUE ASSOCIATED WITH THE 2017 CHEVY SILVERADO, SOME RESULTING IN ACCIDENTS WITH INJURY.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while starting the vehicle there was a tapping and ticking sound coming from the vehicle. The vehicle was taken to the dealer and diagnosed that the camshaft was damaged and needed replacement. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to TSB: 15-06-01-002H. The failure mileage was approximately 86,000.
Fuel injectors are misfiring. This has caused the shifting of gears to be rough. Also, when at a complete stop, then a small amount of force is applied to the gas pedal, a sudden jump forward will take place. Check engine light and the traction control lights have came on.
The stitching in the loop attaching the front center lap seat belt to the vehicle failed causing the seat belt to detach and become unusable. If this had not been discovered and the vehicle were in an accident with the front center lap seat belt in use, the seat belt would not have provided any protection to the occupant and could have resulted in serious injury or death.
Driver complains of fuel smell. Upon inspection found leak from fuel pump outlet port. Replaced fuel pump to correct.
warning on dash SERVIVE POWER STEERING
Brake pedal is stiff when braking at highway speeds. At low speeds, brake feels as if the anti lock braking system is activated (grinding/slight vibration). In reverse, brake will go to the floor and not immediately stop vehicle. The pedal grinds like the ABS is activated, however, no pulsing action. In addition, a trailer braking warning light registered.. I do not tow with this vehicle!! This vehicle has not been to an authorized dealer for maintenance as of this message. Vehicle has 40k miles registered.
I had driven to work. While backing into a parking space at idle speed the brake pedal would not depress. It was hard as a rock. I nearly hit the building but was slowly backing up slightly up hill so my truck stopped on its own. I never had an issue with the brakes before this. later in the same morning I drove my truck to the local dealership a few miles up the road and had no braking issues while driving there. Rather terrifying suddenly having no brakes!
In the last few weeks there have been five instances of the vehicle downshifting multiple gears at approximately 60 MPH with a hard shift. The vehicle was in 2wd mode during all events. This occurred twice on wet roads and resulted in a momentary loss of control which I was able to recover when the rear wheels suddenly slowed and skidded. The vehicle was taken to Brenegen Chevrolet in Onalaska, WI today. The dealer was unable to replicate the issue and charged me for diagnostic time. Vehicle mileage is 53k
Transmission failure at 60,000 miles. This is unacceptable and is reported to be a huge problem with the transmission on these vehicles. GM should own up to this problem or be made to by the NTHSA. Replacement costs over $4K.
Trailer brakes quit working, message displays service trailer brake system. Dealer did a diagnostic with scanner and could get no response. They say probably broken wire somewhere in system. Vehicle is still like new, low mileage. Dangerous having no trailer brakes could cause accident.
Data synced from NHTSA on May 4, 2026