NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Chevrolet Silverado. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Drive complains of fuel smell. Upon inspection found fuel pump outlet port cracked. Replaced fuel pump to correct.
My vehicles trailer breaking system keeps activating cause the brakes to activate. Additionally, it is activating my stabilitrak system and turns the vehicle off and on. These issues coralate with recall #19V761000.
My engine went out while I was driving in the highway. The engine started ticking and I was instantly limited to 30mph with cars going highway speeds around me. No symptoms or warnings prior to that. Dealer said it was faulty lifters required for the AFM module.
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at 15 mph, the power steering had failed while making a turn and the steering wheel would not turn. The contact crashed into a light pole. The contact hit his head on the seatbelt anchor ring. No medical attention was received. A police report was filed. The vehicle was towed to the dealer but the dealer could not replicate the failure after a test drive. The vehicle was not repaired. The contact stated that the failure occurred on two separate occasions. The manufacturer was made aware of the failure and informed the contact there was no recall for the vehicle's year and model. The failure mileage was approximately 60,000.
Brakes are hard to push and stutter at low speeds. I need to push hard on pedal to initiate the brake system.
The system that failed is the speedometer display and radio display while driving. This can be dangerous as I do not know the speed I am driving. This can also be dangerous as the display includes the screen for the backup camera that turns off without notice while backing up. The problem has happened many times in the 2017 Chevrolet Silverado owned by the company I work for. I own a 2015 Chevrolet Silverado and the issue occurs in it, as well. I notified the GM dealership where both vehicles were purchased and they said the screen could be replaced but would be very expensive. No warning lamps or messages occurred. The screen jumps around a lot and occurs at various times (morning, afternoon, warm or cold weather, etc.).
The contact's husband owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The contact initially took the vehicle to Robideaux Motors CO. (51 W Dalton Ave, Coeur d'Alene, ID 83815) where a diagnostic test showed error codes for the fuel injectors. The contact then took the vehicle to an independent mechanic where another diagnostic test was performed and the mechanic suggested that all that 8-fuel injectors be replaced. Upon investigation, the contact linked the failure to TSB: N182198000. The vehicle was then taken to another dealer where the contact was notified that the vehicle was not included in the technical service bulletin. The manufacturer was also notified of the failure and the contact was provided an estimate for the repair. The vehicle was not repaired and remained in the dealer's possession. The failure mileage was approximately 40,000.
Reverse lights and camera are out
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving 55 mph, the air conditioner was blowing hot air throughout the vehicle. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where the air compressor was replaced. The local dealer was not contacted. The manufacturer was contacted who referred the contact to the NHTSA. The failure mileage was 41,645.
...Decreased service brake: intermittent vehicle vibration throughout vehicle and decreased brake performance with brake pedal application. Vehicle has approximately 21,400 miles, purchased new, operates in the rochester ny rust belt area. Inquired at dealer of problem, was informed GM does not cover brake "maintenance" items. Upon inspection, considerable deterioration, due to rust, was noted on said vehicles 4 brake rotors along with loss of inner brake pad surface area of rotors. Upon completion of 4 wheel brake pad, rotor and hardware replacement, at the cost to myself, to date, brake performance is back to "as new" with no noticeable vibration at this time....vjd....(pics available, upon request, of rotors)
Driver complains of fuel smell. Found fuel leak from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to correct.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 mph at night, the display screen started switching screens independently. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the screen display malfunction as a phantom touch and informed the contact that the display screen needed to be replaced. The contact stated that the vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,500.
Fuel leak from top of fuel tank. Found fuel pump fuel supply port cracked and leaking. Replaced fuel pump to correct.
Operator complain of fuel smell. Fuel leaking from top of fuel tank. Upon inspection found fuel pump supply port cracked and leaking. Replaced fuel pump to repair. 14591 miles 1540 engine hours
Brakes are delayed and have a slipping feeling at times. Lights flash and wheel locks up, unknown problem, when vehicle is shut down and restarted problem resolves. Vehicle will not start due to electrical problem. researched and found safety recalls precisely for the problems I am having on other models, my truck needs to be included in those recalls.
Fuel leaking from fuel pump outlet port. Liquid fuel drips from center of fuel tank when vehicle is running. Confirmed by mechanic.
I purchased a certified pre-owned 2017 Chevy Silverado on February 1st of this year, and over the last 4 months have put only 5,000 miles on it. On June 20th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. GM's defective wire harness endangered my life. Consumer stated wire harness has not been replaced and manufacture refused to honor CPO warranty.
Low speed brake booster parking lot or driveway speed hard brake pedal with minimal braking was present at purchase, dealer said couldn’t find problem, I became frustrated and said forget boy mistake made. Problem has progressed I’ve driven vehicle about 4500 miles since purchase ️ Purchased vehicle with 42700
The transmission has to be change after 80k Also the fuel injectors were replace after 60k.
The back-up camera system has failed on my 2017 Silverado for the second time under 46,000 miles. Got to the point that the screen was just blue, not even a distorted image any more. With large vehicles like this I feel the camera is an essential safety component for backing up, especially in my neighborhood with children around, people walking down the sidewalks etc. The dealer had to replace wiring at about 7,000 miles (5mo old) and then wiring and the camera again at about 45,000 miles (4yrs old). The second time more wires broke during testing, triggering a check engine light which resulted in 2 days in the shop. The camera screen started saying it needed repair, would work on and off and then quit completely and went blue.
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the front driver's side seat belt retainer failed to function as intended. The contact stated that the seat belt retainer was fractured from the left side of the driver’s seat belt mounting. The vehicle was taken to the dealer where it was diagnosed with front driver's side seat belt retainer failure. The contact was informed that the front driver's seat belt retainer needed to be replaced. The vehicle was not yet repaired, but an appointment was scheduled for the repair. The contact had experienced the failure twice. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 53,198.
Hi, My company purchased this truck brand new. Since the 1st I time drove it I realized that I can easily smell the pollution on the out side, inside the truck. Even with windows up and Air Condition on cabin air recirculate mode. This is a problem I did not have on my 2000 Silverado 1500 model. The pollution from other vehicles in front of my truck would be sucked right into my truck and into my lungs. So every time I would get behind a smokey truck or near it, a few cars behind, I would have to open the windows to get that air out and if iI was stuck behind that truck then the smell was not going anywhere. I will be very happy to see this addressed. I see this as a major issue with this truck. Please help.
ABS AND SERVICE TRAILER BRAKE SYSTEM WARNING MESSAGE CAME ON. TOOK IT IN FOR REPAIRS AND THEY REPLACED WIRING. THIS CAUSED LEFT WHEEL SPEED SENSOR TO MALFUNCTION. VEHICLE WILL ONLY DRIVE CORRECTLY IN 2 WHEEL DRIVE.
WHEN REVERSING SLOWLY THE BRAKE PEDAL BECOMES HAD TO PUSH TO STOP USUALLY AFTER PUSHING IT MORE THAN ONE TIME.
CODE P0300 AND P050D KEEP ON BEING THROWN. VEHICLE STARTED HAVING THESE ISSUES BACK WHEN I HAD 30K MILES AND NOW AT 45K, I AM GETTING THEM MORE OFTEN. THE DOWNSHIFTS BECAUSE OF THIS ARE BAD, THE VEHICLE JERKS WHEN IT DOWNSHIFTS. FEELS LIKE SOMEONE IS REAR-ENDING YOU. VEHICLE SOMETIMES SHAKES AND SOUNDS LIKE ITS MISFIRING. I CAN SOMETIMES TURN OFF THE VEHICLE AND TURN BACK ON AND IT WILL WORK FINE LIKE NOTHING IS WRONG. CHEVY WANTS $150 TO DIAGNOSE AND ABOUT $12000 TO REPLACE INJECTORS SINCE THEY ARE NOT COVERED UNDER THEIR BUMPER TO BUMPER OR POWERTRAIN WARRANTY. THAT'S PRETTY BAD THAT I WOULD HAVE TO DO A MAJOR REPAIR ON A VEHICLE THAT IS NOT THAT OLD AND HAS TO COME OUT OF MY POCKET.
IT IS VERY HARD TO STOP THE TRUCK AT LOW SPEEDS (1-5MPH). THE BRAKE PEDAL IS VERY HARD TO PUSH AND DOES NOT STOP THE VEHICLE WITHOUT CONSIDERABLE PRESSURE BEING APPLIED. IT HAS HAPPENED TWICE WITHIN THE PAST WEEK WHILE ATTEMPTING TO PARK. THANKFULLY, WE WERE IN A PARKING LOT, BUT IT COULD CAUSE A SIGNIFICANT ISSUE WHILE APPROACHING A STOPLIGHT OR OTHER TRAFFIC SITUATION. AFTER READING, IT APPEARS THAT GM HAS KNOWN ABOUT THE ISSUE FOR SOME TIME, BUT I DON'T SEE A RECALL ASSOCIATED WITH THE VEHICLE. I HAVE OWNED IT SINCE NEW.
MY VEHICLE HAS 30,000 MILES. ABOUT 200 MILES AGO NOTICED A CLICKING WHILE TURNING THE VEHICLE IT HAS INCREASED IN NOISE AND OCCURANCE AND HAPPENS WHILE TURNING RIGHT TO LEFT. IN PARK OR DRIVING. I HAD A MECHANIC DIAGNOSE THE VEHICLE TAKING THE COVER OFF AND HE CHECKED THE OTHER COMPONENTS AND HE DIAGNOSED IT AS RACK AND PINION NOISE.
TRUCK WENT INTO REDUCED ENGINE POWER WITH CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER. SUBSEQUENT RESTARTS OF THE TRUCK RESULTED IN THE CODE CLEARING ITSELF AND NORMAL START UP. NOW IT IS HAVING TROUBLE STARTING UP ON A COLD START, ESPECIALLY WITH REMOTE START.
APRIL 04,2021. STOPPED FOR TRAFFIC ON I-10 , 17 MILES EAST OF LAFAYETTE .LA. WHILE SITTING APPROX. 10 TO 12 FEET BEHIND THE AUTO , A FORD 350 WITH A TRAILER STRUCK ME FROM BEHIND AT APPROX. 50 PLUS MPH. THE IMPACT PUSHED ME INTO THE CARIN FRONT. TOTALLY DESTROYED THE REARED. MY REARED AND FRONTEND WAS DAMAGE. MY FRONT BUMPER CAVED IN. AFTER IMPACT, MY TRUCK CAB FILLED WITH SMOKE. MY AIRBAGS NEVER DEPLOYED. MY AIR BAG LIGHT DISPLAYED THAT BAGS WAS DEPLOYED BUT THEY DIDN'T. GOT OUT OF TUCK BECAUSE AT THE TIME, I HAD NO IDEA WHAT WAS HAPPENING. AFTER SUCH AN SERIOUS IMPACT FROM THE BACK AND FRONT, I WAS VERY DISCOURAGE THAT THE AIRBAGS DID NOT DEPLOY AS THEY WERE SUPPOSE TO
TRANSMISSION FAILED WITH JUST OVER 102,000 MILES ON IT. I BACKED OUT OF MY DRIVEWAY AND ATTEMPTED TO PUT IT IN DRIVE. IT WENT NOWHERE - FORWARD REVERSE BOTH DONE. TOWED TO REPAIR SHOP.
RADIATOR FAILED AT 58K MILES IN DECEMBER 2019. DEALER INDICATED THAT THE POWERTRAIN WARRANTY DID NOT COVER THE COSTS TO REPAIR. QUOTED COST WAS $3800. REPAIRED AT INDEPENDENT SHOP FOR $2900. NOW, MARCH 2021, THE RADIATOR HAS FAILED AGAIN AT 78K MILES. NORMAL CITY DRIVING. NO OFF-ROADING OR RACING. THIS FAILURE CAUSES OIL TO MIX WITH COOLANT. MANY MECHANIC LABOR HOURS REQUIRED AS BOTH COOLING AND OIL SYSTEMS NEED TO BE THOROUGHLY FLUSHED TO REMOVE RESIDUAL COOLANT AND OIL.
WHILE PARKING, AT LOW SPEEDS, MY BRAKE PEDAL TURNED STIFF AND I HAD TO USE BOTH FEET TO PUSH IT. THIS ONLY HAPPENS WHILE I'M AT A LOW SPEED AND CAN BE MADE TO HAPPEN EVERY TIME. THIS HAS BEEN HAPPENING OFF AND ON FOR A GOOD WHILE. I TOOK THE TRUCK TO MY LOCAL DEALER FOR A RECALL, WHICH I DON'T PERSONALLY THINK THEY DID. I THOUGHT THE RECALL WAS TO FIX THIS LOW SPEED ISSUE THAT IS KNOWN ON THIS PARTICULAR MODEL OF THE 2017 SILVERADO'S. IT'S A SAFETY ISSUE IN MY OPINION BECAUSE THIS HAPPENS AT ANY SITUATION OF LOW SPEEDS. I TOW A BOAT AND IT DOES IT WHILE I'M BACKING MY BOAT INTO THE WATER. AM I NOT SUPPOSED TO USE MY BOAT BECAUSE OF THIS ISSUE? IS IT MY FAULT THAT GM DECIDED TO USE SUBPAR PARTS TO SAVE MONEY? THIS ISSUE NEEDS TO BE A SAFETY RECALL AND PAID FOR BY THE MANUFACTURER. THEY ARE RECOMMENDING YOU CHANGE ABOUT 5 DIFFERENT PARTS IN ORDER TO CORRECT THIS ISSUE. RIDICULOUS.
POOR BRAKING AT LOW SPEED. I HAVE ELECTRONIC BRAKE CONTROL MODULE CODES.
MY FACTORY INSTALLED SUNROOF EXPLODED FOR NO ADVERSE REASON ON 03/17/2021 AT 1440HRS. THIS OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS WITH THE SUNROOF IN THE TILT OPEN POSITION AND THE PASSENGER WINDOW OPENED SLIGHTLY. NO INJURIES RESULTED IN THIS INCIDENT .
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT RELATED THE FAILURE TO THE TRANSMISSION. THE CONTACT STATED THAT THE TRANSMISSION WAS SERVICED HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
MY VEHICLE WAS OFF FOR THE NORMAL DAY COMING HOME FROM WORK. I TURNED MY VEHICLE ON TO GO TO THE STORE AND NOTICED THE CHECK ENGINE LIGHT WAS ON, I THEN WENT TO OREILLYS AND GOT A FREE DIAGNOSTIC CHECK, CAME BACK WITH CODE U1501 LIN BUS 1. WHILE DRIVING TO MY HOME FROM OREILLYS, I MADE A SLIGHT TURN TO MY DRIVEWAY AND MY VEHICLE SHUT DOWN AND COMPLETELY LOCKED UP. I PUT IT BACK IN PARK AND STARTED IT UP LIKE NOTHING HAPPENED A SECOND AGO. I'VE READ ABOUT THIS CODE AND THE MAKE,MODEL, YEAR OF THIS ISSUE, IT DOESN'T SEEM LIKE I'M THE ONLY ONE WITH THIS PROBLEM. I PREVIOUSLY OWNED A 2014 CHEVY SILVERADO AND IT WAS MORE TRIPS TO THE DEALERSHIP TO FIGURE OUT WHAT MADE MY VEHICLE STALL WHILE DRIVING IT THAN ACTUALLY GIVEN THE TIME TO ENJOY THE VEHICLE. PLEASE DON'T MAKE ME CONSIDER SWITCHING TO FORD.
WHEN DRIVING LOW SPEEDS STABILITRAC APPEARS ON SCREEN AND TRUCK WANTS TO TURN OFF,DISPLAY SCREEN AND GAUGES FLICKER.
STARTING LOCKED UP, TRUCK STALLED AND RESTARTED WHILE MAKING A TURN
WHILE DRIVING TO THE STORE THE REAR GLASS BLOW UP FOR NO REASON, DEALERS SAID IT HAS SOMETHING TO DO WITH THE REAR DEFROST. MY CAR GOT FULL OF SMOKE, I THOUGHT IT WAS GOING TO CATCH ON FIRE.
TWICE ON STARTING THE VEHICLE THE STEERING (THE COLUMN UNLOCKED)WOULD NOT STEER. IT WAS IMPOSSIBLE TO TURN THE COLUMN NO MATTER IF I MOVE IT FORWARD OR REVERSE. NO AMOUNT OF TWISTING WOULD ALLOW IT TO STEER. I WORRY IT MAY FAIL IN ACTION ON THE ROAD. THE DEALER SAID THE STEERING MODULE NEEDED UPDATING AND THEN BECAUSE IT WAS 57 MILES OUT OF WARRENTEE CHARGED ME $186. NO GARRENTEE IT WON'T HAPPEN AGAIN.
THE TIRES HAVE LARGE CRACKS FORMING IN THE SIDEWALLS. THE CRACKS ARE DEEP AND IT APPEARS MAY RUPTURE AT ANY MOMENT. THE CRACKS ARE WIDE ENOUGH TO EASILY PUT 2 PENNIES IN ND COVER THE TOP OF LINCOLN'S HEAD. NOTICED THIS HAS HAPPENING LAST YEAR, BUT JUST NOTICED HOW BAD IT HAS BECOME.
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT'S HUSBAND WAS DRIVING AT 55 MPH, WHEN THE VEHICLE JERKED AND STALLED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HER HUSBAND RESTARTED THE VEHICLE TO DROVE TO THE RESIDENCE. THE CONTACT TOOK THE VEHICLE TO POHANKA CHEVROLET (13915 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151) WHERE IT WAS DIAGNOSED AS TRANSMISSION FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. ## VIN PASSED ## CHEVROLET 2017 SILVERADO ##
RADIO WILL FLASH BRIGHT LIGHTS ON THE DASH AND THE RADIO AND WILL CHANGE STATION AND SETTING ON TRUCK WHEN MOVING DOWN THE ROAD AND WHEN PARKED WILL CONNECT TO PEOPLE PHONE BY IT'S SELF NEXT TO ME
I NOTICED SEVERAL TIMES IT FEELS THAT IT IS NOT CATCHING THE GEAR AND WILL SUDDENLY LURCH FORWARD. I'VE TAKEN IT TO THE DEALER AND THEY SAID IT IS A TRANSMISSION ISSUE AND NO LONGER UNDER WARRANTY. UPON FURTHER RESEARCH I'VE SEEN THAT THERE ARE MANY ISSUES AND COMPLAINTS REGARDING THIS 2017 MODEL YEAR FOR THIS CHEVROLET SILVERADO.
TRANSMISSION MADE A LOUD WHINING SOUND AND THEN GAVE OUT. ERROR CODES P0700 AND P0796
MY SILVERADO IS EXHIBITING THE SAME TRANSMISSION ISSUES DESCRIBED IN MANY COMPLAINTS HERE ALREADY, I.E., A SLIPPING/SHUDDERING FEELING AS IT PROGRESSES THROUGH THE GEARS AND A FREQUENT CLUNK/BANG AT TIMES WHEN IT DOWNSHIFTS. IT HAS BECOME PROGRESSIVELY WORSE WITH TIME. I AM SURPRISED THERE IS NOT SOME SORT OF BULLETIN OR RECALL FOR THIS ISSUE CONSIDERING IT IS DESCRIBED SO EXACTLY IN SO MANY DIFFERENT COMPLAINTS. OBVIOUSLY, THIS IS A FACTORY DEFECT THAT CHEVROLET SHOULD CORRECT AT ITS EXPENSE.
PULLING OUT OF PARKING AND PUSHED ON BRAKES AROUND 4MPH AND PEDAL WAS VERY HARD TO PUSH AND TRUCK KEPT ROLLING LUCKY NOBODY WAS RIGHT IN FRONT OF ME .I TOOK IN FOR RECALL FOR SAME REASON AND IT IS STILL DOING WHAT THE RECALL WAS FOR . MILEGE IS 33,000 VEHICLE IS PAST 3 YEARS OLD
VEHICLE WAS REMOTE STARTED IN DRIVEWAY. BEFORE THE 1ST CYCLE RAN OUT AND SHUT OFF THE VEHICLE I OPENED THE REAR DOOR AND BLACK SMOKE CAME OUT AND COULD SEE SMOKE EMITTING FROM BEHIND THE HEADRESTS OF THE BACK SEAT BY THE SLIDER REAR WINDOW. THE REAR DEFROST HAD STARTED ON FIRE. THE REAR WINDOW ON DRIVER SIDE SPIDERWEBBED WHEN I OPENED THE DOOR. TEMPERATURE OUTSIDE WAS 7 DEGREES WITH WINDCHILL BELOW 0. NO RECALL LISTED HERE IN US AT THIS TIME I COULD FIND. RECALL #192220470 IN CANADA WAS LISTED FOR 2014-2018 TRUCKS.
THE CLUTCH TORQUE CONVERTERS WEAR OUT SO FAST AND THEY WEAR OUT SO CLOSE TO THE END OF THE VEHICLES WARRANTY
WHILE DRIVING AT LOW SPEEDS THE POWER TO THE SHUTS OFF AND SECONDS LATER TURNS BACK ON. THIS HAPPENED MULTIPLE TIMES WHILE IN SLOW TRAFFIC AND TURING INTO A PARKING LOT. WHEN THE POWER SHUTS OFF I LOST THE ABILITY TO STEER AND BRAKE.
Data synced from NHTSA on May 4, 2026