2017 Chevrolet Silverado Visibility & Wipers Problems

The contact own a 2017 Chevrolet Silverado. The contact noticed that the plastic piece from the rear defroster window was sparking and smoke was coming from rear window. In addition, the plastic was melting. The vehicle was taken to the dealer where it was diagnosed that the rear window defroster assembly needed to be replaced. The vehicle was not repaired, The manufacturer was notified of the failure, The approximate failure mileage was 68,000.

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO REAR PASSENGER SIDE WINDOW PANEL SHATTERED A STRONG ODOR OF BURNING RUBBER PRESENT INSIDE THE CABIN CONSEQUENCE WAS REPAIRS HAD TO BE PAID BY THE CONTACT THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A SMELL OF BURNIG RUBBER STARTED INSIDE THE CABIN, THEN A LOUD POP WAS HEARD. THE FOLLOWING DAY NOTICED THAT THE REAR WINDOW PANEL HAD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER MCCARTHY-MORSE CHEVROLET, 9201 METCALF AVE, OVERLAND PARK, KS 66212, THEY WERE NOT ABLE TO DETERMINED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

REAR WINDOW EQUIPPED WITH FACTORY ELECTRIC REAR WINDOW DEFOGGER EXPLODED/SHATTERED OUTWARD WHEN DRIVER DOOR WAS CLOSED, SPRAYING SHATTERED GLASS INSIDE THE CAB AND THE EXTERIOR SURROUNDING AREA. THE TRUCK HAD BEEN UNUSED FOR OVER A WEEK AND WAS LOCATED IN AN ATTACHED GARAGE HAVING AN AVERAGE NIGHT TEMPERATURE IN THE HIGH 30S F. THE TRUCK HAD NOT BEEN STARTED AND THE REAR DEFROSTER HAS NEVER BEEN USED. MILEAGE ON THE TRUCK IS 9782 AND THERE WAS NO KNOWN DAMAGE (NICKS, SCRATCHES, ETC) TO THE WINDOW.

BACKUP CAMERA SCREEN IS SO BRIGHT AT NIGHT INSIDE VEHICLE THAT IT ALMOST CAUSES AN INABILITY TO SEE ANYTHING. APPARENTLY THERE IS NO WAY TO ADJUST THE BRIGHTNESS ON THIS MODEL, BUT WAS AVAILABLE IN EARLIER MODELS