NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Chevrolet Suburban. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WITHOUT WARNING THE VEHICLE STEERING WHEEL AND BRAKES LOCKED UP WHILE DRIVING DOWN A HILL. THE CONSUMER DOWN SHIFTED AND WAS ABLE TO PULL OFF THE ROAD. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP WHO WAS ABLE TO DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *PH
THE STEERING WHEEL VIBRATES AND I CAN HEAR A RATTLE FROM THE FRONT END. THIS HAPPENED SOON AFTER PURCHASING THE VEHICLE AND I WAS TOLD THAT SOMETHING HAD TO BE GREASED. THE PROBLEM WENT AWAY FOR QUITE A WHILE UNTIL RECENTLY WHEN IT REAPPEARED, OF COURSE AS SOON AS THE WARRANTY EXPIRED. MY FATHER IN LAW BOUGHT A NEW 2002 SUBURBAN AFTER WE BOUGHT OURS AND HAS HAD THE SAME PROBLEM WITH HIS. *LA
MY 2002 CHEVROLET SUBURBAN WILL NOT START ONCE THE GAS TANK GETS BELOW 1/4 FULL. I PARK IN MY DRIVEWAY THAT HAS A SLIGHT SLOPE TO THE STREET AND IT DOES NOT MATTER WHICH WAY I PULL THE VEHICLE IN, IT WILL NOT START WITH A LOW (LESS THAN 1/4 TANK) AMOUNT OF GAS IN THE TANK. I HAVE SPOKE TO THE SERVICE MANAGER AT THE CHEVROLET DEALERSHIP AND HE INFORMS ME THAT CHEVY HAS NOT NOTIFIED HIM THAT THEIR IS A PROBLEM. I HAVE SPOKE TO ONE OTHER PERSON AND HE HAS THE EXACT SAME PROBLEM WITH HIS SUBURBAN OF THE SAME YEAR. THERE IS A PROBLEM AND I BELIEVE IT TO BE SOMETHING WITH THE FUEL PICKUP DESIGN IN THESE VEHICLES. I HAVE HEARD OF NO RECALL, OR ATTEMPT TO CORRECT THIS, BECAUSE IT PROBABLY WOULD BE VERY COSTLY TO GM. IT IS A LARGE INCONVENIENCE TO ME AND HAS HAPPENED MORE THAN FOUR TIMES. *LA
FOLLOW UP TO SEE IF AN INVESTIGATION HAS BEEN OPENED REGARDING TWO VEHICLES WITH OFF CENTER STEERING PROBLEMS.*MR SERIAL NUMBER #[XXX] AND [XXX]. *CB *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING 10-15 MPH IN STOP AND GO TRAFFIC CONSUMER ATTEMPTED TO APPLY THE BRAKES. WHEN THE BRAKE PEDAL WAS DEPRESSED IT WENT STRAIGHT TO THE FLOOR, THE BRAKE SYSTEM FAILED, AND CONSUMER'S VEHICLE REAR ENDED THE VEHICLE IN FRONT. NO ONE SUSTAINED INJURIES. POLICE DID ARRIVE AT THE SCENE, AND CONSUMER RECEIVED A CITATION. *AK
WHEN DRIVING AT 60MPH IN HEAVY TRAFFIC THE ENGINE QUIT RUNNING TWICE IN LESS THAN 20 MILES. THE DEALER SAID IT WAS DUE TO DEFECTIVE FUEL PUMP AND THE DESIGN OF THE FUEL PUMP AND GAS TANK, WHICH THEY SAID COULD NOT BE FIXED. VEHICLE HAD MORE THAN 1/2 GAS FULL IN ITS TANK. ON SEVERAL OTHER OCCASIONS, THE CAR WOULD NOT START EVEN WITH A 1/4 TANK OF GAS. I WAS TOLD BY DEALER NOT TO LET THE TANK GET LESS THAN 1/4 FULL. THE DEALER REPLACED THE FUEL PUMP 3 TIMES, AND THE CAR HAS LESS THAN 20,000 MILES ON IT. *LA
WHILE DRIVING AT 45 MPH VEHICLE WAS FORCED OFF OF THE ROAD INTO ONCOMING TRAFFIC. CONSUMER SWERVED TO AVOID A HEAD ON COLLISION WITH ANOTHER VEHICLE. THIS ACTION CAUSED THE VEHICLE TO CRASH THROUGH A FENCE, RUN INTO A DITCH, AND COLLIDE HEAD ON WITH AN OAK TREE. SEAT BELTS WERE WORN, BUT AT THE TIME OF THE IMPACT, THE LATCH CAME APART. VEHICLE WAS EQUIPPED WITH FRONT AND SIDE AIR AIR BAGS. UPON IMPACT, THEY DID NOT DEPLOY. CONSUMER'S KNEE WAS BROKEN, AND HE SUFFERED A CONCUSSION. POLICE AND MEDICAL HELP DID ARRIVE ON THE SCENE. MANUFACTURER AND THE DEALER HAVE BEEN NOTIFIED OF THE INCIDENT. *AK
2002 SUBURBAN Z71. THE FUEL FILTER ON THE VEHICLE IS NOT THE FILTER REFERENCED FOR THE VEHICLE IN THE OWNERS MANUAL. WE WERE TOLD THAT DUE TO AN ENGINEERING OVERSIGHT, THE FILTER WAS CHANGED TO THE ONE WE HAVE. THE PROBLEM EXISTS IN THAT QUICK DISCONNECT IS TOO CLOSE TO THE FILTER HOUSING, AND THE NORMAL REMOVAL TOOL CANNOT BE USED TO REMOVE THE FILTER. GM SERVICE PERSONNEL WILL TELL YOU OFFLINE, THAT THE BEST METHOD FOR REMOVAL IS SAWING OFF THE FILTER OR CRIMPING IT OFF. WITH THE GM CUSTOMER SERVICE ON THE LINE - THEY ARE REQUIRED TO TELL YOU THAT A SPECIAL TOOL NOT AVAILABLE IN AUTOMOTIVE STORES MUST BE USED TO REMOVE THE FILTER. WE FINALLY RECEIVED A REFERENCE TO THE SOLE MANUFACTURER OF THE $35 DOLLAR PLASTIC TOOL. THE TOOL ONLY WORKS BY FORCING 4 PIECES OF PLASTIC THROUGH THE SMALL SPACE AND THE UP THE NECK. AS STATED, OFF LINE, THE MECHCANIC WILL TELL YOU THAT THEY CUT OR SAW IT OFF, AND DIG THE FILTER NECK OUT OF THE DISCONNECT. THE PROBLEM IS OBVIOUS, BUT THE SOLUTION IS IMPOSSIBLE. THE HAZARD IS THAT THE TRUE MECHANIC RECOMMENDATION RESULTS IN CUTTING METAL ON A GAS LINE. IN ADDITION, WITH IT BEING ON THE OUTBOARD SIDE, ON FRAGMENTS ENTER DIRECTLY INTO THE ENGINE.*JB
FAMILY OF FOUR ON VACATION IN SOUTH DAKOTA IN 2002 SUBURBAN WITH FIRESTONE TIRES--LESS THAN 30,000 MILES, BACK DRIVER REAR PASSENGER TIRE COMPLETELY BLEW APART ALL OVER HIGHWAY DAMAGING WHEEL WELL, REAR DOOR, ETC. FIRESTONE STORE REPLACED THE TIRE--WE PAID 1/3 OF COST, SAID IT WAS A DELAMINATION ISSUE. FILED CLAIM WITH FIRESTONE FOR VEHICLE DAMAGE--THEY REFUSE TO REIMBURSE FOR $2,500 VEHICLE DAMAGE.*AK
THE PASSENGER SIDE "SWAY BAR", "STABILIZER BAR", OR "TORSION BAR" (UNSURE OF TRUE NAME) CAME UNDONE WHILE MY WIFE, FOUR KIDS, AND MY MOTHER WERE DRIVING IN THE VEHICLE. I KNOW SEVERAL MECHANICS AND NONE HAD EVER HEARD OF THIS HAPPENING TO SUCH A NEW VEHICLE. THE DEALERSHIP FIXED THE VEHICLE WITH NO PROBLEM. THEY HAD NEVER HEARD OF THIS SORT OF THING HAPPENING EITHER. I BOUGHT THE VEHICLE USED FROM THE SAME DEALERSHIP AND THEY STATED THE PREVIOUS OWNER "MUST HAVE LOWERED THE FRONT END." I HAVE PARKED NEXT TO OTHER SUBURBANS AND MINE WAS EQUAL IN HEIGTH TO THE OTHER VEHICLES. I FEEL THIS IS JUST AN EXCUSE TO WHY THERE WAS SUCH A FAILURE IN THE SUSPENSION OF THE VEHICLE. LUCKILY MY WIFE WAS ONLY TRAVELLING AT APPROXIMATELY FIVE MILES AN HOUR WHEN THE THING FELL APART. I CAN'T EVEN IMAGINE WHAT MIGHT HAVE HAPPENED AT HIGHWAY SPEED. PRIOR TO PURCHASING THE VEHICLE I SPOKE TO THE PREVIOUS OWNER. THE VEHICLE WAS USED BY HIS WIFE AND WAS TRADED BECAUSE SHE WANTED SOMETHING NEWER. I ASKED IF ANYTHING HAD BEEN DONE TO THE VEHICLE HE REPLIED "I DIDN'T EVEN OWN IT FOR A FULL YEAR" AND THAT NOTHING WAS DONE TO THE VEHICLE. I FELT THE NEED TO REPORT THIS BECAUSE I FEEL I MAY HAVE COME VERY CLOSE TO LOOSING MY FAMILY, AND IF I REPORT IT IT COULD BE RESEARCHED TO INSURE THAT THIS TYPE OF THING DOESN'T HAPPEN TO ANYONE ELSE.*AK
PURCHASED A SURBUBAN 2002 IN JUN 2002. THE TRUCK CAME WITH FIRESTONE WILDERNESS LE. I HAD THE TIRES ROTATED EVERY SIX THOUSAND MILES AND NOW I AM TOLD MY DEALER THAT THEY ARE PITTED AND THAT THIS IS THE SIXTH OCCURENCE THAT THEY HAVE SEEN OF THESE TIRES BEING DEFECTIVE. I NOTIFIED FIRESTONE BUT THEY REFUSED TO ASSIST ME.*AK
PURCHASED NEW 2002 SUBURBAN WITH FIRESTONE WILDERNESS LE TIRES. TIRES WERE ROTATED AND PROPERLY MAINTAINED HOWEVER WITH LESS THAN 15,000 MILES ON THEM ALL 4 HAVE LARGE HUNKS OF THREAD MISSING. DEALER BLEW IT OFF BY SAYING THAT IT IS CAUSED BY THE 1 MILE A DAY OF GRAVEL ROAD THAT I TRAVEL. TIRES ON OTHER VEHICLE THAT I'VE HAD INCLUDING ANOTHER SUBURBAN, TRAVELING THE SAME ROAD NEVER HAD THIS ISSUE. *LA
CONSUMER STATES THAT THE DRIVERS SIDE REAR TIRE BLEW OUT.*AK
WHEN DRIVING AT ANY SPEED VEHICLE LOST ACCELERATION, CAUSING THE DRIVER TO PULL OFF THE ROAD. CONSUMER TOOK VEHICLE TO DEALERSHIP, AND MECHANIC DETERMINED THAT TRANSMISSION FAILED. *AK
AT 24,000 MILES THE TRANSMISSION ON OUR 2002 SUBURBAN FAILED WITHOUT WARNING WHILE DRIVING. IT HAD TO BE TOWED TO THE DEALER FOR A TRANSMISSION REPLACEMENT. *JB
TWO FRONT TIRES WORE OUT PREMATURELY AND THE DEALER REFUSED TO PERFORM AN ALIGNMENT *AK THE TIRES HAD BECOME SCOLDED ON THE INSIDE AT 20K MILES. *SCC *JB
THE DEALERSHIP DID NOT TECHNICALLY INSPECT MY TRUCK THAT IS THEY JUST LOOKED AT IT ACCORDING TO THE WRITE UP PERSON. *JB
AS I WAS DRIVING MY PRE-SCHOOL DAUGHTER TO SCHOOL I HEARD A WIND NOISE. I STOPPED TO CHECK AND FOUND OUT AFTER MORE THAN 2 MILES THE DOOR WAS NOT CLOSED.. THIS VEHICLE IS FOR FAMILY... IT SHOULD BE FAMILY FRIENDLY... NO WARNING AS TO THE DOOR BEING AJAR.. HOW DO I GET THIS FIXED TO KEEP MY FAMILY SAFE? *NLM
FUEL GAUGE OPERATES ERRATICALLY. SHOWS IT IS FULL WHEN IT IS ONLY 3/4 FULL. WHILE DRIVING, THE GAUGE CHANGES QUICKLY FROM FULL TO 3/4 FULL.
CONSUMER STATES THE CAN'T GET NO GAS AT ALL DUE TO FUEL TANK IS NOT VENTILATE. DEALER NOTIFIED MANY TIMES. PLEASE PROVIDE FURTHER INFORMATION. *TR
THE SET BELTS LOCKED UP WITHOUT THE BRAKES BEING APPLIED. *JB PASSENGER SEAT BELT SHOULDER HARNESS ONLY WILL NOT UNLOCK, UNLESS THE SEAT BELT IS UNBUCKLED AND RETRACTS BACK. *TS *CB
VEHICLE SUDDENLY ACCELERATED WHILE IN CARPORT, CRASHING THROUGH A FENCE AND COLLIDING WITH A HOUSE. A BYSTANDER SUSTAINED SEVERE FACIAL INJURIES AS A RESULT. NEITHER THE FRONT DRIVER OR PASSENGER AIR BAGS DEPLOYED. *NLM
THE CONSUMER WAS BACKING CAR OUT OF CARPORT AND LIGHTLY HIT A TREE WITH THE LEFT REAR BUMPER. CONSUMER WAS ATTEMPTING TO PLACE VEHICLE IN PARK, BUT HAD ONLY GOTTEN TO NEUTRAL WHEN TRUCK SUDDENLY ACCELERATED FORWARD. TRUCK CRASHED INTO A FENCE AND THE HOUSE RESULTING IN SEVERE FACIAL INJURIES TO A BYSTANDER. *NLM
DRIVING ON FREEWAY ALONG CARPOOL LANE WHEN THE CAR AHEAD OF US STOPPED TO MOVE TO THE NEXT LANE AND WE ALL HAD TO STOP. I HAD A GOOD DISTANCE FROM THE VEHICLE IN FRONT OF ME WHEN I HIT THE BRAKES. THE BRAKES WENT ALL THE WAY TO THE FLOOR(LITERALLY) BUT STILL DIDN'T STOP UNTIL I CRASHED INTO THE CAR IN FRONT OF ME. THE ABS BRAKES FEELS UNUSUAL. I ALSO HEAR A CLANKING SOUND ON THE DIFFERENTIAL EVERY TIME I HAVE TO DECELERATE AND GO BACK TO NORMAL SPEED OR JUST MOVING FROM "PARK" TO "REVERSE" OR FROM "NEUTRAL" TO "REVERSE". *NLM
BRAKE FAILURE ON 2002 CHEVY SUBURBAN. RESULTING IN A CRASH. *JB
POPPING NOISE AND CLINKING FELT IN STEERING AND EXCESSIVE PLAY. IT IS HARDER TO TURN TO THE RIGHT-LITERALLY YOU FEEL THE WHEEL GOING AROUND MUCH FURTHER THAN IF TURNING TO THE LEFT, ALTHOUGH IT DOES NOT NEED AN ALIGNMENT. I TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE BUSHINGS AND FIXED LOWER CLEARANCE ARMS (WHICH HAD EXCESSIVE CLEARANCE). PICKED IT UP AND FELT THE SAME CLINKING AND HEARD THE NOISE AGAIN!! I RETURNED IT AND THE SERVICE MANAGER TOOK A TEST DRIVE-HE ONLY HAD TO TURN OUT OF THE PARKING LOT AND HE KNEW SOMETHING WAS WRONG. THEY REPLACED THE STEERING SHAFT. AFTER DRIVING FOR A FEW DAYS, I ONCE AGAIN FELT THE SAME SENSATION AND NOISE-NOT AS BAD AS BEFORE BUT STILL THERE. STEERING HAS A LOT OF PLAY IN IT-I CAN ROCK IT BACK AND FORTH AND IT DOESN'T MOVE THE VEHICLE. IF YOU GO OVER ANY BUMP IN THE ROAD YOU FEEL THE CLINKING IN THE STEERING. IT HAS ONCE AGAIN BEEN TAKEN TO THE DEALER FOR REPAIRS. I ALSO HAVE PROBLEMS STOPPING AT AROUND 20-30 MILES PER HOUR, ESPECIALLY OVER BUMPS-IT DOES NOT FEEL LIKE IT WILL STOP-BRAKE PEDAL SEEMS TO GO TO THE FLOOR-I HAVE TO RELEASE IT AND PRESS AGAIN-I HAVE HAD SEVERAL CLOSE CALLS. I REPORTED THIS AND THE SERVICE DEPT. TOLD ME THIS IS HOW ABS WORKS-I DON'T THINK SO. THERE ARE TOO MANY COMPLAINTS ON THIS SITE OF THE SAME PROBLEM. THIS VEHICLE HAS 10,000 MILES ON IT. *JB
THE HEAT SHIELD WAS DEFECTIVE. WHILE DRIVING, THE ENGINE COMPARTMENT AND UNDERBODY OF VEHICLE BECAME EXTREMELY HOT. WHICH CAUSED THE SHIELD TO EXPAND. THE DEALER INSTALLED A STRAP AROUND THE SHIELD, HOWEVER THE PROBLEM STILL EXISTED. *JB
ROAD SIDE ASSISTANCE COMPLAINT. MR THE CONSUMER STATED THE VEHICLE WOULD NOT START, THERE WAS A PROBLEM WITH THE TRANSMISSION AND THE BOX FOR THE 4-WHEEL DRIVE. *JB
WHEN THE VEHICLE WAS REFUELED, FUEL SPILLED ONTO THE GROUND. *JB
WHILE DRIVING BRAKES FUNCTIONED POORLY, THEY MADE NOISE/SQUEALED. DEALR COULD NOT IDENTIFY THE PROBLEM. *AK
THE FRONT SEATS WERE NOT CENTERED CORRECTLY, THEY WERE POSITIONED TO THE RIGHT OF THE CENTER. CONSUMER WAS CONCERNED IF THE AIR BAGS SHOULD DEPLOY, THE DRIVER WOULD NOT BE PROTECTED. (THE OTHER VEHICLE IS A CHEVROLET TAHOE 2002. VIN: [XXX]) *JG *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING THE HEADLIGHTS SHUT OFF AND ON EVERY TEN MINUTES WITHOUT WARNING. THE DEALER IS AWARE OF THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
THE MIDDLE SEATBACK WILL NO LONGER SNAP INTO PLACE WHEN PUT IN THE UPRIGHT POSITION. MANUFACTURER STATED SEAT BACK DID NOT HAVE TO CLICK TO BE SAFELY SECURED. OWNERS MANUAL STATES FOR THE CONSUMER TO BE SURE THE CLICK IS HEARD. CONSUMER WANTS TO KNOW IF THE SEAT IS SAFE. *AK *CB *JB
VEHICLE SHUTS ITSELF DOWN WHILE IN MOTION, IT DOES NOT MATTER IF I AM ACCELERATING, MAINTAINING SPEED, OR COMING TO A STOP. WHEN THE VEHICLE SHUTS DOWN I LOOSE MY POWER BRAKES AND STEERING. I AM IN CONSTANT FEAR THAT IT MAY SHUTDOWN ON ME WHEN I AM TRYING TO CROSS BUSY TRAFFIC. THIS PROBLEM IS A DEFINITE SAFETY HAZARD......... *JB
SEAT BELT RETRACTOR LOCKS UP. *TR
REAR LIFTGATE WINDOW EXPLODED OUT. IT SENT GLASS 25' TO THE REAR OF THE VEHICLE. THE VEHICLE WAS PARKED. IT WAS ABOUT 39DEG F OUTSIDE. NO TAMPERING OR FORCED ENTRY VISIBLE. THE LIFT ARMS WERE LOCKED IN THE OPEN POSITION. THE DRIVER SIDE ARM WOULD NOT COMPRESS. THE WINDOW ASSEMBLY WAS STILL LATCHED CLOSED TO THE LIFTGATE. PICS AVAILABLE.
I WAS HIT ON THE HEAD INSIDE MY 2002 SUBURBAN, WEARING MY SEAT BELT AT 48 MPH BY AN ONCOMING MAZDA MIATA. MY STEERING COLUMN COLLAPSED, I WENT INTO ONCOMING 3 LANES OF TRAFFIC, WENT UP A CURB, WENT THROUGH A BRICK RETAINING WALL, AND HIT A TELEPHONE POLE. MY AIRBAG DID NOT DEPLOY ON ANY OF THE 3 IMPACTS. WHY? ALSO, MY DRIVER?S SEAT CAME OFF THE TRACK. *LA
THIS VEHICLE HAS BEEN TO A DEALER FOR THE 2ND TIME NOW TO REBUILD THE FRONT DIFFERENTIAL AND IT HAS ONLY 22000 MILES ON IT.
DT: THE CONTACT STATED THE REAR WINDOW DEFROSTER DID NOT WORK AFTER MULTIPLE REPAIRS. THE WIRE CONTINUALLY BECAME DETACHED FROM THE WINDOW. EVERY TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIRS THEY REATTACHED THE WIRE. THE DEFROSTER HAD NOT WORKED FOR THE PAST YEAR. THE DEALER DETERMINED THAT THE REAR WINDOW SHOULD BE REPLACED TO CORRECT THE PROBLEM. THIS HAS NOT BEEN DONE DUE TO THE EXCESSIVE EXPENSE. *AK
I HAVE A NEW 2002 CHEVY SUBURBAN THAT I BOUGHT IN NOV, 2002. I HAVE DRIVEN IT APPROX 3000 MILES. THE HEADLIGHTS GO OUT WHILE DRIVING. LUCKILY , I HAVEN'T WRECKED YET OR KILLED ANYONE BUT NOBODY WILL RIDE WITH ME NOW. I'D LIKE THIS TO BE TAKEN CARE OF BY ME GETTING ANOTHER VEHICLE IN THE SAME STYLE AND MODEL. IT HAS BEEN IN THE GARAGE , THIS TIME FOR 9 DAYS AND THEY STILL GOT IT. I NEED A VEHICLE ! I WAS HOPING FOR THIS MUCH MONEY IT WOULD LAST LONGER THAN THIS.
I RECENTLY PURCHASED A 2002 SUBURBAN Z71. WHILE DRIVING AT NIGHT, I PUSHED THE DOME OVERRIDE SWITCH A FEW TIMES AND MY HEADLIGHTS WENT OUT. LUCKY I WASN'T TRAVELING AROUND A CURVE AND WAS ABLE TO BRING THE VEHICLE TO STOP WITHOUT COMPLETELY RUNNING OF THE ROAD. (I WAS TRAVELING 50 MPH ON A COUNTRY ROAD) I THEN READ MY OWNERS MANUAL AND LEARNED THAT THE AUTOMATIC HEADLIGHT SYSTEM WILL SHUT OFF THE HEADLIGHTS IF THE DOME SWITCH IN PUSHED (IN-OUT-IN-OUT) REGARDLESS IF THE VEHICLE IS IN MOTION OR STOPPED. I BELIEVE THE HEADLIGHT OVERRIDE FEATURE SHOULD ONLY WORK WHILE THE VEHICLE IS IN PARK. PERMITTING THE AUTOMATIC HEADLIGHT OVER RIDE FEATURE TO SHUT OFF YOUR HEADLIGHTS WHILE THE VEHICLE IS MOVING WILL CAUSE ACCIDENTS. I HAD A NEAR MISS THE HEADLIGHTS SHOULD NEVER BE PERMITTED TO SHUT OFF BY A SWITCH LABELED "DOME OVERRIDE" WHILE THE VEHICLE IS IN MOTION & IT IS DARK OUT. DT
OCCASIONALLY, THE RADIO LOCKS OUT, INDICATING A LOSS OF POWER FROM THE BATTERY. THIS HAS HAPPENED TWICE SO FAR.
THERE IS A GRINDING NOISE AND A VIBRATION COMING FROM THE BOTTOM OF THE VEHICLE WHEN SLOWING DOWN. TOOK TO DEALER AND DEALER WILL REPLACE THE DIFFERENTRAL. PLEASE PROVIDE ANY FURTHER INFORMATION. TS
FUEL GUAGE OPERATES ERRATICALLY. TANK IS FULL. GAUGE STARTS AT EMPTY AND VERY SLOWLY CREEPS UP TO FULL AS I DRIVE ALONG. WHEN I COME TO A STOP, THE GUAGE DROPS TO EMPTY AGAIN. REPEATS BEHAVIOR LIKE THIS FOR SEVERAL DAYS, SEVERAL TANK FILLS, AND 2-3 THOUSAND MILES.
THE REAR LEFT AND CENTER SAFETY BELT LATCH PLATE WERE DESIGNED IMPROPERLY. THE CONSUMER WAS UNABLE TO PROPERLY TIGHTEN THE BELT, WHEN HE TRIED TO SECURE A CHILD. *JB
WHEN FILLING THE GAS TANK, THE PUMP CUTS OFF AT 3/4 FULL. WHEN I TRY TO FILL IT ALL THE WAY, IT OVER FLOWS ONTO THE GROUND AFTER THE PUMP CUTS OFF AGAIN. THE DEALER (TEAM CHEVROLET) SAYS THERE IS NOTHING WRONG WITH THE TANK. THEY SAY IT IS THE GAS STATION I AM USING OR I SHOULD JUST HOLD THE GAS NOZZLE MYSELF UNTIL IT IS FULL. *JB
WHILE DRIVING ON HIGHWAY, EXPERIENCED SEVERE VIBRATION X 3 TIMES. TIRES HAVE BEEN COMPUTER BALANCED LAST THURSDAY AND I TOOK SUBURBAN IN FOR A CHECK TODAY AFTER SEVERE FRONT END VIBRATION WHILE DRIVING ON HIGHWAY AT 70MPH. I COULD NOT REPRODUCE THE VIBRATION WITH THE SERVICE FORMAN IN THE CAR. THE FRONT END VIBRATION HAS STOPPED NOW WITHOUT ANY FURTHER ADJUSTMENT FROM SERVICE DEPARTMENT. I THOUGHT YOU WOULD WANT TO KNOW ABOUT THIS SITUATION SINCE IT IS A FIRESTONE TIRE THAT HAD PREVIOUSLY BEEN RECALLED LAST YEAR. MY TIRES DO NOT HAVE THE RECALLED SERIAL NUMBERS ON IT. I AM VERY PLEASED WITH TERRY CULLEN CHEVEROLET SERVICE. BUT CONCERNED ABOUT THE VIBRATION IF IT RETURNS AGAIN. COULD THIS BE A NORMAL PROCESS FOR THESE TIRES?*AK
CONSUMER STATES THAT HAS BEEN ON FRONT COLLISION. PLEASE ADD MORE DETAILS. DEALER WAS NOT CONTACTED. TS
MY BRAKE LINES ARE SEVERELY CORRODED. I HAVE NO CHOICE BUT TO REPLACE THEM WITH STAINLESS LINES BECAUSE I KNOW THEY ARE NOT SAFE. IT'S A COSTLY LABOR INTENSIVE REPAIR . *TR
THERE IS NO DOOR AJAR WARNING SIGN DOOR WAS AJARED WHILE DRIVING, AND DOOR FLEW OPEN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS...*AK