2004 Chevrolet Suburban Complaint Log

A TIRE BLEW OUT. SPARE TIRE HOIST WAS INOPERABLE. HAD TO CUT SPARE TIRE HOIST OFF WITH A RECIPROCATING SAW. ON THE SIDE OF THE ROAD FOR 4 HOURS. HAVE HEARD OF MANY WITH SAME PROBLEM. POOR DESIGN IN A HIGHLY CORROSIVE ENVIRONMENT. *TR

2004 1500 SUBURBAN STALLS WITHOUT WARNING. NO SERVICE CODES TO POINT TO TROUBLES. A SEARCH ONLINE SHOWS THE AMOUNT PEOPLE HAVING TROUBLE. CHANGED CRANK POSITIONER SENSOR, PLUGS, AND INJECTOR CLEANER. NO CHANGE NO HELP FROM DEALER WITHOUT SPENDING THOUSANDS. IT IS STALLING ON BUSY STREETS AND HIGHWAYS NO ACCIDENT YET BUT VERY CLOSE CALLS. IT HAPPENS NOW EVERY DAY MOSTLY AFTER WARMED UP AND STOPPING AND SPEEDING UP AGAIN. I READ ONLINE THAT CA HAS A RECALL BUT NOTHING NATION WIDE. I DON'T HAVE THE RESOURCES TO TRADE OR SPEND THOUSANDS FOR A DEFECT THAT IS A SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE BEGAN TO MANUALLY OPEN THE REAR LIFT GATE. WHILE OPENING THE LIFT GATE, THE GLASS DETACHED FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

MY WIFE OWNS TWO GM SUBURBANS, 2002 AND 2004. BOTH EXPERIENCED BRAKE FAILURE DUE TO ROTTING BRAKE LINES WITHIN A WEEK OF EACH OTHER. I HAVE PAID OVER $2,000.00 TO HAVE THEM BOTH REPAIRED. THE 2002 FAILURE SENT ME OUT INTO THE STREET IN FRONT OF MY HOME UNABLE TO STOP. THE SECOND FAILURE OF THE 2004 OCCURRED WHILE ON A CROSS COUNTRY TRIP WITH MOST OF MY FAMILY IN THE CAR. THIS IS THE ONE THAT SPURS MY EFFORTS TO COMPLAIN. I COULD LOSE IT WHEN CONSIDERING WHAT COULD HAVE HAPPENED TO MY FAMILY DUE TO THESE FAILURES ON TWO VERY EXPENSIVE CARS WHICH I WOULD NEVER HAVE EXPECTED TO FAIL LIKE THIS. I WOULD LIKE VERY MUCH NOT TO HAVE THIS HAPPEN TO ANYONE ELSE AND IF I CAN GET A REFUND FOR THE COSTLY REPAIR THAT WOULD BE GREAT. I HAVE PRESERVED THE ROTTED BRAKE LINES. PLEASE LET ME KNOW IF YOU NEED ANY FURTHER INFORMATION. *TR

SPEEDOMETER DOES NOT GIVE ACCURATE READINGS, AND OFTEN STOPS WORKING COMPLETELY. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT WAS DRIVING 70 MPH WHEN THE REDUCE ENGINE POWER STABILITY WARNING MESSAGE DISPLAYED AS THE VEHICLE ABNORMALLY DECELERATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED THAT THE THROTTLE BODY, THROTTLE BODY SENSORS AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 183,632.

WHILE DRIVING DOWN THE ROAD, THE REAR WINDOW FELL OFF OF THE VEHICLE. UPON INSPECTION, I NOTICED THE HINGES HOLDING THE WINDOW TO THE VEHICLE HAD BROKEN. THE REAR WINDOW IS HARDLY EVER OPENED, SO IT CANNOT BE DUE TO OVERUSE. IF I HAD BEEN DRIVING ON THE HIGHWAY IT MAY HAVE KILLED SOMEONE. INSTEAD I ONLY HAVE TO REPLACE MY ENTIRE REAR WINDOW. AFTER RESEARCHING THIS ONLINE, I FOUND THAT THIS HAS HAPPENED TO A LOT OF PEOPLE, BUT THAT THE MAKER OF THE VEHICLE DENIES THAT IT IS HAPPENING. *TR

TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THE REAR SEAT BELT WOULD NOT SECURE IN THE BUCKLE HOUSING. WHILE ATTEMPTING TO FASTEN THE SAFETY BELT, THE RECEIVER CLASP FRACTURED FROM THE VEHICLE. IN ADDITION, THE DRIVERS SAFETY BELT WOULD NOT REMAIN SECURED IN THE BUCKLE HOUSING WITH VERY LITTLE FORCE. THE CONTACT STATED THE VEHICLE HAD BEEN REPAIRED. THE CURRENT AND FAILURE MILES WERE 89,500.

I BOUGHT A NEW 2004 CHEVROLET SUBURBAN 1500 LS IN EARLY SEPTEMBER 2005. ONE EVENING I WENT TO A RESTAURANT TO EAT, WENT INSIDE AND WAS SEATED. MAYBE 5 MINUTES PASSED, COULD HAVE BEEN LESS. THE OWNER BEGAN YELLING THAT A VEHICLE IN THE LOT WAS ON FIRE. I LOOKED OUT THE WINDOW AND SAW WHAT I THOUGHT WAS A CAR NEXT TO MINE BELLOWING SMOKE. I RAN OUTSIDE TO MOVE MY 2004 SUBURBAN AWAY FROM THE BURNING CAR AND TO MY AMAZEMENT DISCOVERED IT WAS MY SUBURBAN! THERE WAS ABSOLUTELY NO PRIOR INDICATION OF ANYTHING WRONG SUCH AS AN OVER-HEATED ENGINE. NO INDICATION OF ANY MALFUNCTION WHATSOEVER. THE ENGINE WAS COMPLETELY OFF WHEN THIS FIRE STARTED. *TR

TRANSMISSION SLIPPAGE; DRIVER SIDE MIRROR DEFECTS; HEAD LAMPS & LOOSE STEERING COLUMN. BIGGEST ISSUE IS TRANSMISSION. WHILE DRIVING ON HIGHWAY AT 70 MPH, TRANSMISSION BEGAN SLIPPING WITHOUT ANY PRIOR WARNING. SITUATION WAS EXTREMELY DANGEROUS AS IT WAS NIGHT-TIME DRIVING WITH LITTLE OR NO OPPORTUNITY TO GET VEHICLE OFF THE INTERSTATE. OTHER FAMILY VEHICLES HAVE HAD THE SAME ISSUE WITH THE TRANSMISSION GOING OUT WITHOUT WARNING. ALSO, THE DRIVER SIDE MIRROR GOES OUT GRADUALLY, AS THE LIQUID THAT DEFROSTS THE MIRROR GOES BAD AND LEAKS INTO THE MIRROR. THIS MIRROR HAS ALREADY BEEN REPLACED ONCE, AT THE COST OF $400+. THIS MIRROR IS ALSO A HAZARD AS THE DRIVER IS UNABLE TO USE THE MIRROR TO ADEQUATE LANE AND TRAFFIC MANEUVERING. THE STEERING COLUMN ALWAYS SEEMS TO BE LOOSE. NOTHING HAS BEEN DONE, AS OF TODAY'S DATE, TO CORRECT THE TRANSMISSION ISSUE AS IT IS A COSTLY REPAIR. *TR

GAUGE FOR SPEEDOMETER GETS STUCK OR DOESN'T MEASURE AT ALL. CONTACTED THE DEALER AND THEY SAID MY VEHICLE WAS ABOVE THE 70K AMOUNT & 80K. I HAVE NEVER BEEN CONTACTED ON THIS ISSUE. BUT YET I GET MAILINGS FOR SERVICE WORK. THE FAILURE IS ONGOING. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS TURNED OFF THE DRIVER HEARD A LOUD NOISE UNDER THE DRIVER'S SEAT. THE WIRES UNDER THE SEAT WERE EXPOSED. THE DRIVER ALSO STATED THAT THERE WERE INTERMITTENT FAILURES WITH THE ELECTRICAL SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE EXPOSED WIRES WITH ELECTRICAL TAPE. THE FAILURE MILEAGE WAS APPROXIMATELY 48250. THE CURRENT MILEAGE WAS 48349.

2004 CHEVY SUBURBAN WITH APPROXIMATELY 125000 MILES HAD INSTRUMENT CLUSTER FAILURE WITH THE OIL PRESSURE GAUGE AND THE ALTERNATOR OR CHARGING SYSTEM GAUGE AFTER A DROP IN THE AMBIENT TEMPERATURE. TOOK TO DEALERSHIP WHO SAID THE ENTIRE CLUSTER MUST BE REPLACED. *TR

2004 CHEVY SEAT HEATER CAUGHT ON FIRE. CALLED CHEVY THEY WON'T DO ANYTHING. *TR

FUEL GAUGE AND SPEEDOMETER ON GMC/CHEVY SUBURBAN, 2004 YEAR. THIS IS THE SECOND TIME I HAVE HAD TO REPLACE THE GAUGE CLUSTER AND GMC/CHEVY DEALER INSIST THIS IS NOT A SAFETY ISSUE AND NOT THEIR PROBLEM. SINCE REPLACING THE FIST CLUSTER, THERE HAVE BEEN MANY MORE COMPLAINTS NOTED ON THE INTERNET. THIS IS CLEARLY NOT AN EXCEPTIONAL DEFECT. THE FAILURE HAS COME AFTER ABOUT TWO TO THREE YEARS OF USE, AND IS WORSE IN WINTER, BUT OCCURS INCONSISTENTLY YEAR AROUND. I HAVE NOT YET HAD AN ACCIDENT, BUT I DID RUN OUT OF GAS IN A RURAL AREA IN THE WINTER BECAUSE THE GAUGE SAID I HAD HALF A TANK WHEN IT WAS INFACT EMPTY. SPEED IS AN ISSUE IN ICY ROAD CONDITIONS BECAUSE IT IS VERY DIFFICULT TO KNOW IF YOUR SPEED IS APPROPRIATE FOR THE CONDITIONS WHEN THE SPEED SHOWS ZERO OR BOUNCES AROUND INCONSISTENTLY. THE FAILURE HAS OCCURRED AT ABOUT 30K MILES FOR EACH CLUSTER. LACK OF SUPPORT BY GM ON THIS IS DISCONCERTING. PLEASE ASSIST. *TR

I WAS DRIVING MY VEHICLE AND HAD A FLAT TIRE. I COULD NOT GET MY SPARE TIRE TO COME DOWN AS IT WAS SEIZED UNDER TH BACK OF THE VEHICLE. I HAD A REPAIR SHOP FIX IT AND THEY ADVISED ME THIS IS COMMON ON ALL GENERAL MOTOR VEHICLES THAT SALT GET INSIDE THEM AND RUSTS OUT THE SPARE TIRE HOIST UNIT MAKING IT IMPOSSIBLE TO GET THE TIRE DOWN. I AM CONCERNED AS IT COULD HAVE HAPPENED TO MY WIFE AND KIDS ON A COLD NIGHT. AFTER LOOKING ONLINE THIS IS A MAJOR PROBLEM THAT MOST PEOPLE DO NOT REALIZE UNTIL THEY GET STRANDED WITH A FLAT TIRE.

2004 CHEVY SUBURBAN SPEEDOMETER STUCK AND MAX SPEED WITH 72,300 MILES. I ALSO OWN 2004 CHEVY TAHOE WITH OIL PRESSURE GAUGE STUCK AT MAXIMUM WITH 92,000 MILES. *TR

MY 2004 CHEVROLET SUBURBAN WITH 88,000 MILES HAS A FAULTY SPEEDOMETER AND I AM UNABLE TO TELL WHAT SPEED I AM GOING AT ALL TIMES! I HAVE A 4 YEAR OLD AND A 6 YEAR OLD IN THE CAR WITH ME OFTEN AND THIS CAUSES ME GREAT CONCERN OVER THE SAFETY OF MY FAMILY AND I. *TR

BACK GLASS OF THE 2004 CHEVY SUBURBAN DISENGAGE FROM THE VEHICLE. THIS IS VERY DANGEROUS IT COULD COME OFF WHILE DRIVING AND STRIKE ANOTHER VEHICLE OR WORSE IT COULD FALL ON SOMEBODY CAUSING SERIOUS INJURIES. *TR

SLOWING DOWN COMING TO STOP ABOUT 7TO 4 MPH THE ABS SENSORS TELLS THE ABS PUMP TO TURN ON MAKING A GROWLING NOISE THIS IS THE SAME PROBLEM THE OLDER MODELS HAD THERE FIX WAS TO BRING THEM IN TO A DEALER AND PULL AND CLEAN THE ABS SENSORS OR REPLACE IF FOUND BAD . I TOOK MINE IN FOR AN ABS SENSOR LIGHT ON AND THEY TOLD ME THAT THE RIGHT SENSOR WAS BAD BUT THE LEFT NEEDED TO BE PULLED AND CLEANED BUT THEY SAID IF THE WENT TO PULL IT AND IT BROKE I WOULD HAVE TO PAY THE COST OF THE REPLACEMENT SENSOR INSTEAD OF THE CLEANING COST WHICH IS ABOUT $250.00 TO REPLACE PART AND LABOR THIS WAS IN DEC 2009. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING THE SPEEDOMETER DISPLAYED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 132,000. THE VIN WAS UNAVAILABLE.

WHILE DRIVING I NOTICE MY SPEEDOMETER NOT WORKING ON MY 2004 CHEVY SUBURBAN. MY WIFE CALLED HENDERSON CHEVROLET. THEY ASKED WHAT OUR MILEAGE WAS. IT WAS 92,000 MILES. THEY SAID IT WOULD COST OVER $800.00. I NEVER KNEW THERE WAS A RECALL ON THE SPEEDOMETER CLUSTER TILL I PUT A SEARCH IN ON THE INTERNET. CAN SOMEONE HELP US? *TR

2004 CHEVROLET SUBURBAN SPEEDOMETER READING IS INACCURATE, READING ANYWHERE FROM 20 TO 50 MPH TOO HIGH. THIS IS A HAZARD WHILE DRIVING DUE TO INABILITY TO ACCURATELY GAUGE SPEED, CAUSING TENDENCY TO DRIVE TOO SLOWLY. RUN RISK OF TRAFFIC TICKET. CHEVY DEALERSHIP ACKNOWLEDGES THAT THIS IS COMMON PROBLEM BUT ONLY PROVIDES SPECIAL ISSUE SERVICE FOR VEHICLES BETWEEN 70,000 TO 80,000 MILES ON ODOMETER. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. AT LOW SPEEDS, HE WOULD DEPRESS THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT RESPOND ACCORDINGLY. IT SEEMED THAT THE ABS WOULD ACTIVATE AND CAUSE HIM TO MOVE A FEW FEET FORWARD. THE ABS ALSO INCREASED THE STOPPING DISTANCE AND ALMOST CAUSED THE CONTACT TO CRASH ON TWO OCCASIONS. HE TOOK THE VEHICLE TO THE DEALER BUT THERE WERE NO CODES PRODUCED. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. HE CALLED THE MANUFACTURER AND ASKED IF THEY COULD INCLUDE HIS VEHICLE IN RECALL 05V379000 BUT WAS INFORMED THAT HIS MODEL YEAR WAS NOT INCLUDED. THE CURRENT MILEAGE IS APPROXIMATELY 80,300. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. UPDATED 2/22/10 *CN UPDATED 05/17/10.*JB

TRUNK WILL NOT OPEN. LOCKS AUTOMATICALLY WHILE DRIVING THEN WILL NOT UNLOCK. THERE IS NO MANUAL WAY TO OPEN THE TRUNK, HENCE NO ESCAPE IN THE EVENT OF AN ACCIDENT. *TR

SPEEDOMETER (PIN OR NEEDLE) FREEZES AND PERIODICALLY FLUCTUATES. THE DRIVER IS UNABLE TO DETERMINE THE SPEED THE VEHICLE IS TRAVELING. UPON APPROACHING A HILL, CURVE OR BAD WEATHER THE DRIVER IS ABLE TO NEGOTIATE SPEED PROPERLY,MAKING THIS VERY DANGEROUS AND UNSAFE. *TR

2004 CHEVY SUBURBAN 1500 FRONT WHEEL BEARINGS IN NEED OF REPLACEMENT EVERY 35,000 MILES IS SAFETY ISSUE ALL SUBURBAN OWNERS NEED TO BE INFORMED ABOUT. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR LIFT-GATE GLASS IS SEPARATING FROM THE WINDOWS' HINGES. AS A CONSEQUENCE, THE GLASS MAY UNEXPECTEDLY FALL AND CAUSE A SERIOUS INJURY. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE AND CURRENT MILEAGES WERE 57,000.

2004 CHEVROLET SUBURBAN REAR WINDOW HINGE DETACHING FROM GLASS CAUSING A SAFETY CONCERN THAT WINDOW COULD DISLODGE AND FLY OFF AN HIT ANOTHER VEHICLE OR PERSON. THE HINGES APPEAR TO BE GLUED TO GLASS AND THE GLUE IS FAILING AND DETACHING FROM WINDOW. AFTER RESEARCHING THE ISSUE ON THE WEB, CHEVROLET IS AWARE OF THE ISSUE AND HAS NOT ISSUED A RECALL. THIS IS A SERIOUS ISSUE THAT COULD RESULT IN SERIOUS INJURY OR DEATH TO OTHERS. IN JULY OF 2004 CHEVROLET ISSUED THE FOLLOWING BULLETIN: "CUSTOMER SATISFACTION - LIFTGATE WINDOW MOLDING #04065 - (JULY 26, 2004) 04065 - LIFTGATE WINDOW MOLDING 2005 CHEVROLET TAHOE, SUBURBAN 2005 GMC YUKON, YUKON XL ON JULY 20, 2004, ALL VEHICLES INVOLVED IN THIS PROGRAM WERE PLACED ON STOP DELIVERY. AFTER THE SERVICE PROCEDURE CONTAINED IN THIS BULLETIN IS COMPLETED, THE VEHICLES MAY BE DELIVERED TO CUSTOMERS. CONDITION GENERAL MOTORS HAS DECIDED THAT CERTAIN 2005 CHEVROLET TAHOE AND SUBURBANS, AND GMC YUKON AND YUKON XL VEHICLES MAY HAVE BEEN BUILT WITH AN INCORRECT ADHESIVE ON THE LIFTGATE WINDOW MOLDING, RESULTING IN THE POSSIBILITY OF THE MOLDING PARTIALLY SEPARATING FROM THE WINDOW." MY CONCERN IS THAT THIS AFFECTS MORE YEARS THAT THE 2005 AS THERE ARE NUMEROUS ISSUES WITH 2003 - 2004 MODELS. THERE ARE ALSO SEVERAL DOCUMENTED INCIDENTS OF REAR WINDOW DETATCHING FROM THE VEHICLE WHILE IN MOTION. I SPOKE WITH MR. JAMES SMITH AT CHEVROLET CUSTOMER SERVICE THIS EVENING AND FILED AN OFFICIAL COMPLAINT/REPORT. IT IS DOCUMENTED IN THEIR SYSTEM AS SERVICE REQUEST CONCERN # 71-751420936. MR. SMITH ALSO SAID THAT CHEVROLET WOULD BE CONTACTING THE NTSB ABOUT THIS ISSUE. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT HEARD A NOISE COMING FROM THE VEHICLE. UPON FURTHER INSPECTION, SHE NOTICED THAT THE REAR PASSENGER SIDE WINDOW WAS CRACKING IN A SPIDER WEB PATTERN. SHE STATED THAT THE TINT ON THE GLASS WAS WEBBING IN A PATTERN. SHE THEN NOTICED THAT THE GLASS WAS EXPANDING AS IF SOMETHING WAS IN THE VEHICLE AND PUSHING THE GLASS OUTWARD. THE FAILURE CAUSED THE GLASS TO SHATTER. THE CONTACT CALLED THE DEALER AND THEY STATED THAT THEY WERE UNAWARE OF ANY FAILURE OCCURRING ON THIS YEAR, MAKE, AND MODEL VEHICLE. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE GLASS SHOP FOR REPAIR AT THE COST OF $190. SHE IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE CONTACT WAS UNSURE IF THE FAILURE WAS CAUSED BY THE HEAT OUTSIDE. THE FAILURE MILEAGE WAS 89,000 AND CURRENT MILEAGE WAS 89,015.

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL REQUIRED GREATER EFFORT TO TURN. THERE WAS A LOW POWER RESPONSE WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE SERVICE BRAKE BOOSTER WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 05V043000 (SERVICE BRAKES, HYDRAULIC), ALTHOUGH THE FAILURES WERE IDENTICAL. THE FAILURE AND CURRENT MILEAGES WERE 23,400. UPDATED 08/28/09. *LJ UPDATED 08/31/09.*JB

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPARE TIRE HOUSING UNIT WAS DEFECTIVE WHICH MADE IT IMPOSSIBLE TO REMOVE THE SPARE TIRE WHEN HE NEEDED IT. THE DEALER ADVISED HER TO NOTIFY THE MANUFACTURER WHO STATED THAT THEY WOULD REIMBURSE HER FOR THE REPAIRS. THE VEHICLE WAS REPAIRED; HOWEVER, THE SPARE TIRE HOUSING MALFUNCTION HAS REOCCURRED. THE MANUFACTERER STATED THAT THEY WOULD NOT REIMBURSE HER TO HAVE THE HOUSING UNIT REPAIRED AGAIN. THE FAILURE MILEAGE WAS 120,000.

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 2500. THE CONTACT STATED THAT THE CLUSTER IN THE VEHICLE WAS FAULTY AND THE INSTRUMENT PANEL FAILED. AS A RESULT, THE CONTACT DOES NOT KNOW HOW FAST SHE IS DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR, WHICH WOULD COST BETWEEN $500-$600. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED ON THE VEHICLE AND WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

SPEEDOMETER READS INCORRECTLY. READS SPEEDS OVER 30 MPH WHILE STANDING STILL, 120 MPH WHILE GOING 40MPH, OR NOTHING AT ALL. IT VARIES FROM DAY TO DAY. *TR

TRANSFERCASE ON SUBURUBAN BEGAN TO LEAK AROUND 80K MILES WHEN YOU PUT ON LIFT YOU'LL SEE LITTLE PIN HOLES IN THE TRANSFER CASE. THIS IS CAUSED BY A FAULTY DESIGN WHERE THE PUMP RUBS A HOLE FROM THE INSIDE OF THE T-CASE TO THE OUTSIDE. NUMEROUS COMPANIES HAVE MADE A MOD KIT TO ADDRESS THE ISSUE WHICH GM HAS NOT. YOU CAN PUT A TEMP BANDAGE ON IT USING JB WELD BUT THE CASE WILL NEED TO BE REPLACED. *TR

I WAS DRIVING ON THE HIGHWAY AT 60MPH WITH MY DAUGHTER, WHEN THE SECOND ROW SEAT (60/40) OF MY 2004 SURBURBAN BECAME UNLATCHED AND THE SEAT FLEW FORWARD. AFTER SEVERAL ATTEMPTS I WAS ABLE TO PUSH THE SEAT BACK TO IT'S LOCKED POSITION. LUCKILY MY DAUGHTER WAS WEARING HER SEATBELT OTHERWISE, SHE WOULD'VE INJURED HERSELF FACE FIRST ON REAR OF THE PASSENGER SEAT. I CONTACTED CHEVROLET, AND WAS NOTIFIED ALTHOUGH THIS IS A SAFETY ISSUE, THIS REPAIR ISN'T COVERED UNDER WARRANTY. *TR

I NOTICED WHILE I WAS DRIVING THAT THE SPEEDOMETER SEEMED A LITTLE OFF AND I WAS CORRECT IT STARTS AT 10MPH AND WHILE DRIVING ITS ABOUT 13 MPH OFF. *TR

INSTRUMENT CLUSTER WENT DEAD NO SPEEDOMETER NOTHING. *TR

2004 CHEVY SUBURBAN SPEEDOMETER FAILS SPORADICALLY. WILL STICK AT ANYTIME WITHOUT NOTICE. SHOWING UP TO 120 MILER PER HOUR WHILE PARKED. CANNOT ASCERTAIN EXACT OF SPEED OF VEHICLE. WPER HAPS EFFECTS ODOMETER AND HOUR METER. *TR

THE SPEEDOMETER ON MY '04 CHEVY SUBURBAN HAS BECOME ERRATIC, AND PROGRESSIVELY GETS "FASTER" AND FASTER UNTIL IT REGISTERS 120MPH SETTING STILL. REPEATEDLY TURNING THE CAR ON AND OFF WILL RESET THE SPEEDOMETER, BUT IT RECURS WITHIN A FEW DAYS. *TR

TRANSMISSION STARTED SLIPPING CAUSING A "SHUDDER" AROUND 55 MPH OR LOWER IF I AM HAULING SOMETHING. WE TOOK IN TO DEALER WHO SAID THE TORQUE CONVERTER CLUTCH IS BAD AND THEY CAN REPLACE IT OR PUT IN A WHOLE NEW TRANSMISSION AT A COST TO US OF $3,300. AFTER SEARCHING ONLINE I FOUND TSB #050730017 WHICH OUTLINES THIS KNOWN PROBLEM. I HAVE SEVERAL FRIENDS WHO HAVE HAD THIS SAME PROBLEM. IF THIS MANY PEOPLE ARE HAVING THIS PROBLEM AND IT IS KNOW BY GM I FEEL IT SHOULD BE HANDLED BY THEM. THE TECHNICIAN THAT HANDLED OUR REPAIR SAID THAT THE TRANNY FLUID SHOULD BE CHANGED EVERY 25-30K MILES SINCE WE LIVE IN A MOUNTAINOUS AREA AND OCCASIONALLY PULL A SMALL HORSE TRAILER. THE MANUAL STATES THAT IT SHOULD BE CHANGED EVERY 50K MILES WITH NO REFERENCE TO TERRAIN. I FEEL THAT GM SHOULD COVER THE COST OF THIS REPAIR SINCE THEY KNOW ABOUT THE PROBLEM AND HAVE DONE NOTHING TO NOTIFY OWNERS OF THE ISSUE OR HOW TO CORRECT IT. *TR

TL*THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT FELL ASLEEP AND CRASHED THE VEHICLE INTO A TREE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO THE FACE AND NECK. THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 190,000.

SPEEDOMETER STOPPED WORKING WHEN ODOMETER READ 76,000 MILES. DOES NOT WORK AT ALL. CURRENTLY READ 120 MPH. DEALER WILL NOT FIX AS WARRANTY HAS EXPIRED. SPEEDOMETER STOPPED WORKING DUE TO POOR QUALITY, NOT IMPROPER USE. *TR

2004 SUBURBAN WITH LESS THAN 65000 MILES, CUTS OUT DRIVING AT VARIOUS SPEEDS, SITTING AT TRAFFIC LIGHT, UPHILL OR DOWN HILL. VEHICLE GIVES NO WARNING, NO LIGHTS LIGHT UP, JUST ALL OF A SUDDEN NO POWER. CAN START BACK UP SOMETIMES IMMEDIATELY, SOMETIMES AFTER SEVERAL MINUTES. AFTER RESEARCHING ONLINE SEEMS TO BE A COMMON PROBLEM ISSUE WITH THE VEHICLE, CALLED DEALER AND THEY SAID THERE IS NO RECALL EVEN THOUGH IT IS OBVIOUSLY A SAFETY ISSUE. *TR

THE SPEEDOMETER ON THE VEHICLE IS NOT SHOWING THE TRUE SPEED (IT SOME TIMES SHOWS 110 WHEN YOU ARE GOING 45, OR SHOWS 35 WHEN YOU ARE GOING 65. THIS IS NOT SAFE WHILE DRIVING ON ANY ROAD. *TR

MY SPEEDOMETER STOPPED WORKING ON MY VEHICLE ABOUT 2 WEEKS AGO. WHEN I AM AT A COMPLETE STOP, IT SHOWS I AM GOING ANYWHERE BETWEEN 50-70 MPH. WHEN I AM GOING 40 MPH, IT SHOWS I AM GOING OVER 120 MPH. I BELIEVE THIS IS A SAFETY ISSUE BECAUSE I HAVE NO IDEA HOW FAST I AM GOING AND OBVIOUSLY, SPEED LIMITS ARE THERE FOR A REASON. I HAVE CONTACTED CHEVY AND ALSO A LOCAL DEALER AND THEY ARE AWARE THAT THIS HAS BEEN A HUGE PROBLEM ON 2003 AND 2004 CHEVY AND GMC VEHICLES. THEY HAVE A SPECIAL COVERAGE FOR IT, BUT IT ENDS AT 70,000 MILES. MY VEHICLE HAS 71,000 MILES ON IT AND SO, THEY WILL NOT FIX IT WITHOUT CHARGING ME AROUND $700. THERE IS A CLASS ACTION LAWSUIT PENDING REGARDING THIS ISSUE. IT IS NOT NORMAL WEAR AND TEAR, AS EVIDENCED BY THE HUGE # OF VEHICLES AFFECTED AND IT SHOULD BE A RECALL ITEM, AS IT AFFECTS SAFETY . *TR

SPEEDOMETER STICKS THEN AT IDLE IT SAYS YOU ARE GOING 70 MPH. IF YOU START AND STOP THE VEHICLE MULTIPLE IT COMES DOWN 5 MILES PER HOUR AND EVENTUALLY YOU GET BACK TO ZERO. HOWEVER, IT WILL DO THIS AGAIN AND AGAIN AND NEEDS TO BE FIXED BECAUSE YOU CAN'T TELL YOU HOW FAST YOU ARE GOING AND I ALMOST LOST IS ON A 45 MILE HOUR TURN SPEEDO SAID I WAS GOING 120 BUT IN REALITY AFTER STOPPING THE SUBURBAN I FIGURED OUT I WAS DOING ABOUT 55. THIS HAPPENS AT ALL MILEAGE AND IS A DEFECT. CHEVY RECALLED, I BELIEVE, UP TO 30,000 MILES. OWNERS SAY IT HAPPENS AT 20,000; 40,000; 50,000, AND WELL ANY MILEAGE. I HAD 90,000 WHEN MINE STARTED. I READ ONE PERSON WHO AT 90,000 GOT HIS FIXED FREE. CHEVY WOULDN'T FIX MINE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE CALLED. PLEASE HELP. I REPORTED TO CHEVY BUT THEY WOULDN'T FIX. INTERNET SAYS IT CAN HAPPEN TO ANY OF THE GAUGES IN THE CLUSTER. THERE IS A GUY IN OREGON THAT REPLACES THE 6 STEPPER MOTORS. CHEVY SHOULD DO THIS FOR US. I'VE OWNED CHEVY'S ALL MY LIFE (I"M 49) BUT IF THEY DON'T FIX THIS I'M DONE. I'D RATHER HAVE A TOYOTA AT LEAST THEY ARE RECALLING. DO A GOOGLE SEARCH - EVERYONE IS HAVING THIS PROBLEM. *TR

SPEEDOMETER QUIT WORKING ON 2004 SUBURBAN. *TR

FIRST OCCURRENCE WAS IN 02/2008. POWER SEAT ADJUSTER AND SEAT HEATER QUIT WORKING. PROBLEM FOUND TO BE HIGH RESISTANCE IN THE ELECTRICAL CONNECTOR UNDER DRIVERS SEAT. SUBSTANTIAL BURNING AND MELTING OF THE CONNECTOR PRESENT. SECOND OCCURRENCE ON 2/13/09, FOUND SAME HIGH RESISTANCE PROBLEM AT THE CONNECTOR BETWEEN BODY AND REAR HATCH. CAUSED REAR WIPER AND DEFROSTER TO BECOME INOPERATIVE. BOTH INCIDENTS RAISE CONCERNS ABOUT A VEHICLE FIRE DUE TO THE EXTREME HEAT THAT IS PRODUCED BY CURRENT FLOWING THROUGH A HIGH RESISTANCE CONNECTION. BOTH CONNECTORS HAVE EVIDENCE OF EXTREME HEAT AND LEAD ME TO BE LESS THAN CONFIDENT THAT THESE TWO CONNECTORS ARE THE ONLY ONES ON THIS VEHICLE THAT ARE FAULTY. I SUBMITTED A COMPLAINT ABOUT THE SEAT CONNECTOR IN FEBRUARY OF 2008, BUT FIND NO RECORD OF IT AT SAFECAR.GOV AND HAVE NEVER BEEN CONTACTED ABOUT THE COMPLAINT. *TR

FUEL GAUGE IS NOT ACCURATELY REPORTING FUEL LEVEL. WHEN FUEL LEVEL IS TOO LOW, VEHICLE SHUTS DOWN AND WILL NOT RESTART. LOW LEVEL WARNING LIGHT DOES NOT COME ON. VEHICLE HAS TO BE JUMP STARTED IN ORDER TO RESET SECURITY MECHANISM. CAN CAUSE TRAFFIC ISSUES AND/OR COLLISION FROM ABRUPTNESS OF ISSUE AND HAPPENS WITHOUT WARNING WHEREVER YOU ARE. I CAN JUST IMAGINE WHAT A PROBLEM IT WOULD BE IF IT HAPPENED IN AN INTERSECTION OR RUNNING DOWN THE HIGHWAY. SINCE THE VEHICLE SHUTS DOWN, THIS WOULD MEAN POWER STEERING AND POWER BRAKES WOULD BE NON-FUNCTIONAL INCREASING THE POTENTIAL RISK FOR AN ACCIDENT OR COLLISION. *TR