NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Chevrolet Suburban. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
CRACK DASHBOARD IN THE AIRBAG CORNER, TWO DAYS AFTER ONE MORE IN THE MIDDLE THE STEERING WHEEL. *TR
MY SUBURBAN HAS HAD A CRACKED DASHBOARD THAT HAS GROWN INTO MANY CEASE CRACKS. I AM AFRAID THE AIRBAG WILL NOT D PLOY CORRECTLY IN A COLLISION. PLEASE HELP!
DASHBOARD HAS CRACKED IN SEVERAL PLACES AND DEALERSHIP NOR GM WILL REPAIR. *TR
THE DASH IS CRACKING AROUND PASSENGER AIRBAG AND ABOVE INSTRUMENT CLUSTER.
I WAS DRIVING ON A RURAL ROAD WHEN ALL THE DASH INFO LIGHTS WENT ON INFORMING ME I HAD REDUCED ENGINE POWER AND NEEDED TO SERVICE SELECTRAC AND THAT AND ALL MESSAGES THAT IT COULD SENT WERE SENT I HAVE IN TURN HAD THE CAR TOWED TO A CHEVY DEALERSHIP AND NOW AWAITING THE RESULTS OF WHAT IS WRONG AND HOW MUCH THIS IS GOING TO COST I HAVE JUST TURNED 50,000 MILES. *TR
SERVICE LIGHTS CAME ON - STABILITRAK SERVICE NEEDED. ENGINE LIGHT CAME ON. CAR WENT INTO REDUCED POWER MODE. ENGINE STARTED TO "SPUTTER". TOOK CAR IN FOR SERVICE AT GM DEALER. THEY NEED TO REPLACE THE THROTTLE BODY AND SENSOR. THIS PROBLEM IS REPORTED ALL OVER THE INTERNET WITH GM TRUCKS AND SUV'S. OBVIOUSLY THERE IS A MANUFACTURERS DEFECT. GM IS NOT COVERING THE PROBLEM OR FIXING IT AT THEIR COST. $600.00 TO FIX. *TR
DASHBOARD IS CRACKED IN SEVERAL PLACES.
I AM HAVING A BIG ISSUE WITH CRACKS ON MY DASH BOARD- I HAVE A 2010 SUBURBAN AND THE CRACKS STARTED IN 2013 AND HAVE NOW GROWN IN SIZE TO WHERE A PORTION OF MY DASH HAS CAVED IN ABOVE THE INSTRUMENT CLUSTER AS WELL AS A CRACK NOW REACHING TO THE PASSENGER AIR BAG. I HAVE READ OF OTHER PEOPLE HAVING THE SAME CRACKING ISSUE IN THE SAME LOCATIONS ON THE DASH. IS THERE A FIX FOR THIS? I'M CONCERNED OF ISSUES IF THERE IS A COLLISION OR THE AIR BAG DEPLOYS.
DASH BOARD HAS SERIOUS CRACKING ON DRIVER AND PASSENGER SIDES.
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS AT A DEALER FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE DASHBOARD WAS DETERIORATING NEAR THE AIR BAG AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
A CRACK APPEARED IN THE DASH ON THE CORNER OF THE AIRBAG! TWO MONTHS LATER ANOTHER CRACK APPEARED OVER THE INSTRUMENT PANEL. CURRENTLY THE ENTIRE CENTER PORTION OF THE DASH IS SINKING. OUR FEAR IS THIS WILL CAUSE AN AIRBAG MALFUNCTION OR IF THE AIRBAG DOES DEPLOY, THE ENTIRE CENTER PORTION OF THE DASH WILL BE THROWN INTO OUR FACE. I CONTACTED GM AND THEY AGREED TO PAY 60% TO HAVE A NEW DASH PUT IN. *TR
THE DASHBOARD IS CRACKED ON THE DRIVER'S SIDE AND THE PASSENGER SIDE.
THE DASH HAS BEEN CRACKED FOR YEARS ON A SIX YEAR OLD VEHICLE. GM REFUSES TO MAKE IT RIGHT. THIS IS DOCUMENTED TO BE A DESIGN FLAW ON MANY GM TRUCKS AND SUVS FOR SEVERAL YEARS AND GM IS TOO CHEAP TO FIX THEM.
TL* THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT 55 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND ACCELERATION POWER DECREASED AND THE VEHICLE WAS UNABLE TO EXCEED 10 MPH. THE CONTACT ALSO STATED THAT A BURNING ODOR WAS EMITTED AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED BUT WAS UNSURE OF WHICH LIGHT SPECIFICALLY. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE THE VEHICLE WAS SHUTDOWN AND RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS CONFIRMED THAT THE THROTTLE SENSOR HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL PERTAINING TO A FAULTY THROTTLE POSITION SENSOR AFTER THE FAILURE OCCURRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
DASHBOARD CRACKED IN SEVERAL AREAS NEAR CORNERS AND RADIUS. CONCERNED IF AIR BAGS DEPLOY, SHARP EDGES WILL SEVERELY CUT PASSENGERS. THIS HAPPENED JUST 2 YEARS AFTER NEW PURCHASE. MAKES CAR LOOK VERY CHEAP.
TL- THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR DEFROST TERMINAL DETACHED FROM THE VEHICLE. IT WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE TERMINAL WAS GLUED BACK ON BUT IT DID NOT HOLD. THE TERMINAL WAS SOLDERED ON AND AGAIN IT DID NOT HOLD. THE REAR WINDOW WAS REPLACED INCLUDING A NEW REAR DEFROST SYSTEM. FIFTEEN MONTHS YEARS LATER THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND IT WAS GLUED BACK ON BUT IT DID NOT HOLD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 40,052 AND THE CURRENT MILEAGE WAS 70,000. DT
MY DASH IS CRACKED ON THE PASSENGER SIDE BETWEEN THE AIRBAG DEPLOY LOCATION AND THE FRONT WINDOW VENTS. THIS ARE IS APPROXIMATELY 1 1/2 INCHES AND OBVIOUSLY NOT WELL MADE AS THERE ARE MANY OTHERS WITH THE SAME ISSUE. ONLY OTHER PROBLEM IS THE STEERING WHEEL WHINES WHEN I TURN IT. OTHER THAN THAT I REALLY LIKE MY VEHICLE, JUST WHICH CHEVY WOULD STAND BEHIND ITS PRODUCT MORE, ESPECIALLY WHEN IT IS A REAL DEFECT LIKE THE DASH.
Data synced from NHTSA on May 4, 2026