NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Chevrolet Suburban. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
MY AUTO GEAR SHIFT DISINGAGED FROM THE TRANSMISSION THE CAR STARTED MOVING AS I WAS TRYING TO GET INTO THE DRIVER SEAT WITH DRIVER DOOR CATCHING THE TREE LIMBS AND OPENING THE DOOR AND ME HOLDING ONTO THE INSIDE DOOR HANDLE BROOKE AND I FELL ONTO THE GROUND WHEN THE CAR STOPPED BY BACKING OVER THE CURB AND HITTING ANOTHER TREE. THERE IS A BUSHING HOLDING THE CABLE TO TRANSMISSION LEVER AND MY AUTO TRANSMISSION SHOP AND LOCAL CHEVY DEALER HAVE BOTH TOLD ME THE FAULTY CABLE CONNECTOR GETS BRITTLE AND BREAKS. NO WAY TO SAFELY DRIVE AS I CANNOT MOVE.
This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the GM dealership is not fixing the air bag nor do they call and state they have the parts in stock now???
My dash on my 2012 Suburban cracked within 4 years of its manufactured date and it just keeps getting worse. If there were an accident it is so dry and cracked it will through hard plastic into the driver and passengers. I know of many other same and similar year models that have the same issue. Now that there is a passenger-side airbag recall would be the perfect time for GM to step up and fix this obvious flaw.
Takata recall. The contact owns a 2012 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
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
I WAS SENT A SAFETY RECALL FORM & STILL HAVEN'T BEEN NOTIFIED THAT PARTS ARE AVAILABLE. I AM WORRIED BECAUSE WE USE OUR FAMILY CAR A LOT. THANK YOU!
CRACKED DASHBOARD IN SEVERAL AREAS
THERE ARE 2 LARGE CRACKS ON THE DASHBOARD ONE RUNNING LONGITUDINALLY ON AXIS OF STEERING COLUMN AND ANOTHER SPREADING FORWARD TOWARD DRIVER SIDE ON FORWARD DRIVER CORNER OF PASSENGER AIRBAG CUTOUT RADIUSED CORNER. I WAS WARNED AFTER I PURCHASED VEHICLE THAT IT WAS A SAFETY HAZARD IN EVENT OF AIRBAG DEPLOYMENT. I AM REPORTING THE DATE AS THE DATE I PURCHASED VEHICAL BUT CRACK WAS PRESENT PRIOR TO THAT DATE FOR AN UNDETERMINED PERIOD OF TIME.
TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.
Dashboard is cracking. I understand the class action was dismissed. But this is so unfair that the customers have to pay to fix for problem caused by material problem.
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STANDING OUTSIDE OF THE VEHICLE, THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHILE THE VEHICLE WAS IDLE. THE CONTACT MANUALLY DEFLATED THE AIRBAGS AND THE VEHICLE WAS DRIVEN TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,400.
THE DASH IS CRACKED ON THE BOTH WINDSHIELD-EDGE CORNERS OF THE PASSENGER-SIDE AIRBAG COVER AND BROKEN OVER THE DRIVER-SIDE INSTRUMENT CLUSTER. THE DRIVER-SIDE BREAKAGE HAS SPREAD FROM THE WINDSHIELD INSIDE EDGE TO UP AND OVER THE INSTRUMENT CLUSTER. IT HAS BEEN GLUED AND PATCHED BUT HAS CONTINUED TO DISINTEGRATE AND IS NOW COMPLETELY BROKEN. THIS VEHICLE HAS BEEN DRIVEN ON ROAD AND HIGHWAY. THE DASH HAS BEEN CRACKING AND BREAKING OVER A PERIOD OF 5 YEARS.
SEVERAL CRACKES HAVE APPEARED IN THE TOP SECTION OF DASHBOARD
CRACKED DASHBOARD.
DASHBOARD STARTED CRACKING
OVER THE LAST 6 MONTHS MY DASHBOARD HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD. THERE ARE 2 CRACKS AT THE PASSENGER AIR BAG COVER ON THE TOP CORNERS AND A LONG CRACK ON THE DRIVERS SIDE DASH ABOVE THE GAUGE CLUSTER GOING TOWARDS THE WINDSHIELD. I HAVE NO SPECIFIC DATE WHEN THIS HAS HAPPENED. I AM PUTTING IN THIS COMPLAINT AS I HAVE SEEN THIS ON MULTIPLE VEHICLES OF THE SAME AGE AND LOOKING ONLINE OF ALL THE COMPLAINTS OF THE SAME.
WENT TO BUY A NEW SUBURBAN, FOUND A GOOD USED ONE WITHOUT THE CRACKED DASH. WELL WITHIN 2 MONTHS WE NOW HAVE A CRACK IN OUR DASH. WERE TOLD THIS IS A COMMON PROBLEM AND WAS TOLD $1500 TO FIX THIS ISSUE. I FIND IT UNACCEPTABLE THAT CHEVY WOULD NOT TAKE CARE OF SUCH A MAJOR ISSUE WITH THEIR VEHICLES. HOW ARE THERE TONS OF OTHER BRAND VEHICLES WITHOUT THIS ISSUE? ALWAYS HAVE A SUNSHADE ON THE VEHICLE AND WAS IT ONCE A WEEK. I NOW WANT TO TRADE THIS FOR SOMETHING THAT DOESN'T HAVE SUCH A PROBLEM. CRACK LOOKS LIKE IT COULD INTERFERE WITH THE AIRBAG OPERATION. OR SEND SHARDS OF PLASTIC WHEN AIRBAG IS DEPLOYED. IT HAPPENED PARKED IN OUR GARAGE OVER NIGHT.
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING WITHIN 2-5 MPH AND ATTEMPTING TO PARK WITH THE STEERING WHEEL TURNED TO RIGHT, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO ANOTHER VEHICLE THAT WAS PARKED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS STILL OPERATIONAL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT CURRENTLY SUBJECTED TO NHTSA CAMPAIGN NUMBER: 12V112000 (STEERING). NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
"SERVICE AIR BAG" WARNING ON DASH WHILE DRIVING ON HIGHWAY. WARNING HAS STAY ACTIVE SINCE THAT TIME. NO CODES FOR EXPLANATION FOUND.
CRACKING DASHBOARD NEEDS REPLACEMENT, I HAVE REPLACED OUR CRACKING DASHBOARD AND WOULD LIKE TO RECEIVE SOME TYPE OF COMPENSATION FOR MY EXPENSE. THIS IS AN ISSUE THAT IS ONGOING WITH ALL OF THESE TYPES OF VEHICLES.
WHILE DRIVING ON THE HIGHWAY I HEAR A POP AND NOTICE A PIECE MISSING OUT OF MY DASH ABOVE THE AIRBAG AND THEN BEGIN TO NOTICE THE CRACK IN THE DASHBOARD RUN ACROSS THE DASH TO THE DRIVERS SIDE. I HAVE NOTICED OTHER COMPLAINTS ABOUT GM DASHBOARD AND BELIEVE THIS IS A SAFETY HAZARD DUE TO THE CRACK BEING AT THE AIRBAG AND RUNNING ALL THE WAY ACROSS THE DASHBOARD. IF THE AIRBAG DEPLOYED IT COULD SEND HALF OF THE DASHBOARD INTO THE FRONT SEATS OF THE VEHICLE.
WHEN MY CHEVROLET SUBURBAN 2012 IS LOCKED USING THE KEY FOB OR REMOTE START, A PERSON INSIDE THE CAR CANNOT UNLOCK THE DOORS OR TAILGATE FROM THE INSIDE (VIA THE DOOR UNLOCK BUTTONS NEAR THE DOOR HANDLES OR THE TAILGATE BUTTON) TO GET OUT OF THE CAR. EXAMPLE, PARENT ACCIDENTALLY LEAVES CHILD IN CAR, EXITS CAR, USES FOB TO LOCK DOORS; CHILD NOW CANNOT UNLOCK THE DOOR OR TAILGATE USING THE UNLOCK BUTTONS BY THE DOOR HANDLES NOR BY USING THE TAILGATE OPEN BUTTON. THE PERSON INSIDE THE CAR IS LOCKED INSIDE AND CANNOT EXIT IF THEY DO NOT HAVE A KEY WITH WHICH TO TURN ON THE CAR OR A FOB WITH WHICH TO UNLOCK THE CAR. WHEN THE CAR IS LOCKED WITH THE FOB A PERSON INSIDE THE CAR CANNOT GET OUT OF THE CAR USING ANY BUTTON OR HANDLE INSIDE THE CAR. THIS OCCURRED WHEN THE VEHICLE WAS PARKED AND THE IGNITION OFF. TWO ADULTS TESTED THIS MULTIPLE TIMES AND TRIED ALL POSSIBILITIES TO UNLOCK AND GET OUT OF THE CAR FROM THE INSIDE WHEN IT HAD BEEN LOCKED BY FOB OR REMOTE START. I HAVE A VIDEO DEMONSTRATING THIS WHICH I AM HAPPY TO SHARE, BUT BELIEVE THAT I CANNOT UPLOAD BELOW AS IT IS NOT ONE OF THE PERMITTED FORMATS.
2012 LTZ 4WD SUBURBAN, NOTICED A FAINT HOT SMELL, THOUGHT IT WAS THE ENGINE, TOOK IT IN FOR AN OIL CHANGE ON NEW YEARS EVE 2018 ( WE HAD LOST AN ENGINE IN PREVIOUS SUBURBAN NOT TAKING CHANCE) TOLD BY MECHANIC ALLOY WHEELS ARE HOT, TOOK TO GM DEALER, FRONT WHEEL HUB NEEDED REPLACED, TOOK TO LOCAL GARAGE FOR REPAIR, GARAGE TOLD US BRAKES, CALIPHERS, ROTORS BE REPLACED DUE TO CALIPHERS BEING CLOSED. THEY HAD HARD TIME BLEEDING THE LINES, ALSO REPLACED MASTER CYLINDER, DROVE FOR FEW DAYS SHORT DISTANCE WHEN FRONT BRAKES CAUGHT FIRE, WITHOUT WARNING, TOWED BACK TO GARAGE, THEY COULD NOT FIND CAUSE, REPLACED BRAKES AND ROTORS, DROVE FOR A WEEK HAPPENED AGAIN, TOWED BACK TO GARAGE, THEY TOOK TO GM GARAGE WHO REPLACED BRAKE SENSOR, DROVE FOR FEW DAYS LOCKED UP AGAIN KIDS IN CAR, HAD TOWED TO ANOTHER GM DEALER, TOLD BRAKE SYSTEM TESTED NORMAL TO REPLACE ABS COMPUTER MODULE, DROVE 2 WEEKS LOCKED UP AGAIN WITH KIDS IN CAR, TOWED BACK TO GM DEALER, WE WERE TOLD BY GM IT WAS AT RISK OF LOSS OF LIFE OR CATASTROPHIC INJURY AND THEY WERE SENDING TECH, TILL WE DID NOT PUT GM BRAKE PADS, POSSIBLE REPLACEMENT OF BRAKE SYSTEM COULD FIX BUT NOT GUARANTEED. GM DEALER HAD SUBURBAN 2/19-9/9/19 AND IT STILL IS LOCKING UP WITHOUT DEFINED CAUSE. I HAVE BEEN WITHOUT VEHICLE THIS WHOLE TIME & STILL OWE ON THE VEHICLE. IT WAS TAKEN BACK TO CHEVY DEALER 10/26/19 AFTER LOCKING UP AGAIN. THERE ARE NO WARNING LIGHTS, THE BRAKES LOCK UP. THERE HAVE BEEN 2 MAJOR GM RECALLS REGARDING 2014+ SUBURBANS MY ISSUES ARE VERY SIMILAR REGARDING THE BRAKING SYSTEM AND EVEN MORE SEVERE. HAD WE BEEN ON BUSIER ROADS WE WOULD HAVE HAD AN ACCIDENT. WE WENT TO GM CORP. / GM DEALER LIED TO GM CORP. WE HAVE VMS TO PROVE. OVER $3K PUT INTO THE VEHICLE AND IT STILL IS NOT FIXED, THE BRAKE SYSTEM IS $4K & THAT HAS NOT BEEN PROVEN TO BE THE DIAGNOSIS. VEHICLE NOT DRIVABLE. PICS FROM 1/27/19 INCIDENT, FIRE / SMOKE VISABLE,
3 LARGE CRACKS ON DASH. GOING FROM WINDSHIELD TO DASH. IF I EVER NEED TO HAVE WORK DONE UNDER DASH, DASH WILL FALL APART. 3 CRACKS APPEARED FOR NO KNOW REASON.
CRACKING DASHBOARD POSES A SAFETY THREAT TO PEOPLE INSIDE THE VEHICLE AS WELL THE DRIVER IN LACK OF DEPLOYMENT OF THE FRONT AIRBAGS. HAS HAPPENED ON MULTIPLE VEHICLES OF THIS YEAR.
TAKATA RECALL- ENGINE IS BEING REPLACED
WHEN DRIVING THE VEHICLE, THIS MOSTLY OCCURS ON SURFACE STREETS, THE STABILITRAK LIGHTS WILL COME ON AND THEN SHUT OFF. THE PROBLEM HAS PROGRESSED AND THE LIGHTS WILL NOW COME ON AND THEN BLACK OUT THE DASHBOARD. THE CAR HAS EVEN COMPLETELY LOST POWER WHILE DRIVING AND THEN COME BACK ON. THIS IS QUITE TERRIFYING! THE BATTERY HAS BEEN REPLACED AND IS BRAND NEW. THE ONLY TIME THE CAR LOST POWER ON THE HIGHWAY WAS WHEN THE CAR WAS MOVING AT A SLOWER RATE OF BETWEEN 30-50 MPH.
A CRACK FORMED ABOVE THE INSTRUMENT CONSOLE AND OVER THE TOP RIGHT CORNER OF THE PASSANGER AIRBAG ON THE DASH. THIS IS A SERIOUS CONCERN IF THE AIRBAG GOES OFF THERE WILL BE PLASTIC FLYING ALL OVER THE PLACE. I SEE A HISTORY OF HUNDRADS OF COMPLAINTS OVER THIS EXACT ISSUE.
ABOUT 6 MONTHS AGO, I NOTICED A CRACK IN THE DASHBOARD AT THE TOP LEFT CORNER OF THE PASSENGER AIRBAG. A FEW DAYS LATER, A SMALL CRACK APPEARED ON THE DRIVER'S SIDE OVER THE INSTRUMENT CLUSTER. WITHIN JUST A FEW DAYS, THAT SMALL CRACK GREW APPROXIMATELY 6 INCHES AND IS NOW ON THE HUMP OVER THE CLUSTER.
THE DASHBOARD ON THIS VEHICLE HAS CRACKED. THE CRACK STARTED BEHIND THE STEERING COLUMN AND IS NOW CRACKED OVER THE PASSENGER SIDE AIRBAG. SHOULD THERE BE AN ACCIDENT, AND THE AIRBAG DEPLOYS, THE POSSIBILITY OF INJURY FROM THE DASHBOARD IS SIGNIFICANT. THIS IS A DEFECT IN MANUFACTING, AND SHOULD BE REPAIRED AT EXPENSE OF GM
THE TRANSMISSION STRUGGLES TO SWITCH GEARS PROPERLY. IT IS MORE NOTICEABLE IN THE CITY RATHER THAN THE HIGHWAY. HOWEVER, THE SLIGHT HILLS MAKE IT WORSE.
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FUEL PUMP MODULE FAILED AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE NEEDED A NEW FUEL PUMP MODULE. THE VEHICLE WAS NOT REPAIRED. THE DEALER (FINDLAY CHEVROLET, 6800 S TORREY PINES DR, LAS VEGAS, NV 89118) STATED THAT THEY COULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO CONTACTED. THE FAILURE MILEAGE WAS 113,000.
2012 CHEVY SUBURBAN DASHBOARD SUDDENLY CRACKED AT THE PASSENGER SIDE AIRBAG. THIS A SERIOUS SAFETY ISSUE AND NEEDS TO BE FIXED
DASHBOARD HAS CRACK ABOVE GAUGE CLUSTER ON DRIVER SIDE AND ALSO CRACKED ON PASSENGER SIDE AT CORNER OF AIRBAG AREA. WITH DASHBOARD CRACK NEAR AIRBAG I BELIEVE IT COULD SEND SHARDS OF SHARP PLASTIC AT PASSENGER IF AIRBAG WERE TO GO OFF.
AN AIRBAG ICON WARNING LIGHT KEEPS APPREARING AND DISAPPEARING ON THE DASHBOARD. THIS HAS BEEN GOING ON FOR A COUPLE OF YEARS. I BELIEVE THAT THERE IS A DEFECT IN THE AIRBAG SYSTEM BUT MY VEHICLE DOES NOT APPEAR TO HAVE A RECALL AS OF NOW. THIS HAPPENS ALMOST EVERY WEEK AT ALL TIMES.
CRACKED FRONT DASH. ON THE MORNING OF NOVEMBER 11TH, GOT INTO VEHICLE AND THE DASH WAS CRACKED.
MICHELIN LTX M/S2 SIZE 275/55R20. I PURCHASED A SET OF 4 NEW TIRES ON JUNE 26, 2015 FROM NATIONAL TIRE AND BATTERY. TWO OF THE 4 TIRES WERE MANUFACTURED IN 2013. WEEKS 28 AND 31. THE OTHER 2 TIRES WERE MANUFACTURED IN 2015. THE TWO TIRES MADE IN 2013 ARE EXPERIENCING THE TREAD COMING OFF, PEELING, AND CHUNKS MISSING OUT OF THE TREAD. THESE ARE NOT IN THE MICHELIN LTX RECALL BY A FEW WEEKS. THE 2015 TIRES ARE FINE. HOW THEY ARE ALLOWED TO SELL 2 YEAR OLD TIRES AS NEW IS BEYOND ME BUT THESE OLD TIRES ARE NOT SAFE IN MY OPINION.
TWO LARGE CRACKS IN THE DASH. ONE OVER THE DRIVERS SIDE INSTRUMENT PANEL THE OTHER NEXT TO THE PASSENGERS SIDE AIR BAG.
2012 CHEVROLET SUBURBAN, DASH BOARD CRACKING AROUND PASSENGER AIRBAG, DASH RATTLES AND VIBRATES WHILE DRIVING, CRACKS APPEARING WITHOUT APPARENT CAUSE ALL AROUND THE PASSENGER AIR BAG, I AM CONCERNED THAT IF THE AIR BAG DEPLOYS THE DASHBOARD WILL BECOME FRAGMENTED AND LAUNCH PLASTIC SHRAPNEL INTO THE FACE OF THE FRONT PASSENGER AND DRIVER, IN MY VIEW THIS IS A HIGHLY DANGEROUS SITUATION WHERE THE DASHBOARD CAN CAUSE SERIOUS INJURY AND POTENTIAL DISABILITY AND POTENTIALLY BLIND THE FRONT SEAT PASSENGER AND DRIVER. GM NEEDS TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE AS THERE RE LITERALLY THOUSANDS OF GM VEHICLES ALL WITH THE SAME RELATED PROBLEM OF CRACKING DASHBOARDS
ENGINE IS CONSUMING A LARGE AMOUNT OF OIL, REQUIRING IN EXCESS OF 5 QUARTS TO BE ADDED BETWEEN 3,000 MILE OIL CHANGES.
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN EQUIPPED WITH MICHELINE TIRES, TIRE LINE: LTXM/S2, TIRE SIZE: 265/70/17 N/A, AND DOT NUMBER: M3KP494X. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE OBSERVED THREAD SEPARATION ON THE FRONT DRIVER, FRONT PASSENGER SIDE TIRES AND THE PASSENGER SIDE REAR TIRE. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH A TIRE TECHNICIAN ON JULY 12, 2017. THE MANUFACTURER OF THE TIRE WAS CONTACTED AND INFORMED THE CONTACT THAT ONCE THE TIRES WERE DIAGNOSED TO CONTACT THEM BACK. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 74,000. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
DASH BOARD CRACKING NEXT TO AIRBAG AND ABOVE INSTRUMENT PANEL. CRACKING BEGIN END OF 2017 AND HAS GOTTEN PROGRESSIVELY WORSE. I UPLOADED 2 IMAGES.
WHEN TRYING TO START PUT SUV THE KEY GWYS STUCK AND WON'T TURN AFTER THIS STARTED HAPPENING OUR STABILITY CONTROL SENSOR STARTED GOING OFF. IT USED TO TURN OFF ONE U SHUT OFF THE SUB BUT NOT IT'S ALWAYS ON. AND THE KEY WON'T TURN UNLESS U WIGGLE IT.
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STARTED TO PULL WHILE ATTEMPTING TO CHANGE LANES. IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND STEERING ABILITY WAS LOST. THE DRIVER WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND THEN DROVE SLOWLY HOME. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V112000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT ONLY NHTSA HAD THE ABILITY TO ADD THE VIN TO THE RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 89,139.
SEVERELY CRACKED DASH
INTERIOR DRIVER DOOR HANDLE "GRAB BAR" IS BROKEN. RIGID PLASTIC PIECES UNDER THE UPHOLSTERY BROKE AND NOW THE HANDLE IS FALLING APART AND LOOSE. THIS IS AN INTEGRAL PART OF THE ARMREST. HANDLE BROKE USING NORMAL CLOSING FORCE, AND APPARENTLY THIS IS A LARGE, WELL KNOWN PROBLEM. CHEVROLET HAS NO REPAIR FOR THIS PROBLEM OTHER THAN REPLACING THE WHOLE INTERIOR DOOR PANEL AND THE COST IS AROUND $600.
THERE IS A CRACK IN PASSENGER SIDE OF THE FRONT DASHBOARD IMMEDIATELY ADJACENT TO THE AIRBAG COMPARTMENT. UPON AIRBAG DEPLOYMENT, THIS WILL BE A JAGGED PROJECTILE IN THE CAR.
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE'S FRONT DOORS WERE EQUIPPED WITH A PLASTIC PART ON THE INSIDE OF THE DOOR, WHICH ASSISTED WITH THE DOORS BEING ABLE TO SECURELY CLOSE. THE CONTACT STATED THAT THE PART NUMBER FOR THE DRIVER SIDE WAS 84053434 AND 84053436 FOR THE PASSENGER SIDE. THE PARTS DETACHED FROM THE VEHICLE, CAUSING THE DOORS NOT TO CLOSE PROPERLY AND REMAIN CLOSED. THE CONTACT CALLED AUTONATION CHEVROLET AMARILLO (2200 I-40 EAST, AMARILLO, TX 79103; 806-553-5681) WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT DUE TO THE VEHICLE EXCEEDING THE WARRANTY MILEAGE, THEY WERE UNABLE TO PROVIDE A FREE REPAIR. THE MANUFACTURER OPENED CASE NUMBER: 8/339/520-5303. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
I HAVE 2012 CHEVY SUBURBAN 1500 LT. THE REAR TAILGATE UNLOCK AND LOCK INTERMITTENTLY CAUSING THE MANUAL LIFTGATE TO STAY AJAR OR STAY LOCK. THERE IS NO MANUAL RELEASE OR KEY ACCESS. IT ONLY UNLOCKS AND LOCK BY KEYFOB. ON ONE OCCASION, THE LIFTGATE OPENED WITHOUT NOTICED WHILE DRIVING PROMPTING THE CAR ALERT. IT WAS THEN CLOSED AND THE LIFTGATE STAYED IN THE LOCK POSITION (UNABLE TO UNLOCK WITH KEYFOB) AFTER DIAGNOSIS AT A LOCAL GMC DEALER, IT WAS DETERMINED THAT THE REAR LIFTGATE LOCK ACTUATOR FAILED. THE REPAIR WAS IN EXCESS OF $400.00
THE ENGINE IS BURNING AN EXCESSIVE AMOUNT OF OIL. NO LEAKS VISIBLE, IN OR UNDER THE ENGINE. ON SATURDAY , I JUST ADDED 3.5 QUARTS OF OIL WITH 700 MILES LEFT BEFORE THE NEXT OIL CHANGE.