2016 Chevrolet Suburban Complaint Log

MY FAMILY AND I HAD A TRIP TO L.A. ABOUT 2 HOURS AWAY. WHEN WE WERE HALF OF THE TRIP. MY TRUCK STARTED TO FLICKERING ALL INTERIOR AND EXTERIOR LIGHTS. ALL SOUNDS INCLUDING RADIO AND TURN SIGNAL WHEN OFF. AFTER THAT I TRIED TO GET OUT OF THE NEXT COMING EXIT, BEFORE THAT THERE WAS A CURVE WHEN THE WORSE PART HAPPEN. MY TRUCK TURNED OFF ALL LIGHT IN THE VEHICLE FOR 1 SECOND AFFECTING THE STEERING WHEEL. I WASN'T ABLE TO MAKE THE TURN THAT WAS COMING IN FRONT OF ME LUCKILY WAS ONLY 1 SECOND THAT THIS HAPPENED THEN ALL POWER CAME BACK. GOT OUT OF THE FREEWAY RIGHT AWAY. THIS EXPERIENCE WAS REALLY TERRIBLE FOR OUR FAMILY AND I. THE MOTOR NEVER WHEN OFF ONLY ELECTRICAL ON THE TRUCK. BY THE WAY WE WERE DRIVING 70MPH ON THE FREEWAY WHEN THIS HAPPENED.

THE NAVIGATION SYSTEM CANNOT CONNECT TO GPS AND THE COMPASS IS NO LONGER FUNCTIONING. THE VEHICLE WAS IN MOTION AT THE TIME ON A RURAL ROAD WHILE RAINING.

TRANSMISSION NEEDS TO BE REPLACED AND CUNVAER BELT

I GOOGLED "AIR NOT WORKING 2016 SUBURBAN" EARLIER ON IN THE WEEK. I FOUND A VIDEO SAYING CHEVY HAS HAD A PROBLEM WITH THE AIR COMPRESSORS GOING BAD. WAS HOPING THAT WASN'T THE CASE WITH MINE. TOOK IT TO A MECHANIC TODAY AND HE SAID THE AIR COMPRESSOR WENT BAD AND LEAKED. $1025 TO REPAIR. I TOLD HIM MY FINDINGS FROM EARLIER ON IN THE WEEK AND MENTIONED THE VIDEO. HE (MY MECHANIC MARK) STATED HE HAS REPLACED MANY BEFORE. I ASKED SINCE HE HAS REPLACED MANY BEFORE IS THIS A RECALL ISSUE. MARK STATED NOT TO HIS KNOWLEDGE. HERE I SIT GOOGLING "2016 SUBURBAN AIR COMPRESSOR" AND I FIND THIS SITE AND ANOTHER SITE IN REFERENCE TO A LAW SUIT A GENTLEMAN FILED. IF THIS IS A COMMON ISSUE, WHICH IT SEEMS TO BE, CHEVROLET NEEDS TO STEP UP AND CORRECT THE PROBLEMS. ESPECIALLY AFTER READING A BUNCH OF COMPLAINTS ABOUT THE REASON THE AIR COMPRESSORS AREN'T FUNCTIONING PROPERLY, LEAKING, AND JUST BREAKING IS DUE TO TOO MUCH PRESSURE ON THE AIR COMPRESSOR AIR LINES. *TR

THE AIR CONDITIONER HAS STOPPED WORKING AND BLOW HOT AIR. I'VE NOTICED THERE ARE SEVERAL COMPLAINTS REGARDING THE AIR COMPRESSOR AND HOSES ON THIS VEHICLE BUT NO RECALL HAS YET BEEN MADE. WE HAVE TO REFILL USING REFRIGERANT AND IT ONLY LASTS A FEW WEEKS AND THEN BLOWS HOT AIR AGAIN. IT DOESN'T MATTER IT IT'S MOVING, STATIONARY OR WHERE THE VEHICLE IS.

VEHICLE BREAKS IN MOTION WITHOUT APPLYING FOOT TO BREAK PEDAL AND PULLS TO ONE SIDE. *TR

TRANSMISSION HAS A DELAY WHEN ACCELERATING FROM STOP LIGHT OR WHEN TRYING TO ACCELERATE TO GET UP TO SPEED. *TR

THE POWER TAILGATE COMES DOWN WITH SUCH ENERGIZED FORCE THAT MYSELF AS A 5'10" ADULT ATHLETE CANNOT STOP IT. JUST YESTERDAY IT ALMOST DECAPITATED MY 10-YEAR OLD DAUGHTER, BRUISED HER HEAD AND STRAINED HER NECK ABOUT ONE YEAR AGO I TOOK THE SUBURBAN IN TO MY DEALER, HENDRICKS CHEVROLET AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. AFTER YESTERDAY'S INCIDENT, I SCHEDULED A SERVICE CALL TO BEING IT BACK ON TOMORROW, MARCH 17TH AND TOLD THEM IF THEY DID NOT FIX IT, WE WOULD WHAT OTHER OWNERS ARE FACING THE SAME DANGEROUS PROBLEM TO FORCE THEM TO FIX IT, HENCE WHY WE ARE CONTACTING YOU. THE VEHICLE IS PARKED, IN STATIONARY POSITION.

ON SATURDAY, MARCH 7TH, 2020, I WAS DRIVING MY 2016 SUBURBAN ON ONE OF THE MOST DANGEROUS ROADS IN NORTHERN CALIFORNIA, CA (SR -17). IT IS A WINDY ROAD AND VERY DANGEROUS. MY TRIP FROM SAN JOSE, CA TO SANTA CRUZ, CA IS A 35 MILE TRIP, BOTH 2 LANES EACH WAY AND VERY TIGHT. THERE ARE TURNOUTS BUT VERY TREACHEROUS IN CERTAIN SPOTS. ANYHOW, ON MY WAY BACK HOME FROM SANTA CRUZ, I WAS HEADING SOUTH BOUND ON SR-17 AND JUST PASSING (SUMMIT ROAD) ALSO KNOWN AS SR-35. WHEN PASSING SUMMIT ROAD, I STARTED TO DESCEND DOWN THE TWO LANE ROAD AT A SPEED OF 45 MILES. WE ALL CAME TO A SUDDEN STOP BECAUSE OF AN ACCIDENT AHEAD (WHICH ONE CANNOT SEE BECAUSE OF THE WINDING ROAD AHEAD). AFTER BEING STOPPED FOR A MINUTE, THE TRAFFIC STARTED TO MOVE AT A VERY SLOW PACE (1 CAR LENGTH AT A TIME). MY FIRST RELEASE OF THE BRAKE WAS SHORT AND I COASTED FOR A SECOND, I APPLIED PRESSURE ONTO MY BRAKES TO STOP. A LOAD ROARING SOUND CAME FROM THE PRESSING ON THE BRAKES AND MY PEDAL PUMPED BACK AGAINST MY FOOT. I WAS ABLE TO STOP, BUT WAS VERY CONCERNED BECAUSE I HAD NEVER EXPERIENCED THIS BEFORE. AFTER THE 4TH STOP AND GO, I LOST ALL BRAKING POWER AND NEEDED TO PULL OVER TO THE SIDE (WHICH IS VERY HARD ON SR-17!). LUCKILY, THERE WAS A TURNOUT ABOUT 1 CAR LENGTH AHEAD AND SINCE I WAS IN THE LEFT LANE OF THE 2 LANE ROAD, I BEGAN COASTING WITH MY BRAKE PEDAL SLAMMED ONTO THE FLOOR AND HONKING MY HORN AND VEERING INTO THE TURNOUT WHILE CUTTING PEOPLE OFF (LUCKILY NOT CAUSING AN ACCIDENT OR RUNNING INTO THE TREE NEXT TO THE TURNOUT). I MANAGED TO GET TO THE TURNOUT AND CAME TO A STOP (MIRACULOUSLY) AND SHOVED THE CAR INTO PARK AND APPLIED THE EMERGENCY BRAKE AFTER I STOPPED. *TR

OUR VEHICLE WHICH IS USED TO MOVE MYSELF, MY WIFE AND OUR FOUR CHILDREN, HAS BEEN EXPERIENCING LUNGING, VIBRATIONS, NOISE, LIKE HITTING THE RUMBLE STRIPS IN THE ROAD. GM DEALER SAID IT WAS NORMAL. TACHOMETER WAS FLUCTUATING 250RPMS, CONSTANTLY. I WAS CONCERNED WHEN THE DEALER FOUND NOTHING. I TOOK THE VEHICLE TO A TRANSMISSION SPECIALIST REPAIR SHOP, THE TRANSMISSION SHOP SAID THEY HAVE REPAIRED OVER 80 GM VEHICLES, THEY ALL HAVE A BAD TORQUE CONVERTER WHICH COMES APART AND THE METAL DESTROYS THE TRANSMISSION WHEN IT CIRCULATED THROUGH THE TRANSMISSION. GM IS TELLING PEOPLE IT'S NORMAL, PUTTING PEOPLE'S LIVES IN JEOPARDY FOR A DEFECTIVE PART. AFTER TALKING TO OTHER PEOPLE WITH GMS, THIS IS COMMON. I'M PAYING OUT OF POCKET TO HAVE OUR VEHICLE REPAIRED. THIS IS THE 4 GM WE HAVE PURCHASED. WE WON'T BE BUYING ANYMORE TILL THIS ISSUE IS RESOLVED ON AN $80,000 VEHICLE.

WHEN SHIFTING FROM PARK TO DRIVE, TRAMISSION SLIPS OUT AND REVS THE ENGINE. AT INTERSECTIONS SUV DOES NOT MOVE POSING A HAZARD AS VEHICLE HAS NO POWER TO MOVE. INTERMIDITALY VEHICLE LOSES POWER AT SPEED AND HAVING TO STOP AT SIDE OF ROAD.

WE WERE COMING TO A STOP SIGN WHEN THE BRAKES BECAME VERY FIRM AND WERE NOT BRINGING THE VEHICLE TO THE STOP, WHICH ALMOST CAUSED THE TRUCK TO CREEP INTO A BUSY 4 WAS STOP INTERSECTION AND POTENTIALLY CAUSE A COLLISION. SHORTLY AFTER, IN A DRIVE THROUGH WHEN CREEPING FROM FULL STOP TO PULL UP SLIGHTLY, THE PRESSURE WAS DIFFICULT TO APPLY TO THE BRAKE AND AFTER FORCIBLY APPLYING PRESSURE THE VEHICLE CAME TO A VERY DELAYED STOP, VERY NEARLY CAUSING A COLLISION WITH VEHICLE AHEAD IN LINE. I HAVE TAKEN THE VEHICLE TO THE CHEVY DEALERSHIP, WHERE I WAS ADVISED THE ISSUE QUALIFIED FOR EXTENDED SPECIAL WARRANTY PER THE MANUFACTURER, HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THE POTENTIAL KNOWN ISSUE AND FIRMLY BELIEVE GIVEN THE ISSUE BEING A SIGNIFICANT DETRIMENT TO SAFETY - I'D EXPECT A MORE PROACTIVE SAFETY RECALL AS OPPOSED THE THE PASSIVE BREAK-FIX APPROACH.

POWER STEERING COMPLETELY FAILED SAME AS IN 2015. MY WIFE COULD NOT STEER THE VEHICLE. AFTER LEAVING A PARKING SPOT DRIVING DOWN STREET MY WIFE WAS NOT STRONG ENOUGH TO TURN THE WHEEL. POWER STEERING FAILURE APPEARED ON THE DASH , SHE ENDED UP ON A NEIGHBOR'S LAWN. CHEVY WOULD ONLY COVER A PORTION. 2000.00 MY COST TO FIX FOR A PART CHEVY KNOWS IF FAULTY. VEHICLE HAS 50000 MILES. JUST THANKFUL MY WIFE AND THREE KIDS WERE NOT ON THE HIGHWAY WHEN THIS HAPPENED.

RED FLASHING LIGHT GOES OFF ON WINDSHIELD, SEAT VIBRATES WITH NOTHING AROUND. BRAKES AND PULLING TO RIGHT APPLIED FOR NO REASON. KEEPS DOING THIS

WHILE DRIVING ON A ROAD THE ENGINE REVVED WITH HIGH RPM AND THE TRANSMISSION SUDDENLY DISENGAGED. THERE WAS NO WARNING AND NO LIGHT CAME ON THE DASHBOARD. THIS RENDERED THE VEHICLE UNABLE TO ACCELERATE WHILE IN TRAFFIC.

I BOUGHT A BRAND NEW 2016 SUBURBAN. IN APRIL OF 2018, IT HAD A BRAND NEW GM TRANSMISSION INSTALLED. NOW, IN NOVEMBER OF 2019, MY MECHANIC SAYS IT HAS TO HAVE ANOTHER NEW TRANSMISSION. I OWN 4 DIFFERENT GM SUV'S, 2 YUKONS AND 2 SUBURBANS. ONE YUKON IS 2015, ONE SUBURBAN AND ONE YUKON ARE 2016, AND ONE SUBURBAN IS 2017. EACH DIFFERENT GM VEHICLE HAS HAD TO HAVE AT LEAST ONE NEW TRANSMISSION ALMOST EACH YEAR...AND EACH NEW TRANSMISSION FAILS AFTER ABOUT 110K MILES..SLIGHTLY OUT OF THE REACH OF MY WARRANTY. THIS SHOULD NOT HAPPEN, AND GM WILL NOT DO ANYTHING ABOUT IT.

AFTER NOTICE OF RECALL REGARDING BREAKING ISSUES AT SLOW SPEEDS, DEALERSHIP UPDATED SOFTWARE AND STATED ALL THAT IS NEEDED FROM THE RECALL. THREE DAYS LATER BREAKS WERE FAULTY AT SLOW SPEEDS NEEDING TO PUSH EXTREMELY HARD ON PEDAL. CALLED THE DEALERSHIP AND THEY STATED THE VACUUM PUMP IS ACTING UP AND NEEDED TO BE REPLACED. IT SEEMED AS IF THEY KNEW THIS COULD HAPPEN. WE DIDN'T HAVE ANY ISSUES WITH THE BRAKES UNTIL THE SOFTWARE OR MODULE WAS UPDATED. THE RECALL IS DECEPTIVE IN THAT IT CALLED FOR REPLACEMENT OR UPDATE TO MODULE NOTHING ABOUT THE VACUUM PUMP. RESEARCHING THE RECALLS IT SEEMS THE VACUUM PUMP IS THE ISSUE.

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. THE CONTACT STATED THE AIR CONDITIONER FAILED TO PRODUCE COLD AIR THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET (11377 AIRLINE HWY, BATON ROUGE, LA 70816) WHERE IT WAS DIAGNOSED WITH AN AIR CONDENSER LEAK. THE CONTACT WAS ALSO ADVISED THAT THE VEHICLE WAS OVER THE MILEAGE FOR MANUFACTURER TO COVER REPAIRS UNDER SPECIAL COVERAGE ADJUSTMENT: N162080780. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE AS THE VEHICLE WAS OVER THE MILEAGE. THE CONTACT WAS UPSET AS SHE DID NOT RECEIVE THE NOTICE FOR SPECIAL COVERAGE ADJUSTMENT: N162080780. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE AS INTENDED. WHILE DRIVING SLOW SPEEDS, THE BRAKE PEDAL REQUIRED ADDITIONAL EFFORT TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT WHILE THE VEHICLE WAS BEING REVERSED AT SLOW SPEEDS. WHILE DRIVING HIGHWAY SPEEDS, THE BRAKES OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE FLUID RESERVOIR, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS THEN INFORMED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) AT BELLAVIA CHEVROLET BUICK (199 NJ-17, EAST RUTHERFORD, NJ 07073, (201) 355-2885); HOWEVER, IT CAUSED THE FAILURE TO BECOME MORE EVIDENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

Brake problems started on 11/05/2019, brakes were unresponsive upon starting up the vehicle. During operation of the vehicle the brakes were not working properly, the brake pedal would drop to the floorboard with shuddering and did not stop the vehicle in a timely manner. I was driving my 2 small children to speech therapy and I stopped my vehicle and had a family member come pick up my children to get them out of my vehicle and I drove straight to the dealership. Left my vehicle. 1. Vacuum pump failure found at dealership on 11/06/19, vacuum pump assembly and belt replaced at dealership. Vehicle was under warranty at the time of this repair. 2. On 03/12/2020 brakes were unresponsive again with the brake pedal not working properly. During operation of the vehicle, the brake pedal would drop to the floorboard and shudder as its dropping without slowing the vehicle in a timely manner. I was driving to an oil change appointment at the dealership and advised them of the issue. 3/12/20 Vacuum pump ordered at this time under a special extended warranty coverage given by GM due to this issue with many vehicles. 03/18/2020 Vacuum pump replaced for the second time. 3. 04/07/2021 brakes unresponsive again with shuddering while pressing the brake pedal with pedal dropping to the floor then pushing my foot back up as I press down while not slowing the vehicle in a timely manner. I was driving to the store when this happened and again drove straight to the dealership. I have family members that will let me borrow their vehicle. Dealership notes that since the vacuum pump has been replaced 2 times, they advise to scan the system and they now find the brake booster vacuum sensor to have an internal failure with booster losing vacuum. 04/07/21 Brake booster vacuum sensor and brake booster replaced by dealership at a cost of $759.29 4. 06/05/23 Brakes again doing the same thing. Have appointment at dealership for a later date.

The contact owns a 2016 Chevrolet Suburban. The contact stated while driving at night, the headlights did not function properly and would turn off inadvertently. The vehicle was originally taken to the dealer and diagnosed as headlight failure, and the bulbs were replaced. However, the failure recurred. The dealer was made aware of the failure and the dealer notified the manufacturer of the recurring failure. The vehicle was not repaired. The failure mileage was approximately 45,000.

WHILE DRIVING SATURDAY MORNING 10/26/2019, THE FRONT DOOR APPLIQUE ON THE DRIVER'S SIDE WAS BLOWN OFF. THIS APPLIQUE HAS BEEN NOTICED BEFORE RAISING AWAY FROM THE BODY. I PREVIOUSLY OWNED A 2015 SUBURBAN. THE DOOR APPLIQUES ON THAT MODEL ALSO HAD TO BE REPLACED A MY EXPENSE. A PRICE OF $150.00 PER DOOR WAS QUOTED TO ME. AS ANSWER TO THE QUESTION AS TO WHETHER OR NOT THE REPAIRS WOULD ELIMINATE FUTURE PROBLEMS, THE SERVICEMAN FELT NOTHING WOULD CHANGE. IT IS VERY LIKELY THAT I WOULD BE RESPONSIBLE FOR SIMILAR REPAIRS IN THE FUTURE.

VEHICLE LOST POWER DUE TO TRANSMISSION FAILURE AT 66,000 MILES.

BRAKE PEDAL WOULD NOT DEPRESS WHILE CAR WAS IN MOTION RESULTING IN CAR FAILING TO STOP.

AC IDS NOT COOLING, DEALER DIAGNOSED, REPAIRS ARE ABOUT $1500.00 TO REPLACE AC CONDENSER AND RECHARGE SYSTEM. ALSO AFTER MORE THAN 2 YEARS TAKING VEHICLE TO CHECK THE DRIVER ASSIST SYSTEM, ANOTHER DEALER SERVICE CENTER TELL US THE LANE DEPARTURE ACTUATOR NEEDS TO BE REPLACE, COST OF APROX $500.00. VEHICLE IS 3 YEARS 3 MONTHS SINCE WE BOUGHT IT,

I CURRENTLY OWN A 2016 SUBURBAN. I HAVE A CONCERN WITH HOW CHEVROLET HAS WENT TO ELECTRIC SAFETY LOCKS FOR THE REAR DOORS. ONE BUTTON ON THE DRIVER'S DOOR SAFETY LOCKS BOTH REAR DOORS INSTEAD OF EACH DOOR HAVING A MANUAL LOCK IN THE DOOR SILL. MY CHILDREN ARE OLDER AND CAN GET OUT THE VEHICLES WHEN SAFE HOWEVER I HAVE A 20 YEAR OLD AUTISTIC SON WHO KNOWS HOW TO OPEN THE DOOR AND AS SOON AS WE STOP HE TRIES OPENING THE DOOR. I HAVE TO TIME IT JUST RIGHT TO LET THE KIDS OUT OF ONE DOOR BEFORE HE CAN OPEN HIS. ALSO SOME TIMES I FORGET TO SAFETY LOCK THE BACK DOORS BECAUSE HE'S NOT ALWAYS WITH ME. THIS HAS BECOME A REAL SAFETY ISSUE WITH HIM. HE'LL GET OUT OF TRUCK BEFORE I'M OUT SO I CAN'T PREVENT HIM FROM RUNNING AWAY OR INTO ONCOMING TRAFFIC. I ASSUME OTHER PEOPLE WITH MULTI AGE OR ABILITY PASSENGERS HAVE THE SAME ISSUE. I AM ALSO AFRAID THAT NEW BUYERS WITH CHILDREN OR SPECIAL NEEDS PASSENGERS MAY NOT REALIZE THIS "FEATURE" AND SHOULD KNOW ABOUT IT PRIOR TO MAKING A VEHICLE PURCHASE. I DO NOT KNOW IF OTHER MANUFACTURERS ARE DOING THE SAME THING. REGARDS, *TR

MY ISSUE SOUNDS VERY SIMILAR TO NHTSA ID NO. 11254723. I HAD TO HAVE THE FRONT STRUTS REPLACED AFTER IT WAS FOUND THAT THEY WERE BLOWN DURING AN INSPECTION. THE VEHICLE ONLY HAS APPROXIMATELY 60K MILES, WHICH IS MUCH SHORTER THAN THE LIFE EXPECTANCY OF STRUTS. I WAS TOLD BY THE REPAIR SHOP THAT A TECHNICAL SERVICE BULLETIN (05-03-08-002H) HAS BEEN PUBLISHED. SHOULD THIS BE A RECALL?

BRAKES BECAME EXTREMELY HARD TO PRESS AT A LOW SPEED. HAD TO SWERVE ONTO THE SHOULDER WHILE GOING DOWN A HILL BECAUSE I WASN'T ABLE TO STOP. THIS HAS HAPPENED SEVERAL TIMES.

MY VEHICLE FAILED PA STATE SAFETY INSPECTION DUE TO LEAKING FRONT STRUTS. THE VEHICLE ONLY HAS 56K MILES ON IT.

BRAKE PEDAL BECAME HARD AN INEFFECTIVE AT LOW SPEED WHILE IN PARKING LOT. THIS HAS HAPPENED 3X OVER LAST YEAR.

THE BRAKING IS SLUGGISH AT LOW SPEEDS, MY WIFE HAS HAD SEVERAL NEAR MISSES BECAUSE OF THIS. IT TAKES EXCESSIVE BRAKE PEDAL PRESSURE TO STOP THE VEHICLE AND HAS A LONGER STOPPING RANGE. THIS IS DANGEROUS AND SHOULD BE ADDRESSED BY GM AND THE GOVERNMENT AGENCY HAVING JURISDICTION OVER VEHICLE SAFETY.

AT LOW ENGINE RPM THE BRAKES BECOME EXTREMELY HARD TO PUSH AFTER BEING DEPRESSED 1-2 TIMES. THIS ALMOST RESULTED IN A LOSS OF CONTROL WHILE COMING DOWN A LONG GRADE. I CHECKED WITH CHEVROLET AND THEY SAY THERE IS NO ACTIVE RECALL FOR THIS VEHICLE.

WHEN COMING TO A STOP, BRAKES WERE NOT STOPPING THE VEHICLE. IT FELT LIKE THERE WAS NO PRESSURE BEHIND THE BRAKE PEDAL. THE PEDAL WOULD PUSH TO THE FLOOR AND STILL NOT STOP THE VEHICLE. AFTER TAKING IT TO OUR LOCAL CHEVROLET DEALERSHIP, THEY DETERMINED THAT THE VACUUM PUMP WAS GOING OUT AND NEEDED TO BE REPLACED.

AT TIMES, THE ENTIRE ELECTRICAL SYSTEM FAILS WHILE THE VEHICLE IS OPERATING. TYPICALLY, IT QUICKLY REBOOTS, BUT AT TIMES WILL NOT RESTART FOR SEVERAL MINUTES. THIS HAS HAPPENED WHILE MAKING A HARD TURN AT LOW SPEED, IN WHICH THE POWER STEERING FAILS, WHEEL JERKS, AND ENTIRE ELECTRICAL SYSTEM AND ENGINE BECOME DISABLED, AND HAS ALSO HAPPENED AT HIGHWAY SPEED WHILE OPERATING ON CRUISE CONTROL, WITH THE ELECTRICAL SYSTEM TYPICALLY SHUTTING DOWN WHEN THE BLINKER IS ENGAGED TO CHANGE LANES. WHEN ELECTRICAL SHUTS DOWN, RESULTS IN COMPLETE LOSS OF ALL ELECTRICAL SYSTEMS INCLUDING POWER STEERING, BRAKE ASSIST, ENGINE POWER, LIGHTS, ETC.

POOR LOW SPEED BREAKING, SPECIFICALLY: AFTER BRAKING, SUBSEQUENT ATTEMPTS TO BRAKE RESULT IN FAILURE OF BRAKES AND OR COMPLETE DEPRESSION OF PEDAL AND LURCHING HAULTS. THIS OCCURS MOST FREQUENTLY IN TRAFFIC, CITY DRIVING AND STOP SIGNS/LIGHTS. USUALLY AT LOWER SPEEDS BUT POSSIBLE AND OCCURRED AT HIGHWAY SPEED.

The contact owns a 2016 Chevrolet Suburban. The contact stated that while the vehicle was idle, the vehicle made a choking sound as if the vehicle was about to shut-off. The brake pedal was stiff requiring extra effort than normal for the vehicle to come to a stop. While turning left or right at low speeds, the steering wheel was difficult to turn and made an abnormal hissing sound. The contact stated that there was oil leaking from the front-end of the vehicle. The contact took the vehicle to the dealer who diagnosed that the vacuum pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that due to the mileage on the vehicle, the vehicle no longer qualified for the special recall related to the failure. The approximate failure mileage was 119,000.

MY STEERING WHEEL POPS OR MAKES A CRACKING NOISE WHEN TURNING THE STEERING WHEEL. I BELIEVE THIS IS USUALLY OCCURRING AT LOW SPEED'S. I MOSTLY NOTICE IT WHEN DRIVING OFF OR SLOWING DOWN AND MAKING A TURN.ALSO MY TRUCK IS LEAKING WATER FROM THE TOP RIGHT CORNER OF THE VEHICLE

ON JULY 8 I TOOK MY SUBURBAN IN FOR THE 30,000 MILES SERVICE. EVERYTHING SEEMED FINE, I DROVE IT THE NEXT DAY. I DIDN'T NOTICED ANY PROBLEMS. ON THE 10TH, I STARTED NOTICING MY BRAKES DIDN'T WANT TO STOP. ALSO IT WAS LIKE IT WAS ROLLING BACK, ESPECIALLY WHEN YOU WERE AT A SLOW SPEED. IN THE BEGINNING I THOUGHT I WAS OVERREACTING UNTIL IT KEPT HAPPENING. IT WAS VERY SCARY I'M THANKFUL THAT I DIDN'T HIT ANYONE. BECAUSE IT WAS UNCONTROLLABLE. WHEN I GOT HIM I'M ON A SLIGHT HILL & IT WAS ROLLING AS I'M TRYING TO STOP IT WITH MY BRAKES. AFTER TALKING TO MY ADVISOR AFTER 5 BECAUSE I WAS SO UPSET THAT I JUST SPENT 410 DOLLARS ON MONDAY. THEY SAID THEY DIDN'T HAVE ANY LOANERS HOWEVER THEY WERE ABLE TO ACCOMMODATE ME. I ALSO WONDER WHY THEY DIDN'T CATCH THIS ON MONDAY.I DID NOTICE THAT THERE WAS A BRAKE ASSIST LIGHT APPEARED. I DEFINITELY FEEL LIKE THIS SHOULD BE A RECALL ON THIS SITUATION. SO MY VEHICLE IS AT THE DEALERSHIP I DON'T KNOW ANY FURTHER DETAILS YET. THANK YOU

LOST POWER STEERING WHILE DRIVING AT AROUND 60 MPH ON A FREEWAY, BARELY AVOIDING CRASHING INTO MULTIPLE VEHICLES, ADJUSTED MY SPEED TO AVOID OTHERS, HAPPENED ON A CURVE WITH AN ASSOCIATED MESSAGE FOR THE LOSS OF STEERING. THANK GOD TRAFFIC WAS LIGHT, ITS THE WEEKEND.

A/C REFRIGERANT LEAK IN THE COMPRESSOR ON A CAR JUST 3 YEARS OLD. COMPRESSOR REQUIRES REPLACEMENT AS SUBSTANTIAL COST. FROM WHAT I HAVE READ, THIS SEEMS TO BE EPIDEMIC FOR THIS AND SIMILAR MODELS. INSTEAD OF FIXING THE ISSUE, GM JUST DOUBLED THE SUPPLY OF REPLACEMENT PARTS AT A SUBSTANTIAL COST TO CUSTOMERS AND PROFIT FOR DEALERS AND SUPPLIERS.

HARD BRAKE PEDAL AT LEAST 6 TIMES. PEDAL GETS HARD DURING LOW-SPEED CONDITIONS, WHEN EITHER BACKING UP OR WHEN THE REAR AVOIDANCE SYSTEM IS ACTIVATED. LASTS ABOUT THREE MINUTES, THEN GOES BACK TO NORMAL

AT IDLE RPMS, WHEN INCHING FORWARD LOSS OF POWER BREAKS. ALSO WHEN BACKING UP, LOSS OF BREAKS. HAVE TO PUSH ON BREAKS SUPER HARD TO STOP VEHICLE.

BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS AND VEHICLE TAKES LONGER THAN USUAL TO MAKE A COMPLETE STOP

I WAS PULLING INTO A PARKING SPACE IN A HIGH SCHOOL PARKING LOT FOR MY SON'S BASKETBALL TOURNAMENT. AS A APPLIED THE BRAKES TO COME TO A COMPLETE STOP, MY TRUCK WOULD NOT STOP. I ENDED UP HITTING A PARKED CAR AND A CEMENT LIGHT POLE. MY TWO DAUGHTERS WERE IN THE TRUCK WITH ME AND WE WERE UNDERSTANDABLY SHOOK UP AND EMOTIONAL. THE NEXT DAY I RECEIVED A LETTER IN THE MAIL FROM GM ABOUT THE MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE AT LOW SPEEDS. I BROUGHT MY TRUCK INTO THE DEALERSHIP IMMEDIATELY AND THEY DIAGNOSED THAT THE VACUUM PUMP NEEDED TO BE REPLACED. I AM CURRENTLY WAITING FOR GM TO REPLY IN REGARDS TO HOW THEY WILL HANDLE THE DAMAGE TO MY TRUCK AND THE OTHER VEHICLE I HIT.

THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS VERY DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP ESPECIALLY MY WIFE. ITS A SHOCK BECAUSE IT SHOULDNT TAKE A LOT OF EFFORT TO PRESS THE BRAKES BUT AT LOW SPEED YOU REALLY HAVE TOO. WE HAVE HAD SEVERAL NEAR MISSES WITH REAR ENDING THE VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.

WHILE DRIVING THE DOOR LOCKS BEGAN OPENING AND CLOSING, THE EMERGENCY FLASHERS TURNED ON AND OFF REPEATEDLY, THE GPS NAVIGATION SYSTEM STOPPED WORKING AND THE BLUETOOTH OPERATIONS FAILED

THE BRAKE PEDAL IS HARD TO PUSH AT LOW SPEEDS IN TRAFFIC. IT IS DIFFICULT TO GET THE CAR TO COME TO A COMPLETE STOP. HAD SEVERAL NEAR MISSES WITH REAR ENDING VEHICLE IN FRONT BECAUSE OF THE DIFFICULTY PRESSING BRAKE.

WHILE DRIVING VEHICLE, THE BRAKES SUDDENLY BECAME VERY HARD TO DEPRESS. THIS CAUSED THE DRIVER, MY FATHER WHO BORROWED THE VEHICLE, TO HAVE TO TWO-FOOT THE BRAKE IN ORDER TO GET ANY SORT OF BRAKING TO OCCUR. WHILE DOING THIS, HE WAS MOVING AT A 25-30 MPH AND HAD TO STEER INTO A PARKING LOT. STOPPING DISTANCE INCREASED DRAMATICALLY OVER WHAT WOULD HAVE BEEN A NORMAL DRIVING CONDITION. AFTER SOME TIME, WHILE TRYING TO HOBBLE THE VEHICLE TO A MECHANIC AND USING ONLY BACK ROADS, THE BRAKES BEGAN TO WORK AGAIN WITH FULL AND NORMAL FEEL ON THE BRAKE PEDAL. IT SHOULD BE NOTED TOO THAT THERE WAS A LOUD SOUND COMING FROM THE BRAKES AT THAT TIME AND THAT ROTORS, BRAKE PADS, ETC. WAS ALL IN GOOD SHAPE AS IS/WAS STILL IN VERY GOOD WORKING ORDER.

2016 CHEVY SUBURBAN LTZ MODEL HAVE A CONDITION WHERE DRIVER EXPERIENCE BRAKE PEDAL EFFORTS , HARD BRAKE PEDAL , AND POTENTIALLY INCREASED STOPPING DISTANCE. IT HAPPEN WHILE PARALLEL PARKING , SLOWLY GOING DOWN THE HILL, THE CONDITION IS MORE PREVALENT AT LOW SPEED WHEN SOFTLY APPLYING THE BRAKES. MECHANIC MENTION MECHANICAL VACUUM PUMP OUTPUT MAY DECREASE OVER TIME DECREASING THE AMOUNT OF VACUUM/POWER BRAKE ASSIST. IT HAPPEN ON HIGHWAY WHILE STOP AND GO TRAFFIC, WHILE PARKING , GOING DOWN THE HILL.

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE AT A STOP LIGHT, THE CONTACT BRIEFLY DEPRESSED THE ACCELERATOR PEDAL AND THEN QUICKLY DEPRESSED THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT DID NOT SUSTAINED INJURIES AND NETHER WAS THE TWO DRIVER AND REAR PASSENGERS. THE DRIVER FROM THE OTHER VEHICLE SUSTAINED NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS LATER TAKEN TO DOUG'S NW CADILLAC DEALER, LOCATED AT 17545 AURORA AVE N, SHORELINE, WA 98133, (855) 218-9325, WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND BELT BRAKE ASSIST DECREASE DUE TO LOST AND WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,373.