2012 Chevrolet Tahoe Complaint Log

The contact owns a 2012 Chevrolet Tahoe. The contact stated that the rear driver’s side and passenger’s side doors failed to open manually or while using the power door lock button. The contact was concerned because rear-seat occupants could be trapped and injured during a crash or a vehicle fire. The dealer and an independent mechanic were contacted and provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 85,000.

The AC in the front stopped working on and off but the AC in the back continues to work that's one warning a situation. The second is the oil light constantly shows low oil even when you get an oil change. The park tire pressure always moves back and forth to 40% to all the way down to 30.

The contact owns a 2012 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the same diagnostic information was provided. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.

The contact owns a 2012 Chevrolet Tahoe. The contact stated while driving at approximately 30 MPH, the brake pedal was depressed to slow for a traffic light and the vehicle jerked while shifting into low gear. The contact stated that while depressing the accelerator pedal when the traffic light had changed, the vehicle hesitated before responding and was jerking and shuddering while changing gear and accelerating. There was no warning light illuminated. The contact stated that the failure became a recurring failure. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and had referred the contact the NHTSA Hotline. The failure mileage was approximately 86,000.

My 2012 Chevy Tahoe Dashboard is completely cracked up. This seems to be a very common issue as I read online. I am very concerned about the Safety with the Dashboard being cracked in multiple areas. What do I need to do to get Chevy to replace this at no cost to me?

I was rear ended while stopped by another truck that was going 60+ mph. None of the airbags in my 2012 Chevy Tahoe deployed. The backside of the driver and passenger seats fell off - unsure if that is airbag related but nothing deployed. My car was totaled my insurance.

My dash is very cracked. I do keep it covered, but it doesn’t make the issue disappear. Upon research I have seen that this is a very common issue and that legal action was taken in 2018. It causes a safety concern.

While barely moving, (about 2 mph), in a parking lot & preparing to make a sharp left turn, knuckle of driver's side wheel assembly suddenly broke, causing the wheel assembly to collapse, wheel top tilted inward and bottom tilted outward, causing major damage to upper and lower control arms, tie rod and significant body damage to two body parts at the wheel opening. Mechanic reported that there had been very excessive ‘play’ before the collapse At 86,000 miles, this is a very low-mileage for this degree of wear and complete failure, on a full-size, PPV SUV, with many heavy-duty features, designed to tolerate high stress usage. FORTUATELY, the car was barely rolling. If this had happened 5 minutes later, I would have been driving 65 mph and this would have caused a catastrophic wreck, could have involved several other cars, and could have injured or even killed many people. I am now very concerned about the condition of the knuckle on the passenger side. It could be developing microscopic cracks that would only be observable with X-ray. ESPECIALLY with this defect being on a very popular police model, Highway Patrol PPV vehicle, more failures will endanger many people.

Warning light for break trailer system.

The vehicle was involved in a "T-Bone" collision where two vehicles drove into the driver side of my vehicle. I was not at fault and yes, the vehicle is available for inspection upon request. In February of 2022 I took the vehicle to Felix Chevrolet to have the airbag recall repaired. In late January 2023, the "T-Bone" collision occurred. My elderly mother (front passenger) and my two sons (13 and 14 rear passengers) were also in the vehicle. ZERO airbags deployed in my vehicle. The vehicle has been parked at my residence since the incident. The vehicle or component has NOT been inspected by the manufacturer, police, insurance representatives or others since the incident. I noticed the dash cracking after the recall was performed in 2022. I contacted Felix Chevrolet and spoke the Asst Manager Sergio who told me that GM is NOT replacing the cracked dash boards and if I could take a photo and text it to him--which I did.

We took our vehicle to the Chevrolet dealer: Don Mealey Chevrolet 17185 State Road 50 Clermont, Fl. 34711 (352)394-6176. They said they would not replace the defective air bag part unless we agreed that they would destroy our dash by completing the recalled part replacement. We purchased the vehicle brand new and have taken excellent care of it and the dash is in excellent condition, how can they refuse to do the required FREE recall unless we agree that if they destroy our dash. Please help us get this important safety recall completed. My name is [XXX]. I’m sure if Chevrolet is doing this to us there are other Consumers that they are doing this to that will not speak up. My family’s safety depends on the safety equipment that they placed in the vehicle that we purchased in good faith. I wanted to try this option prior to engagement of a Consumer Attorney. Thank you in advance of your assistance. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Takata recall. The contact owns a 2012 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The contact was informed that the part to do the recall repair would be available within 3 months. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

took car to dealer for nys inspection* {recall must be done to pass} service advisors work on commision, so i get a $5500 quote on "" seriously needed work"" yet my concerns were overlooked. & unauthorized work yet Recalls are to be done free so there no commison, so they upsale you and put off the takata airbags as"" on order""= profit over safety. now im on the hook for $6000 or they keep the car then sell as "certified pre- owned" this is part of a serious flaw within the automotive industry. my car is a decommisioned nj police k9 car. so it was a fleet car + very well maintained. the service advisor is grossly over billing and padding the work order. i had to put a stop work order as a disabled person who needs his car to be mobile and i bought a used car to avoid financing and large financial obligations that i can not afford. i even got corperate involved { but they are all chevy team leaders}

DASH CRACKING. THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND GM NEEDS TO FIX IT. EVERY ONE I HAVE SEEN DOES THIS. THEY CRACK NEAR THE AIRBAG ORIGINALLY, WHICH MINE IS. IT IS BEGINNING TO CRACK IN OTHER PLACES. THE SHARP EDGES HAVE CUT MY FINGER BEFORE WHILE JUST WIPING THE DASH. THE SHARP EDGES COULD ALSO CUT INTO ELECTRICAL WIRES DOWN THE ROAD. THIS VEHICLE HAS ALWAYS BEEN TAKEN CARE OF AND STORED INDOORS AND THIS IS UNACCEPTABLE TO HAVE SHARP CRACKED EDGES LIKE THIS FROM NORMAL USE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. ADDITIONALLY, THE DASHBOARD HAD STARTED TO CRACK ON THE DRIVER'S AND PASSENGER'S SIDE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V054000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,200.

CRACKED DASH AND DEFECTIVE AIR BAG SYSTEM.WILL FIX THE AIRBAG BUT WON'T FIX THE CRACKED DASH IN THREE PLACES. THEY WANT MORE THAN 1500 DOLLARS TO FIX THE DASH.

Takata Recall. The contact owns a 2012 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer and another dealer Carl Black Chevrolet (535 Murfreesboro Pike, Nashville, TN 37210) but was informed by both dealers that parts were not yet available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

TAKATA AIRBAG REMEDY NOT AVAILABLE

I HAVE HAD TWO CRACKS DEVELOP ON THE DASH OF MY TAHOE. I HAVE NOT HIT ANYTHING NOR HAD AN ACCIDENT THAT WOULD CAUSE THESE CRACKS TO APPEAR. I BELIEVE THE PRODUCT USED TO CREATE THE DASH WAS INFERIOR WHICH HAS CAUSED THE CRACKING.

TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V051000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER HENDRICK GMC LOCATED AT 1620 MONTGOMERY HWY, HOOVER, AL 35216 WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT

WE RECEIVED THE RECALL NOTICE FOR UNSAFE AIRBAGS, BUT NO ONE CAN TELL ME WHEN THEY WILL BE FIXED. SO MY DAUGHTER IS DRIVING IN A VEHICLE WITH A KNOWN SAFETY ISSUE AND NO ONE SEEMS TO BE ABLE TO GIVE US A REPAIR DATE. THE DEALER JUST SAID TO TRY AND DRIVE SAFELY. GM SAID THEY ARE PRIORITIZING THE REPAIRS AND SCIENCE WE LIVE IN A SMALLER CITY DOES THAT MEAN WE ARE LAST. THE TAHOE IS A 2012 SO THEY HAVE HAD PLENTY OF TIME TO FIX THE ISSUE. NISSAN FIXED MY TRUCK IN 2 WEEKS FROM THE TIME I RECEIVED THE NOTICE. WHAT GOOD IS A RECALL IF THEY DON'T FIX THE ISSUE. THERE SEEMS TO BE NO ONE WHO CARES!!! IT'S ALL ABOUT THE MONEY, NOT THE LIVES.

COMPLAINT #11400396 --- A MISTAKE WAS MADE ON TAHOE MILAGE. INSTEAD OF 15000 MILES, IT WAS 150,000 MILES INSTEAD. PLEASE EXCUSE ME.

BOTH FRONT DOOR PANELS TEAR APART AT DOOR PULLS ,ARM RESTS. COULD BE REAR DOOR PULLS WILL TEAR UP IF USED VERY MUCH. I KNOW SOME FRIENDS, AND OTHERS HAVE THE SAME PROBLEM ,PICK UP TRUCKS ALSO.

ABOUT A MONTH OR TWO MY WIFE NOTICES CRACK LINE ABOUT 4 INCHES ON THE DRIVES SIDE TOP OF THE DASHBOARD, A WEEK AGO SHE NOTICED ANOTHER CRACK HAD STARTED ON THE PASSENGER SIDE GOING INTO THE PASSENGERS AIR BAG COVER FROM THE TOP VENT, BECAUSE THIS SO CLOSE TO THE AIR BAG I STARTED TO DO SOME RESEARCH, I FOUND SOME COMPLAINTS AND SOMETHING THAT SAID GM WON'T WARRANTY THIS ISSUE.I HAVEN'T BROUGHT IT TO THE DEALERSHIP YET BECAUSE I THOUGHT IT WAS NOTHING BUT NOW THAT IS NEAR THE AIR BAG I WILL, HOPE THIS HELPS ANYBODY WITH THE SAME ISSUE OR MAYBE I COULD GET SOME MORE INFO IN CASE THIS IS NOT COVER BY GM

DASH CRACKING SEVERAL AROUND PASSENGER AIRBAG DEPLOYMENT

WHILE DRIVING DOWN THE ROAD MY VEHICLE SHUTS DOWN ON OCCASION. INTERIOR LIGHTS, RADIO, DASH PANEL, TRANSMISSION AND ENGINE SHUT DOWN WHILE DRIVING. ALSO DOOR LOCKS, LOCK AND UNLOCK. THIS HAS HAPPENED MULTIPLE TIMES. LAST YEAR I WAS TOLD THAT THE PROBLEM WAS REPAIRED AFTER I WAS NEARLY HIT AT A HIGH RATE OF SPEED WHEN THIS OCCURRED. THIS HAS RECENTLY THIS WEEK OCCURRED AGAIN 2 TIMES.

CRACKED DASHBOARD ON A TAHOE, CAN'T BELIEVE GM DOESN'T STAND BEHIND THIS KNOW ISSUE. GOVERNMENT SHOULD NOT BAIL THEM OUT NEXT TIME

The contact owns a 2012 Chevrolet Tahoe. The contact stated that there were two cracks on the dashboard located near the passenger’s side front air bag housing and near the steering column. There was no impact that could have caused the cracks. The dealer was made aware of the failure but informed the contact that there was no recall for the dashboard and referred the contact to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 162,000.

WHILE DRIVING MY 2012 TAHOE MY VEHICLE SHUT OFF AND I WENT TO HIT MY BRAKES TO STOP I HAD NO BRAKES SO AS I WAS COMING TO A CURVE I COULDN'T TURN THE WHEEL , LUCKILY I WASN'T DRIVING AT A FAST SPEED . I WAS GOING 30 SO I HAD TO WAIT FOR VEHICLE TO STOP AND PUT IN PARK AND RESTARTED VEHICLE , IT DID START BACK UP BUT NOW MY SERVICE AIR BAG LIGHT IS ON

DASHBOARD CRACKS AT CORNER OF PASSENGER AIRBAG AND STEERING WHEEL COWLING.

LAST YEAR AROUND APRIL 2020 I NOTICED A CRACK IN THE DASH ON THE RIGHT PASSENGER SIDE WHERE THE AIR BAG IS LOCATED.OVER THE LAST YEAR ANOTHER CRACK FORMED ON THE LEFT PASSENGER SIDE LOCATED WHERE THE AIR BAG IS AND THE DASH IN FRONT OF THE DRIVER HAS CRACKED DIRECTLY IN FRONT OF THE DRIVER GOING DOWN TOWARDS THE WINDSHIELD, IT IS BEGINNING TO SPLIT INTO 3 SEPARATE CRACKS. MY VEHICLE IS GARAGE KEPT, SO I KNOW THE HEAT FROM THE SUN DID NOT CAUSE MY DASH TO CRACK IN 3 SEPARATE PLACES. ABOUT A MONTH AGO I RECEIVED A RECALL ON MY VEHICLE DUE TO FAULTY AIRBAGS. SO I DECIDED TO EDUCATE MYSELF ON THE RECALL AND AFTER READING HUNDREDS OF COMPLAINTS REGARDING THEIR VEHICLE'S DASH CRACKING AS WELL.. LETS SEE, FAULTY AIR BAGS ALONG WITH CRACKED DASHES WHERE THE AIR BAGS ARE LOCATED GUESS ITS NOT A COINCIDENCE. GUESS IT WON'T BE A COINCIDENCE WHEN THE FAULTY AIR BAG GOES OFF AND THE CRACKED PLASTIC DASH GOES FLYING AND SEVERALLY INJURES OR CAUSES DEATH TO A LOVED ONE. I WONDER HOW MANY DRIVERS AND/OR PASSENGERS HAVE BEEN INJURED OR ARE DECEASED DUE TO THIS MANUFACTURE DEFECT.

THERE ARE THREE CRACKS IN THE DASH ONE OVER THE INSTRUMENT PANEL TWO OVER THE PASSENGER AIR BAG

Dash panel cracked in multiple spots - was like this when we bought it used from a Dealer.

BADLY CRACKED DASH.

CRACKED DASH ON DRIVER SIDE, BY DEFROSTING VENT

THERE WAS A WRECK, WHERE THE OPPOSING DRIVER PULLED OUT TO TAKE A LEFT TURN INTO ONCOMING TRAFFIC, 10 FT IN FRONT OF [XXX] (OWNER OF TAHOE). IMPACT WAS ON FRONT PASSENGER SIDE. AIRBAG DID NOT DEPLOY EFFECTIVELY RESULTING IN [XXX] HAVE A BROKEN NECK AND BONE FUSION. AIRBAGS WERE EXPLODED OPEN. THESE EVENTS MIGHT NOT HAVE OCCURRED IF PROPER EQUIPMENT WAS THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DASH IS CRACKED AND DAMAGED

DASH CRACKED IN 2 PLACES.

DASHBOARD CRACKED IN TWO DIFFERENT PLACES. FIRST NEAR AIR BAG AND SECOND NEAR STEERING WHEEL. MY STEERING WHEEL MAKES A SQUEAKING NOISE EVER SO OFTEN. TOOK IT IN TO CHEVROLET SHOP AND THEY FOUND NOTHING WRONG. *TR

DASHBOARD HAS CRACKED AND BROKE OFF.

MY DASH IS CRACKED AND BROKEN TO THE POINT IT MAY COLLAPSE IN THE MIDDLE. I HAVE CRACKS ON BOTH SIDES OF THE PASSENGER AIRBAG AND ANOTHER ONE ABOVE THE SPEEDOMETER THAT RUNS TO THE MIDDLE OF THE DASH. IT IS CRACKED SO BADLY ACROSS THE LENGTH OF THE DASH THAT IT HANGS LOOSELY AND RATTLES WHILE DRIVING. I HAVE USED A SUNLIGHT VISOR SINCE BUYING THE VEHICLE AND I CAN ASSURE YOU THIS DAMAGE IS NOT MY FAULT. I HAVE LOOKED AT REPLACING THE DASH MYSELF BUT CANNOT AFFORD TO DO SO RIGHT NOW AND I AM AFRAID IT IS GOING TO COLLAPSE. THIS IS A "MOM" RIDE, I CARRY MY KIDS IN THIS VEHICLE. WHAT WOULD HAPPEN IF WE GOT INTO A WRECK? WOULD PIECES OF THE DASH FLY OFF AND POSSIBLY INJURE ONE OF THEM? PLEASE HELP

PERIODICLY, WHILE DRIVING IN NORMAL CONDITIONS, THE RADIO WILL TURN OFF, THE INSTRUMENT PANEL WILL BLINK, THE DOOR LOCKS WILL REPEATEDLY LOCK/UNLOCK, TRANSMISSION WILL FEEL LIKE IT IS IN NEUTRAL OR THE ENGINE WILL COMPLETELY TURN OFF.

METAL SHAVINGS IN FRONT DIFFERENTIAL, MILEAGE IS 54991. TOLD WARRANTY EXPIRED 9/5/19

APPROXIMATELY 6 MONTHS AGO THE DASH ON THE PASSENGER SIDE STARTED TO CRACK IN MY 2012 CHEVY TAHOE. IT HAS ALWAYS BEEN IN A HEATED GARAGE AND OUT OF THE SUNLIGHT. ON DECEMBER 1, 2015 IS THE DATE I PURCHASED THE VEHICLE AND THE DEALER TALKED ME INTO PUTTING A NANO TECHNOLOGY COATING ON THE ENTIRE VEHICLE TO KEEP IT IN LIKE NEW CONDITION, WHICH COST ME $899. I TOOK IT TO THE DEALERSHIP AND SHOWED THEM AND THEY WERE GOING TO LET ME KNOW IF ABRA WOULD FIX IT, HOWEVER, AFTER 2 MONTHS STILL NO RESPONSE FROM THE DEALERSHIP AND I CONTACTED THEM AGAIN YESTERDAY. THE OTHER THING IS THE DRIVER SIDE DOOR HANDLE HAS CRACKED UNDERNEATH AND SO WHEN YOU CLOSE THE DOOR IT FEELS LIKE YOU ARE GOING TO PULL THE DOOR VINYL RIGHT OFF. I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN BEFORE.

TL* THE CONTACT OWNS A 2012 CHEVROLET TAHOE. WHEN ENTERING THROUGH THE DRIVER AND PASSENGER SIDE DOORS, THE HANDLE LATCHES FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (1101 W STATE HWY 114, GRAPEVINE, TX 76051, (817) 421-1200) WHERE IT WAS DETERMINED THAT THE HANDLE LATCHES FRACTURED ON THE FRONT PASSENGER AND DRIVER SIDE DOORS. THE HANDLES AND LATCHES WERE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED $100 CREDIT TOWARDS THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *BF *JS

I NEED MY CRACKED DASH REPLACED OR FIXED. IT JUST CRACKED ONE DAY. NO ACCIDENT OR ANYTHING IT WAS PARKED AND CRACKED. I BELIEVE IT'S A FAULTY DASH. WE HAVE AN 2004 TAHOE AND DASH HAS NEVER DONE THIS. FROM WHAT I'VE READ GM PURCHASED SOME DASH FROM ANOTHER COMPANY BUT REALIZED THEY WERE PROBLEMS AND WENT BACK TO ORIGINAL COMPANY. SO THEY NEED TO STEP UP AND BE RESPONSIBLE FOR THIS PROBLEM . . THE CRACK IS ON THR DRIVERS SIDE AND GROWING.

AFTER 15 DAYS OF PURCHASING SUV REALIZE THE TWO REAR TIRES WERE RIPPED FROM THE SIDES, TOOK IT TO THE DEALERSHIP AND THEY SAID THEY NEEDED TO REPLACE THE TIRES, ALSO BRAKES ARE MAKING A LOT OF NOISE, THEY SAID BRAKES WERE DIRTY AND THEY CLEANED, NOISE NEVER WENT AWAY. WE TOOK THE SUV TO THE DEALERSHIP ON 07/25/2019 WE PURCHASE 06/28/2019... DEALER OFFERED TO ONLY REPLACE ONE TIRE, WHICH WE DECLINED. ON THE 08/05/2019 ONE OF THE TIRED OPENED WHILE DRIVING AND NO LONGER WORK, HAD TO BUY TWO NEW TIRES SINCE TIRE SHOP SAID IT WAS EXTREMELY DANGEROUS TO USE THOSE TIRES

DASHBOARD KEEPS CRACKING BY AIR BAG COMPARTMENT AND OVER THE INSTRUMENT CLUSTER

Front inside door handle to pull door close plastic broke. To replace you need a whole new inside door panel just to replace the cracked pull handle.