NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Chevrolet Traverse. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TOWARDS THE END OF 2013 MY WIFE AND I STARTED NOTICING THE STEERING BEING REALLY DIFFICULT AND LOCKING UP ON SOME OCCASIONS PULLING INTO PARKING SPACES AND PARALLEL PARKING. WE EXPERIENCED SOME NEAR MISSES WHERE THE STEERING LOCKED AND FELT LIKE WE WERE GOING TO COLLIDE WITH THE VEHICLE IN THE NEXT PARKING SPACE. WE TOOK OUR CAR TO THE DEALERSHIP IN JUNE 2014 TO HAVE THE AIR BAG RECALL DONE AND A STATE INSPECTION. WE ALSO TOLD THE DEALER THAT THE COOLANT LEVEL WAS CONSISTENTLY STAYING LOW AND THE STEERING ALMOST LOCKS UP AT TIMES. THE DEALER SAID THE STEERING GEAR (OR RACK AND PINION) WAS BAD. THE DEALER WOULD NOT PASS THE INSPECTION. STATE INSPECTIONS ARE PERFORMED TO ENSURE SAFE VEHICLE CONDITIONS. IF A GM DEALER IS NOT WILLING TO PERFORM A STATE INSPECTION THEY ARE ADMITTING THIS IS A SAFETY ISSUE. THE DEALER PERFORMED THE AIR BAG FIX, AND REPLACED THE WATER PUMP (FROM THE COOLANT LEVEL COMPLAINT, PRIOR TSB). THEY SAID THE STEERING GEAR FIX WOULD HAVE TO BE SCHEDULED THE FOLLOWING WEEK. AFTER TWO DAYS THE CHECK ENGINE LIGHT CAME ON (C1100 AND P00008). WE SCHEDULED THE APPOINTMENT TO HAVE THE STEERING GEAR REPLACED BECAUSE WE WERE UNSURE IF THE STEERING WOULD LOCK UP ON A NORMAL TURN WHILE DRIVING. THE DEALER SAID THE C1100 WAS A LOOSE CABLE AT THE CONTROL BOARD AND THE P00008 WAS A BAD TIMING CHAIN (REPLACED UNDER A PRIOR TSB). THE STEERING GEAR WAS REPLACED AND THE COST WAS $1,552. AFTER READING SIMILAR COMPLAINTS FROM OTHER OWNERS OF CHEVY TRAVERSE VEHICLES THIS IS A SYSTEMIC ISSUE DUE TO A POOR DESIGN STEERING GEAR. GM SHOULD MAKE THE RIGHT DECISION AND STAND BEHIND THEIR QUALITY IN A PROACTIVE WAY AND ISSUE A RECALL TO HAVE THESE STEERING GEARS REPLACED BEFORE SOMEONE GETS INJURED. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE POWER STEERING FAILED AS THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 97,000.
WHILE TURNING TO THE LEFT OR RIGHT THE STEERING SEEMS TO LOCKUP LIKE THE POWER STEERING IS NOT WORKING AND YOU HAVE TO TRY TO MUSCLE THE STEERING WHEEL TO MAKE THE TURN. *TR
WHILE FOLDING UP THE SECOND ROW SEATING THE MIDDLE SEATBELT BINDS AND HAS LEAD TO BROKEN COVER. I AM WORRIED THAT IT WILL LEAD TO SEATBELT FAILURE BECAUSE OF THE POSITION OF THE BELT PLACEMENT. *TR
AT LOW SPEEDS THE POWER STEERING WILL STOP WORKING. THE PROBLEM IS INTERMITTENT AND WITH OUT WARNING. WHILE DRIVING THE OPERATORS MUST BE EXTREMELY CAUTIOUS SO THAT THEY DO NOT WRECK THE VEHICLE WHEN THE PROBLEM OCCURS. *TR
DURING 15MPH TURN POWER STEERING FAILED AND IT WAS EXTREMELY DIFFICULT TO MANAGE THE TURN. I NARROWLY AVOIDED HITTING ANOTHER VEHICLE WHICH WAS WAITING TO ENTER THE INTERSECTION. TOOK VEHICLE TO DEALER ON 11/5/13 WHO REPLACED THE WATER PUMP BECAUSE THE COOLANT LEAKING ON BELT CAUSED THE BELT TO SLIP, WHICH IS TURN CAUSED THE POWER STEERING TO FAIL. 12/27/13 BROUGHT CAR BACK TO DEALER BECAUSE INITIAL STEERING PROBLEM WAS OCCURRING AGAIN. THIS TIME WE WERE TOLD STEERING RACK AND PINION IS LEAKING FLUID AND WE WERE ADVISED TO REPLACE THIS. *TR
MY "SERVICE AIR BAG" LIGHT CAME ON. I WENT IMMEDIATELY TO THE DEALER AND HAD THEM CHECK IT OUT. I WAS TOLD IT WAS A FAULTY SENSOR BURIED DEEP WITHIN THE PASSENGER SEAT. THE COST OF REPAIR IS $700. NONE OF THE PASSENGER RESTRAINTS/AIR BAGS WILL OPERATE I'M TOLD AS IT DOES NOT SHOW A PASSENGER IS PRESENT IN THE SEAT. I HAVE DONE NOTHING TO CREATE THIS PROBLEM...IT'S GM'S FAULTY SENSOR. MY CHILDREN ARE NO LONGER SAFE IN THE FRONT SEAT...RIDICULOUS. I'VE ASKED GM TO REPAIR AND THEY WON'T. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE POWER STEERING RESET INDEPENDENTLY WITHIN MOMENTS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING PUMP, POWER STEERING SHAFT AND RACK AND PINION WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
I HAVE BEEN HAVING THE FOLLOWING PROBLEMS: STEERING WHEEL WHINING AND GRINDING STEERING FROZE/STUCK WHILE TURNING STEERING WHEEL SHAKING THIS IS SCARY CONSIDERING I'M DRIVING THIS VEHICLE EVERYDAY WITH 3 SMALL KIDS IN THE CAR. AFTER DOING AN ONLINE SEARCH IT'S NOT HARD TO FIND THAT EVERYONE WITH THE SAME VEHICLE IS HAVING THE SAME PROBLEMS. *TR
AT LOW SPEEDS, IN BOTH DRIVE MODE @ 20 MPH OR LESS AND IN REVERSE, STEERING LOSES POWER. THE FIRST SIGN OF TROUBLE CAME @60K MILES WHEN TRYING TO TURN LEFT AND GRADUALLY AFFECTED TURNING IN EITHER DIRECTION. IT IS NEARLY IMPOSSIBLE TO NAVIGATE THE CAR IN A PARKING LOT AND DON'T EVEN TRY TO PARALLEL PARK. IT IS SO HARD TO TURN THE WHEEL I BREAK OUT IN A SWEAT FROM HAVING TO CRANK IT SO HARD. IT HAS NOW BEEN GOING ON FOR 10 MONTHS. MY DAUGHTER WOULD LIKE TO TAKE HER DRIVING TEST BUT CAN'T BECAUSE OF THE STEERING ISSUE. I HAVE TO RENT A CAR SO SHE CAN GET HER LICENSE. REPORTED IT TO MY LOCAL CHEVY TECHNICIAN BACK IN DECEMBER 2013 WHEN I WAS IN FOR AN OIL CHANGE. CAR PORT SAID HE NOTICED IT AS WELL WHEN BRINGING CAR AROUND FRONT AFTER MY APPOINTMENT. HAVE HAD THREE SEPARATE TECHNICIANS LOOK AT THE ISSUE, OVER THE LAST 6 MONTHS, TWO DIFFERENT CHEVY DEALERSHIPS AND NTB, AND THEY HAD ONLY GUESSES AS TO WHAT MIGHT BE CAUSING THE PROBLEM OR HOW TO FIX IT. *TR
IN OCTOBER 2013 I NOTICED THAT I WAS LOSING POWER STEERING WHENEVER I MADE A LEFT HAND TURN. IT WAS INTERMITTENT AND DID NOT OCCUR WHEN I TOOK IT TO DEALERSHIP TO BE CHECKED. IT CONTINUES WHEN TURNING LEFT AND NOW ALSO OCCURS WHEN TURNING RIGHT FROM A STOP. IN ADDITION WHEN I AM TRYING TO BACK OUT, IT LOCKS UP COMPLETELY THEN RELEASES ONCE I START MOVING. I HAVE ONLY EXPERIENCED THIS AT LOW SPEED 20-30 MPH AND HOPE I NEVER HAVE TO FIND OUT THAT IT HAPPENS AT HIGH SPEED TOO. *TR
AT LOW SPEEDS, POWER STEERING FAILED RENDERING THE VEHICLE INCAPABLE OF TURNING. BACKING OUT DRIVEWAY BECAME DIFFICULT BECAUSE THE STEERING WHEEL WOULD REFUSE TO TURN. PARKING IN PARKING SPOTS WAS DIFFICULT. WHEN TURNING, THE POWER STEERING WOULD FAIL CREATING A DANGEROUS SITUATION IF UNABLE TO TURN IN A TIMELY MANNER SUCH AS MAKING LEFT TURNS THROUGH ONCOMING TRAFFIC IN, WHAT WOULD BE CONSIDERED NORMAL CIRCUMSTANCES. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE POWER STEERING WAS ROUGH WHICH MADE IT DIFFICULT TO MAKE LEFT AND RIGHT TURNS AT LOW SPEEDS ON MULTIPLE OCCASIONS. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE RECURRED FOR SEVERAL MONTHS. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72000. UPDATED 5/27/14*CN THE CONSUMER STATED GM PAID $1100 OF THE $1900. UPDATED 08/07/14
NO INCIDENT OCCURRED, BUT I HAD THE AUTONATION DELRAY BEACH, FL GM DEALERSHIP SERVICE TECHNICIAN LOOK INTO WHY THE STEERING WHEEL WOULD SQUEAL WHEN MAKING SLOW SPEED TURNS, WITH THE SHARPER THE TURN, THE LOUDER THE SQUEAL. READING THE OTHER POSTS, I AM GUESSING HE KNEW RIGHT AWAY WHAT THE NOISE WAS FROM WITHOUT REALLY HAVING TO INVESTIGATE. AFTER THEIR "INSPECTION", THE GM SERVICE REP GAVE ME A CALL AND INDICATED THAT THE STEERING RACK NEEDED TO BE REPLACED BECAUSE IT WAS LEAKING FLUID. AND THIS LEAK WOULD OVER TIME CAUSE INTERNAL PARTS TO OVERHEAT AND POTENTIALLY CAUSE A LACK IN STEERING CAPABILITIES. AFTER SAYING YES TO THE REPAIRS/REPLACEMENT, I STARTED THINKING THAT THIS MIGHT BE SOMETHING THAT SHOULD BE COVERED UNDER THE WARRANTY. AS WAS THE EXPERIENCE WITH OTHER POSTERS, THE GM SERVICE REP INDICATED GM IS CURRENTLY NOT CONSIDERING THIS A WARRANTY REPAIR OR RECALL REPAIR. AS TAXPAYERS, DON'T WE STILL OWN A PART OF GM? OR MAYBE THEY WERE ABLE TO PAY US BACK USING THE COSTLY REPAIRS DOLLARS WE HAVE BEEN PAYING OUT FOR REPAIRS THAT I WOULD SAY DEFINITELY FALL UNDER THE RECALL CATEGORY? I FEEL FORTUNATE STEERING NEVER LOCKED UP ON ME, BUT IT SOUNDS LIKE THESE REPAIRS TO THE STEERING COMPONENTS DON'T GUARENTEE NO FUTURE ISSUES.
I HAVE REPLACED MY POWER STEERING TWICE. THE FIRST TIME I HAD TO REPLACE ALL THE HOSES TO THE POWER STEERING. NOW THIS TIME I AM HAVING TO REPLACE THE ENTIRE POWER STEERING SYSTEM AT A COST OF $1,500.00. I HAVE A 2009 CHEVROLET TRAVERSE. IT WAS BOUGHT WITH 30,000 MILES NOW HAS 90,000 MILES. I'M VERY DISAPPOINTED IN GM REGARDING THIS. EVERYONE IS HAVING SAME ISSUES AND I FEEL GM SHOULD OWN UP TO THIS. ALL ATHENS CHEVROLET KEEPS SAYING IS "WE KNOW WE HAVE A PROBLEM BUT IT WOULD COST WAY TO MUCH MONEY TO RECALL THIS". *TR
AT LOW SPEEDS SUCH AS PULLING OUT OF MY DRIVEWAY, PULLING INTO PARKING SPACES AND TURNING ONTO A STREET FROM A STOP THE POWER STEERING IN MY 2009 CHEVY TRAVERSE APPEARS TO BE FAILING MAKING THE VEHICLE NEARLY IMPOSSIBLE TO TURN. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL WHEN THIS HAPPENS AND I AM WORRIED THIS IS GOING TO HAPPEN WHEN A PERSON OR ANOTHER VEHICLE IS IN MY WAY CAUSING A SEVERE INCIDENT.
I HAVE A 2009 CHEVROLET TRAVERSE LTZ AND I HAVE BEEN HAVING STEERING PROBLEMS WITH THE VEHICLE. I HAVE HAD PROBLEMS WITH THE POWER STEERING AT LOW SPEEDS MAKING IT DIFFICULT TO STEER THE VEHICLE. I HAVE HAD WORK DONE ON THE VEHICLE TO REPAIR THIS PROBLEM AND I AM STILL HAVING PROBLEMS WITH STEERING THE VEHICLE AT LOW SPEEDS. MY WIFE USUALLY DRIVES THE VEHICLE AND I AM CONCERNED FOR HER SAFETY BECAUSE OF THE STEERING PROBLEMS. I TOOK MY VEHICLE TO A CHEVROLET DEALERSHIP AND I HAVE SPENT OVER $1,000 ON THIS VEHICLE AND I AM STILL HAVING PROBLEMS WITH THIS VEHICLE. I WOULD LIKE TO KNOW IF THERE IS A SOLUTION AND IF GM HAS A RECALL ON THESE VEHICLES FOR THIS PROBLEMS. I AM AFRAID THAT THE STEERING WILL FAIL AND MY WIFE MAY HAVE A VEHICLE ACCIDENT. *JS
MY 2009 CHEVY TRAVERSE WITH APPROX. 68000 MILES HAS BEGUN TO SHOW A LACK OF POWER STEERING AT VERY LOW SPEEDS. AS THE RPM'S ARE INCREASED THE NORMAL FUNCTION RETURNS. MY CONCERN IS THAT THE POWER STEERING WILL GO OUT COMPLETELY; POSSIBLY AT HIGHWAY SPEEDS. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A TURN, AN UNUSUALLY LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE DRIVER NOTICED THAT THE FRONT DRIVER'S SIDE STRUT HAD BECOME DETACHED AND WAS LAYING ON THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FRONT DRIVER'S SIDE STRUT AND SWAY BAR WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 93,551.
WHILE DRIVING THROUGH A WINDING ROAD SUDDENLY EXPERIENCED LOSS OF POWER-STEERING MAKING IT DIFFICULT TO STEER. POWER-STEERING THEN RETURNED AS SUDDENLY AS IT WENT AWAY. PROBLEM HAPPENS INTERMITTENTLY AND ESPECIALLY AT LOW SPEEDS WHEN TURNING MAKING STEERING OF THE TRAVERSE VERY DIFFICULT. I BELIEVE THE GM RECALL FOR POWER-STEERING FAILURE NEEDS TO BE EXTENDED TO INCLUDE CHEVY TRAVERSE MODELS BEFORE DRIVERS ARE INJURED. *TR
STEERING FAILED WHILE DRIVING ON RURAL TWO-LANE HIGHWAY. I WAS UNABLE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. I WAS ABLE TO EDGE THE VEHICLE OFF THE HIGHWAY AND AVOID A COLLISION WITH OTHER VEHICLES WITH GREAT DIFFICULTY. VEHICLE TOWED TO CHEVROLET DEALER AND WAS ADVISED POWER STEERING PUMP FAILED. PUMP WAS REPLACED ON 16. AUGUST 2013. ON 20. AUGUST 2013 STEERING AGAIN BECAME DIFFICULT AT LOW SPEEDS. VEHICLE WAS RETURNED TO DEALER AND WAS ADVISED BOTH REPLACEMENT PUMP AND STEERING RACK NEED TO REPLACED. THE CONSUMER CONTINUED TO EXPERIENCE MINOR HESITATIONS IN THE STEERING, UNTIL AUGUST 20, 2013 WHEN HE EXPERIENCED A LOSS OF STEERING ASSIST AT LOW RPM'S. THE VEHICLE WAS TAKEN TO THE ORIGINAL DEALER, WHERE HE WAS INFORMED POWER STEERING FLUID WAS CONTAMINATED. THE SECOND DEALER INFORMED THE CONSUMER THE WRONG FLUID WAS PUT IN THE VEHICLE. UPDATED 10/31/13
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. WHILE TURNING THE VEHICLE AT 20 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
WHILE ATTEMPTING TO PERFORM A LEFT HAND TURN AFTER RECEIVING A GREEN LIGHT, THE STEERING WHEEL BECAME EXTREMELY STIFF. CONTINUES TO BE A CONSTANT PROBLEM WITH A WHINING NOISE COMING FROM STEERING WHEEL. TOOK TO CHEVY DEALER AND THEY SAID RACK "BEGINNING TO SEEP." QUOTED ME $1300 TO FIX BUT I BELIEVE THERE SHOULD BE AN INVESTIGATION INTO THIS ISSUE SINCE SO MANY OTHER TRAVERSE OWNERS ARE EXPERIENCING THE SAME PROBLEM. *TR
STEERING WHEEL HAS LOCKED UP ON MY WIFE MULTIPLE TIMES WILL DRIVING. WE HAVE TAKEN IT TO THE CHEVY DEALER 3 TIMES AND NO PROBLEM DETECTED DROPPED IT OFF TODAY AT ANOTHER DEALER FOR THEM TO LOOK AT. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT INDICATED THE DEFECT WAS ONLY PRESENT WHEN DRIVING THE VEHICLE AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.
WHEN BACKING AND TURNING OUT OF PARKING SPACE, A LOUD CRUNCH NOISE WAS HEARD AND A PIECE OF METAL WAS FOUND TO HAVE FALLEN FROM VEHICLE. THE METAL WAS THE SWAYBAR END LINK BRACKET AND BALL STUD WHICH HAD BROKEN OFF OF THE STRUT ON THE FRONT DRIVERS SIDE. INSPECTION OF THE PART REVEALED THAT TWO OF THE THREE FACTORY WELDS HOLDING THE BRACKET TO THE MAIN TUBE OF THE STRUT WERE FAULTY. WELD BEAD WAS PRESENT BUT NOT AT THE PROPER LOCATION TO ATTACH THE BRACKET. THIS WAS A MANUFACTURING DEFECT IN THE STRUT AND THERE IS ONE OTHER COMPLAINT OF AN IDENTICAL ISSUE. *TR
WHILE BACKING INTO A PARKING STALL, I COULD HEAR LOUD BANGING COMING FROM THE STEERING COMPONENT (BOTH LEFT AND RIGHT SIDE WHILE TURNING STEERING WHEEL) BROUGHT VEHICLE IN TO GMC DEALER IN MERCED, CA AND SERVICE ADVISOR STATED IT WAS THE RACK AND PINION STEERING THAT NEEDED TO BE REPLACED. STATED THE REPAIR WAS $1400.00. I BROUGHT THE VEHICLE IN FOR RECALL ON WATER PUMP FOUND OUT THE ENGINE WAS LEAKING OIL ON THE LEFT SIDE (THAT WILL BE COVERED UNDER POWER TRAIN WARRANTY) WATER PUMP COVERED BY RECALL THAT WILL BE COVERED. DID SOME RESEARCH AND FOUND HUNDREDS AND HUNDREDS OF COMPLAINT OF THE SAME COMPONENT FAILURE. WHEN IS THE GOVERNMENT GOING TO MAKE GMC LLC REAL ON THIS ISSUE!!!!! PS THIS IS NOT THE FIRST TIME WE HAVE HAD A PROBLEM WITH THIS VEHICLE. VEHICLE ACCELERATED OUT OF CONTROL AT APPROX 50,000 MILES AND COMPLAINED TO NHTSA AND GMC LLC ON THAT ISSUE ALSO. GOING TO USE THE 1400 BUCK TO BUY ANOTHER VEHICLE. JUST HOPE THE NEXT PERSON GETTING THIS VEHICLE DOESN'T GET INJURED. *TR
THE POWER STEERING DOES NOT WORK I HAVE SEEN ONLINE MANY COMPLAINTS ABOUT THIS PROBLEM, IA LOWER SPEEDS THE POWERING STEERING CUTS OUT NOT I HAVE THE STRENGTH TO TURN THE CAR WITH MUCH EFFORT BUT A WOMAN WILL NOT BE ABLE TO TURN THE CAR AND IF THEY ARE FACING ONCOMING TRAFFIC SOMEONE IS GOING TO BE HURT THE STEERING ON THE TRAVERSE NEED TO BE FIXED A RECALL ON THIS VEHICLE FOR SAFETY REASONS. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK AND STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 92,300.
WHEN PARKING IT FEELS LIKE POWER STEERING GOES OUT. IT IS VERY HARD TO TURN IN OR OUT OF THE PARKING STALL. THIS USUALLY ONLY HAPPENED TO MY WIFE AND I WHEN WE ARE PARKING OR ATTEMPTING TO MAKE A U-TURN AFTER A SHORT TIME IT SEEMS TO START WORKING. *TR
WHEN DRIVING UNDER 40MPH THE VEHICLE IS HESITATE TO TURN, SEEMS TO BE A POWER STEERING ISSUE. TOOK THE CAR IN FOR 100,000 MILE INSPECTION, TOLD THE DEALERSHIP THE ISSUE AND WAS TOLD "WE COULD NOT DETECT A PROBLEM". WHEN I TURN INTO A DRIVEWAY, PARKING SPOT, ETC IT HESITATES AND BECOMES DIFFICULT TO TURN TO THE POINT THAT I THINK IT ISN'T GOING TO TURN AT ALL. ONE ODD THING I HAVE NOTICED IS THIS OCCURS MOST OFTEN DURING WARM WEATHER, LAST WINTER I HARDLY NOTICED THE PROBLEM BUT AS THE OUTDOOR TEMP ROSE UPWARD OF 60 THE ISSUE BEGAN OCCURRING AGAIN-NO CLUE WHY THE TEMP WOULD MATTER JUST STATING MY EXPERIENCE. CHEVY REALLY NEEDS TO ADDRESS THIS BEFORE SOMEONE GETS HURT. *TR
FROM READING ALL THE POST I DON'T SEE WHY CHEVY HAVEN'T RECALLED THIS TRAVERSE. MY WIFE HAS A 2009 CHEVY TRAVERSE, SHE COMPLAINED SHE WAS HAVING A HARD TIME TURNING THE WHEEL. THEN SHE SAYS IT GOT TO THE POINT WHERE THE WHEEL WOULD LOCK UP MID TURN. I DROVE IT AND EVERY NOW AND THEN I FELT IT GET A LITTLE STIFF. BUT ONE DAY ON THE WAY HOME FROM STORE I'M DRIVING, AT A LIGHT TURNING RED I TURN, THE CAR IN ON COMING TRAFFIC DECIDE NOT TO STOP. I HAD PLENTY OF TIME TO TURN AND GET OUT HIS WAY (SO I THOUGHT) MID TURN THE WHEEL LOCKED. I HAD TO HIT THE GAS TO GET OUT OF THE WAY, INSTEAD OF MAKING THE LEFT TURN I ENDED UP MAKING A U-TURN AND WAS ALMOST REAR-ENDED. TOOK CAR TO DEALER, THEY TELL ME THE RACK IS GONE AND IT WILL COST $1400, WELL I JUST PAID MY GIRLS COLLEGE TUITION AND I'M A LITTLE SHORT OF $1400 ABOUT $1399. SO I HAD TO HAVE MY WIFE PARK THE CAR UNTIL WE CAN GET THE MONEY TO GET IT FIXED, BUT IF THEY KNOW OF THE PROBLEM WHY DON'T THEY DO THE RIGHT THING. I'M JUST GLAD I WAS DRIVING WHEN THIS HAPPENED AND NOT MY WIFE OR MY DAUGHTERS. *TR
WHILE TRYING TO TURN INTO A DRIVEWAY THE STEERING WHEEL BECAME EXTREMELY HARD TO TURN. THIS HAS HAPPENED MULTIPLE TIMES- TOO MANY TO COUNT ACTUALLY. GM SHOULD STAND BEHIND THEIR PRODUCTS AND FIX THE STEERING ISSUES WITH THESE VEHICLES. *TR
THE RACK AND PINION ON MY TRAVERSE IS LEAKING. THE MECHANIC SAID THEY HAD THE SAME THING ON A COUPLE OTHER 2009 TRAVERSES THAT HAVE COME THROUGH THEIR SHOP. THIS IS A $1,000-$1,200 REPAIR THAT IS COMMON FOR THESE VEHICLES AT THIS MILEAGE. THIS WILL ALSO MAKE THE POWER STEERING PUMP GO OUT AND NOT BE ABLE TO TURN. WHY HASN'T THIS BEEN RECALLED YET? THIS IS SOMETHING THAT NEEDS TO BE LOOKED INTO BY THE GOVERNMENT/GM AS TO HOW MANY OF THESE SIMILAR ISSUES HAVE BEEN REPAIRED BY DEALERS. THIS NEEDS TO BE A COVERED RECALL. OBVIOUS WEAK WORKMANSHIP OF THIS PART. *TR
AROUND JUNE 8, 2013 VEHICLE DASH BOARD SHOWS AIR BAG SERVICE REQUIRED AND AIR BAG SERVICE INDICATOR ON, ALSO NOTICE WHILE SITTING ON PASSENGER SEAT, PASSENGER AIR BAG INDICATOR SHOWS OFF . CONTACTED TO DEALER AND GOT REPAIRED AFTER PAYING $107 ON JUNE 10,2013, WHICH WAS CHARGED FOR NEW FUSE . AGAIN SAME ISSUE ACCRUED ON AUGUST 19, 2013 CONTACTED DEALER. OWNER CONTACTED ON AUGUST 22, 2013 CHEVROLET CUSTOMER DEPARTMENT THROUGH ONSTAR REPRESENTATIVE, FROM HER NO SATISFIED ANSWER RECEIVED AND THEY MENTIONED THERE IS NOTHING PROBLEMATIC IN VEHICLE MODEL HISTORY. *TR
STARTING IN JUNE OF LAST YEAR, THE POWER STEERING IN MY CAR GOES OUT SUDDENLY WHEN MAKING TURNS AT SLOWER SPEEDS. IT HAPPENED INTERMITTENTLY LAST SUMMER, DIDN'T HAPPEN MUCH OVER THE COLDER MONTHS AND NOW HAPPENS JUST ABOUT EVERY TIME I MAKE A TURN. USED TO ONLY HAPPEN WHEN TURNING INTO PARKING SPOTS, HAS NOW HAPPENED A FEW TIMES WHEN TURNING ON TO SIDE STREETS. A FEW TIMES I ENDED UP ON THE BERM OR GRASS BECAUSE THE WHEEL WAS SO HARD TO TURN. THE POWER STEERING GOES OUT WITHOUT WARNING. I'M AFRAID IT MAY HAPPEN WHEN GOING AT HIGHER SPEEDS AND I'LL END UP IN A BAD ACCIDENT. I'VE HEARD THERE IS A CLASS ACTION LAWSUIT AGAINST GM FOR THIS VERY PROBLEM, BUT HAVEN'T HEARD IF IT'S BEEN RECTIFIED. IT'S RIDICULOUS THAT THESE CARS HAVE NOT YET BEEN RECALLED! GM IS PUTTING MILLIONS OF LIVES IN DANGER. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 78,000. *TR
AT LOW SPEEDS THE VEHICLE IS EXTREMELY HARD TO STEER. PARKING LOT MANEUVERS, TURNING AT A STOP SIGN OR LIGHT, AND OTHER SLOW SPEED TURNS ARE VERY DIFFICULT TO MAKE FOR ME AND ESPECIALLY MY WIFE WHO IS THE PRIMARY DRIVER. I'M NO BODY BUILDER BUT I DO WORKOUT BUT IT IS STILL VERY DIFFICULT FOR ME TO CONTROL THE DIRECTION OF THE VEHICLE'S TRAVEL AT LOW SPEEDS. THROUGH TRAVERSEFORUM.COM I HAVE LEARNED THAT OTHER TRAVERSE LT AND LTZ DRIVERS HAVE EXPERIENCED OR ARE EXPERIENCING THE SAME PROBLEM. THE LS MODELS DO NOT HAVE THIS PROBLEM AS THEY HAVE NO STEERING GEAR VALVE SOLENOID WHICH THE LT AND LTZ MODELS DO HAVE. I HAVE CHECKED THE POWER STEERING FLUID RESERVOIR AND IT IS AT THE PROPER LEVEL. GM NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEONE WRECKS OR CAUSES A WRECK BECAUSE OF THIS EXTREMELY DIFFICULT STEERING PROBLEM. LUCKILY IT IS ONLY OCCURRING AT LOW SPEEDS. I HAVE ORDERED THIS SOLENOID WHICH IS ON BACKORDER WHICH IMPLIES TO ME THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. WE ARE HAPPY WITH THIS VEHICLE AND CHEVROLET/GM, HOWEVER, THIS ISSUE NEEDS TO BE ADDRESSED BY GM AS A SAFETY RECALL IN MY OPINION. *TR
STEERING STARTED TO VERY SLUGGISH WHEN MAKING A SLOW TURN (PARKING, TURN TO DRIVEWAY ETC.) SOME LOW NOISE DEVELOPED AND A LOUD SQUEAKING IN THE STEERING COLUMN FOLLOWED. LOUD ENOUGH TO MAKE PASSENGERS ASK ABOUT IT. WENT TO DEALER AND ASKED IF THEY HAD A FIX. WAS TOLD THAT I NEEDED TO HAVE THE OIL IN THE POWER STEERING REMOVED AND UNIT CLEANED, AND NEW OIL ADDED...........PRICE QUOTE WAS +-$ 230.00. ASKED IF THERE WAS A RECALL AS THIS SEEMED A LITTLE STRANGE, WAS TOLD NO ! SO I ASKED IF THIS WAS A FIX FOR THE PROBLEM? WAS TOLD NO! THAT THIS PROBLEM WOULD RETURN ALMOST AT ONCE. ASKED IF THIS WAS IN ANYWAY DANGEROUS? GOT A NO COMMENT. AM NOW WAITING A CALL FROM DEALER AFTER TELLING SERVICE MG. THAT I HAD MIS-GIVINGS ABOUT LETTING MY WIFE DRIVE AS HE HAD MENTIONED THE POSSIBLE FAILURE OF THE UNIT. TO SAY NOTHING OF THE POSSIBLE LOSS OF ANY RESALE VALUE. *TR
2009 TRAVERSE THAT WILL NOT TURN!! NO NOISE FROM THE POWER STEERING PUMP, JUST DRIVING ALONG AND ALL OF A SUDDEN THE CAR WILL NOT TURN!! THIS NEEDS TO BE RECALLED!! THIS IS RIDICULOUS CHEVY WON'T COVER THIS PROBLEM! RESEARCHED ONLINE AND THERE ARE HUNDREDS OF CUSTOMERS WITH THIS SAME PROBLEM! *TR
ON MY WAY TO AN APPT TRAVELING ABOUT 45 MPH. HEARD A LOUD WHINING SOUND, SO I DECREASED MY ACCELERATION. NOISE WENT AWAY. THERE WERE NO SENSORS/LIGHTS SIGNALING THAT ANYTHING WAS WRONG NOR DID THE CAR PERFORM ANY DIFFERENT THAN BEFORE THE NOISE OCCURRED. I NOTICED THAT SOMETHING WASN'T RIGHT WHEN I TRIED MAKE A TURN THAT LEAD TO MY DESTINATION. IT WAS MUCH HARDER TO TURN MY WHEEL. I CONTINUED TO MY APPT BUT WHEN I TRIED TO PARK, I REALLY HAD ISSUES BECAUSE MY STEERING WHEEL WOULD BARELY TURN IN ANY DIRECTION. AFTER MY APPT, TOOK MY CAR TO PEP BOYS FOR THEM TO CHECK THE POWER STEERING FLUID LEVELS. THE EMPLOYEE SHOWED ME THAT THE LEVELS WERE FINE & THAT I SHOULD CONTACT MY DEALERSHIP. I DROVE HOME BUT I HAD A VERY HARD TIME ESPECIALLY WHEN I WAS TRAVELING AT SPEEDS LOWER THAN 25 MPH. I DIDN'T ATTEMPT TO DRIVE THE CAR UNTIL MONDAY MORNING WHEN I TOOK IT TO THE DEALER I BOUGHT IT FROM. I TOLD THEM WHAT IT WAS DOING & ASKED THAT THEY LOOK AT IT. THEY CALLED ME AT WORK AND SAID THAT I NEEDED A NEW POWER STEERING PUMP AND A RACK & PINION STEERING GEAR PLUS AN ALIGNMENT. ALL TOTAL I WOULD BE SHELLING OUT $1100 FOR AN ISSUE THAT I SHOULDN'T HAVE WITH A 3-YR-OLD CAR WITH ONLY 41K MILES ON IT!! I CALLED GENERAL MOTORS TO FILE A FORMAL COMPLAINT BECAUSE NONE OF THIS WAS UNDER THE POWERTRAIN WARRANTY ON THE CAR. I ALSO WANTED TO FILE A COMPLAINT BECAUSE I NOTICED THAT THIS IS A COMMON ISSUE AFTER I RESEARCHED IT ON THE INTERNET. THEY TOOK MY COMPLAINT BUT TOLD ME THERE WAS NOTHING THEY COULD DO SINCE THERE WAS NO RECALL ON THE CAR FOR THIS ISSUE. I AM MAKING THIS COMPLAINT HERE BECAUSE SOMEONE IS GOING TO DIE IF THIS ISSUE DOESN'T GET FIXED THROUGH A RECALL. AND IT'S A SHAME THAT HARD-WORKING PEOPLE HAVE TO MAKE A COSTLY REPAIR SUCH AS THIS ON A CAR THAT'S NOT EVEN 5 YEARS OLD & WITH MINIMAL MILEAGE. PLEASE MAKE GM RECALL THIS!!!!! *TR
I WAS TOLD AT THE ANNUAL INSPECTION THAT THE RACK AND PINION WAS SLIGHTLY LEAKING AND WILL NEED TO BE REPLACED IN THE FUTURE. IT ALSO KNOCKS WHEN EVER I TURN AT SLOW SPEED. *TR
AT SLOWER SPEEDS, DRIVER PERIODICALLY UNABLE TO TURN STEERING WHEEL. NEVER HAPPENED ABOVE 40 MPH, BUT GOT MORE AND MORE FREQUENT OVER ONE MONTH PERIOD OF TIME. WAS MOST FREQUENT WHEN TURNING INTO PARKING SPOTS OR WHEN MAKING SHARPER TURN AT SLOW SPEEDS. THIS WAS NOT A CASE OF OVERSTEERING. *TR
WHILE PARKING THE CAR, THE STEERING WHEEL WOULD NOT TURN. IT WAS AS IF THE POWER STEERING QUIT WORKING. I HAVE ALSO NOTICED THE VEHICLE IS BECOMING HARDER TO TURN WHILE IN MOTION. AFTER DOING SOME RESEARCH ON THE 2009 TRAVERSE, I FOUND THIS TO BE A COMMON PROBLEM WITH THE STEERING. THIS IS A HUGE SAFETY ISSUE. I WOULD NOT BE REPORTING THIS EXCEPT THAT IT IS A COMMON PROBLEM. I FEEL THAT THE POWER STEERING AND THE RACK AND PINION SHOULD BE RECALLED ASAP FOR THIS SAFETY CONCERN. WE DON'T NEED ANYONE'S STEERING TO GO COMPLETELY OUT AND NOT BE ABLE TO CONTROL THE VEHICLE WITH HAS ALSO HAPPENED ACCORDING TO MY RESEARCH CAUSING ACCIDENTS. *TR
MY WIFE IS THE PRIMARY DRIVER OF OUR 2009 TRAVERSE. I WAS DRIVING IT ABOUT A WEEK AGO AND NOTICED THE POWER STEERING MOTOR WHINING. WE HAD AN APPOINTMENT FOR SERVICE ON THE 26TH AND I REPORTED IT TO THEM. BASICALLY AT SLOW SPEEDS WHEN TURNING YOU COULD HERE THE MOTOR WHINING. THEY STATED THAT THE POWER STEERING PUMP NEEDS TO BE REPLACED ALONG WITH THE RACK DUE TO LEAKING (WHICH WE HADN'T NOTICED PREVIOUSLY). THE REPAIR IS ESTIMATED AT $1800. I HAVE READ WHERE PEOPLE HAVE LOST THEIR POWER STEERING RIDING DOWN THE ROAD, THAT HASN'T HAPPENED TO US, YET.. *TR
I TOOK IT IN BECAUSE THE A/C STOP WORKING AND THEY FOUNDED THE LEAKED. ALSO MENTIONED A RECALLED BUT DIDN'T LIST ON MY RECEIPT. MY LOW BEAM HEADLIGHTS BURNED OUT TOO. I THINK THERE IS AN ELECTRICAL PROBLEM BUT THE DEALER WON'T ADMIT. CLAIMED REPAIRS ARE NORMAL WEAR AND TEAR. I WISH THEY HAD TOLD ME THIS BEFORE I BOUGHT THIS CAR BRAND NEW. *TR
CAR IN REPAIR SHOP GETTING NEW INTERMEDIATE STEERING SHAFT, MECHANIC STATED THAT RACK& PINION WAS SEEPING OIL ON BOTH SIDES.WILL NEED REPLACED SOON, VEHICLE HAS 51000 MILES. *TR
WHEN MAKING TURNS INTO PARKING SPACES, A DRIVEWAY, SHARP OR WIDE TURNS IT SEEMS THE POWER STEERING GOES OUT. I CAN HARDLY TURN THE CAR AND HAVE ALMOST BEEN IN SEVERAL ACCIDENTS. BASED ON THE COMPLAINTS ONLINE AND ON THIS SITE IT APPEARS TO COST SEVERAL HUNDRED TO THOUSANDS OF DOLLARS TO REPAIR. TO ME THIS IS A SERIOUS SAFETY ISSUE. *TR
TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE POWER STEERING STOP WORKING AND A RESULT, HE CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING AND RACK AND PINION MIGHT BE DEFECTIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 90,000.
AT SLOW SPEEDS SUCH AS ENTERING A PARKING SPACE OR MAKING A TURN ONTO A SIDE STREET THE STEERING SIMPLY LOCKS UP. MORE DIFFICULT THAN SIMPLY DRIVING A CAR WITHOUT POWER STEERING. NO ACCIDENT YET BUT MY WIFE DRIVES IT DAILY AND I'M AFRAID ITS ONLY A MATTER OF TIME BEFORE SHE GETS HIT DUE TO LACK OF ABILITY TO REACT QUICKLY. I HAVE FOUND HUNDREDS OF TRAVERSE OWNERS HAVING THE SAME ISSUES WITH THE SAME VEHICLE AT THE SAME MILEAGE. THIS NEEDS TO BE ADDRESSED BY GM. A RECALL NEEDS PUT INTO EFFECT AS REPAIRS ARE COSTLY. I'VE SEEN FROM$850 TO OVER A THOUSAND. THIS IS TOO COSTLY AND IMPORTANT A REPAIR FOR AN AUTOMOBILE WITH SUCH LOW MILEAGE. FLUID LEVELS WERE FOUND TO BE LOW ONCE. FLUID WAS TOPPED OFF BUT ISSUE REMAINS. ABSOLUTELY NO SIGNS OF LEAK UNDER VEHICLE. IT IS SPOTLESS. *TR
Data synced from NHTSA on May 4, 2026