2016 Chevrolet Traverse Complaint Log

The vehicle only has 145,xxx miles and I experience a "shudder" which could be caused by torque converter issues, often felt at highway speeds (approx. 40-60 mph).

There is an open recall on my 2016 Chevrolet Traverse that I have been trying to get resolved for almost 2 years. I finally opened a case with GM (#{XXX]) back on February 15, 2026 in an effort to escalate the repair. I received a call from a GM rep who has been less than helpful telling me the recall was completed in February of 2024 at a dealership in South Carolina. I explained to him that my vehicle is housed in Florida and has never been to South Carolina. It is clear he is not interested in finding a resolution to my issue. He calls once a week to inform me he's working on it and will get back to me next week. This has been going on for a month. My grandchildren are often passengers in this vehicle and I have major concerns for their safety. It should not take 2 years to get this issue resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and informed that parts were in the warehouse, but no assistance was provided. The contact had not experienced a failure.

Transmission solenoid. Common. Needs to be reported. Its know as the week link to this vehicle. The manufacturer knows and there are many complaints. This vehicle needs to be recalled. Safety concern while driving.

The contact owns a 2016 Chevrolet Traverse. The contact was notified of NHTSA Campaign Number: 23V334000 (Air Bags). The local dealer was made aware of the issue and stated that parts were not yet available. The contact was informed that a call would be received when parts became available; however, the contact had not yet received a call. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were on backorder. The manufacturer was made aware of the issue and confirmed that parts were on backorder. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Chevrolet Traverse. The contact stated that the vehicle was retrieved from a dealer after a recall regarding the air bags; however, while driving approximately 25 MPH and depressing the accelerator pedal, the vehicle lunged forward. The contact stated that the Stability Control warning light illuminated. The contact drove the vehicle back to the dealer, and the dealer was unable to determine the cause of the failure. The contact stated that the vehicle remained with the dealer for 2 months and the dealer attempted to perform the air bag recall again. The contact stated that later, when the vehicle was picked up, while his wife was driving at an undisclosed speed, the Stability Control warning light illuminated, and the vehicle lunged forward while the accelerator pedal was depressed. The vehicle was taken to another dealer but was not yet diagnosed or repaired. The manufacturer was informed of the failure and had referred the contact to the second dealer. The failure mileage was approximately 140,000.

Front lights started dimming about the middle of April 2025 and now both back lights are out at the same time on June 3rd 2025.The car makes a rough grinding noise as it switches gears.

I had to replace the timing chain. I had to replace the Torque Converter. New issues: Interior lights on the dash and radio have been going out while driving. Message center warning has been not working sometimes when using remote start in winter. Sometimes it just goes blank while driving.

The blindspot modules are put behind the wheel well in the bumper exposed to the elements. Water gets in these modules and cause them to swell and fail. Each module is sold at the dealer for $340 a piece and gm recommends you replace both along with the wiring harness. This job if done at the dealer is costing consumers $1300-$1600. If you replace the modules yourself then the dealer charges you a programming fee of $195-$215 in my area. This is a design flaw and other GM vehicles like the Acadia have a recall. Why doesn’t the Chevrolet Traverse have the same?

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

My vehicle has had issues starting off and on with in the last year of having the vehicle. I replaced the battery and alternator. and now we think it's the neutral safety switch. I went to go check the recalls and I see that I had a recall on the front air bag module needs replaced too. I have not received anything in the mail by the dealership or calls.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

the transmission lost power and almost caused an accident with the vehicle behind me

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Nothing has happened currently but I have reported this issue to have it serviced and was told that since the status is stuck in limbo there is nothing I can do, this isn’t safe for me nor my family taking that risk every day as a every day driver.

We had breaker replaced in May of 2023 and less then a year later we had to have our front breaks replaced again. Only to have to replace them again 3 months later. We have been told the brake system on the Chevy traverse that they are the size of a Honda accord why that is a car size? What the heck this should not be allowed something needs to be done.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number:23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts not available.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unresolved recall

Recall for defective air bag was issued May 10, 2023. Over one year later, there is still no remedy available. Manufacturer Recall Number: N232404980. NHTSA Recall Number: 23V334

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Concerned that the airbag recall has been a known death threat for over a year with still no replacement parts. If the parts can't be procured I should be provided a new equivalent car, shouldn't I? It's anxiety inducing to know I could be killed by supposed safety features in my vehicle.

I would like the recall defect fixed on my vehicle. It’s been a year since the recall came out. It’s a serious recall involving possible loss of life and no consumer should be exposed to this deadly risk. Make GM move forward and quickly fix this defect in its cars.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Can't trade vehicle in due to recall not being fixed by GM

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Car seat will not lock into rear facing mode consistently. It slides right through the lock and requires me to turn it back into the lock again. It just spins on the base and I’m worried in a crash the locking mechanism will cause his seat to fly off. I have a video showing what it does.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The big problem when I drive is that it is not safe, it jerks when I start to accelerate. I took it to the nearest dealer to have the problem fixed. And they do not want to fix the problem and now I just want to get this vehicle off the roads. I do not want to cause an accident and put my family at risk.

Passenger side mirror exploded randomly

The contact owns a 2016 Chevrolet Traverse. The contact received notifications of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Still waiting for a resolution to the recall notice.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

There has been a recall regarding the airbags for a year now and there's still no remedy available. This is a safety recall that they say could result in death of driver if the airbag module were to explode. This needs to be repaired.

Recall was reported 5/10/2023. I have brought my vehicle to Chevy dealership. Remedy still not available. I am driving with risk of air bag inflator rupture and metal shrapnel. I feel as if this is an unsafe situation and Chevy is not offering any solution.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

WE HAVE TRIED SEVERAL TIMES TO GET A NEW AIRBAG INSTALLED. IN FACT, WE HAD AN EARLY MORNING APPOINTMENT WITH CONCORD CHEVROLET TO HAVE NEW AIRBAGS INSTALLED THAT WERE RECALLED. SOUNDS DANGEROUS TO US IF WE SHOULD BE IN AN ACCIDENT THAT THEY WOULD FIRE METAL PARTS AT US RISKING OUR LIVES. MY HUSBAND TOOK THE CAR IN AS PROMISED, AND WHEN HE GOT THERE THEY SAID THEY DIDIN'T HAVE THE REPLACEMENT AIRBAGS. WHAT IS GOING ON? IT'S BEEN MONTHS NOW. WE DRIVE THE CAR AND PRAY THAT WE DON' GET IIN AN ACCIDENT NEEDING AIRBAGS. CHEVROLET HAS GOT TO FURNISH THEM SOON! NO MORE WAITING AROUND. IS THERE ANY OTHER PLACE WHERE WE CAN FIND THEM???

The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

June 2023 I received notice of a recall. As of today the parts for recall are still unavailable with no ETA. This is taking too long while putting me, a driver, at risk of injury or death if airbag goes off.