NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Chevrolet Traverse. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
As of 10May2023 the Driver Front Airbag Inflator May Rupture and could cause death to occupants of the car. All in my car are at risk for metal parts flying in the cabin of the SUV if the airbag inflator ruptures. This could cause death per recall notice. I called all the dealers near me and GM no one can get the parts to fix this potentially life threatening defect. Please help them get the parts for fix my SUV. I am really not comfortable driving knowing my airbag could kill all in my car. No warning signs for this, but there would not be. I gained knowledge of this from the manufactures notice. Please help Rudy from Lester Glenn Chevrolet of Freehold NJ 18334350597 get the part for my 2016 Traverse, if possible by Saturday. Thanks
Still waiting to get the repair done on this recall,it's been since May 2023 and still not fixed..This isn't in a timely matter.Just glad nothing has happened yet to injure my wife from this defect.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owned a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (AIR BAGS) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Been over a year and there is still no parts to fix this open safety recall.
Campaign ID is 23V334. I received recall letter from GM but parts are not available and letter does not state when they will be available. Vehicle has not been driven since read of recall in media in May. Recall stated that rupture of airbag could result in death which with that risk effectively prevents vehicle from being driven. Unacceptable.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Airbags have been on recall. Received a letter from Chevy May 2023 of last year. At this time they still don't have a solution. Says if Airbag deploys could possible shoot small pieces of metal. Very unsafe to have on the road.
It has been a year since the recall on my vehicle with no remedy to the fix that needs to occur. Having a vehicle with an airbag the could cause more harm when in an accident isn't exactly safe to drive. I would like to know when this remedy will be completed due to the fact that I will also be having a teen driver soon and don't feel safe with her driving my car with this airbag defect.
I was notified over a year ago of a manufacturer defect in the airbag of my 2016 Chevrolet Traverse that could potentially cause the airbag to explode when deployed. There have been incidents of people dying from this defect, yet no fix is available more than a year later.
While driving on a highway (65mph) the vehicle shuddered (as if running over rumble strips), the alert “Service Stabilitrak” appeared simultaneously with “Low engine pressure” message and simultaneously the Car entered limp mode. No CEL. Started car, car lunged a few feet and entered limp mode with no CEL. Would recommend alert that one is in reduced engine state.
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Automatic transmission failure at only 62,169 miles. No reverse, slipping in drive. Towed 2016 Chevy Traverse to AAMCO Transmission Total Car Care and had to replace the transmission.
Power steering pump in the car had low pressure causing the steering wheel to barely turn or have a hard time turning the wheel. This put me and my family at risk while driving because when making turns it would feel like it was locking up which almost would cause accidents not being able to turn the wheel all the way to make the turn. I ended up having to pay 1309 to have a new power steering pump put in.
The contact owns a 2016 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Transmission failed and was replaced with a brand new one. Three weeks later the transmission started slipping again causing it to go back into the shop. It has now been in the shop for over three months with no idea as to what is causing the problem. Dealership confirmed it’s the same problem that occurred last time.
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Rack and pinion steering is failing at 66,000 miles on a 2016 Chevy Traverse. This is low mileage for a vehicle to lose this function and a safety concern should the steering fail at speed and needs to be investigated. There are other complaints by Chevy owners for the same problem across several model years of this vehicle.
The contact owns a 2016 Chevrolet Traverse. The contact stated that after retrieving the vehicle from the local dealer after a routine oil change, the contact became aware that the driver’s side front door had to remain opened for the driver’s side rear door to be opened. Additionally, the contact stated that there was a piece near the driver's side door plastic trim that was sticking out and would scratch the plastic trim near the driver's side rear door. The vehicle was taken back to the local dealer and the plastic trim along the driver’s side door was replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
Vehicle stalled going down the road. Warranty covered for new engine replacement. Then it was found that the transmission was no good. Warranty paid for new transmission. Vehicle still acting like it wants to stall after new engine, transmission, and battery. Would like to know what caused the problem to begin with and would like a full repair of the vehicle.
I routinely get my car checked and fixed at Jeff Wyler Chevrolet of Columbus in Canal Winchester, OH. I can’t believe that my 2016 Chevrolet Traverse transmission pump and gasket, also my reseal oil pan has to be replaced this soon. This should have a recall. I’ve had to pay a total of $5,568.72
No fix after 2 years, not conformable holding a mine while driving
Transmission failure- complete failure and required total replacement, car only has 73,000 miles. There were no warning lamps on or errors. Received a notice from GM that the car was in good condition via On Star also. Had three separate mechanics review issue. Issue appear couple weeks ago. Safety Issue!!!!!!!!!!!!
The contact's mother owns a 2016 Chevrolet Traverse. The contact stated that as the vehicle was making a left turn at approximately 10 MPH, and entering a side street, the vehicle was crashed into by an ambulance that was not on call. The vehicle was struck on the passenger side door. From the force of the impact, the vehicle was spun to the left, and into a utility pole, and crashed the rear end. The side passenger door and the rear end were crushed from the impact. The passenger door damage had been rated by the police report as a "7" and the damage to the rear was rated as a "2". The ambulance went off of the roadway down a ditch and into a large pond. Both vehicles were undrivable and had to be towed from the scene. The contact's mother and her stepfather were transported by ambulance to a hospital. The driver and 2 passengers of the ambulance were also transported by ambulance to a hospital and later released. The contact's mother was taken by ambulance to a trauma center and the stepfather was airlifted to the same trauma center. The stepfather died at the trauma center's ICU from blunt force trauma to his head. The mother had head injuries that were not severe, however she had suffered a broken neck termed a "hang man's fracture," she had also suffered three breaks to her back. The mother had suffered broken ribs on the right side "2 through 12" and the left side ribs "2 through 11," the mother had a broken rib that penetrated her diaphragm and punctured her liver. The mother had also suffered a broken clavicle on her right side. The mother had also suffered a pelvic fracture as well as bruising on her legs and arms. The contact stated that her mother had had her intestines torn away from the connective tissues in her abdomen. The contact stated that none of the air bags had deployed in the vehicle. The vehicle had been towed to an impound lot and was still awaiting further inspections and analysis by the Texas Department of Public Safety. The police had written a report. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Something is happening to cause delayed shifting in this vehicle without warning or any rhyme or reason to it. One moment you're going 40 and all is well then suddenly the rpms go high the car slows way down and doesn't want to shift. There is no light to indicate the issue and no codes so no way to tell what to fix also no warning as to when it will happen. This car has become so unpredictable with it's shifting we have opted to park it and look into the transmission. This seems to be a common problem with Chevy traverse wish I had known that when I purchased it and I don't want to think what would happen if we were driving on the interstate.
The car was broadsided on Interstate 40 Westbound outside of Knoxville, TN on 3-12-22 by a Tractor Trailer and totaled. The airbags did not deploy allowing the driver to hit her head on the window of the vehicle causing her head trauma. In Oct of 2021 The same vehicle hit a 200 pound dear head on at 65mph and destroyed the front end and the air bags did not deploy then either.
Vehicle has had 3 separate occurrences - January, October and November of 2021 - the vehicle suddenly losing its "power" by not accelerating over 40 mph, hard shifting to where it jerked uncontrollably. The dash board message center would say "service stabilitrak" "service traction control" "traction control off". The orange traction control light was also Illuminated on the dashboard. No check engine light was presented, and no codes were stored in the computer. 1s occurrence dealership changed battery, 2nd occurrence could not find an issue, customer refused vehicle back so dealership cleaned ABS tone rings. On all occurrences the customer was close to being rear ended on the major interstate due to losing sudden power. Dealerships are only able to "guess" on repair, due to no codes being stored in the computer. Many complaints for the same issue can be found in a Traverse Facebook group, on Google, and many other personal Traverse owners. There needs to be an open recall and investigation with this issue. None of these fixes are covered under the warranties, and customers must pay out of pocket as the dealership has it coded under "maintenance".
The contact owns a 2016 Chevrolet Traverse. The contact stated that while operating the vehicle, an abnormal moaning sound was present coming from the steering wheel while turning in either direction. The steering wheel had become stiff while turning. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified. The contact indicated that the vehicle was previously serviced regarding a power steering failure. No further information was available. The failure mileage was 108,000.
Transmission went out on my way to work the vehicle shut off after I was stopped at a red light when it came time to move forward it bucked and shut off I finally made it to work then had it towed for repair
Replaced the transmission in 2018, transmission went out again in 2021. Power steering also had to be replaced in 2021. The initial transmission repair was covered under warranty but not the subsequent transmission nor the power steering were covered under warranty. There are less than 95,000 miles on the car.
The power steering pump went out on my 2016 Chevy Traverse which has 34,700 miles on it. At low RPMs the pump would intermittently fail and lock up the steering wheel. This means that when decelerating and attempting to avoid an accident my power steering could have failed causing me to be unable to avoid an otherwise avoidable accident. I was close to hitting another car in a parking lot when I was turning into a parking spot and the power steering failed, but I was able to slam on the brakes in time. I was able to bring it into a mechanic and get it fixed within two days. They were able to test the system and replicate the issues I was having. $1060.05 later I have a new OEM pump installed. The mechanic informed me that the pump he installed was a superseded part by GM. So GM knows it's a junk part and aren't using it anymore but don't care about the customers who bought the junk part originally. The bad pump has been disposed of by the mechanic. I paid for this out of pocket, and did not show this to the police, insurance, or manufacture. There were no warning lights or other indications that the steering was going out, I was simply driving home from work and noticed an intermittent lose of power steering on 6/2/21. I was able to get the vehicle home and fixed by the mechanic the next day 6/3/21.
EVERY 3 TO 6 MONTHS EITHER LEFT OR RIGHT LOW BEAM HEADLIGHTS (SILVERSTAR H11) ARE GOING OUT. THE AFFECTED SOCKET IS EXTREMELY HOT. EITHER THERE IS A PROBLEM WITH THE QUALITY OF THE HEADLIGHTS OR THEIR IS AN ELECTRICAL ISSUE WITH THE SOCKET THAT KEEPS BURNING THESE BULBS OUT PREMATURELY.
MY VEHICLE WAS PARKED, THEN I STARTED IT UP AND THREE ERROR MESSAGES WERE BLINKING: SERVICE TRACTION CONTROL, TRACTION CONTROL OFF, AND SERVICE STABILITY TRACTION. THE LIGHT WITH VEHICLE AND TIRE MARKS BEHIND IT WAS ON AS WELL. WHEN I STARTED TO DRIVE IT WOULD CUT IN AND OUT LIKE IT WAS GOING TO DIE. THE REAR INSTRUMENT PANEL FOR AC/HEAT ALSO GETS EXTREMELY HOT. THE VEHICLE ONLY HAS 52,000 MILES ON IT.
THE POWER STEERING STARTED TO BECOME NON-EXISTENT AT VERY LOW SPEEDS. THE WHEEL IS EXTREMELY DIFFICULT TO TURN WHEN COMING IN AND OUT OF PARKING SPACES OR TURNING AROUND PARKING LOTS OR TIGHT SPACES. THIS IS VERY DANGEROUS AS THE ONLY TIME THE PS CAN WORK IS TO SPEED UP WHICH IS IMPOSSIBLE WHEN MANEUVERING AROUND PARKING GARAGES. IT IS NOW A PERMANENT PROBLEM WITH MY 2016 TRAVERSE AND I NEED IT FIXED ASAP BUT I DON'T SEE ANY RECALL FOR IT. I SEE SEVERAL OTHER SIMILAR COMPLAINTS ON THE SAME 2016 CHEVY TRAVERSE OR WITHIN THE SAME YEAR MODEL. GM SHOULD ISSUE A RECALL FOR THIS ISSUE NOW BEFORE ANY SERIOUS DAMAGE OR INJURY OCCURS!
BATTERY KEEPS DYING INSTALLED NEW BATTERY SAME THING CHEVY FOURM SAYS CABLE FROM BATTER TO ENGINE DEFECTIVE CAME OUT VEHIE BEEN STATIONARY TO START DEAD SAME THING AGAIN HAD TO HAVE CHEVY SERVICE JUMP START US FIRST TIME AN ENGINE HAS LOUD TICKING AND SLUGGISH AT LOW HEAT VEHICLE WAS PURCHASED CERTIFIED PRE OWNED HAVE PUT 3500 MIKE'S IN IT SINCE PURCHASE.
Traction Control pops on my dash to service now, lose power and Van Bucks like missing and and speed cuts way down, very dangerous if you are in traffic, and only had 30,000 miles on Van when started, now i have 31,000
MAKING LOUD SOUNDS WHEN TURNING WHEEL AND IN MOTION I'VE ONLY HAD THIS CAR FOR 4 MONTHS BOUGHT OF DEALERSHIP AND IT HAS MORE THAN 3 ISSUES RELATED TO THE POWER STEER
RE: 2016 CHEVROLET TRAVERSE WITH 56,000 MILES FEB. 2, 2021, I WAS RETURNING HOME FROM RUNNING ERRANDS , PULLED INTO THE DRIVEWAY AND PER MY NORMAL ROUTINE, ROLLED JUST PAST THE GARAGE DOOR OPENING IN ORDER TO BACK INTO THE GARAGE. WHEN I APPLIED THE BRAKE, THE CAR ACCELERATED INDEPENDENTLY TO FULL THROTTLE AND JUMPED ABOUT 10 OR 12 FEET, SIDESWIPED A TREE AT THE CURVE IN THE DRIVE AND TOOK OUT A 4X4 POST HOLDING MY BIRDFEEDER. I CONTINUED APPLYING THE BRAKE BUT COULD NOT STOP THE CAR. BY STEERING, I WAS ABLE TO MISS ANOTHER TREE AND DROVE INTO THE BACK YARD. THE CAR WAS HEADED TOWARD THE BARN ABOUT 50 YARDS AWAY, BUT I WAS ABLE TO GET THE TRANSMISSION INTO PARK. THE AIR BAGS DID NOT DEPLOY WHEN I HIT THE TREE, AND I WAS NOT INJURED. AS THIS WAS ON PRIVATE PROPERTY WITH NO DAMAGE EXCEPT TO THE CAR, A POLICE REPORT WAS NOT FILED. DID $12,000+ IN DAMAGES PLUS 4 WKS TO FIX. THE CHEVY DEALER FROM WHOM THE CAR WAS PURCHASED SAID THEY WOULD HAVE SOMEONE FROM GM TO RUN A DIAGNOSTIC. THAT WAS 2 WKS AGO AND THEY STILL HAVE MY CAR BUT HAVE DONE NOTHING AS OF YET.