2023 Chevrolet Traverse Complaint Log

I HAD 2 MILE HR FRONT SIDE INPACK IN A PARKING LOT WHITCH PUSHED ME INTO ANTHER PARKED CAR .THEN AT THAT POINT MY CAR WENT INTO AT A HIGH RATE OF SPEED .I HAD BOTH FEET ON THE BREAK NO HELP .I PROCEEDED TO HIT OTHER CARS AFTER THE 3RD AND 4RD CAR IT FINALLY QUIT .THIS WAS AT A SMALL AIRPORT THANK GOT NO ONE WAS COMING OUT OF THE AIRPORT .I DID EVERYTHING I COULD TO STOP THIS CAR .IT JUST KEPT PICKING UP SPEED .

See attached document for complaint

The contact own a 2023 Chevrolet Traverse. The contact stated while the vehicle was turned off and parked in the garage, the exterior and interior lights started flashing, the horn started honking continuously, and the windshield wipers activated. Additionally, the doors locked and unlocked inadvertently and stopped when the vehicle was in drive(D). The vehicle was taken to the dealer where it was diagnosed that the computer module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 17.

Transmission and valve box stopped functioning in the middle of driving. As a result, the car was stuck in 1st gear.

I was trying to park on a little steep driveway. Somehow I got out of the car when it is D gear. In seconds I realized the car is moving forward and jumped right back in the car, hit the brakes and switch D to P. The car didn't stopped. I remember buckled up sign on display and I did. Then I pushed the start button tried to stop and start it again, the car didn't stopped. The car continued to move down from driveway to backyard down the slope hitting and badly damaging a tramboline and a chair on its way and only stopped after hitting a tree. Then the engine worked when I pushed start button.I was able to reverse back to driveway again. I was lucky the kids were at school and there was a tree stopping the car to fall the little creek at the end of property line. Did I forget the car in auto shut off or simply shut the engine while it is on D? I am not sure exactly when I was able to switch gear P, it was before or after the buckle up sign. I don't remember any other warnings like "switch D to P to Park" before I left the car.(Normally it says) This acccident happened the day after we took it to service for 10k milage maintenance , oil change ,tire rotation, 27. Inspection. I am suspecting a main system malfunction because, after it came back from the 10k maintenance service, it was giving a strange alarm sound at random times when driver door opens. Alarm was louder and faster then normal warnings like remote left in the car etc. and there wasn't any warning on the display, indicating what it was about. I am suspecting power terrain and brake failure too. I don't know if my car does have an auto brake to stop itself and avoid sliding down a slope when driver is out of the car. I don't know if my car has a sensor showing if the driver is seated or not. Overall I experienced a dangerous situation and my attempts to stop it was unsuccessful.

the vehicle unexpectedly loses propulsion and or mechanical park,there is increased risk of crash or roll-away

After purchasing our vehicle we noticed back up camera view was switch to a globe view and noise in vehicle when driving over 40 mph that sound like electric wires shorting. Took to dealership they said they did updates to information center. After a few days it continued to do the same issues. Called dealership back and they took another look at it and said they once again pushed out a large update. Well vehicle continued to have same issues with addition of now rear view camera is going while in drive. Stereo screen gets all glitched up. Took it back and they kept it for a week and claimed they replaced stereo next day after picking it up it continues to have same issues and now my apple CarPlay doesn’t work. They claim I need WiFi to have it connected. Which is a lie it was working before they replaced stereo. I have contacted GM regarding all this. There is an open case. We have only had our traverse for 3 months. I have videos as well that my children have taken while reverse camera is going while I’m driving in drive.

The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Headlights , especially high beams are positioned too high. High beams literally illuminate treetops without placing even one lumen of light on the surface of the road. Dealer claims lights meet manufacturer specs and won’t/can’t adjust them.

On April 17, 2023 I was on my way home from work and got a message " Battery Saver Mode Activated." I checked the voltage and it was at 11.4. By the time I got home, the voltage had gone down to 10.3. I took the vehicle to the dealership on April 19, 2022 for repair. It was a bad alternator. On June 29, 2023, my family and I were on vacation and at a hotel in North Little Rock, Arkansas. I got up the next morning, 0330, and started the car and I got a message, " Battery Saver Mode Activated." I checked the voltage. It was at 11.3. I had to drive to the nearest truck stop so we would not be stranded on the side of a dark highway. The battery light came on and a message came up something like, "Charging system low. Vehicle could stall anytime." The battery light remained on. We made it to the truck stop, voltage was at 10.1, and I had to call a tow service to take my vehicle and my family to the nearest dealership in Stuttgart, Arkansas. It was another bad alternator and was repaired again and returned to me on August 4, 2023. Both instances, I was on busy highways with no gas stations for miles and not very good cell service. I live in Texas and the weather was hot and I had my son, my granddaughter, and 3 dogs with me. I couldn't get the windows down because the battery was dead. I contacted the manufacture. The vehicle is available for inspection upon request and has not been inspected by the manufacture as of yet.

The contact owns a 2023 Chevrolet Traverse. The contact stated while driving up the driveway, the 4WD and all-wheel drive became inoperable. The passenger's side front tire was spinning and making an abnormal sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sun gear needed to be replaced, a tire rotation test was performed, and the rear differential was replaced. The tire test was performed and failed. The failure recurred. The manufacturer was contacted, and the engineer informed him that the vehicle was working as designed and that another engineer would be assigned to check the PCU. The failure mileage was approximately 90,000. The VIN was not available.

The car is equipped with an automatic light feature designed to activate in low-light conditions, such as early mornings or evenings. However, the system only triggers when it is completely dark. Even in very low sunlight, the lights do not turn on, which can be dangerous as the car may not be fully visible on highways

After owning new vehicle for one month the check engine light comes on, return to dealer for service and we are told there is a known issue with 2023 Traverse showing check engine light off the lot. The vehicle is inspected and found that wires from the computer are rubbing/melting against a hot surface in the engine/transmission causing a faulty check engine light.

The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The transmission downshifts hard when in lower gears and sometimes when shifting to.higher gears.

I have requested since April to have the recall fixed on my vehicle with no repairs to date. I have just been told the part is on back order but will let me know when it is available. It’s currently going on a year with no resolution for the known recall.

The contact owns a 2023 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V172000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2023 Chevrolet Traverse. The contact stated that on numerous occasions while driving at approximately 25-30 MPH, the vehicle unintendedly downshifted without warning. The contact then stated that he heard an abnormal buzzing sound coming from the hood of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact was then made aware that the VIN was included in the NHTSA Campaign Number: 23V172000 (Power Train) however, the parts to do the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 2,000. VIN tool confirms parts not available.