2023 Chevrolet Traverse

Driving down the interstate the main screen went out completely, GPS, radio, controls to temperature for the back. Back up camera works and it shows a Chevy sign. GM dealer states the radio/Onstar module is out completely. This ironically happened immediately after warranty expired.

Car started making a load vibrational noise on the highway. When we got to the next stopping point, the right front brakes were extremely hot and smelly. When the brakes were taken apart to inspect/replace parts, it was identified that the seals that protect the pistons had shrunk and were no longer attached to the caliper/piston. Corrosion was evident because of this causing a sticky caliper. Contacted chevy dealer who said the calipers were back ordered. That's an indication that this problem is real and has caused a shortage of replacement parts. Wait time for replacement caliper was said to be 7-10 days. The only parts that seemed to be available to get the car usable in a short period of time were aftermarket and that was even strained. Picture submitted shows. Seals were not pulled out, they were that loose to fall out.

The exhaust bracket is broken [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle unintendedly shut off, the instrument panel went black, and the vehicle lost motive power, and the vehicle lost power steering and power brakes functionality. The vehicle was shifted to neutral(N) and restarted, and regained power, and the vehicle returned to normal functionality. The failure also occurred while depressing the brake pedal. There were no warning lights illuminated. The failure had become more frequent and occurred approximately 3 - 4 times a day. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

Vehicle: 2023 Chevrolet Traverse The vehicle has a recurring safety-critical defect. The steering assist becomes reduced while driving and the dashboard displays the warning message “Steering Assist Reduced – Drive with Care.” At the same time, multiple safety systems such as collision-avoidance functions become disabled. This failure is persistent and creates unsafe driving conditions. The vehicle has previously experienced electrical and fuel-system related issues, including fault codes such as P2635, P0E32 and P0E37. There have been multiple warranty repair attempts, but the defect continues. The warning remains active while driving and the vehicle may lose steering assist, causing unpredictable steering effort. This presents a serious safety concern for the driver and public. The vehicle is still under manufacturer warranty. I am requesting review of this recurring safety defect affecting steering assist and active safety systems. While driving, the vehicle repeatedly displays the warning “Steering Assist Reduced – Drive with Care,” and multiple safety systems become disabled, including collision-avoidance functions. The steering effort changes and the vehicle becomes unpredictable. This is a recurring safety-critical defect. The vehicle has also experienced electrical and fuel-system related faults, including codes P2635, P0E32 and P0E37. Warranty repairs have been attempted several times, but the defect continues to occur. This failure places the driver and others at risk because steering assist may be reduced while the vehicle is moving, and safety systems deactivate unexpectedly. The vehicle is still under manufacturer warranty and remains available for inspection. I am requesting review of this recurring safety defect affecting steering assist, electrical stability, and active safety systems.

The contact owns a 2023 Chevrolet Traverse. The contact stated that while at a complete stop, the engine Auto Start-Stop system engaged, and the ESC warning light illuminated. Additionally, the contact stated that while driving the following day, the vehicle failed to exceed 60 MPH and gradually decelerated. The vehicle later failed to exceed 6 MPH and failed to respond upon shifting to reverse(R). The vehicle was towed to the dealer, where several diagnostic tests were performed, and the dealer determined that the transmission had failed and needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V172000 (Power Train); however, the VIN was not included. The manufacturer was notified of the failure and offered to cover half the cost of the repair. The manufacturer referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 69,000.

Transmission shifts to a low gear and will not upshift causing the vehicle to only go about 10 mph @4,ooo rpm. Dealer says it is a solenoid in the transmission that has failed. Part is on limited distribution because of significant instances of this occurance. This is a dangeruos situation that could cause great peril. My vehicle has only 22,000 miles. This is very premature for this new of a vehicle.

I have read several things about EBCM and the control power circuit being above threshold and wondering if this is a recall for this model? I am getting 3 error codes C0800, B1325, & U0151 for this vehicle. (General Motors is recalling over 449,000 SUVs and pickups (2023–2024 Cadillac Escalade, Chevy Suburban/Tahoe, GMC Yukon, and select Silverado/Sierra 1500) due to a software fault in the Electronic Brake Control Module (EBCM) . This issue prevents the brake warning light from illuminating if brake fluid drops, increasing crash risk.) It's showing the same issues as above.

Flex pipe issue

Front passenger caliber lock up

When driving early in the morning to drop off my kids to school, we are driving on a highway, crossing a bridge, no cars on either side, no houses either, when all of a sudden the rear left window has a loud POP, and then shatters completely. This was an exploding window out of no where, with nobody around and no other cars near by to cause this accident. The glass fell all over my body and I could not move until the vehicle was safely pulled over. This was concerning because my 1 year old was sitting next to me and the glass could have fell onto them if they were sitting right next to the window just like I was, and that was a safety concern. I called the dealership to let them know what happened right before my eyes and they said there was nothing they could do for an explosive window. I asked if there was issues with this happening to other people with an 2023 Chevrolet traverse, and provided my vin, they said no recalls so again, nothing they could do. I mention maybe a default in defroster or manufacturing issue of installation problem, and they just said NO over the phone. They did mention they had another lady who came in with the same problem, a window shattering for no reason while driving, but that “things like that happen normally”. Despite having other people with the similar issue, I was given the cold shoulder with No resolution.

The infotainment center went black. No sound in vehicle, no back up camera, no radio

Radio screen went black and back up camera not working. no chimes or turn signal not making sound

The transmission. It is disengaging while driving down the road. It literally has basically stalled out in the middle of intersections, the highway, etc. There is a recall for this exact problem just not with my vin for some reason. I tried to get a dealership to look at it and see if they can fix it they say they will not. I am not safe nor are others with this malfunction.

I was driving and the vehicle lost since power, I was unable to roll down the windows. And then the car just stalled. Luckily I was aware of it stalling so I pulled over in a residential area and came aaa. They sent out a battery service technician, he read the battery, the battery was ok but the alternator had low voltage. (Picture attached) so they recommend not to drive it and so I had to call for a tow truck to come. We bought a battery charger, it charges up to 12 but when we put it into drive it drops back down to 10 and that's when everything shuts off and the car dies.

My alternator died 4 weeks ago. My mechanic can't find one anywhere. He was told GM does not make them for this model yet. I only have 50,000 mi and bought this vehicle brand new. I'm extremely disappointed! My three Young kids and I ended up on the side of the road which was more than a little scary

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the hazard warning light button was pressed. The contact stated that when the hazard warning light button was pressed again to turn off the hazard lights, the button became inoperable, and the hazard lights remained activated. The vehicle was taken to the dealer, who determined that the hazard light button needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle lunged forward and stopped while at the traffic light. The contact stated that while driving over 4 MPH, the vehicle seized with the transmission warning light illuminated. The contact was concerned about being involved in a crash due to the failure. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 88,071.

When I took my car out my garage one afternoon, I heard a loud noise that my car was making from the outside of the vehicle. The sound was super loud and made my vehicle sound like a race car reving up, every time I pressed on the gas and then when I pressed on the brakes, it made a screeching/ rattling noise. Come to find out when looking underneath the exhaust pipe underneath the car is hanging off, looks like the mounting bracket separated. Then there was a big visible hole as well. I decide to take it to a mechanic shop and fix this myself and yet the dealership also says there is no recall for that issue. Another additional issue was I was having on this same vehicle was a weird smell coming from my A/C vents when I first turned on the vehicle to which it then dissipates . Informed the dealership and they said again, they don’t know why the car is smelling like humidity. They said they would call me back so they can take the car in, and this was over a month ago, never heard back either.

The contact's husband leases a 2023 Chevrolet Traverse. The contact stated that after the vehicle had been parked for approximately 10 minutes, the contact who was occupying the front passenger's side seat turned off the vehicle while the driver's seat was unoccupied. The contact stated that the vehicle started rolling backwards and crashed into a tree that was 100 ft. away. The contact husband, who attempted to stop the vehicle from outside, sustained a partial tear of his hamstring and calf muscle on the right leg and received assistance from an Orthopedic. The contact sustained a contusion on the left hand but did not seek medical assistance. The contact and her husband were able to drive away from the scene and pulled into a parking lot, where the failure was reproduced. The vehicle was then driven to the residence and parked in the garage. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The contact stated that the manufacturer was notified of the failure and sent a field investigator, who inspected the vehicle but failed to inspect the transmission. The manufacturer later informed the contact that no assistance would be provided. The contact was not provided information on the field inspector assessment. The contact related the failure to NHTSA Campaign Number: 23V172000(Power Train); however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 14,000.