2016 Chevrolet Trax Complaint Log

THE PAINT STARTED TO PEEL OFF THE BACK PANEL OF MY CAR UNDER THE BACK WINDOW. DEALERSHIP AND CHEVY SAID IT DID NOT QUALIFY FOR CORROSION WARRANTY AND DID NOT PROVIDE ASSISTANCE. IT WASN'T EVEN COVERED UNDER EXTENDED BUMPER TO BUMPER WARRANTY THAT WAS PURCHASED THROUGH THE DEALER. PAINT SHOULD NOT BE FALLING OFF OF A NEW VEHICLE AFTER 4 YEARS FOR NO REASON. OTHER BRILLIANT BLUE CHEVY TRAXS HAVE BEEN HAVING SAME ISSUE WHEN I RESEARCHED ISSUE. DEFINITELY A BAD BATCH OF PAINT USED DURING THIS TIME PERIOD.

CHECK ENGINE LIGHT ON. VEHICLE HESITATE AND SHUDDER WHEN WHEN DRIVING AND IDLING.

VEHICLE WAS PURCHASED NEW. IN LESS THAN 3 YEARS THE PAINT ON THE HOOD HAD A LARGE PATCH OF PAINT FLAKED OFF TO THE METAL. I WAS TOLD IT WAS NOT COVERED BY WARRANTY. WITHIN THE LAST YEAR, THERE ARE MORE PLACES ON THE HOOD AND NOW A LARGER PATCH OF PAINT ON THE TRUNK THAT HAS BUBBLED AND /OR STARTED PEELING OFF. THE VEHICLE HAS ONLY BEEN WASHED BY HAND WITH A HOUSEHOLD HOSE AND GENTLE CLEANER MADE FOR CARS. AS A MATTER OF FACT, THE ORIGINAL PAINT PEEL RESULTED FROM TRY TO RINSE THE VEHICLE WITH PLAIN WATER. DUE TO ALL OF THIS WE ARE GOING TO HAVE THE WHOLE VEHICLE REPAINTED AT LESS THAN 4 YEARS OF OWNERSHIP . THER IS ALSO AN UNDIAGNOSED ELECTRICAL ISSUE. THE RADIO AND PHONE CONTROLS ON THE STEERING WHEEL ARE NOT FUNCTIONAL AND WE ARE UNABLE CONNECT ANY DEVICES USING BLUETOOTH. ALSO TEMPERATURE MEASUREMENT IS MISSING FROM THE DISPLAY

MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS. CHECK ENGINE LIGHT COMES ON. I TOOK IT TO A SHOP AND WAS TOLD THERE IS A RECALL ON THE VEHICLE FOR THIS. LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK. *TR

THE REAR MIDDLE SEAT BELT LOCKS UP IF YOU FOLD THE BACK SEATS DOWN TO HAUL ANYTHING. YOU CAN'T GET THE SEAT BACK UP WITHOUT TAKING IT TO THE DEALERSHIP. HADN'T HAD MY VEHICLE A YEAR AND THEN THEY WANT TO CHARGE ME ALMOST $500 TO REPAIR. A SEAT BELT LOCKING UP IS A SERIOUS SAFETY ISSUE.

CHECK ENGINE LOT CAME ON AND TRAX GOING THROUGH GAS FASTER THAN USUAL. DID A TEST GOT THE CODE P0420. MOST LIKELY THE O2 SENSOR BUT COULD POSSIBLY BE THE CATALYTIC CONVERTER. WANTED TO WRITE A REPORT SINCE I SEEN SOMEONE ELSE WRITE A REPORT ABOUT THE SAME CODE IN DECEMBER OF 2020.

STEERING WHEEL STIFFENED UP WHILE DRIVING MAKING IT IMPOSSIBLE TO TURN. SHUT THE CAR OFF AND RESTARTED. WHEEL WILL TURN BUT NOW THERE'S CLICKING NOISES IN THE STEERING COLUMN WHEN TURNING. SAME WEEK THE ANTI THEFT ALARM WENT OFF AND NO ONE WAS NEAR THE CAR. ALSO SAID I DIDN'T HAVE THE CORRECT KEY, WHICH I DID AS I WAS ABLE TO START THE CAR WITH IT. RADIO SOMETIMES TAKES LONGER THAN NORMAL TO TURN ON... SEEMS TO BE A LOT OF ELECTRICAL ISSUES.

I WRECKED MY CAR AND THE AIR BAGS DIDN'T DEPLOYED THE FIRE DEPARTMENT WAS WORRIED WHY THEY DIDN'T THE WRECK TOTALLED MY TRAX. I WAS A MAIN HIGHWAY.

I HAD A 2016 CHEVROLET TRAX AND I HAD A ACCIDENT AND IT WAS TO THE FRONT OF MY TRAX AND THE INSURANCE TOTALED IT BUT THE AIR BAGS DID NOT DEPLOYED. 2016 CHEVROLET TRAX THE VIN # [XXX] I WAS JUST SEEING IF THEY WERE A DEFECTIVE AIR BAGS IN THE CAR . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY CAR LOSES POWER AND WILL NOT ACCELERATE UP HILLS, IN THE COLD ON THE FREEWAY IN THE MORNING (6:00AM PST). CHECK ENGINE LIGHT COMES ON. IT HAS BEEN TO THE SHOP 6 TIMES SINCE FEB. 2019 FOR THE SAME ISSUE OF CHECK ENGINE LIGHT COMES ON, LOSS OF POWER, EMISSIONS-AIR LEAKS WHICH CAUSE LOSS OF POWER. I WILL HAVE TO UPLOAD DOCUMENTS AT A LATER DATE AS I DO NOT HAVE THEM TODAY. SENDING CAR BACK TO CHEVROLET DEALERSHIP FOR ANOTHER CHECK ENGINE LIGHT, LOSS OF POWER ON THE FREEWAY WHILE PASSING A SLOW MOVING TRUCK.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE REAR WINDSHIELD CRACKED WITHOUT IMPACT. AN UNKNOWN DEALER WAS CONTACTED HOWEVER, DUE TO THE DISTANCE, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO GILMAN DODGE CHRYSLER JEEP (10585 W SAM HOUSTON PKWY S, HOUSTON, TX 77099, (832) 553-0100) TO BE DIAGNOSED. THE MAP SENSOR NEEDED TO BE REPLACED DUE TO A DEFECTIVE VALVE COVER. THE VALVE COVER AND MAP SENSOR WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,300. *LN CONSUMER STATED DEFECTIVES OCCURRED WITHIN A YEAR.*JB

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE STEERING SEIZED IN THE MIDDLE OF TRAFFIC WHEN THE CONTACT ATTEMPTED TO TURN THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL INSPECTION PERFORMED FOR THE SAME FAILURE AT JACK SCHMITT CHEVROLET OF O'FALLON (127 REGENCY PARK, O'FALLON, IL 62269, (618) 628-2500). THE VEHICLE WAS NOT REPAIRED AT THAT TIME. THE DEALER STATED THAT THEY WOULD HAVE TO WAIT UNTIL MONDAY TO LOOK AT THE VEHICLE AGAIN AND THEY HAD NO LOANER VEHICLES. THE CONTACT EVEN CHECKED WITH ANOTHER DEALER AND WAS INFORMED TO TAKE THE VEHICLE BACK TO THE ORIGINAL DEALER TO CLOSE OUT THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 115,749.

I'VE HAD NOTHING BUT PROBLEMS FROM THIS ENGINE. I BOUGHT BRAND NEW IN 2016. 2017 I HAD TO HAVE THE WHOLE RADIO SYSTEM REPLACED AS IT QUIT. 2018, I WAS DRIVING AND CHECK ENGINE LIGHT CAME ON . TOOK TO SHOP AND TWO SPARK PLUGS AND IGINITION COIL WAS BAD AT 32,000 MILES. 2019, ENGINE LIGHT CAME ON IN JUNE AND I LOSS POWER, ENGINE MADE HIGH SQUEAL NOISE AND IT WAS JUST SPUTTERING. TOOK TO SHOP AND THEY SAID IT WAS CAMSHAFT SEAL AND COVER SO THAT WAS REPLACED AND OF COURSE WARRANTY WAS OUT. JUST THIS MONTH, DEC 2019, IT STARTED DOING THE SAME THING AGAIN AND THIS TIME THEY SAID IT WAS THE CAMSHAFT COVER AGAIN (WHICH THEY WOULD COVER UNDER SHOP WARRANTY) AND IT WAS ALSO THE INTAKE MANIFOLD AND GASKET. WHICH ENDED UP COSTING ME $500. FOR A CAR THAT IS ONLY 3 YRS OLD. I'VE PAID OUT $1500 IN REPAIRS BECAUSE FOR SOME REASON IT ONLY HAPPENS AS SOON AS WARRANTY HAS EXPIRED. THIS IS NOT RIGHT.

MY PAINT STARTED PEELING OFF THE REAR OF MY CAR. I'VE TAKEN MY CAR TO DIFFERENT DEALERS AND HAVE BEEN TOLD THAT THERE'S NOTHING THAT CAN'T BE DONE BC I'M OUT OF WARRANTY. THERE ARE SEVERAL CARS THAT I'VE SEEN IN MY COMMUNITY SAME COLOR, (BLUE) SAME LOCATION WHERE THE PAINT IS PEELING OFF THERE CAR AS WELL. THE PAINT JOB ITSELF IS GOING TO 5,000 DOLLARS. IT'S NOT MY FAULT BUT SEEMS AS IF THE BLUE CHEVROLET TRAX PAINT NEEDS TO BE RECALLED.

ON 11/23/19 I'M JUST LEAVING HOME EARLY ON SATURDAY MORNING AND ON TIMAQUANA RD WHILE I WAS DRIVING MY 2016 TRAX LOCKED UP ON ME AND MY CHEVROLET TRAX MOTOR JUST STOPPED IN THE MIDDLE OF THE ROAD , THIS COULD HAVE BEEN FATAL AND THANK GOD I DIDN'T GET CRUSHED IN THE MIDDLE OF TRAFFIC. ALL THE LIGHTS CAME ON AS IF IT WAS ELECTRIC PROBLEM

CHECK ENGINE LIGHT CAME ON WHEN I CRANKED THE CAR UP. WENT TO HAVE IT CHECKED AND AT FIRST IT WAS A BAD O2 SENSOR. THAT WAS FIXED AND TWO DAYS LATER THE CHECK ENGINE LIGHT WAS BACK ON, TOOK IT BACK IN AND NOW I HAVE TO REPLACE THE AIR INTAKE SYSTEM ON A VEHICLE WITH RIGHT AT 27,000 MILES ON IT. BOTH TIMES, I KEEP GETTING DIAGNOSTIC ALERTS FROM ONSTAR TELLING ME TO CHECK THE ANTILOCK BRAKING SYSTEM AND THE STABILITRAK CONTROL SYSTEM.

FRONT END POPS WHEN I MAKE SHARP TURNS, ENGINE HAS A DISTINCTIVE MISS AND BACK BRAKES DO NOT HOLD

The contact owns a 2016 Chevrolet Trax. The contact stated that while driving at various speeds, she became aware that the passenger’s side air bag warning light remained off, while her daughter or fiancé was seated in the passenger’s seat. The contact then noticed that the air bag light turned on once she was seated in the passenger’s seat. Upon investigation, the contact discovered that the passenger’s side air bag sensor would not recognize an occupant seated in the passenger’s seat that weighed under approximately 150 pounds. The contact took the vehicle to the dealer where they confirmed her failure and gave her an estimate for the repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

DRIVERS SIDE PASSENGER DOOR POWER LOCK STOPPED WORKING. OUR 2016 TRAX HAS ONLY 17000 MILES ON IT. WE HAD OUR 4 YR OLD GRANDDAUGHTER IN THE BACK IN HERE CAR SEAT. WE COULD NOT GET THE DOOR OPEN. EVENTUALLY I WAS ABLE TO PULL THE DOOR LOCK UP FROM THE TOP OF THE CAR. WE WERE STATIONARY AT THE HOUSE AFTER LEAVING THE PARK. IF THIS CAR WAS TO HAVE CAUGHT ON FIRE I AM NOT SURE WHAT WE WOULD HAVE DONE. OUR BUMPER TO BUMPER WARRANTY ENDED IN JUNE WHICH WAS 3YR 36,000 MIKES. HOWEVER WE DID PURCHASE A 3RD PARTY EXTENDED WARRANTY WHICH MAKES ME PAY A $200 DEDUCTIBLE. I MADE CONTACT WITH CHEVROLET, HERE IS THE CLAIM NUMBER [XXX] THE SENIOR ADVISOR IS JOHN. I BELIEVE THAT CHEVROLET HAS AN INTEGRITY ISSUE WITH DOING THE RIGHT THING ESPECIALLY A SEVERE SAFETY FLAW WITH THERE POWER DOOR LOCKS. THE SERVICE ADVISOR AT HALEY CHEVROLET IN MIDLOTHIAN VA SAID THAT THE DOOR LOCKS JUST STOPPED WORKING FOR NO REASON. ITS NOT THE $200 THAT I HAVE TO PAY IT IS JUST THE PRINCIPLE OF THEM GIVING ME THE RUN AROUND. THIS COULD BE A ON GOING ISSUE THAT IS BUILDING. HOPEFULLY, KNOW ONE WILL BE INJURED DUE T THIS FLAW. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

WHEN I GET ON HIGHWAY DOING FASTER SPEED MY CAR IS VERY LOUD INSIDE LIKE A BAD AIR LEAK COMING FROM BACK SOMEWHERE. THIS IS VERY ANNOYING CAN'T USE BLUE TOOTH PHONE BECAUSE YOU CANNOT HEAR TO HAVE A CONVERSATION OR HEAR THE RADIO AT A NORMAL VOLUME BECAUSE IT IS SO LOUD. HAD I KNOWN THIS I WOULD HAVE NEVER BOUGHT THIS VECHICLE.

STARTED DRIVING AND IN 10 MINUTES THE CAR STARTED HESITATING AND SUDDENLY STALLED. THE ENGINE LIGHT AND THE STABILITY LIGHT ALSO WENT ON.. I WAS ABLE TO START THE CAR AGAIN JUST LONG ENOUGH TO PARK IT ON THE SIDE OF THE ROAD. WAITED FOR TOW WHICH WAS TAKING LONG IN 96 DEGREE WEATHER. SO I DROVE THE CAR HOME (15 MINUTES AWAY) HAD TO DRIVE VERY SLOW CAUSE FELT LIKE TURNING OFF..TOOK 45 MINUTES TO GET HOME..CALLED DEALER IN THE MORNING AND THEY GAVE ME A TOWING NUMBER. I CALLED @9:30AM, WAITED TO CALL BACK AT 12:30PM AND NO RECORD OF ANYONE SENT OUT. AGAIN THEY SAID SOME WOULD BE SENT. THEY ARRIVED AT2:50PM. PRAYING EVERYTHING TURNS OUT GOOD.

GOT THIS VEHICLE ON 07/23/2016, THE VEHICLE HAD MAJOR ISSUES UNTIL 09/2018. IN SEPTEMBER 2018 I TOOK THE VEHICLE TO THE ORIGINAL LOT TO HAVE IT INSPECTED AS WHEN SWITCHING THE FAN FOR THE A/C FROM 3 TO 4 ON THE BLOWER MOTOR SETTINGS STOPPED WORKING. MY DEALERSHIP REPLACED THE ORIGINAL BLOWER MOTOR. ALONG WITH THAT I WAS HAVING THE ISSUES OF THE CENTER CONSOLE (RADIO UNIT) AND THE DASH (WHERE THE SPEED, MILEAGE, ETC... IS) WOULD GO OUT WILL DRIVING OR NOT TURN ON AT ALL AND THE BACK UP CAMERA WOULDN'T TURN ON GO. THEY RE-INSTALLED THE COMPUTER SOFTWARE AND UPDATED THE SYSTEM AND SENT ME ON MY WAY. IN 02/2019 I STARTED HAVING THE SAME ISSUES, BACK UP CAMERA AND CENTER CONSOLE NOT WORKING, AND DASH TURNING OFF AND NOT COMING ON. ALSO WHEN I TOOK THE KEY OUT OF THE IGNITION AND GOT OUT OF THE CAR AND LOCKED THE DOOR AND THE CAR WAS STILL RUNNING. THE RADIO WAS STILL PLAYING AND THE CAR WAS STILL RUNNING EVEN THOUGH THERE WAS NO KEY IN THE IGNITION AND IT WAS NOT REMOTE STARTED. I CALLED THE DEALERSHIP THAT MORNING TO BRING THE CAR IN THAT NIGHT FOR SERVICE THE NEXT DAY. THEY KEPT THE TRAX FOR ROUGHLY 1 WEEK. THE INSTALLED A NEW RADIO, RE-FLASHED AND UPDATED THE COMPUTER, AND RE-INSTALLED THE BACK UP CAMERA SOFTWARE. I PICKED THE CAR UP DROVE ROUGHLY 3 MILES AND BROUGHT IT BACK SAME HOUR DUE TO IT HAVING THE SAME ISSUES. THEY KEPT IT ANOTHER 3 DAYS AND I GOT IT BACK AFTER ABOUT 2 WEEKS OF WORK AT THE DEALERSHIP. AS OF 06/11/19 I HAD TO TAKE THE CAR BACK IN FOR THE SAME ISSUES: DASH GOING OUT, RADIO GOING OUT, BACK UP CAMERA NOT WORKING, AND THE TRAX STILL RUNNING WITH NO KEY IN THE IGNITION. I CALLED ON 06/12/19 THEY STATED THE CAR WOULD NOT COMMUNICATE WITH THE DIAGNOSTICS COMPUTER AND THEY WOULD HAVE TO REPLACE THE RADIO THEY INSTALLED 4 MONTHS AGO. PART WAS ORDERED AND OVER-NIGHTED BUT NEVER CAME IN ON 06/12/19. WAITING TO SEE IF I CAN RETURN THIS LEMON OF A CAR NOW.

AT 30K MILES ALL LIGHTS WOULD LIGHT UP AND SOMETHING WOULD DRIVE WRONG. FROM STEERING TO LOW ACCELERATION AND EVERYTHING IN BETWEEN. DEALERSHIP UNABLE TO FIGURE OUT PROBLEM AS WELL AS LOCAL SHOPS. IT'S BACK IN AT DEALERSHIP. THEY RECENTLY ORDERED THE UNDERHOOD FUSE BOX TO BE INSTALLED AT $980.00 AND NOW TELLING ME IT'S STILL NOT FIXING THE PROBLEM.

CAR IDLES ROUGH AND WHEN TRYING TO ACCELERATE ONTO THE HIGHWAY OR UP A HILL THE VEHICLE WOULD JUMP ROUGHLY AND HAVE A LOSS OF POWER. CHECK ENGINE LIGHT CAME ON ENGINE MISFIRE WAS THE CODE. DEALERSHIP CLEARED THE CODE AND SAID PROBLEM COULD NOT BE DUPLICATED. THE ISSUE GOT WORSE BUT NO CODE CAME BACK. DURING THE REMOVAL OF IGNITION COIL FOR REPLACEMENT THE #4 PLUG BROKE SHOWING CORROSION AND A CRACK.

TAKATA RECALL MY TIES KELP INFLATING MY SENSOR WAS STUCK MY STEERING WAS OFF WHEN I TRIED TO TURN ON A CITY STREET MY INSIDE OF MY CAR START PILLING

WHEN I AM DRIVING THERE IS A LOUD KNOCKING SOUND ALWAYS. IT HAPPENS WHILE DRIVING AT ANY SPEED, TURN, AND PARKING. WHEN I HIT ABOUT 40 MPH, THE VEHICLE STEERING WHEEL STARTS SHAKING AND IT IS DIFFICULT TO CONTROL VEHICLE. I CAN FEEL THE KNOCK UNDERNEATH MY FEET WHILE DRIVING. IN REGARDS TO THE ELECTRICAL SYSTEM THE RADIO FREEZES FREQUENTLY AND REAR VIEW PARKING CAMERA HAS MALFUNCTION. IN REGARDS TO THE WINDSHIELD WIPING SYSTEMS IT JUST STOPPED WORKING. FLUID DOES NOT COME OUT AT ALL MAKING IT VERY DIFFICULT TO SEE THE IN VARIOUS CONDITIONS. I HAVE TO PULL OVER WHEREVER I MAY BE, USE A WATER BOTTLE TO THROW WATER ON WINDOW TO SEE THEN TURN THE WIPERS ON. I EVEN HAVE TO DO IT WHILE DRIVING ESPECIALLY ON THE EXPRESSWAY IN RAINY/DUSTY/MUDDY CONDITIONS. MY FAMILY AND I ARE WORRIED AND DEFINITELY NOT HAPPY ABOUT THESE CONDITIONS. KINGDOM CHEVROLET SOLD US A FAULTY VEHICLE AND NOW CLAIM THAT WE HAVE TO PAY $135 FOR EACH AND EVERY ISSUE WHICH IS INSANE FOR A DIAGNOSTIC.

APPEARS TO HAVE A TURBO FAILURE AND MORE OF THESE VEHICLES ARE HAVING SAME PROBLEMS WITH THEIR TURBO TO

PASSENGER SIDE AIR BAG SENSOR ISN'T REGISTERING SOMEONE SITTING IN THE SEAT, WHEN STATIONARY AND IN MOTION.

IN PASSENGER FRONT SEAT WHEN SOMEONE IS SITTING THERE THE SEATBELT WILL JUST UNDO ON ITS OWN AT TIMES. ALSO THE PERSON WILL WEIGHT OVER 100LBS AND THE AIR BAG LIGHT INDICATOR WILL GO TO ON AND OFF.

CHEVY SUCKS. BOUGHT MY 2016 CHEVY TRAX IN SEPTEMBER 2015. IT'S BEEN WELL MAINTAINED. AT THE 59,000 MILE MARK, THE STEERING WHEEL LOCKS UP AND THE ENGINE POWERS DOWN WITH NO WARNING, ESC LIGHTS COMES ON AND THE CAR LOSES ACCELERATION. TOOK IT TO 1 DEALER WHO KEEPS IT FOR 4 WEEKS WHEN THEY FIGURE IT'S A MODULE. I BROUGHT IT TO MY REGULAR MECHANIC WHO HAS A RELATIONSHIP WITH ANOTHER CHEVY DEALER SO I COULD SAVE ON LABOR, THEY HAVE IT FOR ANOTHER 4 WEEKS. AND STILL WITH THE SAVINGS, IT COST ME $1120 FOR THIS REPAIR ON TOP OF THE $218 I PAID FOR THE ORIGINAL DIAGNOSTIC. I FINALLY GET THE CAR BACK, HAVE IT FOR A DAY AND IT'S THE SAME PROBLEM! THEY REPLACED THE BATTERY, AND STILL THE PROBLEM IS STILL OCCURRING AND THE DEALER CANNOT FIGURE OUT WHAT IS WRONG. THIS IS CHEVY'S [XXX] PRODUCT! NOTHING IN THE NORMAL WEAR AND TEAR OF CAR OWNERSHIP SHOULD HAVE ME SHELLING OUT ALL THIS MONEY WHEN I BOUGHT IT BRAND NEW AND HAVE HAD IT FOR 3 1/2 YEARS. I'VE MADE 3 CAR PAYMENTS IN THE LAST 90 DAYS AND STILL DON'T HAVE A CAR TO DRIVE. I WILL NEVER BUY A CHEVY AGAIN! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. THE CONTACT STATED THAT THE PASSENGER SIDE ROOF MOLDING FRACTURED AFTER A TRIP TO A CAR WASH IN DEC 2018. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO RE-ATTACHED THE MOLDING PIECE WAS TAPED DOWN WITH 3M DOUBLE-SIDED TAPE, BUT THE FAILURE RECURRED TWO TIMES. THE ROOF MOLDING BECAME COMPLETELY DETACHED AFTER THE LAST FAILURE. THE CONTACT CALLED HOSELTON CHEVROLET AT 585-662-2800 (LOCATED AT 909 FAIRPORT RD, EAST ROCHESTER, NY 14445) AND WAS INFORMED THAT THE PART NEEDED TO BE ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500.*BF*JB

I WAS DRIVING ON A SUBURBAN ROAD AND MY ENGINE LIGHT, AND STABILITRAK LIGHT CAME ON AND IT WAS SUDDENLY DRIVING AS THOUGH I WAS ON HUGE BOULDERS AND ROCK AND SHAKING AND HAVING A DIFFICULT TIME GASING. I HAD TO GET IT TOWED AND BARELY MADE IT HOME A COUPLE MILES AWAY. THE DEALOR MECHANIC SAID MY CARS DRIVESHAFT BROKE, ONLY AFTER 25K MILES. THEN LESS THAN A YEAR LATER I AM DRIVING ON A FLAT ROAD NORMAL CONDITIONS AND MY ENGINE LIGHT IS ON AND ITS DRIVING ROUGH, HAVING A DIFFICULT TIME GETTING GAS IT FELT LIKE. COME TO FIND OUT THE COIL PACK WAS MISFIRING. THE COIL PACK WAS CORRODED AND BURNT OUT. THE SPARK PLUGS IN TURN WERE NO GOOD. MY CAR WAS LEAKING GAS AND WAS RUNNING ON 3 FUEL INJECTORS AS THE 4TH WAS BROKEN. THIS OCCURRED RIGHT BEFORE OR AT 40K MILES! IT HAS BEEN TO THE MECHANIC SHOP 6 TIMES IN 2 MONTHS. I BOUGHT IT BRAND NEW.

CRUISE CONTROL SETTING DOES NOT DISPLAY THE SPEED YOU'RE SETTING IT TO, AND ALSO REGISTERS AN INCORRECT SPEED AT TIMES. THERE HAVE BEEN 2-3 TIMES NOW THAT I HAVE TRIED TO SET MY CRUISE CONTROL (CLICKING SET WHILE GOING A CERTAIN SPEED, THE LIGHT TURNS GREEN BUT MY VEHICLE BEGAN TO INCREASE RAPIDLY. I COULDN'T FIGURE OUT WHAT SPEED I HAD IT SET TO, AND MY FOOT WAS NOT ON THE ACCELERATOR, SO THERE IS NO CONFUSION AS TO WHY IT WAS SPEEDING UP.

MY CAR HAS A LIGHT ON FOR THE AIRBAG SYSTEM (WHICH REMAINS ON THE ENTIRE TIME THE CAR IS RUNNING) BUT WHEN TAKEN TO THE SHOP TO HAVE IT READ, NO CODES ARE SHOWING. AFTER RESEARCH, I SEE THIS COULD POTENTIALLY BE A SOFTWARE PROBLEM, ALTHOUGH MY SPECIFIC CAR HAS NOT BEEN RECALLED. I HAVE CONCERNS WITH THE AIRBAG(S) DEPLOYING UNNECESSARILY OR NOT DEPLOYING AT ALL IN AN ACCIDENT (ACCORDING TO THE INFORMATION IN THE OWNER'S MANUAL).

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL SEIZED AND WAS UNABLE TO BE TURNED. THE DEALER (HEADQUARTER NISSAN, 1725 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 225-8100) STATED THAT THEY DID NOT HAVE THE TOOLS TO DIAGNOSE THE FAILURE AND SUGGESTED TAKING THE VEHICLE TO A CHEVROLET DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSE OR REPAIRED. THE FAILURE MILEAGE WAS 50,000.

UPON GETTING IN THE VEHICLE AND TURNING IT ON, THE STEERING WHEEL WOULD NOT TURN . IT WAS LOCKED AND WOULD NOT ALL OW ME TO STEER IT. I WAS ATTEMPTING TO DRIVE IT TO ANOTHER LOCATION IN MY YARD, BUT THE STEERING WHEEL WAS NOT ALLOWING ME TO TURN IT. I HAVE RED OTHER OWNERS HAVE SIMILAR COMPLAINTS ONLINE. THIS IS A SAFETY HAZARD. AND COULD CAUSE A CAR WRECK . THIS VEHICLE CAME FROM THE MANUFACTURER THIS WAY. THIS IS INTERMITTENT AND WHEN IT WAS HAPPENING THE STEERING WHEEL LIGHT WITH AN EXCLAMATION POINT LIT UP IN THE DASHBOARD..

I WAS DRIVING THE CAR ON A BUSY HIGHWAY AND SUDDENLY THE VEHICLE WAS DIFFICULT TO CONTROL, THE ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON. LATER I LEARNED THAT THE VEHICLE WAS RUNNING ON THREE CYLINDERS. THE VEHICLE HAD UNDER 40,000 MILES. DIAGNOSTIC P0300 COIL PACK FAILURE CAUSING SPARK PLUG TO MISFIRE AND CAR BECAME A SAFETY ISSUE ON THE ROAD. THIS IS NOT A RECALL PART, ADDITIONALLY GMC IS CHARGING OWNERS TO REPAIR.

WHILE DRIVING AT AROUND 40 MILES THE 2016 CHEVY TRAX LOSS POWER TO 5-10 MPH, THE STEERING WHEEL GOT STIFF, THE TRANSMISSION AND ENGINE GOT IDLE. I TOOK IT TO THE CHEVY DEALER. FOR FORTUNE I WAS NOT DRIVING IN THE HIGHWAY. I AM VERY CONCERN AS I DON'T FEEL THIS CAR IS SAFE TO DRIVE. THE CAR HAS CURRENTLY 38K MILES, I BOUGHT IT USED WITH LITTLE UNDER 36K MILES. I NOTICED ABOUT 7-8 SIMILAR COMPLAINS IS DIFFERENT WEBSITES. I THINK SOMEBODY FROM NHTSA SHOULD LOOK AT THIS ISSUE. DRIVING A CAR WITH THESE PROBLEMS CAN RESULT IN MAJOR ACCIDENTS AND POTENTIALLY DEATH.

I WAS SLOWING DOWN TO A RED LIGHT AND THE BRAKE FROZE, IT WOULD NOT CONTINUE TO PRESS DOWN, I ENDED UP HITTING ANOTHER CAR. I PUT THE CAR IN PARK, TURNED IT OFF AND TURNED IT BACK ON AND THE BRAKE WAS STILL STUCK.

INTERIOR LIGHTS DIM ON STAR DOESN'T WORK RADIO DOESN'T WORK AND NO SOUND CHIMES FOR BLINKERS OR SENSORS. KEY GETS VERY HOT.

VEHICLE RECEIVED SIDE IMPACT ON DRIVERS SIDE, AIR BAGS NEVER DEPLOYED AND DRIVERS SIDE REAR WHEEL WAS RIPPED OFF FROM VEHICLE

ON AUGUST 30, 2017 I RECIEVED AN ALERT FROM ONSTAR (VIA EMAIL) STATING MY 2016 CHEVROLET TRAX (WITH 14,000 MILES ON IT) WAS HAVING NUMEROUS SAFETY ISSUES. THAT SAME DAY, I DROVE MY TRAX ON THE HIGHWAY ON MY WAY HOME FROM WORK AND IT STALLED OUT TWICE WHILE GOING 70 MPH ALMOST TO A COMPLETE STOP IN RUSH HOUR TRAFFIC. IT CONTINUED TO SPUTTER THE ENTIRE DRIVE HOME, AND MY CHECK ENGINE LIGHT WAS FLASHING. I GOT IT HOME, THEN THE NEXT DAY DROVE IT TO A DEALERSHIP FOR REPAIR. WHILE DRIVING IT THERE, THE VEHICLE WAS STRUGGLING TO OPERATE, AND BARELY PUSHING 1000 RPM. IT FELT AS THOUGH IT WOULD STALL AGAIN IF I ACCELERATED TOO QUICKLY.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. ON THREE DIFFERENT OCCASIONS, THE REAR DRIVER'S AND MIDDLE SEAT SEAT BELTS FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PUENTE HILLS CHEVROLET, 17300 GALE AVE, CITY OF INDUSTRY, CA, 91748) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT FAILED AND NEEDED TO BE REPLACED. THE REAR DRIVER'S SEAT BELT WAS REPLACED AS A COURTESY, BUT THE FAILURE RECURRED. THE MIDDLE SEAT SEAT BELT ALSO FAILED. THE SAME DEALER WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING AT 45 MPH, ANOTHER VEHICLE ACROSS THE STREET RAN THEIR STOP SIGN AT 45 MPH AND CRASHED HEAD ON INTO THE CONTACT'S FRONT SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED LONG TERM BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PARTY THAT CRASHED INTO THE CONTACT WAS NOT INJURED. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED THE CONTACTS RESIDENCE AND THEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME, GRILL, A-FRAME, HOOD, AND A CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE CRASH WAS NOT IN RELATION ANY OPEN RECALL. THE FAILURE MILEAGE WAS 27,000.

THIS INVOLVES THE DRIVERS BOTTOM SEAT ASSY. WITHIN 10,000 OF DRIVING THIS VEHICLE, NOTICED THE FOAM PADDING WAS BREAKING DOWN ON THE LEFT SIDE OF THE SEAT CUSHION. WHEN THIS OCCURS, YOU END UP SITTING ON A ROUND STEEL TUBE WHICH IS PART OF THE SEAT FRAME. I WAS ABLE TO HAVE THE GM DEALER REPLACE UNDER WARRANTY, WITHIN APPROX. 10,00 MILES AGAIN THE SEAT CUSHION HAS DEGRADED TO THE POINT OF SITTING ON METAL. I THEN CONTACTED CHEVROLET SERVICE, SEE SERVICE REQUEST NUMBER: 8-3426353686. AFTER DESCRIBING THE ISSUE, WAS CONTACTED BY THE DEALER, TOLD THEM WAS A DESIGN FLAW, TOLD CHEVROLET THIS, WAS THEN TOLD TO REPLACE WOULD COST MONEY. I WOULD HAVE NO ISSUE WITH THIS EXCEPT THE SEAT IS POORLY DESIGNED AND NEEDS TO BE REDESIGNED.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO NESGER CHEVROLET IN MEDFORD, NEW YORK. THE DEALER REPLACED THE STEERING COLUMN AND REPROGRAMMED THE POWER STEERING, BUT THE FAILURE CONTINUED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000. UPDATED 08/22/17*LJ *CN

THE KEY WAS BARELY BUMPED WHILE IN THE IGNITION AND DRIVING ON A HIGH SPEED ROAD TWICE AND THE KEY TURNED TO THE OFF POSITION SO MY STEERING WHEEL LOCKED UP TO THE POINT I CAN BARELY GET TO THE SIDE OF THE ROAD TO SAFELY PUT THE CAR IN PARK TO RESTART IT. HAVING A BABY IN THE BACKSEAT TOO BOTH TIMES MADE IT A VERY SCARY SITUATION

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO NESGER CHEVROLET IN MEDFORD, NEW YORK. THE DEALER REPLACED THE STEERING COLUMN AND REPROGRAMMED THE POWER STEERING, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,900.

I DECLINED PREFERRED TIRE CARE PLUS (2012) 60 MONTHS $11.78/ MO. 7/7/2016 NEVER IN MY NEW CAR PURCHASE DID GM EVER PROPOSE SUCH AS PLANN. THEY HAVE GREATER WORKING KNOWLEDGE OF TIRE MANUFACTURES THAN THE PUBLIC DOSE, SO I HOLD THEM RESPONSIBLE FOR THEIR BUSINESS PRACTICES. SAFETY HAS BEEN CASTED A SIDE FOR PROFIT. THE MANUFACTURE CONTINENTAL WILL NOT WARRANTY THEIR TIRES WITH THE PURCHASER. MY VEHICLE WAS PURCHASED 7/7/2016 NOW AT 10,200 MILES IN 10 MONTHS WITH A TIRE BLOWOUT 4/12/2017. ROAD CONDITIONS, CLEAR DAY TEMPERATURE 60'S 6:50AM ON A MAJOR HWY 141 IN EARTH CITY MO. THE TRAFFIC LIGHT, CLEAN HIGHWAY NO REASON NOT TO SEE DEBURI ON THE ROAD. VEHICLE HAS TIRE SENSOR CAPABILITIES, NEVER INDICATED LOW TIRE PRESSURE. INDICATION NEVER HAPPEN UNTIL AFTER THE TIRE BLEW. I NOTICED ROAD NOISE, SO I CHANGED LANES, IT DID NOT GO AWAY, BUT NOW THE TIE SENSOR ON THE DASH SHOW THE TIE INDICATOR. I DROVE OFF THE HWY TO CHANGE THE TIRE. IT WAS OBVIOUS THE TIRE BLEW OUT AS A DEFECTIVE TIRE. HOW COULD I CAUSE THE INSIDE WALL BURSTING. ELCO DEALER SHIP WOULD NOT WARRANTY THE TIRE BASED ON THEIR DENIAL OF A EXTENDED WARRANTY I HAD TO PURCHASE A NEW TIRE WHICH I NOW HAVE NO FAITH OF BEING SAFE FOR $136.00. WITH ONLY 10,200 MILE AND 10 MONTHS OLD I CAN NOT FEEL SAFE WITH THIS TYPE OF PERFORMANCE. I COULD HAVE LOST CONTROL AND KILLED OTHERS NOT TO MENTION MY SELF. HOW CAN BOTH COMPANIES DENY KNOWLEDGE OF SUCH A PRODUCT DEFECT WHEN THEY PROPOSE YOU BUY A EXTENDED WARRANTY. SOUNDS LIKE THEY HAVE WORKING KNOWLEDGE OF THIS TIRES PERFORMANCE NOT KNOWN BY THE PURCHASER. PLEASE LET ME KNOW WHAT CAN BE DONE ABOUT MY TIRES ON THE ENTIRE VEHICLE. I'M WORRIED ABOUT FUTURE PERFORMANCE.

TL* THE CONTACT OWNS A 2016 CHEVROLET TRAX. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY UNTIL THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE ISSUE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.