2007 Chrysler Pacifica Complaint Log

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED WHENEVER THE CONTACT ATTEMPTED A TURN OF WHEN DECELERATING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE DEALER TO HAVE A DIAGNOSTIC PERFORMED HOWEVER, THE DIAGNOSTICS WAS UNABLE TO GENERATE A FAILURE CODE. AS A PRECAUTION, THE DEALER CLEANED THE GROUND CABLE BUT THE FAILURE WAS NOT CORRECTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 89,000. UPDATED 6/4/13 *CN

DEALER INSTRUCTED ME THAT THE FRONT AND REAR MOTOR MOUNTS WERE CRACKED ON A CAR WITH LESS THAN 100K MILES. THIS IS NOT COVERED UNDER CHRYSLER'S POWERTRAIN OR EXTENDED WARRANTY. THIS IS A COMMON OCCURRENCE WITH CHRYSLER'S MOTOR MOUNTS. *TR

WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR SIMPLY TURNED OFF (ENGINE STOPS JUST LIKE YOU TURNED THE KEY TO OFF). TOTAL LOSS OF POWER STEERING AND POWER BRAKING. COASTED TO SIDE OF ROAD, WHERE CAR WAS RESTARTED. THIS PROBLEM IS SIMILAR TO A PROBLEM IN MAY 2012 WHEN THE CAR WHILE TRAVELING AT HIGHWAY SPEEDS TURNED ITSELF OFF. STORED CODE AT THE TIME WAS C121C. DEALER WAS UNABLE TO DETERMINE CAUSE IN MAY 2012. *TR

INFORMED DURING ROUTINE STATE INSPECTION STRUTS NEEDED REPLACING. BROUGHT VEHICLE TO SOUTHERN CHRYSLER JEEP. DEALER REPLACED STRUT MOUNTS AND STRUT BEARINGS, INFORMED THAT THEY WERE "COMING APART". SERVICE ADVISER SAID THE STRUTS ON THOSE VEHICLES WERE "A PIECE OF SCRAP , BUT YOU DIDN'T HEAR THAT FROM ME". INFORMED THAT THEY HAVE A LOT OF PROBLEM WITH THOSE. WHY IS THERE NO RECALL? YOU CAN SEE FROM THE MILEAGE, I DON'T DRIVE LONG DISTANCES, I DON'T RUN OVER POTHOLES OR DRIVE ON ROCKY ROADS. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND RESTARTED THE VEHICLE. ALSO, THE CONTACT STATED THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 80,250.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, A STRANGE NOISE WAS HEARD THEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHO INSPECTED THE VEHICLE AND FOUND THAT THE TRANSMISSION CASE HAD BURST AND WAS LEAKING OIL. THE MECHANIC INFORMED THE CONTACT THAT THE TRANSMISSION CASE NEEDED TO BE REPLACED BUT THE PARTS WERE NOT READILY AVAILABLE. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WAS NO RECALL AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 95,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND HEARD A LOUD BANG FROM THE ENGINE. THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND BEGAN TO FLASH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,915.

TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FUEL PUMP WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, WHO THEN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPROGRAMMED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 06V432000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

DRIVING AT <15MPH AND AT >45MPH SPEEDS THE WHOLE CAR SHUTS OFF. NO ENGINE LIGHTS NO WARNING JUST CUTS OFF. STILL CONTINUING THE ISSUE HAS BEEN LOOKED AT AND SINCE NO LIGHTS ARE ON THEY CANT FIND IT. I HAUL MY 3 GRANDDAUGHTERS IN THIS CAR AND THE SAFETY WORRIES ME ABOUT IT. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE REVERSING FROM A RESIDENTIAL DRIVEWAY, THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION FAILED AND NEEDED A REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 52,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT HE WAS ONLY ABLE TO PUT TWO GALLONS OF GAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE THREE FUEL PUMPS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SIX MONTHS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 42,500 AND THE CURRENT MILEAGE WAS 61,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE TO HIGHWAY SPEEDS OF 70 MPH, THE VEHICLE BEGAN TO DRAG AND FEEL HEAVY. IN ADDITION, THE GEARS WOULD NOT SHIFT CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE MOTOR MOUNTS COLLAPSED, CAUSING THE TRANSMISSION TO FALL AND REST ON THE FRAME OF THE VEHICLE. THE VEHICLE WAS REPAIRED FOR THE MOTOR MOUNTS. THE CONTACT STATED THAT THE MOTOR MOUNTS WERE REPAIRED THREE TIMES PRIOR TO THE MOST RECENT FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 87,500. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED FORWARD AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION AND STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.

FAX ON BEHALF OF RE HER 2007 CHRYSLER PACIFICA EXPERIENCING VARIOUS AND SIGNIFICANT MECHANICAL FAILURES; REPLY ATTN CAROLINE WEKSELBAUM/NEW YORK, NY DISTRICT OFFICE *TGW THE CONSUMER STATED AT 2,900 MILES, A SMOKE CONDITION DEVELOPED IN THE VEHICLE'S ENGINE. A DIAGNOSTIC REVEALED THE FRONT AXLE SEAL WAS DEFECTIVE. AT APPROXIMATELY 3,800, THE SMOKE CONDITION DEVELOPED AGAIN AND THE CONSUMER WAS INFORMED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. AT 25,893, THE POWER TRANSFER UNIT HAD TO BE REMOVED AND REPLACED AFTER IT WAS DISCOVERED THAT THERE WAS A LEAK IN AN INPUT SEAL. AT 26,906 MILES, THE ENGINE MOUNT WAS REPLACED; AT 48,062 MILES, THE BLOWER MOTOR WAS REPLACED; AT 48,490 MILES, THE BLEND AIR DOOR OF THE BLOWER WAS REPLACED AND THE REAR AXLE SEALS WERE REPLACED DUE TO LEAKS; AT 63,852 MILES, THE PVC VALVE, FUEL PUMP, EGR VALVE AND BATTERY WERE REPLACED AND A SHORT IN THE WIRING TO THE ALTERNATOR WAS REPAIRED; AT 65,479, THE VEHICLE BROKE DOWN AND HAD TO BE TOWED. IT WAS DETERMINED THE COMPUTER NEEDED TO BE REPLACED. AT 82,439 MILES, THE MOTOR MOUNT FAILED AND WAS REPLACED, AN ISOLATER WAS INSTALLED AND POWER TRANSFER UNIT WAS LEAKING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AFTER DRIVING IT FOR 15 MINUTES, BECAUSE IT WAS IN WORSE CONDITION THAN WHEN SHE LEFT IT WITH THE DEALER. THE ENGINE WAS RACING AT 6000 RPMS, WHILE DRIVING AT 50 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE AND A BANGING NOISE COULD BE HEARD UPON TURNING THE STEERING WHEEL. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER, WHEN THE CONSUMER DROVE THE VEHICLE FOR 20 MILES, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, AND AFTER AN INSPECTION, THE DEALER STATED THE TRANSMISSION CONTROL MODULE RELAY WAS FAULTY. THE CONSUMER WAS ASSURED THE ISSUES WERE FIXED. HOWEVER, ON HER WAY HOME, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN, THE ENGINE WAS RACING AND THE ENTIRE VEHICLE JOLTED EVERY TIME SHE SHIFTED INTO, DRIVE, PARK OR REVERSE. THE POWER DOOR LOCKS FAILED AND THE CONSUMER WAS LOCKED INSIDE THE VEHICLE FOR SEVERAL MINUTES.

2007 CHRYSLER PACIFICA. CONSUMER STATES EXPERIENCE WITH MECHANICAL PROBLEMS. *TGW THE CONSUMER STATED AT 2,900 MILES, A SMOKE CONDITION DEVELOPED IN THE VEHICLE'S ENGINE. A DIAGNOSTIC REVEALED THE FRONT AXLE SEAL WAS DEFECTIVE. AT APPROXIMATELY 3,800, THE SMOKE CONDITION DEVELOPED AGAIN AND THE CONSUMER WAS INFORMED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. AT 25,893, THE POWER TRANSFER UNIT HAD TO BE REMOVED AND REPLACED AFTER IT WAS DISCOVERED THAT THERE WAS A LEAK IN AN INPUT SEAL. AT 26,906 MILES, THE ENGINE MOUNT WAS REPLACED; AT 48,062 MILES, THE BLOWER MOTOR WAS REPLACED; AT 48,490 MILES, THE BLEND AIR DOOR OF THE BLOWER WAS REPLACED AND THE REAR AXLE SEALS WERE REPLACED DUE TO LEAKS; AT 63,852 MILES, THE PVC VALVE, FUEL PUMP, EGR VALVE AND BATTERY WERE REPLACED AND A SHORT IN THE WIRING TO THE ALTERNATOR WAS REPAIRED; AT 65,479, THE VEHICLE BROKE DOWN AND HAD TO BE TOWED. IT WAS DETERMINED THE COMPUTER NEEDED TO BE REPLACED. AT 82,439 MILES, THE MOTOR MOUNT FAILED AND WAS REPLACED, AN ISOLATER WAS INSTALLED AND POWER TRANSFER UNIT WAS LEAKING AGAIN. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER, AFTER DRIVING IT FOR 15 MINUTES, BECAUSE IT WAS IN WORSE CONDITION THAN WHEN SHE LEFT IT WITH THE DEALER. THE ENGINE WAS RACING AT 6000 RPMS, WHILE DRIVING AT 50 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE AND A BANGING NOISE COULD BE HEARD UPON TURNING THE STEERING WHEEL. THE DEALER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. HOWEVER, WHEN THE CONSUMER DROVE THE VEHICLE FOR 20 MILES, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, AND AFTER AN INSPECTION, THE DEALER STATED THE TRANSMISSION CONTROL MODULE RELAY WAS FAULTY. THE CONSUMER WAS ASSURED THE ISSUES WERE FIXED. HOWEVER, ON HER WAY HOME, THE MALFUNCTION INDICATOR LIGHT ILLUMINATED AGAIN, THE ENGINE WAS RACING AND THE ENTIRE VEHICLE JOLTED EVERY TIME SHE SHIFTED INTO, DRIVE, PARK OR REVERSE. THE POWER DOOR LOCKS FAILED AND THE CONSUMER WAS LOCKED INSIDE THE VEHICLE FOR SEVERAL MINUTES.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED WHILE LOADING THE VEHICLE, THE REAR LIFT GATE REACHED ITS MAXIMUM OPEN POSITION AND IMMEDIATELY BEGAN TO CLOSE MAKING CONTACT WITH THE CONTACTS SHOULDER. THE VEHICLE WAS DRIVEN TO A CHRYSLER DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 54,000. UPDATED 10/15/12 *CN THE CONSUMER STATED THE INCIDENT WAS DUE TO FAILED TAILGATE STRUTS. WHEN THE STRUTS FAILED, THE MECHANISM WENT INTO CLOSED MODE AND THERE WAS NO WAY TO STOP IT. UPDATED 10/22/12

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL GAUGE WAS MALFUNCTIONING. THE CONTACT MENTIONED THAT THE GAUGE WOULD READ THAT THE TANK WAS HALF FULL THEN DROP TO EMPTY. THE CONTACT STATED THAT THE VEHICLE WAS SUPPOSED TO HAVE A 23 GALLON TANK, BUT THE VEHICLE WOULD ONLY TAKE 11 GALLONS. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WOULD SPEW GASOLINE BACK OUT WHEN BEING FILLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 80,000.

WHILE STOPPED AT INTERSECTION A VEHICLE TRAVELING AT 40 TO 60 MPH TRIED TO TURN THE CORNER AND STRUCK OUR VEHICLE IN THE LEFT FRONT CORNER. THE COLLISION TOTALED THE VEHICLE MAKING THE TURN. AT THIS TIME THE INSURANCE CO. HASN'T DECIDED WHETHER TO TOTAL OURS OR NOT. THIS VEHICLE IS EQUIPPED WITH FRONT AIR BAGS, UNDER DASH LEG AIR BAGS AND FULL SIDE CURTAIN AIR BAGS. NONE OF THE AIR BAGS DEPLOYED. I WOULD HAVE THOUGHT THAT WITH THE DIRECTION OF THE IMPACT THAT ALL AIR BAGS WOULD HAVE DEPLOYED, INSTEAD OF NONE. *TR

I PURCHASED MY 2007 PACIFICA IN 2009 WITH ABOUT 30,000 MILES FROM CHRYSLER, ELK GROVE, CALIFORNIA. UPON REACHING ABOUT 57,000 MILES, WHEN ACCELERATING, I WOULD HEAR LOUD METAL BANGING FROM THE ENGINE AREA. I WOULD ALSO FEEL A HARD JOLT WHEN ACCELERATING. AFTER VISITING CHRYSLER, ELK GROVE SERVICE CENTER, I WAS TOLD THAT 3 OF MY PACIFICA ENGINE MOTOR MOUNTS FAILED AND NEEDED IMMEDIATE REPLACEMENT AT ABOUT $1000.00 DOLLARS. I ASKED IF THIS PROBLEM WOULD OCCUR AGAIN AND WAS TOLD I SHOULD HAVE NO FURTHER PROBLEMS WITH THE ENGINE MOUNTS BY CHRYSLER, ELK GROVE. I PAID FOR REPLACEMENT. AT APPROXIMATELY 105,000 MILES, I BEGAN TO HERE LOUD METAL POUNDING AFTER ACCELERATING FROM THE ENGINE AREA. I COULD HEAR METAL KNOCKING WHEN I SLOWLY DROVE OVER BUMPS IN THE STREET. I COULD ALSO FEEL MY CAR GIVE A HARD JOLT WHEN ACCELERATING. AFTER VISITING THE CHRYSLER, ELK GROVE SERVICE CENTER, I WAS TOLD 3 OF THE ENGINE MOUNTS FAILED AND NEEDED IMMEDIATE REPLACEMENT FOR $1083.00 DOLLARS. I TOLD THE SERVICE PERSON THAT I HAD THE SAME SERVICE REPAIR AND WAS TOLD THERE WOULD BE NO ADDITIONAL PROBLEMS. CHRYSLER SERVICE REPLIED THE ENGINE MOUNTS ON THE CHRYSLER FAIL DUE TO WEAR AND TEAR. MY CONCERNS ARE I DONT FEEL SAFE KNOWING THAT MY ENGINE IS NOT PROPERLY SECURED TO THE FRAME OF MY VEHICLE. CHRYSLER SERVICE ALSO TOLD ME DRIVING WITH FAILED MOUNTS WILL LEAD TO OTHER PROBLEMS. THERE IS NO WARNING WHEN THESE ENGINE MOUNTS WILL FAIL. THE SERVICE MANUAL DOES NOT MENTION THESE PARTS SHOULD BE INSPECTED FOR WEAR AND TEAR AT CERTAIN INTERVALS OR MILES. PLEASE HELP WITH FAILED MOTOR MOUNTS.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING VARIOUS SPEEDS WHEN THE ENGINE UNEXPECTEDLY STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED AS NORMAL. THE FAILURE RECURRED TWELVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 05/08/13*LJ

FUEL GAUGE DOES NOT WORK, GENERALLY SHOWS EMPTY EVEN WHEN FILLED WITH GASOLINE. CHECK ENGINE LIGHT IS ON. GAUGE WILL OCCASIONALLY INCREASE WHILE DRIVING AT RATES ABOVE 45 MPH, BUT THEN RETURNS TO EMPTY. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE FAILED THE STATE INSPECTION DUE TO A FUEL LEAK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 103,000.

SHE JUST DOESN'T LIKE TO START ON OCCASION. THE DEALER DIAGNOSES WAS IT NEEDED A NEW STARTER, TOOK ALL OF THREE MINUTES. HAD A NEW STARTER PUT IN, SAME ISSUE. NEW RELAY AND NEW SHIFTER ASSEMBLY WITH NEW SWITCH INSTALLED. PARTS DEPARTMENT SAID THEY SELL A "LOT" OF THESE. STILL NO RESOLUTION. SHE DOES NOT LIKE TO START ABOUT 2% OF THE TIME AND DOES SO AFTER RUNNING THE SHIFTER UP AND DOWN A FEW TIMES. I AM WORRIED AS I HAVE ASTHMA AND NEED A WORKING CAR TO GET TO HOSPITAL IMMEDIATELY WHEN ATTACK OCCURS. SO FAR BEEN LUCKY WITH TIMING OF NO STARTS. PLEASE HELP!!! *TR

WHEN DRIVING, OUR 07 PACIFICA WILL RANDOMLY LOSE POWER AND THERE WILL BE NO BRAKES AND NO STEERING. I HAVE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE WHILE THE CAR IS STILL IN MOTION. THIS HAS OCCURRED ON THE FREEWAY AND ALSO AROUND TOWN. IT IS MOST NOTICEABLE WHEN I AM APPROACHING A CORNER OR STOP LIGHT/ STOP SIGN AND SLOWING DOWN TO TURN OR TO STOP. ON THE FREEWAY, I WAS NOT SLOWING DOWN OR PREPARING TO STOP WHEN IT HAPPENED. THE CHECK ENGINE LIGHT AND ETC LIGHT (ELECTRONIC THROTTLE CONTROL LIGHT) COME ON WHEN IT HAPPENS. WE HAVE TAKEN OUR CAR TO NON-CHRYSLER DEALERSHIPS/AUTO SHOPS OVER THE SUMMER BECAUSE IT'S LESS EXPENSIVE TO SCAN. THE CAR WAS IN THE SHOP THREE TIMES THIS SUMMER, AND THE PROBLEM WAS NOT CORRECTED. THIS IS A FRIGHTENING OCCURRENCE AND WE MAY HAVE TO TAKE IT IN TO OUR CHRYSLER DEALERSHIP ANYWAY. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TRANSMISSION WAS TOTALLY DESTROYED. THE DEALER WAS NOTIFIED AND DIAGNOSED THAT THE FAILURE WAS DUE TO THE MOTOR HEAD, WHICH WAS AN INTERNAL FAILURE. THE DEALER OFFERED NO ASSISTANCE WITH THE REPAIRS. THE MANUFACTURE WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 49,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE GEAR SHIFT GOT STUCK IN PARK. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE CLIP THAT RELEASED THE GEAR SHIFT BROKE. THE DEALER REPLACED THE GEAR SHIFT ASSEMBLY TO CORRECT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 86,000.

BROKEN MOTOR MOUNT UNDER THE FRONT RIGHT OF MOTOR. CHRYSLER SERVICE CONTRACT ([XXX]) SAID IT IS NOT COVERED UNDER THEIR EXTENDED WARRANTY. I FEEL THIS CAN BE A DANGEROUS SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AT APPROXIMATELY 40,000 MILES, WHILE A COMPUTER-RELATED RECALL REPAIR WAS BEING PERFORMED, I WAS INFORMED BY THE CHRYSLER DEALERSHIP THAT MOTOR MOUNTS WERE A POTENTIAL PROBLEM & TO KEEP A WATCH ON IT. I THOUGHT THIS WAS AN ODD COMMENT AT THE TIME, AS THE CAR WAS BARELY 3 YEARS OLD (AND, OF COURSE, OUT OF WARRANTY). FAST FORWARD TO APPROXIMATELY 70,000-75,000 MILES, AND WE STARTED HAVING ISSUES. THEY ARE PARTICULARLY NOTICEABLE WHEN I AM SLOWING TO A STOP, AND THEN RE-ACCELERATE (FOR INSTANCE, THE LIGHT CHANGED GREEN RIGHT AS I WAS SLOWING TO A STOP, SO I WOULD TAKE MY FOOT OFF THE BRAKE & THEN ACCELERATE INSTEAD) - THE CAR WON'T MOVE RIGHT AWAY, AND THEN IT SUDDENLY "CLUNKS" INTO GEAR & LURCHES FORWARD. THE FORCE IS SO STRONG THAT I HAVE ALMOST REAR-ENDED SOMEONE ON SEVERAL DIFFERENT OCCASIONS. I HAVE CONTACTED CHRYSLER REGARDING THE ISSUE - HAVE BEEN TOLD IT ISN'T COVERED AS MY CAR IS OUT OF WARRANTY. I THOUGHT CHRYSLER WOULD CERTAINLY ISSUE A RECALL, DUE TO THE SHEER VOLUME OF COMPLAINTS ONLINE REGARDING THIS SAME ISSUE - BUT SO FAR THEY HAVE NOT. I FINALLY BROUGHT MY VEHICLE IN TO BE REPAIRED - I WAS TOLD FOUR MOUNTS ARE BAD! I DRIVE ALMOST ALL FREEWAY MILES IN SUBURBAN AREA - NO GRAVEL ROADS, ETC. - THIS SHOULD NOT BE OCCURRING. I AM STILL HOPING FOR A RECALL AS THIS IS DANGEROUS AND I FEEL WHOEVER SUPPLIED THESE BAD PARTS SHOULD HAVE TO STAND BEHIND THEIR PREMATURE FAILURE. *TR

FIRST WEEK IN JUNE I SENT MY CHRYSLER PACIFICA TO ATHENS DODGE CHRYSLER JEEP IN BOGART GA. THE STEERING WAS LOCKING UP ON MY WIFE. I FIGURED IT WAS MAYBE THE POWER STEERING. THE TECH INFORMED ME THAT THE MOTOR MOUNTS WERE AGAIN BROKEN AND THEY REPLACED THE RIGHT ONE FOR THE THIRD TIME. I READ IN SOCIAL CAR CHAT ROOMS THAT THE MOTOR MOUNTS ARE FAILING IN JUST ABOUT ALL THESE TYPE CARS, AND THAT CHRYSLER WAS NOT GOING TO COVER THE COSTS. I NOW HAVE A CAR THAT NO ONE WILL BUY OR AT LEAST I WOULDN'T BECAUSE IT CAN'T HOLD ITS OWN ENGINE. I KNOW THIS IS A CONSUMER CONCERN JUST WANTED TO POINT THAT OUT. MY MAIN CONCERN IS THE STEERING LOCKING UP WITH MY FAMILY ON BOARD. MOTOR MOUNTS ARE NOT SUPPOSED TO BREAK UNLESS THERE IS A MAJOR ACCIDENT. IN MY OPINION THIS IS A MANUFACTURERS DESIGN FLAW THAT THEY ARE DUMPING ON US CONSUMERS. I MEAN IF THEY TOLD ME THE MOTOR MOUNTS WERE GOING TO BE A MAINTENANCE ISSUE I WOULD HAVE NEVER BOUGHT THE CAR. THIS IS ABSOLUTELY RIDICULOUS, AND NOW MY CONCERN IS THE SAFETY OF MY FAMILY. PLEASE ADVISE ME ON WHAT I CAN DO TO FIND SOME KIND OF HELP WITH THIS. I AM NOT THE ONLY ONE. WHERE ELSE CAN I COMPLAIN AND STEER OTHERS TO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL TANK COULD NOT BE FILLED TO CAPACITY. IN ADDITION, THE VEHICLE WAS CONSUMING GASOLINE AT A RAPIDLY ABNORMAL PACE. THE FUEL LEVEL GAUGE ALSO PROVIDED INACCURATE READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING 25 MPH, THERE WAS AN ABNORMAL CLINKING NOISE DURING ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COMMUNITY CHRYSLER DODGE JEEP, 555 STATE RD 37, S MARTINSVILLE, IN 46151) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,194.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE DRIVER TAPPED THE KEY CHAIN THAT WAS ATTACHED TO THE IGNITION KEY AND AS A RESULT, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 56,000.

WHILE DRIVING AT SPEEDS OF 10-35 MPH, THE OIL AND ESP LIGHTS WOULD ILLUMINATE, THEN THE ENGINE WILL SIMPLY CUT OFF / STALL. WE HAVE TO PUT ON THE EMERGENCY FLASHER WHILE IN TRAFFIC, PUT THE VEHICLE IN NEUTRAL OR PARK AND RESTART. NO ENGINE LIGHT. WE BROUGHT THE PACIFICA IN TO THE DODGE DEALERSHIP 5 TIMES AND THEY COULD NOT FIND ANY CODES. THEY TRIED UPDATING THE SOFTWARE ON THE ECM WHICH DID NOT HELP. THEN, THE DEALERSHIP SAID THE MOTOR MOUNTS WERE BAD AND THE TORQUE OF THE ENGINE WAS PULLING ON THE FRONT WIRING HARNESS(ES), CAUSING THE STALLING ISSUE. WE HAD ALL 3 (FRONT, REAR, UPPER) ENGINE/MOTOR MOUNTS REPLACED AND THE ISSUE STILL HAPPENS EVERY TIME WE TRY TO DRIVE THE CAR. THE DEALERSHIP HAS THE CAR AGAIN AND SAID THE FRONT MOTOR MOUNT STILL LOOKS LIKE IT IS BAD EVEN THOUGH IT WAS REPLACED 4 DAYS AGO. BASED ON WHAT I'VE READ IN THE NHTSA DATABASE AND THE DODGE DEALERSHIP TELLING ME THAT MOTOR MOUNTS GO OUT ON A LOT OF PACIFICAS, THIS IS HAPPENING TO A LOT OF 2007 PACIFICA OWNERS. CHRYSLER SHOULD ABSOLUTELY RECALL THE MOTOR MOUNTS ON THIS VEHICLE AND PROVIDE A MORE RELIABLE REPLACEMENT MOTOR MOUNT WITH A ROBUST DESIGN AT NO CHARGE TO ALL PACIFICA OWNERS. MY WIFE HAS REPORTED THAT SHE HAS ALMOST BEEN REAR ENDED SEVERAL TIMES AS A RESULT OF SUDDENLY STALLING WHILE DRIVING. TO HAVE THIS VEHICLE COMPLETELY STALL OUT WHILE MY WIFE IS TAKING MY 3 KIDS TO SCHOOL OR OTHER ACTIVITIES COULD CAUSE A CRASH AND IS POTENTIALLY LIFE THREATENING. I JUST WANT THIS ISSUE TO BE RESOLVED. THE PACIFICA IS A WELL DESIGNED CAR AND WE LOVE THE INTERIOR BUT WE NEED RELIABLE TRANSPORTATION. *TR

WHEN THE GAS GAUGE GOES DOWN TO A HALF A TANK THE GAGE GOES ALL THE WAY TO EMPTY. VERY ANNOYING BECAUSE I HAVE NO IDEA HOW MUCH GAS I REALLY HAVE. THEN WHEN I TRY TO FILL IT UP IT TAKE ABOUT 15 MINUTES TO GET $20.00 WORTH OF GAS IN THE TANK. IT WILL ONLY TAKE ABOUT 25 CENTS AT A TIME BEFORE THE GAS PUMP SHUTTS OFF AND I HAVE TO WAIT A COUPLE SECONDS FOR THE GAS TO GO DOWN THE FILLER TUBE. ALSO I HAVE HAD PROBLEMS WITH THE MOTOR MOUNTS. THEY SEEM TO KEEP BREAKING. THESE PROBLEMS SEEM TO BE ALL OVER THE INTERNET. MY PROBLEM IS NOT ISOLATED. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED. WHILE FUELING THE VEHICLE THE CONTACT HAD TO FUEL THE VEHICLE MANUALLY BECAUSE THE PUMP WOULD STOP FUELING AS IF THE TANK WAS FULL. THE FUEL GAUGE ALSO PROVIDED INACCURATE READINGS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THERE WAS A FAILURE WITH THE FUEL SYSTEM, BUT WAS UNABLE TO DIAGNOSE THE EXACT ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

WHILE DRIVING ON A SIDE ROAD IN TOWN, GOING BETWEEN 40-50 MPH, MY CAR SHIMMIED. I HAD TAKEN MY CAR TO A MECHANIC, AND HE FOUND THAT ALL 4 MOTOR MOUNTS WERE BROKEN. THEY WERE REPLACED AND WITHIN 3 MONTHS, THEY WERE BROKEN AGAIN. THE MECHANIC COULD NOT FIND ANYTHING THAT WAS CAUSING THE MOTOR MOUNTS TO BREAK. HE HAS REPLACED MY MOTOR MOUNTS A TOTAL OF 4 TIMES IN LESS THAN A YEAR. MY PACIFICA STILL SHIMMIES AND SHAKES WHEN ACCELERATING BETWEEN 40-50 MPH. WHEN I RELEASE THE GAS, IT WILL STOP, BUT SOMETIMES SHIMMIES WHEN I TOUCH THE GAS AGAIN. PASSED 50 MPH, THE CAR DOES NOT SHIMMY AND SHAKE. *TR

WE OWNED A 2007 CHRYSLER PACIFICA CAR FOR 3 MONTHS, 46000 MILES APPROX, WHEN PURCHASED. AFTER THE FIRST 3 MONTHS OF OWNERSHIP, THE REAR TIRES WENT COMPLETELY BALD , WIRES POKING OUT, THE CAR WAS BOTTOMING OUT ON EVERY BUMP. THE SPRINGS WERE WEAK WE WERE TOLD. THE SHOCKS WERE BROKEN, THE TIRES WERE COMPLETELY OUT OF LINE AND THE DEALER DID FIX AT THEIR OWN EXPENSE. 2 NEW TIRES REPLACED , WHEEL ALIGNMENT, TWO NEW SHOCKS, AND SUPPOSEDLY SPRINGS FIXED. AT APPROX. 8 MONTHS LATER THE VEHICLE WAS AGAIN BOTTOMING OUT. ONCE AGAIN WE WERE TOLD SHOCKS BROKEN. CHRYSLER WAS CONTACTED AND REPLACED SHOCKS, DEALER DID WHEEL ALIGNMENT AND A TIE ROD END WAS REPLACED. IN APPROXIMATELY 10 MONTHS WE AGAIN NOTICED THE CAR WAS MAKING NOISE AND BOTTOMING OUT. ONCE AGAIN SHOCKS WERE BROKEN AND THE OTHER TIE ROD END NEEDED REPLACING. CHRYSLER CUSTOMER CARE WAS NOTIFIED FROM THE FIRST INCIDENT AND SUBSEQUENTLY AT EACH ADDITIONAL OCCURENCE. THE DEALER PAID AT THE FIRST OCCURENCE, CHRYSLER PROVIDED SHOCKS AT SECOND OCCURENCE, ON THE LAST OCCURENCE CHRYSLER REQUIRED AN INSPECTION BY A CHRYSLER DEALER. ANOTHER TIE ROD WAS REPLACED. WE WERE TOLD BY DEALER CAR WAS GOOD TO GO. WE TOOK TRIP TO PICK UP FAMILY AT AIRPORT AND HAD TO BE TOWED. UPON REINSPECTION 2 DAYS LATER, WE WERE TOLD 2 STUDS HAD COMPLETELY BROKEN OFF LEFT REAR TIRE, AND TIRE COULD HAVE COME OFF ON FREEWAY AT SPEEDS OF 65 MPH. THEY ALSO DISCOVERED TWO LUGS ON RIGHT REAR TIRE WERE LOOSE. THIS WAS THE SECOND INCIDENT WHERE OUR SAFETY WAS AT RISK. 4 SETS OF SHOCKS 2 TIRES 2 TIE ROD ENDS AND 3 WHEEL ALIGNMENTS LATER. VERY UNSATISFIED. THE CAR IS A SAFETY HAZARD ON THE ROAD. SUSPENSION DESIGN FLAW??? *TR

MOTOR MOUNTS ARE COLLAPSED ON 2007 CHRYSLER PACIFICA. *TR

MY VEHICLE CONTINUES TO STALL WITHOUT WARNING WHILE I AM DRIVING. IT GENERALLY HAPPENS WHILE TURNING LEFT AND ALWAYS UNDER THE SPEED OF 45 MPH. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS WHO HAVE FIXED DIFFERENT THINGS THEY FEEL IS CAUSING THE STALLING AND NOTHING IS WORKING. I HAVE PAID FOR THE REPAIRS AND THE DEALERSHIP SAYS UNLESS IT HAPPENS WHEN THEY HAVE IT THEY CANT DIAGNOSE IT. I HAVE ALMOST BEEN HIT SEVERAL TIMES BECAUSE THE CARS BEHIND ME HAVE NO WARNING THE CAR IS SHUTTING OFF. I HAVE CONTACTED CHRYSLER WHO TOLD ME TO TAKE IT TO A DEALER AND THEY WOULD "HELP" ME FIGURE OUT WHAT IS WRONG WITH THE CAR. SO I DID AND THEY CLEANED THE THROTTLE BODY AND GAVE ME NEW SPARK PLUGS. CHRYSLER WAS GOING TO MAKE ME PAY FOR THE REPAIRS AND I FOUGHT THEM ON IT AND THEY AGREED TO PAY FOR THE PARTS AND I PAID LABOR AND THE CAR IS STILL STALLING. I HAVE READ ONLINE HUNDREDS OF OTHER COMPLAINTS FOR THEIR PACIFICA STALLING AND DOING THE SAME THING MINE IS. THERE IS A RECALL FOR THE 2005/2006 VEHICLES FOR THE SAME THING BUT NOT FOR THE 07 MODEL. I DON'T UNDERSTAND HOW CHRYSLER CAN IGNORE THIS PROBLEM WHEN SO MANY PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE AS THE VEHICLES THAT WERE RECALLED. I AM IN FEAR OF MY LIFE AND THE LIVES OF MY FAMILY WHILE DRIVING THIS CAR I CAN GUARANTEE I WILL GET HIT EVENTUALLY AND I WANT IT ON RECORD THAT I TRIED EVERYTHING I COULD TO GET THE PROBLEM RESOLVED WITH NO LUCK. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TIRE RODS WERE BEGINNING TO SEPARATE FROM THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 68,366.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THAT THROTTLE BODY NEEDED TO BE CLEANED ALONG WITH THE REPLACEMENT OF THE SPARK PLUGS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE FUEL LEVEL GAUGE WOULD RETURN TO EMPTY AFTER REFUELING TO CAPACITY. THE VEHICLE WOULD ONLY CONSUME HALF A TANK OF FUEL AND WHEN REFUELING, THE CONTACT HAD TO SLOWLY ALLOW THE GASOLINE TO FLOW INTO THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE RIGHT AND LEFT FUEL MODULE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SEVERAL FAILURES IN WHICH THE VEHICLE WOULD FAIL TO ACCELERATE WHEN ENGAGED, THE AIR CONDITIONING WAS ERRONEOUSLY BLOWING HOT AIR AND THE ENGINE WOULD SHIFT WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE FUEL TANK AND THE AIR CONDITIONING SYSTEM. THE MOTOR MOUNT BRACKETS WERE ALSO REPLACED BY A LOCAL MECHANIC. AFTER THE REPAIRS, THE GEAR SHIFTER COULD NOT BE SHIFTED FROM PARK. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT THE GEAR SHIFTER HAD TO BE REPLACED. THE GEAR SHIFTER WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE APPROXIMATE CURRENT MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFIC. THE CONTACT STATED THAT WHILE TRAVELING 65-70 MPH, A CLUNKING NOISE WAS HEARD FROM THE VEHICLE AFTER THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE ENGINE MOTOR MOUNTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 90,000.

A CHECK ENGINE LIGHT ILLUMINATED AND THE DTC CODE INDICATED A FAULT IN FUEL EVAP SYSTEM. A SMOKE TEST ON THE SYSTEM REVEALED THAT THE PLASTIC TUBE ON THE FUEL PUMP HAD SNAPPED OFF REQUIRING A FUEL PUMP REPLACEMENT. THE FUEL PUMPS ARE CONNECTED BY A HOSE WHICH SITS ON TOP OF THE FUEL TANK. THE CONNECTION POINT AT THE ON THE PRIMARY FUEL PUMP SNAPPED OFF. THE FUEL PUMP, AND TANK IS MOUNTED ABOVE THE EXHAUST SYSTEM, SO IT'S PROBABLY NOT AN IDEAL SITUATION TO HAVE DEFECTIVE PARTS LEAKING SMALL AMOUNTS OF GASOLINE ON TOP OFF HOT EXHAUST. ALSO,AFTER COMPLETING REPAIRS MY GAS MILEAGE IMPROVED BY 10%. I HAVE SAVED THE DEFECTIVE PART INCASE ITS NEEDS FOR FAILURE ANALYSIS. *TR

HAVE BEEN EXPERIENCING A CLUNK FROM THE RIGHT WHEEL WELL FOR A FEW WEEKS. HAD MIDAS LOOK AT IT LAST WEEK WHILE REPLACING FRONT BRAKES, BUT THEY SAID THEY DIDN'T SEE ANYTHING. THIS WEEK, WAS GETTING OIL CHANGE AND TRANSMISSION FLUSHED. MENTIONED THE NOISE AGAIN, AND THIS TIME WAS TOLD THE NOISE WAS DUE TO ENGINE MOUNT FAILURE OF THE LEFT AND RIGHT ENGINE MOUNTS. I IN TURN CALLED MY LOCAL CHRYSLER DEALERSHIP SINCE I PURCHASED MY CAR WITH THE LIFETIME POWER TRAIN WARRANTY AS WELL AS AN EXTENDED WARRANTY, AND WAS TOLD THAT NEITHER ONE OF THESE WOULD COVER THE REPLACEMENT. THEN, CHRYSLER PROCEEDED TO QUOTE ME A REPLACEMENT COST THAT WAS $300 OVER MY MIDAS QUOTE. I ASKED THE TECHNICIAN, "DOESN'T THIS SEEM TO BE A PREMATURE FAILURE, SINCE I ONLY HAVE 67,000 MILES?" TO WHICH HE REPLIED, "YES IT DOES." HE ALSO SAID THE REASON THIS PART IS NOT COVERED IS BECAUSE IT IS CONSIDERED A "CONSUMABLE" PART. REALLY? CAN I BUY THAT WITH MY OIL? BUT, BASED ON ALL OF THE COMPLAINTS I HAVE SEEN ABOUT THIS ON NUMEROUS WEBSITES, ENGINE MOUNTS ARE AS CONSUMABLE AS BRAKE PADS WHERE CHRYSLER IS CONCERNED. NEEDLESS TO SAY, I TOLD THE TECHNICIAN THAT I WOULD NOT BE TAKING MY CAR TO THE DEALERSHIP FOR THIS REPAIR. I CAME HOME AND DECIDED TO GOOGLE THIS PROBLEM TO SEE IF IT WAS A COMMON OCCURRENCE, AND OH MY! CHRYSLER NEEDS TO RECALL THE ENGINE MOUNTS AND REFUND THEIR CUSTOMERS WHO HAVE HAD TO PAY FOR THESE REPAIRS SINCE NONE OF THEIR WARRANTIES SEEM TO! TAKE RESPONSIBILITY FOR YOUR PRODUCT. THIS WAS A $36,000 CAR! *TR

FAILED MOTOR MOUNTS. I AM THE ORIGINAL OWNER OF A 2007 CHRYSLER PACIFICA. I TOOK THE VEHICLE TO A DEALER AND WAS INFORMED THAT THE MOTOR MOUNTS HAD FAILED AND NEEDED TO BE REPLACED. CHRYSLER WAS MADE AWARE OF THE FAILURE. AND THEY STATED THAT NO RECALLS HAD BEEN ISSUED. MILEAGE AT THE TIME OF DIAGNOSIS WAS 59,000. AS THE VEHICLE WAS OUT OF THE BASIC WARRANTY, AND MOUNTS ARE NOT COVERED UNDER THE POWERTRAIN WARRANTY, I WAS TOLD I HAVE NO COVERAGE FOR REPAIR OF THIS KNOWN DEFECT. MANUFACTURER SUGGESTED THAT I PAY FOR THE REPAIR AT THE DEALERSHIP, AT THE WILDLY INFLATED DEALER PRICING, AND THEN THEY WOULD SEE IF THERE WAS ANYTHING THEY COULD DO REGARDING A POSSIBLE PARTIAL REIMBURSEMENT AFTER THE FACT. I MAY HAVE BEEN DUMB ENOUGH TO BUY A CHRYSLER, BUT I'M NOT THAT DUMB. AN ESTIMATE FROM A PRIVATE GARAGE WAS 50% LESS. A REVIEW OF THIS SITE AND THE BROADER INTERNET SHOWS THIS TO BE A KNOWN AND COMMON PROBLEM WITH THESE VEHICLES. HOW MANY OF THESE FAILURES NEED TO BE REPORTED BEFORE A RECALL IS ISSUED? *KB

A CHECK ENGINE LIGHT ILLUMINATED AND THE DTC CODE INDICATED A FAULT IN FUEL EVAP SYSTEM. A SMOKE TEST ON THE SYSTEM REVEALED THAT THE PLASTIC EVAP TUBE ON THE FUEL PUMP HAD CRACKED REQUIRING A FUEL PUMP REPLACEMENT. UPON REASSEMBLY IT WAS DETERMINED THAT OVER TIME THE RUBBER EVAP HOSE THAT RUNS BETWEEN THE TWO FUEL PUMPS WAS EITHER TOO SHORT OF HAD SHRUNK IN LENGTH OVER TIME STRESSING THE PLASTIC TUBE CAUSING IT TO BREAK. WHEN RECONNECTING THE RUBBER HOSE IT WAS APPARENT THAT THE HOSE WAS TOO SHORT BECAUSE WHEN THE HOSE WAS RECONNECTED THE EVAP FITTING WAS PULLED SEVERAL DEGREES OFF CENTER. THERE ARE TWO FUEL PUMPS ON THIS MODEL YEAR VEHICLE. ON ONE PUMP THE PLASTIC TUBE HAS A 90 DEGREE BEND AND THE DEFECTIVE PUMP PLASTIC TUBE DOES NOT HAVE A 90 DEGREE BEND. THIS FUEL PUMP WAS A BACK ORDERED ITEM INDICATING NUMEROUS FUEL PUMP ARE BEING REPLACED. TWO CHRYSLER MECHANICS, WHO DID NOT WORK ON MY CAR, STATED THIS IS A COMMON PROBLEM AND THEY HAVE REPLACED A NUMBER OF FUEL PUMPS RECENTLY. CHRYSLER DOES NOT COVER THIS REPAIR UNDER THEIR EXTENDED WARRANTY AND NO TSB'S OR RECALLS HAVE BEEN ISSUED FOR THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE THE BRAKES WERE DEPRESSED, THE VEHICLE FAILED TO SHIFT PROPERLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE TRANSMISSION WAS FAILING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE OIL PRESSURE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WOULD START AFTER A FEW MINUTES AND WOULD RETURN TO NORMAL FUNCTION AFTER WAITING SEVERAL MINUTES AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED BUT THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,892 AND THE CURRENT MILEAGE WAS 76,500.